Marker Job Description Sample

Location: Las Vegas, Nevada Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race. The primary responsibility of the Marker Operations Supervisor is to supervise the Marker Operations Clerks on a daily basis. The Supervisor supports the Manager in maintaining compliance regulations and operational needs of the Marker Operation, which support the effective credit needs/requests of all the MGM Resorts International Casino guests. All duties are to be performed in accordance with departmental and Property policies, practices and procedures. * Supervise assigned operational functions within the department consistent with the strategic plan. * Approve Credit for casino guests as needed with amount to be designated based on experience. * Assist Casino Marketing, Marketing Executives in Marker Limit inquiries. * Maintain and coordinate communication tools and ensure that users are properly trained. * Updated information in Patron Management, Tandem, CMS and CTA. * Assist Marker Operations Manager in managing Human Resources responsibilities. * Obtain and process banking information from various banking institutions. * Verify cashier's checks. * Answer multiple phone lines, organize and complete filing accurately. * Update daily arrivals. * Updated monthly inactive reports. * Conduct financial review on all value marker limit and cash patron's source or funds/financial background history. * Provide information to department and management to assist in their Know Your Customer ("KYC") financial stability/history. * Use public records research for patron's financial stability and history. * Assist with the development/enhancement to the threshold for all value patron review. * Maintain accurate, detailed records of all Marker Operations activities. * Work closely with Cages, Property Casino Marketing, MLife Operations and Branch Offices for Marker Limit Request across the company. * Maintain a working knowledge or relevant marker limit issues and regulations, (Title -31 and Know Your Customer "KYC"). * Exhibit strong leadership and foster a positive working environment including regular feedback. * Perform all other job related duties as requested. Required: * At least 2 years of working experience in casino business. * Ability to multi-task. * Excellent customer service skills. * Able to lead and mentor a team. * Have interpersonal skills to deal effectively with all business contacts. * Professional appearance and demeanor. * Worked varied shifts, including weekends and holidays. * High school diploma or equivalent. * Working knowledge and experience with computer programs, including data processing and Microsoft Word. * Able to effectively communicate in English, in both written and oral forms. Preferred: * Previous experience working with similar casino systems/applications, such as Patron Management, Tandem, CMS and CTA. * Bilingual. * Previous experience working in a similar resort setting. * This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job. #LI-SF1

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Marker 10 Spirits and Cuisine is located inside Hyatt Regency Austin right on Lady Bird Lake. You will be able to discover the perfect balance between the energy of the city and tranquility of Hill Country at the Hyatt Regency Austin. Our downtown hotel allows you to be part of the best of the area, like Rainy and Sixth Street entertainment district. The restaurant overlooks the Congress Bridge, home to over a million bats, and you will be just steps away from the Austin Convention Center and Texas State Capitol. Marker 10 features American style cuisine and some of the best sushi in Austin. Servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. We Offer A Variety Of Benefits: * Career Growth and Advancement Opportunities * Medical/Dental/Prescription/Vision Insurance * $1,000/yr for Educational Assistance * Free Employee Parking & Heavily Reduced Bus Passes * Discounted Room Nights * Free Meals in the Staff Cafeteria * Free Uniforms * Paid Time Off * 401(k) Qualifications * A true desire to satisfy the needs of others in a fast paced environment. * Refined verbal communication skills. * Prior serving experience preferred. * Customer service experience strongly preferred. * Ability to stand for long periods of time * Ability to lift and carry moderate weight. * Must be able to work a flexible schedule including afternoons, evenings, nights, weekends and holidays. * TABC & Food Handler certification required within 1 week of hire date * $6.00/hr+tip

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Marker 10 Spirits and Cuisine is located inside Hyatt Regency Austin right on Lady Bird Lake. You will be able to discover the perfect balance between the energy of the city and tranquility of Hill Country at the Hyatt Regency Austin. Our downtown hotel allows you to be part of the best of the area, like Rainy and Sixth Street entertainment district. The restaurant overlooks the Congress Bridge, home to over a million bats, and you will be just steps away from the Austin Convention Center and Texas State Capitol. Marker 10 features American style cuisine and some of the best sushi in Austin. Servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. We Offer A Variety Of Benefits: * Career Growth and Advancement Opportunities * Medical/Dental/Prescription/Vision Insurance * $1,000/yr for Educational Assistance * Free Employee Parking & Heavily Reduced Bus Passes * Discounted Room Nights * Free Meals in the Staff Cafeteria * Free Uniforms * Paid Time Off * 401(k) Qualifications * A true desire to satisfy the needs of others in a fast paced environment. * Refined verbal communication skills. * Prior serving experience preferred. * Customer service experience strongly preferred. * Ability to stand for long periods of time * Ability to lift and carry moderate weight. * Must be able to work a flexible PT schedule including afternoons, evenings, nights, weekends and holidays. * TABC & Food Handler certification required within 1 week of hire date * $6.00/hr+tip

Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location Overlooking the historic Key West Harbor, The Marker Key West is a luxurious compound with a sense of refuge and retreat, located in the center of it all. As The hotel is Old Town's first new build resort in over 20 years and is home to 96 tropically-inspired contemporary and luxurious guest rooms featuring luxe fabrics, plush bedding and a curated collection of art, literary works, and thoughtful local amenities. Employment Status Part-Time Overview The Safety and Security Officer is responsible for providing protection and communication with hotel guests and employees. He/she is also responsible for patrolling hotel premises to maintain security, detect and report fire, security and safety hazards and/or violations of Highgate Hotel's rules and regulations. Responsibilities * Use proper radio etiquette at all times. * Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks. * Maintain and review daily activity log. * Maintain confidentiality with respect to guest and employee incidents. * Hold briefing with Guest Services staff both at the beginning and end of shift. * Check ID of visitors/employees as necessary. * Access secured areas for authorized personnel. * Maintain an awareness of legal limitation of position (local, state and/or federal ordinances). * Assist guests to their rooms or assist guest's w/entry into their rooms according to hotel standards. * Assist during medical emergencies. * Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison. * Respond to altercations, and investigate. * Have knowledge of hotel and guestroom locking systems. * Monitor TV cameras, if applicable. * Administer First Aid/CPR as necessary. * Challenge suspicious persons. * Check safety hazards. * Administer Heimlich Maneuver and or First Aid/CPR as necessary * Complete Incident/Accident reports in a clear and concise manner. * Monitor employees as they enter and exit the building. * Conduct investigations relative to property losses, guest and employee accidents, and illnesses and crimes against the hotel. * Document all deliveries. * Patrol area to insure that areas are secure and free of unauthorized persons and disturbances. * Provide escorts to persons carrying money, or other requests. * Issue and inventory pagers, radio equipment and keys on a daily bases, if applicable. Qualifications * High School diploma or equivalent and/or experience in a hotel or related field preferred. * Flexible and long hours sometimes required. * Heavy work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. * Ability to climb and descend stairways and run. * Ability to physically deter individuals who pose a threat to employee and/or guests * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management.

Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location Overlooking the historic Key West Harbor, The Marker Key West is a luxurious compound with a sense of refuge and retreat, located in the center of it all. As The hotel is Old Town's first new build resort in over 20 years and is home to 96 tropically-inspired contemporary and luxurious guest rooms featuring luxe fabrics, plush bedding and a curated collection of art, literary works, and thoughtful local amenities. Employment Status Full-Time Overview The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities * Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. * Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. * Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. * Review Front Office log and Trace File daily. * Answer inquires from guests regarding restaurants, transportation, entertainment, etc. * Follow all cash handling and credit policies. * Be aware of all rates, packages and special promotions as listed in the Red Book. * Be familiar with all in-house groups. * Be aware of closed out and restricted dates. * Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. * Be familiar with hospitality terminology. * Have knowledge of emergency procedures and assist as needed. * Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. * Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. * Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. * Be able to complete a bucket check, room rate verification report, and housekeeping report. * Balance and prepare individual paperwork for closing of shift according to hotel standards. * Maintain and market promotions and guest programs. * Maintain a clean work area. * Assist guests with safe deposit boxes. Qualifications * College course work in related field helpful. * Experience in a hotel or a related field preferred. * High School diploma or equivalent required. * Computer experience required. * Customer Services experience preferred. * Flexible and long hours sometimes required. * Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. * Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management.

Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location Overlooking the historic Key West Harbor, The Marker Key West is a luxurious compound with a sense of refuge and retreat, located in the center of it all. As The hotel is Old Town's first new build resort in over 20 years and is home to 96 tropically-inspired contemporary and luxurious guest rooms featuring luxe fabrics, plush bedding and a curated collection of art, literary works, and thoughtful local amenities. Employment Status Part-Time Overview The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Responsibilities * Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. * Have a thorough knowledge of menus and current specials in applicable outlets. * Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. * Pre-bus all tables removing soiled dishes after each course. * Be familiar with the operation of the P.O.S system. * Perform cashiering functions by closing checks and preparing end of shift paperwork. * Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. * Ensure that tables and side stands are kept stocked, tidy and clean. * Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade). * Breakdown trays of soiled dishes and linen in the dishroom according to established standards. * Consistently upsell food, beverage and promotional items to guests. * Receive and deliver food and beverage orders and collect payment. * Ensure overall guest satisfaction. Qualifications * High School diploma or equivalent and/or experience in a hotel or a related field preferred. * Flexible and long hours sometimes required. * Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. * Must be able to maneuver throughout the dining area while carrying full trays of food & beverages. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Perform other duties as requested by management. * Maintain a friendly and warm demeanor at all times.

