Inspector Handbag Frames Job Description Sample

COMPANY OVERVIEW

For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com. Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com. Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.

DESCRIPTION

• Creates a welcoming environment bygreeting and approaching customers

• Exceeds customer expectations by providingassistance with a positive attitude

• Recommends merchandise based onproduct knowledge and customer preferences

• Is knowledgeable and educatesself and others on merchandise

• Demonstrates timely follow-up andfollow-through on customer requests and commitments

• Actively creates a welcomingenvironment through teamwork and collaboration

• Effectively utilizes mobiledevices to communicate with customers and expand business

• Effectively utilizes availableclientele tools and resources to increase personal business

• Frequently advises customers ofthe benefits of the InCircle program

• Works to develop long termcustomer relationships

• Assist in maintaining visual andmerchandise presentation standards on the selling floor

• Ensure audit compliance

• Demonstrate flexibility and ability to adapt to the changing needs of the business

QUALIFICATIONS

• Excellent customer service skills

• Motivated and results driven

• Strong attention to detail

• Ability to work autonomously

• Commission sales experience preferred

• Previous retail experience preferred

• Standing, bending, lifting, climbing stairs

• Associatesmust be willing to work a flexible schedule based on business need, which willinclude evenings, weekends and holidays.

As a Door, Frame & Hardware Sales Consultant for Allied Building Products, you will enjoy developing and maintaining face to face relationships with customers. You will promote and generate sales of building products from an inside sales environment while providing superior customer service.

Complete Job Description

• Receiving and processing requests directly from customers (via telephone, fax and email) for price quotations, product availability, customer orders, material returns, billing corrections, product information, order changes, and cancellations

• Plan and implement telemarketing and prospecting objectives

• Quickly and smoothly resolve customer complaints and problems

• Engage in specialty purchasing (when applicable)

• Coordinate delivery and/or pick up of customer orders with operations teams

• Provide support to Outside Sales force (also serve as a backup for Outside Sales)

• Generate price quotations in a timely manner

• Responsible for adhering to policies of the customer financial services

• Maintain accurate and up-to-date "open order" files in computer system

• Maintain adequate supply of product samples and literature

• Adhere to pricing guidelines established by DFH Sales Manager/Branch Manager

• Review all orders to forecast additional customer needs

• Interact with sister branches when necessary on inventory issues and deliveries

• Work with purchasing agents to achieve the best inventory levels and product lines

• Responsible for cash reconciliation of both register tape and Trend reporting documents

• Maintain strong relationships with customers

• Assist in maintaining adequate product stock at branch location

• Sustain a working technical knowledge of all available Allied products but emphasis in DFH

• Review job plans and bidding documents for DFH quotes and developing project summaries for Outside Sales personnel

• Perform other duties as assigned

Requirements

• Experience in a position that deals directly with customers (front-line)

• Previous sales experience in the building materials industry, specifically doors, frames and hardware

• The ability to read architectural plans and do takeoffs

• Must be able to communicate and follow-up with co-workers, customers and vendors

• Must be able to learn and retain vast amounts of product information

Preferences

• Experience in a team-based environment
• 3 to 5 years of experience is a plus

Job Details

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Luxury Handbag Consultant

Job ID: 2018-21242

Posted Date: April 11, 2018

Division: Retail/Customer Service - Store Associates

Location:
14902 Preston Rd.

Dallas, TX

The Luxury Handbag Consultant (Story Teller) is responsible for driving the sale of LXRandCo Mondern Vintage Accessories from brands such as Louis Vuitton, Chanel, and Gucci . The LXRandCo Story Teller promotes a high-performance selling culture by inspiring customers and creating new stories and new life in each product.

