Newton Job Description Sample
Part Time Teller, Newtonville, MA
Part Time Teller, Newtonville, MA-1805047
As a member of Santander's retail banking division you'll help serve Santander's retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santander's retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank.
Establishes and maintains the bank way as the singular priority in all activities
Performs within the balancing guidelines, compliance and security procedures
Promotes, refers and sells bank products and services
Provides consistent world class customer service to internal and external customers which exceeds their expectations
Resolves customer issues with guidance
This is a Part Time position and the hours per week will generally be between 20 and 29 hours per week. The Recruiter for this position will be able to discuss the specifics of the schedule requirements and hours for the position. This is a non-exempt position eligible for overtime compensation calculated at 1.5 times your regular rate of pay for any hours worked over 40 hours per week, subject to all Santander policies and approvals regarding overtime
3 Months cash handling experience or degree in accounting or finance
Retail or customer service experience preferred
Basic computer knowledge and Windows skills required
Strong interpersonal and organizational skills
At least 1 of year experience
Able to apply knowledge of products, procedures and policies
Must understand, support and comply with all regulatory policies and procedures, CRA initiatives / goals and Santander Bank policies
Should demonstrate basic knowledge of Retail products when questioned by customers
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Organization:Consumer & Business Banking (1001)
Job Posting:Nov 13, 2018, 5:46:49 PM
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
Relationship Banker, Newtonville, MA
Relationship Banker, Newtonville, MA-1804770
As a Relationship Banker Trainee with Santander's Consumer and Business Banking division you will be given the unique opportunity to jump-start a career in financial services with a global industry leader. To assist you on your path you will be provided the opportunity to obtain the Series 6, 63, Life & Health Licenses. Your first 9 weeks with Santander Bank will be solely dedicated to studying for and obtaining these licenses. To help you achieve success, we have partnered with an industry leader to provide a world class digital training platform and resources.
Once fully licensed, you will transition from Relationship Banker Trainee to a Relationship Banker and work in strong partnership with our Financial Consultants, deepening relationships with our customers and gain meaningful experience around the many products and services Santander Bank has to offer.
Acquire new customers and deepen relationships with existing customers utilizing the Explore process
Complete daily tasks as outlined on the study calendars with direct manager
Engage and attend weekly partnership meetings and joint calls with Branch partners
Identify opportunities to introduce customers to business partners when appropriate
Provide outstanding customer service and ensure sales and referral expectations are consistently met
Report daily to an assigned location, and conduct in person appointments with centers of-influence, and in-Branch activities
Strictly adhere to prescribed training schedule
A minimum of 1 year experience selling financial or retail products and/or services in an incentive based environment
A minimum of 1 year of customer service experience
Ability to service and transition to appropriate business partners for execution
Displays a responsible, trustworthy, and professional image at all times
Excellent consultative skills, client prospecting and development, customer retention and needs analysis skills
Excellent verbal communication and influence skills
Experience conducting consultative conversations in person and on the phone with proven close rates through a needs-based sales approach
Identify specific knowledge, skills, and abilities necessary for satisfactory execution of the position's primary duties & responsibilities
Obtain Series 6, 63, and Life and Health, within the first 9 weeks of hire
Strong financial and business acumen
Strong organizational and time management skills
In compliance with the requirements outlined within the Compensation Requirements under the Truth-in-Lending Act (LO Comp Rule) effective January 1st 2014; Santander Bank will now perform a credit check as part of, and in addition to, the existing background check for all positions where one must perform job functions of a loan originator as defined by the LO Comp Rule. In order to be eligible for this position you must have a valid US Social Security at the time of application
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Job:Retail Products Branch
Organization:Consumer & Business Banking (1001)
Job Posting:Nov 13, 2018, 7:50:27 PM
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
Models and delivers a distinctive and delightful customer experience.
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Responsible for holding store keys to open and close without management as necessary.
Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
Assist with ensuring the Outdate program is followed with team members.
Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Assist at Pharmacy out window as requested.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Responsible for bag checks of team members before leaving the store.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Attends training and completes PPLs requested by Manager.
Obtains and maintains valid PTCB certification or pharmacy license as required by state.
Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
Reports disciplinary issues and customer complaints to management.
One year of prior retail work experience as a retail key carrier or shift leader.
