Lard Refiner Job Description Sample

Plano 7 (31067), United States of America, Plano, Texas

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Customer Service Experience Specialist- Refinance

Competitive Pay Range

Hours: Shifts ranging M-F 8am-8pm, Sat 9am-6pm

Imagine a day in a typical call center… now throw that image away! Welcome to a fresh idea in banking. Here at Capital One, we're reimagining how people bank. You see, we believe banking should fit our customers' everyday lives - not the other way around. When a customer contacts us, we don't want them to simply have an interaction, we want them to have an experience that makes them say WOW!

Our Auto Finance Servicing team has been hard at work strategizing ways to better serve our nearly 3 million customers, and we need savvy problem-solvers in our Plano, Texas call center to deliver some world-class red carpet service experiences. We have major development opportunities and encourage mentorships with seasoned associates. We work with industry leading technology, including communicating with customers via Online chat. We pride ourselves on our culture and are constantly looking for ways to enhance your workday, including a 3-story slide, a scratch kitchen café, department parties, and daily celebrations!

We're not just looking to fill open positions – we seek outgoing, passionate people who want to start a long career. with a knack for making someone's day. How cool would it be to tell your friends that your job is to be a ray of sunshine and find solutions that create a happy and loyal customer?

If we've caught your attention, read on!

Are you the one that people turn to when they need to solve a problem?

Are you quick on your feet to make a decision?

Do you love the latest technology and do almost everything on your cell phone?

Do you consider yourself talkative?

Are you naturally curious and have an appetite for learning?

Seriously now, if you're nodding along and like what you are reading, let's talk!

General Responsibilities:

• Answer inbound calls and greet customers with energy and enthusiasm

• Thrive in a fast-paced, lively and dynamic work environment

• Take an active role in educating customers about our products and services

• Use a conversation based approach to uncover customer needs using open-ended questions – after all, scripts are for robots

• Guide customers through the online enrollment process

• Assist customers with account questions in an energetic and spirited manner

• Perform multiple tasks / navigate multiple systems simultaneously to service the customer's account or troubleshoot their questions and issues

• Build trust and confidence with our customers that we are there to help serve their needs and reach their financial goals

• Strive for first call resolution, and take true ownership of customer needs and issues

• Own your personal development to achieve job proficiency, meet performance goals and independently keep your own technical know-how up to date

Basic Qualifications:

• High school diploma, GED or equivalent certification or military experience

• At least 6 months of customer service experience

• At least 6 months of experience resolving issues in a call center environment.

• At least 6 months of experience working with financial apps on smart phones and tablets

• Proficient in Microsoft office

Preferred Qualifications:

• Associates or Bachelor's Degree

• At least 2 years of customer service experience in a call center environment

• Advanced proficiency in Microsoft Office and using the internet

• At least 1 year of sales experience

• Above average typing skills (40+ words per minute)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Join Accenture Consulting and you'll work alongside fellow industry experts to lead transformational projects, and define cutting edge solutions, solving our client's most complex issues. And because our clients span the full range of industries - Including 94 of the Fortune 100 - you'll have the opportunity to pursue your passion, hone your expertise and deepen your knowledge. As a Consulting practitioner you'll shape the future of 96 of the 137 Resources companies listed in the Fortune Global 500.

As part of Accenture Consulting you will be embarking on a fast-paced, dynamic and rewarding career path where no two days are ever the same. Our culture is focused on providing you with the tools and opportunities to develop your consulting and industry expertise.

Job Description

SAP professionals design, implement and deploy SAP solutions to achieve defined business goals. Maintain skills in SAP applications process design and configuration; SAP application design, development, integration, testing and deployment; and SAP application technical architecture.

SAP-Hydrocarbon Supply Chain professionals design, implement and deploy SAP downstream oil and gas solutions for deal capture, risk management, scheduling, inventory projection, ticking and actualization, and settlement processes.

A professional at this position level within Accenture has the following responsibilities:

• Identifies, assesses and solves complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors.

• Closely follows the strategic direction set by senior management when establishing near term goals. Interacts with senior management at a client and/or within Accenture on matters where they may need to gain acceptance on an alternate approach.

• Has some latitude in decision-making.

• Acts independently to determine methods and procedures on new assignments.

• Decisions have a major day to day impact on area of responsibility.