Requirements:

Responsibilities:

• Ensure the highest level of customer service is being provided and to follow the LXRandCo Story Telling Journey

• Become an encyclopedia of knowledge on Modern Vintage Luxury Accessories

• Ensure clienteling activity are achieving desired target results

• Stay up to date on all corporate training initiatives

• Resolve customer complaints and handle potential problem situations with customers (escalate if required)

• Collaborate with corporate partners and Head Office to participate in promotions and events

• Ensure that merchandise is presented in a manner that will maximize sales and achieve optimal merchandise turn and are reflective of LXRandCo's direction and build the brand

• Managing merchandise requests from head office for the retail space

• Ensure the space is ready to open or close

• Maintain a clean and organized sales floor

• Follow all LP guidelines

Qualifications:

Qualifications:

• High school diploma or equivalent (required)

• 1 to 2+ years of retail experience

• Excellent verbal and written communication skills, second languages are strong assets

• Proficient in POS system

• Demonstrated success in driving sales

• Highly resourceful, flexible and a proven ability to solve problems in a timely manner

• Outstanding customer service

• Ability to lift and carry 20lbs

• Organization and strong time management skills

• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends

Job Details

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Senior Luxury Handbag Consultant

Job ID: 2018-21308

Posted Date: April 17, 2018

Division: Retail/Customer Service - Store Associates

Location:
8181 South Quebec Street

Englewood, CO

The Senior Luxury Handbag Consultant (Senior Story Teller) is responsible for the sale of LXRandCo Modern Vintage Accessories from brands such as Louis Vuitton, Chanel, and Gucci. The incumbent will be accountable for managing all operational and financial aspects of their retail space. To be committed to establishing and maintaining high professional standards in the areas of sales performance, customer service, visual merchandising, inventory management, retail space operations, people management and development. The Senior Story Teller will demonstrate and uphold the vision of the company and will build and grow a successful team to create new stories and new life in each product.

Requirements:

Responsibilities:

• Ensure the highest level of customer service is being provided by all staff members and follows the LXRandCo Story Telling Journey

• Support other Story Tellers to achieve and exceed customer service goals

• Recognize and motivate best sellers and excellent customer service while serving as a role model for both

• Ensure clienteling activity are achieving desired target results

• Resolve customer complaints and handle potential problem situations with customers (escalate if required)

• Leads the sales floor and drives store results through the team

• Establish, monitor and follow up on sales goals, sales plans and sales budget with District/Market Manager to optimize profit

• Maintain optimum retail space staffing levels to deliver an exceptional customer experience while adhering to budgetary goals

• Input, monitor, update and approve the staff planning of retail space schedules, time and attendance system

• Drive the brand by supporting company marketing campaigns also creating retail space initiatives to drive results

• Build strong relationships with the team, management, Head Office and Partners

• Collaborate with corporate partners to participate in promotions and events

• Ensure that merchandise is presented in a manner that will maximize sales and achieve optimal merchandise turn and are reflective of LXRandCo's direction and build the brand

• Direct inventory management and ensure retail space staff is trained with inventory management policies and procedures

• Oversees and ensures efficiency of all retail space daily operational procedures

• Managing merchandise requests for the retail space

• Ensure all daily tasks are completed by staff members (end of day report, shipment confirmation, marketing confirmation)

Qualifications:

Qualifications:

• High school diploma or equivalent (required)

• 1 to 3+ years of retail experience or supervisory experience

• Excellent verbal and written communication skills, second languages are strong assets

• Proficient in Excel, Word, Outlook and POS system

• Demonstrated success in driving sales by leading and motivating a team

• Highly resourceful, flexible and a proven ability to solve problems in a timely manner

• Outstanding customer service

• Ability to lift and carry 20lbs

• Organization and strong time management skills

• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends

Job Details

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Luxury Handbag Consultant

Job ID: 2018-21277

Posted Date: April 13, 2018

Division: Retail/Customer Service - Store Associates

Location:
11700 U.S. Highway 1

Palm Beach Gardens, FL

The Luxury Handbag Consultant (Story Teller) is responsible for driving the sale of LXRandCo Mondern Vintage Accessories from brands such as Louis Vuitton, Chanel, and Gucci . The LXRandCo Story Teller promotes a high-performance selling culture by inspiring customers and creating new stories and new life in each product.

