Lincoln Park Job Description Sample
Pharmacy Technician - Dix Hwy, Lincoln Park MI 48146
Currently, Meijer is looking for a Pharmacy Technician. The position must practice the profession of pharmacy in an environment that by philosophy and policy promotes patient care. This person must be friendly and provide remarkable customer service to enhance overall patient health.
Retrieving the appropriate medication from inventory
Inputting customer and prescription information in the pharmacy dispensing system
Creating prescription labels and adjudicating insurance claims
Completing paperwork related to filling prescriptions and receiving drug orders
Ordering prescription medication for the Pharmacy Department
Stocking prescription medication.
Promoting pharmacy initiatives and clinical services to the customer
Excellent organization skills with the ability to prioritize workload
Effective communication skills and agent of change
Maintaining a clean, and orderly pharmacy for a professional appearance
Maintaining confidentiality of patient information
Registered and/or licensed as required in the state of practice
Excellent customer service skills
Proficient Typing Skills
Neat and Eligible Penmanship
Basic Math Skills
Retail Store Associate
Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we're shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person's unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time.
The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others.
Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
Supporting opening and closing store activities, when needed
Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
- At least 16 years of age
Remaining upright on the feet, particularly for sustained periods of time
Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details
- Previous experience in a retail or customer service setting
- High School diploma or equivalent
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel
CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/
Company Name: Kroger Stores
Position Type: Employee
FLSA Status: Non-Exempt
Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat our customers and employees in a fair and ethical manner by promoting an inclusive work environment, being a responsible member of the community, and providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions:
Assist store leaders and associates in providing a positive customer shopping experience and increase associate interest in customer service/relations to enhance the company's reputation as the 'Best In Class' in the retail food industry.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store.
Enter patient's information into computer accurately and efficiently.
Count, measure and prepare specified product using company best practices.
Follow the appropriate staging procedures.
Maintain records on prescription volume and sales.
Perform posting audits to verify prescription information matches computer records.
Input accurate scanner data weekly.
Process customer transactions in a quick and efficient manner.
Promote the sale of any current charitable promotions to our customers.
Understand and follow company guidelines on tendering electronic fund transactions, such as credit/debit cards, EBT and gift cards, as well as cash and check transactions.
Understand and adhere to guidelines on accepting and tendering vendor coupons, company limits on cash shortages and shrink guidelines.
Understand the operation of the cash register and follow all cashier handling policies to prevent loss.
Maintain a clean and organized work station.
Display a positive attitude while interacting with customers and peers.
Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
Reinforce safety programs by complying with safety procedures and identifying/notifying store management of unsafe conditions and customer/associate accidents.
Report all illegal activity, including robbery, theft or fraud.
Assist pharmacist in all responsibilities, except those that require a judgment call by a pharmacist.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications/Education:
Must be 18 years of age
High school diploma or equivalent
Effective communication skills
Ability to complete certification or licensure depending upon state requirements
Ability to learn and comply with HIPAA regulations
Ability to maintain confidentiality of customer records and information
Desired Previous Job Experience:
- Previous comparable experience
Education Level: High School Diploma/ GED Required
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Day; Evening
Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.
Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human Spirit™ by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: MI || Lincoln Park || 2060 Dix Hwy || 48146 || Kroger Stores || [[mfield2]] || Customer Service; Pharmacy; Store Operations || Employee || Non-Exempt || Part-Time || None
Retail Management - Detroit South And Surrounding Area
1867 Southfield Road
Lincoln Park, MI
- Job Type:
GameStop Retail Management
- Date Posted:
PLEASE NOTE: Your application for this position includes all locations within the district.
District Manager – role is similar to an innovative business entrepreneur and owner, with special emphases on comp sales, used sales, talent retention, trades, guest experience, and loss prevention. Within GameStop's broadly defined parameters, District Leaders have the autonomy, authority, and responsibility to inspire outstanding business results through others as the leaders of their district's performance development strategy.
Store Manager – directly influences the performance of everyone who interacts with guests and supports a solution selling environment. The Store Leader is responsible for fostering a selling culture that creates unique, complete solutions that exceed guest's expectations. The Store Leader ensures best-in-class guest service for every GameStop guest by using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life. The Store Leader makes discretionary decisions involving all sales initiatives, operational effectiveness, marketing, scheduling, employment, and all other aspects of the day-to-day business processes of a GameStop store, which will demonstrate the commitment to a unique solutions selling experience for all guests.
