Lakebay Job Description Sample
Senior Product Development Professional
The Senior Product Development Professional conducts fundamental or applied research which requires knowledge of a number of disciplines to improve, or generate new; products, components, equipment, systems, and processes. The Senior Product Development Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The Senior Product Development Professional plans, designs, and conducts complex research projects using existing or new scientific methods and theories to solve problems; and improve, or generate new, products, components, equipment, systems, and processes. Devises research methods; sets-up laboratory test equipment; builds models and prototypes; calculates and analyzes test results and prepares detailed reports with recommendations and conclusions.
Estimates the costs, resources, and time required to conduct one or more research projects and monitor the performance of these projects to ensure targets are met. Prepares complex calculations, specifications, and other technical documentation so that prototype designs can be manufactured and assembled. Develops and maintains technical expertise on advances and innovations in research and science.
Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
This Senior Product Development Professional adds value to our Healthcare Trends organization. You'll work throughout the enterprise to bring to life remote monitoring products to extend clinical services to our members' homes.
Experience leading large and complex projects/products in a matrixed environment
Experience in supporting innovation and/or product design/development organizations
Ability to, experience driving complex processes through implementation
Typically requires Bachelor's degree or equivalent and 5+ years of technical experience
Experience in Healthcare Industry
Experience with Remote Monitoring
Scheduled Weekly Hours
Senior Infrastructure Architect (Virtual Remote Home Office Eligible)
The Senior Infrastructure Architect designs and develops IT infrastructure architecture solutions to business problems in alignment with the enterprise architecture direction and standards. The Senior Infrastructure Architect work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The Senior Infrastructure Architect performs technical planning, architecture development and modification of specifications. Develops specifications for new IT infrastructure products and service offerings. Assesses the compatibility and integration of products/services proposed as standards in order to ensure an integrated architecture across interdependent technologies. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
Bachelor's Degree in Information Technology, Computer Science or a related field
6+ years of technical infrastructure experience, or 8 years' experience and 2+ years of project leadership experience
Technical knowledge and experience in designing, implementing and supporting Windows server in a large scale environment
Technical knowledge and experience in designing, implementing and supporting Windows Clustering in a large scale environment
Technical knowledge and experience with VMware and/or Microsoft virtual environments in a large scale environment
Thorough understanding of DNS, DHCP, and TCP/IP Networking
Working knowledge on how different storage technologies work (Fiber SAN Storage and Network Attached Storage)
Experience integrating new technologies with existing technologies
Experience implementing technologies with enterprise-wide impact
Technical knowledge and experience in designing, implementing and supporting Microsoft System Center Operations Manager (SCOM) in a large scale environment
Technical knowledge and experience in designing, implementing and supporting Microsoft Active Directory Federation Services (ADFS) in a large scale environment
Scheduled Weekly Hours
Senior IT Compliance Professional
The Senior IT Compliance Professional works with all parts of IT to ensure that the appropriate controls exist, operate effectively and that information systems procedures are in compliance with industry and corporate standards. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
The Senior IT Compliance Professional works to:
Establish minimum necessary controls within IT processes and frameworks such as the High Performance Systems Development Lifecycle (SDLC).
Participate in the certification process for teams migrating to the High Performance SDLC DevOps toolsets.
Consult with IT and non-IT teams on risk evaluation and control design.
Partner with Internal Audit to understand best practices and requirements in order to meet expectations of external auditors and outside vendor reviews.
Prepare and complete compliance reviews in conjunction with focus areas established by IT Risk Management.
The Senior IT Compliance Professional supports communication and education of new or changed polices involving risk control; Identifies control gaps and supports process to mitigate and close; Facilitates conversations on controls and areas of high risk to determine remediation plans; Identifies changes and trends in IT and the business areas impacting the risks around business led technology solutions.
In addition, the Senior IT Compliance Professional will assist in improving IT Audit and Compliance processes and tools including design and maintenance of the team SharePoint site.
The Senior IT Compliance Professional will:
Identify and monitor areas of risk within Humana's Information Technology.
Operationalize new or changed technology policies involving risk control.
Support communication and education of new or changed polices involving risk control.
Monitor risk controls and collaborates with others on risk mitigation/elimination opportunities.
Facilitate conversations on controls and areas of high risk to determine remediation plans.
Make decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.
