Lounge Car Attendant Job Description Sample
VIP Lounge Attendant
Requisition Number 17-0536 Post Date 11/9/2017 Title VIP Lounge Attendant Work Hours Evening only - weekends included Part-Time Yes Property Rochester Marriott Airport City Rochester State NY Description Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Concierge/VIP Lounge Attendant. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today – we’re waiting to hear from you! Job Responsibilities As a Concierge/VIP Lounge Attendant, you will be responsible for providing enhanced guest services. Your specific duties in this role will include:
Assist guests with their food and beverage needs while in the Concierge lounge.
Set-up and maintain inventory of needed items for the lounge by maintaining ongoing communication with the kitchen and room service staff.
Provide current information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service and surrounding areas. Special emphasis on tour information, specialty restaurants, sports events, concerts, theater schedules, airline flights, car rentals and recreational facilities.
Assist guests with recommendations and reservations, i.e. restaurants, theatre, Spa, transportation service, dry cleaning.
Assist in maintaining the cleanliness of the Concierge Lounge and surrounding areas.
Assist in checking all Concierge Lounge fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies. Requirements We are looking for a self-motivated Concierge/VIP Lounge Attendant with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills as well as the ability to establish rapport with guests and colleagues. Specific qualifications for the role include: + 3 to 6 months related experience in a food service role; One year certificate from college or technical school; or equivalent combination of education and experience.
Solid time-management and prioritization skills
Exceptional customer service skills Benefits As a Concierge/VIP Lounge Attendant with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It’s the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.
Comprehensive benefit packages for full-time positions
Hotel room discounts at our locations around the globe
Discounts on food and beverages
Professional development and advancement opportunities Apply On-line
The Club Lounge Attendant role is responsible for the set up and break down of food and beverage, and building business relations with guests through exceptional customer service.
Essential Functions include (but are not limited to):
Maintain the Club/Concierge Lounge by attending to the overall cleanliness and functioning of its areas and kitchen.
Set up and tear down the Club/Concierge Lounge amenities daily, including breakfast items, appetizers, drinks (juice, soda, wine), dish/glassware, etc.
Assist in resolving any questions or concerns guests may have and involve other departments/managers as appropriate.
Provide an inviting atmosphere where guests may receive a quick meal, drink and/or socialize with other guests.
Respond to requests from guests, also providing assistant and information about the local area (e.g. directions, things to do, places to eat, etc) when necessary.
Welcome guest in a professional manner.
Responsible for maintaining ordering and inventory logs to assure proper food and beverage items are always in stock.
Follow safety and sanitation policies and procedures.
Perform any other duties as assigned.
- Superior English Communication Skills (written & verbal)
- Basic food/beverage knowledge
- Must possess basic computational ability.
- Professional Demeanor - Service Oriented
- Demonstrated ability to multi-task, manage time and work well under pressure in a fast-paced environment
- High School Diploma (or equivalent education/experience)
- Ability to stand for long periods of time (which may include an entire shift)
- Ability to bend, squat and lift (up to 50 lbs), including, but not limited to, lifting trays of food or food items on a frequent basis.
- Ideal candidates will possess a minimum of 1 year of experiencein public contact or customer service required.Prior hotel/restaurant experience preferred.
Hospitality is a 24/7 industry therefore, candidates should be able to work weekends and holidays as needed.
EOE - M/F/D/V/SO
Apply on line at: https://chm.tbe.taleo.net/chm03/ats/careers/v2/applyRequisition?org=ULTIMAHOSPITALITY&cws=41&rid=2395
Club Lounge Attendant (Part Time), Intercontinental Boston
Do you see yourself as a Club Lounge Attendant ? What's your passion? Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU.
At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
HOTEL OVERVIEW: For 70 years, the InterContinental ® Brand has been writing the story of international travel and showing guests the InterContinental Life through personalized service, memorable, one of a kind experiences and global etiquette. As part of the largest luxury hotel brand in the world, InterContinental ® Boston is a landmark of luxury; rated number three on Trip Advisor for Boston hotels, named one of the ‘Best Hotels in the World' by Condé Nast Traveler magazine and featuring a Forbes Four-Star, 4 Diamond AAA rated hotel experience.
The property overlooks Boston's historic waterfront, featuring 424 luxurious ultra-modern accommodations with distinctive style and breathtaking waterfront or downtown city views, a full service spa and fitness club, 32,000 square feet of premier meeting and event space, and an array of restaurants and bars influenced by a variety of international flavors. We are looking for passionate people who are charming, confident and internationally-minded to ensure we continue the story of making great things happen at InterContinental ® Boston.
POSITION OVERVIEW: This position provides a check-in/check-out environment and hotel experience for VIP and special key guests that distinguishes our brand and delivers superior service and value. This position is also responsible for club InterContinental and setting up F&B offerings and serving VIP guests in this setting.
Qualifications Requirements include a High School diploma or equivalent and 1 year of guest/customer service experience. Hotel experience and some college is preferred.
You may be required to work nights, weekends, and/or holidays. In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people.
Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Job:Hotel General Management
Executive Lounge Attendant
A Lounge Agent is responsible for preparing and replenishing food and beverage service in the Executive Lounge in the hotel's continuing effort to deliver outstanding guest service and to maximize profitability. What will I be doing? As a Lounge Agent, you will comfort executive Guests throughout their stay at the hotel by responding efficiently to their inquiries and offering advice and information as requested. A Lounge Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Welcome executive Guests on arrival and assist them during their stay dealing efficiently with inquiries and any complaints + Ensure that all Guest supplies and amenities are offered and replenished to the required standards + Walk the lounge carefully in order to clear dirty dishes and glasses from the tables; carry dirty dishes and glasses them to the kitchen to be rinsed and placed in the dishwasher. Operate the dishwasher, remove and dry clean service ware and put them in their proper place.
Sweep, mop, clean and maintain the Executive Floor kitchen, bar area, lounge and bathroom throughout the shift. Maintain the cleanliness of the lounge at all times.
Polish and dust furniture in the Executive Lounge on a daily basis.
Maintain established linen, equipment and service ware par levels in the kitchen and lounge.
Set up food & beverage for transport into the Lounge area. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes:
Quality + Productivity + Dependability + Customer Focus + Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Job:Bars and Restaurants
Title:Executive Lounge Attendant
Club Lounge Attendant
Job Summary Everyone enjoys treats: vacationing families, road-weary travelers, and guests seeking a good value. And, you understand the importance of helping guests feel cared for and welcome. You also understand the importance of safety, keeping the buffet gleaming and food fresh. Guests appreciate the service and your attentive helpfulness. When it’s time to break down the buffet and happy guests are gone, you feel good about your contribution. A Club Lounge Attendant position with Interstate could be a great opportunity for someone with these skills and qualities. As Club Lounge Attendant, you will
Set up the buffet table and ensure fresh items are presented throughout the shift.
Help with serving and attend to guest needs, answering questions and applying suggestive selling techniques when it’s appropriate.
Break down the buffet, ensuring all parts are clean, polished and stored.
Perform side work as needed. Fundamentals A high school education or equivalent is helpful.
One-year food service or related experience is also helpful. Effective verbal English communication is needed. This position requires full mobility, continuous movement, and constant, strenuous lifting up to 40 pounds.
This position requires the completion of an online Guest Service assessment. Shortly after submitting your application you will receive an email with a link to the online assessment. Your application will not be considered further until you have also finished and submitted the assessment.
The assessment will take about 25 minutes and we recommend you dedicate time without distractions or interruptions to complete it. Please complete the assessment as quickly as your schedule allows. If you have already completed a Guest Service assessment within the last 90 days you will not be required to complete one again.
Location: Del Mar California Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. Click here and here to navigate to the "EEO is the Law" poster and supplement. If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening.
Please allow one (1) business day for a reply. Our People are the Key to our Success Interstate Hotels & Resorts is the leading global hotel management company with over 430 hotels and 76,000 rooms located throughout the United States and around the world. Our rich history spanning 55 years of innovation, consistency and success is unmatched in the hospitality industry and promises a bright future for our hard-working associates building their careers with us.
Mens Lounge Attendant
Mens Lounge Attendant Return to Job Opportunities Job Details Level Entry Job Location Mii amo Spa
Sedona, AZ Position Type Full Time Salary Range $12.00 - $12.00 Hourly Job Shift Varies Job Category Hospitality
Hotel Description Basic Function: Responsible for providing personal service, and orientating guests to the spa facilities including lounges, pool and other areas as requested by guests. Keep the lounge and pool areas neat, clean, and stocked with all amenities Work Performed:
Greet all guests in the locker room (men’s and women’s lounges)
Issue spa locker, slippers and robes
Escort guests to their lockers
Provide tour while explaining spa amenities offered and answering guest questions
Monitor and maintain the locker facility area with all supplies stocked and freshened
Maintain inventory sheets as necessary
Order supplies from manager as necessary
Maintain a safe, clean and neat work environment
Check guests appointment/schedules as needed
Assist guests during their use of the wet area facilities by providing personal service and ensuring a safe environment
Deliver exceptional level of guest service in a calm and centered manner.
Assist with pool coverage as necessary
Assist with stocking, cleaning and maintaining pool areas as necessary.
Read all relevant information
Maintain a positive and professional attitude towards guests and co-workers
Report to Manager or Supervisor before ending work shift
Act as an ambassador of Enchantment Resort and Mii amo by speaking positively of the property at all times
Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction
Knowledge of Resort layout, amenities, hours of operations, special attractions and occasions
Work efficiently and as a team
Work independently and use decisions and good judgment to assist guests and provide safe environment
- Other duties as assigned Supervision Exercised:None Supervision Received:Front Office Manager, Front Desk Supervisor Qualifications
High school diploma or equivalent.
Must work well with or without direct supervision.
Must be neat and well groomed at all times.
Needs to be flexible, self motivated, positive and have a professional attitude towards guests, co-worker and management.
Prior guest service experience desired.
English skills necessary to communicate with guests.
- Safety sensitive position. Physical
Lifting & Carrying up to 50 lbs.
