Library Assistant Job Description Sample
Provides circulation, reference services, technology, and support to library customers while delivering highly effective customer service. Assists librarians with administrative and programming support to ensure library goals and expectations are met. Works with considerable independence under general supervision.
Provides assistance to library customers with circulation, reference and readers advisory services. Assists public with locating materials and use of an assortment of technological devices. Researches customer account information and resolves customer concerns tactfully, using discretion and initiative to meet customer needs. Schedules meeting rooms. Explain and monitors for compliance with library policies and procedures. Provides directions and general information to the public. (40%)
Researches, plans, publicizes, and delivers library programs for people of all ages and backgrounds both within library facilities, as well as at community events. Liaises with individuals and community organizations with whom the library has partnered to successfully execute program goals. Prepares program materials, creates signs, handouts, brochures, and social media posts. Publicizes promotional materials on various platforms. Develops and presents captivating displays to effectively promote library services and materials. Sets up and cleans up for programs and events. (30%)
Checks in returned materials using library computer systems. Maintains library collections by accurately sorting and shelving materials. Identifies and repairs damaged or incomplete library materials. Recommends materials for collection development. Removes materials which no longer circulate regularly. Maintains periodicals collection. Processes interlibrary loan and purchase requests. (20%)
Orders supplies for office and programs. Performs proper library opening and closing procedures. Compiles statistics and creates reports. Acts as team leader when librarians or other senior staff are unavailable. Innovates solutions for inefficient facility provisions and procedures to best promote a functional working environment. Assists with various department or division projects. (10%)
Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. Total Percentage = 100%
Required Knowledge, Experience, And Training
Requires education and/or experience to attain the following:
High school diploma or equivalent and one year of experience working in a public library or related setting
Functional knowledge of customer service techniques and office software applications.
Ability to learn and use automated library systems; work independently and use initiative while performing duties; prioritize a broad range of administrative tasks; exercise tact, patience, diplomacy, cultural sensitivity, and courtesy when dealing with customers; carry out day-to-day activities independently within established guidelines and procedures; display an attitude of cooperation and work harmoniously with all levels of City employees, and the public; multitask with strong follow through; communicate effectively in the English language at a level necessary for efficient job performance; complete assignments in a timely fashion; understand and comply with all rules, policies and regulations; maintain prompt and regular attendance; perform all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation.
Preferred Knowledge, Experience, And Training
Two or more years of work experience in a public library or similar environment providing customer service. One or more years of event planning experience, especially involving community engagement.
One or more years of digital and/or print marketing experience. One or more years of experience working directly with a multilingual/multiethnic clientele. Knowledge of the development and delivery of library programs; library research techniques; proficiency with spreadsheet and publishing software, social media platforms, and CAD software; adult and/or children's literature
All applicants must be able to successfully pass City of Boise background check processes which include reference checks and criminal history checks.
Drug Free Workplace: In accordance with the City of Boise Drug Free Workplace Regulation, this position is designated as safety sensitive and is subject to testing requirements including Post Offer Applicant Testing, Random Testing, Reasonable Suspicion, Post - Accident, etc.
Applicants will be required to submit to screening for illegal drug use prior to hire. Appointment to this position is contingent upon a negative pre-employment drug test.
This position has responsibilities that require the person to work with minors or individuals with disabilities.
Additional special requirements, required tests and/or background checks are as follows:
- Drug Free Workplace: Only positions in Youth Services are designated safety-sensitive.
The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is always lifting/carrying up to 35 lbs and rarely lifting/carrying up to 50 lbs. Also the employee is always pushing/pulling up to 20 lbs, frequently pushing/pulling up to 75 lbs and occasionally pushing/pulling up to 100 lbs.
The noise level is occasionally loud. Work includes sensory ability to talk, hear, smell, touch and feel. Work in this position also includes close vision, distance vision, peripheral vision and depth perception.
Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach, grasp, climb and balance. Position requires hand/finger dexterity.
