It Manager Job Description Sample
Division: BENTELER Automotive
Functional Area: IT Project Management
Career Level: Professional
Contract Type: Permanent/Full-time
Weekly Working Hours: 40.00
Required Languages: English (US)
Requisition ID: 303
Benefits: United States : 401(k) Match || United States : Dental || United States : Development || United States : Educational Assistance || United States : Flexible Work Schedules || United States : Health Savings Accounts || United States : Holidays || United States : Life & Disability || United States : Medical || United States : Training || United States : Vacation || United States : Vision || United States : Wealth Management Support
At BENTELER, we make it possible. From promoting individual talents to international career prospects, or from generous opportunities for designing your career to personal development opportunities—at BENTELER, we always have answers to your questions about the future, based entirely on your personal needs. Diverse options that makes sure you can be anything and everything. Or, as we like to put it: BENTELER makes it happen!
Plan, direct, and coordinate information technology processes and applications for automotive component manufacturing and Just in Sequence (JIS) automotive supplier facilities.
Manage and oversee the following business application technologies: SAP, MES, SCADA systems, supplier portals, AS400, and Unix-Interfaces to third-parties.
Direct daily operations of IT department and subordinate employees to analyze workflow, establish priorities, develop standards and set deadlines.
Design and optimize business processes for information technology applications.
Manage IT projects to plan and coordinate project activity utilizing SCRUM.
Provide budget oversight, assign work to IT department staff, and ensure projects are completed.
Oversee development of software to track processes for production of automotive components by analyzing business processes in the SD, MM, PM, QM modules of SAP.
Provide direct support of the FI and CO SAP modules to business end-users.
Coordinate the implementation and monitor EDI solutions for customers and suppliers based on VDA, EDIFACT and X12 standards.
Implement bar code labels to track production utilizing Zebra Applications and ZPL II.
Support the development of SAP Enterprise Buyer Portal (SAP EBP).
Develop and implement high-availability production line control system AS400 and MES systems utilizing RPGLE, DB2, and MS SQL.
Background and Experience
Must have a Master's degree in Business Administration, Information Technology, or foreign equivalent and at least 1 year of experience as an IT Manager or substantially similar position performing all of the above duties at an automotive company with global sales in excess of $5 billion.
BENTELER Human Resources
Your new employer
The BENTELER Group always has the answer. That's because in each of our divisions and at every one of our sites, you can benefit from the size and diversity of an international corporation with around 30,000 colleagues in 40 countries.
The same is true in our BENTELER Automotive division. This is where intelligent solutions for the automotive world are born—and where we, as a partner, provide answers on central topics like safety, the environment, and efficiency to nearly every major automotive manufacturer. Whether it's the body, the chassis, or the engine, we're constantly setting new standards with the products, materials, and technologies we develop and produce. Inventiveness that makes sure you can be and become anything. Or, as we like to put it: BENTELER makes it happen!
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"I am happy to assist you and accompany you as you get started at BENTELER."
BENTELER Human Resources
Nearest Major Market: Detroit
Insource provides expertise to our clients in the areas of HR, Finance and IT. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations. We work closely with our clients' staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses. We love solving problems and identifying opportunities for efficiency improvements for our clients. In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.
We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:
Understanding our clients' culture and vision make us a better partner
Our cross-content perspective adds unique value for our clients
HR, Finance and IT start with people
There is always more than one way to solve a problem
In doing the right things for the right reason
Being easy to work with is core to who we are
Communication needs to be direct and candid
Happy staff leads to happy clients
What You'll Do:
Responsible for the comprehensive management of assigned client relationships and related IT infrastructures and environments to ensure optimal performance and meet existing and future needs. Manage consulting engagement to achieve both client satisfaction and profitability goals. Key areas include: Technical--technology strategy, budgeting, purchasing, documentation ownership, warranties, project management, it asset disposals, help ticket management, hands-on & webinars/virtual training, google administration. Client relations'technology planning, budgeting and implementation, consistent check-ins and related communications, attend related meetings, user satisfaction surveys, coordinate incorporation of additional services as contracted and attending important client events.
The IT Client Manager will be responsible for the overall management of client relationships and their IT infrastructure.
