Lead Former Job Description Sample
Training Unit Lead And Lead LMS Administrator (Human Resource Consultant 3)
Keeping Washington Clean and Evergreen
Do you value others, have high work standards, and enjoy influencing how people within an organization learn and grow?
The Department of Ecology is looking for a training and development professional who is a creative problem solver and works well in a fast-paced, customer-focused work environment. If this sounds like you, come and be a part of a public service agency that is focused on being the leader in protecting, preserving, and enhancing the environment for the people in our Evergreen State.
We are a medium sized agency with 1600+ employees operating through-out Washington State. We employ a talented group of highly educated people who are passionate about our land, air, and water.
Our Human Resources Office (HRO) in Lacey, WA is looking to fill a Training Unit Lead and Lead LMS Administrator position.
This position contributes to meeting the mission of the agency and the Human Resource Organization (HRO) by ensuring that Ecology CORE, required, and highly recommended training is accessible to all employees through-out the state and is responsible for training new staff and developing more senior staff within the unit. The delivery of high quality learning and development experiences help employees gain necessary knowledge, skills, and abilities to achieve improved individual, team, and agency performance. The position also provides senior level knowledge regarding learning management system data configuration, retrieval, reporting, and ongoing system maintenance and development.
Our agency's culture is focused on making a difference with leadership that encourages innovative partnerships, embraces the value of people, and believes in the fun factor. We invest in our employees to create and sustain a working environments that promotes creative leadership, effective resource management, teamwork, professionalism, and accountability. Maybe you've seen some of our recent stories on Twitter, Facebook, Instagram or our blog.
To learn more about our agency, please visit our website at: www.ecology.wa.gov.
Local efforts... Diverse people... Statewide impacts
This key leadership position will oversee and support high quality service delivery of CORE, required, and highly recommended training services throughout the state in order to support:
The HR Program's mission "to develop successful employees", and
The Training Unit's mission "to be seen as professional career partners with the agency's greatest resource, it's employees"
In order to accomplish this, the successful candidate will:
Lead the Training Unit
Train, instruct, check, and coach the work of others within the training unit.
Proactively identify and implement processes to improve workflow, organization, and communication surrounding CORE, required, and highly recommended training services.
Provide advice and back up services in times of transition and workload peak to continue to deliver customized training solutions at Lacey HQ and in the regional offices based on business need.
Organize and coordinate weekly training huddles based on business/ staff need.
Provide feedback to the RTD Manager that informs performance management and identifies the training and development needs of the HRCs in the training unit.
Investigate the feasibility of "leaning out" Core and Required training hours through possible on-line learning, streamlining current classes (combining), and using a hybrid learning approach (pre-work on-line).
Partner with Ecology managers, supervisors, employees, and other human resource team members to develop blended learning programs (on-line and instructor led) by connecting and coordinating internal and external resources and sharing past best practices.
Work with the training team and HR management to optimize training services offered inside of Ecology including internal educational resources and external training providers, employees, supervisors, managers and executives.
Assist with on boarding of new Training Service Providers.
Work to link the new employee orientation SharePoint site with in-person New Employee events in all agency locations through effective communications. Works to improve current in-person New Employee Orientations through-out the agency.
Oversee and/ or coordinate workforce development projects. Use project timelines to deliver training services and programs to ensure that expected results are achieved within the specified timeframe.
Serve as the Agency's LMS Administrator
Partner with the Department of Enterprise Systems (DES) to maintain and enhance Ecology's use of the statewide external Learning Management System (LMS) that will support our agency's training policies, procedures, and plans, workforce development efforts, and organizational strategies including how to integrate disparate systems into a comprehensive agency-wide learning platform.
Proactively identify and implement processes to improve workflow, organization, and communication surrounding the learning system environment.
Technical lead to train LMS processes and system features with Ecology employees, Supervisors, Managers, and Executives.
Troubleshoot and coordinate second and third tier LMS technical support with WATech.
Represent Ecology's interests to state-wide LMS governance groups.
This recruitment will remain open until filled. The initial screening will be December 14, 2018. In order to be considered for the initial screening, please submit an application on or before December 13, 2018. The agency reserves the right to make an appointment any time after the initial screening date.