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Willingness to work flexible schedule, including evening and weekend hours.
- Prefer the knowledge of store inventory control.
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Senior Business Development Manager
Apply directly to firstname.lastname@example.org
The Senior Business Development Manager position is a key sales role within our sales team for North America, responsible for executing regional sales and business development strategies.
Syrinx Consulting is a developer-founded, developer-run consulting company focused on the most efficient delivery of software engineering talent. Unlike outsourcing firms run by recruiters, Syrinx’s experienced developers are engaged in every step of the process, from the initial sales inquiry to the recommendation of technologies, rapid development, and delivering on time, on budget, solutions for our clients.
We take the time to understand a client’s business and technical needs upfront, and take pride in shipping well-crafted custom software solutions. As our technology agnostic business continues to experience a phase of rapid growth, we need to hire innovative and reliable talent and continue to build upon the practices and footprints we’ve established.
The candidate will play a hunter role, responsible for acquiring new clients. The candidate will target sales of our entire portfolio of IT Outsourcing services including Consulting, BPO, ADM, IS and Engineering Services for targeted firms.
The position’s primary responsibility is to achieve new sales results for our services in the sales regions identified above. The candidate will develop revenue-producing relationships with decision-making CxO level executives at targeted firms, as well as drive the sales cycle of all assigned sales opportunities from initial prospect communication through contract execution.
• Achieve monthly, quarterly and annual sales targets established by the Sales Head and execute business development, offering positioning and sales strategies as a member of the sales team for North America.
• Achieve lead generation, prospecting and other sales management goals designed to build an optimal sales pipeline.
• Personally develop strong, long-term relationships and referrals with senior management at targeted firms
• Manage the end-to-end sales process for all opportunities including initial client communication, on-site presentations, RFI response, multi-day client workshops, RFP submission, negotiation and deal signing. The candidate is the focal point for all communication and sales activities with prospects and customers.
• Work in close collaboration with our presales team & delivery teams to ensure that proposed offerings and services fully meet customers’ business and technology needs.
• Provide support to customers during initial phases of an engagement. Follow up and ensure total client satisfaction through the life cycle of the relationship.
• Support the team’s market research and competitive positioning analysis in partnership with regional presales, marketing and product development staff.
• Adhere to all Sales, Human Resource, and corporate ethical policies, standards and guidelines.
• Demonstrate strong personal communication and presentation skills to establish interest, credibility and trust.
Desired Skills and Experience
• Strong hunter profile with a proven track record of success in selling technology outsourcing services.
• Demonstration of a consistent over-achievement of client acquisition and sales revenue targets.
• At least 3 years of experience in selling IT services within the region, preferably working in a leading IT services & products firm.
• Strong local contact base and access to alumni, local associations, industry associations within the region.
• Experience with vendor selection processes including RFI and RFP issuance and response management;
• Understanding of customer decision making criteria as it pertains to consulting, enterprise solutions
• Ability to maintain strong sales management focus during sales cycles that are typically three to five months in duration.
• Demonstrated ability to manage often complex negotiations with senior-level business and technology executives.
• Thorough command of English, both written and spoken.
Senior Credentialing Specialist
Under the direction of the Senior Director of Credentialing Verification Office with daily activities supervised by the Credentialing Manager, this position performs all duties for initial and recredentialing file processing per NCQA, The Joint Commission, state and federal regulations and Medical Staff By-Laws.
Responsibilities include, but are not limited to:
Coordinates the credentialing and recredentialing process for assigned practitioners.
Collects and maintains all pertinent information from the provider. Communicates consistently with practitioners and provider office staff in a timely and effective manner to follow up to obtain required documents on a timely basis in alignment with processing guidelines.
Verifies all credentialing elements, including but not limited to, education, training, board certification, work history, licensure and certifications, malpractice coverage through a variety of primary sources as appropriate per NCQA and The Joint Commission standards. Researches incidents, malpractice claims, and appropriate follow-up information from practitioner or other sources as indicated.
Analyzes practitioner files for completeness, accuracy, consistency, gaps in work history, relevant references, etc. Identifies issues and initiates further data collection as needed. Communicates handoff to appropriate Medical Staff Office.
Ensures data is accurately entered and assures completion of the credentialing and recredentialing according to established standards and timelines as evidenced by random audit.
