Lost And Found Clerk Job Description Sample

ESSENTIAL JOB FUNCTIONS:

The Lost and

Found Coordinator is responsible for securing and documenting lostproperty. Responsibilities of the Lost and Found Coordinator includeorganizing and logging all property, maintaining all Lost and Found logs andreports, gathering information to return items to guests, and conduct follow-upon inquiries when requested. In addition, the Lost and Found Coordinatorprepares items for charity or return to employees, coordinates cage receiptswith accounting and casino cashier, maintains items in the Security Lock Up,coordinates items and logs with Housekeeping, and works in Security Office asneeded. The Lost and Found Coordinator will also perform any and alladded or requested duties by the VP of Security, Security Manager orSupervisor, and will report to the Security Shift Manager or designated

Security Shift Supervisor.

QUALIFICATIONS:

• Mustbe 21 years of age or older.

• High school graduate or equivalent is required

• Two years experience in a position with direct guest contact required

• Prefer individual with two years police, military, or casino security experience

• Prior experience is a position with direct guest contact is preferred.

• Ability to manage several tasks at once

• Must possess good oral and written communication skills along with a good working knowledge of basic computer programs

• Must be able to obtain and possess a Nevada Gaming Card, an Alcohol Awareness Card (AES), First Aid & CPR certifications, and have a current and valid Nevada Driver's License.

Job Summary

Responds to guest reports and inquiries regarding lost and found guest items. Receives, records, stores and monitors lost and found items. Researches and responds to inquiries regarding status of lost and found items. Mails claims to owners. Performs all duties of Security Officer.

• Logging lost items, calling the person that lost the item

• Guest assistance calls

• Lost and found

• Key control

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality

• We're passionate about delivering exceptional guest experiences.

• Integrity

• We do the right thing, all the time.

• Leadership

• We're leaders in our industry and in our communities.

• Teamwork

• We're team players in everything we do.

• Ownership

• We're the owners of our actions and decisions.

• Now

• We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality

• Productivity

• Dependability

• Customer Focus

• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

EOE/AA/Disabled/Veterans

Job Title: Runner - Lost & Found Services

Location: Encore, Wynn

Job Description and Responsibilities:

The Lost & Found Runner is responsible for delivery, pickup and transportation of all Lost & Found items throughout Wynn and Encore in a timely and efficient manner; provides professional and courteous service, while exceeding guest's expectations.

• Delivers found items to departments and guests in a timely & efficient manner

• Retrieves found items directly from the guest room attendant on guest floors at Wynn/Encore

• Retrieves & transports found items from all hotel locations to the lost & found department

• Responsible for transportation of (unclaimed items/wardrobe box) to overflow location

• Responsible for maintaining Inventory control; understands the Wynn standards of cleanliness and appearance and organization of all areas of lost & found

• Assist with the disposal process of items unclaimed in Charger Back

• Assists with processing and inputting lost & found items in Charger Back

• Answers phone calls in a timely and efficient manner.

• Performs all other job related duties as assigned.

• Responsible for maintaining the Wynn standards of service to guests/coworkers

• Works with safety as a priority, and follows department and company safety standards.

• Knows and adheres to all company and department policies and procedures, embrace company culture and take pride in the resort and amenities.

• Attends required training classes; incorporates new standards, service knowledge and safety.

• Solution oriented, avoiding conflict and gossip, stays on task and promotes teamwork.

• Awareness of guest experience; smiles; makes eye contact; communicates professionally.

Job Requirements:

• Minimum of two years customer service experience. Previous Guest Services experience is preferred, but not required

• Knowledgeable of the Las Vegas area and attractions.

• Candidate must be able to work efficiently within a team environment.

• Must possess a positive, "whatever it takes" attitude.

• Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers.

• Must possess excellent communication skills and be well groomed and professional.

• Requires proficiency in Microsoft Office specifically Outlook, Word and Excel.

