Host Hostess Head Job Description Sample
Host / Hostess | Trevi's | FT
Location Orlando Resort at Championsgate The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf, the Leadbetter Golf Academy World Headquarters and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river. Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match. Job Description The primary responsibility of this position ismonitoring the open dining sections of the restaurant for empty and cleaned tables, estimating wait times for guests, monitoring the guest waiting list, and ensuring that the needs of the guests are met while they are waiting. The hostess is often responsible for answering the telephone, booking reservations and moving tables together to accommodate large parties. Responsibilities
Greet guests in a friendly and professional manner
Seat guests at appropriate tables as per the seating chart
Provide guests with menus
Organize and prepare reservations
Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests
Answers telephones with enthusiasm and in a professional manner at all times
Ensure restaurant is set to proper lighting upon opening
Communicate with all guests to ensure quality satisfaction with food and beverage service
Clean and reset tables as required
Communicate with management, kitchen staff, and serving staff to ensure effective customer flow
With assistance from the management team plan parties and special events
Performs additional responsibilities although not detailed, as requested by a manager
Follows daily checklists and side work. Set-ups, stocks and breakdown of service and dining room following procedures. Completes all assigned cleaning duties. Complies with direction and instruction from the management team.
Contributes to a professional workplace that maximizes employee moral, productivity and effectiveness. Works well with a diverse FOH and BOH staff
- Attends staff meetings to receive information and direction Qualifications
Commitment to quality service, and food and beverage knowledge
Must have strong communication skills
Ability to work calmly and effectively under pressure
Must have problem solving abilities, be self-motivated and organized
Must be able to work under moderate supervision
Must have an unexpired tips certification
Maintains a clean and professional image at all times
Ability to understand and follow written and verbal instructions
Speaks to guests with enthusiasm at all times
Must be able to work flexible shifts and schedules, including weekends and holidays
Must be at least 18 years of age
Must be able to demonstrate competency as outlined in the training schedule
Excellent people skills and outgoing personality
Experience in a hospitality industry in similar position
Participate in a team oriented working environment
- Must have knowledge of the floor plan and table numbers as outlined in training Physical
This position will spend 95% of the time standing and 5% of the time sitting
The individual must be able to transport up to 50 pounds on occasion and up to 35 pounds regularly
Ability to bend and reach above head holding up to 10 pounds frequently Working Environment:
Occasional environmental exposures to cold, heat and water
Must show ability to work in a fast paced environment
Ability to work in a team oriented environment
Possesses stamina and energy to remain active and move quickly for up to 10 hour shifts
Ability to hear, understand and respond to guest and staff requests in a loud environment Tools & Equipment:
Knowledge and operating of Open table system Refer this job to a friend Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Requisition ID2018-22710 # of Openings1 Category (Portal Searching)Food & Beverage
Hostess / Host
POSITION SUMMARY Responsible for greeting and seating Residents and guests in a professional manner. Maintains a customer focused attitude at all times while managing traffic flow and balancing the serving responsibilities among the food servers. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
Greets and seats residents and guests.
Functions as the resident services contact person during meal periods.
Processes guest meal charges.
Assists with orientation and training of new Dining Room personnel.
Practices all safety and loss prevention procedures.
Maintains or exceeds standards of appearance, cleanliness, personal sanitation and hygiene.
Attends all in-services as required.
Other duties as assigned by the Supervisor. . QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Educational Requirements and Experience:
High school diploma or equivalent preferred.
Previous experience in fine dining preferred. Knowledge, Skills and Abilities:
Ability to communicate effectively speaking the primary language of the residents.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Must demonstrate an interest in working with a senior population.
Interacts with guests, residents and staff in a courteous and friendly manner.
Ability to respond promptly to resident needs.
Supports organization's goals and values.
Balances team and individual responsibilities.
Ability to work flexible hours as needed. ENVIRONMENTAL ADAPTABILITY
Works primarily indoors in a climate controlled setting.
