Opener Verifier Packer Customs Job Description Sample
Expanding fast- Looking for a dedicated, expansion-driven
Front Office- Insurance Verifier
About our practice:
The Atlanta Dental Center has been serving patients in Atlanta for over 33 years. We offer a high-paced clinical environment with the latest dental technology (CEREC, 3D X-Rays, Digital X-Rays, Advanced Oral Photography, paperless patient charts, etc.). Our doctors are highly accomplished amongst their peers with Fellowships and Accreditations in a variety of dental associations. We offer benefits and clear routes to skill improvements (including training).
We do not participate in any insurance networks, however, we do accept insurance and we see many new patients every day we are open. We also have specialist dentists on staff, including a Periodontist and Prosthodontist. We have full-time employment (40hrs) for all staff.
Our location: 620 Peachtree Street NE, Suite 204, Atlanta, GA 30308 http://atlantadentalcenter.com/
Our Hours: Monday 8:50am-5pm, Tuesday 7:50am-5pm, Wednesday 8:50am-7pm, Thursday 7:50am-5pm, and Friday 7:20am-3pm.
Your primary mission is to quickly, accurately and thoroughly verify insurances, update the patients’ files, build the insurance in Dentrix, as needed, note exceptions in coverage…in other words, provide complete and accurate insurance information that is properly documented – and done in a timely manner so that the office is completely prepared to present current information to the patient regarding their insurance benefits.
Specific responsibilities & duties:
- Contact insurance companies by phone and/or online to obtain full information regarding benefits and eligibilities
- Accurately document all insurance verification in the patient chart
- Scan insurance verification forms into patient file
- Build insurance in Dentrix software
- Answer calls from patients about doing their treatments
- Coordinate with Accounts and Schedulers when quoting patients their costs
- Write detailed notes of all interaction with patients in patient charts
- Interacting with patients on the phone, by email or in person regarding their insurance, answering questions they may have about coverages and obtaining information so that insurance can be verified.
- Following up on overdue insurance payments
- Answering office phones as a back up to the receptionist
- Other administrative and organizational duties, as assigned, associated with front office duties
- Required qualifications:
- Dental Education. Ideally you have minimum 2 years of experience in dentistry.
- You need to know basic dental terms and understand what various treatments are, what they involve and be able to explain them.
- Must have working knowledge of dental insurance, the terms, how it works
- Competent computer skills required
- Dentrix software skills is a plus.
- Excellent phone skills and prolonged work on the phone.
- Must speak English fluently and clearly.
- Required personality and behavioral characteristics:
- Team player
- Quick to learn
- No holding on to upsets or disagreements
- High duplication of tasks and directions and details
- Responsible for job and patient
- Highly ethical (when interacting with patients, this is very important)
- Attention to minute detail
- Very well organized
- Upbeat and enthusiastic
- Professional presentation and demeanor is required
We offer a very competitive starting salary, based on your experience and performance record – including benefits such as dental, paid vacations, supplemental insurance, transport, bonuses and education. We will be happy to provide the details of these benefits when you visit us.
Please do not call the practice. We do NOT accept phone applications. Thank you for applying through the given link.
Verity Health System offers a dynamic environment for individuals dedicated to careers in health care -- whether you seek a clinical or administrative role. Created in December 2015, the new Verity Health System team is working to revitalize our facilities to create a more welcoming, healing environment for our patients. We are investing in new technology to advance our delivery of safe, quality patient care. If you welcome the challenge of re-inventing healthcare for the patients we serve at our Verity Health hospitals and through our Verity Medical Foundation, this could be the opportunity for you. With more than 8,000 employees and physicians, Verity Health is a non-profit, non-religious health care system with 1,650 inpatient beds, six active emergency rooms and host of medical specialties including: orthopedics, transplant surgery, cardiology, maternal/child health and wound care, among other specialties. We are committed to the Verity Values of Caring, Respect, and Integrity, Passion and Stewardship and the goal of serving our communities for generations to come.
