Jack Setter Job Description Sample

Job Description:

Scope:

Jack Daniel's Family of Brands development and identification/realization of major related opportunities

Basic Function:

• Leads Jack Daniel's FOB local team managing Junior BM / BM and Brand Ambassador

• Contributes to global and regional strategy actively participating in core brand projects, adapts global strategy to local market

• Defines and lead the local strategy development for Jack Daniel's portfolio in Russia

• Based on deep and rigorous analysis of available retail, competitive and consumer data, evaluates current and future opportunities in the market

• Based on those combined with global/regional JD strategy and resources/possibilities, develops and manages short to mid-term innovation pipeline

• Contributes to regional and global JD projects

• As manager of key part of NAW portfolio, contributes to overall NAW thinking/strategy for Russia (incl. any consumer/customer related portfolio projects)

• Demonstrates expertise of internal and external factors affecting local market with a special focus on consumer dynamics

• Defines and communicates yearly/quarterly brand plans to the internal Sales organization and Distributor for best in class execution in the On- and Off-Trade

• Effectively cooperates and communicates with the Sales and Financial/Supply Chain functions in the organization

• Ensures sustainable delivery of expected topline results for total portfolio and each member of FOB (consumer metrics, depletions, market share)

• Manages A&P budget for all brands

• Manages evaluation of performance/effectiveness of brand building activities executed in the market

• Responsible for relationship with and performance of external agencies (ATL, BTL, Digital, PR)

• Develops effective brand training plan for internal/external audience and manages implementation by local brand ambassador

• Ensure performance evolution and development of talent within the supervised team

Responsibilities:

• Team management and development

• Adaptation of global strategy and development of local JD portfolio strategy with 3-year horizon

• Preparation and execution of Annual Brand Plan

• Business analysis, consumer research and competitive monitoring

• Planning, execution and evaluation of brand building activities

• Communication with Sales Force and external representation with global and regional brand teams

• Agency Management

Must Experience:

• Higher Education (Marketing, Social Science, Economy field will be preference)

• 7+ years of FMCG Marketing experience

• Strong background of Marketing success in the FMCG industry

• Strong Business and Trade Environment Acumen

• Excellent leadership skills

Preferred Experience:

• Master's Degree in Business/Marketing

• Understanding of Sales and Shopper Marketing

• Strictly regulated industry will be an advantage

Skills:

• "Can Do" attitude

• Fluent English speaking and writing

• Proficient Russian speaking and writing

• Strong analytic and strategic capabilities

• Strong communication skills (influencing, listening, presentations, written)

• MS Office applications

• IT literate

• Time management and organizational skills

• Project Management

#ND 1

#JDFOB

About Brown-Forman:

COMPANY:

For more than 145 years, Brown-Forman Corporation has enriched the experience of life by responsibly building fine quality beverage alcohol brands, including Jack Daniel's Tennessee Whiskey, Jack Daniel's & Cola, Jack Daniel's Tennessee Honey, Jack Daniel's Tennessee Fire, Gentleman Jack, Jack Daniel's Single Barrel, Finlandia, Korbel, el Jimador, Woodford Reserve, Old Forester, Canadian Mist, Herradura, New Mix, Sonoma-Cutrer, Early Times, Chambord, BenRiach and GlenDronach. Brown-Forman's brands are supported by nearly 4,600 employees and sold in approximately 160 countries worldwide

For more information about the company, please visit http://www.brown-forman.com.

We're on Twitter: https://twitter.com/BrownFormanJobs

See us on LinkedIn: https://www.linkedin.com/company/brown-forman

Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.

Business Area: Europe

City: Moscow

State: Int'l

Country: RUS

Req Type: Exempt

AutoReqId: 4397BR

Description

This position is responsible for ensuring all materials are transported and or unloaded in a timely manner while using a hand pallet jack while maintaining a safe work environment and adhering to Tyson policies and procedures.

Tasks

You must be willing to stand, walk, bend, stretch, climb, push, pull, and reach in all areas. These positions work in a cold, damp or hot and humid environment and these areas have slippery walking surfaces.

Must be able to set up orders on the shipping dock while using a powered industrial lift or truck in a safe manner. Must be able to be trained and operate forklift and pallet jack equipment safely and according to Tyson policy. Must be able to be trained and be proficient on EIM computer system and be able to work in 28 degree environment for extended periods of time.