Qualified District Manager candidates will possess the following:
3 years of successful, related experience as a multi-unit leader required
Bachelor of Arts or Bachelor of Science from a regionally accredited college or university in a related field of study, such as business administration, is required, although equivalent experience may be accepted as a substitute
Proven ability to work productively with others, welcome and adapt well to change, communicate thoughts and feelings effectively, and receive and respond to feedback from others maturely
60 to 70% with occasional overnight stays.
Qualified Store Manager candidates will possess the following:
Must be at least 18 years of age and present state-required proof of age documents
Must be able to provide genuine and friendly assistance to every guest during every visit
High school diploma or GED required; An Associate's or accredited Bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred
Three or more years of retail sales, guest service, and/or management/leadership experience required; at least 1 year of retail management experience preferred
Must be able to work alone and move throughout the store unassisted, for extended periods (up to 12 hours per day)
Must be able to lift and/or move objects and displays (up to 30 lbs.), bend, stoop, reach with arms and hands, and climb on ladders
Must be able to occasionally travel unassisted via car and/or plane to offsite conferences and meetings (less than 10%)
Must be able to work a minimum of 44 hours per week
The Little GEMS Teacher works with a team of educators focused on developmentally appropriate, individualized instruction. Teachers are employed to work in any section of Little GEMS as directed by the Head of School or Assistant Head of School. The Teacher will build strong relationships and collaborate with children, parents and colleagues to provide high-quality, personalized care to children. The teacher is involved in the practical activities and physical care of young children, and oversees their intellectual, physical, social and emotional development and the acquisition of independent skills, including dressing, feeding, toilet training and an awareness of personal hygiene.
Work in collaboration with the team to support the leadership and management of Little GEMS to foster an environment of excellence and high standards in education and care, so that children are encouraged in their personal, social, emotional physical, intellectual and spiritual development.
Assigned as a key teacher for a group of children overseeing their intellectual, physical, social and emotional development and the acquisition of independent skills, including dressing, feeding toilet training and awareness of personal hygiene, observe, monitor and accurately record each individual development and sharing this information with parents.
Interact and engage with children in a respectful, affectionate and appropriate manner throughout the day.
Demonstrate awareness of the entire group at all times.
Be cognizant and respond to all Little GEMS policies and procedures.
Ensure efficient day-to-day operations, including classroom organization and the implementation of curriculum and assessments.
Communicate effectively and share information within other parts of Little GEMS.
Contribute to regular team meetings in order to ensure the smooth day to day operation of the section.
Contribute to planning within the section; help to ensure that there is an adequate balance of adult-led and child-initiated activities, and that all areas of the setting are effectively utilized, including the island play spaces and outdoor learning resources.
Support excellent communication with parents and promote parental involvement, positive relationships, trust and effective information-sharing about each child.
Organize and attend open houses and parents consultations as required.
Contribute to making the classroom and Little GEMS attractive and welcoming with high-quality displays.
Welcome prospective parent and visitors.
Work with the Head of School, Assistant Head of School and colleagues to promote Little GEMS and achieve target numbers.
Support the organization and management of the environment, ensuring that resources and materials are clean, correctly stored, labeled and well-maintained.
Undertake other duties, responsibilities, and reasonable requests as assigned by Head of School, and Assistant Head of School of Little GEMS.
Bachelor's Degree in Early childhood Education or related field
Two year experience working with young children
Knowledge, understanding and practical experience of child care and child development
Excellent oral, written and IT communication skills
Excellent organizational skills with the ability to prioritize, plan, adapt and meet deadlines
Excellent inter-personal skills, including a willingness to accept positive criticism, listen to and empathize with others, and extend sensitivity and discretion with others.
Ability to think creatively, solve problems, work independently, and manage time efficiently
Knowledge and experience being a team player who can contribute to program development, promotion and marketing
High levels of commitment, motivation, energy and enthusiasm with a commitment to high standards
Able to communicate effectively at all times
If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.
2121 Dix-Toledo Hwy.
Lincoln Park, MI
To effectively manage the operations of a restaurant during an assigned shift or in the absence of the RGM. The AGM will support the RGM in sales and profit planning, implementing training for Team Members, and will become proficient in all aspects of restaurant operations in preparation for advancement to an RGM position.
Responsible for providing leadership in the restaurant - recognizing and motivating Shift Leaders, Shift Managers and Team Members; coaching and training the team in order to achieve operational excellence.
Directly perform hands-on operational work on an on-going basis to train employees, respond to customer service needs and for the purpose of role-modeling appropriate skills and behaviours in the restaurant.
Must consistently demonstrate HWWT principles and utilize HWWT recognition programs.