Develop a partnership with key stakeholders at client organizations ranging from CEO's to end users
Develop 1, 3, and 5 year technology plans for small to medium sized businesses
Manage the IT operations at various clients
Aid in the design of technology solutions, taking into account budget, risk and other organizational environmental factors
Present technical information to non-technical audiences
Mange consulting engagements to achieve both client satisfaction and profitability goals
Local travel is required between client sites in the Greater Boston area
What We're Looking For:
Excellent working knowledge of IP and internet/email topology and networked systems
Excellent working knowledge of all Windows Operating systems, Microsoft Applications,
Excellent, proven organizational and project management skills
Excellent customer relationship and communication skills
Ability to quickly assess situations, troubleshoot problems, make decisions , and follow through to resolution
High degree of self-motivation and organization, able to work independently with minimal supervision.
Enthusiastic, outgoing, adaptable, unflappable under pressure and comfortable working in a variety of client environments.
Undergraduate education and 3 or more years of relevant experience
3 or more years of IT experience.
Working knowledge of networked systems, Windows & Apple OS, Microsoft Applications, Server Virtualization and Cloud based file and email systems
Experience working on IT Project and/or Operations teams
Excellent time management and ability to prioritize tasks efficiently
Excellent communication skills, both written and verbal
Enthusiastic, adaptable and calm under pressure
Challenging, exciting consulting work without the overnight or long distance travel
Health, Dental, Life, Short Term and Long Term Disability insurance
Generous paid time off
401K with company matching
Find Us On:
Facebook - https://www.facebook.com/insourceservices
LinkedIn - https://www.linkedin.com/company/insource-services-inc
Twitter - https://twitter.com/InsourceSvcs
Please visit http://insourceservices.applicantpro.com to apply.
At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.
We are looking for an experienced and collaborative IT Manager to join us in our White Plains, New York Headquarters. This role will be the primary US based IT technical lead who in partnership with our Germany HQ IT team will manage our network infrastructures, software and systems. We are looking for someone that can learn, adapt, and roll with a fast-paced, ever-changing environment.
The IT manager will plan, coordinate, direct and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department. The IT manager will work closely with decision makers in other departments to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization. The IT manager will also define and implement IT policies, procedures and best practices.
The manager will be responsible for the IT support team which consist of two staff members. In addition to managing the network, this team also provides the full Mast-Jägermeister US team with nationwide technical support.
Principal Duties and Responsibilities:
- Manage the IT support team which consist of two staff members
- Negotiate and administer vendor, outsourcer and consultant contracts and service agreements
- Manage the deployment, monitoring, maintenance, development, upgrade and support of all IT systems, such as servers, PCs, operating systems, hardware, software, equipment
- Maintain current and accurate inventory of technology hardware, software, and resources
- Establish, document and implement technology processes, approvals, and procedures
- Evaluate, procure and implement new technologies
- Review user technology and application needs and requirements and implement solutions to improve user satisfaction
- Review and implement all IT security policies and standards
- Build and enhance strong partner relationship with the Mast-Jägermeister German HQ team
- Manage the company VoIP system and video conferencing technology
- Direct and manage the delivery of application, systems, and security training
- Lead purchasing / licensing of hardware and software and ensure licensing compliance
- Develop and maintain IT budgets
- 3 to 5 years of experience in the development and administration of Microsoft infrastructures (especially Active Directory)
- Strong knowledge of Microsoft Windows Server 2008/2012 R2 platform
- Extended knowledge of the Microsoft License model
- Extended knowledge of IP-based network structures (ideally using Check Point Firewall and Symantec Blue Coat proxy systems)
- Preferred experience with in Exchange Server 2013/2016
- Preferred experience with virtualization solutions, preferably VMware
- Customer service oriented
- The ability to demonstrate flexibility and adaptability
- Management experience of a small IT team
- Highly competitive compensation packages
- Comprehensive medical, dental, and vision insurance
- Matching 401(k) plan
- Yearly wellness stipend (gym membership or fitness classes)
- Generous holiday and vacation policy
IT Manager for Intelligrated Headquarters, LLC in Mason, OH
Responsible for the daily supervision of a team of Application Delivery associates that analyze, design, build, test, implement and maintain applications systems within the Intelligrated pricing system (IPS) and Oracle Configurator module.
As part of the Software Development Life Cycle (SDLC), provide technical guidance to the team of associates that conduct user needs analysis and plan, design, implement and maintain applications systems solutions.
Ensure the systems and software are secure and operational for all users.
Responsible for performance management of assigned team members, including hiring, mentoring, and coaching.