Must be able to work in a team environment and be able to set up orders by load sheet. Must be able to follow directions and complete other duties as assigned by management.

Requirements

This is a 12 hour shift position alternate work schedule. Tyson Foods, Inc. (Tyson) voluntarily participates in the E-Verify system and uses all tools made available by the federal government to confirm the employment eligibility of all team members. Persons offered employment with Tyson are required to provide documentation proving their employment eligibility, and all offers of employment are contingent upon successful completion of the E-Verify process.

Tyson Foods, Inc. voluntarily participates in the E-Verify system and uses all tools made available by the federal government to confirm the employment eligibility of all team members. Persons offered employment with Tyson Foods are required to provide documentation proving their employment eligibility, and all offers of employment are contingent upon successful completion of the E-Verify process.

Job Description:

Iconic. Approachable. Connected. These are some of the ideas that guide our every day at Janie and Jack. We set ourselves apart with outstanding quality and great care to every detail, from our clothing to our customer service to the people we work with. Are you ready to be a part of the Janie and Jack story?

The Role

At Janie and Jack, we know our sales leadership teams are a big part of our success. We look for talented people who have a passion for fashion and can meet the unique needs of each of our retail locations while feeling empowered to make the Janie and Jack shopping experience as sweet as it can be for our customers. Our Lead Sales Specialists are a vital part of the Janie and Jack family.

What You'll Do

Our Lead Sales Specialist models exemplary selling skills and promotes an environment which invigorates people to do their best. You'll coach and inspire the sales team to meet daily goals and provide support to the management team. You are obsessive about creating a store environment focused on our customer and provide an engaging and convenient shopping experience for everyone.

Our Lead Sales Specialist Candidate

• Is friendly, genuine, helpful and optimistic and is always smiling

• Delights in curating outfits and sharing fashion knowledge with customers

• Loves to sell and always knows the latest trends

• Is a role model on the sales floor and in all they do

• Achieves all sales goal and coaches the team to do the same

• Implements visual and merchandising strategies

• Jumps into any activity as needed to support the business

• Shares feedback, ideas, and insights – we want to know what you think!

• Recognizes and rewards team members

• Is compassionate, considerate and cares about their team

Job Requirements

What You'll Bring

• A passion for fashion and a love of selling

• 1-3 years retail sales experience with supervisory experience (preferred)

• Experience in specialty retail/apparel (preferred)

• Experience working with children (preferred)

• Ability to work in a fast-paced, dynamic company

• Ability to process information and operate store systems accurately

• Availability to work when needed, including nights, weekends and holidays

• Be at least 18 years old

What Makes You Stand Out

• Inspire and coach team members

• Exceptional customer service

• Outstanding and communication skills

• Optimistic problem-solving skills

• Results driven

Why You'll Love Working With Us

• The Product—so good, you'll be using your employee discount more than you probably should

• The People—ask anyone who works here…we have incredible people on our team

• The Experience—you'll enjoy a rewarding career at a respected global children's brand

• The Benefits—fabulous employee discount at our family of brands (Gymboree & Outlet, Janie and Jack, Crazy 8 & Outlet) and eligible for 401k on your first day

More About Us

Gymboree Group, Inc. is a specialty retailer, operating stores with high-quality clothes and accessories for children. Our family of brands includes Gymboree, Janie and Jack, and Crazy 8. Since our start in 1976, we have grown from offering mom-and-baby classes in the San Francisco Bay Area to currently operating over 900 retail stores in the United States and Canada, along with franchises around the world. We believe that respect for the customer, respect for the brand, and respect for each other are at the core of everything we do.

Job Description:

Iconic. Approachable. Connected. These are some of the ideas that guide our every day at Janie and Jack. We set ourselves apart with outstanding quality and great care to every detail, from our clothing to our customer service to the people we work with. Are you ready to be a part of the Janie and Jack story?

The Role

At Janie and Jack, we know our sales leadership teams are a big part of our success. We look for talented people who have a passion for fashion and can meet the unique needs of each of our retail locations while feeling empowered to make the Janie and Jack shopping experience as sweet as it can be for our customers. Our Lead Sales Specialists are a vital part of the Janie and Jack family.

