The Indianapolis Marriott East hotel is seeking candidates for a hotel Night Auditor position.  The ideal candidate will be enthusiastic, professional, and enjoy assisting guests from our front desk.

Night Auditor job tasks include, but are not limited to, following checklists and completing job tasks in a timely manner, monitor hotel guest accounts to ensure payment is received, post and distribute data from multiple reports while checking for accuracy, complete a thorough audit of daily hotel revenue, special projects as directed by the General Manager, check guests in and out, washing, drying and folding laundry.  Critical to the success of the ideal candidate for night auditor is attention to detail, ability to multi-task, ability to stand for eight hours, the ability to work with others but also work alone, providing excellent customer service and have a genuine sense of care for our customers.

This position is 11:00 p.m. to 7:00 a.m.  

If you love working with people and possess excellent customer service skills, please click to submit your application.  You can also attach a resume.  No phone calls.

The company utilizes criminal background checks and is drug-free workplace.

The company is an employer that offers equal opportunities. We evaluate qualified candidates regardless of race, color, religion, sex, origin, disability, veteran status, or other legally protected characteristic. The EEO is the Law poster and its supplement are available using the following links: http://www1.eeoc.gov/Employers/poster.cfm

The purpose of a NIGHT AUDITOR is to compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly, service-oriented manner.

• Comply at all times with standards and regulations to encourage safe and efficient hotel operations.

• Maintain a friendly and warm demeanor at all times.

• Initiate and complete the End of Day process.

• Run all reports as required for Food and Beverage audit.

• Complete the Night Audit checklist for computer procedures daily.

• Balance the day's work.

• Maintain cashiering responsibilities as per Front Office procedures.

• Maintain Front Office computer system operation.

• Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.

• Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.

• Follow safety and emergency procedures.

• Maintain proper record keeping (i.e., log books, etc.).

• Be familiar with all policies and house rules.

• Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.

• Maintain radio contact with other employees during entire shift.

• Have a working knowledge of security procedures.

• Ensure employees are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

• Prepare and distribute the Daily Flash Report.

• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.

• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.

• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work:

• Demonstrates accuracy and thoroughness.

• Monitors own work to ensure quality.

• Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards

• Meets or exceeds productivity standards.

• Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

• Responds to requests for service and assistance.

• Demonstrates the desire and ability to provide high quality service to both internal and external customers.

• Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

• Asks for and offers help when needed.

• Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

• Takes responsibility for own actions.

• Performs work with little or no supervision; works independently.

• Can be relied upon regarding task completion and follow up.

EDUCATION AND EXPERIENCE REQUIREMENTS:

A high school diploma or general education degree (GED); and/or experience in a hotel or related field preferred.

Completions of Bartender's school or course preferred.

QUALIFICATIONS

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

• Ability to interpret and perform basic math functions.

• Ability to interpret and perform basic computer and POS system functions.

WORK ENVIRONMENT

The work environment normally entails the following:

• Indoor work environment

• Minimal to moderate noise levels consistent with hotel environment

PHYSICAL DEMANDS

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

The physical activity normally entails the following attributes.

Position is expected to:

• Stand less than 2/3 of the time

• Walk less than 2/3 of the time

• Sit more than 1/3 of the time

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

Here's your opportunity to "Work on the Bright Side®"! La Quinta Inns & Suites®, a leader in the hospitality industry, is currently looking for a Night Auditor to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities include nightly balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, reservations, and attending to guest questions and needs. This position also sets up the breakfast area each morning according to La Quinta standards.

Other key duties include:

• Process guest registrations, including collecting payment

• Respond to guest needs, special requests and complaints and alert the appropriate manager as needed

• Promote, answer questions about, and enroll guests in La Quinta's frequent guest program

• Perform nightly balancing of in-room video and long-distance telephone services

• Perform nightly backup of server

• Prepare express checkout folios

• Maintain room status inventory

• Perform key inventory

• Communicate all pertinent shift information to General Manager and other desk staff

• Maintain and clean the lobby and bathroom as needed

Keywords: customer service, guest service, part-time hotel job, part time hotel job, concierge, front desk clerk, full-time hotel job, full time hotel job

• Must have a high school diploma or equivalent

• Must be flexible in hours and days worked

• Must be able to stand for long periods of time

• Must be able to lift 25 – 50 lbs. and carry up to 10 lbs.

• Must have sound judgment and discretional skills and be able to work with little or no supervision

• Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel

• Must be able to operate basic office machines, i.e., copier, fax, printer, etc.

• Must display very good organization and time management skills.

• Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities

LQ Management L.L.C. providesequal employment opportunities to applicants and employees without regard torace, creed, color, religion, sex, age, sexual orientation, gender (includinggender identity and gender expression), pregnancy (including childbirth orrelated medical conditions, and breastfeeding), marital status, registereddomestic partner status, ancestry, national origin, citizenship status,uniformed services status, veteran status, genetic information, disability, orany other status protected by law.

