Loft Worker Head Job Description Sample

Brand Overview:

LOFT launched in 1998 and today has over 650 full-price and outlet stores in Canada, Mexico and in over 46 US states. LOFT creates modern, feminine and versatile clothing for a wide range of women with one common style goal: to look and feel confident, wherever the day takes them. From everyday essentials to attainable trends, LOFT consistently serves up color, print, pattern and novelty that never compromises on quality and fit (from petites to plus to tall to maternity). We connect with millions through LOFT.com, email, social media and our stores. LOFT's mission is to deliver to each of them the styles that reflect the world she lives in, because we know there's no one way to look, live or feel great-we embrace them all.

We believe what you do is just as important as how you do it. We're committed to fostering a community where all Associates lead with their strengths, feel connected to what we stand for, are accountable to growing our culture together, and are supported in their individual development. You're invited to discover the unparalleled opportunities that await you.

Ready to apply? We currently have an opportunity for a Co- Manager - LOFT - Willow Grove Park Mall, Willow Grove PA to join our team located at our Store 1918-Willow Grove Park-ANN-Willow Grove, PA 19090.

Position Overview:

Position Overview:

In partnership with the Store Manager, direct all activities required to achieve all store goals, including financial objectives, client service, human resource management, operational controls, payroll and operating expenses, loss prevention, and merchandise presentation while driving both associate and client engagement.

Primary Responsibilities/Accountabilities:

• Partners with Store Manager to lead and direct all store activities

• Embraces our values & sets an example through his/her behaviors

• Responsible for compliance with all ANN INC. practices and procedures

• Additional responsibilities as assigned by the Store Manager

Direction/Revenue Generation:

• Directs client service efforts that are consistent with ANN INC. standards, to increase transactions and capture client opportunities

• Drives a business strategy to grow sales & profits and maximizes opportunities to generate additional store volume/revenue

• Understands how to maximize daily business by proactively managing team to embrace ANN INC. service standards while effectively performing Store Leadership responsibilities

• Drives toward store's achievement of quantifiable performance results (e.g. Net Sales, ROV, Conversion, DPT, UPT, Payroll, Inventory Shortage, Operational Assessments, and Credit Cards)

• Analyzes business reports to identify, gain understanding, and recommend solutions to missed opportunities and to positively impact store performance

People Management:

• Models ANN INC.'s Purpose, Values & Behaviors while holding associates responsible for their actions

• Fosters a client focused team environment by driving volume and anticipating clients' needs

• Assists with development of team to accomplish store's business objectives through recruitment, selection, coaching, investment, engagement, retention, and motivation

• Provides exceptional client service by role modeling the ANN INC. service standards. Takes responsibility to immediately address client concerns

• Participates in delivering an engaging assimilation and investment experience that is personalized and positions on Associate for excellence in fole and career progression over time through the use of ANN INC. tools

• Adheres to Human Resource standards by following the general practices outlined in Company policies, procedure, standards and guidelines

• Communicates appropriate goals, results (e.g. financial performance and productivity), and directives

• Actively manages associates' client service skills by providing informal and formal feedback

• Assists in the recruitment, attraction, selection, and hiring of diverse talent

• Holds self and associates accountable for achievement of financial results and statistical standards

• Constructively confronts and provides timely feedback to help resolve conflict

• Seeks a continuous learning environment by requesting input and involving others

• Treats others fairly and with respect, valuing differences; builds relationships based on an individual approach

• Assists in the development of associates by delegating appropriately and matching talents with tasks, while recognizing accomplishments

• Supports Store Manager to foster team commitment through building relationships and recognizing individual contributions

• Forms networking relationships with internal and external peers

• Shares information and communicates clearly and in an accessible manner to all levels

• Leads by effectively managing through change and adversity

Operational Excellence:

• Executes brand visual standards and standard operating procedures

• Prioritizes and leads execution of task directives within designated timeframes while using tools and resources to drive a high level of productivity (e.g. Price Changes, Mark Out of Stock (MOS), StyleFinders, Distributed Order Maintenance (DOM), Merchandising Needs, Payroll Adjustments, Processing of Shipment, Transfers, and Proper Claims Process)

• Adjusts weekly schedules as needed to maximize productivity and control payroll spend

• Reports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the business

• Supports Loss Prevention practices and completes operational assessments to protect company assets

• Maintains the store's organization, appearance, and cleanliness according to SOP's

• Uses available resources to assist in executing tasks/directives

• Ensures compliance of with all policies, practices and procedures and all federal, state, and local laws

• Leverages tools, processes, and best practices to drive operational excellence and consistently execute SOP's

Product/Brand Management:

• Executes visual merchandising updates and product placement within corporate guidelines and maintains visual expectations as defined by the Visual Merchandising Standards

• Uses product knowledge tools to execute directives and interpret Store Sets

• Executes company brand initiatives to the physical store layout

• Supports continuous product movement based on company directives, client profile, and store sales

• Integrates strategic activity on the floor, which includes recovery and restocking

• Understands and can clearly articulate the company's band positioning

• Educates associates on marketing initiatives, product placement, lifestyle concepts, and product knowledge

• Applies knowledge of product with internal and external clients

• Represents the brand and hold associates accountable to expectations

• Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.'s dress code guidelines

• Understands ANN INC.'s competitor and communicates competitive landscape

Position Requirements:

