Ocean View Job Description Sample
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Hero Shift Lead (Military And Veterans)
HERO Program Summary
The Walgreens HERO Program keeps our nation's heroes in mind – with an opportunity for veterans to transition their leadership experience into the civilian world. Through this program, participants start on a path to store management, while pursuing a bachelor's degree through Southern New Hampshire University (or other schools), all to help you achieve your long-term career goals. Through this program, you'll receive the support from senior leadership, as well as on-the-job mentorship, guiding you through our award-winning LEAP Program. LEAP fully prepares you to Lead, Engage, Advance, and Perform as a Walgreens Assistant Store Manager.
- At least 6 months military experience
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Responsible for holding store keys to open and close without management as necessary.
Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
Assist with ensuring the Outdate program is followed with team members.
Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Assist at Pharmacy out window as requested.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Responsible for bag checks of team members before leaving the store.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Attends training and completes PPLs requested by Manager.
Obtains and maintains valid PTCB certification or pharmacy license as required by state.
Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
Reports disciplinary issues and customer complaints to management.
Branch Sales & Service Representative (Mlo)
Delivers a unique customer experience aimed to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships.
Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Sales Associate/ Eyewear Consultant
The Eyewear Consultant analyzes prescriptions to make recommendations that provide the highest quality vision care to our patients. Additionally, the Eyewear Consultant fits, measures and adjusts eyeglasses under the direct supervision of an optician or optometrist to exceed the patients' needs and expectations. Additionally, problem solves any difficulty a patient may experience regarding vision care.
Essential Duties and Responsibilities
Provide patients with exceptional customer service by understanding and assisting the patient's needs.
Guide and assist patients in the eyewear and frame/lens selection process, by using extensive knowledge of product lines and options to educate patient.
Under the direct supervision of an optometrist or an optician, converse with patients to analyze and assess patient's vision problems and needs.
Maximize sales by using the company's best, better, good sales concept, maximizing key areas; BOGOs, product of choice AR, poly, warranties, 2nd and backup eyeglasses etc.
Provide patients with comprehensive explanation of their insurance benefits
Understand the company's cost of goods and retail fee schedules. Be able to utilize knowledge of cost of goods to eliminate situations where cost-conscious patients might consider taking their Rx to a discount retailer ("walking Rx").
Capturing Exam Only.
Educate patient on the adaptation of new Rx's and care of lenses.
Under the direct supervision of an optometrist or an optician, use pupillometer, PD ruler and other technical aids for proper fit and measurements.
Complete lens & frame information, enter full information into POS software and ensure manager signs off.
Promise accurate delivery & turnaround times meeting the patients' needs. Immediately notify patient of any delays of delivery times.
Understand all promotions, coupons and third-party programs available through MyEyeDr.
Conducts "Care Calls" daily to patients who received their eyewear one week prior.
Under the direct supervision of an optometrist or an optician, use lensometer to neutralize, verify and make a final inspection of eyewear.
Notify and re-notify patients when eyeglasses are complete for dispensing.
Under the direct supervision of an optometrist or an optician, fit and adjust completed eyewear for each patient.
Ensure product pricing is accurate
Monitor jobs waiting to be picked up. Inform management of any job held over 30 days
Clean and merchandise displays daily, displaying effective merchandise always.
Place all returns in their proper bins.
Under the direct supervision of an optometrist or an optician, perform preliminary testing for patients, as needed.
Accurately process patient payment transactions.
Help maintain the attractive appearance of the office.
Attend all office meetings.
Participate in all training opportunities offered by MyEyeDr.
Other duties, as assigned.
- 1-3 years of related eyewear experience within a similar office environment
- AA or BA/BS in related field is desirable
Job Skills, Knowledge, Abilities
Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences.
Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends.
Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced, entrepreneurial environment.
Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met
Proficiency in utilization of automated equipment and systems standard to the optometry industry
This position is performed in a traditional retail office environment.
