Outpatient Admitting Clerk Job Description Sample
Admitting Clerk - Part Time - Days/Evenings/Nights - Plainview/Syosset/Lij/Manhasset/Franklin
001MIG Job Category Medical Clerical/Secretarial
Job Description Registers patients and provides information regarding Hospital rules and regulations. Interviews to obtain demographic and insurance information. Obtains signatures on medical, legal and financial forms. Performs a variety of clerical duties related to patient’s admission, including but not limited to, verification of insurance information, and collection of balances, deductibles and co-payments.
1. Admits incoming patients to the facility.
Conducts interviews to obtain relevant demographic and insurance data; obtains appropriate signatures on medical, legal and financial forms.
Greets patients and/or visitors to the facility in a courteous manner.
Provides interpretation of Hospital policies and regulations to patients including, but not limited to visiting hours, patient rights, services etc.
Communicates and collects account balances, deductibles and co-payment responsibilities; reconciles at day end.
Enters patient information into Hospital Information System, verifies accuracy. Re-verifies demographics and insurance of recurring patients.
Verifies insurance, as needed, for successful billing (benefit coverage/limits, co-pay/deductible amounts, authorization and pre-certification and referral requirements, etc.)
Performs financial assessments of patients who are uninsured, makes appropriate referrals for financial assistance.
Provides patients with direction or assistance to appropriate department or assigned room, when necessary.
Assigns online account number; collaborates with Medical Records to identify if patient was previously admitted.
Contacts scheduled patients to verify time of admission; notifies nursing unit/clinical area of patient’s arrival; arranges for transport or escorts patient to room or clinical department.
Prepares charts, registration forms and related patient identification.
Ensures completed chart is forwarded to nursing unit/clinical area.
Schedules patients for admission, outpatient procedures, tests, etc. 1. Maintains logs, completes various forms related to, but not limited to death and/or fetal certificates in accordance with Department of Health and internal procedures. Answers phones, maintains files, inventory. Informs manager of all activities, needs and problems. 2. Performs related duties, as required. *
ADA Essential Functions
EXPERIENCE AND QUALIFICATIONS
High School Diploma or equivalent, required.
Prior customer service experience, preferred.
Data entry skills (80 keystrokes per minute), required.
Knowledge of medical terminology, hospital admission, insurance/billing procedures and Diagnostic Related Groups (DRG’s), preferred.
Ability to communicate effectively, required.
Patient Processing Clerk Admitting - Part Time
The Patient Processing Clerk is responsible for interviewing and gathering complete data to provide for an accurate, efficient and expeditious admission/registration. Responsible for communication related to bed control, pre-census reporting and the registration of same day surgical patients, outpatients and emergency patients. Collects appropriate money, directs patients to their destinations, obtains signatures and notifies patient/guests of hospital regulations, policies and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Follows established policies and procedures, objectives, safety standards, and sensitivity to confidential information. 2. Operates switchboard and paging system and routes all calls and requests courteously.
Monitors alarm system according to hospital policy. 3. Maintains, utilizes and provides patients with necessary paperwork per legislative regulation and Hospital policy. 4. Represents Bell Hospital in welcoming all patients and/or visitors in admitting, outpatient registration, ancillary registration areas and the emergency department. 5.
Conducts oneself in a manner appropriate to the maintenance of good guest relations. 6. Cross-trains within the department and business office to effectively handle the functions of pre-admission, admission, outpatient registration, emergency room registration and bed control. 7. Reviews admissions, outpatients and emergency room face sheets and data collected for thoroughness and accuracy of patient information. 8.
Assigns appropriate rooms and hospital services codes in conjunction with nursing staff and physician orders. 9. Witnesses and obtains patient signatures on all forms required for admission registration. Communicates with nursing staff any incomplete paperwork/signature. 10.
Collects appropriate money, writes receipts and maintains account information. Deposits money and valuables from patients in accordance with hospital practice. 11. Maintains a well organized and clean environment to work at maximum efficiency and prevent the transmission of infection and disease. 12.