• Human Resources: Proven ability to recruit, develop, and retain team

• Client Service: Demonstrate ability to function as a role model, ensuring that the client remains the top priority

• Store Operations and Organization: Demonstrate ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities

• Leadership: Ability to respectfully challenge and motivate associates

• Merchandising: Knowledge of visual standards and techniques

• Communication: Demonstration of strong verbal and written communication skills

• Business Analysis: Knowledge of store reports in order to maximize performance, drive volume, and react to trends in the business

• Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts. Must have open availability

• Physical: Ability to lift and carry up to 20 pounds occasionally, maneuver effectively around sales floor, stock room, and office

Educational Requirements and Experience:

• Minimum Requirements:
  Associates or Bachelors Degree preferred

• Supervisory/Management experience in the service industry preferred

Location:

Store 1918-Willow Grove Park-ANN-Willow Grove, PA 19090Position Type:Regular/Full time

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.

Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

Brand Overview:

LOFT launched in 1998 and today has over 650 full-price and outlet stores in Canada, Mexico and in over 46 US states. LOFT creates modern, feminine and versatile clothing for a wide range of women with one common style goal: to look and feel confident, wherever the day takes them. From everyday essentials to attainable trends, LOFT consistently serves up color, print, pattern and novelty that never compromises on quality and fit (from petites to plus to tall to maternity). We connect with millions through LOFT.com, email, social media and our stores. LOFT's mission is to deliver to each of them the styles that reflect the world she lives in, because we know there's no one way to look, live or feel great-we embrace them all.

We believe what you do is just as important as how you do it. We're committed to fostering a community where all Associates lead with their strengths, feel connected to what we stand for, are accountable to growing our culture together, and are supported in their individual development. You're invited to discover the unparalleled opportunities that await you.

Ready to apply? We currently have an opportunity for a LOFT -Sales Lead -Ross Park Mall to join our team located at our Store 1533-Ross Park Mall-ANN-Pittsburgh, PA 15237.

Position Overview:

Position Overview:

Responsibilities will include: Providing exceptional client services, operating as the Manager on Duty in the absence of a manager, performing operational and transactional functions, handling client service issues, issuing approvals for desk transactions as well as opening and closing the store. The Sales Lead will refer all duties which require managerial experience and/or approval to the Store Manager (e.g. disciplinary action, hiring, and terminating associates).

Primary Responsibilities/Accountabilities:

• Embraces our values & sets an example through his/her behaviors

• Responsible for compliance with all ANN INC. practices and procedures

• Additional responsibilities as assigned by the Store Manager or Co-Manager

Sales Lead Responsibilities

In addition to Sales Associate roles of providing excellence in delivering the Client Experience, the Sales Lead is responsible for supporting the Store Manager and CO-Manager in overseeing the operational functioning of the store including, but not limited to:

• Supporting the business strategy & adjusting to effectively reach goals

• Driving revenue by proactively managing the client experience while effectively performing Manager On Duty responsibilities – Assuming the MOD role when Store Manager/Co-Manager is not on the floor

• Utilizing tools to ensure a client-focused team environment

• Driving volume & anticipating clients' needs while communicating store metrics & individual performance to motivate associates

• Coaching Associates "in the moment" on client interactions & performance to maximize productivity & capture client opportunities

• Possessing keys to the store, performing opening and closing procedures in the absence of management (e.g., opening/closing registries, opening checkli9sts, bank deposits, filling in, recovery, cleaning, retrieves/send email, review AT Web, accepts/receives shipment

• Assuming PIN and signature privileges for register functions requiring approval

• Utilizing reports to make effective merchandising decisions & style the store in Division standards

• Leveraging tools, assessing and taking action to drive operational excellence through Stanard Operating Procedures (SOP's)

• Ensure optimal coverage and productivity in all areas of the store through scheduling appropriately

• Complete daily tasks to ensure store runs smoothly and meets all ANN INC. standards and guidelines

• Reports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the business

• Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.'s dress code guidelines

• Treats others fairly and with respect, valuing differences

Position Requirements:

• Client Service: Ensures that the client remains the top priority while balancing required tasks and overall store operations

• Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines

• Merchandising: Knowledge of visual standards and techniques, and ability toimplement and maintain with ANN INC.'s guidelines

• Accuracy: Ability to handle cash and provide change without error. Ability to prepare nightly deposit as necessary. Captures accurate information for all transactions including signatures, addresses, and original receipt data

• Communication: Communicates effectively with Clients, Members of Management, Buyisness Partners, and Store Associates

• Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts

• Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor, stock room and office

Educational Requirements and Experience:

• Minimum Requirements:
  High School Diploma or GED

• Minimum six months Sales Associate experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higher

• Part-time or full-time managerial experience preferred

Location:

Store 1533-Ross Park Mall-ANN-Pittsburgh, PA 15237Position Type:Regular/Part time

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.

Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

Brand Overview:

LOFT launched in 1998 and today has over 650 full-price and outlet stores in Canada, Mexico and in over 46 US states. LOFT creates modern, feminine and versatile clothing for a wide range of women with one common style goal: to look and feel confident, wherever the day takes them. From everyday essentials to attainable trends, LOFT consistently serves up color, print, pattern and novelty that never compromises on quality and fit (from petites to plus to tall to maternity). We connect with millions through LOFT.com, email, social media and our stores. LOFT's mission is to deliver to each of them the styles that reflect the world she lives in, because we know there's no one way to look, live or feel great-we embrace them all.