Initiates and participates in cross-training and cross-coverage of credentialing verification office. Serves as a department resource to employees. Mentors and assists Credentialing Coordinators in all aspects of credentialing functions.
Maintains thorough understanding of NCQA, The Joint Commission, and Commonwealth of Massachusetts credentialing standards.
Manages expirables as assigned.
Organizes and maintains electronic credentialing files.
Meets assigned file processing quality and quantity standards.
Generates routine reports to manage inventory and assure timeliness of verifications.
Other duties as assigned.
REQUIRED KNOWLEDGE & SKILLS:
Strong organizational, problem solving, and prioritization skills as demonstrated by the successful and timely completion of assignments.
Excellent verbal and written communication skills, ability to interact with all levels of personnel
Keen attention to detail
Experience working in a team-oriented, collaborative and matrix environment
Working knowledge of Microsoft Office, Skype and other software used in daily work
- Bachelor's degree or equivalent education and experience
Three or more years of credentialing experience in a medical staff services department or managed care plan desired.
Experience with Initial and Recredentialing file processing according to NCQA and TJC standards.
National Certified Provider Credentialing Specialist Certification preferred.
Previous supervisory experience a plus.
Detail oriented with exceptional accuracy
Excellent organization, follow up and prioritization skills.
We are digital marketing agency seeking a web developer who exhibits strong attention to detail and thrives in a dynamic environment. We’re looking for someone who is passionate about what they do and enjoys working with a small team to create meaningful digital experiences.
You’re A Fit If…
- You embrace change and are eager to learn and grow.
- You are organized and a good manager of time.
- You think and act creatively to solve problems.
- You are a good communicator and collaborator.
- You are willing to go the extra mile.
What You’ll Be Doing…
Activities primarily focus on building, customizing and supporting digital initiatives (responsive, desktop, tablet and mobile) as well as providing CMS customization and support. As a web developer with a PHP focus, responsibilities encompass supporting the full deployment life cycle, including:
- Setup & Configuration (e.g. EE, DNS, SSL, PHP, Plesk, hosting, server environment, permissions)
- Customization & Integration (e.g. CMS add-ons/extensions/modules, APIs, payment gateways, XML)
- Optimization & Compliance (e.g. quality control, versioning, staging, performance, security, PCI)
- Database Administration (e.g. data imports/exports/synchronization, data manipulation, backups).
You Must Have…
- Experience with popular CSS pre-processors (e.g. Sass, LESS) and frameworks (e.g. Bootstrap, Foundation).
- Been involved in development and/or deployment responsive websites.
- The ability to work with and advise use of device detection, cookies, sessions and CRON jobs.
- A track record of writing code that is clean, understandable and cross browser compatible.
- An appreciation for the interplay of design and development (including responsive design principles).
It Would Be Nice If You Have...
- Background in Object-Oriented Programming.
- Prior exposure to API methods, protocols, integration and support.
- Experience with any of the following systems: ExpressionEngine, HubSpot, Magento, Shopify, SquareSpace, WordPress.
- Experience with any of the following technologies: AJAX, CodeIgniter, Nginx, node.js, SOAP
- Familiarity with integrating and customizing: Google APIs, social media channels, Salesforce.
- Professional certifications and/or educational degrees.
- Familiarity with Adobe Creative Suite.
- Small team in an entrepreneurial environment (be heard and have an impact).
- Scheduling flexibility and remote working opportunities.
- Company sponsored learning opportunities (e.g. resources, conferences, etc.).
- Casual attire, team lunches, group outings, free coffee (always!) and beer (occasionally!).
- Employee benefits (health/dental/life/disability insurance, 529 college fund & 401K options).
St. Elizabeth's Medical Center
Payroll Clerk per diem
I. Position Function:
The Staffing/Payroll Clerk is charged with the responsibility of planning, scheduling and tracking staffing and payroll functions for the Nursing Division, using established patterns and guidelines, in collaboration with Nursing Management personnel.
II. Job Relationships:
Collaborates with Patient Care Managers, Administrative Nursing Coordinators, Registered Nurses, Administrative Float staff, and Per Diem staff.