Possible exposure to unpleasant odors.
Possible exposure to chemicals as identified in the MSDS Manual.
Continuous exposure to residents who are ill, confused, irritable and irrational. PHYSICAL REQUIREMENTS The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Team Member is regularly required to stand; walk and talk or hear. The Team Member is frequently required to use hands to finger, handle, or feel; reach with hands and arms and taste or smell. The Team Member is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The Team Member must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close and distant vision. The Buckingham is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Buckingham will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with The Buckingham.
Full Service Restaurant Host / Hostess - Ontario Panda Inn
COME SEE WHY PANDA MIGHT BE THE RIGHT PLACE! At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values- Proactive, Respect/Win-Win, Growth, Great Operations, and Giving.
Panda Restaurant Group includes the original Panda Inn fine dining restaurants, Panda Express, our Gourmet Chinese food concept served in a fast casual environment, and Hibachi San, our Japanese grill concept. The family owned and operated company is still run by founders Andrew and Peggy Cherng. Panda offers competitive benefits and rewarding opportunities, from entry-level positions to management.
We have restaurant positions available nationwide and support center positions in Rosemead, CA. Come join the nation's largest and fastest growing Asian restaurant company. Our continued growth in this location has created new career opportunities for Management, Crew Members, and Kitchen Team Members!!! Come join us!
Summary of Job Description: Hostess plays a critical role in the restaurant as they are the one who give our guests the first and the last impression of the restaurant and a large part of the night’s effectiveness is orchestrated from hostess able to run a smooth shift. a) To ensure the guests feel welcome and taken care of; wow them with exceptional servicesb) To ensure the smooth turnover of tables, effective seating of guests and maximize the usage of the tablec) To ensure guests have exceptional dining experience with take out orders Essential functions: Greet and welcome guests promptly and warmly; provide menus and seat the party, using good judgment to ensure tables are distributed evenly among service stations Guide the party to their tables, carrying drinks if needed, and seat guests courteously Answer immediate questions about the menu, beverages etc., and alert the servers of any special needs Able to guide guests to create a balanced flavored meal, and has thorough menu knowledge (Taste profiling , ingredients, sauce) Suggestive selling and maximize sales opportunities Accommodate special seating needs, such as extra chairs, booster seats and high chairs for children Answer telephone, take messages, take & confirm reservations, pre-plan seating for balanced stations and take "to go" orders Ensure 100% accuracy of the order and special requests/needs of the guests.
Assist kitchen staff in assembling "to go" orders, present the order to the guests, take and process payments Respond to any requests or complaints, seeking the help of the servers or manager as appropriate Assist servers in serving beverages, wine, cocktails Perform opening or closing routines as scheduled, including cleaning tasks in the front desk/lobby area Perform any cleaning tasks as required to assist the servers in maintaining clean and safe dining room Perform side jobs or miscellaneous administrative tasks as needed & assigned by General Manager or Assistant Manager We offer all Full-Time Associates: Progressive Compensation Package and Bonus Opportunity Paid Training to prepare you for success On-Going Career & Leadership Development Medical and Dental Insurance 401 K with Company Match Paid Time Off Associate Discounts and free meals when you work Opportunities for growth into Management positions
High school graduate Restaurant experience a plus Must be 18 year of age to carry alcoholic beverages Have a clean, neat appearance & good personal hygiene at all times Have a courteous, enthusiastic style of communication.
Ability to communicate with guests ADA Statement: Panda Inns represent a fine dining experience. Dining room may be crowded at peak periods.
Speed is essential in serving customers at any time. There is no provision for sitting down while on duty. Passage ways between dining room & kitchen may be narrow.
Work in close proximity to hot surfaces & sharp tools. Panda Restaurant Group, Inc is an Equal Opportunity Employer.
