Host Hostess Restaurant Job Description Sample

JOB SUMMARY: Qualified candidate for Restaurant Host / Hostess welcome patrons, seats patrons at tables, and helps ensure quality of facilities and service. ESSENTIAL DUTIES & RESPONSIBILITIES: * Answers telephone calls and responds to inquiries in a polite, cordial and efficient manner. * Directs complaints to the appropriate supervisor in the event he/she is unable to resolve it. * Schedules dining reservations and arranges parties or special services for diners. * Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating's. * Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations. * Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed. * Inform patrons of establishment specialties and features. * Prepares beverages and expedites food orders. * Represents The Bicycle Hotel & Casino at all times, as such, good customer service is essential to the successful performance of the individual's job duties. * Must be able to work overtime when necessary and available to work any given shift in a 24/7 industry. * Other job-related duties as assigned. EDUCATION / EXPERIENCE: High School Diploma or General Equivalency Diploma (GED): or one to three months related experience and/or training; or equivalent combination of education and experience. Service experiences in Restaurant and/or Hotel environment a plus. Must have active California Food Handler's Certificate/Card. COMPANY OVERVIEW: Opening in November 1984 to great acclaim, The Bicycle Hotel & Casino is one of the largest and most exciting card casinos in California and currently has a staff of approximately 1,700 dedicated team members. Whether you work on the casino floor, in one of our many service areas, or as a member of our support staff, your job is vitally important. We sincerely believe that our Team Members are one of our most valuable resources and are essential to the success of the Casino. The Bicycle Hotel & Casino has established a reputation for offering the finest professional service and customer accommodation in the gaming industry. We expect you to maintain the high professional standards of hospitality and service that characterize our team members. The Casino has been built on the foundation of integrity, honesty and commitment to our customers, and we expect you to continue this tradition. Must be 21 years of age. EEO/AA/Minority/Female/Disability/Veteran Employer

A Monkitail Host/Hostess is responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Monkitail Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Welcome guests and ascertain their dining needs * Seat guests and manage the seating chart * Monitor restaurant activity to determine seating and dining flow * Perform opening and closing duties, as needed * Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc. * Ensure knowledge of menu * Respond to guest inquiries and requests in a timely, friendly and efficient manner * Assist fellow team members and other departments wherever necessary to maintain positive working relationships What are we looking for? Requirements: * Must have worked in high volume restaurant as host/hostess * Reservation system experience. OpenTable preferred. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Fogo de Chão is a leading Brazilian steakhouse, or Churrascaria, which has specialized for nearly 40 years in fire-roasting high-quality meats utilizing the centuries-old Southern Brazilian cooking technique of churrasco. Here at Fogo, we complement our extraordinary service with extraordinary people. It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing a passion and customer focus to the business. Now Hiring / Immediately Hiring: Host / Hostess / Greeter In this role you will: * Greets each guest and facilitates the guest experience by welcoming them in a friendly and professional manner. * Seats each guest at the appropriate tables. * Organizes, stocks and cleans the front lobby during the shift. * Manages competing demands. Bids farewell to each guest. * Complete any beginning or closing shift duties. Requirements: * Must be able to transport objects up to 25 lbs, stand for long periods of time, and work at a quick pace. * Must be able to work weekends and holidays. Medical, Dental and Vision insurance is available for full-time, hourly employees on the first of the month following 60 days of employment. Fogo de Chão is an Equal Opportunity & E Verify Employer

A Restaurant Host/Hostess is responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Welcome guests and ascertain their dining needs * Seat guests and manage the seating chart * Monitor restaurant activity to determine seating and dining flow * Perform opening and closing duties, as needed * Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc. * Ensure knowledge of menu * Respond to guest inquiries and requests in a timely, friendly and efficient manner * Assist fellow team members and other departments wherever necessary to maintain positive working relationships What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton. Job Summary Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

