Marcy Job Description Sample
Master Service Technician
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Master Service Technician
Job Location US-NY-Marcy
Posted Date 7 months ago(9/21/2018 10:08 AM)
Job ID 2018-2808 Category Technicians Position Type Full-time Regular
It's time to put your career in drive.
Do you have experience as a Technician?
Are you looking to take the next step in your career?
If you answered yes to these questions, then we invite you to apply to be one of our Service Technicians and join a team of passionate and professional individuals committed to customer service. We will help you jumpstart a rewarding career by providing you with the tools necessary to provide safe and reliable service to our customers' propane and/or fuel oil systems and appliances.
Install, maintain, troubleshoot and repair propane and/or fuel oil systems and appliances
Maintain the service vehicle which includes reviewing the maintenance record, performing pre- and post-trip inspections and reporting all vehicle conditions requiring attention for continued safe operation and proper vehicle maintenance
Deliver propane and/or fuel oil as required in a safe and efficient manner by following proper loading and unloading procedures
Provide superior customer service and strive to achieve zero service related customer complaints
Bill customers for services rendered and account for funds and inventory which includes operating a handheld terminal, maintaining a trip report and documenting system testing and related information.
Why Suburban Propane? Suburban Propane takes pride in serving our employees and does so by offering competitive pay with incentive potential and a comprehensive benefits package including, but not limited to, medical, dental, vision, disability, life insurance, HSA and FSAs, paid vacation, personal and sick pay, tuition assistance, online learning opportunities and training, and a 401(k) with company match and immediate vesting.
Clean driving record.
Ability to obtain (in a specified amount of time) a Class A or B Commercial Driver's License with HAZMAT, tanker and air brake endorsements as well as a valid Medical Examiner's Certificate allowing for operation in interstate commerce (if you do not already have stated license, certificate and required endorsements)
Ability to lift 50 to 75 lbs.
Exceptional customer service skills
Willingness to work outside in all weather conditions
As part of our pre-employment hiring process background checks and drug screens are performed. Suburban Propane is proud to be an Equal Opportunity, Affirmative Action Employer of Females, Minorities, Individuals with Disabilities and Protected Veterans in accordance with all applicable laws.
Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers. Specializing in propane, heating oil and refined fuels, as well as the marketing of natural gas and electricity in deregulated markets. With over 3,000 employees, Suburban Propane maintains business operations in 41 states, providing prompt, reliable service to over one million residential, commercial, industrial and agricultural customers through over 600 locations.
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Interrep, Cashproc/Fndstrnsfr-Control Room
Cash Processing and Funds Transfer - S4 Serves as a team supervisor/work leader for the day-to-day operations for a small team of Cash Processing support staff. Guides the team and ensures processing deadlines are met.
Performs day-to-day work when necessary. Allocates customers work to small team of staff and monitors workflow to maximize productivity and quality to meet deadlines and daily goals. Reviews and approves work conducted by lower level staff.
Performs day to day work when needed. Researches and resolves escalated complex client inquiries received by phone and email. Leverages a strong understanding of the Cash Processing protocols and equipment.
Monitors equipment to ensure maintenance and upkeep is current to provide maximum usage. Communicates with large and/or complex clients to discuss low risk pay or no pay decisions and performs adjustments. Performs leadership duties for a small team, such as workflow execution, assisting junior staff, quality control activities and other senior operator duties as assigned.
Completes all reports as required accurately and on time. No direct reports. Provides guidance to less experienced Cash Processing associates as needed. Responsible for the quality and completion of own work.
High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred. 3-5 years of total work experience preferred. Experience in financial services preferred.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.
Primary Location: United States-New York-Oriskany
Internal Jobcode: 70437
Organization: Global Pymnts & Treas Serv Ops-HR06382
Requisition Number: 1906038
Carbone Subaru of Utica
If you have the drive to perform, exceed and excel… then we want you to come work with us. Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
We are one of over 180 Lithia Motors dealerships nationwide. Come be a part of the Automotive Industry future with the Lithia Motors family, a Fortune 500 company. With dealerships in 18 states we can offer the right career path for you!