Requirements:

Responsibilities:

• Ensure the highest level of customer service is being provided and to follow the LXRandCo Story Telling Journey

• Become an encyclopedia of knowledge on Modern Vintage Luxury Accessories

• Ensure clienteling activity are achieving desired target results

• Stay up to date on all corporate training initiatives

• Resolve customer complaints and handle potential problem situations with customers (escalate if required)

• Collaborate with corporate partners and Head Office to participate in promotions and events

• Ensure that merchandise is presented in a manner that will maximize sales and achieve optimal merchandise turn and are reflective of LXRandCo's direction and build the brand

• Managing merchandise requests from head office for the retail space

• Ensure the space is ready to open or close

• Maintain a clean and organized sales floor

• Follow all LP guidelines

Qualifications:

Qualifications:

• High school diploma or equivalent (required)

• 1 to 2+ years of retail experience

• Excellent verbal and written communication skills, second languages are strong assets

• Proficient in POS system

• Demonstrated success in driving sales

• Highly resourceful, flexible and a proven ability to solve problems in a timely manner

• Outstanding customer service

• Ability to lift and carry 20lbs

• Organization and strong time management skills

• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends

Basic Function:

This position supports the company's strategic initiative to grow Private Brand (PB) sales and margin. This associate supports Category Management at the division level by leading the private brand manager team to successfully execute the strategies and achieve the financial goals established by the Company.

Primary Responsibilities:

The Director – Private Brand works closely with the Category Management team to drive Private Brand growth through effective product development and execution. This associate is the key internal link between the external Private Brand resources and the internal stakeholders (including Merchandising, Trend/Design, QA, Packaging, Legal, etc). The director is responsible for the development of Product Development and Sourcing Business Plans, in partnership with Category Management, and the execution of those divisional level plans. The primary goal is to enhance Michaels' profitability through Direct Sourcing and Brand Building.

% of Time

Major Activities
25%

Managing Private Brand Manager Team
20%

Cross-functional Team/Relationship Building
15%

Vendor Relationship and Management, including overseas trips and negotiations
10%

Project Management to ensure on-time completion of all projects.
10%

Private Brand Category Planning
10%

Establish and Improve Business Processes
10%

Product Development/Management, Innovation and Quality Improvement
100%

Product Development and Private Brand

• Manage the Private Brand and protects the Private Brand identity

• Develop product solutions in support of the Merchandising direction and ensure that the Company's goals of product innovation and quality are achieved.

• Lead product ideation sessions, competitive shops, and identify product opportunities.

• Work closely with Trend and Design, to have an active understanding of the market and consumer insights and drives freshness and uniqueness into the product offering.

• Partner closely with the design and factory team to develop innovative and exclusive products that drive Private Brand product sales and meet margin targets.

• Support all processes to build quality into product and to support long term growth by partnering with the QA department.

• Manage ongoing maintenance of existing products, including the execution of quality improvements, packaging changes, changes in design, appearance or origin and changes in status under the direction of the Category Director.

• Partner with the Packaging Team to ensure key features and benefits of the products are identified

Category Knowledge

• Understand assigned category including Michaels sales and competitive landscape.

• Identify and communicate all sales, margin and marketing opportunities for Private Brand products.

• Monitor all Private Brand product performance based on sales, margin and sell-through.

• Manage and execute the divisional business strategies, mapping strategic insights to improve processes and standards for tactical implementation with execution focused on achieving financial objectives.

• Be a 'student of the industry' studying trend, product and competition.

• Support the process of developing and recommending supplier strategies for PB.

• Assist the VP-BUGM by recommending and implementing strategies, policies, controls and programs which align with the company's long-term vision.

• Drive cross-divisional efforts in order to support the overarching merchandising strategy.

• Lead the team in identifying project scope, strategy, and strategic product development. They will be responsible for understanding the projects in their area and the reporting of status.

• Identify issues early, candidly communicate, and resolve in order to meet our goals.

• Own the brand strategy and integrity for Private Brand for their division.