This position requires the ability to communicate and exchange information, utilize equipment
necessary to perform the job, and move about the office.
Pay Type Hourly
DE-Millville, Millville, Delaware, United States of America
Millville, DE, USA
Companion Animal Leader (Department Manager)
If you're both an animal lover and a people person, a position in one of our stores might be a great fit. We're looking for people with a strong commitment to helping pets and their parents experience their very best lives together. When you join us, you'll be part of a great team, working together to achieve sales goals while doing work you truly love
Accountable for driving sales and for the overall effective operations within the area of aquatics, reptile, bird and small companion animals. Position is responsible for the welfare of all live animals and merchandise within the department. Responsible for the achievement of the Companion Animal department's budgeted sales goals, gross margin, animal and merchandise shrink targets, managing inventory levels, supply cost, reported budgeted expense rates and budgeted contribution.
Ensure the health, proper handling and welfare of all animals are met according to P&Ps, including completion of hourly animal check list and wellness cards. Follow Vet Protocol for all sick animals.
Directly supervises the Aquatics Specialist(s), leads and coaches all store partners in providing great guest service and in performing their assigned tasks with the objective of achieving budgeted sales.
Ensure all supply back stock is worked daily and all other department back stock a minimum of 3x per week.
Responsible for proper ordering of live animals to maximize sales, margin and inventory. Analyze inventory management data for the department and make recommendations for improvement.
Ensure OSE standards are maintained in the department.
Provide training and coaching in GUEST and product knowledge to partners daily on the sales floor and on an ongoing basis. Ensure a friendly and courteous atmosphere by all partners in the department.
Achieve minimum presentation standards at all times in aquatics.
In partnership with the SL/GEL ensure proper scheduling is being maintained in the department to ensure in- stock goals and guest service during peak hours.
Partner with the Inventory Leader to ensure in-stock levels. Goals are achieved by reporting max changes or requested overrides are achieving I.M. grade.
Effectively organize and price all clearance merchandise for the department.
Assist the SL/GEL in planning out location changes needed to the grid and ad planner to maximize sales.
Communicate all situations and/or conditions to the SL/GEL that affect the store (e.g. guest complaints, item requests, inadequate inventory levels, etc.).
Ensure the proper handling and documentation for all Adoption Animals.
Ensure the completion of all Planograms, Cut Ins and Reworks.
Perform duties and assume responsibility as Leader on Duty (LOD) as needed.
Perform all special or other projects as assigned.
LOD Key Accountabilities:
Provide quick and courteous service to all guests by utilizing the GUEST Model throughout the store.
Ensure OSE standards are maintained throughout the store
Ensure that the store is opened and / or closed in accordance with established P&Ps
Provide training and coaching in GUEST and product knowledge to store partners.
In partnership with the Store Leader and/or Guest Experience Leader ensure proper store scheduling is being maintained to ensure guest service during peak hours.
Adhere to and promote established safety procedures.
Assist the Guest Experience Leader and/or Store Leader in planning out location changes needed to the grid and ad planner to maximize sales.
Directly supervise all Aquatics partners. Provide guidance and training to partners. Complete performance evaluations for partners.
The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the store briefly. Because this position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers.
Education and Experience
Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. 5 years' experience in a retail setting as a department leader, team lead or sales partner is preferred. Successful completion of all 4 CAS certification is required Experience supervising partners, demonstrating an aptitude for training, motivation and sales techniques, and analytical abilities is preferred.
Greenskeeper I (PT Seasonal)
Bear Trap Golf Club in Ocean View, DE is excited to announce the exceptional career opportunity of full-time Greenskeeper. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
Key Responsibilities of the Greenskeeper:
Performs general landscape maintenance using hand held equipment.
Rakes and maintains sand bunkers.
Operates small machinery to assist with edging, trimming and mowing.
Prepares soil beds for sod, seed and vegetative material.
Involved with tasks related to course detail (weed and debris clean up).
Assists with golf course set-up procedures.