Medium's mission is to help people deepen their understanding of the world and discover ideas that matter. We are building a place where ideas are judged on the value they provide to readers, not the fleeting attention they can attract for advertisers. We are creating the best place for reading and writing on the internet—a place where today's smartest writers, thinkers, experts, and storytellers can share big, interesting ideas. Medium has launched a series of subscription-based publications that exist to serve readers, not advertisers — and we are seeking a thoughtful, collaborative, and creative editor to join our growing marketing team and take Medium's off-platform communities to the next level. The engagement editor will be crucial in distributing our forthcoming Business publication's editorial content and reimagining what business journalism looks like. You will play a pivotal role in growing its brand off-platform and helping the publication be a leader in social innovation. You'll work hand-in-hand with the edit, design, and marketing teams to craft both compelling copy and innovative social campaigns that elevate the incredible stories being told on the site. You have spent 2+ years working in social or community engagement, ideally having worked at a fast-paced publisher in business, news, or technology. You are excellent at coordinating audience campaigns and calendars and you can easily juggle multiple projects at one time. You are independent, detail-obsessed, and love identifying what makes large audiences engage with content. You should have strong communication skills, an ability to quickly capture data and a knack for turning insights into action. You have a proficiency in the latest social media technologies, but you're excited to push boundaries and find new, creative ways to use these platforms. What will you do? * Platform management: You will be responsible for day-to-day posting across the publication's social accounts, with focus on Twitter, Facebook, and LinkedIn. * Editorial collaboration: You'll be embedded in the editorial process, and responsible for story distribution and optimization across off-platform channels (including creating custom assets for social). The team will lean on you for audience strategy around major editorial packages. * Partnership coordination: You will work closely with publishing partners and you will onboard new partners in order to increase the reach of the publication's content. You will deliver content to partners like Flipboard, and Pocket in a strategic way to ensure the publication has excellent visibility on these platforms. * Test, test, test: You know analytics, so you will keep track of audience growth, make recommendations for how we can replicate successes, and offer fresh perspectives on experiments we can run to elevate our social presence and supercharge our referral traffic. Who are you? * You have 2+ years of experience in social media, ideally having worked extensively with LinkedIn and Twitter as a publisher. * You are detail-oriented, curious, and collaborative. You are passionate about world-class content and making sure it reaches the right people. * You are a self-starter; you can take an assignment and run with it. * You communicate ideas clearly and effectively; you know how to identify successes and failures, and effectively communicate those insights on to colleagues. * You can distill complex issues in a succinct yet sophisticated way. * You are proficient in insights platforms including Facebook and Instagram analytics, Parsley, Google Analytics, Chartbeat, and others. * You know basic design software, including InDesign and Photoshop. At Medium, we foster an inclusive, encouraging, fun yet challenging team environment. We value having a team that is made up of a diverse set of backgrounds and respect the healthy expression of diverse opinions. We embrace experimentation and the examination of all kinds of ideas through reasoning and testing. Come join us as we continue to change the world of digital media. Medium is an equal opportunity employer. Interested? We'd love to hear from you. This position is based in New York.

Reporting to the Receiving Manager, the incumbent marks merchandise for sale in the LVC Retail Shops. Takes direction from Retail Managers periodically throughout day. Responsibilities * Receive merchandise. Unpack and justify packing slip. Note damages; put aside for buyer to inspect. * Price merchandise accurately. * Deliver merchandise to all retail shops for displays. * Print out merchandise price labels. * Pick up and store hardware. * Fill requests to restock bags and boxes. * Other duties as assigned Skills Mark and deliver merchandize. Follow direction. Attention to detail Dependable Meet productivity guidelines Working Conditions Fast-paced, stressful retail environment Observe peak blackout week prior to: Christmas, Valentine's, Easter, Mother's Day, week of Ether Day, and during special sales Bend, stretch, lift, push/pull up to 30 pounds Ability to stand for extended periods of time High school diploma or equivalent Stock room or retail experience Basic computer keyboard experience

Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has an expanding presence in key European markets through properties in London, Paris, Barcelona, Vienna and Prague. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location Overlooking the historic Key West Harbor, The Marker Key West is a luxurious compound with a sense of refuge and retreat, located in the center of it all. As The hotel is Old Town's first new build resort in over 20 years and is home to 96 tropically-inspired contemporary and luxurious guest rooms featuring luxe fabrics, plush bedding and a curated collection of art, literary works, and thoughtful local amenities. Employment Status Full-Time Overview The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Responsibilities * Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. * Have a thorough knowledge of menus and current specials in applicable outlets. * Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. * Pre-bus all tables removing soiled dishes after each course. * Be familiar with the operation of the P.O.S system. * Perform cashiering functions by closing checks and preparing end of shift paperwork. * Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. * Ensure that tables and side stands are kept stocked, tidy and clean. * Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade). * Breakdown trays of soiled dishes and linen in the dishroom according to established standards. * Consistently upsell food, beverage and promotional items to guests. * Receive and deliver food and beverage orders and collect payment. * Ensure overall guest satisfaction. Qualifications * High School diploma or equivalent and/or experience in a hotel or a related field preferred. * Flexible and long hours sometimes required. * Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. * Must be able to maneuver throughout the dining area while carrying full trays of food & beverages. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Perform other duties as requested by management. * Maintain a friendly and warm demeanor at all times.