We believe what you do is just as important as how you do it. We're committed to fostering a community where all Associates lead with their strengths, feel connected to what we stand for, are accountable to growing our culture together, and are supported in their individual development. You're invited to discover the unparalleled opportunities that await you.

Ready to apply? We currently have an opportunity for a Loft Full time Sales Associate to join our team located at our Store 1917-Natick Mall-ANN-Natick, MA 01760.

Position Overview:

Position Overview:

Drives revenue by providing clients exceptional services through relationship building, sharing style/product information, and presenting a clean, and a safe well-maintained store environment. Consistently achieves individual goals, which support store goals.

Primary Responsibilities/Accountabilities:

• Embraces our values & sets an example through his/her behaviors

• Responsible for compliance with all ANN INC. practices and proc3edures

• Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads

Revenue Generation:

• Consistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the store's overall goals

Client Experience:

• Provides excellent client service by anticipating the client's needs, exceeding expectations, and adhering to ANN INC. service experience standards

• Acknowledges, interacts and builds relationships with clients, creates client loyalty and has the ability to multi-task while servicing internal and external clients

• Addresses client concerns, coming to resolution when possible, and involving management where appropriate

• Portrays a gracious, friendly, energetic and engaging manner and is at all times respectful and professional

• Takes ownership, solicits and incorporates feedback for professional growth and development – Consistently receives positive, unsolicited client feedback

• Communicates effectively with store management, store team, and external clients in person, through written correspondence and over the phone

• Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences

• Embraces our values and behaviors and inspires team by leading by example through his/her words and actions – Supports an environment of learning and trust by acting as a positive role model

• Is responsible for compliance with all Company policies, practices and procedures and all federal, state and local laws

Operations:

• Completes opening/closing procedures and tasks as directly by Leadership Team with a client focus (e.g. replenishing merchandise; recovering the store and styling rooms; processing shipment including but not limited to: unpacking, hanging, steaming; cleaning including but not limited to: dusting, vacuuming, and removing trash; executing merchandising moves; marketing updates; and completing prices changes.)

• Meets merchandise processing standards and maintains an organized and accessible work area

• Adheres to Loss Prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assets

• Maintains a safe work environment and reports any potential hazards to store management (e.g., ensuring that exits are unobstructed, ceiling clearance in stockroom is enforced, rugs are not frayed, spills are cleaned up immediately, etc.)

• Participates and assists in the preparation for the stores' inventory

• Reports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the business

• Follows all ANN INC. operational guidelines, processes, and procedures

• Reviews Bulletin Boards daily

Technical Expertise:

• Demonstrates a desire and ability to be learner responsible and navigates the ANN INC. computer learning systems

• Performs register transactions quickly and efficiently (e.g., sales, send sales, returns, exchanges, payments)

• Is proficient in using Distributed Order Maintenance (DOM's) and StyleFinder to locate product for clients and processes transactions accurately

• Operates phone, answering calls with an appropriate greeting, transferring and placing calls on hold

• Operates and understand the functions of the PDT

Product/Brand Management:

• Understands and can clearly articulate the Company's brand positioning, including: the uniqueness of all expressions of ANN INC., current marketing and promotional initiatives, markdowns, POS events, Bounce Back promotions, coupon events, lifestyle concepts to internal and external clients

• Lives the ANN INC. Purpose, Vlaues & Behaviors, Practices in all interactions

• Participates in and attends Store Meetings

• Proactively uses associate education tools to build product and styling knowledge with his/her peers

• Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.'s dress code guidelines

• Packages and wraps client purchases according to ANN INC. standards

Position Requirements:

• Client Service: Ability to function as a role model, ensuring that the client remains the top priority. Takes initiative to build a loyal client base

• Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes

• Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.'s guidelines

• Communicatio: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates

• Accuracy: Ability to handle cash and provide change without error

• Schedule: Remains flexible in scheduling that meets the needs of the business

• Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor and stock room

Educational Requirements and Experience:

• 
  Minimum Requirements: High School Diploma or GED
• Minimum one year sales associate or relevant experience in the services industry with proven results

Location:

Store 1917-Natick Mall-ANN-Natick, MA 01760Position Type:Regular/Full time

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.

Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

Brand Overview:

LOFT launched in 1998 and today has over 650 full-price and outlet stores in Canada, Mexico and in over 46 US states. LOFT creates modern, feminine and versatile clothing for a wide range of women with one common style goal: to look and feel confident, wherever the day takes them. From everyday essentials to attainable trends, LOFT consistently serves up color, print, pattern and novelty that never compromises on quality and fit (from petites to plus to tall to maternity). We connect with millions through LOFT.com, email, social media and our stores. LOFT's mission is to deliver to each of them the styles that reflect the world she lives in, because we know there's no one way to look, live or feel great-we embrace them all.

We believe what you do is just as important as how you do it. We're committed to fostering a community where all Associates lead with their strengths, feel connected to what we stand for, are accountable to growing our culture together, and are supported in their individual development. You're invited to discover the unparalleled opportunities that await you.

Ready to apply? We currently have an opportunity for a LOFT -- Sales Lead -- Polaris Fashion Place to join our team located at our Store 0995-Polaris Fashion Place-ANN-Columbus, OH 43240.