• Prior knowledge of the following systems is preferred: Charger back, UPS, Opera.

• Must be able to satisfactorily communicate English with guests, management, and other associates to their understanding. An additional foreign language a plus.

• Must be available to work all shifts and days including opening and closing shifts. Able to work a flexible schedule that changes according to business demands.

• Willingness to maintain the highest level of confidentiality regarding guests and staff.

• Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. (Must be 21 years of age or older)

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Deliveries and Logistics Company.

We have an immediate career opportunity for a 3rd Shift Found Shipment Center Lead at our CVG Hub in Erlanger, Kentucky.

The Found Shipment Center Lead is responsible for the safe leadership & oversight of our night crew during recovering, researching & resolution of all unidentified shipments with no waybills to include loose pieces in a proficient manner. She/he will track and identify shipment procedure issues and provide suggestions for improvements; establishing and executing the policies and procedures necessary to manage the physical manipulation of cargo within, into, and out of our Hubs, Gateways, Terminal Warehouses, and Service Centers. The FSC Lead will ensure our work areas are organized and clear of any hazards; daily working close with both our internal and external Customers for shipment saves.

Key Requirements:

• Sort Experience (Preferred)

• Research Skills/DHL GEMA, NPTS, Checkpoint knowledge, etc.

• Communication Skills/both verbal & written.

• Previous Leadership/assistant Lead Experience (Preferred).

• Ability to problem solve; and make decisions in a fast paced environment.

Tasks & Accountabilities:

• Promotes a culture of process compliance and safety within our FSC operation.

• Provides training, as needed, to employees who require additional. support regarding our processes and procedures.

• Communicates effectively with peers and other DHL Department Groups.

• Ensures the safe and efficient handling/sorting/loading of our Customer shipments.

• Validates the proper completion of FSC Daily Log Sheets.

• Provides daily recap to Lead/Supervisor of incoming shift.

Daily Responsibilities:

• Sort and research shipments on a daily basis for viable information, maintain lost-shipment data.

• May open and inspect packages for shipment information.

• Research and respond to Service Center trace and information requests.

• Communicate with shippers and consignees regarding lost shipments.

• Prepare shipments for shipping, using knowledge of domestic and international documentation requirements while ensuring Global SOP compliance.

• List unresolved shipments and pieces/shipments into our computer system for Global visibility.

• Maintains/Stores information in FSC iShare for reports, stats & agent use.

• Ensures the possession of applicable documentation during package/freight pick-up or arrival into FSC.

• Loads and unloads trucks, trailers, ocean containers, and airline pallets or tenders directly to commercial airlines.

• Resolve shipments real time, pull and ship claims, and apply the proper Checkpoints during the process.

• Answer group emails in a timely manner, providing research support and claiming shipments for next available movement.

• Identifies and segregates non-conforming and dangerous goods cargo.

• High School Diploma or equivalent, and 1-2 years of related experience.

• Ability to operate various pieces of office equipment including, but not limited to: ten-key calculator, desktop and laptop computer, printer/copier and phones, as required by position.

• Ability to respond to requests for information in a clear and understandable manner, via telephone and in writing.

• Must be capable of extensive physical movement all day; may repeatedly stoop, bend, and/or reach to lift packages weighing up to seventy pounds, load or unload from courier vans/trucks.

• Become forklift and electric cart certified in order to recover and load shipments.

• Assist other departments as needed regarding assistance with COMAT shipments, shipment recovery, pickups/sorting, and MUST RIDE loading.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Overview

At Pinnacle Foods we are at the top of our game and the key to our success is clear. Everything we do is driven by our purpose: unleashing brand potential, dynamically evolving and improving our already beloved products to bring more convenience, taste, nutrition, and joy to today's consumers.

