Mayfield Job Description Sample
Supervisor, Operations: 3Rd Shift
Job ID: 700481BR
Division Category: Customer Service
Position Type: Full-Time
Address Line 1: 1475 Boettler Road
Country: United States
Zip Code: 44685
Remote Based: No
Lead a group of agents in servicing customers, contractors, problem solving, and personal development. Primarily measured through service, customer satisfaction, phone response, quality, and annual reviews. Development of problem solving skills is a key ingredient.
Other primary functions include some administration and reporting responsibilities, one-time projects, contractor relations, customer service/relations, sales force interface, and revenue generation.
You will uphold the Purple Promise by making every customer experience outstanding.
Coaching, training, skill enhancement, annual reviews, IC reporting and follow up, career planning and goal setting, coaching database maintenance.
2.Administration - reporting, time entry in Peoplesoft, statistical analysis of own and others reports, meetings (intra- and inter- departmental), staffing, scheduling, vacation planning.
IC development and implementation, lead team meetings, evaluate and implement processes and procedures, new hire interviews, problem solving (teaching and doing), daily operation.
Analysis of variance within the dispatch function as well as making decisions about the amount to credit a customer or chargeback a contractor.
Sales contractor and sales management interface, customer relations, bids, customer relations problem solving, and develop vendor relationships pertinent to new opportunities.
Coaching, follow up, recognition, liaison, problem solving.
7.Projects – Direct and oversee implementation as well as reporting on results.
Cross-training, seminars, sales calls and trade shows.
Bachelor's Degree preferred
2-5 years operations/leadership experience
We are a 16-time NorthCoast 99 award recipient, which recognizes the top employers in Northeast Ohio! We offer attractive compensation, benefits and team member development.
EEO Statement: FedEx Custom Critical is an Equal Opportunity and Affirmative Action Employer of Females, Minorities, Veterans, and Disabled.
If you have a disability and/or you need assistance in order to apply for a position, please call (877) 314-5191.
Customer Service - Fleet Support Coordinator
Job ID: 700460BR
Division Category: Operations
Position Type: Full-Time
Address Line 1: 1475 Boettler Road
Country: United States
Zip Code: 44685
Remote Based: No
These openings will be on 2nd shift and may require weekend availability
Individuals in the Fleet Support Coordinator I position are accountable for handling fleet interactions with as few touch-points as possible. Additionally, this person is responsible for monitoring shipments in progress and intervening when needed. Those in the Fleet Support Coordinator I position are required to document interactions as appropriate for follow up. The Fleet Support Coordinator I position requires an ability to utilize effective listening skills in an effort to understand and respond to the needs of the fleet. This position will require the ability to quickly change direction and prioritize work in a fast-paced, highly demanding work environment.
You will uphold the Purple Promise by making every FedEx experience outstanding.
JOB DUTIES & RESPONSIBILITIES:
Provides a professional and courteous engagement with independent contractors and outside carriers in order to create a positive fleet experience.
Communicates through multiple channels (Email, telephone, systems, etc.)
Responds to basic contractor questions, requests, or issues and provide an appropriate solution. Escalates when needed.
Monitors the progress of all shipments and intervenes or alerts customer service of issues as needed.
Documents key contractor, driver, and carrier interactions in the freight management system.
Performs other duties as assigned.
High school diploma or GED required
Bachelor degree preferred
Prior customer service or sales experience preferred
Product Knowledge (Create Contractor "Knowledge")
Showing Caring and Understanding
We are a multiple NorthCoast 99 award recipient, which recognizes the top employers in Northeast Ohio! We offer attractive compensation, benefits and team member development.
Northeast Ohio - A Great Place to Live and Work!
Follow Us on LinkedIn:http://www.linkedin.com/company/fedex-custom-critical
service, customer service agent, call center, contact center, agent, fleet,
dispatch, trucking, transportation, logistics, freight, call center*, retail,
Accounts Payable Administrator
ComDoc, a Xerox company is changing the way business works by applying our expertise in imaging & business process!