Source and collect information to identify and monitor areas of risk within Humana's Information Technology.
Compile reporting, preparing it in a business deliverable format, if needed.
Identify changes and trends based on analytical findings.
Collaborate with others on risk mitigation/elimination opportunities.
Drive improvement of internal team processes and tools.
Design and maintain team SharePoint sites.
Bachelor's degree or equivalent work experience
Makes decisions regarding own work methods
Comfortable with ambiguous situations
Requires minimal direction and receives guidance where needed.
Process analyzation and improvement experience
Knowledge of IT Control and Service frameworks such as COBIT 5 or ITIL
Knowledge of different development methodologies (examples: Agile, Waterfall and DevOps)
Demonstrated project management experience, including cross-functional teams
Excellent interpersonal skills including oral and written communications
Comprehensive knowledge of Microsoft Office Tools
Strong research, problem-solving, and analytical skills
Experience in developing and communicating executive level presentations.
Experience with Humana's Systems Development Life Cycle and Project Management frameworks.
Knowledge of Microsoft Azure DevOps and Azure Boards technology
Metrics and report development experience
Work experience in an IT Compliance or IT Audit function
Applicable certifications such as PMP, CISA or CRISC.
SharePoint administration and development experience
Data analytics experience (i.e. Excel – pivot tables, merging of data)
Broad knowledge of Humana's technology framework
Scheduled Weekly Hours
Nursing Home Administrator (Nha)
Is skilled nursing care your passion? Are you looking to work with a team of dedicated caregivers? Would you like to work for a company that provides the support, resources, and opportunities that you need to flourish in your career?
We are currently searching for a caring and compassionate Nursing Home Administrator \ Executive Director to work in a great Skilled Nursing Facility (SNF) setting. You must be a licensed Nursing Home Administrator with strong experience to be considered for this opportunity.
- Assure that the facility operates in full compliance with Federal and State regulations
- Ensure proper health care services to residents by planning and being accountable for all activities and departments of the facility subject to rules and regulations promulgated by government agencies
- Administer, direct, and coordinate all activities of the facility to assure that the highest degree of quality of care is consistently provided to residents
- Current state license or eligibility
- 3+ years of current experience as the Administrator in a LTC, SNF, Sub-Acute, or similar setting
- Stable Work History (2+ years in current position)
- Proven Census and Survey Improvement experience
- Comprehensive knowledge of Medicaid and Medicare regulations and guidelines
- Strong Financial Acumen
- Ability to lead and supervise professional and administrative staff
Summary & Additional Information:
Job Title: NHA - Nursing Home Administrator
Location: Gig Harbor, WA
Employment Type: Full-Time
Setting: Skilled Nursing Facility (SNF)
Salary: Competitive Compensation and Benefits Package Available
Start Date: ASAP
Lead, Infrastructure Capacity Management (Virtual Remote Home Office Eligible)
The Lead, Infrastructure Capacity Management conducts supply/demand, trend analyses and makes proactive capacity planning recommendations to mitigate risk and rationalize the optimal amount of hardware, software and network resources to meet business needs, service level requirements and IT infrastructure growth capacity. The Lead, Infrastructure Capacity Management works on problems of diverse scope and complexity ranging from moderate to substantial.
The Lead, Infrastructure Capacity Management ensures that capacity workload modeling and availability analysis is performed for a variety of platforms and environments. Serves as a subject matter expert to application development, systems administration and engineering and other technical and business staff in planning the resource requirements for systems under development. Develops, maintains, recommends, documents and supports tools and backend utilities to provide capacity planning management. Facilitates the development of policies to ensure that existing capacity is being used as efficiently as possible. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.
Typically requires a Bachelor's degree and 8+ years of technical experience, or equivalent and 2+ years of project leadership experience
Must have expertise in Cloud Capacity Planning
Knowledge and experience with Cloud providers, including planning (models/forecasts, reporting, tracking) and costs
Excellent communication skills – must enjoy relationships, communicating and listening to improve planning and costs with infrastructure, applications, business, and providers
Must have Cloud Capacity Plan and Performance of infrastructure services from our providers
Scheduled Weekly Hours
CCM Senior Provider Ebusiness Professional
The Claims Cost Management (CCM) Senior Provider eBusiness Professional engages with providers nationwide to promote and drive adoption of electronic solutions. Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The CCM Senior Provider eBusiness Professional operates as business owners of the secure provider portals. Key focus areas are provider self-service, and provider adoption of available electronic solutions. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
Collaborate with vendors to further develop current solutions.
