Lost And Found Clerk Job Description Sample
Coordinator Lost & Found - Safety Services
Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities.
As a Gaylord Hotels STAR, you'll bring your warm smile, genuine excitement and a "consider it done" spirit to work. In return, you'll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change?
Take the initiative. Enjoy the Rewards.
Activate room keys using electronic key machine and reissue new room keys to guests as necessary. Communicate to appropriate staff that there are guests that are waiting for an available room.
Advise guest of any messages received for them, and send to room if required. Accommodate requests for room changes when possible. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
Tag, store, and retrieve luggage from luggage storage, providing guests with proper claim tickets for their luggage. Identify and explain room features to guests. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved.
Arrange transportation for guests/visitors. Respond to all guest needs/requests.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals.
Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift.
Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move up and down a ladder.
Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
This vacancy is for a Clerk position at the Philadelphia Regional Census Center located in Philadelphia, PA .The purpose of this position is to provide clerical and administrative support in the RCC to which is assigned for decennial pretests and the decennial.
Relocation expenses will not be paid.
Perform administrative activities such as following up on requests for information, ensuring the correct material is provided, and distribution of office materials and incoming mail. Maintain correspondence files.
Monitor personnel/payroll processing activities, resolve and recommend corrective actions using an automated system.
Communicate with internal and external customers, answering inquiries regarding office procedures, respond to multiple customer demands.
Creates memoranda and correspondences, reviews for accuracy and procedural compliance on personnel and payroll documentation based on rough drafts or verbal instructions.
Uses office automation software such as database or spreadsheet to enter, revise, sort or calculate, and retrieve data; graphics software to provide graphic symbols, charts and graphs.
Operates various office machines such as the copy machine.
Job family (Series)
Conditions of Employment
Must be a U.S. citizen and must be 18 years or older to be hired.
Suitability/Background Investigation for Federal employment.
Registered for Selective Service if applicable.
Trial period may be required.
This is not a bargaining unit position.
Applicants must meet all qualification requirements by the closing date of this announcement.
Applicants are responsible for insuring that the application submitted clearly indicates that they meet the qualifications listed below. To be eligible for this position, you must have the specialized experience, education, or a combination as indicated below. Applicants must meet all qualification requirements by the closing date of this announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Minimum Requirement: To be minimally qualified for this position applicants MUST have a typing proficiency of at least 40 words per minute with 3 or fewer errors based on a five-minute sample.
To be eligible for this position, you must have the specialized experience, education, or a combination as indicated below.
GS-5: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 in the Federal service.
Experience which has equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position and which is typically in or related to the position to be filled. To be creditable, the specialized experience includes experience in using computers for word processing, databases and automated systems for programmatic information, action item tracking, and document control.
Education Substitution: Successful completion of a full 4-year course of study in an accredited business, secretarial, or technical school, junior college, college or university may be substituted for the required experience for the grade 05. Equivalent combinations of successfully completed post-high school education and experience may be used to meet qualifications.
The following links provide information on various hiring authorities that may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment.
The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office at . TTY users can contact the Human Resources Office via the Federal Relay Service, . The decision on granting reasonable accommodation will be on a case-by-case basis.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions) and place you in one of three pre-defined categories. These categories are "gold," "silver," and "bronze." Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. Candidates placed in the "gold" category will be identified for referral to the hiring manager and may be invited for an interview.
How you will be evaluated for preference eligibility: Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed. (Remove the next sentence if advertising a scientific or professional position at the GS-9 and above.) Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold). The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:
The following competencies are desirable at the full performance level of this position (FPL 05).
Knowledge of administrative support components, operations, and duties.
Ability to communicate effectively in person and in writing.
Skill in utilizing various office automation and tracking systems.
For more information on category rating, please go to: 01_009474.pdf
We recommend that you preview the online questions for this announcement before you start the application process.
To preview questions please .
Background checks and security clearance
Drug test required
A complete application consists of the following:
Resume showing relevant experience; cover letter optional. Your resume should list your educational and work experience including the dates (mm/dd/yy) of each employment along with the number of hours worked per week. Your resume may be used to validate your responses to the scored occupational questionnaire. Your resume should also indicate your citizenship and if you are registered with the Selective Service System if you are a male born after 12/31/59.