The work environment will include inside conditions, outdoor weather conditions, with areas of dust, odors, mist, gases or other airborne matter. Employees will also drive a vehicle as part of this position.
This position works: Some weekends and evenings and schedules vary.
Under direct supervision, the Library Assistant is responsible for providing excellent customer service, performing varied clerical work related to the operation in all areas of a library, and assists with programs to the general public.
Examples of Duties
Provides support in assigned division area for various library programs including but not limited to technical services, acquisitions, youth services, and, inter-library loan.
Following all safety and ergonomic guidelines, checks in and carts materials.
Performs general library duties including but not limited to opening and closing procedures; troubleshoots computer issues; assisting at the service desks; participates in recruiting, training, and supervising volunteers
Provides basic assistance in the use of the Library's online catalog and computers. Assists patrons by telephone and in-person with routine procedural and directional questions; processes and issues memberships and assists with circulation transactions.
Experience and Training
High School Diploma or equivalent. An associate's degree is preferred.
Two (2) years of experience in customer service field.
The Job Benefits Supplemental Questions
FUTURE SALARY INCREASE: 3.0% Effective July 21, 2018
The County Library System is recruiting for Library Assistants who are prepared to work in a highly-interactive and fast-paced customer service environment. Library Assistants have responsibility for implementing system-wide programs in the areas of youth, adult, literacy, volunteer, and/or technology. Library Assistants will also provide reference services and circulation services, including backroom operations and shelving books.
The resulting eligible list will be used to fill current and future vacancies throughout the County. The Library System has 32 branches located in the cities of: Adelanto, Apple Valley, Barstow, Big Bear Lake, Bloomington, Chino, Chino Hills, Crestline, Fontana, Grand Terrace, Hesperia, Highland, Joshua Tree, Lake Arrowhead, Loma Linda, Lucerne Valley, Mentone, Montclair, Muscoy, Needles, Phelan, Rialto, Running Springs, San Bernardino (Administration), Twentynine Palms, Wrightwood, Yucaipa, and Yucca Valley.
For more detailed information, view the Library Assistant job description.
CONDITIONS OF EMPLOYMENT
Work Schedule: Most positions are part-time and are scheduled for up to 38 hours per two-week pay period; weekend and evening work is required; employees receive pro-rated vacation, holiday and sick leave based upon the total number of scheduled hours.
Retirement and health benefits are not provided. The resulting eligible list will be used to fill any full-time vacancies as they occur.
Work Location: Employees work various schedules and at various branch locations depending on the need of the County Library System.
Physical requirements of the position include the following: frequent reaching and bending; continuous walking and standing; continuous pushing and pulling; constant lifting of materials and books up to 25 pounds and frequent lifting up to 75 lbs.
TB Test: Positions at the following branches must pass a TB screening - Cal Aero Preserve Academy (Chino), Carter (Fontana), Kaiser (Fontana), and Summit (Fontana).
Education: Thirty (30) semester (45 quarter) units of completed college coursework. A list of coursework must be submitted with the application, if the applicant does not possess at least an Associate's degree; unofficial legible copies of transcripts are acceptable.
Experience: Six (6) months of experience in a customer service related industry, such as a library, retail store, restaurant, etc., which involved substantial in-person public contact; working directly with the general public on a constant basis; responding to inquiries, concerns and requests about products and services. Experience must be clearly described on the application.
- Note: Clerical/office experience, or customer service experience obtained in a call-center are not considered qualifying.
The Library System values employees who enjoy working in a high-demand, fast-paced customer service environment with a diverse population of patrons. Experience using computers and cash handling skills are highly desirable.
There will be a competitive evaluation of qualifications based on the information provided in the Application and/or Resume and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.
Please click HERE for important Applicant Information and the County Employment Process.
MDRC is seeking a Library Assistant to maintain the library's collection and online systems, respond to general reference requests, assist with searching/identifying literature in the social policy field, and help to maintain the Library's archives.
Helps manage the library collection using Inmagic Presto for DB/TextWorks.
Assists staff in locating library materials and provides general reference guidance.