The results? Our well-recognized products are found in 85% of American households and are leaders in their respective categories, holding the #1 or #2 market share position in 10 of the 14 categories in which we compete — and we're just getting started. We are committed to adding value through strategic growth that synergizes our portfolio of "Leadership" and "Foundation" brands and plays to our strengths in R&D, consumer insights, and senior management experience.

Responsibilities

Essential Job Responsibilities

• Prepares bills of lading; checks items to be shipped against work orders to ascertain that quantities, destination, and routing are correct

• Assigns appointments according to purchase order due dates

• Sorts, counts, packages, and unpacks inventory which is shipped or received

• Inspects shipments for damages or defects and notifies purchasing personnel

• Delivers items to departments and receives signature of receipt for accepted items

• Traces lost shipments and/or customer claims of lost shipments; initiates proof of delivery documents

• Maintains department database and receiving records

• Leads, guides, and trains employees performing related work

• Performs other duties as assigned

Qualifications

Essential Requirements

• Ability to maintain quality and safety

• Ability to read and write and have demonstrated oral communication skills

• Ability to understand and follow safety procedures

• Detail oriented

• Ability to prepare routine administrative paperwork

• Ability to read, sort, check, count, and verify numbers

• Ability to perform simple arithmetic

• Ability to detect problems and report information to appropriate personnel

• Ability to receive, stock, and deliver goods

• Knowledge of postal or commercial shipping methods and procedures

Physical Demands and Work Environment:

• Lifting and Carrying: negligible occasionally , up to 50 pounds, frequently up to 25 pounds to pull or lay objects from a lower to a higher position or moving objects horizontally from position to position requiring the use of upper extremities and back muscles.

• Pushing or Pulling: using extremities to exert force in order to push , pull, draw, drag, haul, or tug objects exerting a negligible amount of force occasionally , up to 25 pounds frequently.

• Walking/Standing: Frequently on slick wet flooring/Standing for long periods of time.

• Talking: expressing or changing ideas by means of spoken words. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, and/or quickly.

• Hearing: perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and make fine discriminations in sound.

• Reaching: extending hand(s) and arm(s) in any direction.

• Fingering: picking, pinching, or otherwise working primary with fingers rather than with the whole hand or arm as in handling. Using forceful exertions and postural stress.

• Grasping: applying pressure to an object with the fingers and palm when cleaning.

• Visual: the worker is required to have close visual acuity to perform activities by sustained attention and balance. PPE required, steel toe boots hair net eye and ear protection. Must be able to work in confined and wet areas.

Education and/or Experience:

High School or GED preferred.

#GLDR2018

At QVC, what happens behind the scenes is critical to the success of the Live Show and other parts of the business. QVC is currently seeking a hard-working, detail-oriented individuals who thrives in a fast-paced environment to join our team as a Shipping & Receiving Clerk. This position is based at our West Chester PA global headquarters.

Job Description Details

Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment: Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, dangerous goods regulations or other records.

High degree of independent judgment and decision making with strong emphasis on shipments that may contain dangerous goods.

Section 3: Essential Duties and Responsibilities

%

of Time

Essential Duties and Responsibilities

Prepares shipments for postal or commercial conveyance; determines most economical and efficient shipping method; selects appropriate shipping container; packs items to ensure safe delivery. Prepares bills of lading; checks items to be shipped against work orders to ascertain that quantities, destination, and routing are correct.

Receives and unloads incoming materials and compares information on packing slip with purchase order to verify accuracy of shipment; may process return shipments from customers.

Sorts, counts, packages, labels, insure, unpack, and/or logs inventory which is shipped or received.

Inspects shipments for damages or defects; records discrepancies or damages and notifies supervisor and/or purchasing personnel.

Delivers items to requisitioning departments and obtains authorized signatures for accepted items.

Traces lost shipments and/or customer claims of lost shipments; initiates proof of delivery documents.

Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or Dangerous Goods control standards.

Leads, guides, and trains employees performing related work.