Documentation supporting eligibility for non-competitive appointment, (Schedule A disability, 30 percent disabled veteran, certain military spouses, etc). Show proof of your disability. Documentation may be from any licensed medical professional (e.g., a physician or other medical professional certified by a State, the District of Columbia, or a U.S. Territory to practice medicine), a licensed vocational rehabilitation specialist (i.e., State or private), or any Federal or State agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits;
Your medical documentation should distinguish between disabilities that are temporary, or transient, versus disabilities, which are chronic, permanent, on-going, or unresolved with no end in sight.
Veterans' Preference Documentation: Please indicate on your resume the type of veterans' preference you are claiming and provide the appropriate supporting documentation (DD-214 stating disposition of discharge or character of service, VA letter, SF-15, etc.) to validate your claim. For more information regarding eligibility requirements, please go to: .
Education Documentation: If this position requires proof of higher education, or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. This also applies to Census Bureau employees. Education completed in foreign colleges or universities may be used to meet the requirements.
You are not required to submit official documents at this time; copies are sufficient. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website - You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation when requested will result in lost consideration.
NOTE: Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.
Cash Room Accounting Clerk
- To make sure centralized accounting receives all necessary documentation to create accurate and efficient reports; to have verifiable and secure handling of cash in location (including, but not limited to the safe and deposits). To assist venue Business Manager with instituting and maintaining accounting controls by daily maintenance of cash and reconciliation of daily sales.
Forward documents to Business Manager/Controller (i.e. purchase orders, invoices, check requests, band deposits, petty cash reimbursements and cash orders)
Issue banks to service staff
Audit all checkouts
Handle lost and found
Create credit card manifests
Run "end of night" reports
Reconcile petty cash
Drop change orders
Issue change as needed
Issue Point of Sales supplies as necessary
Account for all party sheets/trades/gift certificates on a nightly basis
Prepare Federal Express to central accounting
Daily deposit of cash
Conducts research of credit card disputes
Create audited payments summary sheets
Close out all persons processing transactions
Run miscellaneous credit cards
Create banking manifests
Complete band settlements
Track party deposits
Disburse, receive and log petty cash
Audit staff banks
Track employee incentive cards
Issue and track usage of keys
Input Accounts Payable
Unique daily operational needs
1-2 years experience with cash handling in a high volume facility
Basic comprehension in Accounting and Math
Knowledge of Microsoft Office (Word, Excel, Access and PowerPoint)
Ability to communicate with staff and management
Multi-task, meet tight deadlines and recognize and correct accounting errors
High School Diploma
Tolerance of all cultures, music and art forms
Previous experience with cash handling in a high volume facility
Previous Retail, Restaurant or Music Hall accounting experience
Previous experience with accounting procedures
Physical Demands/Working Environment:
Work environment is fast-paced
Position requires extended periods of prolonged standing, bending, stooping, and reaching
Must be able to lift or move up to 25 lbs using proper lifting techniques
Tolerance of loud noises
If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainment team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
Part Time Library Circulation Clerk
Circulation Duties Check out materials to customers Issue library and TexShare cards Process fines, payments, and monetary donations Check in returned materials Maintain customer records confidentiality Process replacement of lost materials Assist librarians with deleting discarded books Search for missing or misplaced materials Reshelve books and straighten shelves Check in magazines into library software and shelve in magazine room Provide Quality Customer Service Greet customers politely and professionally upon entering the library Provide directional assistance Assist customers in locating appropriate library materials Assist customers with library catalog and mobile app usage Answer phones and route calls to appropriate staff when necessary Serve as deputy voter registrar Sell pool passes Assist customers with computer reservations, computer questions and print functions Maintain lost and found area Assist in customer advisement of library events, policies, and schedules Materials Maintenance Perform minor book repair Cover materials with protective materials Opening and Closing Building Prepare and display newspapers Empty book drop Prepare coffee bar (cleaning, restocking, making coffee) Straighten library furniture Pick up stray materials Coordinate Use of Study Rooms Verify that users meet library policy Ensure that there is no conflicting reservation Take ID from one user in the group as deposit for key card Enter user information on study room reservation calendar Coordinate and Assign Tasks to Volunteers Maintain sign-in notebook Ensure that all volunteers have signed Assign task to volunteer and train them if necessary
Lost Foam Engineer
It is our people behind life's passions who will make the big difference. If you are interested in becoming part of a company that delivers market leading products, driving your own career and working with brands committed to active lifestyles, then you've found your fit.
