Layaway Clerk Job Description Sample

Provides 'World Class' Member Service by surprising and delighting our members every day. Processes all layaway transactions in a fast efficient manner.

• Ensures customer care and selling are #1 priority

• Processes all layaway transactions in a fast efficient manner

• Communicates daily with the management team in the processing of Return to Shelf (RTS) reports in an effort to reduce seasonal shrink

• Possesses knowledge of all areas of the store including specific locations of merchandise

• Ensures that Return to Shelf (RTS) merchandise is processed and returned to sales floor Attach labels to the RTS report for Loss Prevention Manager to review

• Adheres to policies in the processing of check and credit card transactions

• Strong understanding of all register functions including how to process all transactions and forms of tender

• Affixes labels to merchandise or packages to ensure customer satisfaction

• Processes refunded merchandise immediately to maintain accurate integrity and shrink opportunities

• Promotes the use of our credit card, Smart Plans, and add-on sales

• Possesses knowledge of the store, services, and locations of merchandise

• Ensures that department personnel pick up high-ticketed merchandise immediately

• Displays strong skill sets in use of the Remote Maintenance Unit (RMU) * Follows corporate guidelines relating to Merchandise Claims & Control (MCC), Known-Loss Merchandise, and open/empty packages

• Makes eye contact, smiles and greets all customers that come within ten feet of associate

• Engages in friendly conversation with customers to build customer relationships

• Assists in handling and resolving customer issues and complaints If you can not help the customer, find someone who can

• Demonstrates 'Take customer to the merchandise' policy

• Performs other duties as assigned

• Strong reading, writing, oral, and arithmetic skills

• Ability to possess a positive, friendly demeanor

• Ability to lift and move merchandise, typically a minimum of 20lbs

• Repetitive bending, lifting, stretching and reaching skills

• Ability to be cross-trained

• Demonstrate strong skills set in suggestive selling techniques

• Ability to understand and follow oral and written instructions

EEO EMPLOYER

Provides 'World Class' Member Service by surprising and delighting our members every day. Processes all layaway transactions in a fast efficient manner.

• Ensures customer care and selling are #1 priority

• Processes all layaway transactions in a fast efficient manner

• Communicates daily with the management team in the processing of Return to Shelf (RTS) reports in an effort to reduce seasonal shrink

• Possesses knowledge of all areas of the store including specific locations of merchandise

• Ensures that Return to Shelf (RTS) merchandise is processed and returned to sales floor Attach labels to the RTS report for Loss Prevention Manager to review

• Adheres to policies in the processing of check and credit card transactions

• Strong understanding of all register functions including how to process all transactions and forms of tender

• Affixes labels to merchandise or packages to ensure customer satisfaction

• Processes refunded merchandise immediately to maintain accurate integrity and shrink opportunities

• Promotes the use of our credit card, Smart Plans, and add-on sales

• Possesses knowledge of the store, services, and locations of merchandise

• Ensures that department personnel pick up high-ticketed merchandise immediately

• Displays strong skill sets in use of the Remote Maintenance Unit (RMU) * Follows corporate guidelines relating to Merchandise Claims & Control (MCC), Known-Loss Merchandise, and open/empty packages

• Makes eye contact, smiles and greets all customers that come within ten feet of associate

• Engages in friendly conversation with customers to build customer relationships

• Assists in handling and resolving customer issues and complaints If you can not help the customer, find someone who can

• Demonstrates 'Take customer to the merchandise' policy

• Performs other duties as assigned

• Strong reading, writing, oral, and arithmetic skills

• Ability to possess a positive, friendly demeanor

• Ability to lift and move merchandise, typically a minimum of 20lbs

• Repetitive bending, lifting, stretching and reaching skills

• Ability to be cross-trained

• Demonstrate strong skills set in suggestive selling techniques

• Ability to understand and follow oral and written instructions

EEO EMPLOYER

Provides 'World Class' Member Service by surprising and delighting our members every day. Processes all layaway transactions in a fast efficient manner.