Utilize knowledge of any PLM/CPQ software platform Oracle Configurator and CPQ Tools including Oracle CPQ, Apttus and Java, Oracle ADF, HTML and object oriented concepts and tools, such as Salesforce's Force.com/Oracle's e-Business Suite to develop a compelling and aligned Information Technology strategy that will enable business growth and profitability.
Location: Mason, OH
Employee Referral Fee: $1500
If offered employment must have legal right to work in U.S. EOE.
Contact: HR Services, Intelligrated Headquarters, LLC/Honeywell International Inc., 115 Tabor Road, Morris Plains, NJ 07950
Please reference BS/RR # 181738
YOU MUST HAVE:
Master's degree or foreign equivalent in Computer Science, Information Technology, or a related field and three (3) years of experience with software development in the Configure Price Quote (CPQ) area. Alternatively, will accept a Bachelor's degree in listed fields and five (5) years of specified experience. Full term of required experience must include: experience in a progressive leadership and/or supervising role; Oracle Configurator; CPQ Tools including Oracle CPQ, Apttus and Java, and HTML; object oriented tools such as
Salesforce and eBusiness Suite. Approximately 5% domestic/ international travel required.
- Job ID: req181738
- Category: Technology R&D
- Location: 7901 Innovation Way, Mason, OH 45040 USA
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
who our client is and what they need…
Our client is going through an exciting and significant IT transformation! They are a publicly traded, hi-tech global leader in their industry keeping the world connected by providing technology for smartphones, tablets, smart cars, wearable devices, laptops and other edge connectivity and computing applications.
They need a strategic IT leader to oversee the Infrastructure operations to ensure a reliable and secure computing environment supporting their global organization. With your deep skills in IT infrastructure, you will oversee vendor relationships, collaborate with senior leaders and partner with the business.
what you will do…
- Negotiate contracts and manage vendor relationships.
- Oversee and coordinate multiple work streams to ensure a reliable and secure computing environment.
- Work with the user community and the IT teams to collaborate in the planning to support global infrastructure.
- Recommend and oversee implementation of security improvements.
- Troubleshoot problems in a large enterprise involving complex network applications flows between multiple hosts spanning multiple firewalls, security zones, and different geographic locations.
- Lead projects, present information and maintain good relations with IT clients across the globe.
what you need to have…
- Experience in accountability and ownership of IT Infrastructure
- Infrastructure technology knowledge including firewalls, servers, data center management, storage, end user, networking
- Cloud technologies experience such as AWS and Azure
- Security experience with Intrusion Detection, DMZ, encryption, IPSec, PKI, VPNs, Site to Site VPN tunnels, SSL, proxy services, Malware, and Email security including DLP, security certifications are a plus
- Bachelor's degree in Computer Science/Information Technology and 2 to 6 years of related work experience, preferably in Infrastructure Design and Engineering, or an equivalent combination of education and experience
ZooTampa is looking to hire a full time IT Manager to join our team! You will be responsible for all planning, organizing, and execution of all activities related to information technology and aligning the IT program with the Zoo's strategic direction.
Who We Are
ZooTampa at Lowry Park is one of the most popular zoos in the southeastern U.S., with over 1 million visitors annually. We have grown to what now encompasses 56 acres of naturalistic animal exhibits in a lush, tropical garden setting. The Zoo, accredited by Association of Zoos and Aquariums (AZA), offers popular educational programming, fun recreational amenities, up-close animal encounters and engaging seasonal events for which it has won awards as one of the country's most family-friendly zoos.
Our mission is to rescue, rehabilitate and care for animals; create exceptional personalized experiences that connect people with wildlife and each other in fun, immersive ways.
Our vision is that everyone we touch is motivated to join us in taking action to protect and preserve wildlife.
Join us and become a part of creating unforgettable natural connections!
Your day to day
Implement and execute new/upgraded information systems
Oversee management and installation of MS SQL Server
Analyze complex business needs and recommend solutions
Develop and maintain Zoo's Disaster Recovery Plan and PCI compliance plan
Evaluate procedures and equipment for maximum efficiency and cost containment
Ensure quality guest service and identify improvements to enhance safety and visitor experience
Responsible for general HR needs of the department (hiring, training, job performance, safety, evaluation, motivation, development, performance, discipline, termination)
Identify integrated approach to encompass management of all technology systems
Ensure users are provided professional, courteous, and timely support and service
Maintain back-ups and maintenance plans, monitor systems and verify its integrity, test disaster recovery procedures, perform security monitoring to identify any possible issues
Review system policies and procedures regularly to ensure all manuals, procedures, and training materials reflect latest and best practices
Ensure proper management of software and hardware programs to avoid potential security breaches
Conducts system audits. Tracks, verifies, and reports other data as assigned.
