Mva Reactor Operator Head Job Description Sample
Reactor Operator Trainee (5007)
H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest adhesion challenges.
Reactor Operator Trainee
Blue Ash, OH
Seeking an experienced operator from chemical manufacturing background
Reporting to the Production Manager, the selected candidate will participate in the full life cycle of production.
You will be working in a close-knit, friendly culture with a focus on results and team collaboration. This position will be responsible for preparing batches, operating process equipment, staging materials, general housekeeping, monitoring of assigned equipment, loading materials, quality assurance, packaging and loading of trucks.
This is a shift position. After you have completed your training on first shift, you will be assigned to a shift depending on the needs of the business.
Operators will follow a defined training plan after hiring. Starting wage is $21/hour with further wage increases for reaching developmental milestones available. Additional promotional and advancement opportunities exist.
Employees receive full benefits, including medical, dental, insurance, 401k contribution, paid time off and paid Holidays. All employees qualify for an annual cash bonus, based on business performance. Annual raises are based on company and individual performance.
To be considered you must have a high school diploma or GED equivalent. Strong organizational, math and reading skills and ability to follow instructions. Computer skills and literacy are important.
As a Reactor Operator, you are required to stand for long periods of time, walk, climb stairs, use hands to remove or lift boxes, stretch and reach with arms extended and stoop. Employees regularly lift up to 50 pounds and up to 100 pounds with assistance.
Experience operating from a HMI/PLC
Chemical/Industrial manufacturing plant experience
Batch work experience
For more information and to apply, go to: http://jobs.hbfuller.com/
H.B. Fuller is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
MVA Claims Analyst I
The Claims Analyst will investigate and coordinate insurance benefits for accident claims for auto, home or other liability insurance policies. The analyst will resolve accounts as quickly and accurately as possible, obtaining maximum reimbursement, and perform investigative and follow up activities in a fast-paced environment by conducting research, contacting patients, insurance companies and attorneys, handling incoming and outgoing mail, scanning and indexing documents and handling any other tasks that are assigned. The core responsibilities of an insurance representative include research, insurance billing adjustment identification to ensure proper account resolution. This position requires the ability to stay well-organized and pay close attention to detail. The analyst should be able to correspond with hospital contacts professionally using appropriate language, while following the specific facility and department protocol, and be able to interact with staff at all levels, sometimes under pressure; remain flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality.
- Knowledge of EOBs, CPT & ICD-10 codes, HCFAs, UB04s, HCPCS, DRGs and authorizations/referrals, preferred.
- Experience as an insurance follow-up representative HIGHLY preferred.
- Highly recommended to have full understanding of insurance follow-up processes (i.e. Billing, Collections, managed Care, Medicare, Medicaid and Commercial Practices), and well-developed interpersonal skills.
- Equivalent work-related experience and/or Bachelor’s degree preferred.
- Strong oral, written and interactive communication skills required.
- Ability to multitask and accomplish projects in a fast-paced environment required.
- Experience in auto, claims or health industry preferred.
- Reliable attendance record.
- Ability to learn / stay abreast of relevant policies.
- Average to advanced Computer proficiency.
- High degree of accuracy.
- High level of professionalism and confidentiality.
At Aspirion Health Resources we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries and incentive programs.
Nuclear Reactor Engineer And Operator (Early/Mid-Career)
What Your Job Will Be Like
We are seeking a Nuclear Reactor Engineer and Operator to support the Annular Core Research Reactor and the Critical Experiments Reactor. Are you passionate about becoming a certified reactor operator? Do you dream of supporting a wide multitude of experiments conducted by Sandia scientists, as well as external customers? If so, you will want to consider applying for this opportunity.