Have what it takes? Join us.
In the role of the Manufacturing Engineer – Lost Foam, you will support Mercury Marine's aluminum lost foam line from the start-to-finish of the process. You will be assigned specific part families that will require a variety of engineering skills and responsibilities to manage and optimize.
Take ownership of assigned part families and become the technical voice for those parts with our operators, foam pattern supplier, design engineers, quality control group, operations group, and our machining customer.
Lead and execute quality, productivity, and other continuous improvement projects on part families.
Responsible for PPAP coordination and submission on changes and new product launches
Assist and potentially lead new part launches, which may include DFM activities with internal or external customers
Use data to drive improvements and decision making
Develop and improve casting and compaction processes for part families
Interface daily with quality group regarding inspection results
Interface with outside suppliers from which foam patterns are purchased
Develop work instructions and work with operators on the process
Utilize a "systems" approach, looking at all factors of the process, when solving problems and making improvements
Ability to effectively communicate and drive manufacturing driven changes through design teams
Perform prototype activities as needed.
Experience and Skills:
Bachelor's Degree Manufacturing, Materials Science, Mechanical, or Industrial Engineering or related engineering degree
Minimum: 0-3 years of experience in similar role
Ideally: 4-8 years of experience in similar role
Experience with lost foam casting process (from foam to casting to finishing of parts) is a plus
Experience within a foundry environment
Proficiency in Microsoft Office and CAD software packages
Strong attention to detail, project execution, and time-management skills
Keep safety in the forefront of all engineering activities and decisions
Excellent communication and interpersonal skills with a proven record to effectively participate as a member of a cross-functional team
Headquartered in Fond du Lac, Wis., Mercury Marine is the world's leading manufacturer of recreational marine propulsion engines. A $2.5 billion division of Brunswick Corporation, Mercury provides engines, boats, services and parts for recreational, commercial and government marine applications, empowering boaters with products that are easy to use, extremely reliable and backed by the most dedicated customer support in the world.
We are the people behind life's passions.
Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: firstname.lastname@example.org or 1-888-735-4767.
Equal Opportunity Employer: Minorities/Women/Protected Veterans/Disabled
EEO is The Law - click here for more information
Brunswick and Workday Privacy Policies
#Brunswick Corporation - Mercury Marine
Guest Services Representative
The Guest Services Representative is responsible to provide and promote a high level of guest service from reception at the front desk to guest checkout. The Representative must have a working knowledge of all hospitality services including Front Office, night audit, and reservations management. He/She will work to ensure a 100% level of guest satisfaction by acting as the main point-of-contact for all guest requirements and requests throughout the period of stay. The ideal candidate for this position has a high school diploma (advanced education/coursework desired); previous hotel/hospitality or customer service experience; one year experience with front desk or customer-facing role (e.g., cashier, sales); upbeat and friendly interpersonal skills; and a sincerely helpful demeanor.
The following is a representative list of the duties and responsibilities associated with this position:
- Smile and continuously project a helpful attitude
- Provide the highest quality of service to the customer at all times
- Stay current on all emergency procedures and acts accordingly
- Greet and register guests and provide room assignments, accommodating special requests whenever possible. Assist in the pre-registration and blocking of reservations
- Have working knowledge of reservations procedures, sell reservations (be an order maker, not an order taker), and know cancellation procedures and Walk Policy
- Handle guest check-ins and check-outs efficiently, in a friendly and professional manner
- Provide information to all guests in a courteous and informative manner. Will not volunteer information about guests or associates - only indicate whether or not they can be reached
- Handle complaints courteously. When necessary, relay through supervisor for appropriate action and enter in the follow up (target 100) log
- Handle lost and found by taking relevant messages and completing Lost and Found form and directing to proper department.