Alerts necessary personnel of private pay patients, Medicaid, Medicare and other contractually governed patients to insure proper authorizations are obtained and financial arrangements are made. 13. Files patient billing information in the department regularly to maintain current billing files. 14. Updates computer entry information. 15.
Participates in staff meetings, provides input and ideas in a positive and problem solving manner. 16. Maintains confidentiality in accordance with HIPAA regulations. 17. Support the culture of service excellence throughout the organization. 18.
Actively seek ways to demonstrate a commitment to continuous improvement and participate in professional development opportunities. 19. Performs other related duties as assigned or requested. 20. Completes annual educational requirements. 21.
Understands and adheres to Bell’s compliance standards as they appear in Bell’s Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy. MINIMUM LEVEL OF REQUIRED PREPARATION AND TRAINING/POSITION QUALIFICATIONS: Education, Training and Experience Required:
Minimum: · High School diploma or GED · 2 years experience as an admitting clerk. Preferred: / *CONTINUED EMPLOYMENT IS CONTINGENT UPON PRIMARY SOURCE VERIFICATION OF ALL REQUIRED CREDENTIALS. / Licensure/Certification: None Other
· Computer and/or keyboarding skills required. · Excellent human relations and oral/written communication. · Excellent organizational abilities. · Demonstrated teamwork skills. · Ability to deal with change. · Demonstrates a positive attitude towards initiating continuous improvement. · Ability to respond appropriately even in challenging situations. · Ability to work without direct supervision. / THE QUALIFICATIONS LISTED ABOVE ARE INTENDED TO REPRESENT THE MINIMUM SKILLS AND EXPERIENCE LEVELS ASSOCIATED WITH PERFORMING THE DUTIES AND RESPONSIBILITIES CONTAINED IN THIS JOB DESCRIPTION.
THE QUALIFICATIONS SHOULD NOT BE VIEWED AS EXPRESSING ABSOLUTE EMPLOYMENT OR PROMOTIONAL STANDARDS, BUT AS GENERAL GUIDELINES THAT SHOULD BE CONSIDERED ALONG WITH OTHER JOB-RELATED SELECTION OR PROMOTIONAL CRITERIA. / / / Physical
/[This job requires the ability to perform the essential functions contained in the description. These include, but are not limited to, the following requirements. Reasonable accommodations may be made for otherwise qualified applicants unable to fulfill one or more of these requirements.]:/ Physical Demands: 1.
Frequently required to sit for extended periods. 2. Requires frequent standing or walking. 3. Overall dexterity is required frequently, including handling, grasping, fingering and feeling. 4.
Periodically requires reaching with hands and arms. 5. Must be able to freely move around the department or hospital. 6. Must be able to listen and communicate verbally in person, on the phone, and in writing. 7.
Frequently required to lift up to 10 pounds and periodically required to lift up to 20 pounds. Working Conditions: 1. Works in office conditions with moderate noise levels.
Job:Please select a valid job field
Title:Patient Processing Clerk Admitting - Part Time
Overview SCA owns and/or provides management services to 205 ambulatory surgery centers, surgical hospitals, and hospital surgery departments, in partnership with approximately 2,800 physicians and in affiliation with 105 health systems. SCA's clinical systems, service line growth strategies, benchmarking processes, and efficiency programs create measurable advantage for surgical facilities – clinically, operationally, and financially. Facility Description: Are you an experienced Admitting Clerk looking for an efficient, fast-paced work environment? Then The CORE Institute Specialty Hospital (CISH) is for you! Join our team of friendly, motivated healthcare professionals and have fun doing what you love. We are conveniently located in the North Central Phoenix corridor, and specialize in spine and orthopedic inpatient and outpatient procedures. Our teammates are among the best in the industry in terms of experience and professionalism. Our mission is to provide the best possible patient care, and our values direct us toward this goal:
The Patient • Teamwork • Excellence •
Continuous Improvement • Accountability • Evidence-based Practice • Qualifications The Admitting Clerk is the first point of contact for both our hospital and our medical imaging department. This person will greet patients and family members, verify insurance, patient demographic information, and obtain and verify authorizations from third party payors. The clerk enters all of this information into the EMR system to pre-register patients prior to admission. The Clerk provides education to patients regarding their payment responsibility due at time of admission, and admits patients on day of surgery or imaging procedure. The clerk performs reception duties as needed to ensure coverage at the front concierge desk.
