Investigator Dealer Accounts Job Description Sample

Position Summary

The Dealer Sales Representative establishes and maintains effective business relationships in a mature territory with long-standing customers, such as lumber dealers, wholesale distributors, co-ops, and home centers. This position is based in Colorado (Fort Collins to Broomfield area), reports to the Territory Manager, and requires frequent overnight travel, driving and flying, to effectively support all customers in parts of northern Colorado and southern Wyoming, spanning from north Denver, CO to Casper, WY.

Responsibilities
60% of the time you will: Meet with current and prospective customers in person on a regular basis to demonstrate products, explain product features, present new program offerings, provide samples, and procure orders. Consult with current customers to resolve problems, provide ongoing support, and explore opportunities to add complimentary products to their current offering which are both profitable to the customer and important to their consumers. Answer customer questions about products, prices, availability, product uses and credit terms timely and effectively. Partner with other sales team members and departments to provide "No-Equal" service and support to customers. Update and maintain customer relationship management (CRM) records daily, using mainly Salesforce.
40% of the time you will: Maintain product displays, literature, and signage at customer stores. Create training displays demonstrating product installation procedures. Conduct product display resets as needed.

Qualifications

• Bachelor's degree preferred

• 2 years related experience and/or training. Construction industry knowledge is a plus.

• Customer focus: Quickly and effectively solve customer problems and maintain productive customer relationships.
  
  Readily adjust priorities to respond to pressing and changing customer needs. Recognize potentially adverse customer reactions and develop better alternatives.

• Speaking and communication: Communicate verbally in an appropriate way for the audience he/she is speaking to.
  
  Communicate effectively with co-workers. Listen with full attention to what other people are saying, making sure to understand the needs being expressed, asking questions as appropriate without interrupting at an inappropriate time. Speak effectively before groups of customers, coworkers, and managers.

• Self-management: Set priorities, goals and timelines to achieve maximum productivity.
  
  Manage multiple projects and competing priorities. Display a high level of initiative, effort, and commitment towards completing assignments in a timely manner. Create his/her travel and work schedule to meet department objectives and customer needs.

• Reading and writing: Read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and construction documents such as building plans. Write routine reports and correspondence.

• Reasoning: Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Teamwork: Maintain a collaborative approach in dealing with other Simpson Strong-Tie employees.
  
  Demonstrate a genuine commitment to mutually beneficial solutions. Ability to operate in a sales environment.

• Accountability and dependability: Arrive to appointments/meetings on time and follow instructions, policies, and procedures.
  
  Fulfill commitments made to customers, peers, co-workers, and managers. Hold self and others accountable for measureable, high-quality, timely, and cost-effective results.

• Attention to detail: Monitor and review work for accuracy and completeness.
  
  Complete work according to procedures and standards. Understand verbal instructions.

• Microsoft Office and computer skills: Ability to utilize Outlook, Word, Excel, PowerPoint, and Internet Explorer to effectively complete work.

• Driving record: Possess and maintain a driving record which complies with company policy.

• Travel: Travel from home daily with frequent overnight stays.

Travel Required

This job requires domestic travel, 50% of the time.

Position Status & Location

This full-time, exempt position is located in Fort Collins to Broomfield, CO area.

Relocation

Relocation will not be considered for this position.

In keeping with the Company's commitment to the communities in which it does business, we are an equal opportunity employer. This means that to the fullest extent required by local law, employment decisions are based on merit and business needs and not on race, color, citizenship status, national origin, ancestry, sex, gender (which state law may define to include gender identity/expression, transgender identity, pregnancy, childbirth or related medical condition, and gender stereotyping), sexual orientation, age, religion, creed, physical or mental disability, genetic information, medical condition, covered marital status, protected veteran status, or any other basis protected by applicable law.

Please note all job offers are contingent upon a successful background investigation and drug test.