Bachelor's Degree with a focus on business, human resources, social or organizational behavioral sciences or related field AND 2 years of broad-based professional human resources experience, including recent training and workforce development HR service experience, organizational development and/ or change experience, and advising on complex human resource issues.
Equivalent education / experience.
Masters Degree with a focus on business, human resources, social or organizational behavioral sciences or related field will substitute one year of experience as described above.
Desired experience and training:
3 years of recent work experience on the learning & development team and/or department.
3 years of work experience in project management; complex, large scale and innovative technology projects.
2 years of recent experience developing and managing internal and external key stakeholder relationships.
1 year of work experience managing or implementing enterprise-wide learning systems (LMS).
1 year of work experience implementing an LMS system within Washington state government.
2 years of work experience in facilitating training workshops.
Knowledge of adult learning theory with effective application in a business setting.
3 years of work experience with Learning Management Systems (web-based SumTotal Maestro preferred).
1-2 years of work experience with web-based content and collaboration tools such as SharePoint.
Advanced knowledge of Microsoft Excel.
Why work for Ecology?
Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment.
A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping the health and financial security of you and your family a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to work/life balance.
Ecology employees may be eligible for the following:
Medical/Dental/Vision for employee & dependent(s), Public Employees Retirement System (PERS), Vacation, Sick, and other Leave*, 11 Paid Holidays per year*, Public Service Loan Forgiveness, Tuition Waiver, Long Term Disability & Life Insurance, Deferred Compensation Programs, Dependent Care Assistance Program (DCAP), Flexible Spending Arrangement (FSA), Employee Assistance Program, Commute Trip Reduction Incentives, Combined Fund Drive, SmartHealth
Student debt and how working for Ecology can help
Employees may be eligible for the Public Service Loan Forgiveness (PSLF) Program, which forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments under a qualifying repayment plan while working full-time for a qualifying employer. See https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service for more details.
- See the Benefits tab in this announcement for more information
In order to be considered, applicants MUST include the following documents as an attachment to their application:
- A cover letter describing how your experience, skills and abilities meet the required qualifications of this position.
- A resume outlining your professional experience.
Please complete the applicant profile when applying for this position. Or, you may paste the text of your resume within the profile's resume text field.
Please read the supplemental questions carefully and answer completely. Incomplete responses, including "please see resume" may disqualify you from further consideration.
Department of Ecology employees, please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources.
If you are reading this announcement in print format, please visit www.careers.wa.gov to access the online recruitment system. Click on "Look for Jobs" and select Dept. of Ecology under the "Department" search list. Click "Apply Search."
If you need assistance applying for this job, please call 360-407-6186 or email firstname.lastname@example.org. Please do not send an email to this address to follow-up the status of your application. You can view the latest status of your application on your profile's main page.
If you have specific questions about the position, please email Jacquie Galan at: email@example.com. Please do not contact Jacquie to inquire about the status of your application.
The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed.
The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186. Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
Lead Branch Associate / Lead Teller / Buna
Location: Beaumont, Texas. United States
Job type: Employment | Retail Banking - Branch
Published on: 13th December 2018
This jobs belongs to another country and because of that, the specifications of its selection process will be different. If you apply, you will be registered on BBVA Compass.
You could get know of this country process selection in BBVA Compass
At BBVA, we are working to make banking better for everyone. That is where you come in.
We are looking for smart, team oriented people who want to be part of a first-class workforce that gives people the tools they need to meet their financial goals, all while delivering an outstanding client experience. Learn more below.
1.High school diploma required; college degree preferred
2.One year of previous Branch Associate/Teller experience required. (LBA II requires two years of previous Branch Associate/Teller experience or displays a high level of skill meeting the needs of clients and solving client problems).
3.One year experience working in a team environment for LBA II required.
4.Have a focus for sales (LBA II level requires 6 months + excelling in sales or referrals).
5.Must display a friendly and helpful attitude and have the ability to positively interact with clients and co-workers.
6.Demonstrate leadership qualities.
7.Perform basic mathematical calculations
8.Exhibits attention to detail
9.Performs with a high level of accuracy.