Host / Hostess
Host / Hostess at the following location(s): CHARLOTTE NC (SO (37272) - CHARLOTTE, NC
Description: A friendly, outgoing individual who will greet customers throughout the lobby, assist guests with trays to their tables, offer refills, clean tables and chairs as needed and be accessible to assist guests in any way. You will also need to pay special attention to our youngest customers, offering them activity sheets and keeping the PlayPlace clean and inviting and making them feel like welcomes guests. Some additional responsibilities may include cleaning of the lobby or restrooms, helping customers with their orders and stocking and cleaning of the beverage station.
Additional Info: McDonald’s Corporation is an equal opportunity employer committed to a diverse and inclusive workforce.
Host / Hostess
Jean-Georges Management is built on a powerful culinary foundation and has evolved into a reputable and award winning restaurant group. From inception, Chef Jean-Georges Vongerichten placed emphasis on the importance of providing the very best in culinary and tailored hospitality, which has resulted in the success of an acclaimed constellation of international restaurants. With over 25 restaurants located in 5 countries, we continuously strive towards excellence and rely on the support of our culinary and hospitality team members to contribute to our worldwide operations. At Jean-Georges Management, we pride ourselves on cultivating talents as well as hiring skilled professionals and rewarding them with the chance to grow alongside our constantly evolving organization and industry. Host / Hostess The Host is responsible for coordinating and managing all reservations, dining room and banquet seating, guest assistance, guest needs and the flow of guests in and out of the restaurant.
Organize greeting, seating and exiting of all guests using a professional demeanor.
Organize all reservations and guests using the most effective guest and restaurant conscious procedures.
Professionally and effectively communicate with guests to ensure guest satisfaction.
Maintain guest relationships to promote repeat business.
Implement quick and efficient decisions based on guest and/or restaurant needs.
Provide the highest quality service to guests at all times.
Awareness of all guests’ needs, reservation needs and restaurant needs at all times.
Create and maintain a database with local concierges.
Utilizing Open Table to the best of its capacities.
Maintain integrity of service.
Displays a pleasant and cheerful disposition.
Able to communicate professionally and effectively with both guests and staff.
Must have basic math skills and be capable of operating department specific software and applications.
Available to work late nights, holidays and long shift if necessary.
Must be able to stand and or walk for long periods of time with out sitting. ID: 2014-1036 External Company URL: www.jean-georges.com
Patient Host Or Hostess - Casual
Description GENERAL OVERVIEW: Assists patients with menu selection process to ensure patients receive appropriate nutrition related items. ESSENTIAL RESPONSIBILITIES:
Interacts with patients to collect appropriate food selection. Edits and enters selection into the computer system and verifies proper dietetic physician orders. (45%)
Utilizes proper food handling and food storage techniques when assembling patient trays and when receiving, rotating, and storing food. (35%)
Delivers and retrieves food carts and ensures that patient trays are delivered in accordance with the tray delivery schedule. (15%)
Maintains and assembles the floor stock. (5%)
Performs all other duties as assigned. QUALIFICATIONS: Minimum
High school diploma, GED or working towards completion. Preferred
Three months to one year food and nutrition experience. REQNUMBER: J112359
Host / Hostess - PM
Great Seasonal Opportunity as a Host / Hostess to work for the beautiful Pointe Hilton Squaw Peak Resort at the Western Family Style Restaurant, Hole - In - The - Wall. Interact with guests, families and be the face of the restaurant! What's great about this job?
- Part Time 20-25 hours per week - Shifts between the hours of 3pm-10pm - Seasonal Starting February 24th, 2018 and ending Labor Day Week - $10.98/hour - Discounted meals More About this Job! - Seasonal, February 24th, 2018 Through Labor Day Week - Wear Jeans while you work! REQUIRED Full Availability (weekends/holidays) Food Handlers required before day of start If you love Customer Service and want to grow your career within the Restaurant or Hospitality industry APPLY NOW! What will I be doing?