80% walking, bending & lifting + 20% Standing
Hearing and manual dexterity
Distance vision 1-3 feet
Use of cleaning solutions Return to Job Opportunities
Lounge Food Attendant
The Banquet Support – Wait Staff (Tipped) will provide prompt and courteous service to all customers. Provide customers with efficient and attentive service while exceeding the customer s expectations. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements. General
* Greets and seats customers.
Presents customers with menus.
Serves food to customers at a limited number of tables, using proper rules of etiquette.
Makes appropriate meal and beverage suggestions and answers questions regarding food preparation.
Writes a food check and/or memorizes the order.
Relays the order to the kitchen.
Accepts payment, refers customers to the cashier or operates the cash register.
Cleans and sanitizes workstations and equipment and assists in clearing and resetting tables.
May carve meat, fish or poultry and/or prepare flaming dishes and desserts.
May carry and distribute supplies and equipment.
May assist others in the preparation of foods and properly store food.
May total bills and may be asked to respond to complaints regarding food or service.
May operate dishwasher or assist with washing dishes, glassware, silverware, utensils, pots and pans.
May assist with stocking food inventory.
Attends all allergy and foodborne illness in-service training.
Complies with all Sodexo HACCP policies and procedures.
Reports all accidents and injuries in a timely manner.
Complies with all company safety and risk management policies and procedures.
Participates in regular safety meetings, safety training and hazard assessments.
Attends training programs (classroom and virtual) as designated.
May perform other duties and responsibilities as assigned. /Job
/ * High School diploma, GED, or equivalent experience. * 0 to 1 year related experience. * /Skills/Aptitude:/* * Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
Ability to maintain a positive attitude.
Ability to communicate with co-workers and other departments with professionalism and respect.
Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
Ability to use a computer.
Ability to listen carefully to their customers orders, explain drink and food items and make menu recommendations.
Ability to provide clear directions and respond accordingly to employees. * /License/Qualifications/* Certifications: None. /General
/ * Willingness to be open to learning and growing.
Maturity of judgment and behavior.
Maintains high standards for work areas and appearance.
Maintains a positive attitude.
Ability to work a flexible schedule helpful.
Must comply with any dress code requirements.
Must be able to work nights, weekends and some holidays.
Attends work and shows up for scheduled shift on time with satisfactory regularity. /Physical
/ * Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.
Significant walking or other means of mobility.
Ability to work in a standing position for long periods of time (up to 8 hours).
Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds. /Working Conditions (may add additional conditions specific to defined work location):/ * Generally in an indoor setting; however, may supervise outside activities and events.
Varying schedule to include evenings, holidays, weekends and extended hours as business dictates.
While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.
The noise level in the work environment is usually moderate to loud. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer. Sodexo is committed to upholding the spirit and principles of the Rehabilitation Act of 1973 and the 1998 amendment to the Act. If, due to a disability, you require a reasonable accommodation to navigate this site and/or complete the on-line application process, please contact SodexoFrontlineApplicationSupport.USA@sodexo.com for assistance. For more information about our commitment to equal employment opportunity, please click here.
Club Lounge Attendant - Leahi Club Lounge
Feb 12, 2018
Job Number 18000EG4
Rooms and Guest Services Operations
Sheraton Waikiki, Honolulu, Hawaii VIEW ON MAP
Sheraton Hotels & Resorts
Schedule On-call Relocation?
Position Type Non-Management/Hourly
Start Your Journey With Us At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better.
We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience.
We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.
Job Summary Monitor club lounge for seating availability, service, safety, and well being of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Club Level Concierge Club Lounge Attendant Hourly
Monitor club lounge for seating availability, service, safety, and well being of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools.
Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly.
Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required.
Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen. Report accidents, injuries, and unsafe work conditions to manager.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Car Wash Attendant
GENERAL JOB SUMMARY:
Prepare and service vehicles prior to rental. This function includes refueling, cleaning and washing, checking fluids and pressure levels of all vehicles.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Inspect vehicle for unidentified body damage
- Inspect vehicles to ensure safety equipment is in working order (i.e., lights, tires, brakes, wipers, horn, seat belts, mirrors, back-up lights, etc)
- Vacuum interior, floor, seats, ashtray and trunk
- Clean all exterior and interior windows and mirrors
- Refuel the vehicle and log identification number with fuel needed and mileage
- Write up Ready Car slips
- Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable
- Place items found in vehicles in lost and found
- Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary
- Maintain a clean and orderly work area and report any unsafe or hazardous conditions
- Complete the out-of-service tag and ensure the vehicle is moved to the maintenance area. Reasons for out-of-service may include the following: preventive maintenance, mechanical problems, and expired date for safety check or registration, or body damage
- Identify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location
- Maintain a regular and reliable level of attendance and punctuality
- Perform miscellaneous job-related duties as assigned
- High School Diploma or GED or an equivalent combination of education and work related experience
- Must be able to safely operate a variety of vehicles
- Must possess a valid driver’s license with a safe driving record
With 20 major airport locations across the US and more than 1100 employees, Fox Rent A Car offers room for career growth through employee development and advancement. If you believe you can not only add to but thrive in our fast-paced team environment apply today!
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