• The functions listed describe the business purpose of this job.  Specific duties or tasks may vary and be documented separately.  The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance.  Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.  Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.  In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
• Conduct  interviews and background checks that help to ensure the safety and security of the nation.
• Obtain and report factual information for background investigations that determine employment suitability and security clearance eligibility.
• Conduct face-to-face interviews with the applicant and their neighbors, coworkers, friends, and associates.
• Complete record searches at law enforcement agencies, courthouses, and mental health, financial, and educational institutions.
• Compile information in a clear, concise report on a standardized reporting format.
• Meet quality, timeliness, and production metrics
• Interact with team leader and case review officers to ensure timeliness and thoroughness of investigations.
• Assist in obtaining field work in a rapid, time-sensitive work environment.
• Ensure leads are completed in a timely manner and in accordance with investigative standards.
• May be asked to assist with temporary details (TDYs) to high-need areas, dependent upon workload demands.
•    Perform additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives. 

• Must be a citizen of the United States.
• At least 18 years of age.
• Ability to acquire and maintain the required level of U. S. Government security clearance.
• Ability to acquire and maintain any other specific special clearances/access requirements and successfully pass an adjudicated SSBI clearance.
• Reliable personal vehicle, valid driver's license and satisfactory driving record.

• Prior background investigations, law enforcement, or personnel security a relative bachelor’s degree may be substituted for experience
• Familiarity with metrics tools, processes, and delivery assurance
• Strong interpersonal, writing and communications skills
• Must be able to successfully complete and pass all required training
• Ability to cover a local territory of approximately a 50-mile radius from home residence
• Must have the ability to travel 100% of the time with coverage area that consists of assigned geography.  Will require vehicle travel and may require air, train or other commercial travel methods.

• Ability to work remotely without daily supervision
• Intermediate typing and computer skills
• Excellent time management and organizational skills to balance and prioritize work
• Ability to establish and build rapport with new people
• Excellent written and verbal communication skills
• Interpersonal skills to interact with sources, customers and team members
• Analytical and problem solving skills
• Personal computer and business solutions software skills
• Ability to identify, understand and apply federal, state and local changes to and/or new regulations/laws pertaining to personnel investigations
• Ability to work in a team environment
• Ability to multi-task
• Ability to synthesize information, identify key findings and determine conclusions

• Maintaining composure in dealing with executives, sources, subjects and staff, in group and one-on-one settings and in situations requiring high performance and results.
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
• Handling and being exposed to sensitive and confidential information.
• Required ability to handle multiple tasks concurrently.
• Regular use of vehicle required in the performance of duties.
• Regular talking and hearing.
• Close vision, distance vision, and ability to adjust focus.
• Frequent local travel to interview sites.

• The functions listed describe the business purpose of this job.  Specific duties or tasks may vary and be documented separately.  The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance.  Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.  Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.  In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
• Conduct  interviews and background checks that help to ensure the safety and security of the nation.
• Obtain and report factual information for background investigations that determine employment suitability and security clearance eligibility.
• Conduct face-to-face interviews with the applicant and their neighbors, coworkers, friends, and associates.
• Complete record searches at law enforcement agencies, courthouses, and mental health, financial, and educational institutions.
• Compile information in a clear, concise report on a standardized reporting format.
• Meet quality, timeliness, and production metrics
• Interact with team leader and case review officers to ensure timeliness and thoroughness of investigations.
• Assist in obtaining field work in a rapid, time-sensitive work environment.
• Ensure leads are completed in a timely manner and in accordance with investigative standards.
• May be asked to assist with temporary details (TDYs) to high-need areas, dependent upon workload demands.
•    Perform additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives. 

• Must be a citizen of the United States.
• At least 18 years of age.
• Ability to acquire and maintain the required level of U. S. Government security clearance.
• Ability to acquire and maintain any other specific special clearances/access requirements and successfully pass an adjudicated SSBI clearance.
• Reliable personal vehicle, valid driver's license and satisfactory driving record.

• Prior background investigations, law enforcement, or personnel security a relative bachelor’s degree may be substituted for experience
• Familiarity with metrics tools, processes, and delivery assurance
• Strong interpersonal, writing and communications skills
• Must be able to successfully complete and pass all required training
• Ability to cover a local territory of approximately a 50-mile radius from home residence
• Must have the ability to travel 100% of the time with coverage area that consists of assigned geography.  Will require vehicle travel and may require air, train or other commercial travel methods.