10. Demonstrate the ability to learn and apply procedures.
11. Computer, keyboarding, and 10-key skills.
12. Able to lift up to 50 pounds throughout the day.
Deliver an exceptional client experience. Responsible for monitoring, follow up and reporting processes on the Teller Line.
Specifically all functions related to the vault and ATM such as preparing, processing, and balancing incoming and outgoing shipments of currency. In addition perform all paying and receiving branch associate responsibilities. Ensure appropriate operational procedures and security standards are in place for the cash handling functions of the branch.
Participate in all banking center sales, service and lobby management activities. Participate in all branch sales meetings held by the Branch Retail Executive and the Client Experience and Operations Manager. Client Experience
Deliver an exceptional client experience. Act as Passion for Customer Accelerator (PfCA) and JD Power Champion within the branch to ensure high quality customer service results. Operations and Compliance
Monitor, follow up and report to CEOM individual team members’ understanding, implementation and execution of all policies, procedures, products, systems and banking transactions to ensure sound decision making. Encourage associates to perform at an exceptional and extremely accurate level by eliminating over/shorts and perform all paying and receiving Branch Associate duties, as well as more complex transactions, balancing functions, and other branch duties as assigned. Branch Associate
Work with CEOM to prepare work schedules within Branch Associate model recommendations to ensure adequate staffing levels to meet service needs of clients while assisting in the management of overtime. Coordinate work flow to ensure all work is properly completed and distributed to the proper area in a timely manner. Through daily observation, identify areas of weakness and coach the Branch Associates to improve performance.
Sales and Profitability
Support the achievement of all branch sales goals as determined by the Retail Network and assigned by the Branch Retail Executive. Promote sales awareness by demonstrating leadership, product knowledge and awareness of all campaign offers to ensure that Branch Associates are activity seeking referral opportunities and related activities.
Monitor and report security issues inside and outside the branch to management as appropriate and in compliance with security manual and safety standards.
Accountant Lead Or Sr Lead
This position may be filled as an Accountant Lead or Sr Lead depending on the qualifications and experience of the candidate.
Affiliate Accounting and Allocations performs the affiliate billing functions of Entergy's service, retail electric utility, and non-regulated companies. This group is responsible for ensuring that product/service costs are billed between affiliates fairly and equitably in accordance with generally accepted accounting principles and applicable FERC and regulatory commission rules. This department also maintains systems used for the allocations process and maintains responsibility for several of them.
This position supports a manager and/or departmental peers by performing accounting related activities; policy interpretation and application; execution of business processes and associated controls. It owns one or more key complex processes and plays a key role in project or process improvement initiatives; and ensures the integrity of accounting information by recording verifying, consolidating, and entering accounting transactions.
The position will be involved in various aspects of the affiliate billing and allocations functions which may include the following:
Performs assignments requiring understanding and application of accounting principles, practices, and concepts (i.e. preparation of journal entries, reconciliations, etc.).
Financial statement and billing/allocation results analysis.
Accepts ownership of business processes and associated controls
Significant interface with internal and external customers; including functional business unit representatives, legal and regulatory representatives, outside consultants, regulatory commission staff, and auditors.
Billing and allocation consultation on functional and cross-functional teams; includes interpretation of regulatory policy and applications.
Support of affiliate testimony, schedules, exhibits, and requests for information with regard to rate proceedings.
Maintenance of allocations systems
Identifying process improvement opportunities
Plays a key role in project or process improvement initiatives
Minimum education required of this position:
Bachelor's Degree in Accounting, Finance, or related field, or equivalent work experience.
Minimum experience required of this position:
5+ years of experience in accounting
Minimum knowledge, skills and abilities required for this position:
Utility accounting experience and working knowledge of the FERC uniform system of accounts desired; working knowledge of Entergy business and processes a plus. Knowledge of accounting controls and processes.
Proficient knowledge of MS Office applications; display strong analytical skills by efficiently using knowledge of tools and business processes to identify problems and resolve issues. Ability to work effectively - either independently or in a team environment.
Any certificates, licenses, etc. required for this position:
Desired: Professional Certifications such as CPA or making progress toward CPA.
Primary Location: Louisiana-New Orleans
Job Function: Professional
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 84078
Travel Percentage:Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement
Nearest Major Market: New Orleans
Job Segment: Accounting, Law, Business Process, CPA, Finance, Legal, Management
Lead Technology Consultant - Titled Lead Contact Center And UC Technology Consultant
CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.