We offer a comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
As an Auto Detailer you will be responsible for the interior and exterior cleaning of vehicles according to company standards and applicable safety measures.
Maintain supply inventories and monitor the cleaning equipment and machinery for proper operation and maintenance.
Perform cleaning on vehicles, using cleaning supplies and equipment e.g. brushes, scrapers, vacuums, solutions etc.
Apply polishes, conditioners, waxes and/or masking materials to preserve, protect, and restore vehicle's interiors and exteriors.
Inspect parts, equipment, or vehicles for cleanliness and damage.
Clean engine and engine compartments.
Prior detailing experience preferred.
A team player who is focused on providing exemplary customer service.
Ability to multi-task in a fast paced work environment.
Strong organizational skills and detail oriented.
High School graduate or equivalent, 18 years or older.
This is a driving position that requires an acceptable driving record and a valid driver's license in your state of residence.
We are an equal opportunity employer and a drug free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.
Performs routine maintenance and repair on Club facilities, grounds and equipment. Performs basic carpentry, plumbing, and some electrical work and maintenance at Club operated locations to include Branch Offices; performs minor inspections daily to ensures safe working conditions, and informs Supervisor/ Manager of any situations which may escalate into larger problems; assists with special projects as necessary.
Performs daily operation, inspects, maintains, repairs or assists in the repairs of the buildings System, and grounds when required.
Performs snow removal on walkways/entryways to provide a safe and hazard free surface.
Provides information for input for work order tracking system to initiate work orders for unscheduled jobs.
Conducts daily/weekly tours of mechanical spaces, branches, office, public areas, roofs, building grounds, and replaces or fixes items as needed (i.e., tiles, lamps, lighting fixtures).
Conducts general housekeeping to all areas to include mechanical/electrical rooms including sweeping, mopping and painting.
Respond to service calls/ work orders request for HVAC, plumbing, lighting, basic carpentry & painting duties, key making, picture hanging, safely move furniture and equipment as needed.
Clean stock rooms and monitor inventory.
Follows protocol to ensure maintenance and repair is conducted in safest, most effective manner possible.
May perform occasional special assignments outside of normal working hours; may perform other job-related duties as required.
Valid driver's license required, and able to meet and maintain Club standards regarding driving record.
Candidate will have a minimum of a high school graduate, vocational or trades apprenticeship preferred or equivalent experience with 1 to 2 years' experience in the trades.
Candidate will be customer service and safety orientated, have a basic understanding of buildings and building system operations and maintenance, able to demonstrate basic mechanical ability, be able to perform basic carpentry repairs and painting, basic computer skills and good time management skills.
Experience working with a Computerized Maintenance Management System (CMMS) ,Work Order or Labor Tracking systems.
Ability to Perform Preventive Maintenance (PM) inspections, basic PM tasks as directed utilizing supplied check lists, SOP's as directed.
Ability to receive guidance and supervision; follow work rules, safety practices, and work procedures and policies.
Ability to operate and handle carpentry, plumbing, and electrical hand tools.
Candidate must understand and be capable of the schedule flexibility requirements in order to support strategic initiatives, building operations requirements and building emergency coverage as required or directed.
Demonstrate the ability to follow written and verbal instructions as directed.
AAA Northeast is one of the largest and most innovative membership organizations in North America. It is a multi-business organization comprising more than 60 locations in a six-state area. We provide valuable roadside service to our 5.1 million members, as well as many specialized services such as Financial Services & Loans, Insurance, Travel, Discounts, Auto Glass, and Driver Training. AAA is a key advocate for issues impacting the traveling public, such as highway safety, road maintenance and
elated legislation. We have a unique organizational model and many of our businesses are the largest and most sought after in their industries. AAA Northeast employees help and serve as a way of life. Through a 100-year legacy of service stewardship, our employees make valuable contributions to our workplace and the community that surrounds us. In order to continue our mission, our organization is expanding and we need talented people to work alongside us in creating our next 100 years.
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Prov File Rsrchr I - 006321
The Lifetime Healthcare Companies aim to attract the best talent from diverse socioeconomic, cultural and experiential backgrounds, to diversify our workforce and best reflect the communities we serve.