Verify patient demographic, insurance and financial information upon receipt of surgery booking sheet from scheduler.
Verify patient type, procedure, and other case details in order to accurately obtain authorization, calculate patient responsibility and pre-register patient.
Confirms primary and secondary insurance order based on COB rules. Direct patient to complete accident questionnaire and/or COB form.
Collect State reporting and Meaningful Use data and input into PAS.
Accurately document in and out of network benefits, all pertinent information regarding benefits and patient responsibility to include down payments and payment arrangements, authorization information and contact information to update insurer.
Be familiar with individual payor guidelines and the process of collecting over the counter payments/deductibles/co-pay/coinsurance. Knowledge of payor contracts including Medicare, Medicaid and other government contracts and guidelines
Check insurance company approved procedure lists/medical policies. If procedure is not payable, notify scheduling office. If patient wants to proceed, obtain signature on Medicare ABN or other non-covered notification waiver form.
Contact patients with financial responsibility information and works out payment arrangements prior to patient arrival.
Associates Degree or equivalent from two-year college or technical school; or 2 year experience in a medical office, hospital, outpatient surgery center or related field required. Please send resumes to : firstname.lastname@example.org 2017-3750 TypeFull-Time # of Openings1
Admitting / Clerk
ADMITTING / CLERK Location: Hospital Department: ADMITT/COMM Schedule: Part-time Shift: Varied shifts Hours: 32.0 Hours per Pay Job Details: - 1-2 yrs experience preferred
The Admitting Clerk provides coverage for the Admitting/Communications department on the day and evening shifts 7 days a week. S/he is often the patientâ€™s first contact with Weeks Medical Center. During the course of a normal shift the admitting clerk will be required to deal with patients of all ages. Courtesy and professionalism are a must in this position as the admitting clerk often may be the patientâ€™s first contact with Weeks Medical Center. Admitting Functions: Responsible for processing patients as they enter the facility. This includes inpatient, emergency and outpatient services. S/he verifies the accuracy of existing data, updating as necessary. Is responsible for scanning insurance cards as well as other documents into Horizon Patient Folder. Coordinates admitting procedures with other departments and, by following established protocols and procedures, helps ensure proper patient handling. This includes monitoring of the Emergency Department Management (EDM) tracking board to ensure proper processing of emergency patients. The admitting clerk is responsible for batching and entering patient charges. Additional duties include collecting co-pays and other payments, delivering documents to various departments, ordering supplies and maintaining a clean environment in the waiting area and office area. Dispatch Functions: Handles all incoming phone calls, ambulance dispatching and communications, and paging responsibilities for the hospital as well as calling in on-call personnel. Monitors all alarms and security cameras within the communications center. Additional duties include handling physician phone communications, requests, and taking messages. The admitting clerk is the information center for the hospital and must direct patients/visitors to specific locations.
High school diploma or equivalent with special interest in business or health related fields.
Basic office skills including PC, typing/keyboarding and phone experience.
Familiarity with the health care environment and medical terminology is an asset.
Prior clerical experience desired.
Must have excellent people skills.
Essential Functions of the Job
Required skills and competencies. Has competency checklist been completed with all competencies met (i.e. job skills / knowledge, equipment knowledge)?
Demonstrates current clerical competence and excellence in clerical practice.
Is the hospital information center for patients and visitors both on the phone and in person. Greets patients as they enter the facility and directs them to specific areas as necessary. Checks in scheduled and emergency patients.
Enters lab patients into the eCW system in a timely manner to ensure prompt processing of lab patients, using a visit status of Same Day and ensuring that the appropriate Visit ID is attached to the appointment.