Drive CCM's electronic service strategy and adoption within the provider community.
Understand provider pain points and drive outcomes to address them.
- Bachelor's or higher level degree
- 5+ years of promoting and driving electronic solutions
- 5+ years of demonstrated experience turning negative consumer experiences into solutions
- 5+ years of progressive experience in the health service industry, healthcare finance or healthcare related consulting
- 5+ years of experience in data management, data extraction and data reporting
Prior experience working with Availity
Experience with healthcare information technology, actuarial science and/or provider contracting
Scheduled Weekly Hours
CCM Senior Consumer Experience Professional
The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer Experience Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The Senior Consumer Experience Professional may leverage voice of the customer, NPSt, root cause, telling the story, call listening, member experience design, elimination and recognition of friction points, identifying automation/optimization opportunities, empower others in the organization to speak up and voice opportunities to improve the member experience. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
Additional Job Description
Telling the story of CCM service interactions across multiple mediums.
Understanding both upstream and downstream impacts that drive service interactions.
Design and implement a CCM Service Model for both pre and post payment claim scenarios.
Design strategic approach to recover when high effort or dissatisfaction occurs.
5+ years of consumer operations experience
5+ years of Service model design experience
Familiar with voice of customer metrics such as: CES, CSAT, NPSt
Proficiency in all Microsoft Office Programs including Word, PowerPoint, Excel, Access and Visio
5+ years of experience making decisions and working independently with little supervision
- Storyboarding experience
Scheduled Weekly Hours
Here at Gentle Dental, we bring our own style and flair to the office each day united by our goal to provide the very best in patient care and education while supporting each other. We are looking for a Part Time Hygienist that is equally excited about delighting and educating our patients.Where?
Lakewood office - 5605 Lakewood Towne Center Blvd SW, Suite B Lakewood, WA 98499
- Minimum two years Associates degree (University-based dental hygiene programs, baccalaureate)
- RDH in good standing
- Open to all levels of experience
- Experience working in a fast-paced, quality focused dental environment; DSO/Group Practice experience preferred
- Ability to travel between locations preferred
- Compensation: Hourly (DOE) + Bonus
- Compensation is benchmarked based on experience.
Apply BelowWe look forward to hearing from you!
Assistant Mgr Trainee
Drives sales in assigned area
Drives the financial performance of assigned area
Ensures compliance with Company policies and procedures
Models, enforces, and provides direction and guidance to hourly Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.
Participates in community outreach programs, and encourages and supports hourly Associates in serving as good members of the community.
Provides supervision and development opportunities for hourly Associates in assigned area
Upholds the Company's Open Door Policy
2 or more years of college; OR 1 year retail experience and 1 year supervisory experience; OR 2 years general work experience and 1 year supervisory experience
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility.
Will successfully complete all job required trainings and assessments.
Additional Preferred Qualifications
- 2 or more years general work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Lead Teller-Gig Harbor North
ABOUT THE JOB (JOB BRIEF):
At Key, we have the opportunity to bring ease, value and expertise to our clients by helping them have confidence and the peace of mind to dream big.
As a Lead Teller, you will report to the Branch Manager and perform the duties of a Teller. The Lead Teller provides excellent client service by welcoming new and existing clients of the Bank and assisting them with account transactions and servicing needs. The Lead Teller acts as a resource in identifying and resolving client servicing issues, serves as primary troubleshooter for complex problems and client service needs and enhances client relationships with Key by providing distinctive quality service. In addition, the Lead Teller asks questions and listens to clients to uncover financial needs and transitions clients to a banker to further assist. The Lead Teller helps observe and provide coaching to Tellers to enhance the client experience and operational effectivenes, and is responsible for day to day Teller scheduling, staffing issues and branch compliance with regulatory, security, and internal audit controls.
Key's application process for teller position(s) require that you complete our Virtual Job Tryout (VJT), which is an interactive experience via the Internet that takes approximately 30 minutes to complete. When applying, please provide a valid email address on the application so that Key may send an email with a link to you for completion of the VJT.
