Insurance Clerk Job Description Sample
Insurance Verification Clerk (Central Admissions - FT - Internal Candidates Only)
Under the general supervision of the Admissions Coordinator, the Insurance Verification Clerk is responsible for obtaining accurate financial and demographic information, verifying insurance eligibility and benefits, determining patient financial obligations, obtaining pre-certification, referrals or authorizations that are required, documenting and entering information into the computerized system. The Insurance Verification Clerk is also responsible for notifying patients of scheduled pre-testing appointments and deposit requirements. Responsible for ensuring that all high priority pre-admission orders are processed immediately on a daily basis. Assists with other admitting functions as needed
High School diploma or equivalent.
Proficient in all types of health care insurance programs including Medicare and Medicaid.
Demonstrated skill in utilization of office equipment computer, electronics, internet.
Minimum 45 wpm
Minimum of two years Insurance Verification, Authorization, Referrals, Scheduling in physician office, ambulatory setting or diagnostic setting; or 3 years hospital related verification, authorization, scheduling experience combined
Experienced with CPT and ICD10 Codes with working knowledge of procedures
Experienced with LCD, NCD and medical necessity requirements for payors including ABN requirements (able to obtain information when needed)
Proficient in web based insurance websites and other internet navigation tool
Excellent verbal communication skills
Excellent relationship building skills and customer service
Medical Insurance Clerk
We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don't believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you'll feel our supportive community every step of your day, especially the tough ones. We're a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
Responsibilities and Qualifications
Performs insurance related and patient accounting activities for the physician practice. Reviews, corrects, and updates changes for patients and processes them for submission to insurance companies. Ongoing review of EPIC work queues. Collects patient balance and answers billing questions. Performs appropriate coding for maximum reimbursements, provides educational training and support to residents and faculty physicians.
Reviews, collects, and processes charges for the practice to be submitted to the insurance companies for payment.
Provides educational training and support for residents and faculty for optimum coding for services rendered.
Daily reviews EPIC work queues to make sure claims are "clean" and processed in a timely manner.
Answers billing questions for the practice and patients.
Collects patient balances when appropriate and sets up payment plans for patients.
Remains current with insurance processes and requirements.
Handles all aspects of referrals and authorizations as appropriate. Oversees OB authorization and coverage throughout the duration of the OB care.
Manages all resident OB assignments, maintaining an updates spreadsheet working with OB group coordinating care and financial payments.
Performs other duties as assigned.
Adheres to the attendance/tardy policies.
Manages PTO bank in accordance with Mercy guidelines.
Because you're committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That's why you'll bring to your role the right set of qualifications:
High School Diploma or equivalent required.
Minimum one year experience in physician practice environment having knowledge of managed care and patient accounting functions.
Ability to communicate effectively and assess new or unusual requests appropriately. Intermediate computer skills.
We'll Support You at Work and Home
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a "top 100 places to work." We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We're proud to provide tuition reimbursement to help you grow and learn new skills.
What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and are not afraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.
Title Insurance Recording Clerk
Judicial Title Insurance Agency LLC, a leading and long standing Title Insurance company, with headquarters in Westchester County, is looking to add a Recording Clerk to our team. The ideal candidate MUST have knowledge of Title services. Must have excellent customer service skills, Accounts Receivable knowledge and be willing to be trained. ACRIS/PREP knowledge a plus.
- Reviews and analyzes documents prior to submission for recording. Documents must be accurate, complete, and in recordable form.
- Responsible for correcting and resubmitting rejected recordings.
- Issues checks to County Clerk for recordings.
- Responsible for Accounts Receivable for recordings, which includes deposits, collections, and reconciling amounts received to amounts due to various County Clerks.
- Frequent communication with clients.
- Distributes mail on a daily basis.
- Performs other duties as assigned.
- Minimum 1 year Title Insurance experience a MUST
- Bachelor's degree preferred
- Excellent customer service skills
- Work well under pressure
- Must be quick with strong attention to detail
- Good math skills
- Working knowledge of MS Office
- Working knowledge of basic office equipment (i.e. copy, fax, scanner, printer)
- Willingness to learn and help out where needed
Health Benefits, 401(k), PTO, company perks
Please Include Cover Letter with Salary Expectations
No Agencies Please
Judicial Title Insurance is is committed to providing the highest quality product and flawless service. Your dedication and hard work is rewarded with us.
Insurance Sales Agent, Retail (2807)
Responsible for the profitable growth and the attainment of business goals by marketing and servicing National General products including but not limited to Auto, Life, Auto Club, and Roadside Assistance to new and existing customers. Assist walk-in customers, support office operations and market our products outside of the office via marketing calls and visits.
Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Meet and exceed sale's goals through new product sales, cross selling and retention of current customers
Implement marketing programs and initiatives which further the National General brand in the local market (car dealerships, local events, etc.)
Build and maintain relationships with community organizations and local business
Develop and manage customer relationships and serve as a resource to customers and potential customers on all National General products and services
Responsible for monitoring key competitors in the local market area and making suggestions on initiatives that could improve National General's position in the marketplace
Receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers
Understand, promote and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures
Responsible for sales administration and reporting activities
Minimum Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED)
1+ years of successful business-to-consumer sales experience
Active Property/Casualty and Life Insurance licensure
Strong demonstrated ability to market and sell in multi-product environment where cross selling and customer retention is essential to sales budget attainment
Excellent interpersonal skills including written, verbal and presentation delivery with ability to clearly communicate the features and benefits of insurance and other ancillary products to customers
Demonstrated ability to develop and maintain customer relationships and provide excellent customer service
Experience or strong willingness to develop key relationships and market our products within community organizations and the local business community
Must have current valid driver's license and consistent access to a personal vehicle which can be utilized to complete business marketing activities in the local community
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Insurance industry experience
- About National General Holdings:
National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!
Companies and Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:
Medical, Dental, Vision benefits
Life and Short/Long Term Disability Insurance
401k w/ Company Match
Company Paid Holidays & Generous Time-off policy
Employee Discount Program
Career Advancement and Development Opportunities
On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
On-site Fitness Center (Cleveland and Dallas offices)
Subsidized parking (Cleveland office)
National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
Insurance Customer Service Rep
What we do at American Family Insurance makes a difference in people's lives. And the way we're doing it is changing the way people think about insurance.
Help us make a difference, and find a rewarding career along the way. Consider becoming an agency owner or a member of an agency team.
Job ID: R11231 Insurance Customer Service Rep (Open)
We have an ambitious goal: to be the most trusted and valued customer-driven insurance company. Not merely trusted and valued — the MOST trusted and valued.
And not just customer-focused — customer-DRIVEN. Customer service representatives are at the heart of this goal. They deliver the spirit and essence of the American Family customer experience to countless people every day.
We are looking for SUPERSTARS with the passion and drive to provide exceptional, industry-leading customer service to join our dream team! Are you in?
Protecting dreams is just as important as pursuing them. This is an opportunity to launch your career with the ability to learn and grow with a successful and respected American Family Insurance agency. Make this job your first step on a path to a very bright future!
Additional Job Information:
A growing American Family Insurance agency in southwest Chicago is seeking talented, caring individuals to join their agency team. As a customer service representative, you'll play an important role in the operation of the agency.
You'll provide service to existing clients by answering insurance-related questions and discussing product offerings with prospective customers to help meet their unique needs. You'll coordinate prospecting through direct mail and personal insurance reviews, perform basic data entry, including entering leads, pulling motor vehicle and claims reports, entering new applications, and submitting changes on existing policies — all with the ultimate goal of attracting and retaining customers and increasing business in the agency.
Customer service experience
Effective communication skills
Experience with PC software applications Microsoft Office Suite, Internet Explorer, etc.
Solid knowledge and understanding of basic mathematical skills
Successfully obtain and maintain proper insurance licensing to sell, solicit or negotiate insurance products. This position must have at least one qualifying line of authority: Property; Casualty; or Life.
A valid driver's license
The agency is located in the southwest part of the city on Western Ave. Local suburbs include Oaklawn, Alsip, and Evergreen Park.
You'll work as part of a team in an office setting. Work on evenings and weekends might occasionally be needed. This position comes with a base pay, plus bonus/commission potential!
The customer service representative is a staff member of the agency and not an employee of American Family Insurance.
Stay Connected: Join our Talent Community!
Patient Registration & Insurance Specialist
Clicking "Apply Now" opens the link in a new window.Job Summary
Interview patients to obtain/verify correct mailing address, phone numbers, other demographic and personal information, emergency contacts, primary-care physician, the person who is financially responsible for their outstanding balances (guarantor), and insurance information. Enter all information into the Michigan Medicine electronic health record called MiChart. Contact insurance companies via online resources or by phone to ensure health insurance coverage is active, and that our information is correct. Work collaboratively with patients and insurance companies when a potential billing issue exists.
Interview patients, parents, and guardians over the phone via incoming and outgoing phone calls to collect and verify demographic, physician, guarantor, and insurance information.
Adhere to patient interview script to ensure the collection of registration data elements.