• Ability to work remotely without daily supervision
• Intermediate typing and computer skills
• Excellent time management and organizational skills to balance and prioritize work
• Ability to establish and build rapport with new people
• Excellent written and verbal communication skills
• Interpersonal skills to interact with sources, customers and team members
• Analytical and problem solving skills
• Personal computer and business solutions software skills
• Ability to identify, understand and apply federal, state and local changes to and/or new regulations/laws pertaining to personnel investigations
• Ability to work in a team environment
• Ability to multi-task
• Ability to synthesize information, identify key findings and determine conclusions

• Maintaining composure in dealing with executives, sources, subjects and staff, in group and one-on-one settings and in situations requiring high performance and results.
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
• Handling and being exposed to sensitive and confidential information.
• Required ability to handle multiple tasks concurrently.
• Regular use of vehicle required in the performance of duties.
• Regular talking and hearing.
• Close vision, distance vision, and ability to adjust focus.
• Frequent local travel to interview sites.

• The functions listed describe the business purpose of this job.  Specific duties or tasks may vary and be documented separately.  The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance.  Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.  Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.  In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
• Conduct  interviews and background checks that help to ensure the safety and security of the nation.
• Obtain and report factual information for background investigations that determine employment suitability and security clearance eligibility.
• Conduct face-to-face interviews with the applicant and their neighbors, coworkers, friends, and associates.
• Complete record searches at law enforcement agencies, courthouses, and mental health, financial, and educational institutions.
• Compile information in a clear, concise report on a standardized reporting format.
• Meet quality, timeliness, and production metrics
• Interact with team leader and case review officers to ensure timeliness and thoroughness of investigations.
• Assist in obtaining field work in a rapid, time-sensitive work environment.
• Ensure leads are completed in a timely manner and in accordance with investigative standards.
• May be asked to assist with temporary details (TDYs) to high-need areas, dependent upon workload demands.
•    Perform additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives. 

• Must be a citizen of the United States.
• At least 18 years of age.
• Ability to acquire and maintain the required level of U. S. Government security clearance.
• Ability to acquire and maintain any other specific special clearances/access requirements and successfully pass an adjudicated SSBI clearance.
• Reliable personal vehicle, valid driver's license and satisfactory driving record.

• Prior background investigations, law enforcement, or personnel security a relative bachelor’s degree may be substituted for experience
• Familiarity with metrics tools, processes, and delivery assurance
• Strong interpersonal, writing and communications skills
• Must be able to successfully complete and pass all required training
• Ability to cover a local territory of approximately a 50-mile radius from home residence
• Must have the ability to travel 100% of the time with coverage area that consists of assigned geography.  Will require vehicle travel and may require air, train or other commercial travel methods.

• Ability to work remotely without daily supervision
• Intermediate typing and computer skills
• Excellent time management and organizational skills to balance and prioritize work
• Ability to establish and build rapport with new people
• Excellent written and verbal communication skills
• Interpersonal skills to interact with sources, customers and team members
• Analytical and problem solving skills
• Personal computer and business solutions software skills
• Ability to identify, understand and apply federal, state and local changes to and/or new regulations/laws pertaining to personnel investigations
• Ability to work in a team environment
• Ability to multi-task
• Ability to synthesize information, identify key findings and determine conclusions

• Maintaining composure in dealing with executives, sources, subjects and staff, in group and one-on-one settings and in situations requiring high performance and results.
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
• Handling and being exposed to sensitive and confidential information.
• Required ability to handle multiple tasks concurrently.
• Regular use of vehicle required in the performance of duties.
• Regular talking and hearing.
• Close vision, distance vision, and ability to adjust focus.
• Frequent local travel to interview sites.

• The functions listed describe the business purpose of this job.  Specific duties or tasks may vary and be documented separately.  The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance.  Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.  Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.  In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
• Conduct  interviews and background checks that help to ensure the safety and security of the nation.
• Obtain and report factual information for background investigations that determine employment suitability and security clearance eligibility.
• Conduct face-to-face interviews with the applicant and their neighbors, coworkers, friends, and associates.
• Complete record searches at law enforcement agencies, courthouses, and mental health, financial, and educational institutions.
• Compile information in a clear, concise report on a standardized reporting format.
• Meet quality, timeliness, and production metrics
• Interact with team leader and case review officers to ensure timeliness and thoroughness of investigations.
• Assist in obtaining field work in a rapid, time-sensitive work environment.
• Ensure leads are completed in a timely manner and in accordance with investigative standards.
• May be asked to assist with temporary details (TDYs) to high-need areas, dependent upon workload demands.
•    Perform additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives. 