Position Overview:

Position Overview:

Responsibilities will include: Providing exceptional client services, operating as the Manager on Duty in the absence of a manager, performing operational and transactional functions, handling client service issues, issuing approvals for desk transactions as well as opening and closing the store. The Sales Lead will refer all duties which require managerial experience and/or approval to the Store Manager (e.g. disciplinary action, hiring, and terminating associates).

Primary Responsibilities/Accountabilities:

• Embraces our values & sets an example through his/her behaviors

• Responsible for compliance with all ANN INC. practices and procedures

• Additional responsibilities as assigned by the Store Manager or Co-Manager

Sales Lead Responsibilities

In addition to Sales Associate roles of providing excellence in delivering the Client Experience, the Sales Lead is responsible for supporting the Store Manager and CO-Manager in overseeing the operational functioning of the store including, but not limited to:

• Supporting the business strategy & adjusting to effectively reach goals

• Driving revenue by proactively managing the client experience while effectively performing Manager On Duty responsibilities – Assuming the MOD role when Store Manager/Co-Manager is not on the floor

• Utilizing tools to ensure a client-focused team environment

• Driving volume & anticipating clients' needs while communicating store metrics & individual performance to motivate associates

• Coaching Associates "in the moment" on client interactions & performance to maximize productivity & capture client opportunities

• Possessing keys to the store, performing opening and closing procedures in the absence of management (e.g., opening/closing registries, opening checkli9sts, bank deposits, filling in, recovery, cleaning, retrieves/send email, review AT Web, accepts/receives shipment

• Assuming PIN and signature privileges for register functions requiring approval

• Utilizing reports to make effective merchandising decisions & style the store in Division standards

• Leveraging tools, assessing and taking action to drive operational excellence through Stanard Operating Procedures (SOP's)

• Ensure optimal coverage and productivity in all areas of the store through scheduling appropriately

• Complete daily tasks to ensure store runs smoothly and meets all ANN INC. standards and guidelines

• Reports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the business

• Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.'s dress code guidelines

• Treats others fairly and with respect, valuing differences

Position Requirements:

• Client Service: Ensures that the client remains the top priority while balancing required tasks and overall store operations

• Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines

• Merchandising: Knowledge of visual standards and techniques, and ability toimplement and maintain with ANN INC.'s guidelines

• Accuracy: Ability to handle cash and provide change without error. Ability to prepare nightly deposit as necessary. Captures accurate information for all transactions including signatures, addresses, and original receipt data

• Communication: Communicates effectively with Clients, Members of Management, Buyisness Partners, and Store Associates

• Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts

• Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor, stock room and office

Educational Requirements and Experience:

• Minimum Requirements:
  High School Diploma or GED

• Minimum six months Sales Associate experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higher

• Part-time or full-time managerial experience preferred

Location:

Store 0995-Polaris Fashion Place-ANN-Columbus, OH 43240Position Type:Regular/Part time

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.

Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

Brand Overview:

LOFT launched in 1998 and today has over 650 full-price and outlet stores in Canada, Mexico and in over 46 US states. LOFT creates modern, feminine and versatile clothing for a wide range of women with one common style goal: to look and feel confident, wherever the day takes them. From everyday essentials to attainable trends, LOFT consistently serves up color, print, pattern and novelty that never compromises on quality and fit (from petites to plus to tall to maternity). We connect with millions through LOFT.com, email, social media and our stores. LOFT's mission is to deliver to each of them the styles that reflect the world she lives in, because we know there's no one way to look, live or feel great-we embrace them all.

We believe what you do is just as important as how you do it. We're committed to fostering a community where all Associates lead with their strengths, feel connected to what we stand for, are accountable to growing our culture together, and are supported in their individual development. You're invited to discover the unparalleled opportunities that await you.

Ready to apply? We currently have an opportunity for a LOFT -- Sales Associate -- Polaris Fashion Place to join our team located at our Store 0995-Polaris Fashion Place-ANN-Columbus, OH 43240.

Position Overview:

Position Overview:

Drives revenue by providing clients exceptional services through relationship building, sharing style/product information, and presenting a clean, and a safe well-maintained store environment. Consistently achieves individual goals, which support store goals.

Primary Responsibilities/Accountabilities:

• Embraces our values & sets an example through his/her behaviors

• Responsible for compliance with all ANN INC. practices and proc3edures

• Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads

Revenue Generation:

• Consistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the store's overall goals

Client Experience:

• Provides excellent client service by anticipating the client's needs, exceeding expectations, and adhering to ANN INC. service experience standards

• Acknowledges, interacts and builds relationships with clients, creates client loyalty and has the ability to multi-task while servicing internal and external clients

• Addresses client concerns, coming to resolution when possible, and involving management where appropriate

• Portrays a gracious, friendly, energetic and engaging manner and is at all times respectful and professional

• Takes ownership, solicits and incorporates feedback for professional growth and development – Consistently receives positive, unsolicited client feedback

• Communicates effectively with store management, store team, and external clients in person, through written correspondence and over the phone

• Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences

• Embraces our values and behaviors and inspires team by leading by example through his/her words and actions – Supports an environment of learning and trust by acting as a positive role model

• Is responsible for compliance with all Company policies, practices and procedures and all federal, state and local laws

Operations:

• Completes opening/closing procedures and tasks as directly by Leadership Team with a client focus (e.g. replenishing merchandise; recovering the store and styling rooms; processing shipment including but not limited to: unpacking, hanging, steaming; cleaning including but not limited to: dusting, vacuuming, and removing trash; executing merchandising moves; marketing updates; and completing prices changes.)