Regularly updates the library's Microsoft SharePoint page.
Orders and processes new e-books and journal articles.
Checks library materials in and out and shelves returned items.
Tracks the library's usage statistics in Microsoft Excel.
Assists in current awareness dissemination to staff: scans social policy, education, health, and other relevant literature and compiles weekly e-clippings.
Digitizes archival material and creates metadata.
Assists the Senior Librarian with special projects and additional tasks as they occur.
College degree or equivalent combination of education and experience required; minimum of two years of library experience preferred; current library school student or recent graduate a plus.
Excellent interpersonal and communication skills with a service orientation.
Ability to prioritize, organize, and complete multiple tasks and to work independently.
Basic search skills and familiarity with internet and database searching; good technical skills.
Familiarity with Microsoft Office Suite; knowledge of SharePoint and automated library systems and familiarity with Inmagic DB/TextWorks a big plus.
The selected candidate will be based in MDRC's New York City office. Salary will be commensurate with experience. Comprehensive fringe benefits offered.
Only candidates selected for further consideration will be contacted.
MDRC is an Equal Opportunity/Affirmative Action employer. MDRC does not discriminate, and all qualified applications will receive consideration without regard to race; color; national origin; religion; creed; sex or gender (including sex stereotyping and gender identity or expression); sexual orientation; citizenship status; pregnancy; disability; age; military or veteran status; marital or partnership status; genetic information, genetic predisposition or carrier status; prior unemployment status; consumer credit history; status as a victim of domestic violence, sex offenses, or stalking; or any other category protected by applicable federal, state, or local laws. Legal work authorization is required.
Campus/Location:University Park CampusDate Announced:02/07/2018Date Closing:open until filled
Job Number:76900Work Unit: General and Academic Officers - University Libraries And Scholarly CommunicationsDepartment:Engineering LibraryFull/Part Time:Part–Time
The Engineering Library seeks a customer service oriented individual to provide assistance at the service desk. Responsibilities include providing services to library users: performing circulation transaction functions; assisting in the location of materials in the stacks, course reserves, reference, and on-line collections; answering general information and basic to in-depth reference questions; and troubleshooting technology and ensuring follow-up with appropriate individuals.
Additional duties include providing basic and in-depth instruction to patrons in Libraries resources; assisting with processing library materials; assisting with maintaining appearance, safety, and security of library facility; and miscellaneous clerical and problem solving activities and projects assigned by or in absence of full-time staff. Responsibilities could include providing supervision and direction to Desk Assistants and opening and/or closing the unit. Excellent computer skills and experience in a public service setting preferred.
Excellent interpersonal and oral communication skills required. Requires the ability to follow directions and keep a schedule. To apply for this position, please complete the online application, and, in addition, please upload a cover letter and resume.
Monday through Friday, 15-20 hours/week. Hours may vary based on the needs of the library.
The Library Assistant III is assigned to the Inmate Library, which includes an Inmate Law Library, at the Ellsworth Correctional Facility (ECF) and functions as an assistant to the Librarian I, providing library services to both the Central and East Units. The incumbent will provide independent supervision to three inmate workers as well as the inmates who utilize the Library during afternoon and evening hours. The incumbent will also be responsible for training the inmate workers in Library operations, performing a variety of quasi-professional and clerical functions that aid in the circulation of books and other reading materials, and assist in maintaining control of the database which lists library books and patrons. Additionally, the incumbent will assist the Librarian I with the overall supervision of the inmate Library, ensuring safety and security. The incumbent will provide for the safe delivery and return of books to inmates housed in the Segregation Unit, monitor censorship of library materials in accordance with facility policies and procedures, assists the Librarian I in conducting book and material inventory, and with the processing, classification, and cataloging of all materials received by the Library. The Library has approximately 12,000 volumes and a Law Library with about 400 Legal volumes as well as a Legal Database (LexisNexis). Furthermore, the incumbent collects and prepares monthly reports of circulation statistics, number of Library clientele, book and periodical inventory, and newly bound books maintained by the Library; maintains legal documents in proper order, including books and case files; assists in photocopying legal materials for inmates and maintaining logbook for photocopies made; assists the Librarian I with the Interlibrary Loan Program, maintaining inmate discipline, and performing other duties as assigned by the supervisor; and regularly emphasizes ethical behavior by demonstrating good management practices and strict adherence to established rules and regulations.
