Office Machine Service Supervisor Job Description Sample
Field Service Supervisor - Machine Services
Field Service Supervisor
Holt CAT is the largest Caterpillar dealership of heavy equipment in the US. We have a Field Service Supervisor position available in our Waco, Texas location. The working hours are Monday through Friday, 7:00 AM - 5:00 PM. Some work on Saturdays may be required based on workload. Needs to be available on-call as needed.
Job Description :
This position is responsible for scheduling and prioritizing all work performed in the assigned area of responsibility; providing quotes for jobs and work order review for customer billing; customer communications; field safety practices and compliance with field operating policies. This position has major responsibilities to ensure both internal and external customer satisfaction.
- Establish and mutually agree upon and communicate job expectations (i.e. accurate price quotes and time estimates) to internal and external customers to ensure customer satisfaction according to our mission and core business values.
- Establish, model, and reinforce safety practices which are consistent with our mission to ensure employee and customer safety.
- Model collaborative problem solving and personal influencing skills to ensure that service activities in incumbent's area of responsibility are aligned with the overall business plan of the service department and company.
- Provide Service Manager with status reports on all open work orders in an accurate and timely manner.
- Review monthly service operations branch statement to assess progress on department business goals.
- Participate in the selection, development, and evaluation of service department personnel to ensure a high level of commitment and competence is available in our human resources.
A qualified candidate must have the following skills or abilities:
Minimum 5 years of heavy equipment repair experience in shop and field required.
Minimum of 2 years of supervisory or leadership experience highly desired.
Must have GED or High School diploma.
Must be proficient with computers. (Excel, Word, Outlook)
Must be a well-organized, thoughtful, and self-motivated person with good people skills.
Must have steady employment history.
Must be capable of accurate order processing.
Exceptional customer service skills. Must be able to interact well with customers and fellow employees.
Must have valid drivers' license.
Excellent attention to detail and accuracy required.
Must be capable of working in a fast-paced environment.
Must be highly organized and excellent attention to detail.
Must have excellent attendance and work performance.
Must self-motivated with a high commitment completing tasks in a timely manner.
How to Apply :
If you are interested in the position, please compl
Service Production Supervisor - Central Production Office
The principle purpose of the Centralized Production Office (CPO) Supervisor is to manage a Team of employees ensuring the successful completion of installation jobs/projects and related work/service orders as well as addressing and resolving real time issues. This includes maintaining consistent execution, service quality levels and delivering key operational metrics.
The CPO Supervisor will also have primary responsibility for motivating, leading and developing direct reports performance including providing targeted coaching and individual development plans.
The CPO Supervisor will be responsible for managing and providing results that support Selling Channels across a broad geographic area regardless of sale origination i.e., Store, Lowes.com, etc. In addition, the CPO Supervisor will manage a team of individual contributors who are responsible to execute day today work flow activities of all installed sales and services in assigned area.
To accomplish this, the CPO Supervisor must have moderate knowledge of business management, customer service practices, remodeling and installation activities, remodeling license and permitting process, work flow and Lowe'sStore and Selling operations.
In addition, the CPO Supervisor will work closely with leadership from Stores, Field Management and Contact Center Management on sales and product related issues to resolve immediate needs as well as identify training opportunities for Customer Experience improvement. This position will also work cross-functionally primarily collaborating with Service Providers, Product Vendors and other CPO Teams.
Required Minimum Qualifications:
- High School Diploma or Equivalent
- 1-2 years of experience managing direct or indirect reports
Bachelor's Degree or Equivalent
1-2 years prior Installation or Remodeling industry experience
With fiscal year 2013 sales of $53.4 billion, Lowe's Companies, Inc. is a FORTUNE®100 company that serves approximately 15 million customers a week at more than 1,825 home improvement stores in the United States, Canada and Mexico. Founded in 1946 and based in Mooresville, N.C., Lowe's is the second-largest home improvement retailer in the world. For more information, visit Lowes.com. Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law
Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Office Products Machine Operator
As part of its mission, Alphapointe provides preferential hiring to people with vision impairments (legally blind).
Runs various machines within the Office Products area, including but not limited to: stick pen machine, tape machine, envelope machine and screen printing machines.
Various machine operations, setup and adjustment. Will require basic mechanical skills.
Daily entry of production records into Production Form.
Shop cleanup and material organization as needed.