What You'll Do

Our Lead Sales Specialist models exemplary selling skills and promotes an environment which invigorates people to do their best. You'll coach and inspire the sales team to meet daily goals and provide support to the management team. You are obsessive about creating a store environment focused on our customer and provide an engaging and convenient shopping experience for everyone.

Our Lead Sales Specialist Candidate

• Is friendly, genuine, helpful and optimistic and is always smiling

• Delights in curating outfits and sharing fashion knowledge with customers

• Loves to sell and always knows the latest trends

• Is a role model on the sales floor and in all they do

• Achieves all sales goal and coaches the team to do the same

• Implements visual and merchandising strategies

• Jumps into any activity as needed to support the business

• Shares feedback, ideas, and insights – we want to know what you think!

• Recognizes and rewards team members

• Is compassionate, considerate and cares about their team

Job Requirements

What You'll Bring

• A passion for fashion and a love of selling

• 1-3 years retail sales experience with supervisory experience (preferred)

• Experience in specialty retail/apparel (preferred)

• Experience working with children (preferred)

• Ability to work in a fast-paced, dynamic company

• Ability to process information and operate store systems accurately

• Availability to work when needed, including nights, weekends and holidays

• Be at least 18 years old

What Makes You Stand Out

• Inspire and coach team members

• Exceptional customer service

• Outstanding and communication skills

• Optimistic problem-solving skills

• Results driven

Why You'll Love Working With Us

• The Product—so good, you'll be using your employee discount more than you probably should

• The People—ask anyone who works here…we have incredible people on our team

• The Experience—you'll enjoy a rewarding career at a respected global children's brand

• The Benefits—fabulous employee discount at our family of brands (Gymboree & Outlet, Janie and Jack, Crazy 8 & Outlet) and eligible for 401k on your first day

More About Us

Gymboree Group, Inc. is a specialty retailer, operating stores with high-quality clothes and accessories for children. Our family of brands includes Gymboree, Janie and Jack, and Crazy 8. Since our start in 1976, we have grown from offering mom-and-baby classes in the San Francisco Bay Area to currently operating over 900 retail stores in the United States and Canada, along with franchises around the world. We believe that respect for the customer, respect for the brand, and respect for each other are at the core of everything we do.

Job Description:

Iconic. Approachable. Connected. These are some of the ideas that guide our every day at Janie and Jack. We set ourselves apart with outstanding quality and great care to every detail, from our clothing to our customer service to the people we work with. Are you ready to be a part of the Janie and Jack story?

The Role

At Janie and Jack, we know our Store Managers are a big part of our success. We look for talented people who have a passion for fashion and can meet the unique needs of each of our retail locations while feeling empowered to make the Janie and Jack shopping experience as sweet as it can be for our customers. Our Store Managers are a vital part of the Janie and Jack family.

What You'll Do

Our Store Managers are passionate about creating and delivering an unrivaled customer-centric experience for their customers. You are devoted to owning the business as if it were your own. You build outstanding teams to meet/exceed financial and business goals. You are a champion of the business and lead confidently to drive exceptional results.

Sell

• Motivate the team to sell and prioritize the customer above everything to exceed goals

• View the customer through an omni channel lens and drive incremental sales strategies

• Train, educate and role model brand selling behaviors; monitor and coach staff to improve selling opportunities

• Be the master of product knowledge and share expert knowledge with the team

Excel

• Motivate and inspire the team to achieve/exceed profitability goals including conversion, comp sales, payroll, key performance indicators and other business goals

• Ensure Successful Store Standards are implemented and maintained at a high level

• Create and implement visual and merchandising strategies to increase sales

• Be responsible for the look and feel of the store; understands floor capacity and store layout

• Utilize tools, resources, and information to drive results and enhance the customer experience

Excite

• Is looked to for expertise, direction, communication, and feedback

• Embrace the complexity of the business and know how to get things done

• Share feedback, generate ideas and insights with District Manager to improve the business

Team

• Build high performing teams and promote an environment which inspires people to do their best

• Anticipate talent needs based on business plans; network, source, hire and retain amazing people

• Celebrate individual and team progress and encourage others to exceed goals

• Consistently hold people accountable to uphold standards and achieve results

Job Requirements

What You'll Bring

• A passion for fashion and a love of selling

• 4+ years management experience in specialty retail and/or multi-unit retail business (preferred)

