Information Clerk Job Description Sample
Information Security Clerk
Provides for the integrity, confidentiality and availability of Renown Health proprietary data, personally identifiable information and customer protected health information through the development and deployment of a physically secured environment. Enables secure solutions to prevent unauthorized physical access.
Nature and Scope:
The skills required in this position include entry level access control, data integrity and loss prevention security implementations for our physical security systems and associated information assets.
The clerk will be responsible for assisting with the physical access security systems, which includes access provisioning (granting authorized physical accesses, entering and maintaining the data, implementing access configurations into new or modified readers, as well as generating system delivered reports on request for auditing access levels.
Under the guidance of leadership, incumbent will assist in the design, implementation, and maintenance of a centralized key management system, both logical (proximity cards, PIN pads, etc.) and physical (keys, locks, etc.) for all Renown Health facilities.
Incumbent will audit user access activity to enforce compliance with regulatory and policy requirements to mitigate risk and protect Renown Health's information and physical assets.
Incumbent will assist with maintenance of other physical security databases, programs and initiatives on an as needed basis.
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
This position does not provide patient care.
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Requirements - Required and/or Preferred
Must have working-level knowledge of the English language, including reading, writing and speaking English.
Data entry, report generation and proficiency in Microsoft Access is a plus.
Computer / Typing:
Must be proficient with Microsoft Office Suite, including Outlook, Word, Excel and PowerPoint and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
Health Information Management Clerk
Betty Jean Kerr People's Health Centers through its mission provides quality health care and social services to thousands of uninsured and medically underserved people in the St. Louis community. People's Health Centers also offers client-centered cluster visits, community health education, nursing, mobile van outreach, school-linked services and preventive health services.
Process releases of health information requests, including subpoenas to produce health records.
Collect,organize, review, scan and file patients' loose health records into the facility Electronic Heath Record.
Inform, educate and assist patients with registering to The People's Patient Portal.
Provide excellent customer service to callers inquiring about health information.
Assist internal departments staff, as it pertains to health information.
Ability to operate computer systems.
Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Maintains strict confidentiality of patients' health information.
High school diploma or general education degree (GED) ; or six months related experience and/or equivalent combination of education and experience in hospital, health center or large private doctor's office.
- Familiarity with Medical Terminology ( Preferred)
We will contact you if we believe your skills and qualifications meets our business needs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Health Information Management Clerk - PRN
One of the nation's largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World's Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies.
Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.
Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.
At Laurel Ridge Treatment Center (a subsidiary of UHS of Delaware, Inc.), we're looking for exceptional people who share our vision and values, who share our focus on hard work, enthusiasm, teamwork, loyalty, trust and cooperation. We've embraced these traits and built a team of employees who consistently work to achieve the highest level of service excellence.
People are our most valuable resource at Laurel Ridge as we are committed to providing high quality behavioral health services to residents of the communities we serve. We are equally committed to offering our employees unlimited opportunity in an environment that encourages professional development.
Laurel Ridge Treatment Center is seeking a dynamic and talented Health Information Management Clerk. To learn more about Laurel Ridge Treatment Center go to www.laurelridgetc.com.
POSITION PURPOSE: To prepare folders and assemble records in a organized and timely manner.
Prepare folder of discharge records.
Assemble record in discharge chart order.
File loose, miscellaneous filing.
CUSTOMERS SERVED: All hospital staff, external callers and physicians/clinicians.
SKILLS, KNOWLEDGE AND ABILITIES: Must be able to make good judgments.
Must be able to react calmly and efficiently in difficult situations and possess good people skills. Must be able to maintain confidentiality of patient information.
EDUCATION: High school graduate or GED.
EXPERIENCE: Previous medical record experience or other filing/clerical skills preferred.
Must be able to sit for prolonged periods of time.
Must be able to lift and carry up to 25 pounds of patient files.
Occasional bending, stooping and kneeling required.
Must have hearing and vision sufficient to perform essential activities.
Must be able to work under stressful situations.
Emotional stability necessary to perform essential functions.
This opportunity provides the following:
*UHS is Challenging and rewarding work environment
Growth and development opportunities within UHS and its subsidiaries
UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.
UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails.
All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.
Information Desk Clerk
HELPING YOU BE WELL, GET WELL AND STAY WELL
As one of New Jersey's largest non-profit health systems, Virtua provides comprehensive health care services to achieve its mission to help people be well, get well and stay well.