Three years of experience in library work. Education may be substituted for experience as determined relevant by the agency.Preferred
Knowledge of KOHA Library Software.Performance Standards: Strong problem solving skills; good oral and written communication skills; effective conflict management skills; ability to establish and maintain positive working relationships and effective customer service skills; ability to adapt to new situations and/or changes. Ability to interpret and enforce facility policies and procedures, including those governing the control and supervision of inmates. The incumbent must be capable of performing established Essential Physical Functions. An initial 6-month probationary period is required for new or promoted employees.A full Position Description and required Essential Physical Functions for this classification can be obtained by contacting the recruiter listed below.HOW TO APPLY:The application process has 4 REQUIRED STEPS.STEP 1: Register by completing the online Personal Data Form at https://admin.ks.gov/services/state-employment-center/job/why-register (skip this step if you already have an Applicant ID number). (Skip this step if you already have an Applicant ID number.)STEP 2: Complete the official State of Kansas application form at https://admin.ks.gov/services/state-employment-center/sec-home/state-employment/online-applicationSTEP 3: Submit your online application to the specific agency designated on this job announcement.STEP 4: Submit additional required documents to the specific recruiter designated on this job announcement.* A Tax Clearance Certificate is required for all applicants. Obtain your certificate by following the instructions at http://www.ksrevenue.org/taxclearance.html * Include your name and job requisition number on all correspondence when submitting documents to the designated recruiter.Your application will be considered incomplete and you may be found ineligible if you fail to submit all required documentation by the closing date of the vacancy announcement.Required Documents: * Online State of Kansas Application form (send to Ellsworth Correctional Facility)* Resume, Cover Letter, and Kansas Tax Clearance Certificate* (send to Wendy.Stroede@ks.gov)* Academic transcripts and certification will be required with applicationKANSAS TAX CLEARANCE CERTIFICATE REQUIRED: Each applicant applying for a State of Kansas job vacancy must obtain a valid Kansas Certificate of Tax Clearance by accessing the Kansas Department of Revenue's website at http://www.ksrevenue.org/taxclearance.html. A Tax Clearance is a comprehensive tax account review to determine and ensure that an individual's account is compliant with all primary Kansas Tax Laws. A Tax Clearance expires every 90 days. Applicants are responsible for submitting a valid certificate with all other application materials to the hiring agency. This is in accordance with Executive Order 2004-03. If you need assistance with the tax clearance, please contact 785-472-6295.Recruiter
Wendy StroedePhone: 785-472-6295FAX: 785-472.6370Email: Wendy.Stroede@ks.govAg
ency Information:Ellsworth Correctional FacilityP.O. Box 107, 1607 State StreetEllsworth, KS 67439-0107
This position provides customer service and administrative support for library operations
Provides customer service support to faculty, staff, students and the general public; checks materials in and out; collects overdue fines.
Sorts and distributes mail.
Orders, organizes and inventories office and library supplies; maintains paper levels for printers and photocopiers.
Receives and refers calls.
Types correspondence and paperwork as assigned.
Produces and maintains library calendars and schedules.
Shelves books; reads and organizes shelves.
Participates in all work at the circulation desk, such as processing interlibrary loans, reserving books, informing patrons of services available, and provides instruction on the use of the library catalog.
Monitors library computer, media and equipment usage by patrons and provides instruction on basic use as needed.
Performs related duties as assigned.
KNOWLEDGE REQUIRED BY THE POSITION
Knowledge of library operations and procedures.
Knowledge of university policies and procedures.
Knowledge of customer service principles and practices.
Knowledge of computers and job-related software programs.
Skill in interpersonal relations and in dealing with the public.