Processes all registrations and distributes paperwork to the proper departments in a timely manner, including monitoring the Emergency Department tracking board to ensure proper handling of Emergency Department patients.
Verifies accuracy of patient demographic and insurance information, maintains and updates patient information in the computer system,initiates necessary paperwork and obtains signatures for treatment and/or billing. Monitors AhiQA software throughout shift and corrects or disputes errors in a timely manner. Exceeds: Accuracy rate in AhiQA greater than 99.0%. Meets: Accuracy rate in AhiQA between 97.0% and 98.99%. Needs improvement: Accuracy rate in AhiQA below 97%.
Accurately scans insurance cards, consents for treatment, Privacy Notices and other documents into Horizon Patient Folder (HPF) via Imaging Link Engine (ILE).
Works with Med-surg staff to ensure that inpatient consent for treatment/billing is obtained and scanned into the patient chart in HPF for all inpatient, SNF and ICF admissions.
Responsible for making status changes in inpatient records to include ED to Observation, Observation to Acute, Acute to SNF, etc. and use appropriate status codes.
Responsible for changing visits from pre-reg to admit status and updating the MSP Questionnaire.
Accurately and completely posts charges to patient accounts.
Handles all ambulance dispatching and communications according to hospital and ambulance corps protocols, sets up ambulance transfers according to policy and follows the transfer algorithm; maintains accurate documentation.
Monitors all alarm systems and initiates drills and codes according to hospital protocols and maintains accurate documentation.
Handles all telephone communications in a timely, professional, courteous and helpful manner (i.e. hospital physicians, paging of hospital personnel and calling in on-call personnel), maintaining accurate documentation.
Able to receive cash, check and credit card payments, entering payments into the appropriate cash batch and printing a receipt. This includes payments on patient bills, Emergency Department co-pays, employee payments for supply items, etc.
Accurately maintains cash box balance, cashing out daily. Cash, check and credit card amounts submitted to billing must each equal the amount in the batch posted. Money sent to the bank must match these totals. Exceeds: Less than 3 errors per year, Meets: 3-5 errors per year, Needs Improvement: 6 or more errors per year.
Responsible for securing cash bags for various departments, securing mail deliveries, securing keys to various locations and maintaining appropriate documentation.
Distributes pagers, maintains the paging software database and maintains logs to ensure that appropriate personnel are properly prepared for on-call duty.
Performs other tasks as assigned by the Admitting/Communications Manager. Job Code: 82404836 Posted: Feb-12-2018
Admitting Representative - Outpatient
St. Luke's Rehabilitation Institute
Full Time, Day, 8am-5pm Posted 2017-09-25 Req # 5537 SUMMARY STATEMENT # PURPOSE Under the general direction of the Manager of Rehabilitation Services, the Admitting Representative performs a variety of tasks related to patient scheduling, pre-registration, and authorization/verification of benefits in a fast paced, ever changing# environment. The Admitting Representative cultivates working relationships between Therapists, Practitioners, and Patients. All employees are expected to be pleasant, respectful and courteous in all interactions with patients, families, staff, and visitors of the Institute, as well as being a positive representative of the hospital at all times. # MINIMUM QUALIFICATIONS ######### Medical terminology knowledge
Previous experience with patient scheduling
. # PREFERRED QUALIFICATIONS ######### Prior billing or insurance company experience is strongly preferred.
Admitting Clerk - LOH
HJD is consistently ranked among the leading orthopaedic centers nationwide by U.S. News and World Report. Our expert physicians combine extensive experience and research with the latest technology for bone and joint problems that affect patient's ability to function.
We specialize in the following areas: Orthopaedic Surgery Rheumatology Neurology Radiology. We have an exciting opportunity to join our team as a Admitting Clerk in the Finance/Admitting Department.
To qualify a High School Diploma or equivalent is required. Hospital admissions experience and/or familiarity with insurance verification procedures are preferred. Lite typing and working knowledge of computers as are good communication and interpersonal skills preferred.