Virtua provides services through Virtua Medical Group with 302 physicians and other clinicians, and at its urgent care centers, hospitals, ambulatory surgery centers, health and wellness centers, fitness centers, home health services, long-term care, rehabilitation centers and paramedic program.
A leader in maternal and child health services, Virtua delivers nearly 8,000 babies a year. It provides health services to 1,500 businesses, and participates in Virtua Physician Partners, a clinically integrated network of 1,400 physicians and other clinicians.
Virtua is affiliated with Penn Medicine for cancer and neuroscience and the Children's Hospital of Philadelphia (CHOP) for pediatrics.
Virtua employs more than 9,000 and has been honored as the #1 Best Place to Work in the Delaware Valley every year since 2007. It is the recipient of a 4-star rating from the Centers for Medicare and Medicaid Services (CMS) for quality of care, and its hospitals earned straight A's in patient safety by The Leapfrog Group and the 2016 Patient Safety Award from Healthgrades.
U.S. News and World Report ranked Virtua's Mount Holly and Voorhees hospitals as High Performing Hospitals and Voorhees as a Best Regional Hospital. Virtua is also the recipient of the Consumer Choice Award from the National Research Corporation.
2nd Shift (United States of America)
Total Weekly Hours:
Greets and welcomes visitors, patients and vendors providing excellent customer services, hospitality and a positive experience.
Provide accurate information, directions and, receives and responds to all telephone inquiries.
Coordinates Utilize hospital computer system to access patient registration data and directs patients/visitors to appropriate locations within the hospital.
Verifies all staff is wearing ID badge.
Abides and enforces visiting hour policy and procedure.
Communicates directions to all locations/departments within the facility.
Receives and responds to all telephone inquiries and assists visitors with special needs.
Position Qualifications Required / Experience Required:
2 years customer service experience.
Strong verbal communication skills and excellent telephone etiquette.
Excellent interpersonal skills and team player.
High School diploma or equivalent.
Information Management- Release Of Information Clerk
Position:Health Information Management- Release of Information Clerk for Hospital and Clinics.
Hours of Work: 8am to 4pm, Monday through Friday.
High school diploma or equivalent, Previous hospital or physician clinic experience preferred, Medical terminology knowledge preferred, Basic computer knowledge.
Position Description: Under the direction and supervision of the Director of Health Information Management, the Release of Information Clerk is responsible for release of information for hospital and physician clinics according to Federal and State Guidelines.
The Release of Information Clerk will sort, open and review all mailed requests to ensure HIPAA compliance. The Release of Information Clerk processes all patient, third-party and business office requests for medical record information.
The Release of Information Clerk will be responsible for processing subpoenas and court orders after approval by the corporate compliance officer. The Release of Information Clerk will know the current release of information regulations as set for by the State and Federal Governments. The Release of Information Clerk will assist all walk-in customers in obtaining medical records and completion of the Patient Authorization to Disclose Health Information.
Health Information Management Clerk I
The HIM Clerk I is responsible for the accurate processing of discharge medical records to assure they are complete, retrievable, protected against unauthorized disclosure and properly indexed by patient, diagnosis, and physician for information retrieval. The HIM Clerk I is also responsible for the accurate entry of patient data into the agency information systems and the implementation of daily and monthly reports. The HIM Clerk I will also respond when necessary to all court orders, subpoenas (facility-wide), and medical record requests for all departments. (OSHPD reporting will be maintained and abstracted by ICD-9CM coding of patient diagnoses and reported electronically, Central Site Only.) The HIM Clerk I will assist the daily maintenance of the medical records for all levels of care.
The HIM Clerk I will train and monitor staff regarding quality of chart content. The HIM Clerk I will process and invoice all medical record requests and provide administration with a monthly billing accounting. The Assistant will act on behalf of the Supervisor in his/her absence to provide quality care, and assist Program Site Director, as needed with medical records related functions.
Hospital Information Clerk
The night shift position performs a variety of functions that relate to Patient Registration at the patient bedside including accurate and timely
collection of patient demographic information, insurance verification and eligibility, copay collection, determining and obtaining applicable
signatures. Performs a variety of functions within the Health Information Management Department relating to all discharged medical records
and patient census. Manages the intake and communication of information at the nursing station, acting as the primary communicator for any
and all clinical and operational information that needs to be shared or communicated with all internal staff, as well as external contacts.
