Lost And Found Clerk Job Description Sample

Overview

Location: Dyersburg, TN Department: Warehouse Reports To: Warehouse Specialist

Your Role: This position is responsible for limiting company product loss by recovering misplaced inventory and ensuring data is correct in the warehouse management system (Red Prairie).

• Ensures data is correct in the warehouse (Red Prairie) system by measuring, weighing, and checking tie and high information

• Researches the end result of all lost and found products in addition to making corrections and adjustments using our Lost Pallet Query system.

• Coordinates the correct put away of returned product.

• Assists warehouse with replenishment issues/problems.

• Works with Warehouse Specialist on system slotting moves in warehouse management system.

• Applies lean thinking and tools to identify and eliminate waste in all areas of the position

Role Specifics:

• Schedule: Full-Time Wednesday-Saturday 8:00am to 6:30pm

• Environment: Warehouse environment with temperature extremes ranging from 5 degrees in frozen to ambient temperatures in dry

• Job Demands: Regular physical activity, including lifting 60 pounds repetitively as needed

Qualifications

We Need You To Have:

• High school diploma or general equivalency degree required.

• Ability to pass a standard physical abilities test to ensure you can meet the physical demands of the job

• Sufficient vision and hearing necessary to operate powered equipment safely

We'd Like You To Have:

• Good working knowledge and understanding of AS400 and warehouse management systems.

• Excellent organizational skills.

• Inventory background

What Can Dot Offer You?

As a family-owned and -operated company for the past 57 years, Dot Foods has created a strong family culture within the business. As a vital part of that family unit, we want to ensure you feel included and respected for any differing ideas. We appreciate those opinions and count on them to make us successful. In addition to an inclusive working environment, we will provide you with:

• Wage range: $13.00 – $15.00 per hour depending on experience

• Highly competitive compensation and benefits package

• Significant advancement opportunities

Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety.

EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.

DotFoods.com/careers

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Job Description:

ABOUT ENCORE BOSTON HARBOR

Encore Boston Harbor is a luxury global destination gaming resort that will feature 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.

Encore Boston Harbor is currently under construction with resort opening anticipated June 2019. Once open, Encore Boston Harbor will employ over 5,000 team members. We invite you to apply to be a member of the founding Encore Boston Harbor team.

The Encore Boston Harbor Lost & Found Clerk is responsible for coordinating Lost and Found activity, monitoring incoming calls, maintaining security protection. Overseeing all lost and found items for the property, this includes the documentation, retrieval, shipping, and transportation of the items. Responsibilities also consist of exchanging found cash to checks, donating all unclaimed properties, mailing out of claimed items, and providing detailed documentation of all items turned in and its final destinations. This includes, but is not limited to: maintaining processes, scheduling, and supporting department team members and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience.

JOB RESPONSIBILITIES:

• Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.

• Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success.

• Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.

• Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.

• Delivers and maintains a maximum level of property-wide service and satisfaction.

• Contributes to company-wide communication and best practices.

• Keeps informed of all new developments within the department.

• Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.

• Manages the Lost & Found office areas, answering all customer and staff's questions regarding the hotel and casino.

• Maintains a series of logs for record keeping of hotel's lost and found properties. Other record keeping functions will vary according to the needs of the department.

• Receives all incoming phone calls for security assistance throughout the hotel and casino.

• Receives all lost and found articles for the hotel and casino and maintains inventory, tagging and logging all items and articles in a safe and secure manner until items are claimed, mailed out, or donated.

• Retrieves all lost and found items from selected departments and secures items to their proper area(s).

• Documents and ships items to guests.

• Maintains the storage area for the lost and found department.

• Tracks inventory and reorders supplies needed for the department.

• Report unsafe or hazardous conditions.

• Assist guests and team members on directions and proper procedures. Also assists hotel guests in locating their lost property.

• Composes accident/incident reports and witness statements when necessary.

• Minimizes opportunities for loss or damage, anticipating potential problems, reacting to disturbances and prohibited conduct.

• Becomes familiar with hazardous materials used on property, and all applicable laws, rules and regulations governing same.

• Maintains a working knowledge of Security, as well as special events on property, in order to advise guests and fellow team members of same, whenever possible.