On any given day, you may be called on to:
Perform Reactor Engineer/Operator duties, including experiment preparation/handling and crane operations
Operate, maintain, and repair reactor systems and associated programmatic support equipment
Support experiment plan development and execution at nuclear facilities, radiological facilities, and reactors
Work with engineers to develop, design, and install new systems components
Develop procedures in support of facility activities and support facility assessment
Ensure that facility operations align with the framework of a strong nuclear safety culture and implement effective operational decision-making
Support the development and maintenance of the facility safety basis
Perform causal analysis and develop corrective actions for identified deficiencies
Take a leadership role in start-up and training related to new or significantly modified nuclear and radiological facilities
Prepare and present technical reports and presentations for professional organizations and user groups
Qualifications We Require
Bachelor's degree in a relevant scientific, technical or engineering discipline, or equivalent combination of formal nuclear operator training combined with previous qualifications at Sandia's nuclear facility
Experience at a nuclear reactor facility in operations/maintenance
Able to obtain and maintain a DOE Q-level security clearance
Qualifications We Desire
Current or previous qualifications as a Reactor Operator
Familiarity with DOE nuclear facility requirements
Ability to complete complex assignments with minimal management oversight
Experience working with instrumentation and control systems
Experience working with MCNP modeling
Experience working in a team environment
Demonstrated leadership skills, initiative and organizational skills to handle multiple tasks and deadlines
Excellent interpersonal and communication skills
Current DOE security clearance
About Our Team
Nuclear Facilities Operations, Department, (1381), provides operational management of nuclear reactor facilities within TA-V. These facilities include the Annular Core Research Reactor Facility and the Sandia Pulsed Reactor Facility/Critical Experiments Reactor.
These nuclear facilities are used in the conduct of experiments for a wide variety of programmatic customers. Detailed facility descriptions are captured in the documented safety analysis for each nuclear facility.
Sandia National Laboratories is the nation's premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:
Challenging work with amazing impact that contributes to security, peace, and freedom worldwide
Some of the best tools, equipment, and research facilities in the world
Career advancement and enrichment opportunities
Flexible schedules, generous vacations, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*
World-changing technologies. Life-changing careers. Learn more about Sandia at: http://www.sandia.gov
- These benefits vary by job classification.
Position requires a Department of Energy (DOE) Q-level security clearance.
Sandia is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment must be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.
Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Selected applicants will be required to pass a Job Placement Assessment before beginning the job to ensure that they can perform the essential physical requirements, with or without accommodations.
Chemical Reactor Technician - Evening Shift
CHEMICAL REACTOR TECHNICIAN
MUST BE LOCAL TO BAYTOWN/HOUSTON, TX AREA
WORK HOURS 1:30 PM TO 9:30 PM
Kelly Services has provided outstanding employment opportunities to the most talented individuals in the marketplace for over 60 years. Today, Kelly Services is searching for an experienced Chemical Reactor Technician to join the team at a Fortune 500 Chemical Company in Baytown, TX on a long-term contract basis.
Run and maintain lab scale solution polymer reactors
Use mechanical skills to problem solve reactor issues
Work with ENB (5-Ethylidene-2-Norbornene) and NB (Norbornene)
Interface with Ph.D. Engineers and Chemists daily
calculates, analyzes and interprets data
Perform wet bench-top chemistry prepare calibration solutions, titrations, etc.
Process Unit operation
Analytical equipment operation such as GC, GC/MS ChemStation
Experience running lab scale solution phase reactors is a HUGE plus
No allergies or sensitivity to ENB (5-Ethylidene-2-Norbornene) or NB (Norbornene)
Capable of safe, reliable, and independent laboratory work given framing of problem and regular direction.
Ability to work in a team environment.
Ability to learn new techniques as needed.
Ability to read and follow detailed instructions.
Strong problem solving skills.
Concern for accuracy and precision.
Excellent communication and interpersonal skills
Basic trouble-shooting skills for units operation is highly desirable
Experience in operating pilot scale units is a desirable
Experience with AGILENT 6890/7890 GC s and 5975 mass spectrometers
A Bachelor's degree in a science or engineering discipline or relevant equivalent work experience
Commitment to data quality
Excellent computer skills including MS Excel
Agilent is a plus
Ability to work with minimum supervision
High degree of flexibility, initiative and strong teamwork skills are a requirement
NON LOCALS WILL NOT BE CONTACTED
PhD Candidates cannot be considered due to entry level nature of the role
With Kelly, you'll have access to some of the world's highest-regarded scientific organizations—providing you with opportunities to work on today's most challenging, research-intensive, and relevant projects. Our connections can lead you to innovative scientific pursuits you'll be proud to help advance. We work with 95 of the Fortune 100™ companies, and found opportunities for more than 9,000 scientific professionals last year.