Our mission is to foster an environment where diversity and inclusion are explicitly recognized as fundamental parts of our organizational culture. We believe that diversity of thought and background drives innovation which enables us to provide leading-edge healthcare insurance and services. With that mission in mind, we recruit the best candidates from all communities, to diversify and strengthen our workforce.
OUR COMPANY CULTURE:
Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits.
Under the general direction of the Manager, this position is responsible for maintenance and analysis of provider information, for new and existing Health Plan providers across all applicable Provider Databases. The primary focus is researching, responding to, and resolving issues related to provider data to ensure accuracy and consistency of data across all Provider Databases. This position is responsible for all provider database needs including but not limited to accurate and timely updating of the provider information records, that data is regulatory compliant with all state and federal requirements, and is configured to ensure accurate claims processing and provider reimbursement.
Researches, responds to, and resolves all issues related to Provider Databases to ensure data is accurate, consistent and configured to guarantee accurate claims processing and provider reimbursement.
Performs multiple system transactions relative to maintaining the Provider Information Databases including claims and credentialing systems.
Executes the appropriate provider database transaction to resolve provider related claim suspends.
Performs consistent peer review of co-workers work to ensure a higher level of accuracy.
Researches and analyzes provider data to ensure it enforces corporate policy as it relates to system maintenance of Provider Network affiliations and reimbursement methodology through use of knowledge of Health Care Products/Programs, Provider Network arrangements, Provider Reimbursement agreements, and Provider Contractual agreements.
Researches and analyzes provider data to ensure related State and Federal Provider Network Data requirements are captured and entered into all applicable Provider Information Databases.
Through research identifies and resolves errors/trends, and applies appropriate corrections to the provider file
Proposes suggestions for changes to documentation or processes in an effort to improve work flow and reduce errors.
Interacts verbally and in writing with physician office staff, responds to inquiries.
Uses knowledge of Health Care Products/Programs, Provider Network arrangements, Provider Reimbursement agreements, Provider Contractual agreements to enforce corporate policy as it relates to system maintenance of Provider Network affiliations and reimbursement methodology.
Ensures that related State and Federal Provider Network Data requirements are captured and entered into all applicable Provider Information Databases.
Reviews provider requests and determines the required Provider Information Database transactions.
Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values and adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs.
Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
Regular and reliable attendance is expected and required.
Performs other functions as assigned by management.
Level II - in addition to Level I duties:
Analyzes and executes the appropriate provider database transaction(s) to resolve provider related claim suspends.
Interfaces with various functional areas including IT, Business Migration, Claims, Customer Service and Quality Office.
Analyzes and coordinates all incoming departmental work, examining work item requests and validating supporting documentation. (For example: returned mail)
Handles special projects related to Provider File Management (PFM).
Uses knowledge and ability to work data quality reports – which encompasses resolving current errors or requesting new reports to be created.
Level III - in addition to Level II duties:
Analyzes and develops audit procedures/techniques to be used to reconcile provider file(s) transactions.
Applies error correction to both iFacets and/or Legacy System provider databases depending on affected provider.
Serves as a subject matter expert for PFM support of Health Plan or departmental projects.
Serves as mentor to more junior members of the team.
Examines work item requests and validates supporting documentation.
Determines the provider loading requirements to ensure adherence to Provider File Management Policies and Operating Procedures.
Monitors and releases pending work in accordance with Provider File Management Policies and Operation Procedures.
Assists in training new staff.
Provides resolution to provider service requests from initiation through resolution, including review for completeness and appropriate assignment within PFM.
Creates and analyzes trending on provider claims root cause in iFacets and makes recommendations.
Maintains provider flag for electronic funds transfer.
Assists in testing new applications for dept and writing an analysis of findings.
Documentation – Takes lead on creating new DLP's and/ or reviews current procedures to meet compliances requirements.
Monitors and maintains term desk requests to meet DOH guidelines.
We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities.
Bachelor's degree in Business Administration or related field preferred.