Identify and resolve patient's insurance issues that could result in claim rejections or over-payments. Verify insurance eligibility using on-line systems and manual processes to ensure coverage is in effect and patient is listed on the policy. Communicate with insurance companies and other Michigan Medicine departments on behalf of the patient in an effort to resolve issues. When necessary, involve and guide the patient through the steps needed to achieve successful issue resolution.
Recognize process and systems problems and take the appropriate steps to investigate and resolve them. Utilize Lean principles to add value to processes and reduce waste. Escalate issues to the appropriate person when necessary. Represent department with other departments, clinic partners, and insurance companies on an 'as needed' basis.
Meet all Michigan Medicine annual competencies and maintain the highest level of customer service, confidentiality, data integrity, and compliance.
High school diploma or G.E.D; customer-focused interpersonal and communication skills; computer literacy; ability to enter a substantial amount of data while maintaining a high level of accuracy.
Work experience in a health care setting; registration and billing experience; knowledge of group health plans, government health plans, automobile and workers' compensation plans; knowledge of Michigan Medicine policies, procedures, regulatory requirements and information systems; two years of work experience in an office or customer service setting with an outstanding record of attendance and punctuality; ablity to work collaboratively in a team-focused environment; Associate's or Bachelor's degree or equivalent experience and education.
9:30 am to 7:00 pm on weekdays and 8:00 am to 1:00 pm on Saturdays, with a specified day off during the week.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Job Opening ID166944
Working TitlePatient Registration & Insurance Specialist
Job TitlePatient Registration Spec
Work LocationMichigan Medicine - Health Sys
Ann Arbor, MI
Organizational GroupExec Vp Med Affairs
DepartmentUMHS Rev Cycle (PTO)
Posting Begin/End Date2/15/2019 – 2/19/2019
Paid Time OffYes
Career InterestHealthcare Admin & Support
Expanding fast- Looking for a dedicated, expansion-driven
Front Office- Insurance Verifier
About our practice:
The Atlanta Dental Center has been serving patients in Atlanta for over 33 years. We offer a high-paced clinical environment with the latest dental technology (CEREC, 3D X-Rays, Digital X-Rays, Advanced Oral Photography, paperless patient charts, etc.). Our doctors are highly accomplished amongst their peers with Fellowships and Accreditations in a variety of dental associations. We offer benefits and clear routes to skill improvements (including training).
We do not participate in any insurance networks, however, we do accept insurance and we see many new patients every day we are open. We also have specialist dentists on staff, including a Periodontist and Prosthodontist. We have full-time employment (40hrs) for all staff.
Our location: 620 Peachtree Street NE, Suite 204, Atlanta, GA 30308 http://atlantadentalcenter.com/
Our Hours: Monday 8:50am-5pm, Tuesday 7:50am-5pm, Wednesday 8:50am-7pm, Thursday 7:50am-5pm, and Friday 7:20am-3pm.
Your primary mission is to quickly, accurately and thoroughly verify insurances, update the patients’ files, build the insurance in Dentrix, as needed, note exceptions in coverage…in other words, provide complete and accurate insurance information that is properly documented – and done in a timely manner so that the office is completely prepared to present current information to the patient regarding their insurance benefits.
Specific responsibilities & duties:
- Contact insurance companies by phone and/or online to obtain full information regarding benefits and eligibilities
- Accurately document all insurance verification in the patient chart
- Scan insurance verification forms into patient file
- Build insurance in Dentrix software
- Answer calls from patients about doing their treatments
- Coordinate with Accounts and Schedulers when quoting patients their costs
- Write detailed notes of all interaction with patients in patient charts
- Interacting with patients on the phone, by email or in person regarding their insurance, answering questions they may have about coverages and obtaining information so that insurance can be verified.
- Following up on overdue insurance payments
- Answering office phones as a back up to the receptionist
- Other administrative and organizational duties, as assigned, associated with front office duties
- Required qualifications:
- Dental Education. Ideally you have minimum 2 years of experience in dentistry.
- You need to know basic dental terms and understand what various treatments are, what they involve and be able to explain them.
- Must have working knowledge of dental insurance, the terms, how it works
- Competent computer skills required
- Dentrix software skills is a plus.
- Excellent phone skills and prolonged work on the phone.
- Must speak English fluently and clearly.
- Required personality and behavioral characteristics:
- Team player
- Quick to learn
- No holding on to upsets or disagreements
- High duplication of tasks and directions and details
- Responsible for job and patient
- Highly ethical (when interacting with patients, this is very important)
- Attention to minute detail
- Very well organized
- Upbeat and enthusiastic
- Professional presentation and demeanor is required
We offer a very competitive starting salary, based on your experience and performance record – including benefits such as dental, paid vacations, supplemental insurance, transport, bonuses and education. We will be happy to provide the details of these benefits when you visit us.