• Must be a citizen of the United States.
• At least 18 years of age.
• Ability to acquire and maintain the required level of U. S. Government security clearance.
• Ability to acquire and maintain any other specific special clearances/access requirements and successfully pass an adjudicated SSBI clearance.
• Reliable personal vehicle, valid driver's license and satisfactory driving record.

• Prior background investigations, law enforcement, or personnel security a relative bachelor’s degree may be substituted for experience
• Familiarity with metrics tools, processes, and delivery assurance
• Strong interpersonal, writing and communications skills
• Must be able to successfully complete and pass all required training
• Ability to cover a local territory of approximately a 50-mile radius from home residence
• Must have the ability to travel 100% of the time with coverage area that consists of assigned geography.  Will require vehicle travel and may require air, train or other commercial travel methods.

• Ability to work remotely without daily supervision
• Intermediate typing and computer skills
• Excellent time management and organizational skills to balance and prioritize work
• Ability to establish and build rapport with new people
• Excellent written and verbal communication skills
• Interpersonal skills to interact with sources, customers and team members
• Analytical and problem solving skills
• Personal computer and business solutions software skills
• Ability to identify, understand and apply federal, state and local changes to and/or new regulations/laws pertaining to personnel investigations
• Ability to work in a team environment
• Ability to multi-task
• Ability to synthesize information, identify key findings and determine conclusions

• Maintaining composure in dealing with executives, sources, subjects and staff, in group and one-on-one settings and in situations requiring high performance and results.
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
• Handling and being exposed to sensitive and confidential information.
• Required ability to handle multiple tasks concurrently.
• Regular use of vehicle required in the performance of duties.
• Regular talking and hearing.
• Close vision, distance vision, and ability to adjust focus.
• Frequent local travel to interview sites.

• The functions listed describe the business purpose of this job.  Specific duties or tasks may vary and be documented separately.  The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance.  Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.  Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.  In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
• Conduct  interviews and background checks that help to ensure the safety and security of the nation.
• Obtain and report factual information for background investigations that determine employment suitability and security clearance eligibility.
• Conduct face-to-face interviews with the applicant and their neighbors, coworkers, friends, and associates.
• Complete record searches at law enforcement agencies, courthouses, and mental health, financial, and educational institutions.
• Compile information in a clear, concise report on a standardized reporting format.
• Meet quality, timeliness, and production metrics
• Interact with team leader and case review officers to ensure timeliness and thoroughness of investigations.
• Assist in obtaining field work in a rapid, time-sensitive work environment.
• Ensure leads are completed in a timely manner and in accordance with investigative standards.
• May be asked to assist with temporary details (TDYs) to high-need areas, dependent upon workload demands.
•    Perform additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives. 

• Must be a citizen of the United States.
• At least 18 years of age.
• Ability to acquire and maintain the required level of U. S. Government security clearance.
• Ability to acquire and maintain any other specific special clearances/access requirements and successfully pass an adjudicated SSBI clearance.
• Reliable personal vehicle, valid driver's license and satisfactory driving record.

• Prior background investigations, law enforcement, or personnel security a relative bachelor’s degree may be substituted for experience
• Familiarity with metrics tools, processes, and delivery assurance
• Strong interpersonal, writing and communications skills
• Must be able to successfully complete and pass all required training
• Ability to cover a local territory of approximately a 50-mile radius from home residence
• Must have the ability to travel 100% of the time with coverage area that consists of assigned geography.  Will require vehicle travel and may require air, train or other commercial travel methods.

• Ability to work remotely without daily supervision
• Intermediate typing and computer skills
• Excellent time management and organizational skills to balance and prioritize work
• Ability to establish and build rapport with new people
• Excellent written and verbal communication skills
• Interpersonal skills to interact with sources, customers and team members
• Analytical and problem solving skills
• Personal computer and business solutions software skills
• Ability to identify, understand and apply federal, state and local changes to and/or new regulations/laws pertaining to personnel investigations
• Ability to work in a team environment
• Ability to multi-task
• Ability to synthesize information, identify key findings and determine conclusions

• Maintaining composure in dealing with executives, sources, subjects and staff, in group and one-on-one settings and in situations requiring high performance and results.
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
• Handling and being exposed to sensitive and confidential information.
• Required ability to handle multiple tasks concurrently.
• Regular use of vehicle required in the performance of duties.
• Regular talking and hearing.
• Close vision, distance vision, and ability to adjust focus.
• Frequent local travel to interview sites.