Overview

About First Republic:

First Republic is an ultra-high-touch bank that provides extraordinary client service. We believe that one-on-one interactions build lasting relationships. We move quickly to serve our clients' needs so that their financial transactions are handled with ease and efficiency. Client trust and security are paramount in our line of business. Ultimately, our goal is unsurpassed client satisfaction which will lead to personal referrals – our number one source of new business.

We recognize that our competitive advantage starts with our people and our culture. At First Republic, we work hard and move quickly as a very coordinated team. If you are looking for an opportunity to grow and contribute in a fun, fast-paced environment, First Republic is the place for you. We have exceptional people focused on providing extraordinary service.

About the Role:

The Student Loan Refinancing Specialist is a role created to recognize the unique and significant opportunity that currently exists to expand consumer banking relationships through our student loan refinancing product, the "All In One." The AIO product offers highly competitive rates for individuals to consolidate their student loan debt into one simple monthly payment. Our goal is to build long-term relationships with our AIO clients. Through offering best-in-class products and extraordinary service, the Student Loan Specialist will help solidify First Republic as the primary bank of our next generation of clients.

A key goal of the Specialist is to identify potential borrowers for the AIO product that are referred to First Republic through social media channels, marketing events, and client referrals. In addition, the Specialist will be responsible for deepening relationships with these borrowers and introducing new clients to Relationship Managers to ensure a seamless client experience. The Specialist will also work closely with the Credit Analyst group by ensuring that all AIO loan packages are complete for underwriting.

Responsibilities

• Identify potential borrowers for the "All In One" product through referrals from marketing events, social media channels, and client referrals.

• Vet and complete the initial analysis on new applications and ensure complete packages are submitted to the Credit Analyst team for underwriting.

• During the loan application process, the Associate will act as the liaison between clients, Credit Analysts, and Executive Loan Committee members at First Republic.

• Provide exceptional customer service and support for clients and internal team members.

• Daily client support activities will include: answering general questions on products and procedures, collecting completed paperwork and sending a full loan package for underwriting, following up on missing documents with borrowers as well as answering borrower's questions about their loans upon being funded.

• Ensure that all borrowers are aware of First Republic deposit services, lending products, and wealth management services/products.

• Create and maintain monthly reports to track the frequency of client contact, the services/products successfully offered to each client, and any additional services that can still be offered to each client.

Qualifications

The ideal candidate will have:

• 2 years of business or private banking experience (required), ideally in a customer service-related role.

• College degree (BA/BS) required, with a focus on business/finance preferred.

• Passion for providing extraordinary service.

• Experience with consumer lending or credit couseling.

• The ability to build relationships with key stakeholders across the bank and a successful track record of servicing clients.

• A strong sense of empathy and integrity.

• Exceptional verbal and written communication skills.

• Strong organizational skills and a high sense of urgency.

• An analytical mindset and enjoy working with numbers.

• A team-based approach and thrive in collaborative environments.

• An energetic, polished, confident, outgoing, and proactive style.

Options

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

People in our Client & Market career track drive profitable growth by developing market-relevant insights to increase market share or create new markets. They progress through required promotion into market-facing roles that have a direct impact on sales.

Business & Technology Integration professionals advise upon, design, develop and/or deliver technology solutions that support best practice business changes

The Technology Consultant advises upon, lead and work on high impact activities within the systems development lifecycle, and provide advisory work for the IT function itself.

Job Description

SAP professionals design, implement and deploy SAP solutions to achieve defined business goals. Maintain skills in SAP applications process design and configuration; SAP application design, development, integration, testing and deployment; and SAP application technical architecture.

SAP-Oil and Gas professionals design, implement and deploy SAP oil and gas solutions to enable upstream production management; supply, transmission and trading; refining and manufacturing; and downstream marketing and retail functions.

A professional at this position level within Accenture has the following responsibilities:

Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems.

Understands the strategic direction set by senior management as it relates to team goals.

Uses considerable judgment to determine solution and seeks guidance on complex problems.

Primary upward interaction is with direct supervisor. May interact with peers and/or management levels at a client and/or within Accenture.

Determines methods and procedures on new assignments with guidance.

Decisions often impact the team in which they reside.

Manages small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture.