• Experienced leadership with demonstrated experience in meeting/exceeding sales and profits

• Experience working with children (preferred)

• Proven ability to identify top talent, build a team, and train/develop/retain people

• Experience creating merchandising strategies and implementing visual changes to achieve business results

• Proven ability to think through complex issues

• Ability to work in a fast-paced, dynamic company

• Availability to work when needed, including nights, weekends and holidays

What Makes You Stand Out

• Exceptional customer service

• Optimistic problem-solving skills

• Excellent business acumen

• Forward-thinking

• A courageous and agile leader who thrives in change

• Outstanding communication skills

Why You'll Love Working With Us

• The Product—so good, you'll be using your employee discount more than you probably should

• The People—ask anyone who works here…we have incredible people on our team

• The Experience—you'll enjoy a rewarding career at a respected global children's brand

• The Benefits—health insurance, 401k

Let's Talk Perks!

• Generous Health Savings Account (HSA) employer contributions for individuals and families

• Flexible Spending Accounts and commuter benefits

• Paid holidays and flexible time off

• A fabulous employee discount at our family of brands (Gymboree & Outlet, Janie and Jack, Crazy 8 & Outlet)

• Gymboree Play & Music class discounts

• Educational Assistance Development Program

• Life insurance

• Additional corporate discounts at participating companies

More About Us

Gymboree Group, Inc. is a specialty retailer, operating stores with high-quality clothes and accessories for children. Our family of brands includes Gymboree, Janie and Jack, and Crazy 8. Since our start in 1976, we have grown from offering mom-and-baby classes in the San Francisco Bay Area to currently operating over 900 retail stores in the United States and Canada, along with franchises around the world. We believe that respect for the customer, respect for the brand, and respect for each other are at the core of everything we do.

Job Description:

Scope of Position:

Responsible for the management of the distillery boiler systems, by-products generation, process water treatment, waste water treatment, and charcoal production to ensure efficient operations within or below established budget requirements of approximately $14 million. Coordinates with and assists the Distillery Operations management to insure operational requirements are satisfied. Direct the activities of around two salary and twenty hourly employees to ensure each understand their role in helping their department meet company and corporate goals and objectives.

Basic Function:

Ensure distillery operational needs are met in the areas of steam generation, stillage management and DDG production, charcoal production, and process and waste water treatment as directed by overall distillery production goals while meeting quality standards. Ensure efficient use of resources.

Respons ibilities:

Coordinates Boiler, Dryhouse, Process Waters, Distillery, and Charcoal Production activities with Distillery Operations to maximize levels of production, quality, and budget adherence.

Execution of plant policies and procedures for areas of responsibility to ensure compliance with all company and corporate directed safety, quality, sanitation/housekeeping, and environmental requirements.

Work with the Maintenance Manager and Engineering Department to ensure adherence to preventative maintenance schedules, efficient planning of maintenance work in conjunction with production schedules, and adherence to budget items in the maintenance areas.

Assists in establishing operational budgets for the three primary departments; Boiler, By-Products, and Charcoal Production. Once established, ensure departments operate within or below their respective budget.

Collect and route all production data for areas of responsibility to site leadership.

Manage the By-Products Sales Department to ensure all by-products; i.e. grain, stillage, and spent charcoal, are removed from the facility in a timely manner.

Evaluate QC data regarding the efficiency of areas of responsibility, determine relevance of data, initiate corrective action, and follow up processes.

Responsible for maintaining a quality inventory of raw materials for Boiler/By-Products operations, including grains and fuels.

Work with distillery Operations Manager in identification and correction of Distillery, Boiler/By-Products, and Charcoal Production operation problems.

Must Requirements (including any physical requirements):

Greater than 5 years in depth production/plant operation experience or greater than 5 years' experience in boiler operation along with supervisory experience

BS Degree in a related field or equivalent experience.

Computer skills – including spreadsheets, word processing, communications, etc.

Demonstrated oral and written communication skills

Mechanical aptitude

Demonstrated leadership skills

Maintain awareness and demonstrates willingness to conform to all hygiene and sanitation requirements as detailed in the Quality Standards.

Preferred Requirements:

MS Degree in a related field.