• They will gain alignment with Merchandising and Marketing on successful Private Brand execution.

People Development

• Manage a team of five to ten Private Brand Managers who provide category level support to the Category Director from product idea to product launch.

• Coach and develop internal and external team members to meet the needs of the company's aggressive sourcing plans.

• Ensures team of managers can execute

• Identifies opportunities to improve the processes

• Establishes clear direction for the PBM and APBM team

• Provides ongoing feedback for the team

Project Management

• Drive Private Brand product growth through effective product lifecycle management. Develop execute category sourcing plans.

• Partner closely with the VP-BUGM and Category Directors to develop the division's product road map and provide financials, feasibility, timelines, resources, and consumer.

• Manage the overall project timeline, identify risks that may affect the timeline and lead efforts to mitigate risks. Communicate the project status to all cross-functional team members.

• Ensure PBM and APBM manages milestone dates for each project.

• Drive and manage communications between all internal and external stakeholders including Category Management, Finance, Supply Chain, Agents, Vendors, Legal and Inventory Management. Serve as the everyday link between the Category Director and support teams (packaging, QA, Design).

• Create and maintain all documents, processes and meetings related to the product development process.

Sourcing Partnership:

• Develop and maintain vendor relationships that support category needs to provide the best "cost" and "value" equation.

• Oversee Private Brand cost negotiations, production, on-time shipments and overall execution for assigned product categories in the division.

• Accountable for meeting target product costs specified by the Product Development Brief while maintaining quality standards.

• Work with the Sourcing Team to identify bid projects and strategic supplier needs.

• International travel is required to work with global vendor and agent networks.

Job Requirements

Category

Applicable Knowledge/Skills/Abilities

a. Minimum level of formal education:

Bachelor degree is required. A MBA or a Master degree in related field is preferred.

b. Area of study:

Business related major is highly preferred.

c. Special certification or technical skills:

N/A

d. Minimum years experience required:

Minimum 10 years of experience with a major retailer, brand or product/brand development company with experience in brand management, product development, and sourcing.

e. Type of experience the job requires:

We are looking for a world class product lifecycle management executive with appropriate leadership, business and technical abilities:

• Skilled in achieving short and long-term objectives by motivation and leading others. Must be able to lead through influence rather than just utilizing direct authority.

• Independent thinker who can work under minimal direct supervision and has a creative approach to problem solving. Should be responsive rather than reactive.

• Dynamic executive, who is an agent of change and can garner the respect of his/her peer group. Must have a can-do attitude, act quickly and push for continuous improvement.

• Team player and have excellent interpersonal, people management skills, and strength at building relationships with multiple constituencies.

• He/she will have experience, knowledge and a successful track record of merchandising, product development, sourcing, and brand development as well as strong project management background.

If you live on the cutting edge of fashion and have a keen eye for design, why not put that expertise to work on the sales floor? Join our team of problem solvers and doers: Apply today!

Bloomingdale's... like no other store in the world seeks a Luxury Brand Selling Specialist. Your fashion voice and authority is what makes you credible as you engage with an upscale client base. What makes you successful is your ease of conversation, building relationships and connecting with others. What excites you is a fast paced commission environment where the sales you generate drive your earnings. Our top performers are goal oriented and can balance multiple priorities in a fast paced environment and most importantly truly have fun at work.

ESSENTIAL FUNCTIONS:

• Outstanding selling behaviors, listening and responding to customer needs to deliver service…...like no other

• Sharp awareness of current fashion trends

• Building and cultivating relationships with customers through personal interaction

• Develop repeat business to grow personal sales, utilizing B-connected to maintain client files

• Meeting or exceeding sales and loyalty goals

• Expert on product knowledge, understanding features and benefits and sharing with clients

• Demonstrate knowledge of store products and services to build sales and loyalty

SKILL SUMMARY:

• Possesses drive, is goal oriented, has an entrepreneurial outlook

• Drives to meet and exceed sales goals and customer expectations

• Ability to build relationships, connect with others, solve problems and impact and influence others

• Passionate and knowledgeable about luxury brands and services

• Desire to work in a fast-paced environment, handle multiple priorities and learn new procedures

• Exceptional communication skills with the ability to engage in conversation with customers, peers and managers

• Ability to work as part of a productive team, or individually with little direct supervision

• Ability to work a flexible retail schedule, including weekends, evenings, extended hours, and key event days

• Previous exposure to luxury brands preferred; retail selling experience a plus

This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

If you live on the cutting edge of fashion and have a keen eye for design, why not put that expertise to work on the sales floor? Join our team of problem solvers and doers: Apply today!