Basic Qualifications

• Minimum of 2 years' experience implementing one or more component of SAP IS-OIL

• Minimum of 3 years of experience implementing systems in the downstream oil and gas industry

• Bachelor's Degree*

Preferred Qualifications

• Experience implementing SAP Traders' and Schedulers' Workbench in the downstream oil and gas industry

• Experience in energy trading and risk management systems and process

• Proven success in contributing to a team-oriented environment

• Proven ability to work creatively and analytically in a problem-solving environment

• Desire to work in an information systems environment

• Excellent leadership, communication (written and oral) and interpersonal skills

• Proven ability to work independently as well as with a team.

Good communication skills, both written and oral.

Professional Skill Requirements

Proven success in contributing to a team-oriented environment Proven ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment Excellent leadership, communication (written and oral) and interpersonal skills

All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Overview

About First Republic:

First Republic is an ultra-high-touch bank that provides extraordinary client service. We believe that one-on-one interactions build lasting relationships. We move quickly to serve our clients' needs so that their financial transactions are handled with ease and efficiency. Client trust and security are paramount in our line of business. Ultimately, our goal is unsurpassed client satisfaction which will lead to personal referrals – our number one source of new business.

We recognize that our competitive advantage starts with our people and our culture. At First Republic, we work hard and move quickly as a very coordinated team. If you are looking for an opportunity to grow and contribute in a fun, fast-paced environment, First Republic is the place for you. We have exceptional people focused on providing extraordinary service.

About the Role:

The Student Loan Refinancing Specialist is a role created to recognize the unique and significant opportunity that currently exists to expand consumer banking relationships through our Student Loan Refinancing product, the "All-In-One." The AIO product offers highly competitive rates for individuals to consolidate their student loan debt into one simple monthly payment. Our goal is to build long-term relationships with our AIO clients. Through offering best-in-class products and extraordinary service, the Student Loan Specialist will help solidify First Republic as the primary bank of our next generation of clients.

A key goal of the Specialist is to identify potential borrowers for the AIO product that are referred to First Republic through social media channels, marketing events, and client referrals. In addition, the Specialist will be responsible for deepening relationships with these borrowers and introducing new clients to Relationship Managers to ensure a seamless client experience. The Specialist will also work closely with the Credit Analyst group by ensuring that all AIO loan packages are complete for underwriting.

Responsibilities

• Identify potential borrowers for the "All-In-One" product through referrals from marketing events, social media channels, and client referrals.

• Vet and complete the initial analysis on new applications and ensure complete packages are submitted to the Credit Analyst team for underwriting.

• During the loan application process, the Specialist will act as the liaison between clients, Credit Analysts, and Executive Loan Committee members at First Republic.

• Provide exceptional customer service and support for clients and internal team members.

• Daily client support activities will include: answering general questions on products and procedures, collecting completed paperwork and sending a full loan package for underwriting, following up on missing documents with borrowers as well as answering borrower's questions about their loans upon being funded.

• Ensure that all borrowers are aware of First Republic deposit services, lending products, and wealth management services/products.

• Create and maintain monthly reports to track the frequency of client contact, the services/products successfully offered to each client, and any additional services that can still be offered to each client.

Qualifications

The ideal candidate will have:

• 2 years of business or private banking experience (required), ideally in a customer service-related role.

• College degree (BA/BS) required, with a focus on business/finance preferred.

• Passion for providing extraordinary service.

• Experience with consumer lending or credit counseling.

• The ability to build relationships with key stakeholders across the bank and a successful track record of servicing clients.

• A strong sense of empathy and integrity.

• Exceptional verbal and written communication skills.

• Strong organizational skills and a high sense of urgency.

• An analytical mindset and enjoy working with numbers.

• A team-based approach and thrive in collaborative environments.

• An energetic, polished, confident, outgoing, and proactive style.

Options

Overview

About First Republic:

First Republic is an ultra-high-touch bank that provides extraordinary client service. We believe that one-on-one interactions build lasting relationships. We move quickly to serve our clients' needs so that their financial transactions are handled with ease and efficiency. Client trust and security are paramount in our line of business. Ultimately, our goal is unsurpassed client satisfaction which will lead to personal referrals – our number one source of new business.

We recognize that our competitive advantage starts with our people and our culture. At First Republic, we work hard and move quickly as a very coordinated team. If you are looking for an opportunity to grow and contribute in a fun, fast-paced environment, First Republic is the place for you. We have exceptional people focused on providing extraordinary service.