Communication must be delivered both timely and accurate using a professional tone, attitude and presentation. Self-motivation and ability to
complete tasks without direct guidance, as well as fostering of a team environment is expected.
This is a part-time (12 hours/week) night position. 7pm - 7:30am.
Health Information Management, (Him) Clerk
Sutter Regional Medical Foundation is the Greater Solano and Contra Costa County's largest multi-specialty physician organization. Serving the community for over 50 years, its doctors and other health professionals pride themselves on offering high-quality, compassionate care out of care centers in Vacaville, Fairfield, Vallejo, Rio Vista, Pittsburg, Brentwood, and Antioch California.
Manages and facilitates PHI into paper and electronic record. Performs all aspects of document imaging
including prepping, scanning, indexing, pulling, sorting, and filing reports in medical charts. Requests offsite
records from Records Management. Responsible to purge records, maintaining complete inventory list of
archived charts. Answer telephone calls for medical inquiries and customer service. Performs various clerical
functions. Will be expected to travel between facilities. Reviews scanned documents for accuracy and makes
corrections as needed. Overall accuracy expected – 100%..
Communication •Monitors incoming documents daily and provides timely handling according to policy
- Maintains strictest confidentiality of patient/Care Center information •Observes the privacy needs of patients
at all times •Applies AIDET and the Standards of Behavior when interacting with internal and external
customers to promote a positive atmosphere in the Care Center •Answers the telephone using proper
telephone etiquette and positive customer service skills while providing routine information as necessary
- Takes precise messages and documents in Epic as needed •Communicates to the Care Center
Lead/Regional/Site Supervisor any absence within 1 hour of the scheduled start time of the workday
Performs daily input (data entry) of data into the Electronic Medical Record System. •Effectively prioritizes
workflow to ensure that all patient data is entered within specified turnaround times •Utilizes protocols to enter
patient medical information as designated by Foundation •Adheres to established policies and procedures for
entering documentation into the EMR System •Researches patient demographic information to ensure correct
match to the electronic record •Accesses patient demographics in EMR system by name date of birth or social
security number, as needed to verify patient identification •Completes and maintains a daily production log
Performs daily scanning of data into the Electronic Medical Record System. •Scans reports (i.e. appointment
notes, referrals, test results, consults) and insurance information according to policy, into the EMR System
- Locates or creates an appropriate orders or encounters to file documents •Reviews/researches EMR to
ensure no duplication of records occurs. Ensures that ordered tests have been properly interfaced and are
included into the EMR System
V. Performs additional responsibilities as required: •Assists in processing release of information requests,
subpoenas, and other requests consistent with all applicable regulations and policies •Serves as a liaison
between Health Information Management and Care Center(s) when needed •Attends regularly scheduled staff
meetings as requested •Assists coworkers with backlogs within department as appropriate and necessary
- Reports any and all scanning errors using MIDAS system(policy and guidelines in revision) •All scanned
document are audited at a minimum of 25% to ensure accuracy •Performs related work and additional duties
Works with the existing paper medical records for current operations and preparation for purging and
archiving. •Assures the maintenance of chart racks and work areas are in order to promote a neat,
professional, and organized look at all times •All documents to be filed must be placed in the patient chart in
chronological order, and in a neat and orderly fashion, at all times •Files medical records in alpha/numeric
order, in compliance with the Care Center practice •Constructs lists, pulls charts, and sends to off-site storage
all inactive and deceased patients' medical records, every six months •Prepares paper records for archiving
after double-checking that data has been properly entered into the EMR system.
MINIMUM POSITION REQUIREMENTS
Education/ Knowledge, including Licensure/ Certification/ Registration
HS Diploma or equivalent required. Knowledge of basic office practices.
Related experience equal to 1-2 years in a physician practice, hospital or other health care facility preferred.
Strong written and verbal communication skills required. Knowledge of medical terminology strongly
preferred. Knowledge of HIPAA Privacy act in accordance with release of confidential health information.
Requires organizational ability and attention to detail, accuracy, multitasking, decisive judgment and ability to work with frequent interruption and minimal supervision. Able to work in a demanding, fast paced environment balancing multiple priorities.
Takes appropriate actions in challenging situations. Must be able to identify,
research and prioritize document work types and volumes. May need to inquire with appropriate resources to
clarify document work types. Able to accurately type a minimum of 35 words per minute. Good verbal and
written communication skills needed
Supervisor, Release Of Information - Health Information
Job Title: Supervisor, Release of Information | Health Information | Bismarck
Department : HIM Supervisor Release of Information - Fargo
Job Schedule: Full Time
Hours Per Shift: 8 hr
Responsible for the day-to-day operations and activities of the release of information department. May oversee and supervise multiple facilities depending upon location of position.