• The functions listed describe the business purpose of this job.  Specific duties or tasks may vary and be documented separately.  The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance.  Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.  Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.  In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
• Conduct  interviews and background checks that help to ensure the safety and security of the nation.
• Obtain and report factual information for background investigations that determine employment suitability and security clearance eligibility.
• Conduct face-to-face interviews with the applicant and their neighbors, coworkers, friends, and associates.
• Complete record searches at law enforcement agencies, courthouses, and mental health, financial, and educational institutions.
• Compile information in a clear, concise report on a standardized reporting format.
• Meet quality, timeliness, and production metrics
• Interact with team leader and case review officers to ensure timeliness and thoroughness of investigations.
• Assist in obtaining field work in a rapid, time-sensitive work environment.
• Ensure leads are completed in a timely manner and in accordance with investigative standards.
• May be asked to assist with temporary details (TDYs) to high-need areas, dependent upon workload demands.
•    Perform additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives. 

• Must be a citizen of the United States.
• At least 18 years of age.
• Ability to acquire and maintain the required level of U. S. Government security clearance.
• Ability to acquire and maintain any other specific special clearances/access requirements and successfully pass an adjudicated SSBI clearance.
• Reliable personal vehicle, valid driver's license and satisfactory driving record.

• Prior background investigations, law enforcement, or personnel security a relative bachelor’s degree may be substituted for experience
• Familiarity with metrics tools, processes, and delivery assurance
• Strong interpersonal, writing and communications skills
• Must be able to successfully complete and pass all required training
• Ability to cover a local territory of approximately a 50-mile radius from home residence
• Must have the ability to travel 100% of the time with coverage area that consists of assigned geography.  Will require vehicle travel and may require air, train or other commercial travel methods.

• Ability to work remotely without daily supervision
• Intermediate typing and computer skills
• Excellent time management and organizational skills to balance and prioritize work
• Ability to establish and build rapport with new people
• Excellent written and verbal communication skills
• Interpersonal skills to interact with sources, customers and team members
• Analytical and problem solving skills
• Personal computer and business solutions software skills
• Ability to identify, understand and apply federal, state and local changes to and/or new regulations/laws pertaining to personnel investigations
• Ability to work in a team environment
• Ability to multi-task
• Ability to synthesize information, identify key findings and determine conclusions

• Maintaining composure in dealing with executives, sources, subjects and staff, in group and one-on-one settings and in situations requiring high performance and results.
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
• Handling and being exposed to sensitive and confidential information.
• Required ability to handle multiple tasks concurrently.
• Regular use of vehicle required in the performance of duties.
• Regular talking and hearing.
• Close vision, distance vision, and ability to adjust focus.
• Frequent local travel to interview sites.

• The functions listed describe the business purpose of this job.  Specific duties or tasks may vary and be documented separately.  The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance.  Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.  Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.  In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
• Conduct  interviews and background checks that help to ensure the safety and security of the nation.
• Obtain and report factual information for background investigations that determine employment suitability and security clearance eligibility.
• Conduct face-to-face interviews with the applicant and their neighbors, coworkers, friends, and associates.
• Complete record searches at law enforcement agencies, courthouses, and mental health, financial, and educational institutions.
• Compile information in a clear, concise report on a standardized reporting format.
• Meet quality, timeliness, and production metrics
• Interact with team leader and case review officers to ensure timeliness and thoroughness of investigations.
• Assist in obtaining field work in a rapid, time-sensitive work environment.
• Ensure leads are completed in a timely manner and in accordance with investigative standards.
• May be asked to assist with temporary details (TDYs) to high-need areas, dependent upon workload demands.
•    Perform additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives. 

• Must be a citizen of the United States.
• At least 18 years of age.
• Ability to acquire and maintain the required level of U. S. Government security clearance.
• Ability to acquire and maintain any other specific special clearances/access requirements and successfully pass an adjudicated SSBI clearance.
• Reliable personal vehicle, valid driver's license and satisfactory driving record.