Here's your opportunity to "Work on the Bright Side®"! La Quinta Inns & Suites®, a leader in the hospitality industry, is currently looking for a Night Auditor to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities include nightly balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, reservations, and attending to guest questions and needs. This position also sets up the breakfast area each morning according to La Quinta standards.

Other key duties include:

• Process guest registrations, including collecting payment

• Respond to guest needs, special requests and complaints and alert the appropriate manager as needed

• Promote, answer questions about, and enroll guests in La Quinta's frequent guest program

• Perform nightly balancing of in-room video and long-distance telephone services

• Perform nightly backup of server

• Prepare express checkout folios

• Maintain room status inventory

• Perform key inventory

• Communicate all pertinent shift information to General Manager and other desk staff

• Maintain and clean the lobby and bathroom as needed

Keywords: customer service, guest service, part-time hotel job, part time hotel job, concierge, front desk clerk, full-time hotel job, full time hotel job

• Must have a high school diploma or equivalent

• Must be flexible in hours and days worked

• Must be able to stand for long periods of time

• Must be able to lift 25 – 50 lbs. and carry up to 10 lbs.

• Must have sound judgment and discretional skills and be able to work with little or no supervision

• Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel

• Must be able to operate basic office machines, i.e., copier, fax, printer, etc.

• Must display very good organization and time management skills.

• Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities

LQ Management L.L.C. providesequal employment opportunities to applicants and employees without regard torace, creed, color, religion, sex, age, sexual orientation, gender (includinggender identity and gender expression), pregnancy (including childbirth orrelated medical conditions, and breastfeeding), marital status, registereddomestic partner status, ancestry, national origin, citizenship status,uniformed services status, veteran status, genetic information, disability, orany other status protected by law.

Here's your opportunity to "Work on the Bright Side®"! La Quinta Inns & Suites®, a leader in the hospitality industry, is currently looking for a Night Auditor to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities include nightly balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, reservations, and attending to guest questions and needs. This position also sets up the breakfast area each morning according to La Quinta standards.

Other key duties include:

• Process guest registrations, including collecting payment

• Respond to guest needs, special requests and complaints and alert the appropriate manager as needed

• Promote, answer questions about, and enroll guests in La Quinta's frequent guest program

• Perform nightly balancing of in-room video and long-distance telephone services

• Perform nightly backup of server

• Prepare express checkout folios

• Maintain room status inventory

• Perform key inventory

• Communicate all pertinent shift information to General Manager and other desk staff

• Maintain and clean the lobby and bathroom as needed

Keywords: customer service, guest service, part-time hotel job, part time hotel job, concierge, front desk clerk, full-time hotel job, full time hotel job

• Must have a high school diploma or equivalent

• Must be flexible in hours and days worked

• Must be able to stand for long periods of time

• Must be able to lift 25 – 50 lbs. and carry up to 10 lbs.

• Must have sound judgment and discretional skills and be able to work with little or no supervision

• Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel

• Must be able to operate basic office machines, i.e., copier, fax, printer, etc.

• Must display very good organization and time management skills.

• Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities

LQ Management L.L.C. providesequal employment opportunities to applicants and employees without regard torace, creed, color, religion, sex, age, sexual orientation, gender (includinggender identity and gender expression), pregnancy (including childbirth orrelated medical conditions, and breastfeeding), marital status, registereddomestic partner status, ancestry, national origin, citizenship status,uniformed services status, veteran status, genetic information, disability, orany other status protected by law.

Here's your opportunity to "Work on the Bright Side®"! La Quinta Inns & Suites®, a leader in the hospitality industry, is currently looking for a Night Auditor to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities include nightly balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, reservations, and attending to guest questions and needs. This position also sets up the breakfast area each morning according to La Quinta standards.

Other key duties include:

• Process guest registrations, including collecting payment

• Respond to guest needs, special requests and complaints and alert the appropriate manager as needed

• Promote, answer questions about, and enroll guests in La Quinta's frequent guest program

• Perform nightly balancing of in-room video and long-distance telephone services

• Perform nightly backup of server

• Prepare express checkout folios

• Maintain room status inventory

• Perform key inventory

• Communicate all pertinent shift information to General Manager and other desk staff

• Maintain and clean the lobby and bathroom as needed

Keywords: customer service, guest service, part-time hotel job, part time hotel job, concierge, front desk clerk, full-time hotel job, full time hotel job

• Must have a high school diploma or equivalent

• Must be flexible in hours and days worked

• Must be able to stand for long periods of time

• Must be able to lift 25 – 50 lbs. and carry up to 10 lbs.

• Must have sound judgment and discretional skills and be able to work with little or no supervision

• Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel

• Must be able to operate basic office machines, i.e., copier, fax, printer, etc.