You pursued a career in science to fuel your quest for knowledge and your desire to make the world a better place. Let Kelly fuel your career—connect with us today.
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.
Head Equipment Operator Weiskopf Course
Operates more complex motorized equipment and vehicles on the golf course, including but not limited to triplex and 5-gang self-contained mowing units, mechanical loaders, dump truck, tractor backhoe, etc. Moves soil, debris and other material and digs holes and trenches. Maintains equipment. Changes cups and tee-maker and maintains ball washers hazard stakes, traffic control rope, etc. Sprays pesticides and applies fertilizer to the course. Performs greens keeper duties when needed.
What will I be doing?
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- We're passionate about delivering exceptional guest experiences.
- We do the right thing, all the time.
- We're leaders in our industry and in our communities.
- We're team players in everything we do.
- We're the owners of our actions and decisions.
- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Lock Out/Tag Out Planner/Future Senior Reactor Trainees-Braidwood Nuclear Station-Il
At Exelon, we've got a place for you!
Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.
Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.
Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!
Exelon Generation is seeking a Senior Tag Out Planner at our Braidwood Nuclear Station in Braceville, IL (65 miles SW of Chicago, IL)
PRIMARY PURPOSE OF POSITION
Operations Services Tag
- Out planner provides work planning and coordination of plant activities to ensure proper equipment status control by assisting with the planning, coordinating, communications, and recovery of plant equipment associated with maintenance, testing, and modification activities.
PRIMARY DUTIES AND ACCOUNTABILITIES
Support the work control process with Clearances
Coordinate required resources, including the identification of manpower requirements, for Operations Section related activities
Develop plans for timely execution of work windows addressing Limiting Condition for Operations (LCOs)
Support a high degree of equipment availability through coordination of testing and maintenance of equipment.
Brief the Shift Teams for planned equipment outages.
Assess schedule impact for plant safety and ensure conservative actions are taken and contingencies are addressed.
Perform assessment of planned activity risk.
Maintain a valid NRC senior reactor operator license as applicable.
- Current NRC SRO license or SRO Certification, or Previous SRO
- Four (4) years prior experience as a Tag
- Out Planner
- BS in Technical discipline with 6 years applicable experience
- High School Diploma with 10 years directly applicable experience with 5 years exempt position experience
- Associates Degree with 8 years directly applicable with 4 years exempt position experience
NOTE: Candidates hired for this position could be considered for the upcoming Initial License Trainee class (SRO training) if criteria below is met.
ILT Trainee requirements:
HS Diploma or equivalent
Recommended on both POSS and BMST employment tests
Positive FLS Assessment
AND one of the following:
1 year Reactor Operator license at a comparable PWR facility or 1.5 years at a BWR facility for PWR
2 years position equivalent to Reactor Operator (or Supervisor) at military reactor (Power Plant Watch Engineer, Engineering Watch Supervisor, Reactor Operator, Engineering Officer of the Watch, Propulsion Plant Watch Supervisor) Must have 24 months qualified and does not count the watch qualification process.
BS or equivalent in engineering, engineering technology or physical sciences, or professional engineer license, and more than 18 months qualified non-licensed operator or a supervisor or manager in work control, operations, engineering, outage management, maintenance, radiation protection, chemistry or training at current or comparable (PWR) facility. Managerial, staff engineer, or supervisor experience at non-comparable plant may be credited on a 1.5:1.0 basis (i.e. over 27 months required for non-comparable facility)
- This position is directly involved with strategic placement of planned maintenance for all site departments. As such, the position interfaces with numerous department representatives to determine the optimum scheduling of work (both on-line and outage) to improved plant performance and reliability.
Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.