- Communicate with incoming shift by logging pertinent information in the front office log
- Ensure that all cash, checks, and miscellaneous departments are in balance at the end of each shift
- Complete appropriate shift checklist daily
- Keep housekeeping informed of any special requests (per Hot Sheet), late checkouts, and special need areas in the hotel
- Answers transfers, recalls, and all incoming calls in a timely and friendly manner
- Receive and transmit mail, phone calls, and written messages for guests (in absence of voice mail system)
- Answer inquires pertaining to hotel services, shopping, dining, entertainment, and travel directions
- Assist guests in obtaining information. Call airlines, rent-a-car, companies, etc.
- Post room charges, food and beverage charges, phone charges, and compute guest bills using PMS. Collect payments and make changes for hotel guests following all handling procedures as required
- Ensure adequate key cards are available for assignment of guestrooms
- Attend to special service requests including securing of guest valuables in safety deposit boxes. Assure that complimentary amenities are delivered to VIP's at the time required
- Promote repeat business by offering to take future reservations upon checkout and by providing recommendations for alternate NHG products/services
- Maintain a log of items borrowed from the front desk and deliver items when necessary, i.e. Irons/ironing boards, blow dryers
- Keep the front office area neat, clean, and free of safety hazards
- Maintain knowledge of the hotel, hotel staff, hotel services with hours of operations, room locations, types of rooms and room selling strategies, hotel rates and discounts, hotel credit and check cashing policies and procedures, and know how to handle each
- Be knowledgeable of AAA and its benefits and any current promotions being offered, as well as all special promotions offered by NHG
- Responsible for proper telephone etiquette
- Develop a thorough knowledge of the hotel's PMS. Has understanding of in-house computers and monitors computer accuracy to ensure maximum occupancy
- Be aware of new potential sales contacts through guest interaction and report the information to the Sales Department
- Wear proper uniform and name tag at all times in accordance with the standards of appearance
- Contribute to and support the hospitality programs and training seminars to ensure their success. Continue to practice skills taught
- Attend monthly front office meetings
- Perform required tasks, including, but not limited to, those contained in the Minimum Performance Standards set by NHG
- Adhere to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the NHG Employee Handbook
- Perform all other duties as assigned by management
Inspector - Courtyard By Marriott Holland Downtown
Employment with Suburban Inns is more than just a job…..
Insurance for full time Team Members
Vacation for full time Team Members
Flexible hours (dependent on position)
Employee incentive programs
Responsible for assisting the Executive Housekeeper with the overall operations of the housekeeping and laundry departments according to Suburban Inns' Core Values and Marriott standards, as well as going above and beyond to ensure that guests are 100% satisfied. Also must take charge when the Executive Housekeeper is not available.
Report to work in uniform presented professionally, neat, and clean
Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
Anticipate and meet the needs and expectations of our guests, then go one step further
Assist with interviews and training of Housekeepers and Laundry Team Members as requested by the Executive Housekeeper
Hold Team Members accountable to the standards of employment and job performance set by the core values of Suburban Inns and Hampton Inn. Discipline Team Members as needed, according to Suburban Inns' policies
Perform the following when the Executive Housekeeper is off, or as needed:
Print off housekeeping task sheets for the day and assign to the housekeepers scheduled, making note of any late checkouts. Also assign hallways and extra tasks
Collect, record, and store all lost and found items as soon as they are recovered. Items must be kept for 90 days
Enter all clean rooms into the computer system
Communicate regularly with the front desk to ensure all early outs, late check outs, etc. are taken care of accordingly
Clean rooms as needed according to Suburban Inns and Marriott standards
Assist with laundry and the cleaning of public areas
Inspect all due out rooms to ensure the cleanliness exceeds Suburban Inns and Marriott standards
When a problem is found in a room, the housekeeper must be sent back to correct it immediately, with guidance if needed
Inspect for safety issues and report any maintenance issues to the maintenance department
Report any special room issues (i.e. damage, smoke, pets, etc.) to the Guest Service Manager, AGM, or GM for charges to be applied
Assist in checking ALL vacant and inspected rooms every day, looking for any issues that need to be addressed
Strip dirty linens off beds in order to assist Team Members
Shuttle clean and/or dirty linens between laundry room and housekeepers
Ensure that all standards set by Suburban Inns and Marriott are being followed at all times
Put away deliveries as soon as they arrive in order to ensure all storage rooms are fully stocked
Make certain storage rooms are organized, and notify the Executive Housekeeper if anything needs to be ordered
Maintain a positive attitude throughout the shift, and keep Team Member morale high
Exhibit regular and recurrent attendance records
See Assistant Executive Housekeeper, Housekeeper, and Laundry job descriptions
Other duties as requested by management
Requires ability to interpret / extract information. May require record keeping. May have need for good communication skills
Formal Education and Job-Related Experience:
License, Registration, and/or Certification Required:
External and Internal Personal Contact:
Communications: Daily-Verbal & Written
Weekly-Participation in meetings
Teamwork and Collaboration: This job is part of a formal work team within the department.
