Host Hostess Restaurant Job Description Sample
Restaurant Hostess / Host
Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
Use visual cues to seat Guests in either the bar or dining area depending on their preference
Answer incoming calls to the restaurant and provide appropriate service
Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
Observant to Guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
Help dining room staff by setting and clearing tables; replenishing water; serving beverages
Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
Contribute to team effort by accomplishing related results as needed
Must be able to read menus
Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance
Must be able to clearly communicate Guests’ needs to W/Ws, Bussers, Managers, etc.
Must be able to walk and stand during entire shift
Must be able to articulate clear greetings and farewells to Guests
Must be able to understand requests for assistance
A desire to help out where needed and work as part of a team
Passion for providing extraordinary service
The ability to thrive in a fast-paced environment
Flexibility to work a variety of shifts
6 months experience in a full-service restaurant preferred
Must be upbeat, outgoing and positive
Ability to work positively in a fast-paced environment
Ability to effectively communicate on the telephone.
Food Service / Restaurant - Hostess / Host
Looking for an upbeat, friendly individual who will make our customers feel welcomed as they enter our establishment as well as work as a team with other coworkers to insure the best experience possible for every customer.
Full Service Restaurant Host / Hostess - La Palma Panda Inn
COME SEE WHY PANDA MIGHT BE THE RIGHT PLACE! At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values- Proactive, Respect/Win-Win, Growth, Great Operations, and Giving.
Panda Restaurant Group includes the original Panda Inn fine dining restaurants, Panda Express, our Gourmet Chinese food concept served in a fast casual environment, and Hibachi San, our Japanese grill concept. The family owned and operated company is still run by founders Andrew and Peggy Cherng. Panda offers competitive benefits and rewarding opportunities, from entry-level positions to management.
We have restaurant positions available nationwide and support center positions in Rosemead, CA. Come join the nation's largest and fastest growing Asian restaurant company. Our continued growth in this location has created new career opportunities for Management, Crew Members, and Kitchen Team Members!!! Come join us!
Summary of Job Description: Hostess plays a critical role in the restaurant as they are the one who give our guests the first and the last impression of the restaurant and a large part of the night’s effectiveness is orchestrated from hostess able to run a smooth shift. a) To ensure the guests feel welcome and taken care of; wow them with exceptional servicesb) To ensure the smooth turnover of tables, effective seating of guests and maximize the usage of the tablec) To ensure guests have exceptional dining experience with take out orders Essential functions: Greet and welcome guests promptly and warmly; provide menus and seat the party, using good judgment to ensure tables are distributed evenly among service stations Guide the party to their tables, carrying drinks if needed, and seat guests courteously Answer immediate questions about the menu, beverages etc., and alert the servers of any special needs Able to guide guests to create a balanced flavored meal, and has thorough menu knowledge (Taste profiling , ingredients, sauce) Suggestive selling and maximize sales opportunities Accommodate special seating needs, such as extra chairs, booster seats and high chairs for children Answer telephone, take messages, take & confirm reservations, pre-plan seating for balanced stations and take "to go" orders Ensure 100% accuracy of the order and special requests/needs of the guests.
Assist kitchen staff in assembling "to go" orders, present the order to the guests, take and process payments Respond to any requests or complaints, seeking the help of the servers or manager as appropriate Assist servers in serving beverages, wine, cocktails Perform opening or closing routines as scheduled, including cleaning tasks in the front desk/lobby area Perform any cleaning tasks as required to assist the servers in maintaining clean and safe dining room Perform side jobs or miscellaneous administrative tasks as needed & assigned by General Manager or Assistant Manager We offer all Full-Time Associates: Progressive Compensation Package and Bonus Opportunity Paid Training to prepare you for success On-Going Career & Leadership Development Medical and Dental Insurance 401 K with Company Match Paid Time Off Associate Discounts and free meals when you work Opportunities for growth into Management positions
High school graduate Restaurant experience a plus Must be 18 year of age to carry alcoholic beverages Have a clean, neat appearance & good personal hygiene at all times Have a courteous, enthusiastic style of communication.
Ability to communicate with guests ADA Statement: Panda Inns represent a fine dining experience. Dining room may be crowded at peak periods.
Speed is essential in serving customers at any time. There is no provision for sitting down while on duty. Passage ways between dining room & kitchen may be narrow.
Work in close proximity to hot surfaces & sharp tools. Panda Restaurant Group, Inc is an Equal Opportunity Employer.