Opened as Mary's Help Hospital in 1912, Seton Medical Center, a 357 licensed bed facility serves the highly diverse 1.5 million residents of San Francisco and San Mateo counties with a comprehensive range of inpatient and outpatient services. Its sister hospital is Seton Coastside, a 116-bed skilled nursing facility located in the coastal town of Moss Beach. Seton Coastside offers the only 24-hour Standby Emergency Department along the 55-mile coastal stretch between Daly City and Santa Cruz.
The primary purpose of this position is to ensure that appropriate reimbursement resources are in place for services provided, or that patients are screened for potential Medi-Cal or Charity Care qualification if they are not insured or are underinsured. This includes the following: 1) Verification of demographic and insurance information provided, 2) Accurate and timely determination of payer and patient liability, and authorizations required; 3) Validate that required authorizations are obtained and monitor approved length of stay, 4) Adherence to government and non-government program requirements; 5) Effectively communicating with patients as to benefits, program requirements, personal payment liabilities, and options for care and placement that allow for informed decisions by the patient and his/her family while protecting the financial interest of the Verity Health System; 6) Provides information regarding self pay discounts when no other options are available.
MAJOR JOB OBJECTIVES AND RESPONSIBILITIES:
Determines patient third party insurance coverage and/or government programs, validates benefits pertinent to services provided by Daughters of Charity Local Health Ministries. Gathers and analyzes all patient information on medical needs, financial resources and circumstances, residential status, duration/type of care, patient eligibility for private, federal, state and county program coverage; provide full documentation for billing within limits specified by the appropriate agency and coverage source
Interpret and relay provisions and requirements of applicable private, federal, state and county aide programs to patients, case managers and physicians, explaining any and all obligations and rights under the given program
Ensures appropriate authorizations and/or TARs are obtained for services to be provided. Works with Case Management to procure TAR, and in some cases assists with completion and submission of TAR for inpatient or long term care services.
Provide all alternatives at hand and counsel patients regarding realistic financial ability to pay for medical care. Interview and correspond with patients, relatives, attorneys, employers and welfare agencies to obtain information, explain policies, receive payment and arrange payment plans.
Obtain assignment of insurance policies or benefits and third party liability liens as appropriate, all within legal policies and procedures set by federal, state and industry standards.
Inform and advise the physicians of the patient's financial status, interpret third party insurance, and interpret and relay as appropriate the financial impact on the region and physician office, with all alternatives as apply in a given situation.
Resolve problems involving interfacing of various private and government agencies to ensure appropriate billing and reimbursement for services which have been provided by the Local Health Ministry.
Apply sensitivity to the patient's medical situation in the counseling of a patient about his/her financial relationship to services provided so as to minimize impact during care while assuring that the patient can make informed choices about same
Interact professionally with LHM staff to obtain all pertinent information protecting patient confidentiality while ensuring all components required for reimbursement are obtained.
Explains Self Pay/Charity Care policy to patients, obtains and screens Charity Care applications for approval or denial. Works closely with patient and/or patient's family to obtain required information and review final determination.
Any and all other functions required to ensure appropriate coverage and reimbursement for services are forthcoming from private, federal, state or county sources, protecting the financial viability of the LHM.
Must use positive and comprehensive communication skills to support and assist co-employees, Assistant Manger, Manager, and Directors in the achievement of the department's responsibilities. Perform all tasks and duties in a progressive and positive manner that supports individual excellence, team excellence, and a primary commitment to continuous quality improvement
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.
The employee must frequently lift up to 25 pounds and push/pull up to 25 pounds. Specific vision abilities required by this job include close vision.
The duties of this job include possible exposure to gases and fumes, blood and body fluids, and hazardous chemicals; the employee must understand and demonstrate the ability to take protective actions, following established guidelines. The noise level in the work environment is usually quiet.
Demonstrates maturity and accountability for job performance. Supports the philosophy, objectives and goals of the division and assesses areas of personal and professional growth.
Maintains an effective rapport with patients, visitors, physicians, and other personnel within the department and hospital.
Works collaboratively with other staff members to provide continuous service to the organization.
Demonstrates good judgment and analytical ability in preparing work for review.
Promotes confidentiality and uses complete discretion when discussing information.
Appears well groomed and observes established dress guidelines, visibly wearing the photo/name identification badge.
Demonstrates ability to express self in all areas of communication (verbal, written, non-verbal).