• Responds to emergency situations as needed.

• Interacts with guests and team members in a positive, professional manner.

• Facilitates the flow of information throughout the property, by attending regularly scheduled departmental meetings.

• Maintains a series of keys, accessing locked areas as necessary.

• Accepts identification from all persons who appear to under 30 years of age, to ensure compliance with state and federal gaming regulations.

• Works with safety as a priority, and follows department and company safety standards.

• Maintains relevant knowledge of industry through continuing education and training.

• Performs any other job-related duties as assigned.

Job Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Age, Gaming and Certifications:
21 years of age or above.

Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.

Must be able to acquire and maintain any licensing or active work cards required for this position at all times, to include an alcohol awareness card and valid driver's license.

CPR/AED/First Aid certification

Education and/or Experience:

High school or equivalent degree required. Bachelor's Degree in a related field or equivalent experience preferred. Previous Guest Relations Experience required. Military, Security, Law Enforcement or customer service experience with a minimum of 1 year in the hotel/casino industry is preferred.

Requires general computer skills and basic knowledge of Microsoft Office.

Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.

Candidate must have fluent knowledge of chemicals, SDS personal protection equipment, sanitation, and OSHA guidelines.

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to understand detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.

Mathematical Skills & Reasoning Ability:

Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.

Physical Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking.

Work Environment:

The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is typically moderate. When on the property, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.

• Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.

• Team members may be expected to work outside and may be subject to all weather conditions and subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. May be required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).

In accordance with our host and surrounding community agreements, we will give preference to properly qualified residents of the cities of (1) Everett, (2) Malden, and (3) Boston, Cambridge, Chelsea, Medford, and Somerville.

Lost and Found Customer Service for Seattle-Tacoma International Airport

Join our team that is committed to providing the best customer service to all visitors of the SEA airport.

The Lost and Found Department functions will include but will not be limited to the following:

Assist walk-in customers during business hours

Answer phones during business hours

Maintaining and updating the Lost and Found system

Research and verifying validity of all information before release

Collect lost items from Terminals and various other areas of the airport grounds.

Photographed and log items

Receive, count, document, and secure items in a lockable container such as a safe.

Movement of Goods and Materials

Required Skills

.

• ORGANIZATIONAL skills

• Self-driven focus on Customer and Client satisfaction

• Ability to excel under pressure of meeting extreme deadlines

• Able to communicate effectively, both verbally and in writing

• Able to solve daily problems and make quick decisions within the operation

• Computer Software (Word & Excel)

• Must be able to work varied hours

• Weekends and Holidays required

• Detail oriented and well organized

• Able to communicate effectively, verbally and in writing

• Able to lift, push, pull and carry up to 70 lbs.

• May include long periods of standing and walking

Required Experience

Valid US work authorization

Professional demeanor and presentation

Flexible schedule & availability

Background Check, Fingerprinting required

Drug Screen required.

The Department's functions will include but will not be limited to:

Assist walk-in customers during business hours

Maintaining and updating the Lost and Found system

Research and verifying validity of all information before release

Collect lost items from Terminals and various other areas of the airport grounds.

Photographed and logged items

Movement of Goods and Materials

Receive, count, document, and secure items in a lockable container such as safe.

Required Skills

• Good Leadership abilities

• Excellent focus on Customer Service and Client Satisfaction

• Excellent Interpersonal Skills

• Excellent and Effective Communication Skills, both verbal and written.

• Good Listening Skills

• Thorough Knowledge of Airport Operations

• Able to communicate effectively, both verbally and in writing

• Pro-active, Forward thinking

• Well Organized and Strong Planning Skills

• Impeccable Appearance/ Business Presentation

• Dependable and Reliable

• Possess Strong Self Confidence

• Team Player

• Able to solve complex problems within operations

• Computer knowledge with Microsoft Word, Excel, Power-point, email, and basic typing / keyboarding

• Able to work independently

• Able to work overtime or varied hours

Required Experience
18 months lost and found experience preferred

Must be able to work Weekends and Holidays

Excellent focus on Customer and Client satisfaction

Ability and willingness to work harmoniously in a team environment

Strong leadership, but stronger team player

Ability to work under pressure

Thorough knowledge of airport operations:

Able to solve problems within the operation:

Computer, typing experience

Control the budget for labor costs and allocation

Basic Math

Lifting, pushing, pulling, and carrying up to 70 lbs

Constant interaction with passengers and management

Constant telephone and computer usage

Education: High School Diploma or Equivalent

Hallmark Aviation Services is Seeking Business Manager at Seattle-Tacoma International Airport

The Business Manager leads the operational and administrative processes while coordinating with client/station manager to meet high quality standards.