May operate U-Boat, pallet jack, and/or forklift in loading and unloading supplies and equipment; may operate shrink-wrap machine; may operate company vehicle to deliver shipments; may assist in routine maintenance of equipment and shipping area.

Performs miscellaneous job-related duties as assigned.

Specific Job Knowledge

• Ability to maintain quality, safety, and/or Dangerous Goods control standards.

• Records maintenance skills.

• Knowledge of related accreditation and certification requirements.

• Ability to understand and follow safety procedures.

• Ability to receive, track, and distribute materials, supplies, and equipment.

• Knowledge of light equipment operation and/or maintenance.

• Ability to lead and train staff and/or students.

• Ability to prepare routine administrative paperwork.

• Ability to read, sort, check, count, and verify numbers.

• Ability to lift and manipulate heavy objects.

• Ability to perform simple arithmetic.

• Ability to detect problems and report information to appropriate personnel.

• Ability to receive, stock, and/or deliver goods.

• Knowledge of postal or commercial shipping methods and procedures

Qualifications

Entry Level Position: 0 to 2 years Experience

Intermediate Level Position: 3 to 5 years Experience

Senior Level Position: 6 to 8 years Experience

Supervisory Position: 5 to 7 years experience, as well as 3 + years supervisory experience

Managerial Position: 8 to 10 years experience, as well as 5+ years managerial experience

Education:

High school diploma or GED

Experience:

At least 1 year of experience that is directly related to the duties and responsibilities specified.

Job Requirements (As required by the Americans with Disabilities Act)

• Moderate physical activity. Requires handling of average-weight objects up to 50 pounds or standing and/or walking for more than 7.5 hours per day.

• Work environment involves minimal exposure to physical risks, such as operating dangerous equipment.

• Work involves moderate exposure to unusual elements, such as extreme temperature & dust.

Shipping & Receiving Clerk

QVC, Inc., a wholly owned subsidiary of Liberty Interactive Corporation (NASDAQ: QVCA, QVCB), is the world's leading video and ecommerce retailer. QVC is committed to providing its customers with thousands of the most innovative and contemporary beauty, fashion, jewelry and home products. Its programming is distributed to approximately 300 million homes worldwide through operations in the U.S., Japan, Germany, United Kingdom, Italy and a joint venture in China. Based in West Chester, Pa. and founded in 1986, QVC has evolved from a TV shopping company to a leading ecommerce and mobile commerce retailer. The company's website, QVC.com, is ranked among the top general merchant Internet sites.

QVC, Q, and the Q Ribbon Logo are registered service marks of ER Marks, Inc.

As an equal opportunity employer, QVC is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.comfor assistance.

Summary

To assist guests efficiently, courteously and professionally in all Front Desk related functions, and to maintain high standards of service and hospitality.

Responsibilities Other duties may be assigned

Provide the highest quality of service to the customer at all times.

Promptly and effectively deal with guest complaints and requests.

Check guests in and out efficiently and in a friendly manner.

Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by Concord Hospitality.

Handle guest mail and messages per established procedures.

Be very knowledgeable of Rewards program and promotions.

Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies.

Take reservation requests efficiently.

Answer switchboard in accordance with standards of proper telephone etiquette.

Block rooms and handle special requests.

Monitor room availability.

Handle safe deposits by guests per established procedures.

Keep lobby and desk area clean and presentable.

Have a thorough knowledge of emergency and security procedures.

Offer and properly handle requests for wake up calls.

Know how to clean guest rooms to standards.

Clean lobby, meeting room, vending room, breakfast room, and back office area.

Work on laundry during down times adhering to standards.

Open and close shift make cash drops.

Ensure all credit cards, cash, and change fund are balanced throughout each shift.

Inform management of any guest or systems related complaints or problems.

Communicate with incoming staff and management by logging pertinent information in the pass on log.

Keep maintenance informed of all maintenance needs.

Pass on guest lost and found inquiries to management or supervisors.

Assist in marketing effort by completing Company Tracking nightly.