Minimum of 1 year experience working with physicians, claims, provider contracting or provider database environment. Preferred experience with the Provider Sub-systems in, FACETS, ERISCO, and CACTUS
Strong analytical, problem solving, troubleshooting and organizational skills essential.
Must be PC savvy with knowledge of Excel, Access and other software tools.
Demonstrates a basic understanding of provider data and healthcare insurance.
Must be well organized and self-motivated and possess ability to prioritize requests to meet timeframes.
Working knowledge of the SR database and ability to resolve PFM SR's.
Ability to project manage delegated task from management to bring about resolution.
Level II - in addition to Level I qualifications:
Minimum of 2 years experience working with physicians, claims, provider contracting or provider database environment. Preferred experience with the Provider Sub-systems in FACETS, ERISCO, and CACTUS
Ability to run queries in databases required.
In-depth knowledge about provider file(s) configuration and administration.
In-depth problem/issue analysis with written and oral presentation of findings.
Demonstrates a positive attitude toward accepting new assignments and learning new systems.
Work effectively in a team environment.
Demonstrated ability to verify source data with direction form more senior team members and management.
Level III - in addition to Level II qualifications:
Minimum of 3 years experience working with physicians, claims, provider contracting or provider database environment. Preferred experience with the Provider Sub-systems in FACETS, ERISCO, and CACTUS
Proficiency in analyzing and obtaining data.
Proven ability to proactively verify source of data with no direction from management
Demonstrates a professional demeanor in dealing with all levels of management, other departments, customers and peers.
Demonstrate flexibility and adaptability to changing work assignments and the introduction of new technology and procedures.
Effectively performs major or minor tasks with minimum direction.
Ability to travel cross regions as needed.
In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.
Equal Opportunity Employer
Licensed Master Social Worker 2, Central New York Psychiatric Center – Mid-State Satellite Unit, P19413
Minimum Qualifications Candidates must be on the current eligible list and be reachable for appointment;
Transfer Opportunity - Candidates must have one year permanent competitive or 55-b/c service in this title and be eligible for lateral transfer; OR be eligible for transfer via Section 70.1 of Civil Service law. To qualify for Section 70.1 transfer, candidates must be licensed and currently registered by New York State as a Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) and have at least one year of permanent competitive or 55-b/c service in a title approved for transfer by Civil Service within two salary grades of the Grade 20 level.
Temporary Appointment – In the event there is not a valid eligible list at this location, candidates who meet the minimum qualifications for the Licensed Master Social Worker 2 examination may submit an employment application and resume to Central New York Psychiatric Center and if hired, will be appointed with temporary status.
Candidates must also submit an online application for the Licensed Master Social Worker 2 examination during the next application period in July 2019. The examination announcement and the online application can be found at the following link:
Candidates appointed temporarily must receive a score that is reachable on the resulting eligible list before they can be permanently appointed.
Either A. licensed and currently registered by New York State as a Licensed Master Social Worker (LMSW) AND have one year of post NYS licensure professional social work experience;
OR B. licensed and currently registered by New York State as a Licensed Clinical Social Worker (LCSW).
Registration and licensure as a Licensed Mental Health Counselor is not considered qualifying for these examinations.
Professional social work experience involves activities such as screening, assessing and diagnosing individuals' and families' psychosocial needs, strengths and limitations; participating in the development of treatment plans and discharge plans; counseling and educating individuals, groups and families to promote mental, emotional, physical and social functioning; helping access needed services; providing client/patient advocacy and crisis intervention; and developing, coordinating and evaluating services and support systems. Experience limited to social work research or social work administration is NOT considered qualifying.
Duties Description Licensed Master Social Workers 2 serve as members of interdisciplinary treatment teams providing the full range of social work services to individuals in a variety of settings. As a Licensed Master Social Worker 2, you would be required to handle more complex issues and to exercise a high level of independent professional judgment throughout the course of your activities. You may also be required to supervise and train subordinate staff.
Additional Comments 1. In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). If you are appointed and subsequently listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or federally-assisted program), you may be terminated from your employment.