Working Conditions and Physical Effort:
Stress Load: Regular exposure to stresses
Workload Fluctuation: The workload required to perform this job requires ability to adapt to change
Significant portions (more than 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations
Physical Effort: Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day
Physical Environment: Some portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be un-level, slippery, or unstable
Work Schedule: Work regularly requires or varies between day, evening, night, holiday, or weekend assignments. Schedule varies according to business demands and needs
Occupational Risks: Some portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials
Ergonomics Risks: Some portions (more than 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures
Safety: Responsible for adhering to all safety policies and procedures of Suburban Inns
Required Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on the property
Uniform and Appearance Guidelines:
Uniform: Uniform and name tag provided. Close-toed shoes are the responsibility of the Team Member.
Appearance: Visible earrings are allowed in the ears only, or must be covered throughout the course of the shift. Hair must be of a natural color, and kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor
Director Of Housekeeping
Houston Hotel at Westside
A peaceful water garden in the atrium lobby of the Omni Houston Hotel at Westside welcomes you with cascading waterfalls, exotic foliage and tropical fish in a beautiful serene setting. This spectacular luxury hotel rests on lush greens and is surrounded by a picturesque two-acre lake. At the Omni Houston Hotel at Westside, unparalleled hospitality complements priceless accommodations to create the ultimate experience. Located a short distance from Houston's city Centre dining and entertainment complex, the four-diamond Omni Houston Hotel at Westside offers a relaxed and elegant atmosphere.
The Omni Houston Hotel at Westside's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Houston at Westside's commitment to serve our associates and nurture their growth has led to the company's highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel at Westside may be your perfect match.
To manage, direct, and coordinate all functions of the Housekeeping and Laundry departments. To maintain impeccable levels of cleanliness and upkeep. To ensure cost controls are in place. To support a positive work environment for all associates.
Maintains standards of cleanliness and a consistent guest experience as documented Medallia, AAA, Inn-keeping ratings, and ability to execute all Omni Hotels facility standards and guidelines.
To ensure a smooth, efficient, and economic operation in the Housekeeping and Laundry departments. To specify and purchase supplies, and record all data pertaining to the Housekeeping and Laundry departments.
To effectively monitor the preventative Maintenance program throughout the hotel.
To maintain a highly motivated and trained staff that continually strives for excellence in service and cleanliness.
Constantly monitor and control all labor cost for Housekeeping and Laundry departments, achieving targeted payroll.
To maintain Housekeeping turnover to an acceptable level.
To maintain close coordination, communication, and interaction with front office, to ensure rooms are available for sale, and with Engineering to ensure guest room and all public areas are at peak operative levels.
Close coordination and communication with other internal departments.
Directly control the issuance and retrieval of associate uniforms.
Administer the Lost and Found department ensuring all Omni Hotel standards are met or exceeded.
Directly control the key control program for all Housekeeping associates.
Monitor all guest requests to ensure they are met within the prescribed time limits.
Inspect and tour all public areas several times daily.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to email@example.com.
Inspect all VIP rooms daily.
Monitor guest's complaints accordingly and take corrective action when necessary.
Maintain and administer quarterly linen inventories, responsible for action plans to address shrinkage.
Assist with budget process as required by the Hotel Manager.
Develop master cleaning schedules and administer accordingly.
Monitor all Housekeeping inventories to ensure adequate supplies are always available, complete analysis of amenity consumption.