Preparation and deployment of monthly cycle counts.
Packaging, data coding, substitute for key personnel in these areas if absent.
Rework or cleanup of product if required.
Other misc. duties as assigned by the dept. supervisor.
Operate printing machine, printing pen barrels for stock, production orders, and custom work.
Maintain and run any and all machines in shop.
- Special projects, daily assignments
Knowledge and Skill Requirements:
Experience in various machine operations
High school diploma/GED
Good mechanical aptitude
Standing for 8 hour shifts
Heavy lifting of up to 60 lbs
Alphapointe is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Vet
Machine Shop Supervisor
This position is responsible for managing production schedules, setting direction and executing a manufacturing plan for the Machine Shop to meet or exceed customer satisfaction.
Helps develop, maintain and improve quality, safety, inventory and production goals set by management.
Manages and develops all manufacturing support personnel. Provides leadership, vision and direction for continuous team improvements to align with company goals.
Directs the prioritization of daily Machine Shop activities such as:
Reviewing computer-generated production schedule and reports from planning team.
Works very closely with the scheduling/planning to make sure needs and dates are understood and being met by the Machine Shop team.
Interacting with Purchasing concerning any missing raw components needed to meet production schedule.
Ensuring consistent and orderly flow of work from cell to cell.
Managing overtime work to minimize cost to Company and strain on employees.
Develops, executes, measures and continually updates/reviews a manufacturing plan that will provide continuous improvements to manufacturing and manufacturing processes.
Evaluates and recommends automation opportunities and plans for physical plant layout.
Focuses on lean leadership and continuous improvements that eliminate waste and focus on process improvements.
Determines if manufacturing processes are being used in an effective and efficient manner.
Oversees that the team has all related BOM and routing information utilized by the ERP system up to date.
Effectively manages ERP system requirements for all related manufacturing functions and makes sure team members manage the order flow from release through all manufacturing operations.
Champions all ERP activities for the Machine Shop.
Communicates status of production work to various internal departments.
Relays status of "hot" orders to customer service representatives as needed. Interacts with Purchasing to ensure supply of raw components to meet the production schedule.
Works with Product Development to design machine parts as needed.
Coordinates with Manufacturing Programmer to determine and order tooling for new processes.
Works with machine shop personnel and/or product development to determine whether part should be manufactured internally or sent out to an outside vendor for production. Makes this determination by identifying necessary components and the most cost effective manufacturing method. Manages sourcing for new and/or revised parts.
Creates and maintains ISO work instructions and ensures all established ISO procedures are followed.
Establishes developmental and Machine Shop training goals for each employee. Provides training on Machine Shop procedures. Develops and actively manages a formal cross training program for all Shop employees in a fair and consistent manner.
Responsible for preventative maintenance in the Machine Shop and makes recommendations on future machine needs.
Supervises the Machine Shop team, including staffing, training, and performance measurement. Provides leadership and support to subordinates through regular meetings and individual discussions.
Education and Experience:
High school degree or the equivalent.
Minimum of two years in a supervisory role.
Must have at least three years' experience working with standard tooling in an assembly area, machine shop or similar manufacturing environment.
Experience with both standard and metric tools.
Must have the ability to read and interpret mechanical blueprints/schematics.
Proficient in working with decimals, fractions and blueprints.
Competent in SolidWorks
Must be able to handle multiple tasks simultaneously.
Good oral and written communication skills.
Intermediate level skills in the Microsoft Office Suite, to include Excel and Word.
Bachelor's degree in business, materials management, or other related discipline.
Significant background in machine shop operations and management (C&C machining, welding, laser, water-jet, cold saw operation and hand tool finishing work).
Previous experience with Lean manufacturing and/or Kan Ban systems.
Greenbelt in Six Sigma
Experienced with Camworks
Machine Repair Supervisor - Job Change
The Machine Repair Supervisor Responsible for directing the activities of approximately 38 skilled and semi-skilled workers in the preparation of changeover related equipment and the execution of forming machine job changes and repairs.