About the Role:

The Student Loan Refinancing Specialist is a role created to recognize the unique and significant opportunity that currently exists to expand consumer banking relationships through our student loan refinancing product, the "All In One." The AIO product offers highly competitive rates for individuals to consolidate their student loan debt into one simple monthly payment. Our goal is to build long-term relationships with our AIO clients. Through offering best-in-class products and extraordinary service, the Student Loan Specialist will help solidify First Republic as the primary bank of our next generation of clients.

A key goal of the Specialist is to identify potential borrowers for the AIO product that are referred to First Republic through social media channels, marketing events, and client referrals. In addition, the Specialist will be responsible for deepening relationships with these borrowers and introducing new clients to Relationship Managers to ensure a seamless client experience. The Specialist will also work closely with the Credit Analyst group by ensuring that all AIO loan packages are complete for underwriting.

Responsibilities

• Identify potential borrowers for the "All In One" product through referrals from marketing events, social media channels, and client referrals.

• Vet and complete the initial analysis on new applications and ensure complete packages are submitted to the Credit Analyst team for underwriting.

• During the loan application process, the Associate will act as the liaison between clients, Credit Analysts, and Executive Loan Committee members at First Republic.

• Provide exceptional customer service and support for clients and internal team members.

• Daily client support activities will include: answering general questions on products and procedures, collecting completed paperwork and sending a full loan package for underwriting, following up on missing documents with borrowers as well as answering borrower's questions about their loans upon being funded.

• Ensure that all borrowers are aware of First Republic deposit services, lending products, and wealth management services/products.

• Create and maintain monthly reports to track the frequency of client contact, the services/products successfully offered to each client, and any additional services that can still be offered to each client.

Qualifications

The ideal candidate will have:

• 2 years of business or private banking experience (required), ideally in a customer service-related role.

• College degree (BA/BS) required, with a focus on business/finance preferred.

• Passion for providing extraordinary service.

• Experience with consumer lending or credit couseling.

• The ability to build relationships with key stakeholders across the bank and a successful track record of servicing clients.

• A strong sense of empathy and integrity.

• Exceptional verbal and written communication skills.

• Strong organizational skills and a high sense of urgency.

• An analytical mindset and enjoy working with numbers.

• A team-based approach and thrive in collaborative environments.

• An energetic, polished, confident, outgoing, and proactive style.

Options

This full-time position is located in Hazelton, PA. Relocation assistance not provided.

The purpose of this position is for a Refining Operator. The candidate is expected to be knowledgeable in plant safety, engagement, operational excellence, positive customer experience and other plant practices and procedures.

This position is responsible for:

• Follow all company policies in regardsto Safety, Food Safety, and GMP's

• Basic Operation of two roll and fiveroll refiners including gap pressures and temperature adjustments

• Put work orders in flexbatch

• Prep oils, liquors, and dry ingredientsfor work orders

• Mix batches and run those batchesthrough the kneader mixer, the two roll refiner and five roll refiner

• Test fineness of product using amicrometer

• Standardize tanks and do tank movementsthrough the D3 system

• Keep up with general housekeeping of therefining room

• Gain the ability to troubleshoot thechocolate making equipment

• Inform oncoming shift of any deviationswith the equipment

• Must be able to lift 50lbs

• Right to work in the U.S. that is notbased solely on possession of a student visa or a visa sponsored by athird-party employer.

• Cargill requires that employees be aminimum of 18 years old

• Sufficient proficiency in written andspoken English to effectively communicate with co-workers, follow instructions,and read and understand work related documentation, such as work orders,production schedules, data sheets, production reports, pick lists and foodsafety policies and procedures

• Must have High School Diploma orequivalent

• Must be willing and able to work 12 hrshifts including nights, overtime, holidays, and additional hours beyondregularly scheduled shift to cover vacancies, complete work jobs in progressand attend trainings

• Must be able to lift 50 pounds

• Must be able to ascend and descendstairs, ladders, etc. to work in elevated areas of the plant

• Must be able to work in confined spaces

• Must be able to prioritize tasks andhave good follow up skills

• Must have good time management skills

• Must be willing to accept accountability

• Must be a safety minded individual

Preferred Qualifications:

• Forklift Certified

• Able to work under special work conditions, such as extreme heat or cold.