Demonstrates knowledge of current computer systems used in the organization.
Completes assignments accurately and on time.
Willingly accepts assignments to special projects.
Adheres to identified work schedule.
Is punctual in attendance to meetings.
Provides proper notification for absence as per hospital policy as evidenced by Kronos time and attendance records.
Supports and promotes excellence in customer/guest relations.
Demonstrates caring. If unable to assist an individual in need, offers to find someone who can.
Addresses all individuals courteously.
Responds to all inquiries promptly and courteously.
Works together in the spirit of teamwork.
Shares information so that the people who need to be aware of the facts are informed.
REQUIREMENTS AND QUALIFICATIONS:
- High school graduate or equivalent required.
- A baccalaureate degree from an accredited college or university with a degree in business, hospital administration or public health preferred.
- Minimum 1 year Patient Accounting/Insurance Verification and/or Admitting experience within the last 5 years, preferably in an acute care setting.
Demonstrated expertise in insurance benefit confirmation and follow-up, and hospital credit and collections processes.
Demonstrated knowledge of the role that Utilization Review, Discharge Planning (Case Management), Admissions, Medical Records, and related departments all have on the impact of reimbursement.
Ability to work well with a variety of positions, including physicians, Case Management, nurses, Admitting and Patient Financial Services staff.
Proficient with Microsoft Office Suite, AS400 applications, and database management.
Ability to utilize software applications to maximize automation and efficiency.
Able to learn new software applications and/or programs as needed.
Insurance Verifier Support
To ensure S-Fax is properly reviewed routed Clinical Authorization Specialist. To assist Clinical Authorization Specialist with obtaining timely authorizations and referrals by assisting with follow up on previous requested authorizations/referrals. Assist with scanning documents and updating information in patient account. To support the team in meeting departmental and individual goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Reviewing, documenting and distributing all faxes received through the S-Fax system throughout the day.
Obtaining previous requested referrals and authorizations via phone, fax, online etc.
Scanning authorization approvals, partial approvals or denials, etc. into imagining in Intergy.
Informing the Clinical Appeals unit, verifier & your manager when a treatment or service is denied or partially denied.
Updating the patient account with details of the authorization/referral in the CIVU questionnaire.
Follow up on accounts that are listed as Unable to Request and completing the authorization or notifying the original requestor if necessary, when documents are available (Consult note, comparison or additional clinical) to assist with insurance verification/authorization process.
Follow up with the insurance company until valid authorization or denial is received.
Attending insurance meetings/online website trainings for payer updates and information as required.
Assisting with department process manual updates as payer requirement changes are noted.
Keep up to date on authorization / referral requirements from the insurance plans.
Participating with process improvement as needed. (Change)
Researching account insurance questions to find the correct answer.
Assisting verification or collection staff with account questions when presented.
Maintaining productivity of working 60 patient accounts daily.
Additional duties as assigned by your Manager.
Health care experience preferred
Experience with insurance verification preferred
Experience with Intergy or other practice management system preferred
Excellent oral and written communication skills.
Detail oriented with good organizational skills.
Working as a team player is required.
Multi-tasking in a fast paced environment.
Work under limited supervision with ability to understand and meet department productivity standards.
Maintain a positive and respectful attitude.
EDUCATION AND/OR EXPERIENCE:
High school graduate or equivalent.
Prior experience working in the health care field.
Prior experience working in an area that requires attention to detail.
CONFIDENTIAL AND SENSITIVE INFORMATION:
Must properly control the release of proprietary and confidential information.
JOB DESCRIPTION CLAUSE:
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Business Office Representative/Insurance Verifier
One of the nation's largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World's Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies.
Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.
Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.
Kingwood Pines Hospital is a 116 bed facility located in the beautiful residential Kingwood community. We are located about 30 miles northeast of the Houston Medical Center. The hospital provides 24-hour emergency services. We serve children, adolescents, and adults for psychiatric and behavioral health. The hospital also has services in intensive outpatient and partial hospital program services.
Kingwood Pines Hospital is seeking a dynamic and talented Business Office Representative/Insurance Verifier. The Business Office Representative/Insurance Verifier verifies primary and secondary insurance coverage, notifies all relevant parties and explains insurance benefits. Reviews insurance certification letters and ensures authorization numbers are entered on patient accounts prior to billing.