• Meets merchandise processing standards and maintains an organized and accessible work area

• Adheres to Loss Prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assets

• Maintains a safe work environment and reports any potential hazards to store management (e.g., ensuring that exits are unobstructed, ceiling clearance in stockroom is enforced, rugs are not frayed, spills are cleaned up immediately, etc.)

• Participates and assists in the preparation for the stores' inventory

• Reports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the business

• Follows all ANN INC. operational guidelines, processes, and procedures

• Reviews Bulletin Boards daily

Technical Expertise:

• Demonstrates a desire and ability to be learner responsible and navigates the ANN INC. computer learning systems

• Performs register transactions quickly and efficiently (e.g., sales, send sales, returns, exchanges, payments)

• Is proficient in using Distributed Order Maintenance (DOM's) and StyleFinder to locate product for clients and processes transactions accurately

• Operates phone, answering calls with an appropriate greeting, transferring and placing calls on hold

• Operates and understand the functions of the PDT

Product/Brand Management:

• Understands and can clearly articulate the Company's brand positioning, including: the uniqueness of all expressions of ANN INC., current marketing and promotional initiatives, markdowns, POS events, Bounce Back promotions, coupon events, lifestyle concepts to internal and external clients

• Lives the ANN INC. Purpose, Vlaues & Behaviors, Practices in all interactions

• Participates in and attends Store Meetings

• Proactively uses associate education tools to build product and styling knowledge with his/her peers

• Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.'s dress code guidelines

• Packages and wraps client purchases according to ANN INC. standards

Position Requirements:

• Client Service: Ability to function as a role model, ensuring that the client remains the top priority. Takes initiative to build a loyal client base

• Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes

• Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.'s guidelines

• Communicatio: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates

• Accuracy: Ability to handle cash and provide change without error

• Schedule: Remains flexible in scheduling that meets the needs of the business

• Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor and stock room

Educational Requirements and Experience:

• 
  Minimum Requirements: High School Diploma or GED
• Minimum one year sales associate or relevant experience in the services industry with proven results

Location:

Store 0995-Polaris Fashion Place-ANN-Columbus, OH 43240Position Type:Regular/Part time

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.

Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

Brand Overview:

LOFT launched in 1998 and today has over 650 full-price and outlet stores in Canada, Mexico and in over 46 US states. LOFT creates modern, feminine and versatile clothing for a wide range of women with one common style goal: to look and feel confident, wherever the day takes them. From everyday essentials to attainable trends, LOFT consistently serves up color, print, pattern and novelty that never compromises on quality and fit (from petites to plus to tall to maternity). We connect with millions through LOFT.com, email, social media and our stores. LOFT's mission is to deliver to each of them the styles that reflect the world she lives in, because we know there's no one way to look, live or feel great-we embrace them all.

We believe what you do is just as important as how you do it. We're committed to fostering a community where all Associates lead with their strengths, feel connected to what we stand for, are accountable to growing our culture together, and are supported in their individual development. You're invited to discover the unparalleled opportunities that await you.

Ready to apply? We currently have an opportunity for a Sales Lead LOFT OUTLET Outlets of Mississippi to join our team located at our Store 3067-Outlets of Mississippi-ANN-Pearl, MS 39208.

Position Overview:

Position Overview:

Responsibilities will include: Providing exceptional client services, operating as the Manager on Duty in the absence of a manager, performing operational and transactional functions, handling client service issues, issuing approvals for desk transactions as well as opening and closing the store. The Sales Lead will refer all duties which require managerial experience and/or approval to the Store Manager (e.g. disciplinary action, hiring, and terminating associates).

Primary Responsibilities/Accountabilities:

• Embraces our values & sets an example through his/her behaviors

• Responsible for compliance with all ANN INC. practices and procedures

• Additional responsibilities as assigned by the Store Manager or Co-Manager

Sales Lead Responsibilities

In addition to Sales Associate roles of providing excellence in delivering the Client Experience, the Sales Lead is responsible for supporting the Store Manager and CO-Manager in overseeing the operational functioning of the store including, but not limited to:

• Supporting the business strategy & adjusting to effectively reach goals

• Driving revenue by proactively managing the client experience while effectively performing Manager On Duty responsibilities – Assuming the MOD role when Store Manager/Co-Manager is not on the floor

• Utilizing tools to ensure a client-focused team environment

• Driving volume & anticipating clients' needs while communicating store metrics & individual performance to motivate associates

• Coaching Associates "in the moment" on client interactions & performance to maximize productivity & capture client opportunities

• Possessing keys to the store, performing opening and closing procedures in the absence of management (e.g., opening/closing registries, opening checkli9sts, bank deposits, filling in, recovery, cleaning, retrieves/send email, review AT Web, accepts/receives shipment

• Assuming PIN and signature privileges for register functions requiring approval

• Utilizing reports to make effective merchandising decisions & style the store in Division standards

• Leveraging tools, assessing and taking action to drive operational excellence through Stanard Operating Procedures (SOP's)

• Ensure optimal coverage and productivity in all areas of the store through scheduling appropriately

• Complete daily tasks to ensure store runs smoothly and meets all ANN INC. standards and guidelines