Host / Hostess - Restaurant Seasonal
A Restaurant Host/Hostess is responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Welcome guests and ascertain their dining needs + Seat guests and manage the seating chart + Monitor restaurant activity to determine seating and dining flow + Perform opening and closing duties, as needed + Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
Ensure knowledge of menu + Respond to guest inquiries and requests in a timely, friendly and efficient manner + Assist fellow team members and other departments wherever necessary to maintain positive working relationships What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes:
Quality + Productivity + Dependability + Customer Focus + Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Job:Bars and Restaurants
Title:Host / Hostess - Restaurant Seasonal
Restaurant Host / Hostess
No experience required.
A hostess presents a positive first impression of the establishment’s friendliness, excellent service and high standards. The hostess also greet guests upon arrival, inform guests of their wait time, monitor a waiting list, enter guest names into the computer system, show guests to their table and bid guests farewell as they leave.
A hostess must be able to carry natural conversation with guests without sounding scripted or intrusive. Additionally, the hostess performs light housekeeping duties such as cleaning glasses and menus and ensures restrooms are clean, stocked and orderly. As a member of an energetic team, the hostess may also need to answer the phones.
- Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
- Use visual cues to seat Guests in either the bar or dining area depending on their preference
- Inform Guest of current promotions and who will be serving them to ensure a smooth hand-off to the service staff
- Answer incoming calls to the restaurant and provide appropriate service
- Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
Job Types: Full-time, Part-time
Restaurant - Host / Hostess
We are seeking an enthusiastic and outgoing person to join our team at T.C. Eggintons. Average wage $17 hour with opportunity to work into serving.
Qualifications and Responsibilities?
- Available to work Tuesday and Thursday 8:30-1:30 as well as one weekend day
- Greets and welcomes guest
- Answers telephone
- Takes reservations
- Seats customers
Host / Hostess - Zach's Cabin Restaurant - FT And PT - Beaver Creek Resort
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The host / hostess is responsible for warmly greeting and welcoming all guests. Hosts work both day phone reservation shifts and dinner.
Responsibilities include, but are not limited to:
Work within OpenTable computer reservations management system to check in guests, make reservations, and manage table assignments
Assists managers in controlling the flow of guests and seats guests within manager's guidelines, as promptly as possible
Must answer phones, check and relay messages to managers, maintain tidiness of restrooms and assist bussers and servers in the dining room
Understanding the dynamics of dinner operations is essential for the host
Other duties as assigned
Previous restaurant experience or customer service - preferred
High School diploma or equivalent - required
Proven ability to work well with others and guests - required
guest service experience of 2 years - required
Must be fluent in English - required
Must be available to work days, nights, weekends and holidays - required
In person interview
- required + Resume -
required We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities?
Then Beaver Creek is for you . www.vailresortscareers.com Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.Requisition ID [[id]]
Food Service / Restaurant - Host / Hostess
We are seeking a Host/Hostess to become an integral part of our team! You will take orders and serve food to patrons at the dining establishment.
- Seat guests
- Clean and prepare the dining areas
- Greet and make all guests feel welcome at the restaurant
- Respond to guest inquiries and requests in a timely fashion
- Perform other restaurant duties as assigned
- Previous experience in customer service, food service, or other related fields
- Ability to build rapport with guests
- Ability to thrive in a fast-paced environment
- Excellent written and verbal communication skills
Food Service / Restaurant - Host / Hostess
Edit – View public job page
Join our team at Lehman's Supper Club!
We are seeking energetic, hardworking, and friendly people to work in a service first environment. Offering flexible hours, friendly coworkers, and long-term employment.
Please stop into Lehman's Supper Club (located across from the Cedar Mall) to fill out an application.
Restaurant Hours: Open 11 A.M. Tuesday-Sunday. Food is served until 9:30 P.M. Tuesday- Thursday, 10:00 P.M. Friday-Saturday, and 9:00 P.M. on Sundays. Restaurant is Closed on Mondays.
We look forward to hearing from you!
Cibolo Moon Restaurant Host / Hostess
Feb 13, 2018
Job Number 180002SJ
Food and Beverage & Culinary
JW Marriott San Antonio Hill Country Resort & Spa, San Antonio, Texas VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Position Type Non-Management/Hourly
Start Your Journey With Us Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first.
Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers.
JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
Job Summary Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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