Having broad and deep expertise in Contact Center and Unified Communications. Hands on consulting position that works with client business and technology leaders as well as engineers and vendors. Works on significant client impacting projects that are result oriented and managed to achieve both target metrics and on-time delivery. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups.
Leads both pre-sales and post sales Contact Center and Unified Communication Consulting engagements with Clients and internal CenturyLink teams.
Maintains industry level knowledge of key suppliers and capabilities of systems in Hosted and On-Premise deliverable models across industry leaders including Genesys, Avaya, Cisco, InContact, Microsoft etc.
Leads client workshops in gathering business requirements and technical requirements. Is able to translate business requirements to technical requirements.
Is able to perform Return on Investment (ROI) analysis.
Is able to develop Contact Center and Unified Communication architectures. Can develop detailed business and technical requirements across multi-vendor systems.
Leads delivery of projects, including overall program management, with responsibilities including gathering requirements from both vendor and development teams to understand system integration, choosing best solution or engaging with development team to build solutions
Includes reviewing business and technical requirements with stake holders, creating project documents and deliverables, building strategies, high level design and documenting clients' current and future state.
Gathers, writes and explains technical requirements to vendors, internal development teams, and the client leaders both in technology and the business.
Consulting Level Bachelor's degree. Typically with 8+ years of experience
Hands on technical and engineering experience
Business and Technical Strategy Development
In-depth Contact Center and Unified Communications technical/engineering capabilities across industry leading platforms including Cisco, Genesys, Avaya, Microsoft
Program Management and Technical
Able to communicate with business stake holders and technical stakeholders
Sufficient financial background to develop ROI analysis
Strong tools capabilities with project management tools, presentation tools and document development tools (e.g. Word).
Bachelors or Equivalent in Engineering General or Computer Science
Alternate Location: US-Arizona-Prescott; US-Arizona-Scottsdale; US-California-Los Angeles; US-California-Sacramento; US-California-San Jose; US-California-Santa Clara; US-California-Sunnyvale; US-Colorado-Broomfield; US-Colorado-Denver; US-Florida-Fort Lauderd; US-Florida-Ft Lauderdale; US-Florida-Orlando; US-Florida-Pensacola; US-Florida-Tampa; US-Illinois-Chicago; US-North Carolina-Raleigh; US-Texas-Austin; US-Texas-Dallas; US-Texas-Fort Worth; US-Washington-Seattle
Requisition # : 207586
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Lead / Sr. Lead Design Engineer
Lead design engineering projects related to Compressors and Integrated Products (Systems) for stationary and transport refrigeration applications. Identify and highlight the need for in-depth analysis at different phases of the design. Propose design solutions for complex problems independently and performs detail Design Analysis to meet Structural, Thermal and Fatigue load requirements. Will also ensure the design meets key criteria such as Design for Manufacturability, Assembly and Reliability. Makes significant contribution towards technical and design decisions. Provide design support for New Product Development, Customer Support and Plant Support projects for traditional Compression Technology and Integrated Products Technology (Systems).
Design Engineer owns the design and perform design and analysis tasks to meet Fit-Form and Function and Final Release in timely manner
Works directly with product engineering groups to support Compression and Integrated Products within Refrigeration Engineering
Works directly with Technical Support Organization such as Methods Group, Applied Mechanics, Sound and Vibration and Materials group
Performs design work including 3D modeling and detailed print generation
Responsible for Material selection, GD&T, Stack Analysis and Fit-Form & Function
Responsible to ensure the design meets key criteria such as Design for Manufacturability, Assembly, Performance and Reliability
Works closely with Operations, Manufacturing and Production engineers to ensure products are designed for manufacture
Responsible for checking and validating Engineering Designs where required
Work with project engineers to develop presentations describing design project status. Summarize results and present in Technical Reviews
To participate in general Refrigeration Engineering Technical Review and DFMEA's for applicable design projects
Adheres to Emerson Design Guidelines and regularly review the design processes and identify the updates required
BS in Mechanical or Electrical or equivalent degree with 7 plus years of experience in Design Engineering
CAD Modeling and Detailing experience in NX or Pro/E w/ 8k Hrs. experience
Ability to perform complex Structural and Thermo-fluids analysis to drive effective design engineering solutions
Strong analytical and problem-solving skills and demonstrated ability to apply creative thinking to complex technical problems
Experienced in applying GD&T (Geometric Dimensioning and Tolerance) and identify Critical features
Experience with mechanical systems, rotating machinery, design of mechanical elements and general manufacturing process
Excellent communication and presentation skills
Experience with FEA
Knowledge of Turbo Machinery
Knowledge and experience with HVAC/R technology
Manufacturing domain knowledge in one or more areas such as Machining, Casting, Powder Metal, Plastic molding,...