• Reports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the business

• Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.'s dress code guidelines

• Treats others fairly and with respect, valuing differences

Position Requirements:

• Client Service: Ensures that the client remains the top priority while balancing required tasks and overall store operations

• Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines

• Merchandising: Knowledge of visual standards and techniques, and ability toimplement and maintain with ANN INC.'s guidelines

• Accuracy: Ability to handle cash and provide change without error. Ability to prepare nightly deposit as necessary. Captures accurate information for all transactions including signatures, addresses, and original receipt data

• Communication: Communicates effectively with Clients, Members of Management, Buyisness Partners, and Store Associates

• Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts

• Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor, stock room and office

Educational Requirements and Experience:

• Minimum Requirements:
  High School Diploma or GED

• Minimum six months Sales Associate experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higher

• Part-time or full-time managerial experience preferred

Location:

Store 3067-Outlets of Mississippi-ANN-Pearl, MS 39208Position Type:Regular/Full time

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.

Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

Brand Overview:

LOFT launched in 1998 and today has over 650 full-price and outlet stores in Canada, Mexico and in over 46 US states. LOFT creates modern, feminine and versatile clothing for a wide range of women with one common style goal: to look and feel confident, wherever the day takes them. From everyday essentials to attainable trends, LOFT consistently serves up color, print, pattern and novelty that never compromises on quality and fit (from petites to plus to tall to maternity). We connect with millions through LOFT.com, email, social media and our stores. LOFT's mission is to deliver to each of them the styles that reflect the world she lives in, because we know there's no one way to look, live or feel great-we embrace them all.

We believe what you do is just as important as how you do it. We're committed to fostering a community where all Associates lead with their strengths, feel connected to what we stand for, are accountable to growing our culture together, and are supported in their individual development. You're invited to discover the unparalleled opportunities that await you.

Ready to apply? We currently have an opportunity for a New Sales Associate LOFT OUTLET TRAVERSE MTN to join our team located at our Store 3015-Traverse Mountain-ANN-Lehi, UT 84043.

Position Overview:

Position Overview:

Drives revenue by providing clients exceptional services through relationship building, sharing style/product information, and presenting a clean, and a safe well-maintained store environment. Consistently achieves individual goals, which support store goals.

Primary Responsibilities/Accountabilities:

• Embraces our values & sets an example through his/her behaviors

• Responsible for compliance with all ANN INC. practices and proc3edures

• Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads

Revenue Generation:

• Consistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the store's overall goals

Client Experience:

• Provides excellent client service by anticipating the client's needs, exceeding expectations, and adhering to ANN INC. service experience standards

• Acknowledges, interacts and builds relationships with clients, creates client loyalty and has the ability to multi-task while servicing internal and external clients

• Addresses client concerns, coming to resolution when possible, and involving management where appropriate

• Portrays a gracious, friendly, energetic and engaging manner and is at all times respectful and professional

• Takes ownership, solicits and incorporates feedback for professional growth and development – Consistently receives positive, unsolicited client feedback

• Communicates effectively with store management, store team, and external clients in person, through written correspondence and over the phone

• Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences

• Embraces our values and behaviors and inspires team by leading by example through his/her words and actions – Supports an environment of learning and trust by acting as a positive role model

• Is responsible for compliance with all Company policies, practices and procedures and all federal, state and local laws

Operations:

• Completes opening/closing procedures and tasks as directly by Leadership Team with a client focus (e.g. replenishing merchandise; recovering the store and styling rooms; processing shipment including but not limited to: unpacking, hanging, steaming; cleaning including but not limited to: dusting, vacuuming, and removing trash; executing merchandising moves; marketing updates; and completing prices changes.)

• Meets merchandise processing standards and maintains an organized and accessible work area

• Adheres to Loss Prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assets

• Maintains a safe work environment and reports any potential hazards to store management (e.g., ensuring that exits are unobstructed, ceiling clearance in stockroom is enforced, rugs are not frayed, spills are cleaned up immediately, etc.)

• Participates and assists in the preparation for the stores' inventory

• Reports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the business

• Follows all ANN INC. operational guidelines, processes, and procedures

• Reviews Bulletin Boards daily

Technical Expertise:

• Demonstrates a desire and ability to be learner responsible and navigates the ANN INC. computer learning systems

• Performs register transactions quickly and efficiently (e.g., sales, send sales, returns, exchanges, payments)

• Is proficient in using Distributed Order Maintenance (DOM's) and StyleFinder to locate product for clients and processes transactions accurately

• Operates phone, answering calls with an appropriate greeting, transferring and placing calls on hold

• Operates and understand the functions of the PDT

Product/Brand Management:

• Understands and can clearly articulate the Company's brand positioning, including: the uniqueness of all expressions of ANN INC., current marketing and promotional initiatives, markdowns, POS events, Bounce Back promotions, coupon events, lifestyle concepts to internal and external clients

• Lives the ANN INC. Purpose, Vlaues & Behaviors, Practices in all interactions

• Participates in and attends Store Meetings

• Proactively uses associate education tools to build product and styling knowledge with his/her peers

• Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.'s dress code guidelines

• Packages and wraps client purchases according to ANN INC. standards

Position Requirements:

• Client Service: Ability to function as a role model, ensuring that the client remains the top priority. Takes initiative to build a loyal client base

• Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes

• Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.'s guidelines

• Communicatio: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates

• Accuracy: Ability to handle cash and provide change without error

• Schedule: Remains flexible in scheduling that meets the needs of the business

• Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor and stock room

Educational Requirements and Experience:

• 
  Minimum Requirements: High School Diploma or GED
• Minimum one year sales associate or relevant experience in the services industry with proven results

Location:

Store 3015-Traverse Mountain-ANN-Lehi, UT 84043Position Type:Regular/Part time

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.

Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

Brand Overview:

LOFT launched in 1998 and today has over 650 full-price and outlet stores in Canada, Mexico and in over 46 US states. LOFT creates modern, feminine and versatile clothing for a wide range of women with one common style goal: to look and feel confident, wherever the day takes them. From everyday essentials to attainable trends, LOFT consistently serves up color, print, pattern and novelty that never compromises on quality and fit (from petites to plus to tall to maternity). We connect with millions through LOFT.com, email, social media and our stores. LOFT's mission is to deliver to each of them the styles that reflect the world she lives in, because we know there's no one way to look, live or feel great-we embrace them all.

We believe what you do is just as important as how you do it. We're committed to fostering a community where all Associates lead with their strengths, feel connected to what we stand for, are accountable to growing our culture together, and are supported in their individual development. You're invited to discover the unparalleled opportunities that await you.

Ready to apply? We currently have an opportunity for a Co-Manager LOFT Mall of America to join our team located at our Store 0949-Mall Of America-ANN-Bloomington, MN 55425.

Position Overview:

Position Overview:

In partnership with the Store Manager, direct all activities required to achieve all store goals, including financial objectives, client service, human resource management, operational controls, payroll and operating expenses, loss prevention, and merchandise presentation while driving both associate and client engagement.

Primary Responsibilities/Accountabilities:

• Partners with Store Manager to lead and direct all store activities

• Embraces our values & sets an example through his/her behaviors

• Responsible for compliance with all ANN INC. practices and procedures

• Additional responsibilities as assigned by the Store Manager

Direction/Revenue Generation:

• Directs client service efforts that are consistent with ANN INC. standards, to increase transactions and capture client opportunities

• Drives a business strategy to grow sales & profits and maximizes opportunities to generate additional store volume/revenue

• Understands how to maximize daily business by proactively managing team to embrace ANN INC. service standards while effectively performing Store Leadership responsibilities

• Drives toward store's achievement of quantifiable performance results (e.g. Net Sales, ROV, Conversion, DPT, UPT, Payroll, Inventory Shortage, Operational Assessments, and Credit Cards)

• Analyzes business reports to identify, gain understanding, and recommend solutions to missed opportunities and to positively impact store performance

People Management:

• Models ANN INC.'s Purpose, Values & Behaviors while holding associates responsible for their actions

• Fosters a client focused team environment by driving volume and anticipating clients' needs

• Assists with development of team to accomplish store's business objectives through recruitment, selection, coaching, investment, engagement, retention, and motivation

• Provides exceptional client service by role modeling the ANN INC. service standards. Takes responsibility to immediately address client concerns

• Participates in delivering an engaging assimilation and investment experience that is personalized and positions on Associate for excellence in fole and career progression over time through the use of ANN INC. tools

• Adheres to Human Resource standards by following the general practices outlined in Company policies, procedure, standards and guidelines

• Communicates appropriate goals, results (e.g. financial performance and productivity), and directives

• Actively manages associates' client service skills by providing informal and formal feedback

• Assists in the recruitment, attraction, selection, and hiring of diverse talent

• Holds self and associates accountable for achievement of financial results and statistical standards

• Constructively confronts and provides timely feedback to help resolve conflict

• Seeks a continuous learning environment by requesting input and involving others

• Treats others fairly and with respect, valuing differences; builds relationships based on an individual approach

• Assists in the development of associates by delegating appropriately and matching talents with tasks, while recognizing accomplishments

• Supports Store Manager to foster team commitment through building relationships and recognizing individual contributions

• Forms networking relationships with internal and external peers

• Shares information and communicates clearly and in an accessible manner to all levels

• Leads by effectively managing through change and adversity

Operational Excellence:

• Executes brand visual standards and standard operating procedures

• Prioritizes and leads execution of task directives within designated timeframes while using tools and resources to drive a high level of productivity (e.g. Price Changes, Mark Out of Stock (MOS), StyleFinders, Distributed Order Maintenance (DOM), Merchandising Needs, Payroll Adjustments, Processing of Shipment, Transfers, and Proper Claims Process)

• Adjusts weekly schedules as needed to maximize productivity and control payroll spend

• Reports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the business

• Supports Loss Prevention practices and completes operational assessments to protect company assets

• Maintains the store's organization, appearance, and cleanliness according to SOP's

• Uses available resources to assist in executing tasks/directives

• Ensures compliance of with all policies, practices and procedures and all federal, state, and local laws

• Leverages tools, processes, and best practices to drive operational excellence and consistently execute SOP's

Product/Brand Management:

• Executes visual merchandising updates and product placement within corporate guidelines and maintains visual expectations as defined by the Visual Merchandising Standards

• Uses product knowledge tools to execute directives and interpret Store Sets

• Executes company brand initiatives to the physical store layout

• Supports continuous product movement based on company directives, client profile, and store sales

• Integrates strategic activity on the floor, which includes recovery and restocking