Collaborates with the following staff by job category:
Hospital Resource Personnel
Responsible for the accurate tracking and reporting of time and attendance of the Nursing Division; maintains and processes records and documents that lead to the production of employee paychecks.
High School Graduate
Two years experience in position of similar responsibility.
Excellent interpersonal and communication skills.
Refined organizational skills.
Ability to communicate verbally and in writing in the English language.
Brighton Bakery Cake Decorator - FT & PT
Provides support as a member of the Bakery team to include receiving and preparing product, maintaining the Bakery area and displays, and selling product in support of WFM standards. Performs all functions related to breaking down deliveries and stocking shelves.
All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. Team Leaders are required to spend significant time on the floor, engaging with customers, and pitching in to help whenever and wherever needed. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.Job Responsibilities
Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.
Stocks and cleans shelves, bins, and display areas.
Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor.
Maintains back stock in good order.
Assists with sampling program, keeping sample areas full, clean and appealing.
Assists with periodic inventory checks.
Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
Immediately reports safety hazards and violations.
Performs other duties as assigned by store, regional, or national leadership.
Ability to sell proactively.
Ability to learn basic knowledge of all products carried in department.
Ability to visually examine products for quality and freshness.
Proactively reads labels and familiarizes oneself on various products.
Assists with periodic inventory checks.
Strong to excellent communication skills and willingness to work as part of a team.
Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
Ability to follow directions and procedures; effective time management and organization skills.
Passion for natural foods and the mission of Whole Foods Market.
Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
Understanding of and compliance with WFM quality goals.
- No prior retail experience required.
Physical Requirements / Working Conditions
Must be able to lift 50 pounds.
In an 8-hour work day: standing/walking 6-8 hours.
Hand use: single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting and reaching.
Exposure to FDA approved cleaning chemicals.
Exposure to temperatures: <32 degrees="" fahrenheit="" (freezing),="" 32-40="" degrees="" fahrenheit="" (refrigerators),="">90 degrees Fahrenheit.
Ability to work in wet and dry conditions.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
May require use of ladders.
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.32>
Pharmacy Tech Certified (Hospital)
St. Elizabeth's Medical Center is a member of Caritas Christi, a Catholic Health Care System. As a member of Caritas Christi, St. Elizabeth's Medical Center pledges to: witness to Christ's healing ministry; foster excellence in care; commit to those in need; affirm the value and dignity of life; exercise justice and responsibility for the common good; and advocate for the poor and disenfranchised.
Our mission finds expression and is animated by the core values of:
SERVICE to a diverse community
EDUCATION and leading edge research
MINISTRY rooted in ethical and religious principles
COMPASSION and caring for the whole person
Works under the direct supervision of a Registered Pharmacist. Utilizes established policies and procedures to maintain and distribute floor stock and unit dose medications and pharmaceuticals to patient care units, special services and other areas throughout the medical center complex. Position also participates in the filling and stocking of automated dispensing devices. Under direct supervision, manufactures the products dispensed by the Sterile Products division of the Pharmacy, such as large and small volume parenterals, chemotherapeutic preparations, total parenteral nutrition solutions, etc.
Supervised and/or reportable to the following by job category:
Sterile Products Coordinator
Pharmacy Operations Manager
Director of Pharmacy
Must be able to collaborate and effectively communicate with physicians, nurses and other health care professionals.
Under the supervision of a Registered Pharmacist, manufactures and distributes medications following departmental policies and procedures, including controlled substances.
"Provides superior customer service to internal and external clients, customers, And patients as referenced in the Service Excellence Standards."
Under direct pharmacist supervision, assists in the filling of unit dose medications for delivery to Patient Care units by selecting proper medication from Pharmacy stock, and delivering to Nursing units on a pre-determined time schedule.
Stocks patients medication cassettes for delivery to Patient Care units by selecting proper medication from Pharmacy stock, labeling each drawer with patient name and room number, and delivering cart to Nursing units on a pre-determined time schedule.
Restocks automated dispensing devices on a daily basis.
Assists in the transport, delivery and restocking of controlled substances, within the limits of established hospital pharmacy policies and procedures.
Inventories, orders and restocks medications in pick stations on a daily basis.
Responsible for the answering of telephone calls to the pharmacy. Handles calls as needed, or finds person qualified to respond.
Generates floor stock replacement reports and replenishes stock medications on a pre-determined time schedule.