Accountable for orientation and training of new employees. Train and monitor compliance and competency of staff on new processes and workflows.
Assist with implementation of new systems and workflows to facilitate efficient release of information processes and achieve goals and objectives. Serve as a One Chart Super Trainer for staff training and may provide support for go live upgrades. Ensure requests are completed accurately and within established timelines.
Responsible for maintaining staff schedules and appropriate staffing levels relative to work volume. Maintain expert knowledge of applicable state and federal laws, HIPAA privacy and security regulations, as well as enterprise policies and procedures governing the release of protected health information. Work extensively with protected health information and oversee the adherence to HIPAA privacy and security regulations and policies.
Assist in preparing new policies and protocols. Troubleshoot and identify problems and bring potential solutions forward to the manager. Identify priorities and adjust workloads of both self and or staff to meet changing business needs.
Monitor staff performance and provide reports and trending information to manager. Follow up on outstanding requests and involve manager as needed. Assist manager in providing ongoing continuing education.
Monitor performance and provide feedback to employees. Work with staff to coordinate and manage workflow. Approach opportunities for improvement in a positive manner, fostering a team approach to problem solving.
Strong critical thinking skills are necessary for success in this role. Direct and supervise employees through performance evaluations, scheduling, orientation, and training. Responsible for employee hires, transfers, promotions, discipline, and terminations.
Highly organized and detail oriented, with the ability to direct and motivate staff. Must be flexible, creative and willing to implement new ideas supportive of workflow standardization and HIM department direction and philosophy. Emphasize accuracy, productivity and completion of work within established timeframes.
Assist in the development of enterprise training manuals and other teaching tools required for internal staff as well as other departments throughout the organization. Training may include classroom and webinar training. Travel will be required for training delivery as well as remote office support. Responsible for special projects and other duties assigned by the manager or director as needed.
Employs appropriate techniques for maintaining team enthusiasm, energy, and focus. Helps others drive tasks to completion as appropriate.
Champions new ideas, methodologies and practices that drive individual and group productivity. Communicates a strong sense of urgency about solving problems and getting work done. Conducts evaluations on personnel performance at the work place and recommends improvement plans.
Manage the department or supervise clerical workers, directing or controlling activities of personnel in the medical records department. Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. Identifies policies for processing, accessing and disclosing medical information.
Adheres to established internal standards and procedures abstracted from HIPAA. Works with common health information concepts and terminology.
This full time position will work out of Bismarck. Successful candidates will have Health Information Management experience, preferably in Release of Information, along with great communication skills.
Associate's degree in Health Information Management (HIM) or related field required, Bachelor's degree preferred.
HIM related experience also required, preferably in release of information. Prior supervisory experience desired.
Registered Health Information Technician (RHIT) required. Registered Health Information Administrator (RHIA) preferred.
About Sanford Health:
At Sanford Health, we are dedicated to the work of health and healing.
Every day, we show that commitment by delivering the highest quality of care to the communities we serve.
We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.
In addition to strong clinical care, we are also committed to research, education and community growth.
We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.
We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.
The entire team at Sanford Health recognizes the value of healthy families and communities.
We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application,
please call 1-877-673-0854 or send an email to firstname.lastname@example.org .
Job Function: Revenue Cycle
Job Schedule: Full Time
Req Number: WD09095
Visitor Information Coordinator-Center City
Who We Are The Charlotte Regional Visitors Authority will leverage our hospitality marketing and management expertise to maximize the impact of the Charlotte Region's economy…creating opportunities and jobs for our community. Job Summary The Visitor Information Center Specialist will be responsible for providing destination information to guests and for promoting and merchandising retail products in the Visitor Info Center Gift Shop.