Skill in oral and written communication.
Skill in providing quality customer services.
The Director of Library Services assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.
Guidelines include university and library policies and procedures. These guidelines are generally clear and specific, but may require some interpretation in application.
COMPLEXITY/SCOPE OF WORK
The work consists of related customer service and administrative duties. Frequent interruptions contribute to the complexity of the position.
The purpose of this position is to provide administrative and customer service support for library operations. Success in this position results in the provision of quality library services to university students, faculty and staff.
Contacts are typically with co-workers, faculty, staff, students, community patrons, representatives of other libraries, and members of the general public.
Contacts are typically to give or exchange information, to resolve problems, or to provide services.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The work is typically performed while sitting at a desk or table or while intermittently sitting, standing or stooping. The employee occasionally lifts light and heavy objects.
The work is typically performed in an office.
Regular work schedule is Monday-Thursday 1-10p; Friday 8a-5p
SUPERVISORY AND MANAGEMENT RESPONSIBILITY
Associate's degree required, Bachelor's degree preferred.
More than one year of related experience required.
Ability to work schedule of Monday-Thursday 1-10p; Friday 8a-5p
The City of Riverside is accepting applications for the position of LIBRARY ASSISTANT to fill two (2) vacancies in the Neighborhood Services Division of the Library Department. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months.
Under general supervision, Library Assistants perform a wide variety of routine to moderately difficult clerical library duties; interact with the public in providing library services; and perform other related duties as required. Work Performed
Duties may include, but are not limited to, the following:
Serve at circulation desk; use automated system to charge and discharge library materials, register new customers, and issue library cards.
Operate computer to carry out assigned clerical functions such as processing orders for new books, book withdrawals, transfers, acquisitions, and inventory control.
Search for reserve requests and notify customers when request is filled.
Identify overdue and damaged materials; issue receipts for payment of lost books.
Assist customers in the operation and use of microfiche readers, copiers, microfilm readers, and other Library equipment; assist with basic machine maintenance.
Answer telephone inquiries, routine reference, and informational questions; respond to questions regarding library circulation policies and library procedures.
Process overdue fine notices as required; collect, record, and account for fines; maintain and update delinquent files.
Assist with the maintenance and/or development of the collection; file/sort books for cataloging; search shelves for overdue and lost books; clean, mend, and perform minor repairs on library materials.
Order, review, and distribute materials and supplies; process new books, current periodicals, paperbacks, slip cover materials, and other library materials.
Maintain various files and records; compile statistics and data; prepare various summary reports and lists; tally daily cash receipts and prepare cash reports.
Perform general clerical support including typing of lists, labels, and cards; sort and distribute mail, correspondence, and other materials.
Assist in the preparation and maintenance of bulletin boards.
Assist in scheduling and training of Library Pages and volunteers; provide technical assistance in processing library materials and related activities.
Serve as supervisor "in charge" of branch daily operations in the absence of supervision, as assigned; open and close branch libraries as assigned.
Education: Graduation from high school or equivalent. The completion of supplemental college or business related course work is highly desirable.
Experience: Experience performing a wide variety of journey level clerical duties is highly desirable.
Necessary Special Requirements:
Must be able to work part-time or irregular schedules including evenings and weekends.
Possession of, or ability to obtain, a valid Class "C" California Motor Vehicle Operator's License, which may be required at time of appointment.
Highly Desirable Requirements:
Associate's Degree in a related field.
Experience providing exceptional customer service.
DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:
- Completed Employment Application
- Completed Supplemental Questionnaire
IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:
If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment.
The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification.
It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.
Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination.
NOTE: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.
Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university.
Education obtained outside the United States (US) require one of the following options:
An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/.
An advanced-level degree from an accredited US college or university.
All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.
THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
Library Assistant I/Ii - Extra Help Library Assistant I
Examples of Duties Benefits Supplemental Questions
This recruitment is being established to obtain a current eligible list for both full time and extra help vacancies. Extra help are not entitled to county benefits and are limited to 25 hours a week. Extra Help pay rate is $15.34 per hour.