Performs monthly inspections of medication rooms on Patient Care units for appropriate medication storage and expiration dating.
Performs monthly inspections of pharmacy inventory for appropriate medication expiration dating.
Assembles and prepares medication trays for hospital code carts.
Assembles drugs and supplies required in customized medication kits.
Calculate and prepare extemporaneous dosage forms not available from commercial sources.
Assembles and prepares ingredients to manufacture intravenous admixtures, small and large volume parenterals, irrigation solutions, skin tests, and other sterile dosage forms.
Assembles and prepares ingredients to manufacture Total Parenteral Nutrition, including the aseptic transfer of amino acids to dextrose solutions and the aseptic addition of electrolytes, trace elements, vitamins, and medications using computer aided compounders.
Assembles and prepares cancer chemotherapy agents including the aseptic transfer of chemotherapy agents to large volume parenterals using aseptic technique to assure sterility and negative pressure technique to assure no drug contact to technicians' hands.
Records all products made in the Sterile Products Room indicating drug, dose, vehicle, lot numbers, and date of preparation and volume of medication added.
Assists, occasionally, cleaning pharmacy delivery carts, medication bins, shelves, patient medication cassettes and drawers, and other pharmacy equipment.
Performs related duties as needed.
Report immediately to supervisor of any deviation of normal operations.
Reports immediately to supervisor of any unusual occurrences related to patients, other staff or self.
Reports to the Staff Pharmacist, who serves as the immediate supervisor, situations requiring his/her attention.
Reports all incidents and breaches in the quality of care to a Staff Pharmacist or Pharmacy Manager.
Shall be accountable for maintaining the confidentiality and security of all hospital-related data and information.
Shall be accountable for abiding by all relevant hospital policies and procedures.
Shall be accountable for observing all policies and procedures of the department, including the Infection Control policies and procedures.
Must be a high school graduate or the equivalent, or currently enrolled in a program which awards such degree, or a registered Pharmacy Intern.
Must have successfully completed a board approved training program, or successfully completed a minimum of 500 hours of employment as a pharmacy technician trainee or a registered Pharmacy Intern.
Interpersonal skills sufficient to communicate with other health care personnel. Familiarity with medical/ drug terminology, abbreviations, routes of administration, pharmacy security and product selection.
Must achieve a passing score on a Board-approved pharmacy technician assessment examination.
Must be licensed with the Board of Pharmacy as a registered pharmacy technician.
Must be a registered Pharmacy Intern.
Must have successfully completed a board approved training program, or successfully completed a minimum of 500 hours of employment as a pharmacy technician trainee.
Must be a registered Pharmacy Intern.
Must be at least 18 years of age.
Instrument Resource Specialist (Irs)
Reporting to Sterile Processing within hospital and departmental guidelines, the Instrument Resource Specialist (IRS) will be responsible for the final coordination of Instrumentation/soft goods. The IRS will act as direct link between the clinical Operating Room staff, OR Materials Management and OR Sterile Processing to ensure that all instrumentation is available and delivered, within specific timelines, to the point of use.
The IRS will be responsible for heading up to the OR and double checking all first cases before surgery begins. Signing off that they are complete and accurate.
Acts as the central point of contact between the clinical Operating Room staff and Sterile Processing to ensure that all instrumentation is available and delivered, within specific timelines, to the point of use
Works closely with the OR Clinical Nursing staff and monitors OR schedule on an ongoing basis to ensure availably of instrumentation
Advises OR Clinical Nursing, OR Materials Management and OR Sterile Processing of any potential problems or unusual incidents in relation to meeting supply needs or service demands
Carry a phone and answer any calls regarding instrumentation needs.
Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
Commits to recognize and respect cultural diversity for all customers (internal and external).
Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed.
Performs other duties as assigned
Exceptional customer service and problem solving skills are essential
Requires a strong working knowledge of medical/surgical terminology
Must be able to show initiative and the ability to prioritize workloads under stressful situations
Requires excellent interpersonal, influential and organizational skills
Must be accountable and capable of independent action
High School diploma required. College diploma preferred. Experience with OR technical skill training may substitute. Some knowledge of surgical instrumentation, supplies and equipment and its relationship to surgical procedures is preferred.
5 years of experience
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