Join our team that is committed to providing the best customer service to all guests and/or visitors of the SEA airport. The Lost and Found Department functions will include but will not be limited to the following:

Assist walk-in customers during business hours

Answer phones during business hours

Maintaining and updating the Lost and Found system

Research and verifying validity of all information before release

Collect lost items from Terminals and various other areas of the airport grounds.

Photographed and logged items

Receive, count, document, and secure items in a lockable container such as a safe.

Movement of Goods and Materials

Represent Hallmark at airport meetings and functions

• Provide hands-on supervision of the staff and delegate workload

• Provide direct customer relations support

• Ensure that account operates according to schedule and service level agreements

• Recruit, interview, and hire staff

• Oversee the long-term analysis of manpower needs, groom potential leaders

• Ensure cross training as well as provide new and refresher training for staff members

• Manage attendance records and ensure appropriate shift coverage

• Handle discipline and motivation issues

• Process promotion, demotion and termination paperwork

• Enforce safety, security, and grooming standards

• Administer performance reward programs

• Control the budget for labor costs and allocation

Required Skills

.

• Proven LEADERSHIP abilities and ORGANIZATIONAL skills

• Excellent interpersonal, coaching and counseling skills

• Understand that staff development is a leader's responsibility

• Self-driven focus on Customer and Client satisfaction

• Ability to excel under pressure of meeting extreme deadlines

• Able to communicate effectively, both verbally and in writing

• Experienced in planning a roster and monitoring work schedules

• Able to solve daily problems and make quick decisions within the operation

• Flexible and able to promote positive attitudes from subordinates

• Computer Software (Word & Excel)

• Able to work varied hours

• Minimum 18 months previous airport experience preferred

• Must be able to work Weekends and Holidays

• Detail oriented and well organized

• Able to communicate effectively, verbally and in writing

• Basic knowledge of airline terminology is a plus

• Experience developing and implementing project plans.

• Able to solve basic problems within the operation

• Occasional lifting of up to 70lbs.

Required Experience

Valid US work authorization

Professional demeanor and exceptional presentation

Flexible schedule & availability

Background Check, Fingerprinting required

Drug Screen required

Job Description:

ABOUT ENCORE BOSTON HARBOR

Encore Boston Harbor is a luxury global destination gaming resort that will feature 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.

Encore Boston Harbor is currently under construction with resort opening anticipated June 2019. Once open, Encore Boston Harbor will employ over 5,000 team members. We invite you to apply to be a member of the founding Encore Boston Harbor team.

The Encore Boston Harbor Business Services Center Manager will manage the daily operations of The Business Services Center and Office Services. This includes, but is not limited to; the management of the department strategy and ensuring alignment with overall Encore Boston Harbor strategy; maximizing opportunities for departmental and company success; maintaining all Encore Standards: and ensuring excellent guest and team member experience.

JOB RESPONSIBILITIES:

• Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.

• Manages short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success.

• Manages the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.

• Manages the performance of team members under his/her area of responsibility.

• Monitors all activities of the department to ensure that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced.

• Ensures department delivers and maintains a maximum level of property-wide service and satisfaction.

• Facilitates communication throughout the property by organizing and presiding over regularly scheduled meetings with team members within the department and with other departments as appropriate to ensure property wide communication.

• Responsible for hiring, performance management, and employee engagement within the department. Provides training opportunities, constructive and positive feedback to team members within area of responsibility. Creates a motivating environment.

• Keeps informed of all new developments within the department and makes recommendations designed to maximize department and company success.

• Effectively manages internal and external guest relations, which will require levels of patience, tact and diplomacy. Responsible for addressing guest and team member issues as appropriate.

• Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.

• Must have the ability to promote positive, fair, and ethical relations with all team member, with all Encore contractors, and in all interactions within the Host and Surrounding communities as an ambassador of the Encore brand.