Supervises performance of all forming machine job changes. Responsible for efficiency and quality of work performed by job change crews. Follows work schedules closely to ensure work is completed on time
Responsible for project assignments, including the dismantling and assembling of machinery on scheduled maintenance intervals and breakdowns
Maintains adequate supply of job change parts to include all process change equipment. Anticipates changeover equipment and repair parts requirements. Assigns personnel necessary to clean, repair and assemble job change repair parts
Maintain all machinery and equipment needed for shop conversions
Accurately maintains all changeover, process change and procedural records
Responsible for troubleshooting the forming operation
Coordinates and directs the training of new employees and apprentices. Follow the progress of each to ensure adequate working knowledge through instruction and exposure to production equipment and processes
Attend and participate in various plant and departmental meetings
Responsible for meeting departmental OSHA, EPA and EEO guidelines in addition to being an EAT responder
Responsible for handling of first step grievances, considers employee personal problems, and appropriately administers department and plant policies
Knowledge and Skills
Excellent communication skills, both written and verbal. Strong teamwork and interpersonal skills.
Computer skills to include Microsoft Office (Excel, Access, Word, and PowerPoint).
Knowledge of business system software such as JDE, Prime, and Kronos
Prior bargaining unit supervisory experience preferred.
Must effectively communicate with Members of the Bargaining unit, members of Supervision
Communication is in the form of reports, schedules, email, face to face verbal, and phone conversations.
Consistently exhibit Libbey Values in all interactions with Libbey associates.
Exhibit sound judgment and professionalism in all aspects of the position. Safety in the production environment.
Exhibit sound judgment regarding customer's and Libbey's quality requirements
Physical Demands and Work Environment
Frequent sitting, using hands/fingers to operate office tools.
Frequent speaking/listening in face-to-face and/or phone conversations. Frequent standing/walking in glass production environment.
Frequent reaching above shoulders, stooping, kneeling, and/or crouching. Occasional lifting and/or moving up to 40 pounds.
Occasional required domestic and international travel.
Work in glass production area with associated safety equipment.
Bachelor's Degree desired. Associate Degree required.
LEAN champion Certification preferred (or equivalent)
Excellent leadership, organization and communication skills
A passion to grow
Potential for shift work
Libbey Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other federal, state, or local protected class.
Supervisor - Machine Tool Services (Mts)
The sky has no limits.
Flight is an instrument of human progress. It not only gets people where they want to go, it carries humanity to places it never thought possible.
At Pratt & Whitney, you'll be part of an evolving, globally diverse company that's moving fast to shape the future of aviation. Customers all over the world depend on our technology and the people behind it. As part of the team, you will help answer today's challenges in powered flight while shaping and supporting tomorrow's solutions.
Typical tasks include, but are not limited to the following:
Directly lead highly skilled, multi-trades employees performing work related to preventive and reactive maintenance of machine tools and their components or auxiliary equipment.
Perform administrative functions with respect to established policies, procedures and methods to maintain disciplinary and technical control in terms of quality, cost, quantity, processes and materials involved.
Assist higher level managers with administrative duties affecting all departments and assuming their responsibilities when absent.
Provide leadership and direction with an emphasis on team building, through effective communication, in developing an efficient organizational structure that is responsive to program requirements (ACE, Reliability Centered Maintenance, etc.).
Ensure employees are adequately trained and work in a safe and environmentally sound manner.
Administer employee relations activities in a fair and equitable manner. Carry through on all Company obligations as they relate to Equal Opportunity and Affirmative Action.
Read, write, speak, and understand English
Machine Shop Supervisor (Fabrication)
We are seeking a Machine Shop Supervisor (Fabrication) to plan, organize, direct and control fabrication, welding, machining and paint requirements to produce quality products.
8500 Hansen Rd., Houston, TX 77075 (near Hobby Airport)
Education, Certifications, Licenses & Registrations:
High School diploma or equivalent required. Bachelor's degree in Business Management, Engineering or other related field preferred.
Minimum 7-8 years of experience in fabrication/machining environment.
Minimum 3 years of experience in a progressive supervisory/leadership role.
Skills and Experience:
Good manufacturing processes knowledge.
Experience with ISO 9000 or other Quality programs.
Ability to work under pressure in a fast pace environment.
Ability to prioritize tasks.
Problem solving and analytic skills
Highly proficient in Microsoft Office including Word and Excel.
Bilingual in English and Spanish is strongly preferred.
Plans and directs the activities of all human and physical resources of the assigned Fabrication department to achieve Safety, Quality, and Productivity goals.
Oversees work order management, material flow, and material handling to ensure efficient utilization of resources.
Has an understanding of tooling and equipment functions, capabilities, and limitations to influence designs and processes.