Assist in the management of day-to-day operations by managing labour, counting and ordering inventory and supplies and developing the restaurant team.
Supervise others effectively and coordinate their work efficiently.
Analyze sales, labour, inventory and controllables on a continual basis and take corrective action to meet or achieve daily or weekly margin and sales growth targets.
Assist RGM in preparing financial plans.
Ensure Occupational Safety & Health Act, local health and safety codes and corporate safety/security policies and procedures are met and followed.
Ensure that facility and equipment are maintained to company standards on a day-to-day basis.
Recruit and select qualified, high energy team members using approved tools and systems.
Assist RGM with staffing plan development.
Train and develop Team Members, Shift Leaders and Shift Managers.
Provide feedback at the Team Member, Shift Leader and Shift Manager levels.
Assist RGM with performance management issues and apply progressive discipline when appropriate.
Work closely with RGM in the case of corrective actions or terminations.
Assist RGM in preparing action plans to address in-store issues and have ability to effectively communicate these plans to the team.
Assist RGM with local restaurant marketing activities.
Actively assist RGM with all new product rollouts.
Develop and maintain relationships with suppliers, franchisees and other corporate contacts.
Excellent interpersonal skills
Excellent communication skills – written and verbal
Demonstrated organizational/time-management skills
Excellent customer service skills
Demonstrated problem-solving skills
Excellent work ethic and demonstrates integrity
Proven ability to plan and delegate
Demonstrated ability to coach and train others
Adaptable, flexible and accepts diversity
Active team player
Ability to calculate/analyze data
Basic business, math and accounting skills
Thorough knowledge of all restaurant equipment, policies and procedures
Barista - Store# 14476, Lincoln Park, Southfield RD.
Job Summary and Mission
This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
Anticipates customer and store needs by constantly evaluating environment and customers for cues.
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
Maintains a clean and organized workspace so that partners can locate resources and product as needed.
Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
Maintains regular and punctual attendance
Summary of Experience
- No previous experience required
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
Available to perform many different tasks within the store during each shift
Required Knowledge, Skills and Abilities
Ability to learn quickly
Ability to understand and carry out oral and written instructions and request clarification when needed
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships
Starbucks is an equal opportunity employer of all qualified individuals; including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.
Sales Floor Associate
Summary of Position
Responsible for assisting with the complete operations of assigned store, in conjunction with assigned tasks and duties.
Assist in the merchandising of the store.
Fully cross-trained to assist with cash register operations, customer service and stock replenishment.
Principal Duties and Responsibilities
Handle all sales transactions while operating assigned cash register.
Maintains security of all cash.
Protects all company assets.
Maintains a high level of good customer service.
Maintains a pleasant, friendly, cooperative attitude with customers, co-workers and supervisors.
Assist with unloading trucks.
Works in a safe manner.
Adheres to and upholds policies and procedures.
General math skills to allow for cash accounting.
Strong verbal communication skills to allow for proper interaction with customers.
High level of integrity and honesty; will be responsible for handling cash.
This job specification should not construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Dollar Tree is an equal opportunity employer.
Store Associate - Hiring Event
$12.00/hour plus a pay increase after 6 months of employment.
ALDI is one of the fastest growing retailers in the U.S. and we are hiring for our stores located in Michigan! Apply in person during our One-Day Event at the location below, or at the ALDI store nearest to you. Get started now by downloading our Employment Application.
Tuesday, September 18, 2018
9:00am – 6:00pm
1200 Southfield Rd.
Lincoln Park, MI 48146
Store Associates – Retail Sales (Customer Service)
Our Store Staff is the face of the ALDI shopping experience, and our most valuable asset. Their hard work makes it possible to uphold our company philosophy:
Provide the highest quality products at the lowest possible prices. Their smiles and pleasant demeanors keep customers coming back time and time again.
You'll be front and center working in many roles – everything from cashier to stocker – while providing outstanding customer service. You'll also assist Store Management by merchandising product, monitoring inventory, and keeping the store looking its best. It's an opportunity to get more out of your career and grow in an exciting environment.
We have important requirements for all potential ALDI employees. You must be able to lift and stock merchandise up to 45 pounds.
You must be able to multitask and communicate effectively with your fellow staff, while being open to new ideas. Excellent customer service skills and communication are a must, as well as a flexible schedule. We provide an extensive period of training that will give you the tools, skills, and confidence you need to excel at ALDI.
You must be at least 18 years old and a high school diploma or equivalent is preferred. Are you up for the challenge?