• Ensures customer care and selling are #1 priority

• Processes all layaway transactions in a fast efficient manner

• Communicates daily with the management team in the processing of Return to Shelf (RTS) reports in an effort to reduce seasonal shrink

• Possesses knowledge of all areas of the store including specific locations of merchandise

• Ensures that Return to Shelf (RTS) merchandise is processed and returned to sales floor Attach labels to the RTS report for Loss Prevention Manager to review

• Adheres to policies in the processing of check and credit card transactions

• Strong understanding of all register functions including how to process all transactions and forms of tender

• Affixes labels to merchandise or packages to ensure customer satisfaction

• Processes refunded merchandise immediately to maintain accurate integrity and shrink opportunities

• Promotes the use of our credit card, Smart Plans, and add-on sales

• Possesses knowledge of the store, services, and locations of merchandise

• Ensures that department personnel pick up high-ticketed merchandise immediately

• Displays strong skill sets in use of the Remote Maintenance Unit (RMU) * Follows corporate guidelines relating to Merchandise Claims & Control (MCC), Known-Loss Merchandise, and open/empty packages

• Makes eye contact, smiles and greets all customers that come within ten feet of associate

• Engages in friendly conversation with customers to build customer relationships

• Assists in handling and resolving customer issues and complaints If you can not help the customer, find someone who can

• Demonstrates 'Take customer to the merchandise' policy

• Performs other duties as assigned

• Strong reading, writing, oral, and arithmetic skills

• Ability to possess a positive, friendly demeanor

• Ability to lift and move merchandise, typically a minimum of 20lbs

• Repetitive bending, lifting, stretching and reaching skills

• Ability to be cross-trained

• Demonstrate strong skills set in suggestive selling techniques

• Ability to understand and follow oral and written instructions

EEO EMPLOYER

Provides 'World Class' Member Service by surprising and delighting our members every day. Processes all layaway transactions in a fast efficient manner.

• Ensures customer care and selling are #1 priority

• Processes all layaway transactions in a fast efficient manner

• Communicates daily with the management team in the processing of Return to Shelf (RTS) reports in an effort to reduce seasonal shrink

• Possesses knowledge of all areas of the store including specific locations of merchandise

• Ensures that Return to Shelf (RTS) merchandise is processed and returned to sales floor Attach labels to the RTS report for Loss Prevention Manager to review

• Adheres to policies in the processing of check and credit card transactions

• Strong understanding of all register functions including how to process all transactions and forms of tender

• Affixes labels to merchandise or packages to ensure customer satisfaction

• Processes refunded merchandise immediately to maintain accurate integrity and shrink opportunities

• Promotes the use of our credit card, Smart Plans, and add-on sales

• Possesses knowledge of the store, services, and locations of merchandise

• Ensures that department personnel pick up high-ticketed merchandise immediately

• Displays strong skill sets in use of the Remote Maintenance Unit (RMU) * Follows corporate guidelines relating to Merchandise Claims & Control (MCC), Known-Loss Merchandise, and open/empty packages

• Makes eye contact, smiles and greets all customers that come within ten feet of associate

• Engages in friendly conversation with customers to build customer relationships

• Assists in handling and resolving customer issues and complaints If you can not help the customer, find someone who can

• Demonstrates 'Take customer to the merchandise' policy

• Performs other duties as assigned

• Strong reading, writing, oral, and arithmetic skills

• Ability to possess a positive, friendly demeanor

• Ability to lift and move merchandise, typically a minimum of 20lbs

• Repetitive bending, lifting, stretching and reaching skills

• Ability to be cross-trained

• Demonstrate strong skills set in suggestive selling techniques

• Ability to understand and follow oral and written instructions

EEO EMPLOYER

Provides 'World Class' Member Service by surprising and delighting our members every day. Processes all layaway transactions in a fast efficient manner.

• Ensures customer care and selling are #1 priority

• Processes all layaway transactions in a fast efficient manner

• Communicates daily with the management team in the processing of Return to Shelf (RTS) reports in an effort to reduce seasonal shrink

• Possesses knowledge of all areas of the store including specific locations of merchandise

• Ensures that Return to Shelf (RTS) merchandise is processed and returned to sales floor Attach labels to the RTS report for Loss Prevention Manager to review

• Adheres to policies in the processing of check and credit card transactions

• Strong understanding of all register functions including how to process all transactions and forms of tender

• Affixes labels to merchandise or packages to ensure customer satisfaction

• Processes refunded merchandise immediately to maintain accurate integrity and shrink opportunities

• Promotes the use of our credit card, Smart Plans, and add-on sales

• Possesses knowledge of the store, services, and locations of merchandise

• Ensures that department personnel pick up high-ticketed merchandise immediately