• Manages the coordination of shipping and receiving of guest packages. Ensures pricing matches current market standards and is reflective of services provided.

• Manages the receiving and distribution of internal communications (office mail).

• Maintains the Office Services Center up to current Encore and Industry standards adapting to technology, product, and industry trends.

• Coordinates with Sales and Conventions to ensure seamless receiving and delivery of bulk shipments for convention and catering.

• Coordinates with Front Services to ensure guests are accommodated with basic office services during overnight and off peak times.

• Operates The Office Services Center as a Box Office for special events when directed.

• Works with safety as a priority, and follows department and company safety standards.

• Maintains relevant knowledge of industry through continuing education and training.

• Performs any other job-related duties as assigned.

Job Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Age, Gaming and Certifications:
21 years of age or above.

Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.

Education and/or Experience:

Bachelor's Degree in business or a related field; or equivalent experience required.

Minimum 5 years of related experience required, 3 years in a leadership role preferred.

Requires strong computer skills and proficiency in Microsoft Office specifically Outlook, Word, Excel, & PowerPoint.

Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.

Mathematical Skills & Reasoning Ability:

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to decipher reports and maintain reports on request.

Physical Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking.

Work Environment:

The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is typically moderate. When on the casino or property floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.

• Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.

In accordance with our host and surrounding community agreements, we will give preference to properly qualified residents of the cities of (1) Everett, (2) Malden, and (3) Boston, Cambridge, Chelsea, Medford, and Somerville.

Job Summary

A Bell Clerk

• Vacation Ownership

• Linguist is responsible for answering phone calls, taking orders, and receiving messages from guests and team members and turning requests and messages received over to Bellhelp and other Front Services team members. Dispatches phone calls and assists as needed to ensure guest inquiries are responded to in a timely manner. Employee must successfully complete training on and comply at all times with Hilton Grand Vacation Club's service standards.

What will I be doing?

A Bell Clerk

• Vacation Ownership

• Linguist is responsible for answering phone calls, taking orders, and receiving messages from guests and team members and turning requests and messages received over to Bellhelp and other Front Services team members. Dispatches phone calls and assists as needed to ensure guest inquiries are responded to in a timely manner. Employee must successfully complete training on and comply at all times with Hilton Grand Vacation Club's service standards. Specifically, you would be responsible for the following:

• Answers phones, takes orders and messages. Summons front service/bell assistance to deliver and retrieve packages and luggage required

• Uses positive and clear communication and listens to employees and customers to understand inquires and requests to provide accurate information and prompt assistance.

• Responds to telephone inquires using positive and clear communication. Directs and coordinates requests and follows through to the proper personnel. Documents information regarding luggage and follows through with appropriate action.

• Verifies customer information (room number and name) through computer system to facilitate the efficient and timely delivery of luggage and various items. Generates room listings for bag pulls, deliveries and arrivals.

• Grasp, lifts, carries and/or otherwise loads/unloads and transports packages from service vehicles and dolly carts to storage area or recipients.

• Resolves complications as they arise, eg., lost luggage, damaged luggage, untimely delivery of luggage and other similar situations.

What are we looking for?

EDUCATION

Any combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.

EXPERIENCE

No prior experience required. Prior hospitality experience preferred.

LICENSES OR CERTIFICATES

CPR Certification and/or First Aid training preferred.

GROOMING

All team members must maintain a neat, clean and well-groomed appearance (specific standards available).

OTHER

Japanese language skills required.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Ability to understand and follow written and/or verbal instructions

• Ability to communicate effectively verbally and in writing in English including numbers.

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.

• Ability to read English language to ascertain information from postage tags, written instructions and claim checks.

• Ability to lift, bend, stoop, walk, push/pull to retrieve and re-file various binders and files weighting up to 50 lbs. at levels up to 6 feet high and stand for extended periods of time.

• Ability to stand, walk and/or sit and continuously perform essentital job functions.

• Sufficient manual dexterity in both hands to be able to retrieve and deliver mail and packages.

• Good knowledge of Hawaii's places of interest as well as directional knowledge of Hawaii.

• Perform tasks requiring bending, stooping, kneeling and walking significant distances throughout the property.