A Restaurant Host/Hostess is responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Welcome guests and ascertain their dining needs * Seat guests and manage the seating chart * Monitor restaurant activity to determine seating and dining flow * Perform opening and closing duties, as needed * Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc. * Ensure knowledge of menu * Respond to guest inquiries and requests in a timely, friendly and efficient manner * Assist fellow team members and other departments wherever necessary to maintain positive working relationships What are we looking for? EDUCATION High school graduate or equivalent required. EXPERIENCE Restaurant greeter experience preferred. LICENSES OR CERTIFICATES Must obtain any government required licenses or certificates. Examples include a Health Card Permit; Liquor Service Permit; Alcohol Service Permit. CPR certification and/or 1st Aid Training preferred. GROOMING All team members must maintain a neat, clean and well-groomed appearance (specific standards available). SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations. * Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials. * Ability to speak the English language sufficient to conduct small employee meetings to impart new information. * Ability to remember, recite and promote the variety of menu items. * Ability to move throughout a crowded room to seat guests. * Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Availability Requirement for this role: Morning, afternoon, evening (includes weekends) Age Requirement: Must be 18 years or older Time Type: Part time Why Work Here Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of. Job Description: Our mission at Wegmans and in our restaurants is to provide incredible service and help our guests enjoy their experience, ensuring that they return. As a host(ess) you will greet our guests warmly and escort them to their table and make sure their experience is off to an incredible start. You will also make sure that reservations are scheduled, table assignments are effectively planned and our guests' waiting time is as positive as the rest of their visit. If you love the fast-pace of a restaurant and genuinely enjoy people, then this is the opportunity for you! What will I do? * Provide incredible service to guests by warmly greeting them as they arrive and escorting them to the dining area or bar in an attentive, hospitable, courteous and efficient manner and be sure to monitor their needs to make sure they have a pleasant wait time to start their experience * Plan table assignments, floor plans, daily rosters as well as guest seating for accurate and fair guest placement * Answer calls and take reservations to maintain the reservation book and answer questions or direct calls to the appropriate person * Assist in performing opening and closing procedures and help to prepare the dining, bar and event areas for service Required Qualifications * Previous customer service experience, preferably in a retail, restaurant service or other hospitality related setting Preferred Qualifications * Experience with a restaurant point of sale system, such as Micros or OpenTable * Previous restaurant or other industry experience

A Restaurant Host/Hostess is responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Welcome guests and ascertain their dining needs * Seat guests and manage the seating chart * Monitor restaurant activity to determine seating and dining flow * Perform opening and closing duties, as needed * Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc. * Ensure knowledge of menu * Respond to guest inquiries and requests in a timely, friendly and efficient manner * Assist fellow team members and other departments wherever necessary to maintain positive working relationships What are we looking for? EDUCATION High School diploma or equivalent preferred EXPERIENCE 1 year Customer Service experience required, Restaurant greeter experience preferred. GROOMING All team members must maintain a neat, clean and well-groomed appearance (specific standards available). SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations. * Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials. * Ability to speak the English language sufficient to conduct small employee meetings to impart new information. * Ability to remember, recite and promote the variety of menu items. * Ability to move throughout a crowded room to seat guests. * Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Mexo is seeking experienced host or hostesses to join our team. Full and part time positions available for lunch and dinner service. Responsibiliteis include welcoming and warmly greeting guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes using OpenTable. Remove used tableware between courses; clear and reset tables after guests leave. Duties & Responsibilities * Warmly and graciously greet all guests upon arrival. * When possible, open the front door for guests entering or leaving the restaurant. * When immediate seating is limited, record guest names and number of people in party. * Call out name and number of party when tables become available. * Provide guests with estimated waiting time. * Accommodate special seating requests for guests whenever possible. * Seat guest guests based on guest preferences and balancing of customer flow in service stations. * Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness. * Relay messages to servers and support staff as needed. * Thank guests as they leave and invite them to return. * Obtain service area assignment at the beginning of each shift. * Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor. * All other responsibilites as assigned. Qualifications: * No previous restaurant experience required. * Be able to working in a standing position for long periods of time (up to 5 hours). * Be able to communicate clearly and effectively in the predominant language(s) of our guests. * Be able to lift, reach, bend and stoop. * Must be able to work weekends and have a flexible work schedule.