Must wear proper uniform at all times in accordance with the Standards of Appearance.

Have a thorough knowledge of emergency procedures.

Practice safety standards at all times.

Be able to move luggage or packages weighing up to 40lbs.

Employee must adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

RequirementsPlease see above

Apply On-lineSend This Job to a Friend

Contact

Address11410 Commons Oaks Drive

Raleigh, NC 27614

Phone 919.455.2900

Fax 919.455.2909

© Concord Hospitality. All Rights Reserved

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Duties

Summary

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws, safeguard cyberspace; and ensure resilience to disasters.

We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

Immigration and Customs Enforcement (ICE) is the principal investigative arm of DHS and the second largest investigative agency in the Federal government. Created in 2003 through a merger of the investigative and interior enforcement elements of the U.S.

Customs Service and the Immigration and Naturalization Service, ICE now has more than 20,000 employees in more than 400 offices in the United States and 46 foreign countries around the world. ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to .

View of terms found in this announcement.

This position is located in the Department of Homeland Security, Immigration and Customs Enforcement, Homeland Security Investigations Office, Fairfax, Virginia.

Note: One or more positions may be filled using this vacancy announcement. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
Responsibilities

As a Office Automation Clerk, you will perform the following duties:
Providing entry level clerical support to professional and technical staff
Operating word-processing software and computer hardware
Transcribing correspondence and reports from handwritten drafts and voice recordings
Performing clerical and administrative support work, such as a answering telephones and referring callers
Producing, transmitting, receiving and acknowledging electronic mail messages

Travel Required

Not required

Supervisory status

No

Promotion Potential

4

Job family (Series)

Similar jobs

Requirements

Conditions of Employment

You must be a U.S. citizen to apply for this position.
You must successfully pass a background investigation.
Selective Service registration required.
One-year probationary period may be required.
A pre-employment drug test may be required. Additional Conditions of Employment:

Suitability: If you receive a conditional offer of employment for this position, you will be required to complete an, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
E-Verify: DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about, including your rights and responsibilities.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation for this position's clearance level as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
Pre-employment physical required: No
License required: No
Incentives may be authorized; however, this is contingent upon funds availability. If authorized, certain incentives will require you to sign a service agreement to remain in the Federal government for a period of up to 3 years. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Incentives include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.
Bargaining Unit Position: Yes

Qualifications

Applicants must demonstrate that they meet the Typing Requirement AND Minimum Qualification requirements as noted below.

Typing Requirement:
Must be able to type 40 words per minute based on a 5 minute sample with 3 or fewer errors.

AND

Minimum Qualifications:

GS-02: At least three (3) months of general work experience such as:
Utilizing automated systems and software applications
Organizing work and setting priorities;
Preparing various documents (letters, reports, papers);
Providing general office support to staff filing and maintaining simple office records, using common office equipment such as personal computers and copy or fax machines, or
Performing receptionist duties such as answering phone calls, greeting visitors and taking messages OR successfully completed high school diploma or equivalent; or a combination of the required experience and education for this grade level.

All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.

Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Failure to provide such documentation with your application will result in lost consideration. For further information, visit: .

Additional information

Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.

Veterans' Preference: If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 (Member Copy 4) or an official statement from your command if currently on active duty that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.

If you are claiming 10-point veterans' preference, in addition to the DD-214, you must also submit a (Application for 10-Point Veteran Preference) and the required supporting documents listed on that form. For more information on veterans' preference see .

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service.

To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to:

Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ).

You are encouraged to apply online. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, we will use an Assessment Questionnaire to place you in one of three categories based on your experience, education and training. The competencies or knowledge, skills, and abilities needed to perform this job are:

Applies Technology to Tasks
Attention to Detail
Writing

If you meet the minimum qualifications, you will be placed in one of the following categories:

Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF) and appropriate Quality Ranking Factors (QRF) as determined by the job analysis.
Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis
Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis. If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.