We are in search of an Accounts Payable Administrator out of our Corporate Headquarts in Uniontown, OH!
Join a team of innovators and contribute your personalization to our efficiencies.
SUMMARY OF POSITION: Reviews and processes invoices by performing established procedures and receiving proper approvals before a payment can be initiated. Serves as centralized point of contact for all vendor related issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Ensures assigned vendors are paid per contractual terms and that inquiries and payment issues are responded to and resolved in a timely manner
Resolves invoice discrepancies
Ensures vendor invoices are accurately coded and routed to the branches/departments for approval.
Works with branches to resolve service issues using sound business acumen and financial judgment in decision-making
Reviews vendor discounts processed via ERP online matching system
Processes all invoices and/or bills accurately and timely.
Reconciles monthly statements and researches outstanding items over 30 days.
Processes weekly check run/balance reports.
Processes CWO payments.
Prepares vendor setup.
Answers all vendor inquiries
Prepares tax update / reviews monthly reports.
Processes 1099 Filing.
Processes Month End balancing.
Processes Month End Reports / YE reports
Assists with accounts receivable and special projects, as necessary.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION / EXPERIENCE
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
To perform this job successfully, an individual should have intermediate level skill with Microsoft Office Suite, including excellent Excel ability, as well as previous experience with ERP software and/or an AS400 environment.
- ABILITY TO PASS A DRUG SCREEN (hair analysis going back 6 months) AND BACKGROUND CHECK IS A REQUIREMENT*
If you're interested, please APPLY TODAY!!
Customer Strategic Engagement Advisor: Uniontown, OH
Job ID: 700468BR
Division Category: Customer Service
Position Type: Full-Time
Address Line 1: 1475 Boettler Road
Country: United States
Zip Code: 44685
Remote Based: No
The Customer Strategic Engagement Advisor will build relationships with customers to encourage new and repeat business opportunities. This position is responsible for the management of a select portfolio of accounts by vertical industry as well as managing and growing existing accounts by bringing forth new capabilities.
The Customer Relationship Advisor represents customer needs and goals within the organization to ensure quality with a focus on reliable, profitable growth. Travel requirements will be 25% - 35%.
1.Develops account relationships with contacts at multiple levels within the organization. Identify opportunities to further penetrate accounts by selling our diverse service portfolio
2.Partners with the Solution Design team to prepare business proposals and sales presentations.
3.Responsible for the negotiation and management of customer contracts and Statement of Work. Manage the account rationalization process and annual budget plan.
4.Responsible for planning and executing customer engagement activities to include customer presentation creation and leading business reviews.
5.Supports sales team by providing sales education and commercial content such as case studies, white papers and industry intelligence.
6.Acts as the point of contact for customer communications, conflict resolution, and compliance on customer deliverables and revenue expectations.
7.Reviews and keeps track of progress of all major deliverables – strategic plan, quarterly reviews, annual reviews, improvement recommendations – to ensure quality standards, contractual commitments and customer expectations are met.
8.Determines project management criteria required to successfully onboard new customers.
9.Manage communication expectations between the operations team and the customer. Interacts with Operations leaders to align metrics and reporting to meet customer requirements.
10. Performs other duties as required.
High School Diploma or Equivalent Required
Bachelor's Degree in Business or related field preferred
5-8 years' experience in creating, maintaining and enhancing customer relationships.
2-5 years transportation experience preferred.
5-8 years strategic focused selling.
5-8 years sales portfolio management to include negotiation and solution design.
EEO Statement: FedEx Custom Critical is an Equal Opportunity and Affirmative Action Employer of Females, Minorities, Veterans, and Disabled. If you have a disability and/or you need assistance in order to apply for a position, please call (877) 314-5191.