VEVRAA Federal Contractor
EEO is the Law Poster
Nuclear Engineering Department Head
Campus/Location:University Park CampusDate Announced:01/18/2019Date Closing:open until filled
Job Number:85210Classification:ExemptWork Unit: College Of EngineeringDepartment:Nuclear Engineering
The Pennsylvania State University College of Engineering seeks a visionary leader and highly accomplished scholar to serve as Nuclear Engineering Department Head and invites applications, inquiries and nominations. The new Nuclear Engineering Department Head will have a unique opportunity to grow the department as it roughly doubles its number of faculty, and to establish its fundamental direction.
Since 1997, the department has been merged with the Department of Mechanical Engineering. Effective July 1, 2019, the head will reestablish a standalone department of nuclear engineering – the Ken and Mary Alice Lindquist Department of Nuclear Engineering, named after nuclear engineering alumnus Kenneth Lindquist and his wife and fellow Penn State graduate, Mary Alice Lindquist. This move will allow the College to further strengthen and grow an already nationally respected undergraduate and graduate degree program and research agenda in nuclear engineering.
The nuclear graduate program is ranked ninth by U.S. News and World Report. Penn State offers nuclear engineering students unique opportunities to learn and conduct research in state-of-the-art experimental facilities and a working nuclear research reactor under the supervision of internationally known faculty.
Faculty and alumni have made exceptional contributions as innovative scholars, educators and practitioners. The new head will be well supported in building upon the considerable strengths of the department to further extend Penn State's impact on the field of nuclear engineering. Nuclear engineering is one of 13 departments and degree programs within the highly ranked Penn State College of Engineering.
Under the leadership of Dean Justin Schwartz, who joined the College in August 2017, the College has outlined a bold vision for the future that emphasizes impact on society and embracing the challenges facing humankind, redefining multidisciplinary activity and engaging globally. Plans include expanding research and graduate education, taking a national leadership role on diversity and inclusion and creating a master plan for buildings and infrastructure. As a member of the College's leadership team, the head will play a critical role in the realization of the College's vision and execution of the plan.
Reporting to the dean, the head is responsible for visioning, strategic planning, operations, finances, academic affairs and external relations and advancement. The successful candidate will be committed to enhancing the department's education, research and service missions and will possess the scholarly record, leadership skills and strategic capacity to create and advance the department. Additional essential qualifications include successful administrative experience in a university, industry or government environment; the ability to effectively engage a broad range of internal and external constituencies; and a commitment to equity and inclusion.
The successful candidate will have the credentials to receive tenure as a full professor in the College. Penn State is a public, land grant, research-intensive university with campuses and facilities throughout Pennsylvania. Founded in 1855, the university has a threefold mission of teaching, research and public service.
Its instructional mission includes undergraduate, graduate, professional and continuing education offered through resident instruction and online delivery. Annual enrollment at its 24 campuses totals more than 100,000 graduate and undergraduate students, making it one of the largest universities in the United States.
How To Apply On This Position
Nominations, confidential inquiries and applications (to include a CV and letter of interest) should be submitted online and sent via email to the university's consultants, Suzanne Teer and Melissa Fincher, at PennStateNucEHead@wittkieffer.com. Review of applications will continue until the position is filled.
To receive full consideration, applications should be received by February 21, 2019. A comprehensive leadership profile can be found at www.wittkieffer.com.
What we’re looking for: A Head Grower to lead horticulture operations at our facility in Hilliard, FL (45 minutes NW of Jacksonville). In this role, you will be working hands-on with plants daily, ensuring that they are of the highest quality and monitoring for any issues such as disease, insects, etc. You will work diligently with the operations team to maintain food safety standards. As the Head Grower, you will champion and execute research and development projects to bring innovation and new practices to our operation. If you enjoy pioneering change and are passionate about sustainable farming, Traders Hill Farm is for you.
What we offer: Traders Hill Farm offers a work environment that promotes new ideas and an entrepreneurial mindset. We want our employees to feel empowered and contribute to the success of our organization by continuously bringing new ideas, strategies, and knowledge to our team. We offer competitive compensation, paid time off, and an excellent opportunity to grow in your career.