To preview the assessment questionnaire, click the following link:

The Category Rating Process does not add veteran's preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher). Veteran preference eligibles will receive selection consideration before non-preference eligibles within each quality category.

Background checks and security clearance

Security clearance

Required Documents

To apply for this position, you must submit a complete Application Package which includes:

1.Your resume showing a detailed description of your job-related qualifications that includes beginning and ending dates with the month and year and hours worked per week (if less than 40) for each paid and non-paid work experience job title listed.
2.Other supporting documents (only submit if applicable to you):
Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.
Are you claiming veterans' preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit:
A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
A copy of your latest performance appraisal including your rating; and
Any documentation from your agency that shows your current promotion potential.
Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
Position title;
Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
Agency; and
Beginning and ending dates of appointment.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.

HARRAH'S JOLIET CASINO & HOTEL – For sevenstraight years, Harrah's Joliet was named one of Chicago's 101 Best AndBrightest Companies To Work For!

Caesars Entertainment, is the world's largestprovider of casino entertainment, with 50-plus destinations in the U.S., Canadaand abroad. Our 60,000 employees are a diverse, committed team of people whostrive for excellence each and every day. At Caesars Entertainment, weunderstand everyone has special talents. We strive to help individuals make themost of their abilities in the pursuit of their career goals. After all,energy, excitement and entertainment are what make Caesars the leader in thehotel and casino industry. Join our team!

ESSENTIAL FUNCTIONS:

• Types memos, letters, reports andmaterials as assigned by supervisor and maintains departmental files.

• Receives incoming calls from guestrooms and dispatch maintenance personnel as required.

• Inputs and updates all work orders andinspections into computer.

• Maintains lost and found and dispatchlogs.

• Physically takes key checks andperforms searches for lost keys.

• Maintains an orderly work area.

• Acts as a role model to otheremployees and always presents oneself as a credit to Harrah's and encouragesothers to do the same.

• Adheres to all regulatory, company anddepartment policies and procedures.

• Responsible for weekly inventory andordering supplies for housekeeping.

• Acts as a role model to otheremployees and always presents oneself as a credit to Harrah's and encouragesothers to do the same.

• Adheres to all regulatory, company anddepartment policies and procedures.

• Completes all other duties asassigned.

REQUIREMENTS:

• High school diploma or equivalentrequired.

• One year hotel housekeeping andclerical experience preferred.

• Must have exceptional written/verbalcommunication, organizational and customer service skills.

• Proficient in various computerprograms, including MS Office and Outlook.

• Must be available to work a flexibleschedule to include nights, weekends and holidays.

JOB DEMANDS:

• Lifts up to a maximum of 25 pounds andfrequently lifts and/or carries objects up to 15 pounds.

• Position requires 10% standing, 80%sitting, 10% walking.

• Must be able to maneuver around officeand effectively work at a desk.

• Must have the manual dexterity tooperate a computer and other necessary office equipment such as a telephone,calculator, copy machine and various printers.

• Requires some bending, pushing,twisting, kneeling, climbing, stooping and reaching overhead.

• Must be able to work in an areacontaining secondary smoke.

• Must be able to work in a fast paced,stressful environment.

• Must be able to respond totouch/speech and aural and visual cues.

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills,duties, requirements, efforts or working conditions associated with thejob. While this is intended to be anaccurate reflection of the current job, management reserves the right to revisethe current job or to require that other or different tasks are performed whencircumstances change, (e.g. emergencies, changes in personnel, workload, rushjobs or technical developments).

As a partof Harrah's Joliet Casino & Hotel's employment process, finalist candidateswill be required to complete a drug test and background check prior to an offerbeing extended. Harrah's Joliet Casino & Hotel is an equal opportunityemployer. All qualified applicants will receive consideration for employmentwithout regard to race, national origin, gender, age, religion, disability,sexual orientation, veteran status, or marital status.