• Displays strong skill sets in use of the Remote Maintenance Unit (RMU) * Follows corporate guidelines relating to Merchandise Claims & Control (MCC), Known-Loss Merchandise, and open/empty packages

• Makes eye contact, smiles and greets all customers that come within ten feet of associate

• Engages in friendly conversation with customers to build customer relationships

• Assists in handling and resolving customer issues and complaints If you can not help the customer, find someone who can

• Demonstrates 'Take customer to the merchandise' policy

• Performs other duties as assigned

• Strong reading, writing, oral, and arithmetic skills

• Ability to possess a positive, friendly demeanor

• Ability to lift and move merchandise, typically a minimum of 20lbs

• Repetitive bending, lifting, stretching and reaching skills

• Ability to be cross-trained

• Demonstrate strong skills set in suggestive selling techniques

• Ability to understand and follow oral and written instructions

EEO EMPLOYER

Provides 'World Class' Member Service by surprising and delighting our members every day. Processes all layaway transactions in a fast efficient manner.

• Ensures customer care and selling are #1 priority

• Processes all layaway transactions in a fast efficient manner

• Communicates daily with the management team in the processing of Return to Shelf (RTS) reports in an effort to reduce seasonal shrink

• Possesses knowledge of all areas of the store including specific locations of merchandise

• Ensures that Return to Shelf (RTS) merchandise is processed and returned to sales floor Attach labels to the RTS report for Loss Prevention Manager to review

• Adheres to policies in the processing of check and credit card transactions

• Strong understanding of all register functions including how to process all transactions and forms of tender

• Affixes labels to merchandise or packages to ensure customer satisfaction

• Processes refunded merchandise immediately to maintain accurate integrity and shrink opportunities

• Promotes the use of our credit card, Smart Plans, and add-on sales

• Possesses knowledge of the store, services, and locations of merchandise

• Ensures that department personnel pick up high-ticketed merchandise immediately

• Displays strong skill sets in use of the Remote Maintenance Unit (RMU) * Follows corporate guidelines relating to Merchandise Claims & Control (MCC), Known-Loss Merchandise, and open/empty packages

• Makes eye contact, smiles and greets all customers that come within ten feet of associate

• Engages in friendly conversation with customers to build customer relationships

• Assists in handling and resolving customer issues and complaints If you can not help the customer, find someone who can

• Demonstrates 'Take customer to the merchandise' policy

• Performs other duties as assigned

• Strong reading, writing, oral, and arithmetic skills

• Ability to possess a positive, friendly demeanor

• Ability to lift and move merchandise, typically a minimum of 20lbs

• Repetitive bending, lifting, stretching and reaching skills

• Ability to be cross-trained

• Demonstrate strong skills set in suggestive selling techniques

• Ability to understand and follow oral and written instructions

EEO EMPLOYER

Provides 'World Class' Member Service by surprising and delighting our members every day. Processes all layaway transactions in a fast efficient manner.

• Ensures customer care and selling are #1 priority

• Processes all layaway transactions in a fast efficient manner

• Communicates daily with the management team in the processing of Return to Shelf (RTS) reports in an effort to reduce seasonal shrink

• Possesses knowledge of all areas of the store including specific locations of merchandise

• Ensures that Return to Shelf (RTS) merchandise is processed and returned to sales floor Attach labels to the RTS report for Loss Prevention Manager to review

• Adheres to policies in the processing of check and credit card transactions

• Strong understanding of all register functions including how to process all transactions and forms of tender

• Affixes labels to merchandise or packages to ensure customer satisfaction

• Processes refunded merchandise immediately to maintain accurate integrity and shrink opportunities

• Promotes the use of our credit card, Smart Plans, and add-on sales

• Possesses knowledge of the store, services, and locations of merchandise

• Ensures that department personnel pick up high-ticketed merchandise immediately

• Displays strong skill sets in use of the Remote Maintenance Unit (RMU) * Follows corporate guidelines relating to Merchandise Claims & Control (MCC), Known-Loss Merchandise, and open/empty packages

• Makes eye contact, smiles and greets all customers that come within ten feet of associate

• Engages in friendly conversation with customers to build customer relationships

• Assists in handling and resolving customer issues and complaints If you can not help the customer, find someone who can

• Demonstrates 'Take customer to the merchandise' policy

• Performs other duties as assigned

• Strong reading, writing, oral, and arithmetic skills

• Ability to possess a positive, friendly demeanor

• Ability to lift and move merchandise, typically a minimum of 20lbs

• Repetitive bending, lifting, stretching and reaching skills

• Ability to be cross-trained

• Demonstrate strong skills set in suggestive selling techniques

• Ability to understand and follow oral and written instructions

EEO EMPLOYER

Provides 'World Class' Member Service by surprising and delighting our members every day. Processes all layaway transactions in a fast efficient manner.