No calls or agencies please. Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-314-553-2544 (V/TTY/TDD) or by sending an email to firstname.lastname@example.org.
Lead Healthcare Management/Process Improvement Engineer
The Lead Healthcare Management Engineer, is Corporate Process Improvement role that coaches executives on the use of Productivity Management in conjunction with Process Improvement to improve the performance of the Acute Division Hospitals. Develops and delivers education on Process Improvement and Lean Six Sigma and work with teams to identify improvement opportunities to improve the performance of the Acute Division Hospitals.
Need to be well versed in labor productivity and redesign of work flow.?? Has to have hospital experience.??Manages Productivity Management System and work with Visionware to develop and enhance ongoing reporting. Develops processes and tools for the effective management of staffing(working in conjunction with other corporate departments), including overtime and agency usage. Develop and maintain productivity standards for health system activities to be used in determining staffing, personnel utilization and cost analysis.
Develop processes and tools for Benchmarking and the use of comparative information for budgeting. Recommends staffing levels and division of labor responsibilities based on standards and other comparative information. BachelOR's degree in Industrial Engineering, Health Systems Engineering or another related field, Master degree preferred At least yearsof experience as Director involving Process Improvement ExperiencWorking with Healthcare productivity management and process improvement systems.
Good communication skills and presentation skills and experience in leading multi-disciplinary team to solve problems. Certified Green Belt or Black Belt preferred. Travel is 70-80% Competitive compensation commensurate with experience and benefits programs including medical, dental, life insurance and 401k.
Production Lead - Boston MA - Food Mfg Required
ROLES AND RESPONSIBILITIES
- Adhere to safe working practices at all times
- Perform daily checks of area for non-compliance and report them to your supervisor
- Ensure finished product conforms to specifications
- Manufacture quality products efficiently within time and quantity parameters
- Drive and motivate team to meet and exceed daily targets and deadlines i.e. UPMH
- Accurate and timely completion of required documentation to enable clear traceability
- Follow the company GMP's
- Ensure clean and tidy production area at all times
- Remove out of spec material from production line
- Complete Date Code and Label checks.
- Report Downtime to maintenance in a timely manner
- Plan ahead all activities to reduce downtime
- Manage ERP system transactions.
- Manage employees work schedules, breaks and tardiness
- Communicate and update all relevant parties of any issues or changes
- Conduct Weekly team brief with direct reports
- Monitor and action all waste
- Manage inventory of raw material
- Manage, coach and develop direct reports.
- Take active lead with new employees and temporary labor
- Encourage colleagues to challenge the status quo and drive continuous improvement
- Take instructions from supervisors.
- Any other tasks deemed reasonable and reasonably requested by management
QUALIFICATIONS AND EXPERIENCE
- 2 years manufacturing experience preferably in the food industry
- Experience working in temperature controlled settings
- Experience with perishable items
- Proven track record in safe working practices
- Excellent interpersonal skills needed for working in a team environment
- Goal oriented & well organized
- Ability to work all scheduled shifts, on time
Lead Ios Engineer
- Build high quality native iOS apps (iPhone & iPad), using the latest version of Swift
- Delight our customers via rich interactions, performant code, and adherence to industry best practices
- Shape and execute the overall mobile architecture and vision
- Integrate with RESTful web services, both internal and external
- Manage a few direct reports
- 3+ years of hands-on iOS development in a professional setting, ideally leveraging Swift
- At least one app listed in the App Store
- Working knowledge of web application architecture and RESTful services
- Familiarity with Apple’s HIG
- A strong appetite for learning (new frameworks, new languages, etc.)