In this role, the successful candidate will be responsible for accurately obtaining all pertinent patient demographics and financial information to properly record episode and to maximize reimbursement for the medical center. Uses independent judgment and initiative to identify and resolve issues and as an effective team with all internal and external customers. Qualified candidates must be able to effectively communicate with all levels of the organization.
Obtains the required pre-admissions and admission information. Verifies source materials as to their authenticity and accuracy, and gathers correct and up-to-date information.
Courteously explains any patients responsibilities, i.e.private room differentials, limited insurance coverage, etc. Thoroughly answers all patients inquiries pertaining to admission. Contacts the physicians office if necessary, to rectify any patient demographics, orlogistical problems.
Accurately updates the computer system, to correctly reflect all and personal dermographic information. Explains thoroughly all forms, and obtains and witnesses all required signatures on consent and financial agreements.
Reviews thoroughly all previously obtained orders to ensure accuracy. Promptly enters each admission in the admission log book.
Assists in taking reservation from the physicians offices, in organizing the daily admissions boards and assigning the beds. Accurately and expeditiously enters all information in the computer systems and on admission waiting lists.
Efficiently and courteously answers telephone and addresses all inquires. When necessary, assists in assigning patients to appropriate accommodations.
Computes and complies the hospitals daily census. Gathers requested or required statistics on the census.
Accurately gathers all pertinent data from the computer system, the admission log and the bed board. Adds, subtracts, and computes all data accurately. Records and transcribes all statistics accurately.
Answers the telephone and inquires in a pleasant and courteous manner; promptly identifying the department when answering the telephone. Answers routine inquiries accurately and refers non-routine inquiries to the supervisors. Takes messages thoroughly and accurately.
Cooperates and communicates with all hospital staff, including physicians, patients, their families and visitors in a courteous, effective and professional manner. Is attentive to others in order to respond appropriately, answers questions, or obtains needed information.
Maintains the confidentiality of all, patient, physician and hospital related information. Communicates ideas, problems, suggestions and messages in a timely and effective manner.
Recognizes problems and sees solutions as appropriate. Is able to determine when a problem should be referred to the manager or requires a follow-up attention. Seeks information necessary for accurate completion of job duties and uses reference materials to ensure accuracy.
Demonstrates the ability to recognize, establish and attend to priorities. Strives to make good use of time during the assigned shift through careful coordination of daily tasks. Demonstrates adaptability by adjusting well to changes in scheduling.
Makes appropriate suggestions which would enhance or benefit the area or department. Volunteers assistance to others when appropriate.
Seeks additional assignments when assigned work is completed. Demonstrates an ability and desire to learn more skill sets.
Ensures departmental compliance with applicable standards of The Joint Commission on Accreditation of Hospitals, as well as, applicable federal, state and city regulations. Designs and implements a comprehensive program of quality assurance. Remains aware of current regulatory requirements and thoroughly answers any questions pertaining to these documents.
Adheres to departmental guidelines concerning sick time, vacation, personal days, and other paid/unpaid leaves. Arrives on time for work and meetings, provides proper notification of absences or tardiness and maintains a professional appearance; wears identification badge at all times.
Performs other duties as assigned. The Hospital for Joint Diseases (HJD) at NYU Langone Medical Center is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment.
All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.If you wish to view The Hospital for Joint Diseases (HJD) at NYU Langone Medical Center's EEO policies, pleaseclick here. Pleaseclick hereto view the Federal "EEO is the law" poster or visithttps://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htmfor more information.
To view the Pay Transparency Notice, pleaseclick here. Position Type Part-Time Shift 12:00 PM to 08:00 PM
Admitting Clerk LD
Plans, coordinates, delegates and schedules work of assigned subordinates.
Trains and orients assigned subordinates on Admitting and Hospital Patient Management system (HPMS AS-400) processes and procedures; collaborates with Financial Counseling Assistant and manager when training staff on financial advisement; collaborates and reviews with manager, trainee's job performance in relation to meeting department standards.
Prepares and maintains work schedules of assigned subordinates; assists supervisor in setting departmental standards for subordinates; monitors workload accordingly to ensure department functions are carried out.