• Prior background investigations, law enforcement, or personnel security a relative bachelor’s degree may be substituted for experience
• Familiarity with metrics tools, processes, and delivery assurance
• Strong interpersonal, writing and communications skills
• Must be able to successfully complete and pass all required training
• Ability to cover a local territory of approximately a 50-mile radius from home residence
• Must have the ability to travel 100% of the time with coverage area that consists of assigned geography.  Will require vehicle travel and may require air, train or other commercial travel methods.

• Ability to work remotely without daily supervision
• Intermediate typing and computer skills
• Excellent time management and organizational skills to balance and prioritize work
• Ability to establish and build rapport with new people
• Excellent written and verbal communication skills
• Interpersonal skills to interact with sources, customers and team members
• Analytical and problem solving skills
• Personal computer and business solutions software skills
• Ability to identify, understand and apply federal, state and local changes to and/or new regulations/laws pertaining to personnel investigations
• Ability to work in a team environment
• Ability to multi-task
• Ability to synthesize information, identify key findings and determine conclusions

• Maintaining composure in dealing with executives, sources, subjects and staff, in group and one-on-one settings and in situations requiring high performance and results.
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
• Handling and being exposed to sensitive and confidential information.
• Required ability to handle multiple tasks concurrently.
• Regular use of vehicle required in the performance of duties.
• Regular talking and hearing.
• Close vision, distance vision, and ability to adjust focus.
• Frequent local travel to interview sites.

• The functions listed describe the business purpose of this job.  Specific duties or tasks may vary and be documented separately.  The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance.  Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.  Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.  In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
• Conduct  interviews and background checks that help to ensure the safety and security of the nation.
• Obtain and report factual information for background investigations that determine employment suitability and security clearance eligibility.
• Conduct face-to-face interviews with the applicant and their neighbors, coworkers, friends, and associates.
• Complete record searches at law enforcement agencies, courthouses, and mental health, financial, and educational institutions.
• Compile information in a clear, concise report on a standardized reporting format.
• Meet quality, timeliness, and production metrics
• Interact with team leader and case review officers to ensure timeliness and thoroughness of investigations.
• Assist in obtaining field work in a rapid, time-sensitive work environment.
• Ensure leads are completed in a timely manner and in accordance with investigative standards.
• May be asked to assist with temporary details (TDYs) to high-need areas, dependent upon workload demands.
•    Perform additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives. 

• Must be a citizen of the United States.
• At least 18 years of age.
• Ability to acquire and maintain the required level of U. S. Government security clearance.
• Ability to acquire and maintain any other specific special clearances/access requirements and successfully pass an adjudicated SSBI clearance.
• Reliable personal vehicle, valid driver's license and satisfactory driving record.

• Prior background investigations, law enforcement, or personnel security a relative bachelor’s degree may be substituted for experience
• Familiarity with metrics tools, processes, and delivery assurance
• Strong interpersonal, writing and communications skills
• Must be able to successfully complete and pass all required training
• Ability to cover a local territory of approximately a 50-mile radius from home residence
• Must have the ability to travel 100% of the time with coverage area that consists of assigned geography.  Will require vehicle travel and may require air, train or other commercial travel methods.

• Ability to work remotely without daily supervision
• Intermediate typing and computer skills
• Excellent time management and organizational skills to balance and prioritize work
• Ability to establish and build rapport with new people
• Excellent written and verbal communication skills
• Interpersonal skills to interact with sources, customers and team members
• Analytical and problem solving skills
• Personal computer and business solutions software skills
• Ability to identify, understand and apply federal, state and local changes to and/or new regulations/laws pertaining to personnel investigations
• Ability to work in a team environment
• Ability to multi-task
• Ability to synthesize information, identify key findings and determine conclusions

• Maintaining composure in dealing with executives, sources, subjects and staff, in group and one-on-one settings and in situations requiring high performance and results.
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
• Handling and being exposed to sensitive and confidential information.
• Required ability to handle multiple tasks concurrently.
• Regular use of vehicle required in the performance of duties.
• Regular talking and hearing.
• Close vision, distance vision, and ability to adjust focus.
• Frequent local travel to interview sites.