• Must display very good organization and time management skills.

• Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities

LQ Management L.L.C. providesequal employment opportunities to applicants and employees without regard torace, creed, color, religion, sex, age, sexual orientation, gender (includinggender identity and gender expression), pregnancy (including childbirth orrelated medical conditions, and breastfeeding), marital status, registereddomestic partner status, ancestry, national origin, citizenship status,uniformed services status, veteran status, genetic information, disability, orany other status protected by law.

Here's your opportunity to "Work on the Bright Side®"! La Quinta Inns & Suites®, a leader in the hospitality industry, is currently looking for a Night Auditor to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities include nightly balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, reservations, and attending to guest questions and needs. This position also sets up the breakfast area each morning according to La Quinta standards.

Other key duties include:

• Process guest registrations, including collecting payment

• Respond to guest needs, special requests and complaints and alert the appropriate manager as needed

• Promote, answer questions about, and enroll guests in La Quinta's frequent guest program

• Perform nightly balancing of in-room video and long-distance telephone services

• Perform nightly backup of server

• Prepare express checkout folios

• Maintain room status inventory

• Perform key inventory

• Communicate all pertinent shift information to General Manager and other desk staff

• Maintain and clean the lobby and bathroom as needed

Keywords: customer service, guest service, part-time hotel job, part time hotel job, concierge, front desk clerk, full-time hotel job, full time hotel job

• Must have a high school diploma or equivalent

• Must be flexible in hours and days worked

• Must be able to stand for long periods of time

• Must be able to lift 25 – 50 lbs. and carry up to 10 lbs.

• Must have sound judgment and discretional skills and be able to work with little or no supervision

• Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel

• Must be able to operate basic office machines, i.e., copier, fax, printer, etc.

• Must display very good organization and time management skills.

• Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities

LQ Management L.L.C. providesequal employment opportunities to applicants and employees without regard torace, creed, color, religion, sex, age, sexual orientation, gender (includinggender identity and gender expression), pregnancy (including childbirth orrelated medical conditions, and breastfeeding), marital status, registereddomestic partner status, ancestry, national origin, citizenship status,uniformed services status, veteran status, genetic information, disability, orany other status protected by law.

DescriptionJOB SUMMARY

The Night Auditor is responsible for computing, recording, and verifying numerical data for use in maintaining accounting records.

JOB DUTIES & RESPONSIBILITIES

• Keeps accurate accounts of cash, checks, and credit transactions.

• Handles confidential information, including guest records, with a high degree of integrity.

• Makes daily deposits (as applicable).

• Verifies room charges and rates; verifies register has appropriate starting cash.

• Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report.

• Submits reports to corporate office as appropriate.

• Performs duties of a Guest Service Agent.

• Performs and documents security walks on a regular basis.

• Implements proper procedures in emergency situations.

• Assists in setting up breakfast area as directed; replenishes breakfast items as needed.

• May be required to make management decisions in manager's absence.

• Completes laundry as directed.

• Other duties as assigned.

RequirementsEDUCATION, EXPERIENCE, LICENSURE & CERTIFICATION

• Minimum of one to three months related experience and or training; or equivalent combination of training and experience.

KNOWLEDGE, SKILLS, & ABILITIES

• Requires the ability to read, write, and speak the English language.

• Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.

• Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.

• Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.

• Ability to multi-task; strong organizational skills.

• Strong attention to detail.

• Knowledge of, and ability to, appropriately interpret and follow policies and procedures.

• Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

• Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.

• Skill in the use of personal computers and related software applications.

• Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

DescriptionJOB SUMMARY

The Night Auditor is responsible for computing, recording, and verifying numerical data for use in maintaining accounting records.

JOB DUTIES & RESPONSIBILITIES

• Keeps accurate accounts of cash, checks, and credit transactions.

• Handles confidential information, including guest records, with a high degree of integrity.

• Makes daily deposits (as applicable).

• Verifies room charges and rates; verifies register has appropriate starting cash.

• Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report.

• Submits reports to corporate office as appropriate.

• Performs duties of a Guest Service Agent.

• Performs and documents security walks on a regular basis.

• Implements proper procedures in emergency situations.

• Assists in setting up breakfast area as directed; replenishes breakfast items as needed.

• May be required to make management decisions in manager's absence.

• Completes laundry as directed.

• Other duties as assigned.

RequirementsEDUCATION, EXPERIENCE, LICENSURE & CERTIFICATION

• Minimum of one to three months related experience and or training; or equivalent combination of training and experience.

KNOWLEDGE, SKILLS, & ABILITIES

• Requires the ability to read, write, and speak the English language.

• Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.

• Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.

• Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.

• Ability to multi-task; strong organizational skills.

• Strong attention to detail.

• Knowledge of, and ability to, appropriately interpret and follow policies and procedures.

• Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

• Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.

• Skill in the use of personal computers and related software applications.

• Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.