2.If appointed you may be required to become an enrolled Medicare provider; obtain and provide to your employer a National Provider Identifier (NPI) number issued by the National Plan and Provider Enumeration System (NPES); and otherwise actively participate to the degree necessary to allow for your services to be billed through Medicare and Medicaid. If you are appointed and you lose the ability to bill through Medicaid and Medicare, you may be terminated from your employment.
3.Continued employment as a Licensed Master Social Worker 2 is dependent upon current licensure and registration by New York State as a Licensed Master Social Worker or Licensed Clinical Social Worker. Loss of licensure and registration may result in removal from employment.
Background Investigation/Justice Center Review:
Prospective appointees will be: 1) Checked against the Staff Exclusion List (SEL) maintained by the Justice Center for the Protection of People with Special Needs. Prospective employees whose names appear on the SEL as having been found responsible for serious or repeated acts of abuse or neglect will be barred from appointment and may have their names removed from the eligible list(s) for the title(s) if applicable. 2) Investigated through a Criminal Background Check (CBC), which includes State and federal Criminal History Record Checks.
All convictions must be reported; conviction of a felony or misdemeanor, or any falsified or omitted information on the prospective appointee's employment application, may bar appointment or result in removal after appointment. Each case will be determined on its own merits, consistent with the applicable provisions of State and federal laws, rules, and regulations. Prospective employees will be fingerprinted in order to obtain a record of their criminal history information and may be required to pay any necessary fees. 3) Screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR). Prospective employees will be required to pay any necessary fees. Additionally, prospective employees whose names are indicated on the SCR may be barred from appointment.
This position is at Central New York Psychiatric Center's Mid-State Satellite Unit located on the grounds of Mid-State Correctional Facility in Oneida County.
Spec, Compl&Control (Specialist, Compliance Policy Documentation)
Lead enterprise-wide activities for the administration, communication, maintenance (SharePoint), and storage of corporate policy documents. Function as the primary point of contact for employees with policy requests; work as a quality assurance document specialist to ensure proper policy format and standards, and also provide counsel to policy owners and managers on key processes (e.g., coordination of drafting and development, approvals). Support the overall policy governance framework of the company by being able to assess situational policy needs and act as a partner with various stakeholders. Able to work with urgency, respond to occasionally high volumes of email traffic, and escalate concerns or issues as necessary.
With minimal guidance, contributes to the compliance efforts of the assigned business units. Helps to bring the business units into compliance with standard regulatory and policy requirements.
Helps the business units respond to and develop compliance reporting, as directed. Based on assessments of controls, works with business units to implement improvements and develop documentation when control changes are made. As directed, analyzes existing legislation, regulatory announcements and industry practices in order to ensure the assigned business is in compliance with current requirements.
Contributes to projects and program tasks intended to improve compliance and enhance the control environment. Analyzes control processes to ensure they are in compliance with all applicable laws, rules and regulations. Reviews the appropriateness of control processes and may help guide the assigned business units in implementing improvements.
Continues to build working relationships with outside regulators, government officials and business unit managers in order to facilitate the timely delivery of information and increase the likelihood of favorable conditions for compliance activities. With minimal guidance, contributes to assessments of the effectiveness of controls that help ensure ongoing compliance with key laws, regulations and policies affecting BNY Mellon businesses. Continues to gain experience preparing risk based reviews of existing and emerging regulatory requirements, concerning issues and control gaps.
Contributes to the preparation of time sensitive reporting and appropriately escalates issues to more experienced professionals. No direct reports. Contributes to the achievement of team objectives.
Modified based upon local regulations/requirements. Qualifications Bachelor s degree or the equivalent combination of education and experience is required. Business or Finance degree preferred. 5-7 years of total work experience preferred. Financial Services, Audit or Compliance background and/or experience with financial services compliance and/or experience with the assigned products, services or business lines/areas and the pertaining laws, regulations and rules of relevant regulators preferred.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.