Greater than 5 years distillery operations experience including water treatment, process monitoring and by-products processing

About Brown-Forman:

COMPANY:

Brown-Forman, founded in 1870, is a diversified producer and marketer of fine quality beverage alcohol brands. Headquartered in Louisville, KY, Brown-Forman currently employs about 4,000 people and has offices or facilities in 30 cities across the globe.

Starting in the mid-1950s, the company began a series of acquisitions that would place it among the top 10 largest spirits companies in the world, selling its brands in more than 135 countries across the globe. These include many of the most well-known and best-loved wines and spirits brands, including Jack Daniel's, Finlandia Vodka, Old Forester, Woodford Reserve, Herradura and el Jimador Tequilas, and Korbel champagnes. For more information about the company, please visit http://www.brown-forman.com.

We're on Twitter: https://twitter.com/BrownFormanJobs

See us on LinkedIn: https://www.linkedin.com/company/brown-forman

Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.

Business Area: Global Production

City: Lynchburg

State: TN

Country: United States

Req Type: Exempt

AutoReqId: 4453BR

Job Description:

Scope of the Position:

Responsible for monitoring quality and adherence to specifications for all whiskey production on all shifts. Provides information to all production employees on the interpretation and application of related quality standards by using problem solving techniques and objective testing to assure conformance to standards. Collects and reports quality, production and process information to management. Primary conductor of laboratory testing and other departmental activities to maintain compliance with TTB regulations. Provide support for audits of raw materials, incoming materials, and production support.

Responsibilities:

Quality Control:

• Perform accurate and timely analysis on raw materials, production, by-product samples and any other samples that may be necessary to monitor the production process.

• Perform data entry and analysis as required to maintain production logs or other data capture tools.

• Maintain, calibrate and ensure reliability of assigned laboratory equipment.

• Ensure that sensory routine and training samples are pulled, prepared and placed into the sensory booths as scheduled. Assist with result interpretation and analysis.

• Participate in the Housekeeping and Sanitation Committee. Conduct HK&S and Quality System audits as assigned. Follow up with stake holders to ensure corrective actions are being taken to address findings.

• Document any process deviations in EtQ and report to the Quality Control Supervisor and/or the Quality Control Manager.

• Collect and composite samples to be sent to Brown-Forman R&D for analysis.

• Assist in providing Quality training for all employees as needed.

• Participate in Laboratory Housekeeping and Sanitation activities.

• Assist with Quality Analytical and Systems report generation and other duties as assigned.

Production Support:

• Work closely with Distillery and By-Product area operators and management in monitoring, analyzing and reporting on production processes.

• Participate in process and product troubleshooting efforts and provide analytical support as requested.

• Grain Testing: Monitor incoming grain quality through grain testing.

• Milling: Monitor the milling process through Sieve analysis.

• Mashing: Monitor mash and beer as needed to ensure process control and quality.

• Fermentation: Monitor Fermentation process to identify any deviations in product and process. Report any out of specification conditions to Distillery and QC management.

• Distillation: Monitor still operation by analyzing samples for proof and base loss.

• Charcoal Mellowing: Monitor whiskey inventory and adjust mellowing flow rates to accommodate distillery production and warehousing entry schedules. Track and report vat age and status weekly and execute vat activities as assigned.

• New Whiskey Load out: Sample, monitor and report load-out activities to ensure accuracy of the distillery yield metric and TTB reporting requirements.

• Cistern Room: Monitor and Operate the North Cistern Room and associated DI water systems.

• Ensure compliance with new whiskey security protocols throughout the process.

Minimum Requirements (including and physical requirements)

• Bachelor's degree in Chemistry or Related Science and 2 years of production process / Quality Control related experience. Couse work must include at least 2 years of chemistry.

• Demonstrated written and oral communication skills.

• Demonstrated proficiency with current business software including MS Access.

• Demonstrated ability to conduct analytical testing by following test methods and accurately interpreting results.

• Demonstrated ability to develop and maintain effective work relationships.

• Possess physical capabilities to safely satisfy work requirements within industrial work settings. Includes the expectations of bending and lifting heavy objects (50+lbs).

• Employee must be able to work in a hot/cold, noisy work environment, climb steps/walk/stand for extended periods of time and tolerate exposure to alcohol fumes, carbon dioxide and grain dust (corn, rye, malted barley).