Schedule and perform regular and timely verification (telephone and online) on all assigned accounts and document associated activity in billing system verification notes.
Daily review of all Master File guidelines, as identified during routine activities, inform management of necessary changes to ensure the integrity of future billing transactions.
Verifies active insurance coverage and obtains benefit information for all insurances covering patient
Informs patients on their deductible, coinsurance and copay responsibilities
Verifies patient insurance coverage in Medicare Eligibility Tool (DDE).
Knowledge of Medicare and Medicaid Guidelines
Document with demographics and insurance information
Check patient collections status for patient responsibilities from previous visits
Stay current on industry, benefits, product and regulation updates.
This Opportunity Provides The Following:
UHS is a challenging and rewarding work environment
Growth and development opportunities within UHS and its subsidiaries
Excellent Medical, Dental, Vision and Prescription Drug Plan
401k plan with company match
Generous Paid Time Off
Extended Sick Leave Bank
Education Reimbursement & Assistance
Education: High School graduate or equivalent required
Experience: Minimum of one-year experience in hospital business office setting; or at least one year of experience in medical billing/collection field.
Must complete and maintain training in CPR and HWC – aggression management, crisis intervention and restraint training. Training may be obtained during first week of employment during new hire orientation.
UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.
UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.
Kitchen Opener (Back Of House) Spring Cypress (705)
From the scratch-made food we chop and grill everyday, to the music we jam to; Freebirds is all about keeping it fresh. We’re looking for experienced kitchen staff from all walks of life who love great food and want to join our Freebirds Tribe!
As a part of the Freebirds team we offer:
Flexible schedule, competitive pay + tip share
Refer a Friend Program
Discounts on Freebirds food
We want you to contribute to our company culture by showing off what makes you unique aka no uniforms or need to hide tattoos!
Expert on both hot side and cold side of kitchen, griller, and runner.
Handling of raw proteins in a safe manner at all times.
Knows how to work all kitchen equipment.
Understands the impact of waste and follows proper procedures for waste reduction.
Knows how to and assist with opening and breakdown of grill (proper closing and cleaning procedures).
Oversee cooking of all proteins for the line ensuring great quality.
Maintain solid pace throughout the shift.
Communicate with the food runner/kitchen to ensure product levels are maintained.
Maintain kitchen safety standards.
Labels and dates all product accurately, using sure date system.
Cleaning equipment, as assigned, thoroughly and in a timely fashion according to Freebirds standards.
Practices FIFO (First In, First Out), when restocking items on the line.
Keeps stations clean and organized throughout shift.
Demonstrates the ability to recognize when food does not meet standards and corrects the issue.
Works and communicates effectively with cold side kitchen station to ensure prep lists is completed.
Understands and utilizes prep calculator prep sheets.
Trained on safe, effective use of cleaning chemicals and knows how to properly store chemicals.
Think you have what it takes to join The Tribe? Let’s talk.
Back of House is responsible for ensuring that all food is prepared in a safe and effective manner according to Freebirds recipes and procedures experienced candidates may be well versed in FIFO procedures, have strong knife handling skills, and kitchen equipment experience
Have the ability to develop positive working relationships with all employees and work as part of a team by helping others.
Have the ability to speak clearly and listen attentively to guests and other employees.
Be able to exhibit a cheerful and helpful attitude, and provide exceptional customer service.
Be able to adapt to changing customer volume levels with a sense of urgency.
Remain calm under pressure.
Ability to read, write, and speak English.
Kitchen prep and strong knife skills required.
Understanding of FIFO protein standards and procedures.
Able to stand for extended periods of time with frequent walking, kneeling, bending, and reaching.
Must be able to lift, move and carry up to 20 pounds frequently and 50 pounds occasionally.
- 0-2 years of industry related experience.
Warehouse Associate- Picker/ Packer
Warehouse Associate needed in Kent, WA!
Walk-in interviews and on the spot offers Monday- Friday from 10:00 AM - 3:00 PM. Bring a copy of your resume and apply before you come in to interview! Walk-in interviews and on the spot interviews! Looking to fill PERMANENT part-time and full time positions with various shifts. To learn more, contact Brittanie at firstname.lastname@example.org or call 253-518-0307.