Drawing from an extensive knowledge of the Charlotte region, the Specialist will enthusiastically promote Charlotte in a manner that will encourage repeat visitation that produces additional revenue for our community. Essential Job Duties • Positively engages with customers to provide friendly and timely on-demand information and advice on the destination and region and to provide alternative solutions over the phone, in email, or with face-to-face-interactions in a gracious, attentive, courteous, and service-oriented manner. • Proactively maintains current destination information as well as future tourism related activities and events. Industry and company meetings include but are not limited to:
VIC staff meetings, Visit Charlotte monthly events, and all CRVA publications and other media channels we manage. • Will assist with special marketing materials to enhance guest experience such as walking tours, as well as updating information on mobile devices or custom calendar of events. • Processes retail transactions while maintaining cash drawers and receipts for reconciliation. Assists with nightly sales reports and with weekly cash deposits to bank.. • Processes visitor requests to include individual, on-line, bulk, ad responses and assists with brochure material pick-ups for guests to include walk-in requests as well as courier orders. • Assists with ensuring City Guides are consistently stocked at the Tryon Street kiosks and other information outlets. • May assist with special retail orders and bulk orders that would require working closely with retail vendors to ensure all retail operations are processed in a timely manner. • Maintains cleanliness of Visitor Information Center areas and retail area to include merchandising, re-stocking, folding, straightening, cleaning, and organization of information and materials. • Uses Simpleview, Microsoft Office products, and other methods to complete daily, weekly and monthly reports to track visitor traffic. • Assists in training fellow staff members, as needed. • Maintains high standards of personal appearance and grooming, and adheres to uniform guidelines, which include wearing proper Visitor Info Center attire and name tag. • Must be able to work a flexible schedule and in a variety of conditions which may consist of nights, weekends, holidays and special city-wide events which require extended hours of operation. • May perform other duties as required. • Adheres to CRVA guidelines throughout. • Exhibits knowledge of CRVA Customer Experience guidelines. • May provide professional presentations to community groups, universities, and convention attendees to welcome them and promote our destination • Coordinates pop-up events at VIC Uptown by preparing set-up for vendors, anticipating any additional requests, making vendors feel welcome, directing guests, and breaking down afterward • Coordinates offsite popups for community events, CRVA Partnership events including Morning Mix and Connections, information tables requested by Destination Services at hotels and other sites • Supports Visitor Services Director in other promotional activities to benefit CRVA Partners and bring awareness to the Visitor Info Center and Visitor Info Center vendors which supports CRVA's Mission. • Takes lead in researching and preparing a section of the quarterly presentation on the City of Charlotte for area hospitality and tourism partners. • Supports increased corporate client gift orders, providing high-level of customer service and customization • Contributes to retail team with suggestions about new vendors, sales goals, popup ideas, and social media updates • Collaborates with Marketing and social media channels: helps generate content for postings; suggests and pulls retail items to assist with professional photographer; follows up with Marketing questions • Updates catalog of retail items in format retail team can edit at the same time Scope of Responsibility • This job has no supervisory responsibilities. Knowledge and Skill Requirements • Language Ability:
Ability to speak effectively before individuals or groups of customers or employees of organization. • Math Ability:
Ability to apply basics concepts of math. Money handling required for gift shop operations and could include nightly balancing of cash drawer and credit card receipts.
Ability to solve practical problems and to objectively deal with a variety of concrete variables in situations where only limited information exists within a fast paced environment. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form and provide appropriate resources for all our guests. • Customer Service Ability:
Ability to anticipate customer needs, builds positive relationships with customers and vendors, goes the extra mile to satisfy and exceed customer needs, treats all customers and vendors with highest degree of respect and courtesy, and delivers exceptional service to internal and external customers. Initiative to continuously learn more about our destination to better service our guests. Have the ability to multi-task on all aspects of this position and deliver highest customer service throughout.
Education and Experience • Bachelor's Degree, preferred. Associates Degree (A. A.) or equivalent from two-year College or technical school; and one year related experience and/or training; or equivalent combination of education and experience. • Retail management experience preferred. • Two years previous customer service skills and/or sales experience, preferably in the Travel and Tourism field in the Charlotte market. • Excellent verbal and written communication skills required. • Microsoft Office experience required (Excel, Word, the internet, Outlook, etc.) • Multitasking abilities and strong organizational skills. • Knowledge of Charlotte & surrounding counties, transportation, hotels, restaurants, attractions, and shopping venues is a must.
Physical Demands • The employee must regularly lift and /or move up to 50 pounds. • Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is frequently required to sit, stand for long periods, walk or lift as needed for the guest or operation. The employee is frequently required to deliver materials outside of the Charlotte Convention Center and requires additional walking but not limited to the center city area.
Work Environment • The noise level in the work environment varies depending on event traffic. Travel Required • This job has no travel requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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