The Registered Nurse RN in Home Health provides and directs provisions of nursing care to patients in their homes as prescribed by the physician and in compliance with applicable laws, regulations and agency policies. Also, The RN Registered Nurse job coordinates total plan of care with other health care professionals involved in care, and helps to achieve and maintain continuity of patient care by planning and exchanging information with physician, agency personnel, patient, family, and community resources. All done within a Point of Care setting.
LHC Group is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. More than 60 leading hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people.
Provides clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team.
Makes the initial and|or comprehensive nursing evaluation visit, determines primary focus of care, develops the plan of care within State specific guidelines, and submits accurate, complete, and timely documentation, per policy.
Regularly evaluates and re-evaluates (as warranted by changes in condition but at least every 60 days) the patient's nursing needs.
Performs patient comprehensive assessments at designated time points and develops the appropriate POC, in collaboration with physician orders.
Ensures patients meet home health eligibility and medical necessity guidelines as defined by payer source.
Initiates, develops, implements and makes necessary revisions to the plan of care in collaboration with the physician and other health care professional's involved in care.
Makes referrals to other disciplines, as indicated by patient's assessed need.
Responds to outcome coordinator|coder and Patient Care Manager requests for clarification to OASIS assessments on the same day that the request for more information is sent.
Current RN licensure in state of practice.
Current CPR certification required.
Current Drivers License, vehicle insurance, and access to a dependable vehicle or public transportation.
Additional State Requirements
- OH â€" No other state specific requirements.
Route Sales Representative
The Route Sales Representative is a full-time position that is responsible for selling and merchandising Frito-Lay's complete line of quality products at local stores including convenience stores, gas stations, and large grocery stores. As a Route Sales Representative, you would drive a small Frito-Lay truck which requires a regular driver's license and insurance. Hours per week average approximately 50 hours and include weekend and/or holiday work in all weather conditions.
As a Route Sales Representative (RSR), you will develop and build our grocery and convenience store accounts by delivering product (via truck), maintaining customer relationships, merchandising product, and providing first-class customer service to all assigned areas. You will earn base pay and bonus (based on plan sales achievement). This target amount, after route assignment, is estimated to be $45,450 annually and can be more or less, depending on your performance to plan sales.
This amount is the estimated target pay for the position, which is subject to change, and is not meant to constitute a contract. When you start, you will earn approximately $783 weekly, which is inclusive of estimated overtime at 50 hours worked per week (overtime is paid on actual hours worked). This pay is in place until route assignments are achieved. Route assignment can be achieved as quickly as 7 weeks, but depends on availability. You are expected to be available to work 48-50 hours per week but hours will fluctuate up or down depending on sales volume.
Some of the more frequent tasks you would perform include:
Driving to assigned locations
Check-in with store decision maker, check-in delivery, obtain signatures, collect proof of delivery
Using equipment (e.g. carts, pallets, etc.) to unload products and move throughout the store
Merchandising cases from the back room to the sales floor, filling display units or shelves with products such as Doritos, Classic Lays, Tostitos, Smartfood Popcorn, etc.
Ensuring back-room inventory reaches the sales floor and organizing/maintaining back-room inventory in proper location
Rotating products and removing defective and out-of-date products and process returns and credits with receiver
Tidying up shelves and displays, knocking down boxes and disposing of any waste
Assembling and disassembling of promotional materials such as signs, banners, and cardboard displays
Ordering, scanning and logging backstock using handheld device
Safely maximizing sales and minimizing waste
This is a physical job. We transform store aisles, end caps, and displays into works of art, from the lowest shelf to the highest shelf.
Start times typically begin between three o'clock and seven o'clock in the morning. Hours per week average 50 to 60 hours and include weekend and/or holiday work in all weather conditions.