As a Restaurant Host / Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Welcome guests and ascertain their dining needs + Seat guests and manage the seating chart + Monitor restaurant activity to determine seating and dining flow + Perform opening and closing duties, as needed + Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
Ensure knowledge of menu + Respond to guest inquiries and requests in a timely, friendly and efficient manner + Assist fellow team members and other departments wherever necessary to maintain positive working relationships What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Job:Bars and Restaurants
Title:Host / Hostess - PM
AM Shift Bistro 55 Host / Hostess - Crowne Plaza Perimeter At Ravinia
Do you see yourself as a Bistro 55 AM Host / Hostess ? What's your passion? Whether you're into football, gardening, hiking, at IHG we're interested in YOU.
At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. At Crowne Plaza Hotels and Resorts we love to help our guests reach their personal business goals - one after the other - and accelerate their journey to success.
We do this by combining the best facilities with great service so our guests feel productive, accomplished and re-energized during their trip. At The Crowne Plaza Perimeter at Ravinia we are located just two blocked from the Marta Dunwoody station and across the street from Perimeter Mall. The hotel has 495 guestrooms, 32,000 square feet of meeting space, and Food and Beverage outlets for our guests to enjoy In this role you will greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers.
Maintain accurate waiting list as needed. You will alert guests when table is available. Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
This role may process take-out orders; may answer room service phone and process room service order; practice selling-up techniques. May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers. You may also be asked to handle guest complaints and special requests and assist with other duties as assigned.
Qualifications Qualifications include 6 months cash handling experience or food service experience. Aa alcohol awareness certification and/or food service permit or valid health/food handler cards as required by local or state government agency.
You may be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: carrying or lifting items weighing up to 50 pounds (plates, utensils, menus etc.), handling food objects, products and utensils, using a keyboard, bending, stooping and kneeling. In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.
Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion?
Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Job:Hotel General Management
Host / Hostess / Server / Dishwasher / Cashier PRN
Medical Center Plano Host / Hostess / Server / Dishwasher / Cashier PRN ( Evening Shift 4:00 pm - 8:00 pm) The Host / Hostess / Server / Cashier is responsible for the delivery of meals, snacks, and department supplies.
High school diploma/GED preferred
Food Handlers Certificate within 30 days of hire
Prior Food Service, Prior Customer Service Experience
Job:Food Services & Nutrition
Title:Host / Hostess / Server / Dishwasher / Cashier PRN
Location:Texas-Plano-Medical City Plano
Host / Hostess
Requisition Number 18-0001 Post Date 1/2/2018 Title Host / Hostess Work Hours Evening only - weekends included Part-Time No Property Renaissance DelMonte Lodge City Rochester State NY Description Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Restaurant Host / Hostess. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today – we’re waiting to hear from you! Job Responsibilities As a Restaurant Host / Hostess, you will be responsible for providing exceptional guest service. Your specific duties in this role will include:
Greet guests, escort them to tables, and provide menus.
Schedule dining reservations and handle special guest requests.
Answer phones in accordance with proper telephone standards.
Ensure tables are clean and fully set-up prior to seating any guests at the table.
Familiarize and be knowledgeable of current food and beverage offerings.
Assist in maintaining the cleanliness of the Restaurant and surrounding areas.
Clear, clean and reset tables for dining as needed.
Provide information pertaining to hours and available services of the hotel to guests. Requirements We are looking for a self-motivated Restaurant Host / Hostess with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills as well as the ability to establish rapport with guests and colleagues. Specific qualifications for the role include: + 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
Exceptional customer service skills Benefits As a Restaurant Host / Hostess with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It’s the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.
Comprehensive benefit packages for full-time positions
Hotel room discounts at our locations around the globe
Discounts on food and beverages
Professional development and advancement opportunities Apply On-line
Making better hires starts with building better job descriptions
- Browse 100s of templates across 40+ industries
- Customize your template with your company info & job requirements
- Post it to 20+ job boards in seconds – for FREE!