Located at: 20625 59th Pl. S. Kent, WA 98032
This is a Fullt-time position shift starting at 10 AM Monday- Friday, working on our repack team; picking and packing orders in a fast paced environment.
HD Supply (NASDAQ:HDS) (www.hdsupply.com) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations and specialty construction sectors. Through approximately 260 locations across 36 states and six Canadian provinces, the company's approximately 11,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you're ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!
Job Description & Qualifications
Responsible for specialized warehouse tasks in loading, unloading, order pulling, shipping, returns, forklift, fabrication, counter, or may have a generalized role working in all departments.
Major Tasks, Responsibilities and Key Accountabilities
Complete tasks such as loading, unloading, sorting, picking, stocking, staging, fabrication, and transportation of goods.
Load and unload materials to and from designated storage area, such as racks, shelves, or vehicles. Stack or pile materials, such as lumber, boards, or pallets.
Install protective devices, such as bracing, padding, or strapping, to prevent shifting or damage to items being transported.
Verify computations against physical count of stock.
Maintains condition of work area (i.e. free of trash, product in correct location, etc.). Follows company safety policies and procedures and encourages other associates to do the same.
Receive and fill orders or sell supplies, materials, and products to installers and subcontractors.
May drive truck to pick up incoming stock or deliver materials to designated locations or operate forklift or other machinery in order to complete tasks.
Performs other duties as assigned.
Nature and Scope
Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noises, and fumes, which may cause noticeable discomfort,
Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, including, but not limited to, using a 10-key or calculator, bending, or squatting.
Typically requires overnight travel less than 10% of the time.
Education and Experience
- HS Diploma or GED, strongly preferred. 0-2 years of experience in area of responsibility.
Preferred Qualifications & Job Specific Details
Previous experience working in a fast-paced envirionment and/ or willing to learn new skills
Forklift or various equipment experience a plus
Shipping Pick Packer
Responsible for pulling, packing, and shipping of pharmaceuticals (both refrigerated and non-refrigerated) and medical supplies. Uses various warehouse equipment, RF units, computer system AS400, manifest machines, and cherry pickers. Performs other warehouse functions including but not limited to: stocking pack stations with packing supplies, house keeping
Pulls order accurately, according to RF unit and order ticket. Verifies orders before sending to pack station
Manifest cartons using carrier manifest stations and verifying the carton label to the pick-ticket. Stack and shrink wrap cartons to specific skids by carrier ship level.
Packs orders according to order ticket paying attention to items needing extra dunnage, ice, and special instructions.
Use warehouse equipment , RF units, manifest machines, cherry picker, computer system
General housekeeping of warehouse and pack stations
Restocking pack stations with shipping supplies (boxes, bubble wrap, paper, air pillows, etc.) return totes and carts to proper areas.
High School Diploma or equivalent
Minimum six months to a year in a distribution center environment
Basic computer skills; RF unit experience helpful
Ability to read, write and type English; attention to detail to ensure accuracy;
Ability and willingness to work required overtime with little to no notice.
ABOUT THE DEPARTMENT
Founded in 1973, Freedom was one of the first pharmacies to focus exclusively on the needs of fertility patients. Today as an Express Scripts subsidiary, Freedom Fertility Pharmacy is America's leading fertility pharmacy, delivering more fertility medications nationwide than any other pharmacy. Freedom specializes in infertility medication delivery, superior customer service and patient support. The pharmacy and patient Support Center is open seven days a week.
ABOUT EXPRESS SCRIPTS
Advance your career with the company that makes it easier for people to choose better health.
Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes. Join the company that Fortune magazine ranked as one of the "Most Admired Companies" in the pharmacy category. Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services. We offer a highly competitive base salary and a comprehensive benefits program, including medical, prescription drug, dental, vision, 401(k) with company match, life insurance, paid time off, tuition assistance and an employee stock purchase plan.
Express Scripts is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Applicants must be able to pass a drug test and background investigation. Express Scripts is a VEVRAA Federal Contractor.