Job Description:

Job Title

Manager, Refining Analytics

Job Type

Full Time

Location

St Paul Park Refining Co LLC - St. Paul Park, MN 55071 US (Primary)

Job Description

Manager, Refining Analytics

This position supports the Salt Lake Refinery in promoting financial awareness, costs leadership, performance management, financial planning, and oversees a team responsible for consolidating and analyzing site data, linking operational performance to the financial outcome, enabling effective operational and strategic decision making. Identifies, analyzes, and monitors business drivers that affect profitability and supports overall management strategy. Works with cross-functional teams and maintains positive and effective relationships with internal clients and other stakeholders in order to meet objectives.

Key Responsibilities:

• Manages a team responsible for providing actionable analytics for company operations and strategic initiatives.

• Recruits, develops, and coaches analysts to ensure team develops key capabilities and competencies.

• Leads the annual planning process including the development of site bottom up budget that is aligned with strategic objective, development of plan material for leadership team reviews, and highlight plan improvement opportunities.

• Leads the development of analysis and reporting of data for use in informed decision making by senior management. Prepares presentations and analysis for senior and executive level management.

• Oversees development and maintenance of models, analysis, forecasts and reports. Interprets and determines key drivers behind business results relative to plan.

• Establishes effective processes for measuring operational and financial performance. Works closely with management and business on scorecard development and segment performance reporting. Identifies and articulates key drivers and trends behind segment performance and business plan.

• Prepares ad-hoc financial analysis, decision support analytics, business cases, or other management level reporting and assignments as required.

• Drives process improvement initiatives and works across the organization to continuously improve overall analytical support.

• Leads the bi-annual Solomon Benchmarking studies and serves as the site subject matter expert in Solomon metrics.

• Maintains strong working relationships with operational business partners and other cross-functional roles within the Company in order to anticipate customer needs and expectations.

• The successful candidate will be placed at a level commensurate with experience and qualifications.

Education & Experience:

• Bachelor's degree in relevant field required.

• Minimum 8 years in business or financial analysis required.

• Strong understanding of refining operations is preferred.

• Refining engineering experience is preferred but not required.

• Advanced knowledge of finance and accounting concepts and principles.

• Comprehensive understanding of key business drivers.

• Effective oral and written communication skills with the ability to present to and influence management.

• Advanced skills in Microsoft Excel.

• Strong problem-solving skills.

• Ability to lead and direct the work of others.

• Ability to build a high-performing team.

• Ability to develop and maintain strong working relationships.

• Understanding of refining economics is a plus.

• Understanding of Solomon Benchmarking is a plus.

Principal Research Analyst - Downstream

Summary:

The Principal Research Analyst functions as a core member of the team to produce quality analysis, reports, consulting deliverables, and client-facing events.

General Job Duties:

• Research crude oil and refined product production, demand, and trade data for various countries (primarily Canada and the US) to support supply/demand analysis and assist with forecasting.

• Transform data into clear and compelling insight.

• Produce quick-turnaround analysis and research for publications, consulting projects, and client presentations.

• Contribute to consulting projects as required, researching data, creating spreadsheets and graphics, performing analysis and seeking out peer review of materials to support delivery of high-quality client-specific projects.

• Respond to research-related questions from clients by working in a highly collaborative fashion; requires learning the roles and expertise of others on research teams, seeking out help from other colleagues, become familiar with our research products and client request procedures.

• Gain knowledge and skills by actively contributing to the above listed activities, pursing activities/work in various disciplines, and staying abreast of current/hot topics.

Required Education and Experience

Bachelor's degree in economics, engineering, or industry-related fields is required along with a minimum of 8 years of relevant experience in industry, government, or consulting. A graduate degree in a relevant discipline is preferred but not required.

Other skills:

• Proficiency with MS applications is required (Excel, Word and PowerPoint); experience with databases is helpful.

• Keen attention to detail and highly effective organizational skills, including the ability to manage multiple tasks and deadlines simultaneously in a fast-paced environment.

• Effective verbal and written communication skills in a deadline-oriented environment.

• Flexible and able to work effectively and collaboratively with all coworkers.

• Self-motivated and ambitious, with good problem-solving skills.

We are proud to be an EEO/AA employer M/F/Disability/Veterans. Please refer to the EEO is the Law Poster & Supplement, Right to Work and Pay Transparency Policy. IHS Markit is a participant in E-Verify (see links below). We maintain a drug-free workplace and perform pre-employment drug testing.

EEO is the Law

EEO is the Law Supplement

Right to Work

Pay Transparency Policy

E-Verify

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