• Maintain awareness and demonstrates willingness to conform to all hygiene and sanitation requirements as detailed in the Brown-Forman Quality Standards.

• Employee must be able to work flexible schedules to support a 24-hour, 365 day operation. This will include weekends and Holidays and after hour call-in situations.

• Employees must meet/comply with all safety requirements, attend required training and wear personal protective equipment where required.

Preferred Requirements:

• Experience beverage or food industry.

• Professional certifications related to Quality.

• Knowledge of TTB regulations.

• Demonstrated knowledge of Statistical Process Control.#SM#TSM

About Brown-Forman:

COMPANY:

Brown-Forman, founded in 1870, is a diversified producer and marketer of fine quality beverage alcohol brands. Headquartered in Louisville, KY, Brown-Forman currently employs about 4,000 people and has offices or facilities in 30 cities across the globe. Starting in the mid-1950s, the company began a series of acquisitions that would place it among the top 10 largest spirits companies in the world, selling its brands in more than 135 countries across the globe. These include many of the most well-known and best-loved wines and spirits brands, including Jack Daniel's, Finlandia Vodka, Old Forester, Woodford Reserve, Herradura and el Jimador Tequilas, and Korbel champagnes. For more information about the company, please visit http://www.brown-forman.com.

We're on Twitter: https://twitter.com/BrownFormanJobs

See us on LinkedIn: https://www.linkedin.com/company/brown-forman

Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.

Business Area: Global Production

City: Lynchburg

State: TN

Country: United States

Req Type: Non-exempt

AutoReqId: 4466BR

Job Summary and Mission

This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles.

Summary of Key Responsibilities

• Responsibilities and essential job functions include but are not limited to the following:

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.

• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.

• Anticipates customer and store needs by constantly evaluating environment and customers for cues.

• Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.

• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.

• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.

• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.

• Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.

• Maintains a clean and organized workspace so that partners can locate resources and product as needed.

• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.

• Recognizes and reinforces individual and team accomplishments by using existing organizational methods.

• Maintains regular and punctual attendance

Summary of Experience

• No previous experience required

Basic Qualifications

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation

• Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication

• Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

• Available to perform many different tasks within the store during each shift

Required Knowledge, Skills and Abilities

• Ability to learn quickly

• Ability to understand and carry out oral and written instructions and request clarification when needed

• Strong interpersonal skills

• Ability to work as part of a team

• Ability to build relationships

Starbucks is an equal opportunity employer of all qualified individuals; including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Accountable for the quality, consistency and production of the specialty restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's specialty restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in culinary, food and beverage, or related professional area.

OR

• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in culinary, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Ensuring Culinary Standards and Responsibilities are Met

• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for specialty restaurant.

• Supervises specialty restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.

• Maintains food preparation handling and correct storage standards.

• Recognizes superior quality products, presentations and flavor.

• Plans and manages food quantities and plating requirements for the specialty restaurant.

• Communications production needs to key personnel.

• Assists in developing daily and seasonal menu items for the specialty restaurant.

• Ensures compliance with all applicable laws and regulations.

• Follows proper handling and right temperature of all food products.

• Estimates daily specialty restaurant production needs.

• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

• Checks the quality of raw and cooked food products to ensure that standards are met.

• Determines how food should be presented and creates decorative food displays.

Leading Discipline Teams

• Supervises and coordinates activities of cooks and workers engaged in food preparation.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Leads shift teams while personally preparing food items and executing requests based on required specifications.

• Supervises and manages specialty restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Ensuring and maintaining the productivity level of employees.

• Ensures employees are cross-trained to support successful daily operations.

• Ensures employees understand expectations and parameters.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Restaurant Goals

• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.

• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.

• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

• Effectively investigates, reports and follows-up on employee accidents.

• Knows and implements Safety Standards.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Sets a positive example for guest relations.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Empowers employees to provide excellent customer service.

• Handles guest problems and complaints.

• Interacts with guests to obtain feedback on product quality and service levels.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Participates in training specialty restaurant staff on menu items including ingredients, preparation methods and unique tastes.

• Manages employee progressive discipline procedures.

• Participates in the employee performance appraisal process, providing feedback as needed.

• Uses all available on the job training tools for employees.

• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Attends and participates in all pertinent meetings.

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.