Operates utility vehicles for hauling material and removing debris.
Performs skilled duties related to experience (pruning and plugging).
Operates equipment safely and is aware of associates and their prospective work areas.
Incorporates safe work practices in job performance.
Performs other duties as required.
Minimum Qualifications for the Greenskeeper:
No experience required but will train.
Must have a valid driver's license.
- Regular and reliable attendance.
Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FirstService Residential, North America's foremost property management firm. We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, we think you should get to know us.
Who We Are: FirstService Residential is the largest manager of residential communities in North America, overseeing more than 5,600 properties and over 1.3 million residential units. FirstService generates more than $2.3 billion in annual revenue and has more than 23,000 employees worldwide. More information is available at www.firstserviceresidential.com.
FirstService Residential is seeking a Community Portfolio Manager for a group of communities in the Bethany Beach, DE area
Manage and administer the day-to-day operations of the Community Association business. Maintain communication with Board of Trustees and homeowners.
Assure that the policies, resolutions and other acts of the board are carried out
Be knowledgeable of all Association Governing documents, Rules and Regulations and general legal requirements of a community Association
Provide excellent customer service and maintain open lines of communication with fellow Associates, homeowners and Board of Trustees
Have general knowledge and understanding of building systems and components
Be available to be on-call to handle after-hours emergencies
Prepare weekly and monthly corporate and regional reports, as required
Follow all policies and procedures of the company
Such other duties and responsibilities as may reasonably be directed and required
Provide input and assist and board of Trustees with the preparation of the Association's annual budget
Be responsible for the daily implementation of the annual budget, perform general financial management and recordkeeping
Attend regular meetings of the Finance Committee, if any, to review the Association's fiscal and financial status
Coordinate receipt and review of invoices for services and ensure timely payment of bills
Assist Association counsel on collection matters and monitor maintenance fee accounts Physical:
Prepare specifications needed for all services received by the Association (e.g., landscaping, snow, trash, insurance, pool, etc.)
Manage bid process, review bid spec proposals and comparison spreadsheets and make board recommendations as appropriate
Negotiate Association contracts for routine services, subject to the Board's approval, and Association counsel as needed.
Oversee work performed by association vendors and manage vendor relations
Hire, supervise, train, schedule and evaluate other association staff
Log work requests in management software and generate work orders for maintenance staff and/or contractors
Ensure maintenance of all files, records and correspondence in accordance with company procedures and good business practices
Attend all Board meetings
Prepare board meeting agenda, monthly management report and all other reports and material needed for Board Packet; distribute one week in advance of meeting
Assist Board in transferring control from the developer to the owners, if applicable
Coordinate activities of association professionals including attorneys, auditing firms and engineering firms
Assist Association counsel on collection matters and monitor maintenance fee accounts
Act as liaison for designated committees
Conduct regular property inspections to ensure compliance with association Rules and Regulations. Prepare and maintain log of violations in management software
Serve as liaison for ARC Committee, if appropriate
Establish an annual calendar indicating all association activity, deadlines, election, meetings, projects, etc.
Review and be familiar with all policies of insurance to ensure adequate coverage
Community Relations / Communication:
Provide excellent customer service and maintain open lines of communication with fellow Associates, homeowners and Board of Trustees
Update and maintain community information in management software, including but not limited to the Community Web Site, community Projects, Management Reports and all Association documents and forms
Utilize management software's Resident Alert feature in order to keep homeowners apprised of Association activities and important updates, subject to Board authorization
Provide customer service assistance to homeowners as needed. Assist with homeowners' calls and inquires and respond accordingly or direct to the appropriate party.
Log all homeowner inquires in management software
Attend regular Membership meetings
Conduct monthly new homeowner education meetings, where applicable
Assist with preparation of newsletter, where applicable
Team building to unite staff and create a cohesive working environment.
Manage performance and discuss concerns regularly of all direct reports and team members.
Influence and mentor those who provide oversight to indirect reports, as well as provide influence and mentoring to support personnel.