• Ability to input and retrieve information from a computer system.

• Ability to input 35 words per minute.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality

• We're passionate about delivering exceptional guest experiences.

• Integrity

• We do the right thing, all the time.

• Leadership

• We're leaders in our industry and in our communities.

• Teamwork

• We're team players in everything we do.

• Ownership

• We're the owners of our actions and decisions.

• Now

• We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality

• Productivity

• Dependability

• Customer Focus

• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

JOB SUMMARY

Responsible for the overall operation of the RV Park on assigned shift, including efficient, informative and cordial service to promote guest satisfaction. This is a part time position, with scheduling based on business needs. May cross train as Front Desk Clerk as needed.

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ESSENTIAL JOB FUNCTIONS:

• Ensure customer satisfaction and return visits through prompt, efficient and friendly service.

• Promptly greet and acknowledge guests entering the RV Park, extending warmth and hospitality.

• Handle all telephone calls with courtesy and efficiency. Take and log all RV reservation requests.

• Assists customers with RV facility use: check in, accept payment, assign RV space and hookup information, amenities, etc.

• Accept and process all payment transactions, both cash and credit card, according to procedures.

• Administer the day-to-day operation of the POS software, running daily reports, monitoring user codes, running maintenance utilities and other routine functions. Advise RV Lead of unusual technical problems or system needs.

• Respond to guest?s inquiry, information and/or complaints, in a timely and professional manner.

• Promote teamwork through punctual, responsible attendance and courteous respectful behavior

• Handle cash transactions accurately as outlined by procedural industry, verify cash banks, make safe drops, prepare cash reports and follow credit card verification procedures.

• Maintain up to date knowledge of operations to promote customer satisfaction and return business.

• Assist with cleaning RV restrooms, showers and laundry room daily and more frequently as business needs dictate.

• Promotes a clean, safe and healthy work environment for employees and guest. Promptly addresses hazards and reports and concerns to RV Lead and Hotel Manager and or Lodging Director.

• Maintain a clean organized work area.

• Communicate operational needs, or concerns with the RV lead, Hotel Manager and or Lodging Director. Also reports any damages, lost and found items and/or unusual occurrences immediately.

• Comply with all regulatory laws, employee handbook, department policy and procedures, safety codes, etc.

• Ensure that operation of equipment, tools and materials are handled in a safe manner.

• Other duties as assigned.

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What We Do

Southtree and Legacybox were founded on the conviction to restore -- to revalue what has been devalued. On the surface, we are about preserving outdated memories -- tapes, film, photos, and audio -- into digital keepsakes that are usable and safe for future generations. We are led by the desire to find simple, technology and design-driven ways to reconnect people with things that matter most, but are being lost or overlooked. Simply put, we help make memories matter.

The Role

Southtree’s mission is to reconnect people to the things that matter most. As the Accounting Clerk at Southtree you will assist the Accounting Team and management with accounting, record keeping, and preparing end of month financial reports. Southtree is a fast-paced, dynamic work environment that is constantly evolving and changing, and we are looking to add a team member that is ready for the challenge.

Requirements

Roles and Responsibilities

• Assist with maintaining accurate accounting records by filing invoices, cash receipts, and other documents.
• Review invoice documentation for necessary approvals and completeness.
• Maintain vendor files including requesting W-9s, invoice documentation, and other information as needed.
• Follow up with vendors on miscellaneous billing issues.
• Assist with preparing end of month closing journal entries.
• Assist with generating end of month reports for management.
• Record customer payments, reconcile to customer’s AR balance, resolve discrepancies, and follow up with customers for payment.
• Process outgoing mail requests, faxes, and other administrative tasks.

Background and Experience

• Bachelor's degree
• Experience as a bookkeeper or office administrator, preferred
• Intermediate knowledge of Microsoft Word and Excel, required

Characteristics and Traits

• Credible, ethical, confidential, articulate
• Diligent, organized, and highly detail oriented
• Exceptional communication skills
• A “no task is too small” attitude and a positive, spirited outlook
• Sense of humor

Benefits

• Full-time, salaried
• Medical, dental and vision coverage
• Paid time off
• 401(k) match
• Constant supply of coffee