Maintain accurate payroll information for the Housekeeping and Laundry department and control of same in accordance with plan.
To ensure that all Systems and Controls, Loss Prevention, and Energy Conservation guidelines are on line.
Suite Attendant (Housekeeper)
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Clean and inspect guest rooms, public areas and back of the house.
Ensure compliance with proper cleaning techniques, procedures, brand standards and regulations.
Ensure proper use of cleaning equipment and supplies.
Ensure maintenance problems are promptly reported to Engineering through proper channels.
Respond to guest requests, concerns and problems to ensure guest satisfaction.
Log items into the Lost and Found and respond to inquiries regarding lost items.
Consistent professional and positive attitude and actions when communicating with guests and associates.
Perform special projects and other responsibilities as assigned.
Comply with all company policies and procedures.
Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.
Any other tasks/duties as requested by management.
The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.
Education and Experience
High school education or equivalent experience.
One or more years of related experience.
Familiarity with hospitality industry practices preferred
Skills and Abilities
Knowledge of housekeeping principles and practices along with proper use of cleaning equipment and supplies.
Attention to details with good organizational and efficient time management skills.
Ability to follow an appropriate course of action based on policies and procedures.
Ability to work in a fast paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities.
Ability to satisfy the legal requirements for employment within the jurisdiction.
About the Company:
The Wurzak Hotel Group ("WHG") is a Philadelphia based, vertically integrated owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG gains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation and a tight focus on the operational details.
Working Conditions & Physical Effort
Physical work is a primary part of job. Work is normally performed in an interior hotel environment. Physical requirements include extended periods of standing and/or walking, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds. The job requires close vision with or without corrective lenses.
Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify.
This employer will provide the Social Security Administration (SSA) and, If necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
Important: If the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.
Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9.
In order to determine whether Form I-9 documentation is valid, this employer uses E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services' (USCIS) photograph.
If you believe that your employer has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).
Front Desk Associate
This position is located at Navy Gateway Inns & Suites operation of NAS Fort Worth JRB. The purpose of this position is to perform front desk and /or reservation functions for the lodging program.
Learn more about this agency
Ensures security of all guests is maintained at all times.
Ensures guest privacy is maintained at all times.
Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; professionally interact with guests; answering guest questions concerning hotel facilities; and provide information about local attractions.
Provide assistance in handling customer complaints, involving management as necessary.
Utilizes the Property Management System (PMS) to access the guest information, retrieve reservation information, change or cancel reservations as requested by the guest, or register guests.
Verifies registration information, secures a credit card for incidental expenses, and authorizes credit card for room charges.
Provides guests with their room key or card. Receives requests and processes reservations within established guidelines.
When rooms are not available, provides a certificate of non-availability (CNA) and/or alternative lodging in the area.
Registers and assigns rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guest accounts, making and confirming reservations, and presenting statements to and collecting payments as necessary.
Receives and is accountable for a change fund.
Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures.
Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk.
Keeps the front desk and lobby area clean and neat.
May be required to run and print various reports from the PMS such as Expected Arrivals, Departure List, In-House Guest List and Night Audit reports.
Answers phones and transfers calls to appropriate individuals and replies to guest questions.
Logs trouble calls in the PMS and ensures the appropriate department is notified.
Relocates guest to a different room when required.
May be required to retrieve Lost and Found items and contact the guest regarding lost or found items.
Performs other related duties as assigned.
Occasional travel - Occasional Travel May Be Required
Job family (Series)
0303 Miscellaneous Clerk And Assistant
HelpRequirements Conditions of Employment
Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer
Must provide proof of U.S. Citizenship or U.S. National
Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment
A valid State driver's license is required to operate motor vehicles
In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.
KNOWLEDGE AND SKILLS REQUIRED:
Require 6 months (1years preferred) work experience that demonstrates knowledge of basic principles, concepts, standard regulations and administration related to customer service, reservation and/or front desk operation.
Knowledge of the lodging organization, administration, policies/procedures, and practices in conducting day-to-day operations.
Must be skilled in the use of a personal computer and various software programs, including knowledge of the property management system (PMS).
Possess basic math and reading skills.
Communicate clearly and effectively both verbally and in writing in English.
You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.
ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.
Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.
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