• Understands and can clearly articulate the company's band positioning

• Educates associates on marketing initiatives, product placement, lifestyle concepts, and product knowledge

• Applies knowledge of product with internal and external clients

• Represents the brand and hold associates accountable to expectations

• Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.'s dress code guidelines

• Understands ANN INC.'s competitor and communicates competitive landscape

Position Requirements:

• Human Resources: Proven ability to recruit, develop, and retain team

• Client Service: Demonstrate ability to function as a role model, ensuring that the client remains the top priority

• Store Operations and Organization: Demonstrate ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities

• Leadership: Ability to respectfully challenge and motivate associates

• Merchandising: Knowledge of visual standards and techniques

• Communication: Demonstration of strong verbal and written communication skills

• Business Analysis: Knowledge of store reports in order to maximize performance, drive volume, and react to trends in the business

• Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts. Must have open availability

• Physical: Ability to lift and carry up to 20 pounds occasionally, maneuver effectively around sales floor, stock room, and office

Educational Requirements and Experience:

• Minimum Requirements:
  Associates or Bachelors Degree preferred

• Supervisory/Management experience in the service industry preferred

Location:

Store 0949-Mall Of America-ANN-Bloomington, MN 55425Position Type:Regular/Full time

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.

Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

Brand Overview:

LOFT launched in 1998 and today has over 650 full-price and outlet stores in Canada, Mexico and in over 46 US states. LOFT creates modern, feminine and versatile clothing for a wide range of women with one common style goal: to look and feel confident, wherever the day takes them. From everyday essentials to attainable trends, LOFT consistently serves up color, print, pattern and novelty that never compromises on quality and fit (from petites to plus to tall to maternity). We connect with millions through LOFT.com, email, social media and our stores. LOFT's mission is to deliver to each of them the styles that reflect the world she lives in, because we know there's no one way to look, live or feel great-we embrace them all.

We believe what you do is just as important as how you do it. We're committed to fostering a community where all Associates lead with their strengths, feel connected to what we stand for, are accountable to growing our culture together, and are supported in their individual development. You're invited to discover the unparalleled opportunities that await you.

Ready to apply? We currently have an opportunity for a LOFT Hunt Valley Part Time Sales Lead- management to join our team located at our Store 1499-Hunt Valley Towne Centre-ANN-Cockeysville, MD 21030.

Position Overview:

Position Overview:

Responsibilities will include: Providing exceptional client services, operating as the Manager on Duty in the absence of a manager, performing operational and transactional functions, handling client service issues, issuing approvals for desk transactions as well as opening and closing the store. The Sales Lead will refer all duties which require managerial experience and/or approval to the Store Manager (e.g. disciplinary action, hiring, and terminating associates).

Primary Responsibilities/Accountabilities:

• Embraces our values & sets an example through his/her behaviors

• Responsible for compliance with all ANN INC. practices and procedures

• Additional responsibilities as assigned by the Store Manager or Co-Manager

Sales Lead Responsibilities

In addition to Sales Associate roles of providing excellence in delivering the Client Experience, the Sales Lead is responsible for supporting the Store Manager and CO-Manager in overseeing the operational functioning of the store including, but not limited to:

• Supporting the business strategy & adjusting to effectively reach goals

• Driving revenue by proactively managing the client experience while effectively performing Manager On Duty responsibilities – Assuming the MOD role when Store Manager/Co-Manager is not on the floor

• Utilizing tools to ensure a client-focused team environment

• Driving volume & anticipating clients' needs while communicating store metrics & individual performance to motivate associates

• Coaching Associates "in the moment" on client interactions & performance to maximize productivity & capture client opportunities

• Possessing keys to the store, performing opening and closing procedures in the absence of management (e.g., opening/closing registries, opening checkli9sts, bank deposits, filling in, recovery, cleaning, retrieves/send email, review AT Web, accepts/receives shipment

• Assuming PIN and signature privileges for register functions requiring approval

• Utilizing reports to make effective merchandising decisions & style the store in Division standards

• Leveraging tools, assessing and taking action to drive operational excellence through Stanard Operating Procedures (SOP's)

• Ensure optimal coverage and productivity in all areas of the store through scheduling appropriately

• Complete daily tasks to ensure store runs smoothly and meets all ANN INC. standards and guidelines

• Reports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the business

• Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.'s dress code guidelines

• Treats others fairly and with respect, valuing differences

Position Requirements:

• Client Service: Ensures that the client remains the top priority while balancing required tasks and overall store operations

• Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines

• Merchandising: Knowledge of visual standards and techniques, and ability toimplement and maintain with ANN INC.'s guidelines

• Accuracy: Ability to handle cash and provide change without error. Ability to prepare nightly deposit as necessary. Captures accurate information for all transactions including signatures, addresses, and original receipt data

• Communication: Communicates effectively with Clients, Members of Management, Buyisness Partners, and Store Associates

• Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts

• Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor, stock room and office

Educational Requirements and Experience:

• Minimum Requirements:
  High School Diploma or GED

• Minimum six months Sales Associate experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higher

• Part-time or full-time managerial experience preferred

Location:

Store 1499-Hunt Valley Towne Centre-ANN-Cockeysville, MD 21030Position Type:Regular/Part time

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.

Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

Note to Rhode Island Applicants: The Company is subject to Chapters 29 – 38 of Title 28 of the General Laws of Rhode Island, and is therefore covered by the state's workers' compensation law.