• Ensures customer care and selling are #1 priority

• Processes all layaway transactions in a fast efficient manner

• Communicates daily with the management team in the processing of Return to Shelf (RTS) reports in an effort to reduce seasonal shrink

• Possesses knowledge of all areas of the store including specific locations of merchandise

• Ensures that Return to Shelf (RTS) merchandise is processed and returned to sales floor Attach labels to the RTS report for Loss Prevention Manager to review

• Adheres to policies in the processing of check and credit card transactions

• Strong understanding of all register functions including how to process all transactions and forms of tender

• Affixes labels to merchandise or packages to ensure customer satisfaction

• Processes refunded merchandise immediately to maintain accurate integrity and shrink opportunities

• Promotes the use of our credit card, Smart Plans, and add-on sales

• Possesses knowledge of the store, services, and locations of merchandise

• Ensures that department personnel pick up high-ticketed merchandise immediately

• Displays strong skill sets in use of the Remote Maintenance Unit (RMU) * Follows corporate guidelines relating to Merchandise Claims & Control (MCC), Known-Loss Merchandise, and open/empty packages

• Makes eye contact, smiles and greets all customers that come within ten feet of associate

• Engages in friendly conversation with customers to build customer relationships

• Assists in handling and resolving customer issues and complaints If you can not help the customer, find someone who can

• Demonstrates 'Take customer to the merchandise' policy

• Performs other duties as assigned

• Strong reading, writing, oral, and arithmetic skills

• Ability to possess a positive, friendly demeanor

• Ability to lift and move merchandise, typically a minimum of 20lbs

• Repetitive bending, lifting, stretching and reaching skills

• Ability to be cross-trained

• Demonstrate strong skills set in suggestive selling techniques

• Ability to understand and follow oral and written instructions

EEO EMPLOYER

Provides 'World Class' Member Service by surprising and delighting our members every day. Processes all layaway transactions in a fast efficient manner.

• Ensures customer care and selling are #1 priority

• Processes all layaway transactions in a fast efficient manner

• Communicates daily with the management team in the processing of Return to Shelf (RTS) reports in an effort to reduce seasonal shrink

• Possesses knowledge of all areas of the store including specific locations of merchandise

• Ensures that Return to Shelf (RTS) merchandise is processed and returned to sales floor Attach labels to the RTS report for Loss Prevention Manager to review

• Adheres to policies in the processing of check and credit card transactions

• Strong understanding of all register functions including how to process all transactions and forms of tender

• Affixes labels to merchandise or packages to ensure customer satisfaction

• Processes refunded merchandise immediately to maintain accurate integrity and shrink opportunities

• Promotes the use of our credit card, Smart Plans, and add-on sales

• Possesses knowledge of the store, services, and locations of merchandise

• Ensures that department personnel pick up high-ticketed merchandise immediately

• Displays strong skill sets in use of the Remote Maintenance Unit (RMU) * Follows corporate guidelines relating to Merchandise Claims & Control (MCC), Known-Loss Merchandise, and open/empty packages

• Makes eye contact, smiles and greets all customers that come within ten feet of associate

• Engages in friendly conversation with customers to build customer relationships

• Assists in handling and resolving customer issues and complaints If you can not help the customer, find someone who can

• Demonstrates 'Take customer to the merchandise' policy

• Performs other duties as assigned

• Strong reading, writing, oral, and arithmetic skills

• Ability to possess a positive, friendly demeanor

• Ability to lift and move merchandise, typically a minimum of 20lbs

• Repetitive bending, lifting, stretching and reaching skills

• Ability to be cross-trained

• Demonstrate strong skills set in suggestive selling techniques

• Ability to understand and follow oral and written instructions

EEO EMPLOYER