Develop and lead team through regularly held team meetings
Perform staff evaluations annually, at a minimum.
Stabilize the retention of staff members and develop career paths for those who desire growth
Enforce the use of policies, tools and programs by staff in the day-to-day management and operations and ensure proper adherence throughout business unit.
Support the roll out and implementation of company & business unit initiatives and strategies.
Bachelor's Degree in Business, Communications or related field
8 + years of property management business experience
Demonstrated business and financial acumen
Experience with developing and maintaining client and employee relationships
Strong written and verbal communication skills
Excellent work processing, mathematics and computer skills required
Commitment to obtain CPM, PCAM, ARM or AMS designations or equivalent
Experience in leading, developing, and coaching teams, preferably within a business or customer service setting.
Proven ability to develop relationships based on respect, trust and effective communication.
Provide strategic direction and oversight to the management team.
Ensure relentless focus on delivering exceptional results in line with FirstService standards and advance the culture of operational excellence.
As a leader, you're enriched by motivating associates and developing strategies for proactive management solutions.
You must have strong people and presentation skills and excellent written and verbal communication skills.
You will need to be flexible with your schedule. Your work hours will be based on business needs.
Bachelor's degree (B.A. or B.S.) in Business or related field from a four year college or university, or equivalent combination of education and experience.
5-7 years of business experience, preferably in real estate, asset management, financial management
Community Association Management experience a plus
CMCA designation preferred
Proficient level of computer skills including Microsoft Office Word, Excel, PowerPoint, and use of graphics.
Proven experience handling multiple projects simultaneously, and working in an environment, which requires flexibility, innovation, superb customer service skills, and organization
Experience delivering effective presentations and training material to a variety of audiences
Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.
Demonstrated and proven problem solving and decision making skills
Ability to travel approximately 25%.
Excellent written and verbal communication skills.
BrightView Golf Maintenance
Brighter futures start here. Welcome to BrightView. We're a team of talented professionals, driven by results and relationships, and committed to taking care of each other, clients, and communities.
BrightView was recently formed through the combination of landscape industry pioneers and leaders, Brickman and ValleyCrest. This defining event united more than 140 years of experience, an extraordinary portfolio of high-profile projects and clients, and a vast, national network of expertise and innovation. As one and true to our name, we're reinventing the industry while affording our 22,000+ team members access to the most comprehensive training, resources, benefits, mentorship, and opportunities for career advancement.
A brighter future is in your hands. We're currently seeking a Greenskeeper who will maintain grounds of golf courses by performing some or all of the following daily duties:
What you'll do:
Changing cup locations on all greens daily or as directed by supervisor
Servicing all teeing ground stations on course to include:
Sand/seeding divots from prior day's play
Removing broken tees
Removing trash from receptacles
Maintaining ball-washers water and soap
Policing trash from golf course during daily travel
Daily monitoring of traffic control devices on golf course- ropes, stakes, and directional signs
Daily cleaning and stocking of restrooms.
Occasional picking up leaves, trash, and cut grass and placing onto a truck or trailer
Operating various vehicles used to perform daily bunker raking activities, including power raking and hand raking
Mowing small turf areas using small push power mowers
Picking up leaves, trash, and cut grass and placing onto a truck or trailer
May include applying irrigation to golf course as directed by a supervisor.
Bilingual (English/Spanish) a plus
Ability to report for daily work at different job sites within region to perform required tasks
Physical demands are required for this position and might include, but are not limited to:
Regular light lifting up to 20 pounds
Regular exposure to outside environment including rain, cold, sun, or night
Especially Repetitive movement- twisting, turning, bending, squatting, stooping, standing, walking, sitting
Paid time off
Medical, dental, and vision insurance
BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.
Sauté And Grill Cook
Bayside Resort Golf Club in Selbyville, DE is excited to announce the exceptional career opportunity of Sauté and Grill Cook. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.
Key Responsibilities of the Line Cook:
Learns and maintains standards in food production and quality.