ESSENTIAL JOB FUNCTIONS:
The role of the Lead Teller is to perform the duties of a Teller, oversee daily Teller functions and scheduling, ensure that all branch operations are effective and compliance requirements are met, provide coaching to the branch Teller staff to meet client service objectives, and to assist platform staff with basic account opening and maintenance activities. Lead Tellers and all Branch team members are expected to act professionally at all times, conduct business ethically, avoid conflicts of interest and act in the best interest our clients and Key
Teller Functions & Staffing
Accept and accurately process all financial service transactions
Maintain responsibility for cash drawer and follows proper balancing procedures
Act as a resource to identify and resolve more complex client servicing issues
Listen for clues for Financial Wellness opportunities during client conversations, and then appropriately transition the clients to a Banker
Accountable for daily NSF review/weekly overdraft monitoring
Assist with staffing and scheduling of the Tellers
Seek out clients and educate them on alternative delivery channels
Support the Branch Manager in onboarding and training of new Tellers to the team
Build Client Rapport
Provide excellent client service to all KeyBank clients
Where problem resolution is required, take thorough information from the client and get back to them in a timely manner
Ensure a confident tone that reassures the client we will follow up with resolution
Greet and welcome every client as they enter the branch; acknowledge by name, if known
Assist clients in achieving their financial goals and objectives through the use of Financial Wellness tools
Participate in client appreciation events
Address client issues or concerns; engage branch management when needed to provide full solutions for clients
Make product suggestions based on the client's needs and refer to a member of the branch team
Help create and establish a business relationship between the Personal Banker and the client
Answer the phone within the Branch professionally, promptly, and pleasantly
Participate in post/debrief meetings with the branch team involving clients from the day to better understand specific client needs
Ensure compliance with security and audit procedures
Adhere to all applicable policies and procedures
Branch Operations and Platform Assistance
Provide direction and guidance for branch staff on operational/regulatory procedures
Debrief with Manager and/or Banker after a transition is made to ensure alignment with client goals
Observe and provide coaching to Tellers to enhance effectiveness
Cross-train to work on platform and perform basic account opening and maintenance activities as needed
Update electronic profile during client conversations
Act as a backup to the Branch Manager, as needed and assigned
Understand goals and objectives for the branch
Special assignments as requested
Ensure signage and merchandise are properly displayed
Ensure that the branch facilities (internal and external) are maintained
Review and maintain knowledge of product guides, fees and policies to stay current on offerings
High School Diploma, GED or equivalent business / operational experience
A minimum of 1 year Teller experience
Strong knowledge of branch operations
Demonstrated superior client relationship skills
Excellent communication and interpersonal skills
Strong detail orientation
Demonstrated organizational skills while managing multiple tasks
Strong team player
Working knowledge of Teller Software, PC with Windows based applications, Calculator
Demonstrated ability to lead, motivate, and foster teamwork
Ability to work branch hours to include weekends and occasional evenings
Physical Requirements include: Prolonged Standing (5-8 hours per day), ability to communicate face to face and on the phone with clients, frequent use of hands to manipulate/grasp objects, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1– 10 lbs., occasional lifting of up to 30 lbs
Note: Employees in this job are required to comply with all rules and regulations of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act). Employees hired or transferring into this position will need to meet the qualification requirements, in Key's sole discretion, under Reg. Z, prior to acting as a loan originator in a consumer credit transaction secured by a dwelling. Qualification requirements include but are not limited to an assessment of overall financial responsibility, character, and general fitness through review of a criminal background check, credit report, and information about any administrative, civil, or criminal findings by any government jurisdiction.
3 – 5 years of cash handling experience
KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.
ABOUT THE BUSINESS:
Key Community Bank serves individuals and small to midsized businesses from Maine to Alaska through our 15-state network of over 1,200 branches, 1,500 ATMs, telephone banking and robust online and mobile platforms. KeyBank's Consumer/Business Banking segment provides consumers and small business owners with straightforward banking solutions and personal finance expertise that helps them make confident financial decisions today and plan for tomorrow. Key Private Bank offers wealth planning that follows a consistent, disciplined approach guided by objective advice based on each unique situation. KeyBank Commercial Bank offers midsize business financial services that drive growth and profitability and help business owners identify new opportunities with products and services including deposit, cash management, investment services, commercial lending, equipment leasing, and asset-based lending.
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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