- A disposition that is friendly, flexible, and pragmatic
Service Design Project Lead
We are a growing team of strategists, storytellers, researchers, ethnographers, and rebels at the forefront of design at Fannie Mae. Our mission is to provide access to reliable, affordable mortgage financing in all markets at all times. Our Customer Experience Design team is a part of the larger Strategy, Insight and Marketing organization, focused on reinventing the company, putting design at the forefront of our business, and transforming how it fulfills this promise into the future. Our designers are passionate about creating customer-centric solutions that will keep the idea of home within reach for more Americans.
KEY JOB FUNCTIONS
- Identify opportunities to enhance the customer experience by gaining a deep understanding through research.
- Use service design principles (frontstage, backstage, etc.) and tools (personas, customer journey maps, service blueprinting, etc.) to develop insights about customer needs, expectations, pain points and opportunities.
- Proactively build partnerships with key stakeholders to strengthen trust and collaboration.
- Collaborate with partners to co-develop a solution that solves for their unique and complex business problems.
- Oversee user research engagements including empathy interviews, ethnographic observation, workflow analysis, and contextual inquiry of customers.
- Use research to develop profiles of various customer archetypes and personas to guide the evolution of experiences.
- Create detailed journey maps and other data visualizations to create a holistic view of an ecosystem, including digital and other channels.
- Track team portfolio of projects and commitments to manage current and forecast future engagements.
- Provide regular reporting to leadership on the progress and impact of your team’s design engagements.
- Serve as an advocate and educator of design; providing translation of design culture and skill sets to stakeholders that have little or no familiarity in working with
- Bachelor's Degree in design-related field, social sciences, or closely related discipline or equivalent required
- Graduate degree (preferred): MFA / MDes / MBA / MPS in Design, Service Design, Interdisciplinary Design, Interaction Design, Industrial Design or related field
- 4+ years of related experience
- Experience with Service Design, Design Thinking and Qualitative Research techniques and methodologies required.
- Experience partnering with a variety of business stakeholders and with a wide variety of business problems required.
- Excellent communication skills at various levels of management including senior executives and customer and industry partners.
- Proven designs and experience working on services that have been implemented in the real world.
- Experience crafting a project vision, execution strategy and client relationships.
- Ability to build and maintain strong working relationships with colleagues, clients and key stakeholders.
Oracle Technical Support Lead
Location: San Fransicso, CA.
Day to Day job Duties: (what this person will do on a daily/weekly basis)
• Develop and maintain all customized oracle EBS applications according to business requirement for configuration.
• Prepare technical designs for all functional business requirements and provide support to all technical activities and prepare efficient plans for same.
• Assist all team for feasibility analysis and participate in all development activities and perform tests on data migration and production platform.
• Develop and customize all oracle applications and provide an effective interface for all business requirements and support to all vendors to resolve all business issues and provide assistance to all external vendor.
• Design detail specifications for all application development and design various oracle database and evaluate all design and coding activities.
• Prepare plans for all deployment requirements and customize all oracle applications as per requirement with help of various application developer module.
• Design various technical specifications and documents all oracle applications and prepare reports and revise same and coordinate with all system and server administrators to implement all patches and fixes.
• Manage and resolve various Oracle applications for all service tickets.
• Perform troubleshoot on all oracle application issues and provide production support and prepare test scripts on all applications and implement all fixes.
• Implement various Oracle tools and scripts to identify any issues and collaborate with business users to implement all test applications.
Basic Qualifications: (what are the skills required to this job with minimum years of experience on each)
• Minimum 6+ years of Oracle ERP Technical experience with in Supply chain & Financial modules
Travel: No Travel required for this position. Job Location location is San Francisco.
Degree: Bachelors in Computer Science or Engineering or equivalent work experience
Nice to Have; (But not a must)
• Project lead experience
• Hands-on experience with Oracle Cloud technologies
• Excellent knowledge of Oracle ERP systems and ERP implementation process.
• Ability to work in a Consulting and team environment.
• Excellent written and verbal communications skills mandatory.
• Impeccable customer service and interpersonal skills.
Central Business Solutions, Inc,
37600 Central Ct.
Newark, CA 94560.
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