Duties may include, but are not limited to the following:
Provide assistance to patrons in locating materials and instructs in the use of library materials, card and on-line catalogs.
Process requests for books, or other materials through the Interlibrary Loan system.
Explain library rules and procedures.
Issue library cards.
Processes returned books.
Shelves and prepares library materials for circulation.
Search for lost or misplaced materials.
Research less complex reference questions.
Maintain records of materials overdue.
Collect fines or fees.
Organize and display material.
Create and assemble visual aids.
May plan and promote special activities and weekly programs such as story time and the summer reading program.
May conduct library tours.
Identify problems and may take action to correct or refer to superior as needed.
May train and/or direct the work of extra-help or work program participants.
Operate typewriter, microfiche, computers, and other office machines.
Utilize the computer to catalog library materials and maintain the community services information file.
Perform copy cataloging of fiction and new editions of books.
May utilize computer to make flyers, signs, holdings, lists, overbuys and letters.
May keep routine statistical data.
May train to initiate correspondence with publishers to resolve difficulties with orders or invoices.
Train/Index and maintain special collections including telephone books and documents.
May train/assist with library automation projects and the on-line cataloging of materials.
Research and assist patrons with reference questions.
May keep statistics of daily circulation and other data.
May be assigned to the Bookmobile.
Library Assistant I
Two (2) years of clerical experience, preferably including experience in library clerical work. (College course-work in Library Science or related field may substitute for the required experience on a year for year basis)
Library Assistant II
One (1) year of experience equivalent to that of a Library Assistant I in Merced County.
SOME POSITIONS IN THIS CLASSIFICATION WILL BE SUBJECT TO CRIMINAL HISTORY BACKGROUND CHECKS PURSUANT TO THE HUMAN RESOURCES RULES AND REGULATIONS, SECTION 2, B.
Some positions in this classification may require possession of a valid California driver's license. Employees who drive on County business to carry out job-related duties must possess a valid California driver's license for the class of vehicle driven and meet automobile insurability requirements of the County.
Library Assistant For Library Services, Earl K. Long Library
Earl K. Long Library
: Provides supervision of night staff and student workers in maintaining Library policies and security. Provides general information and technical services to students, faculty, staff, and other library users during overnight shifts and weekends.
Assists with collection maintenance. Participates in other Services Department and Library activities as necessary.
- Monitors building activities and resolves any problems. •Supervises evening part-time staff and student assistants. •Maintains gate count and other statistics. •Exercises other responsibilities, including: oEnforcing library security oExercising judgment in interpreting and applying library policy oAssisting with opening/closing the library as necessary •Helps patrons locate items throughout the library; assists with the use of electronic resources, and equipment, including computers, microform readers/printers/scanners, and other audio visual equipment. •Assists with collection maintenance, including shifting, sorting, and shelving. •Handles searching for and tracking of missing, lost, and claims returned items. •Assists with cleaning and straightening public areas including library tables, furniture, and equipment used by library patrons. •Assists with social media efforts and communication to patrons. •Creates and posts appropriate signage and library information in print and on the Library's electronic displays. •Includes evening and weekend hours. •Includes day/evening hours during intersessions and summers. •Other duties as assigned.
Bachelor's degree in any field and at least three years of library or related work experience; excellent customer service skills and oral and written communication skills; supervisory experience; must be willing to switch shifts as necessary to meet operational needs; ability to follow directions, work with others in a collaborative and courteous manner, work independently, and take initiative; demonstrated organization skills and attention to detail and accuracy; physical ability to lift books and push book trucks; knowledge of basic computer applications; willingness to be flexible and learn new processes and skills in an evolving and dynamic work environment; ability to work productively with diverse groups in an urban academic setting.
Knowledge of library computer applications; experience in medium-sized or large academic library; graphic design skills or experience; communications background; interest and experience with social media platforms including Facebook, Instagram, Tumblr, and Snapchat.
Commensurate with qualifications and experience.
Position will remain open until filled.
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