As a Store Associate with ALDI, you will be part of an established and growing organization with a great reputation for providing the highest quality food at the lowest possible prices. Our tight-knit family atmosphere can't be beat, and you will find that you will have plenty of team support as you grow into your role. You will receive 75 hours of paid training and mentoring over the first month of employment to ensure your success with us, and our promote-from-within policy means that you'll have plenty of opportunities to advance to Shift Manager and beyond.
It's a career with constant challenges in a fast-paced environment. But that's why it's immensely rewarding.
ALDI offers competitive wages and benefits, including:
Major Medical, Dental, Vision Insurance & Prescription Coverage for Eligible Employees
Generous Vacation Time & Paid Holidays for Eligible Employees
Company Contribution to Retirement Savings Plan
Short- and Long-Term Disability Insurance for Eligible Employees
Life & Disability Insurance for Eligible Employees
ALDI is proud to be an Equal Opportunity Employer.
Manager Pharmacy Department
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Develops strong relationships with most valuable customers by anticipating customer needs and proactively offering services. Leads efforts to enhance customer experience by increasing focus on healthcare services (e.g. patient consultation, medication management, drug therapy reviews, and perform retail, clinical, or wellness services such as immunizations, flu shots, and diabetes awareness) thereby promoting the shift of the pharmacy role from transactional to interpersonal.
Participates and assists in community events as requested by Store Manager or Healthcare Supervisor.
Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.
Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload.
Ensures the pharmacy operates in accordance to regulations, company policies and standards. Responsible for establishing procedures that promotes the efficient workflow of the pharmacy including overseeing the staff scheduling, assigning roles, coordinating activities and soliciting employee suggestions. Responsible for the opening and closing of the pharmacy and shift change and scheduling duties.
Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist has the ultimate responsibility for ensuring that the elements of Good Faith are present.
Collaborates with Store Manager to define and develop new strategic business opportunities.
Maintains current knowledge of information technology associated with pharmacy systems such as Intercom Plus, registers, robots, StoreNET to provide support to customers as well as pharmacy staff. Proposes and implements enhancements to pharmacy systems to further promote productivity.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Follows-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions.
Performs retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness and other preventive healthcare services.
Partners with Central Pharmacy Operations for customer registration, 3rd party reviews, and assists with resolving customer issues to support the Well Experience locations. In virtual environments, conducts virtual product review by following specific company procedures and guidelines (e.g. using specific photographs taken by the technicians sent electronically during the F4 process and reduce transactional tasks).
Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment and changes to the layout to ensure a functioning, presentable and efficient pharmacy.
Prepares, maintains and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g. operating statements, performance indicator reports, supervision notes, deletions, transfers, etc.).
People & Performance Management
Collaborates with store manager on pharmacy staff hiring and carries out discipline and termination as necessary.
Partners with Store Manager to establishing expectations and goals while promoting teamwork. Monitors and recognizes pharmacy employee progress and implements rewards programs while fostering a shared vision. Optimizes customer experience through focused coaching and performance behaviors.
Manages pharmacy staff performance by conducting formal performance reviews, oversees and ensures the training of pharmacy employees (e.g. using the correct processes and tools in order to drive efficiency in the pharmacy, leading and driving technician tasks and activities). Ensures compliance with employment laws.
Identifies and develops high potential team members and collaborates with store manager to proactively managing career progression.
Addresses employee relations concerns and maintains morale by checking on employee welfare, addressing complaints, conflicts and ensures positive employee-management relationship.
Training & Personal Development
Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance and business acumen.
Obtains necessary certifications, education credits and training such as People Plus Learning modules as required by the Company.
Seeks professional development by monitoring one's performance, solicits for constructive feedback, and leverages healthcare supervisor and store manager as mentor and coach.
- Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.
Business Performance Management
- Responsible for analyzing performance data including pharmacy financial, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Reviews KPI's with Pharmacist, Store Manager and Healthcare Supervisor. Identifies pharmacy performance trends and opportunities for improvement.
- Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community.
BS in Pharmacy or Pharm D Degree from an accredited educational institution.
Current pharmacist licensure in the states within the district (or willing to obtain in 1 year) per district guidelines.
Certified Immunizer or willing to become an immunizer within 90 days of hire.
1 year pharmacy experience in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
Supervisory experience planning, organizing, and directing the work of pharmacy staff.
Overall score of Exceeds Expectations for the most recent performance review period and an overall score of Meets or Exceeds Expectations for the earliest review period.
At least 6 months pharmacy experience with Walgreen Co.
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