Identifies, develops and implements safety, quality, and productivity best practices across the Fabrication/machine shop.
Utilizes product and process knowledge to provide training to direct reports with a focus on developing a professional and flexible workforce. Ensures appropriate cross training of across all products and processes.
Accountable for team members' performance and responsible for employee relations issues, including required discipline.
Achieves the expected level of quality service by ensuring adherence to company quality standards and proposing improvements to quality procedures based on observations of production process.
Participates and/or lead in Root Cause and Corrective Actions (from customer complaints, ISO audits, validation, and verification activities) as required.
Creates and updates processes and systems by analyzing layouts, operating controls and procedures. Champions continuous improvement efforts and works with supporting function to implement change.
Develop and maintain positive co-worker relations and communication programs to foster an engaged culture.
Performs all other duties as assigned.
Industrial manufacturing environment with loud noise level. Facility is enclosed and is ventilated and heated but is not air-conditioned.
Spends over 2/3 of time standing, using hands, and talking/hearing. Spends approximately 1/3 to 2/3 of time walking. Spends less than 1/3 of time climbing, reaching, and kneeling. Generally requires clear vision at both close and moderate distances.
Supports store operations by maintaining office functions in a single location and may handle HP/Payroll and A/P functions. In addition to duties listed below, the Office Supervisor must be able to perform the functions defined for the Office Associate and have the ability to assist with the duties required of the Senior Office Manager as needed (see job descriptions).
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Handles customer problems or refers them to the appropriate employee or manager as needed
Keeps up-to-date on company policies and ensures other office employees are aware of and understand any changes
Responsible for training and scheduling of Office Associates to ensure the office is staffed properly at all times
Responsible for ensuring the daily A/R is closed in a timely and accurate manner and that the original A/R paperwork is sent to Home Office (PC Level)
Responsible for sending original HCS and GE Applications to HCS – Twice a month
Reviews Customer Service Tickets – Daily
Monitors Allowances for completion – Two to three times per week
Keeps the Office Training Manual updated and communicates all changes to the staff
Maintains office supplies and office machines
Responsible for auditing Expected Deliveries in MSC and daily store reports at least twice a month
Reviews the Delivery Inquiry for Exceptions, Requested Cancellations, the Merchandise Loan Log, and Layaway sales
Audits the Merchandise Sample Check Out Book, all cash funds, Daily Paperwork including CPUs, CRTs, Invoices, Credit Applications, Closing Reports and Deposits, and Manual Green Tickets – Twice a month
Requests and works the Credit Balance Report from the Audit Department – Once a month
Works the Debit Balance Report when distributed by HCS
May prepare the petty cash vouchers and petty cash reimbursement report for management approval
May process AP functions: merchandise and expense invoices, RTVs, etc.
May make or ensure bank deposits are made daily by management
Keys employee sales
Ensures tax exempt paperwork is sent to the Home Office as necessary – 1st of every month
May supervise the backroom transfer process and may be involved with the daily merchandise scanning on and off of the delivery trucks
May assist the Branch Manager by performing all duties related to HR and payroll including but not limited to: handling Handle all personnel records in regard to hiring, status changes and terminations, processing bi-weekly and sales payroll, answering questions regarding employee benefits, and new employee orientations,
File workers compensation claims, public liability, and vehicle accident reports
Updates and approves Datamatics time for hourly associates. Prints timesheets and obtains associates signatures as needed.
Assists with hiring, performance reviews and discipline for all Office Associates
Responsible for all new employee orientations
Responsible for distributing all information from the Home Office regarding payroll, benefits and company policies
Various clerical duties to include answering incoming calls, filing, typing, etc.
Education and/or Experience
High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
One year experience in office environment preferred
Microsoft Word and Excel experience preferred
Strong math skills
Excellent communication and customer service skills
Ability to multi-task
Must be able to follow oral and written instructions
Must be able to work independently while using discretion
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move more than 10 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his/her supervisor.
Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.
Nearest Major Market: Melbourne
Job Segment: Clerical, Manager, Office Manager, Workers Compensation, Administrative, Management, Human Resources
Production Supervisor - Machine Shop
Hamilton Company is a global enterprise headquartered in Reno, Nevada with manufacturing facilities in Reno, Boston and Bonaduz, Switzerland. Branch sales offices are located in France, Germany, Canada, Latin America, Japan, Singapore and the United Kingdom.