Our diverse team strives for perfection, and you should feel comfortable working under minimal supervision. We are proud to set industry standards in terms of pay and benefits. In addition to our generous starting wage found at the top of this listing, you will also enjoy unbeatable benefits including, but not limited to:
Health care benefits (including dental and vision)
Retirement savings benefits such as a pension and 401(k)
Education advising and tuition reimbursement
Best-in-class discounts at retailers across the country
Paid parental leave for new mothers and fathers
RSRs who come to work with us have a wide variety of experience. Team members have honed their skills with success in prior roles including sales jobs, retail jobs, restaurant jobs, and customer service jobs. We all pride ourselves on the quality of our work, but we do have some minimum requirements in common:
21 years of age or older
Valid driver's license with proof of insurance
Ability to climb, push, pull, bend, stoop, and kneel for extended periods of time, with or without reasonable accommodation
Ability to lift 40 lbs. with or without reasonable accommodation (examples: a microwave; a cinder block)
You'll need to pass DOT physical and certification
This position also requires a review of your driving history.
People often ask what kind of characteristics will make them successful in this position. Here is an idea of what our managers are looking for:
Strong Work Ethic: as a RSR, you are trusted to represent Frito-Lay values to your colleagues, customers, and the public. You accurately report your time using your company-issued device and you are comfortable working without a manager monitoring your day-to-day activities.
Flexibility: you are able to adapt to changing situations, new tasks and priorities as changes occur; you will encounter challenges and resolve them by yourself
Customer Focus: when you are in the stores with our customers, you help them find what they need and deliver service that exceed their expectations
Attention to Detail: our RSRs are meticulous when it comes to checking dates on chips, tidying shelves, and arranging products; you are also responsible for accurately completing daily paperwork (e.g. DOT logs)
Communication: you will be working closely with other Frito-Lay team members and it's important to communicate regularly; good communication also includes checking in and out with the store manager
Positive Attitude: you will be part of a sales team that relies on one another to build professional relationships and attend to customer needs while following Frito-Lay and store procedures, work rules and safety policies
Tech Savvy: you are very comfortable using multiple technology devices each day to accomplish your goals
Conscientious: you are organized, task driven, comfortable following direction and adhering to a specific schedule
Initiative: our RSRs often describe their routes as "their business." You have a deep understanding of your role within the sales team and you constantly strive to achieve and exceed sales growth targets
Does this sound like you?
The way it works is simple: we provide the information and tools to empower you to take charge of your career. At Frito-Lay, it's pay for performance all the way, and we will give you the training to flourish as the newest member of our exceptional team.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PepsiCo (Frito Lay) is an equal opportunity employer. Minorities/Females/Disability/Protected Veteran/Sexual Orientation/Gender Identity
Shin-Etsu Silicones of America, Inc. is currently seeking a maintenance technician to maintain, diagnose, troubleshoot and repair production machinery and facility.
Interested candidates must be available to work a 4/10 schedule.
Education & Experience: High school diploma/GED required. 3 years' of industrial maintenance experience with a Journeyman Certification and/or formal training is strongly preferred.Desirable
Working experience with hydraulics, fabrication/welding, pneumatics, pumps, electrical and mechanical repair, and HVAC.
Communication: Good verbal and written communication skills. Good interpersonal skills and the ability to work effectively within a team environment. Must maintain a positive and professional relationship with others in your department as well as with those from other departments. Behave in a professional manner and have a good understanding of proper email etiquette.
Work Style: Possess strong problem solving and troubleshooting skills. Must be proactive in your approach to all issues in order to identify or eliminate potential problem areas. Must be able to work independently and be self-motivated. Must be able to manage your time in an efficient and effective manner.
Medical, Dental, Vision & Life Insurance offered
10 paid Holidays
401k with company match
Office Manager III - Multi Office
Office Manager III - Multi-Unit
- A driven retail manager with exceptional leadership skills and ability to manage multiple store locations?
- Energized by the opportunity to solve problems, and lead teams to do the same?
- Interested in investing your time working for six months of the year, leaving you free for the remainder of the year to pursue other interests?
If so, then we are interested in learning more about you!
H&R Block, the world's leader in tax preparation services,1 is looking for experienced people leaders to manage multiple office locations, and the fabulous teams of people that work within them, to accelerate our seasonal tax business. We also offer career progression to other seasonal and year-round roles to those with an interest and drive to continue advancing!
