Inspector Air Carrier Job Description Sample

Amazon Air is seeking a highly motivated individual to be a part of the Amazon Air Carrier Management team to innovate, manage, and create new air-related solutions and partner with third party vendors and other Amazon business units across our North America Fulfillment network to delight our customers.

The Program Manager will be responsible for identifying, designing, developing, and executing new aviation processes, policies, goals and solutions that increase delivery efficiency, reduce errors, decrease costs, and improve the company's overall transportation program. This position will work with airline and other partners to develop scalable long-term solutions to improve economics and create innovative relationships with airline and airport business partners. This position will work across the organization to find solutions to complex problems. This position will require strong communication with managers, peers and team members, both within their immediate department, as well as with other departments and business partners to drive effective solutions to complex challenges; provide team and business partners with necessary tools, resources and training to meet or exceed all operational performance goals, improve operational metrics, and lead by providing guidance on scheduling, hiring, training, and capacity/inventory planning. This position will create and report air metrics to improve specific assigned areas within the overall air program.

In this role, you will be responsible for:

• Using previous aviation knowledge to help identify and develop best-in-class aviation operational standards

• Serving as a key member of the Amazon Air Carrier Management team

• Partnering with internal business units to effectively manage refinement of the air network

• Creating a best in class air operation network with appropriate metrics to continually improve airline operations

• Communicating effectively with both external and internal customers

• Creating reports and process improvement initiatives to improve air and ground operations

• Communicating goals, roles, responsibilities and desired outcomes to cross-functional project teams to gain buy-in and delivery to project schedules

• Address barriers through problem solving, communication and active coordination with stakeholders

• Working within time constraints to meet business critical needs (often managing multiple, time-sensitive and high priority initiatives simultaneously), while measuring and identifying activities performed and ensuring service requirements are met

• Able to systematically escalate problems or variances in the operating plan to the relevant owners and teams, following through to resolution to ensure they are delivered.

• Navigating through ambiguity, managing and coordinating multiple project assignments simultaneously in a fast-paced, deadline-driven environment, accepting ownership and accountability of the process and delivering on commitments

Successful candidates will have the following skills/experience:

• Must be highly proficient in written and oral communications and be able to produce concise, relevant, strategically driven documents and presentations to leaders

• Proven track record of problem solving skills and ability to use analytical tools is required, while analytic experience in the areas of transportation or network management is strongly preferred

• Demonstrated experience in working in cross functional organizations

• Must have an ability to manage and execute multiple priorities in a timely manner across multiple projects

• Experience managing projects, economic analysis, and cost saving targets

• Must demonstrate the ability to influence internal and external organizations to achieve corporate goals, including the ability to influence and manage upward as necessary

Key Carrier

The Key Carrier directs employees in the Front-End (Checkers and Service Specialists) and Center Store departments. This position is responsible for cash handling procedures and ensuring optimal customer service.

Requirements:

• Must be at least 18 years old.

• Ability to lift 40 pounds. Continuous walking, standing, reaching, and bending.

• Ability to read, write, and speak English proficiently.

• Ability to provide excellent customer service.

• Strong team player with a willingness and desire to learn, work hard, and have fun with it!

• Availability to work a variety of shifts, including evenings, weekends, and holidays.

Some of our awesome benefits include: benefits package options which include Health, Dental, Vision, Life, 401K with matching, flexible schedule options, Employee Connection (earn fun and valuable prizes!), Life Long Learning – Educational opportunities, Employee Association (discounted and free tuition options, contests, and support services).

The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.

• Develop, establish and maintain relationships with carriers in the truckload marketplace
• Identify, source and procure new carriers’ relationships
• Establish internal relationships within to expand your book of business
• Manage carrier network to ensure proper levels of service
• Utilize data driven resources to make informed buying decisions
• Navigate software to manage daily operational load management tasks

• Strong work ethic
• Driven and competitive nature
• Bachelor’s degree (preferred)
• Strong customer service and relationship building skills
• Strong problem solving and decision-making skills
• Quick learner with ability to multi-task
• Money motivated
• High level organizational skills
• Ability to negotiate, motivate and influence others
• Able to work both independently and in a team setting

• Sourcing, qualifying, and adding carriers to your network
• Maintaining and developing close relationships with carriers through daily communication
• Continually reviewing carriers’ capacity, to identify growth opportunities
• Observing and applying knowledge of the freight market’s trends and seasonalities
• Negotiating rates with your carrier network, through daily follow-up calls
• Strategizing with your Account Executives and Management team to provide capacity solutions for R2 Logistics’ current and prospective customers

• Competitive attitudes that strive to win
• Strategic problem-solving abilities
• Outstanding interpersonal skills
• Detailed organization and follow-up skills
• Effective and persuasive communication skills

• One on one training focused on setting up your career success
• Base salary + competitive incentives
• Opportunity for internal career advancement
• 401k with company match
• Medical/Dental/Vision/Life Insurance
• Paid holidays and vacation

• Trade Lane / Network Management & Procurement

• Execute Carrier Policy/Strategy, including monitoring of adherence to Carrier Policy

• Procure ‘best possible rate’

• Track procurement; respect to volumes and carriers; initiate corrective actions

• Create and maintain buying rate visibility

• Execute Sales strategy jointly with Sales team to fulfill given growth targets

• Support Marketing & Sales in creation of Target Lists and in Pricing Issues

• Provide bid support on buying rates, consolidation opportunities,

• Coordinate critical operational interventions

• Candidates must have minimum ten (10) years air procurement logistics experience with major special projects experience.