Member Serices Associate - 5Am Opener
Delivers the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of Life Time products and services. Proactively meets the needs of members and accurately answer questions.
Job Duties and Responsibilities
Greets and admits members and guests into the club by scanning their membership cards and responding to messages regarding their membership account
Enters sales transactions for members, including program, service, and payments
Processes member paperwork, including address changes, and electronic funds transfers
Answers club phone to assist with member and guest inquiries
High School Diploma or GED
6+ months of customer service experience
Ability to stand for minimum for 4 hours at a time
Excellent verbal and written communication skills
Ability to proficiently use a computer
- 6+ months of receptionist experience
US Customs Dispatch Customer Service Agent
Job Title: US Customs Dispatch Customer Service Agent
Job Location: San Francisco, CA
We have an exciting opportunity for a US Customs Dispatch Customer Service Agent to own and manage customer accounts' daily operations. This position will be based at our San Francisco, CA location.
Ensure that incoming files for customers are being opened and processed on time
Assist in troubleshooting issues with US Customs Entries and Other Government Agency entries
Assist internal and external customers with inquiries regarding the US Customs process and regulations
Obtain proof of delivery from the truckers and enter in our system.
Act as customer service contact for DHL US Brokerage customers
Dispatch shipments for delivery as they are released from US Customs
Prioritize dispatches based on customer requirements & shipment specifics
Resolve internal/external customer complaints / irregularities
Track final delivery through to customers door
Operational accounting and vendor invoice review and validation
Skills / Requirements:
2 – 4 years of experience in area of responsibility
Strong customer service skills (internal and external)
Ability to communicate effectively, both verbally and in writing
Strong knowledge of US Customs Regulations and Tariffs
Strong knowledge of other Government agency regulations as they apply to the Customs Clearance process
Ability to manage vendor performance and challenge service providers when commitments are not met
Strong Microsoft Office skills (Outlook, Word, Excel, and PowerPoint)
Strong computer skills and the ability to adapt to new operating systems.
HS diploma or GED required
Ability to work independently in both day to day tasks, as well as problem solving
WHY JOIN our DHL team?
At DHL, you will be part of a strong team that respects its' employees, society, and environment. You will interact with people from all over the world and get the chance to experience the unique international spirit of DHL. We offer benefits and programs to help you manage your time at and away at work to achieve a healthy work/life balance. DHL offers highly competitive compensation, incentive, and bonus plans.
In addition, DHL offers the following:
Paid time off: Holiday, Float Holiday, Vacation, and Sick
Medical, Prescription, Dental, and Vision plans
401K plan with a match
Employee Discount plan
Tuition Assistance Plan
As the world's leading logistics' company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL. We will always enable you to take on responsibility and encourage your growth, personally and professionally.
We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have:
The largest global network with more than ~30,000 passionate employees
The most efficient processes and fastest response times
The best solutions and best customer service
Our Vision: The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
About DHL Global Forwarding (DGF):
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.
Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.
We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
Facts and Figures
DHL Global Forwarding US
- Travel Required
No Business Travel
- Employment Type
- Work Permit Required
- Shift Requirement
Day time only
Packer - 1St Shift
This is a 1st shift position working Monday- Friday, 7:00 am- 3:15 pm.
- Unload cases from trailers by hand, case by case, and palletized for storage or cross-docked in the warehouse
- Load trailers with product going to stores
- Maintain records of all outgoing and incoming shipments from and to the warehouse
- Material handling (loading & moving pallets, scanning serial numbers into system)
- Scan documents, then pull the correct quantity for each lot number
- Correctly labels and closes the case and places the case for shipment
- Unload cases from smaller containers to consolidate onto a larger trailer
- Pick smaller non-conveyable items
- Scan documents, then pull the correct quantity for each lot number
- Correctly labels and closes the case and places the case on the take-away track
- Works on product that needs some type of change before it can be sent out
- Palletize cases that come from the Receiving area
- Must be 18 years or older with High School Diploma or GED
- Relevant warehouse experience
- Able to Lift 25-50 lb. cases regularly
- Bend and reach to lift cases from pallets on the floor to conveyors approximately 3' high
- Stand for 10 or more hours
- Ability to work in a fast-paced environment
- Strong attention to detail
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