Ensures company and regulatory compliance
Conducts all activities in alignment with AZA standards and guidelines, all relevant laws and regulations, safety standards, and standards that ensure animal welfare.
What are we looking for?
Experience managing, monitoring, and designing a computer network and various types of data systems
Experience in compliance, record keeping, project management, or related field
Bachelor's Degree in Information Technology, Business Administration, Computer Science, or related field preferred
Eight years of computer system control and maintenance, or related experience; or equivalent combination of education and experience
Three to five years of progressive IT management experience
Knowledge of system software and hardware safeguards, Galaxy, Raiser's Edge, and Crystal Reports preferred
Some specialized training in hospitality industry is preferred
Must be able to maintain absolute discretion regarding information and knowledge
Ability to respond effectively to the most sensitive inquiries or complaints
Ability to communicate ideas and contribute effectively
Ability to think ahead, plan, identify, and correct operational problems quickly
Must possess excellent verbal and written communication skills
Must be flexible and have the ability to multi-task in a fast paced environment while maintaining a positive attitude
Ability to work in extreme weather conditions typical to Florida (i.e., heat, rain, or cold)
Must be willing and able to work varied and long shifts including holidays, weekends, and special events
Our Perks at ZooTampa
Medical, Dental, Vision, Pet, Life Insurance, 403(b) Pension Plan
Vacation and sick time
Employee Assistance Program
Free admission to the Zoo, MOSI, and the Florida Aquarium
Free or discounted admission to many attractions in Florida
And so much more!
Equal Opportunity Employer & Drug-Free Workplace
Opening soon in 2019, Live! By Loews-Arlington, TX, will treat guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers' ballpark and Dallas Cowboys' Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District.
This incumbent is the senior information technology manager on property who is responsible for all local IT decisions. The position is responsible for the overall operation of the Information Technology and Telecommunications systems infrastructure at the Hotel, including maintaining, monitoring and troubleshooting all systems and the technical infrastructure (Hotel & Guest Networks). Duties include the implementation and support of all IT systems, ensuring that all applications, security policies, routers, switches and servers are functioning properly and are up-to-date. Responsible for providing service to all hotel guests by meeting or exceeding Loews Hotels Standards; training all management and staff with computer and internet access; enforcing the Electronic Media policy.
The IT Manager helps in planning and supporting the Hotel's information processing needs, and evaluates, develops, coordinates, and implements all new technology systems.
Coordinates and oversees all technology upgrades and installations. Responsible for being a part of the decision making regarding the selection and timing of upgrades.
Maintains all hardware and monitor usage and backups. Rebuild systems as needed.
Lead all local teams and is the senior person on property for all IT and telecom related issues.
Coordinates all service contracts and calls to outside vendors.
Recommends hardware, PC and peripheral purchases by Hotel (approximately $50,000 annually). Places all orders, receives all products and coordinates installation of product.
Responsible for the hiring and management of Technology Assistant.
Manages guest PMS system and guest internet systems.
Maintains procedures designed to ensure that data back-up and emergency recovery operations are in place to protect data from loss or damage in the event of a system failure or an emergency situation.
Maintains relationships and contacts with vendors. Keep Service Level Agreement list up to date.
Keeps current on changes, up-dates and enhancements. Evaluates and defines Hotel and user requirements. Maintains up to date user list and ensures new user request forms are filled out correctly.
Ensures compliance with all Loews Corporate and legal requirements relating to software licensing agreements.
Assists with prioritizing user department workflow, recommending procedural changes where indicated.
Maintains training programs to increase user knowledge of systems, use of systems and to ensure a high degree of computer proficiency among end users.
Administers and enforces all Loews Hotel policies as they relate to the IT department.
Attends hotel operations meetings, pre-con meetings, and other hotel meetings as necessary.
Any other projects or responsibilities as assigned by hotel management.
Effective management leadership, organizational and communication skills.
Able to be on-call 24 hours a day and must be able to connect to hotel system from home to troubleshoot system as needed.
Able to work flexible schedule to include weekends and holidays.