Prepares and codes timecards for each pay period for manager's approval.
Maintains, audits, and corrects information of patient computer accounts as directed by manager.
Researches and resolves problems; recommends changes in methods and/or procedures as appropriate; maintains procedures.
Prepares, organizes, and conducts presentations.
Refers difficult account, customer or staff problems to manager; refers patients for financial counseling assistance as appropriate; conveys as much information as possible.
Demonstrates knowledge, skills, and abilities necessary to provide care and/or service appropriate to age groups served.
- Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service.
Minimum two (2) years patient access experience in admitting and/or patient registration. Education
Post high school coursework in business or related field. License, Certification, Registration
N/A. Additional Requirements:
Working knowledge of medical terminology.
Demonstrated knowledge of and skill in customer service, interpersonal relations, oral communication, problem solving, quality management, results orientation, systems thinking, teamwork, written communication, and leadership.
- Demonstrated knowledge of and skill in word processing, spreadsheet, database, and mainframe (patient registration) PC applications.
Knowledge of financial screening process. COMPANY: KAISER TITLE: Admitting Clerk LD LOCATION: Wailuku, Hawaii REQNUMBER: 611578 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Description: PURPOSE: To accurately and efficiently register patients for diagnostic testing, ambulatory surgery, outpatient procedures, in-house admission, and/or treatment in the Emergency Department.
ESSENTIAL FUNCTIONS: Registers each patient accurately, courteously and timely. Ensures timely patient arrival at appropriate treatment area.
Responsible for consistently pursuing payment for services and initiating collection process. Screens patient folders for accuracy and makes any needed corrections before sending them to the Business Office. Acts as extension of Business Office after regular business hours and on weekends and holidays.
Performs other duties within the Business Office as needed for efficient and continuous operation as directed by the Admitting Supervisor and/or Business Office Director. Where appropriate, demonstrates population(s) served patient awareness of growth and development for each age group and modifies admission process as needed.
Qualifications QUALIFICATIONS: Education and Training:
High School or equivalent required. Post High School Vocational/Specialized Training preferred. Licensure, Certification and/or Registration:
Not required. Experience: Six to twelve months previous hospital experience preferred.
Job:Business Office / Registration
Organization:Bayfront Health Punta Gorda
Patient Admitting Clerk
We will accept only engagements for which we are qualified by our experience and competence.
We will assign staff to client engagements in accord with their experience, knowledge and expertise.
We will immediately acknowledge any influences on our objectivity to our clients and will offer to withdraw from a consulting engagement when our objectivity or integrity may be impaired.
Provides assistance to the supervising physician and/or PA providing orthopedic care to patients in a health clinic.
Duties include general nursing duties in the office setting, as well as clerical duties.
Requires high school diploma or GED
Prefer experience in suture removal, cast removal, assisting in cast application; limited scope x-ray, documenting vitals, stock rooms, calling patients with Lab/Radiology results, and the ability to check and dress wounds.
We will respect the intellectual property rights of our clients, other consulting firms and sole practitioners, and will not use proprietary information or methodologies without permission.
We will not advertise our services in a deceptive manner and will not misrepresent the consulting profession, consulting firms or sole practitioners.
We will report violations of this Code of Ethics.
A hospital near Downtown Los Angeles is in need of a temporary Admitting Representative to start right away. As the Admitting Representative you will be responsible for expediting the registration process for patients for both inpatient and outpatient. You will be responsible for verifying the patient's insurance coverage and benefits prior to admission and advising them of their financial responsibilities. You will also refer patients to the Financial Counselor to those who are uninsured or uninsured. If this goes full-time it would pay $16/20/hour, depending upon experiences. Hours are 8am
Req ID: 00291-0010296697 Functional Role: Administrative
City:* Los Angeles
Postal Code:* 90017-1912 Compensation: $19.00 to $22.00 per hour
* Medical Terminology, Insurance Referrals
- Verifications SEND RESUME to email@example.com with subject line "Admitting Clerk"
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