What you will be doing:
- Oversee horticulture operations
- Assess crops daily to identify any disease, insect problems or abnormalities
- Diagnose plant diseases and disorders
- Communicate with production personnel to understand production conditions and practices to accurately diagnose problems
- Manage integrated pest management protocols and further develop and implement new protocols as necessary
- Plan and conduct ongoing variety trials related to all aspects of current produce operations that will improve product quality, improve product readiness, or reduce production costs
- Conduct trials according to generally accepted research protocols
- Provide expertise and training to the Production Department in the form of teaching sessions and materials
- Obtain and maintain applicable certifications in HACCP, SQF practices and quality control techniques
- Manage process of obtaining USDA Certified Organic designation and maintain certification going forward
- Manage R & D (Research & Deployment) Program
- Manage R & D program to launch new products in a timely and cost-effective manner consistent with established brand guidelines
- Evaluate and test multiple growing substrates and hydroponic grow methodologies to determine which is most viable for each product line
- Research and test both produce and non-food plants to determine the efficacy of growing in an Aquaponic environment
This job might be for you if you have:
- Bachelor's degree, preferably in biology, chemistry or plant science. Master’s degree ideal
- 3 to 5 years hands-on horticulture experience, preferably in a hydroponic setting
- Previous management / supervisory experience
- Knowledge and ability to conduct accurate research trials using basic experimental design and statistical analysis
- Enjoy working with minimal supervision in an entrepreneurial/start-up environment
Global Head Of Application Security And Sdlc
Global Head of Application Security and SDLC
Hopkinton, MA; Round Rock, TX, or Bangalore, India
The ideal candidate will have a passion for “building security in” and have demonstrated success in building and leading a highly efficient secure development program within a global technology company, and will possess extensive experience delivering threat modelling, secure coding practices, security testing and security assessments to product or application engineering teams. This position requires technical depth and experience, a relentless focus on operational excellence but also strong management and leadership skills, in order to succeed.
- Serve as the senior Secure Development Lifecycle leader, leading the overall program strategy and advising company leadership and stakeholders on related subject matter as needed.
- Define and manage the end to end process for designing, developing and testing the security of products and applications.
- Define the services needed to support the SDL strategy, select tool track trends and ensure the services remain industry best.
- Manage the global team that delivers technical and advisory services to the development teams. Manage resources to maximize effectiveness and customer satisfaction. Perform demand management and quality assurance functions to ensure service level agreements for both time and quality are met.
- Define the KPIs to track the security performance of product and application development teams.
- Represent Company in industry groups and ensure alignment of best practices with industry practices.
- Define the SDL training curriculum.
- Recruit, manage, coach, train, lead, and inspire a global team of dedicated product and application security professionals.
- Engage with external customers on the company's SDL strategy.
- Bachelor’s or Master’s degree in Computer Science or equivalent professional experience
- 8 plus years of sustained excellence in product and application security or other applicable technical field
- Experience in managing a software engineering team desired
- Results-driven and accountability-minded
- Ability to operate effectively in a fast-paced environment with competing and shifting priorities
- Ability to manage and streamline operations that depend upon global teams and global technology deployments
- Excellent written and verbal communication skills
- Ability to speak confidently and credibly in external forums
- Ability to engage executive level stakeholders on complex matters in a substantive manner with limited guidance
- Ability to confidently and effectively present complex technical topics to senior non-technical audiences
- Ability to work collaboratively and effectively as part of a larger matrixed organization
- Domestic and international travel is expected
Global Head Of Segments
Primary Location: United States,New York,New York
Education: Bachelor's Degree
Job Function: Bus Strategy, Planning & Admin
Shift: Day Job
Employee Status: Regular
Travel Time: Yes, 25 % of the Time
Job ID: 18066223
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. The core activities include safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. With 200 years of experience helping our clients meet the world's toughest challenges and adopt its greatest opportunities, Citi is the global bank – an institution connecting millions of people across hundreds of countries and cities.