Other duties as assigned
Overall knowledge of software and hardware to include: Servers, Routers, Switches, PBX, PC's and all peripheral devices across a multitude of Operating Systems.
Management and Operation of; PMS, POS, PBX/Voice mail/Call accounting, Human Resource information, Payroll, Accounting, Purchasing and Inventory control, Energy Management, Catering & Sales, HSIA, Ticketing and Admission, Office Administration, and Network operating systems.
Knowledge of network architecture and system design.
System Administrator experience in a large, fast paced Hotel/Hospitality environment.
Certification or equivalent experience as one or more of the following: Certified Network Engineer, Microsoft Certified Network Engineer, Certified Hospitality Technology Professional.
Come join us and grow your career with CTG! CTG has worked with this International, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity!
Project Duration: Consulting Position, 6 Months
Project Location: Menomonee Falls, WI 53051
Job Title: IT Manager
Work Hours: M-F
We are searching for an IT Manager to help our client, a local University, to assess where they are at today and help with a roadmap for the current team and potential new IT manager. They have a staff of 16 employees in technology to assist. The IT manager is responsible for Security, Infrastructure, Help Desk, and Campus Admin. You will also be working with Assess and Manage: Security, Network and Help Desk
Education and Experience:
8 Years of experience with above mentioned tasks
Experience leading a team
Good knowledge with Infrastructure and Security
No third party resumes will be accepted
Background Check and Drug Test are required
All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)
CTG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
Candidates must currently reside in USA or Canada
CTG is an Equal Employment Opportunity employer
CTG is an E-Verify Company
To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume to firstname.lastname@example.org along with the job title.
CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.
CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
We are seeking an experienced Information Technology Manager to join our team! This person will be responsible for identifying Information Technology needs and design specifications, ensuring optimal hardware and software systems are in place, and that our core data system is maximized.
Essential Functions Include:
Responsible for developing network, server, application, and core system maintenance and growth plans, creating annual and project budgets, managing the IT staff and keeping the executive team up to date on the latest networking technologies that could help the company to succeed.
Responsible for staying informed on new technology, network security best practices, cybersecurity and financial specific technology (Fintech).
Manages Information Technology staff, provides direction, organization information and feedback, and evaluates employee performance, on a consistent, timely, and regular basis.
Ensures Symitar system is up and running, functioning properly and available for interface access to staff and members at all times, with exception of planned maintenance (to be performed during off peak hours) and unforeseen system problems.
Assists in the long-range planning, development, and application of Information Technology functions.
Evaluates emerging technologies to improve operations and efficiency credit union wide.
Develops and maintains a comprehensive and strategic technology plan.
Performs Risk Assessments and ensures retention and integrity of all IT based records.
Recognizes, diagnoses, and resolves system and software problems as they occur.
Establishes and maintains documentation and operation standards.
Designs and implements systems and procedures for improving efficiency of operations, and effectively schedules and ensures minimal system down time.
Develops, reviews, modifies, and tests the Business Continuity Plan.
Responsible for coordinating audit with third-party auditing firms and regulatory audits with NCUA and replying to audits in a timely manner.
College degree in computer science, business administration, or equivalent experience preferred.
Minimum of four years' experience in core systems management (Symitar preferred).
Strong understanding of LAN, WAN, SAN, and server systems.
Strong understanding of WAN and LAN security (Palo Alto, or similar products).
Working knowledge of NIST cybersecurity guidelines.
Working knowledge of FFIEC guidelines.
Strong understanding of Disaster Recovery implementation, management, and maintenance.
Working knowledge of virtual computing environments (VMWare, Citrix, Microsoft).
Hands-on knowledge of maintaining, administering, and monitoring Microsoft Exchange.
Strong strategic planning and organizational skills.
Demonstrated leadership and management skills.
Well-developed time management skills with the ability to manage multiple priorities.
Excellent verbal and written communication skills.
Must have high level of interpersonal skills to handle sensitive and confidential situations. Position requires demonstrated poise, tact, and diplomacy.
Proficient knowledge of Microsoft Office application (Word, Excel, Outlook, PowerPoint).
Experience in system management and/or application programming.
General knowledge of VoIP and telecommunication systems.
Working knowledge of internal security controls (antivirus, IPS, IDS, etc.)
Strong understanding of SIEM (log correlation and archive)
Experience working with auditing firms and NCUA auditors.
Excellent troubleshooting skills.