Primary Location: United States-New York-Oriskany
Internal Jobcode: 85160
Organization: Compliance & Ethics-HR06015
Requisition Number: 1902700
Lead Sales Associate-Pt In Holland Patent, NY
Dollar General (NYSE: DG) is a Fortune 200 company with more than 15,000 retail locations in 44 states, 15 distribution centers and 130,000 employees that embody our mission of Serving Others each and every day. We work in an energetic atmosphere that embraces innovation, diversity and teamwork, all while keeping our customers and communities at the center of everything we do! At Dollar General, employees have numerous growth and development career opportunities through award-winning training and being part of one of America's fastest-growing retailers. Apply today and let's grow together!
Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Unload trucks according to the prescribed process for the store.
Follow company work processes to receive, open and unpack cartons and totes.
Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
Restock returned and recovered merchandise.
Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
Assist in plan-o-gram implementation and maintenance.
Assist customers by locating merchandise.
Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
Greet customers as they enter the store.
Maintain register countertops and bags; implement register countertop plan-o-grams.
Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
Collect payment from customer and make change.
Clean front end of store and help set up sidewalk displays.
Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
Provide superior customer service leadership.
Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
Open and/or close the store under specific direction of the Area Manager.
In the Absence of the Store Manager or Assistant Store Manager:
Authorize and sign for refunds and overrides; count register; make bank deposits.
Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
Monitor cameras for unusual activities (customers and employees), if applicable.
Supply cashiers with change when needed.
Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
KNOWLEDGE and SKILLS:
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Ability to perform IBM cash register functions.
Knowledge of cash, facility and safety control policies and practices.
Effective interpersonal and oral & written communication skills.
Understanding of safety policies and practices.
Ability to read and follow plan-o-gram and merchandise presentation guidance.
WORK EXPERIENCE and/or EDUCATION:
- High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
Relocation assistance is not available for this position.
Dollar General Corporation is an equal opportunity employer.
Hero Shift Lead (Military And Veterans)
HERO Program Summary
The Walgreens HERO Program keeps our nation's heroes in mind – with an opportunity for veterans to transition their leadership experience into the civilian world. Through this program, participants start on a path to store management, while pursuing a bachelor's degree through Southern New Hampshire University (or other schools), all to help you achieve your long-term career goals. Through this program, you'll receive the support from senior leadership, as well as on-the-job mentorship, guiding you through our award-winning LEAP Program. LEAP fully prepares you to Lead, Engage, Advance, and Perform as a Walgreens Assistant Store Manager.
- At least 6 months military experience
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Responsible for holding store keys to open and close without management as necessary.
Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
Assist with ensuring the Outdate program is followed with team members.
Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Assist at Pharmacy out window as requested.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Responsible for bag checks of team members before leaving the store.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Attends training and completes PPLs requested by Manager.
Obtains and maintains valid PTCB certification or pharmacy license as required by state.
Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
Reports disciplinary issues and customer complaints to management.
Catches and feeds various machines. Operates small hand of power tools. Sets Up, Assembles, fills, cleans or refurbishes, lifts, sorts and stacks wooden/corrugated/foam products such as boxes, packing crates, skids, pallets and various components or subassemblies.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); one to three months related experience and/or training; or equivalent combination of education and experience. Must successfully pass the Basic Industrial Skills Test Battery.
Ability to read and interpret documents such as safety rules, JSA's, work instructions, operating and maintenance instructions, procedure manuals, work orders and specification drawings.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to properly use a standard tape measure.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The noise level in the work environment has been determined to be at a level that requires hearing protection.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned based on production needs and/or rotation schedule.
Understanding and following instructions and completing required paperwork.
Cleaning around work areas. Clean as you go, clean at the end of the shift.
Ability to recognize nonconforming material such as damaged or defective items.
Discards scrap or defective pieces of waste into scrap containers.
Ability to read and use a standard tape measure.
Inspection of completed work per quality standards. Log inspection to work order if required. Final inspection and tagging of product.
Safe and Proper use of the following equipment:
Manual and Electric Pallet Jack.
Assorted glue roll coaters.
Other small hand tools.
Bostitch Hand Stitcher.
Hot Glue Guns.
Other small hand tools.
Specific Duties include:
Hand assembling cartons using the HMT Hot Melt Guns
Adding/Inserting parts to a box
Hand assembling Corrugated Pallets
Effective rotation within jobs of same or lower level.
Nearest Major Market: Utica
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