Leverage your leadership skills to:
Manage office staffing, operations, and logistics for multiple tax offices
Coach and lead the teams to deliver outstanding client service and exceed targeted goals
Grow the business through developing local partnerships, managing office community involvement, and modeling and coaching sales and new client growth tactics
Assist in the development and execution of office-level business plans
Assist in recruiting and interviewing tax office associates
What you'll bring to the team…
Bachelor's degree in Business or related field preferred (or equivalent combination of education & experience)
3+ years of prior retail supervisor or related experience (multi-unit experience preferred)
Prior experience as an Office Manager or Tax Professional experience preferred
Leadership, supervisory, and coaching skills to guide and inspire associates to achieve high goals
Demonstrated aptitude for business plan execution and desire to grow the business
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course² (if preparing returns)
Annual completion of 18-hour continuing education and ability to meet all other IRS and applicable state requirements (if preparing returns)
Bilingual Spanish speaking skills are a big plus, but not required
Apply today using any device at www.hrblock.com/careers > Tax Office Jobs
H&R Block is an equal opportunity employer.
1 Based on annual revenues for sales of tax preparation products and services.
More Information about this Job
Job Title: EMS Instructor
FLSA Status: Non-Exempt
This is a Contracted position. Contract is 01/07/2019-03/08/2019. Hours 8am-4pm Monday- Friday
Reporting to the Clinical Education Specialist, the Instructor will provide assistance with teaching the Emergency Medical Technician – Basic program.
Essential Duties and Responsibilities:
Maintain current knowledge of clinical demands and work expectations in the out-of-hospital setting.
Support teaching outlines and determine instructional methods for laboratory skills practice and demonstrations, as well as individual remedial or tutorial programs.
Conducts course sessions covering specified areas required to support course objective/curriculum, statute or regulation and consistent with current science and accepted standards of clinical practice in the out-of-hospital setting.
- Perform other duties as assigned.
High school diploma or GED.
Completion of an approved training program is required.
Current State Licensure as an Emergency Medical Technician – Paramedic or Emergency Medical Technician - Basic Instructor certification is required.
1 year of field experience is required.
Additional course work in instructional methodology or adult learning theory is preferred.
Knowledge and Skills:
Ability to write educational and grade reports, professional correspondence.
Ability to effectively present information and respond to questions from individuals or groups of students, managers and the general public.
Effective oral, written and interpersonal communication skills.
EOE including Veterans and Disabled
Medical Assistant-Akron Pulmonary
Utilizes medical and administrative skills to provide support to patients and health care staff under the supervision of a physician or nurse.
Assists with performing screening and treatments by gathering information related to health maintenance, collecting specimens and documenting patient care.
Updates health maintenance at patient visit, accurately identifies medication changes and updates allergy information at each visit.
Monitors and communicates changes in patient condition. Administers specific medications under direction of provider.
Maintains equipment and medical supplies, including reordering, stocking, cleaning and troubleshooting.
Maintains examination areas.
Assists in pre-visit planning by updating the health maintenance tab.
Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data entry and patient registration.
Other duties as assigned.
Must be a graduate from an approved Medical Assisting Program. (As designated by the Enterprise MA Steering Committee)
Current demonstrated clinical proficiency.
Completion of a clinical externship. (Extensive clinical experience may be considered in lieu of formal clinical externship).
MA Certification preferred.
- Successful completion of Basic Life Support (BLS) through American Heart Association (AHA) required within new hire period.
Complexity of Work:
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
- Successful completion of CC Externship preferred.
Manual dexterity to operate office equipment.
May require extended periods of standing, walking or sitting.
Good visual acuity through normal or corrected vision.
Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.
Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.
Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic and its system hospitals (Cleveland Clinic) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic's Smoking Policy will be permitted to reapply for open positions after 90 days. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic facility.
Cleveland Clinic is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities
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