Please do not call the practice. We do NOT accept phone applications. Thank you for applying through the given link.
First Party Insurance Dispute Attorney
Morgan & Morgan, PA a Claimant’s litigation firm with over 25 years of experience, more than 250 lawyers, and a support staff of nearly 1,500 employees, is seeking an energetic Florida-licensed attorney to handle First Party cases out of our Jacksonville, FL Office.
Being part of the Morgan & Morgan first party team is more than a job; each day provides you with the opportunity to assist in protecting consumers against a powerful insurance industry that has laws stacked in its favor.
Five - ten years Litigation and Trial experience preferred. Pay commensurate with experience. Base pay with bonus opportunities.
Candidates must be results oriented, capable of handling a large case volume and be able to interact effectively with clients on a regular basis, willing to travel throughout Florida as needed. Must have extensive deposition and trial experience, excellent writing skills and the ability to work in harmony with other attorneys, management, and staff.
The firm offers an excellent benefits package including medical, dental, and vision insurance, 401(k) plan, and paid holidays.
Insurance Biller I – Patient Financial Services – Temporary
Kingman Regional Medical Center (KRMC) seeks to hire an Insurance Biller I who will embrace our mission to serve our community with compassion and commitment.
Kingman Regional Medical Center is the largest healthcare provider and the only remaining not-for-profit hospital in Mohave County, Arizona. As a 235-bed multi-campus healthcare system, our medical center includes more than 1,800 employees, 280 physicians/allied health professionals, and 250 volunteers. Kingman Regional Medical Center is recognized as an innovator in rural healthcare. We provide a full-continuum of highly-technical and specialized medical services to meet the healthcare needs of our community.
8a-4:30p; Monday-Friday; Temporary
Knowledge, Skills, Education, & Experience:
- High School Diploma or Equivalent (Required)
- 6 months or more of progressive work experience (Required)
- 1 year hospital or clinic billing experience (Preferred)
Bills clean electronic and paper claims. Works rejection reports including correction of demographic information to ensure appropriate billing. Assists in process improvements to bring about greater billing efficiency. Ability to communicate effectively with others, to manage multiple priorities and tasks, to maintain attention to detail; knowledge of and ability to use computer hardware and software applications
All KRMC employees are expected to perform their respective tasks and duties in such a way that supports the vision of providing the region's best clinical care and patient service through an environment that fosters respect for others and pride in performance.
- Serves as the organization-wide content expert on measurement/analysis methods and imparts relevant details to senior leaders and quality staff. Continually expands/updates this knowledge.
If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Insurance Biller I opportunity with KRMC and apply online today.
Billing, Biller, Insurance, Financial, PFS, Patient Financial Services
For more information about our hospital and community, read our recruitment brochure at: www.azkrmc.com/docs/Email-Recruitment-Brochure.pdf
Insurance And Billing Associate
The Insurance and Billing Associate verifies and inputs patient health insurance coverage; reconciles payments and balance bills the appropriate accounts to maximize collections; collects and compiles electronic claims and interfaces information to student health insurance companies through third party billing company; communicates with insurance companies regarding unpaid/underpaid claims and denials; and provides customer service to Health Center patients regarding insurance and billing questions and issues.
The selected candidate will use an electronic medical record system for updating and retrieving information regarding patient demographics and insurance eligibility from files and databases and will be cross-trained to perform medical records duties during busy times at the Health Center; serves as the back-up medical receptionist at the front desk of the Health Center; schedules appointments, checks patients in and out, invoices patient charges, answers phones and provides the first departmental contact for all patients, guests, and visitors.
High School diploma or equivalent and one year of accounting clerical experience. Knowledgeable in the application of medical office practices, procedures and equipment.
Ability to perform moderately complex accounting and clerical duties. Knowledge of customer service standards when dealing with the public, employees, patients and parents. Experience or familiarity with insurance payments, insurance verification and explanation of benefits.
Experience with Microsoft Office applications, medical scheduling/billing software, multi-line phone systems, copiers, scanners and fax machines. Familiarity with HIPAA policies and standards related to the confidentiality and security of medical records required.
- Experience working in a health care facility and experience with electronic
- Certification in Medical Coding and Billing.
Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
A Criminal Background Investigation is required for the hired candidate and the results may impact employment.
Making better hires starts with building better job descriptions
- Browse 100s of templates across 40+ industries
- Customize your template with your company info & job requirements
- Post it to 20+ job boards in seconds – for FREE!