Citi's Global Consumer Bank is building a purpose-driven team to serve its globally diverse, digitally forward customers in top cities around the world. It has a unique opportunity to leverage its global consumer relationships, state of the art technology and a leading consumer banking position to serve content and deliver true customer value in a targeted and impactful way. Citi is optimizing the business relationship structure to realize a fully integrated global delivery model with technology at its core, where sales, marketing content and product all work in concert to deliver on the cross platform goals of the company to deliver a remarkable customer experience.
Operating in Citi's Global Consumer Bank, the Global Retail Banking & Consumer Lending team is tasked with creating speed, synergy and scale to drive sustainable profitability across our GCB franchise. Reporting to the Head of Global Retail Banking & Consumer Lending, the Global Head Segments should look to create the Relationship Banking Model of the future, understanding the full complement of Consumer Segments and driving value for new and existing clients in each. With a focus on emerging affluent / affluent clients and our existing CitiGold segment, the candidate will design and execute client-led practices with industry changing innovation by partnering across Citi to produce solutions to meet client needs and behaviors.
Primary responsibilities include:
Delivering a consistent value proposition for the affluent and emerging affluent client segments
Overseeing the development of a distinct, global value proposition for Citi's affluent and emerging affluent client segments, focusing on client needs and behaviors
Partnering with global and regional product / segment teams to create greater value for clients through segment-based offers and product bundles, behavior-based membership programs and unique partnerships that leverage Citi assets
Improving client experience across channels and leverage data to deliver relevant customer insights and incremental value
Defining the strategy for changing Citi's approach to affluent and emerging affluent clients with relationships across multiple markets to support our mandate to become the retail bank of choice for global clients
Overseeing a global staff responsible for executing critical initiatives for the GCB, including creating new customer segmentation strategies targeted at affluent and emerging affluent clients across key markets
Setting strategic priorities, building capabilities for GCB clients and improving the client experiences with the bank
Managing the customer segments' performance by identifying the key financial and business drivers and ensuring the delivery of segment results.
Building capabilities for GCB clients and improving the overall client experiences with the bank
Bachelor's Degree required, MBA preferred
15+ years of financial services industry experience with experience in the direct-to-consumer retail segment, solid marketing, and working with partnerships and networks
Creativity and passion, driven by a desire to win in key markets and create a remarkable client experience
Possess first hand insights into building a consumer-oriented business that uses best practices from inside and outside financial services
Ability to identify unique insights and ability to apply them to solve unmet needs. Expertise leveraging competitor and other marketplace trends to support the team's overall mission and goals
Proven track record of delivering results within large and complicated organizations through strategy articulation and execution, with the ability to balance trade-offs between risk and returns and adapt to changing environments leveraging a customer mind set to shape solutions
Responsible for ensuring an environment that promotes the offering of extraordinary experiences to our clients. Strong customer focus
Accomplished change leader: demonstrates a flexible approach and resilience to setbacks and is able to drive operating and culture change, long-term vision and leadership stamina to maintain course within a constantly changing environment
Ability to collaborate with and influence the Citi GCB executive leadership team
Strong financial, risk management and business analytics skills
Desired leadership attributes for this position are:
Customer Advocate: Bring the customer voice to all projects and ensure we are delivering experiences that are both right for the customer and business
Influencer: Operate in a lean environment and be able to persuasively rally teams, often with different needs and demands, around strategic priorities
Collaborative Partner: Partner across businesses and silos, engaging in constructive dialogue and respecting unique perspectives in order to harness insights and develop solutions that are best for the customer and align to Citi's mission
Talent: Build strong team by creating a culture of meritocracy and transparency, and celebrating excellence, initiative and courage
Data-driven Mindset: Anchor decisions in analytics and drive accountability of the customer experience through data and metrics
Commercial Mindset: Deliver results through high standards performance objectives on global programs, with clear path forward for ethical and sustainable results. Ensure systematically responsible outcomes while driving performance and balancing short and long term risk
Curious and Courageous: Demonstrate an appetite to learn new things. Takes initiative and is not afraid to go against popular opinion
Determination: Achievement oriented and optimistic about what can be. Can persevere in the face of setbacks. Seeks high levels of activity and thrives in a fast-paced environment. Demonstrates a fierce commitment to challenging goals and a strong bias for action
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