Bloomingdale's... like no other store in the world seeks a Luxury Brand Selling Specialist. Your fashion voice and authority is what makes you credible as you engage with an upscale client base. What makes you successful is your ease of conversation, building relationships and connecting with others. What excites you is a fast paced commission environment where the sales you generate drive your earnings. Our top performers are goal oriented and can balance multiple priorities in a fast paced environment and most importantly truly have fun at work.

ESSENTIAL FUNCTIONS:

• Outstanding selling behaviors, listening and responding to customer needs to deliver service…...like no other

• Sharp awareness of current fashion trends

• Building and cultivating relationships with customers through personal interaction

• Develop repeat business to grow personal sales, utilizing B-connected to maintain client files

• Meeting or exceeding sales and loyalty goals

• Expert on product knowledge, understanding features and benefits and sharing with clients

• Demonstrate knowledge of store products and services to build sales and loyalty

SKILL SUMMARY:

• Possesses drive, is goal oriented, has an entrepreneurial outlook

• Drives to meet and exceed sales goals and customer expectations

• Ability to build relationships, connect with others, solve problems and impact and influence others

• Passionate and knowledgeable about luxury brands and services

• Desire to work in a fast-paced environment, handle multiple priorities and learn new procedures

• Exceptional communication skills with the ability to engage in conversation with customers, peers and managers

• Ability to work as part of a productive team, or individually with little direct supervision

• Ability to work a flexible retail schedule, including weekends, evenings, extended hours, and key event days

• Previous exposure to luxury brands preferred; retail selling experience a plus

This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Overview

G-III Apparel Group, the world's premier designer and manufacturer of quality leather outerwear, dresses, women's suits, sportswear and accessories, with a comprehensive portfolio of over 30 licensed and wholly-owned brands, including Calvin Klein, Donna Karan, Kenneth Cole, Cole Haan, Guess?, Tommy Hilfiger, Karl Lagerfeld, Levi's, Dockers, Jessica Simpson, Vince Camuto, Ellen Tracy, Kensie, Ivanka Trump, and G.H. Bass, among others is seeking a handbag designer to join the Calvin Klein team based in New York City.

Responsibilities

Development

• Research current trends and forecast evolution on said trends within our brand identity

• Apply findings from research (including blog, magazine, store, street-style, vintage exploration) to a seasonally relevant, cohesive collection that is well balanced in fabrication and thoroughly merchandised

• Communicate seasonal concept/design intent to factories - request preliminary treatments + mock-ups

• Attend vendor meetings and work on product concepts with Trim Team – follow trim full cycle to production

Sample Phase

• Generate tech-packs with clear silhouette, garment construction, and trim information to overseas factories

• Evaluate collection standing and sketch + refabricate to support seasonal objectives within line plan/SKU count

• Exaggerate visual cues to reinforce concept + transcribe amplified garments to runway program with stylist

• Support Collection to ProductionSupport Collection to Production

• Follow garment to production with Trim Buyer + Production Managers – ensuring correct development + color allocation applied to each body

• Field Merchandising Requests

Qualifications

• 5+ years of Industry experience (including retail, wholesale, pattern drafting + draping, print design.)

• Bachelor's degree in Design

• Handbag experience and interest a must

• Action oriented

• Timely decision making

• Functional/Technical skills

• Integrity and trust

• Learning on the fly

• Listening

• Organizing

• Drive for results

• Self – development

• Self knowledge