Expedites orders in a timely manner.
Practices excellent operational sanitation.
Executes scheduled banquet functions.
Maintains a professional relationship with fellow associates.
Helps reduce loss/waste.
Communicates equipment repair needs with chef.
Actively participates in training efforts.
Incorporates safe work practices in job performance.
Attends staff meetings.
Checks and dates all deliveries received and report any variances to chef in charge.
Verifies that all coolers are at the proper temperatures and are cleaned on a daily basis.
Processes inventory requisition and receives supplies as necessary for quality production.
Prepares the proper amount of food according to production or forecast sheets and production plans.
Prepares items in accordance with established recipes for a consistent product.
Minimum Qualifications for the Line Cook:
- Associates Culinary Degree and 2 years of Culinary Experience and/or training; or equivalent combination of education and experience.
- Serv Safe Certified preferred.
Full Time Retail Sales Consultant
At Spring Mobile – AT&T, we do more than sell wireless and entertainment solutions. We are committed to make our employees and customers genuinely happy. If you like to make people genuinely happy, love technology and have a competitive spirit you may have what it takes to join our amazing team! Our Retail Sales Consultants work with truly awesome AT&T products including DIRECTV, connected car and wearables to name just a few! You'll use your knowledge and passion for technology to deliver an effortless customer experience while pursuing challenging and rewarding goals! This role comes with an hourly base and commission package as well as awesome benefits.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*
Have a passion for sales and a clear vision of the Spring Mobile – AT&T brand by consistently being a friendly expert to every customer.
Model the behaviors expected of all Spring Mobile – AT&T associates including a drive for results, high levels of maturity and professionalism, high service orientation, and clear commitments to diversity, inclusion, a respectful workplace, and integrity.
Engage in excellent customer service by identifying customer needs, making recommendations, overcoming objections and closing sales.
Provide a clean, organized store environment and backroom. Ensuring products and services are easy to see, understand and purchase.
Meet deadlines, be cooperative and have a flexible schedule.
Show professionalism and enthusiasm by working well with others and delivering great team results.
Demonstrate a strong commitment to customers.
Answer phone calls promptly, friendly and professionally
Recognize potential theft/loss and fraudulent situations, and provide personal customer service to deter theft.
Assist in checking shipments for discrepancies/shortages as requested by store manager.
Be engaged in company sales initiatives and programs.
Attend weekly district call.
Obey all policies and procedures.
May be required to wear a uniform, must meet dress code requirements.
Available 30-40 hours per week.
Report directly to Retail Store Manager.
Be capable of working both opening and closing shifts.
Be capable of working holidays, weekends and flexible retail hours.
Be capable of standing for long periods of time.
Be capable of completing all task items completely, accurately and on time.
Be capable of operating a personal computer, wireless equipment, and copier.
Be capable or working in other locations as dictated by business demands.
Other duties as prescribed by the Retail Store Manager.
Creating Collaborative Relationships- Working effectively and cooperatively with others; establishing and maintaining good working relationships with others outside of his or her own functional area.
Managing Work- Effectively managing his or her own and others' time and resources to ensure that work is completed efficiently.
BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)
Must be at least 18 years old.
High school diploma or GED required.
Previous retail or customer service experience preferred.
Previous wireless experience preferred.
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
Demonstrate clear communication in listening, writing and speaking.
Expert customer service skills required.
Ability to multi-task in a fast paced, rapidly changing environment and under demanding time constraints.
Consistently demonstrates a commitment to Spring Mobile policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities.
Ability to walk; sit for long periods of time; use hands and fingers to handle small objects, or feel objects or controls; reach and stretch with hands and arms; balance; stoop; kneel and crawl under desks or in confined spaces; talk and hear. Specific vision abilities required; close vision, distance vision, color vision, peripheral vision, depth, the ability to look at the computer screen for extended periods of time. In addition, the employee must regularly lift and/or move up to 30 pounds.
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