• Preferably hands-on experience working with sales teams in order to build product credibly and authentically engage with clients

• Preferably strong portfolio of existing carrier relationships

• Obsession with client happiness - you succeed when they succeed

• Excellent communication, interpersonal, and organizational skills

• Entrepreneurial attitude, competitive and confident personality

• Ability to build and maintain positive and collaborative business relationships

• Ability to balance multiple duties concurrently and maintain attention to detail

• Ability to work flexible hours when required and travel (internationally)

• Strong knowledge of Microsoft Office applications

Job Title: Air Export Specialist

Job Location: San Juan, Puerto Rico

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

As an Air Export Specialist you will be responsible for the movement of our customer's air import shipments. You will be the main point of contact for coordination between customer's shipment exports, customs brokers, and shipping carriers.

Key Responsibilities:

• Execute orders by confirming arrival times, coordinating with customs brokerage, inputting data, and dispatching deliveries

• Build customer relationships by responding to customer communications via email, fax and mail

• Work with air and ground transportation partners to handle shipments

• Receive and track purchase orders (P.O.s) from Importers/Overseas offices for pending air shipments

• Retrieve shipment details, handle all documentation for cargo release and data entry for each shipment

• Answer all customer inquiries in accordance with the Customer Service Policy standards

• Further increase customer satisfaction and business share through proactive and regular contact

• Communicate with and ensure release of the freight from air carriers

• Notify customer /customs broker of arrival and charges due; provide accurate job costing forecast and perform billing to customer and/or other offices

• Setup and coordinate deliveries to the customer

• Handle and manage all customer contact at file level regarding exceptions

• Additional projects as directed

Skills / Requirements:

• Exceptional customer service skills

• Detail oriented and strong follow-up skills

• Proficient with Microsoft office (Word, Excel, Outlook)

• Air freight industry experience preferred

• Logis Air / Cargo Wise systems knowledge is a plus

Our Vision: The Logistics Company for the World

Our Mission: Excellence. Simply Delivered.

Our Purpose: We connect people, improving their lives.

Our Values: Respect & Results

Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

WHY JOIN our DHL team?

At DHL, you will be part of a strong team that respects its employees, society and environment.You will interact with people from all over the world and get the chance to experience the unique international spirit of DHL.We offer benefits and programs to help you manage your time at and away at work to achieve a healthy work/life balance.DHL offers highly competitive compensation, incentive, and bonus plans.

In addition, DHL offers the following:

• Paid time off: Holiday, Float Holiday, Vacation, and Sick

• Medical, Prescription, Dental, and Vision plans

• 401K plan with a match

• Employee Discount plan

• Tuition Assistance Plan

As the world's leading logistics company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL.We will always enable you to take on responsibility and encourage your growth, personally and professionally.

Work Authorization:

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

Facts and Figures

• Working Hours
  40

• Business Unit

DHL Global Forwarding US

• Travel Required

No Business Travel

• Employment Type

Permanent Full-Time

• Work Permit Required

No

• Shift Requirement

Day time only

• Sourcing, qualifying, and adding carriers to your network
• Maintaining and developing close relationships with carriers through daily communication
• Continually reviewing carriers’ capacity, to identify growth opportunities
• Observing and applying knowledge of the freight market’s trends and seasonalities
• Negotiating rates with your carrier network, through daily follow-up calls
• Strategizing with your Account Executives and Management team to provide capacity solutions for R2 Logistics’ current and prospective customers

• Competitive attitudes that strive to win
• Strategic problem-solving abilities
• Outstanding interpersonal skills
• Detailed organization and follow-up skills
• Effective and persuasive communication skills

• One on one training focused on setting up your career success
• Base salary + competitive incentives
• Opportunity for internal career advancement
• 401k with company match
• Medical/Dental/Vision/Life Insurance
• Paid holidays and vacation

• Communicating with the operations team to identify and manage risks associated with contracted carriers
• Persistently following up with carriers and insurance providers to ensure documents are obtained in a timely manner
• Reviewing documentation for quality assurance
• Distributing and filing documents

• Ability maintain flexible working hours
• Effective communication skills, both written and verbal
• Superior organizational skills and attention to detail
• Ability to multitask and produce results in a fast-paced environment
• Excellent interpersonal skills with the ability to handed objection
• Efficient decision making abilities
• Energetic and positive attitude
• MS Office, Outlook, and Adobe Acrobat proficient

• One on one training focused on setting up your career success
• Competitive hourly wage 
• Opportunity for internal career advancement
• 401k with company match
• Medical/Dental/Vision Coverage
• Paid Holidays & Vacation