We are the worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. For over 56 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture.
Under the supervision the of the Manufacturing Director the Production Supervisor is responsible for the supervision of the machines, people and processes within the assigned Work Center(s). This includes a responsibility to safely make Quality parts to Schedule.
ESSENTIAL JOB FUNCTIONS:
Ensure, enforce and improve safety.
Set the example for machine shop safety.
Be a first responder for emergencies.
Set production schedule and production expectations.
Hire, train and retain an excellent staff.
Ensure adequate staff coverage for all shifts, accounting for employee vacations and unplanned absences.
Ensure parts are produced meeting or exceeding print standards.
Provide feedback to design as needed with cost improvements (manufacturability, material, cycle time).
Know and reinforce correct machine shop practices.
Work to optimize existing processes.
Track and report on machine productivity, down time and utilization.
Report down machines, support routine maintenance and care.
Take responsibility for all of your assigned areas.
Make decisions that support productivity and growth in your area.
Work to constantly improve in every aspect possible.
Be creative and work aggressively toward the success of your area.
Communicate deviations to Director as needed.
Education & Experience:
Minimum AA Degree or related experience.
5 plus years progressively responsible and active experience in machining assembly work centers.
Must have excellent verbal and written communication skills.
Personally exhibit excellent skills and capabilities to effectively solve assembly problems.
A demonstrated ability to relate and interrelate with support and peer groups.
A demonstrated mature, stable personality able to deal with various age groups, personalities, backgrounds and skill levels.
A demonstrated willingness to accept change and the ability to affect policy and technical changes with subordinates and peer groups.
Position requires exerting up to 20 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
A demonstrated desire to improve and enhance one's personal self i.e. college level classes pertaining to occupation and/or seminars/classes pertaining to same.
Diverse portfolio of exciting and innovative design projects
Tremendous opportunities for professional growth and advancement
Commitment to sustainable design
Solid Stable Company
Drug free workplace.
Learn more about us @: www.hamiltoncompany.com
It is the policy of this organization to provide equal employment opportunities to all qualified applicants.
Machine Shop Supervisor
Headquartered in Lynchburg, Va., BWX Technologies, Inc. (NYSE:BWXT) is a leading supplier of nuclear components and fuel to the U.S. government; provides technical and management services to support the U.S. government in the operation of complex facilities and environmental remediation activities; and supplies precision manufactured components, services and fuel for the commercial nuclear power industry. With approximately 6,100 employees, BWXT has nine major operating sites in the U.S. and Canada. In addition, BWXT joint ventures provide management and operations at a dozen U.S. Department of Energy and two NASA facilities. Follow us on Twitter @BWXTech and learn more at www.bwxt.com.
BWXT is currently looking for a Machine Shop Supervisor to join its growing team in Mt. Vernon, IN. The Machine Shop Supervisor will assign and coordinate work activities for the Machine Shop, set the standard for the work being performed, and conduct oversight of the work to ensure expectations are met. This goal will be accomplished by performing the following routine tasks:
Providing direction for daily activities, clearly communicating expectations and assignments.
Ensuring employees are adequately trained and prepared to perform the work assigned.
Establishing employee capabilities and providing training to improve skills as required.
Assuring effective shift exchanges take place.
Holding employees accountable to the expectations provided, including quality of work, compliance to procedures, productivity, safe work practices, and Company rules.
Reinforcing a questioning attitude on the floor by being attentive to issues raised by employees and responding appropriately in a timely manner.
Consulting with engineering to determine the differences and degree of support needed to successfully execute non-standard work.
Creating and maintaining a safe, clean and orderly work environment.
Recognizing error-likely situations and actively preventing errors.
Promoting and encouraging the HPI culture.
The successful candidate must have a high school diploma or GED with five (5) or more years' supervisory experience, preferrably in a manufacturing environment, and must be willing to work any shift. Additionally, the successful candidate must pass all required proficiency tests for the position. Preference will be given to candidates with an Associate's degree in a technical discipline and those with knowledge of machining processes. Due to our work with the federal government, U.S. citizenship with no dual citizenship is also required.
BWX Technologies, Inc. (BWXT) embraces diversity of thought, values individuality, encourages new perspectives and provides equal opportunity in employment for all qualified employees and applicants without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other category protected by federal, state, and/or local law.
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