Why SkyOne is a great place to work
We're in the business of people helping people. While our work is providing banking services to those responsible for transporting America safely through the skies, our mission is providing them and their family members financial peace of mind.
We understand that it's our employees that make us great, and we treat them as our greatest asset, with a comprehensive and competitive compensation and benefits package that include:
Health, dental, and vision plans to take care of you and your family's healthcare needs.
401(k) plan to help you plan for retirement.
Life insurance to protect your loved ones in case of the unexpected.
An Education Reimbursement Program to help you achieve your personal development goals.
A generous Paid Time Off (PTO) Plan because you deserve a vacation for your hard work!
Paid holidays so you can celebrate our nation's holidays just as our members would.
If you are looking for a place to build a long-term, meaningful career, we're the right place for you. Simply click on the link to apply online.
We are proud to be an Equal Opportunity Employer.
The Information Technology Manager will be responsible for overseeing all internal technical aspects of the MakerBot, as well as hosting operations. This leader will direct employees within various departments to attain the company's strategic goals.
As IT Manager you will:
Direct and prioritize the day to day activities of internal infrastructure/hosting, monitoring. Manage the day to day operation of the help desk. As required, performs hands-on technical system administration.
In conjunction with other MakerBot service owners, define technology solutions required to meet business needs presented by the company and clients.
Develop technology roadmap and oversee project management for IT projects.
Maintain security of all data, implement disaster recovery and backup procedures for all internal computer systems, and test to ensure reliability in case of a system failure or disaster.
Complete periodic assessments of existing internal technology infrastructure and applications for capacity planning, performance improvements, upgrade requirements and hardware/software replacement.
Ensure appropriate use of technologies to support business requirements.
Coordinate and oversee planning, purchasing, implementation, maintenance of internal infrastructure, computer related hardware and all software throughout the organization. Recommend changes as necessary in order to align with business strategy and ensure efficient processes and operations.
Interface, collaborate and align with the broader Global Technology team and the Director of DevOps
Work with Legal and various departments to develop policies and procedures.
You will manage all of our voice systems for office phones, support phone lines and sales phone lines.
As IT Manager you have:
Bachelor's Degree in Computer Science or related field or related experience.
A minimum 5 years' experience within Information Technology in a production environment (we run VMware, and a mixed laptop fleet of Macs and Windows PCs).
Experience with application performance monitoring (Datadog and VictorOps), capacity planning, and incident management strategies.
Empathetic with internal customers and passionate for clearing their roadblocks.
Demonstrated broad knowledge of all aspects of technology operations, including business requirement analysis and design, systems and database development, systems operations and lifecycle management.
Excellent analytical and problem solving skills.
Ability to handle multiple tasks under pressure and within a short time frame. Able to adapt quickly to changing situations or user needs.
High level of organizational skills.
You have the ability to think outside of the box and adapt to various situations.
Excellent verbal and written communication skills with the ability to communicate technical concepts to both a technical and non-technical audience. Ability to interface with all levels of users, management & executive leadership.
Sometimes, it's the little things:
Amazing view from the 21st floor.
Snacks and seltzer. Fruit, yogurt, nuts, granola bars, chips, cereal
A ping-pong and pool table, if you're into that sort of thing. And healthy intra-office competition to go with it.
Weekly on-site, after-work yoga.
Access to 3D printers, of course. But also helpful people who love sharing their knowledge and expertise to help and teach you how to use them.
Monthly birthday celebrations complete with cupcakes, brownies, and some ridiculously delicious pudding cups.
This is an on-site, full-time salaried position located in our Brooklyn office. The compensation package includes health, dental, vision benefits, pre-tax benefits for transit, 401K matching, and three weeks of vacation. This is a great opportunity to make a big impact in a unique industry working with amazing people.
MakerBot, a subsidiary of Stratasys Ltd. (Nasdaq: SSYS), is a global leader in the 3D printing industry. Founded in 2009 in Brooklyn, NY, MakerBot strives to redefine the standards for reliability and ease-of-use. Through this dedication, MakerBot has one of the largest install bases in the industry and also runs Thingiverse, the largest 3D printing community in the world.
MakerBot's connected 3D printing solutions address the wider needs of professionals and educators, evolving their ideas from inspiration to innovation.
MakerBot is an equal opportunity employer. We consider all applicants for all positions without regard to race, creed, color, religion, gender, national origin, age, disability, sexual orientation, marital status, status with regard public assistance, veteran status, or membership in any other legally protected class.
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