Outpatient Admitting Clerk Job Description Sample
Admitting Rep - Outpatient Registration
Join our award-winning team at UW Medicine
- Northwest Hospital & Medical Center. We're proud of the acclaim we've received for our excellence in patient care and safety. Among the local, regional and national recognition we've received are:
The Distinguished Hospital for Clinical Excellence Award
The Emergency Medicine Excellence Award
This is the second consecutive year Northwest Hospital has achieved both the Spine Surgery Excellence Award and a ranking among the top 10 percent in the nation for spine surgery.
The Stroke Care Excellence Award
Winner of the HealthGrades Distinguished Hospital Award for Patient Safety for the last three years in a row, we're also one of the safest places to get care – among the top 5% in the country.
UW Medicine includes Harborview Medical Center, UW Medical Center, Northwest Hospital & Medical Center, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine and Airlift Northwest.
Northwest Hospital & Medical Center is a full-service, non-profit community hospital, offering comprehensive medical, surgical and therapeutic services. With 281 beds, more than 1900 employees and a world-class medical staff, we provide innovative, technologically advanced care on a patient-friendly, easy-access campus just north of Seattle.
Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
As a UW Medicine
- Northwest Hospital & Medical Center employee, you will enjoy generous benefits and work/life programs.
We're interested in learning more about you and appreciate your taking the time to apply online. UW Medicine
- Northwest Hospital & Medical Center is committed to employing a diverse workforce. EOE
UW Medicine – Northwest Hospital and Medical Center is an Affirmative Action/Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, marital status, physical or mental disability, or any other protected characteristic. Minorities, women, disabled persons, and veterans are encouraged to apply
Incumbent performs a variety of admitting department tasks including but not limited to: Patient registration, general clerical support, customer service, and operating the switchboard. Employees will be cross-trained and expected to work efficiently and effectively in all assignments.
- High school graduate or GED.
Licensure, Registration, Certification
- None required
Keyboard skills required, minimum 40 wpm. Data entry skills required.
Requires working knowledge of medical terminology.
Able to work in a fast paced work environment and perform and prioritize multiple tasks simultaneously.
Health industry experience preferred.
Prefer experience working in admitting and/or switchboard operations.
Customer service in a clinical setting preferred.
Able to work in a high volume, fast paced work environment and perform and prioritize multiple tasks simultaneously.
- Incumbent may be positioned behind a desk or at a computer terminal for periods of four hours at one time.
Physical Demand Level: Sedentary
In an 8-hour workday, must be able to-
Lift / Carry 10 pounds occasionally
As required, must be able to-
Sit, Stand, Walk, Bend, Squat, Kneel, Crawl, Climb and Reach above shoulders
Push and Pull
Perform fine motor functions
Must possess functional vision, hearing, and speech in order to communicate effectively with clients, client advocates, and staff.
Chelsea Contingent Patient Service Representative - Outpatient Lab And Admitting Dept
16201_84150 Admitting - CH
Expected Weekly Hours:
Job Description Details:
St. Joseph Mercy Chelsea (SJMC) is a not-for-profit hospital established in 1970. Located in Chelsea, Michigan, SJMC is a member of Saint Joseph Mercy Health System. SJMC is nationally recognized for both quality of care and patient satisfaction by national ranking organization Press Ganey. SJMC is consistently ranked in the top five percent of hospitals in the country for inpatient satisfaction, employee engagement, and physician satisfaction. SJMC has been recognized for two consecutive years as one of the "Best Places to Work in Healthcare" by Modern Healthcare Magazine and the Studer Group.
SJMC attracts more than 300 physicians in most disciplines, with leading edge technology, including the largest and strongest MRI in Michigan. As a not-for-profit hospital, St. Joseph Mercy Chelsea reinvests its profits back into the community through programs to serve the poor and uninsured, manage chronic conditions like diabetes, health education and promotion initiatives, and outreach for the elderly.
This is a contingent position that will fill in for current staff on PTO, Medical Leaves and any other gaps in the schedule. Hours will vary from 7 am to 5pm Monday through Friday.
Patient Service Representatives greet, interview, and register patients who are being admitted to the hospital.
They arrange for admissions, and obtain and record pertinent identifying insurance information. In addition, they are responsible communicating with insurance companies, verifying benefits and explaining those benefits to patients.
Admitting Representatives assemble the required paperwork for insurance, demographic information, and HIPAA.
Admitters provide a collectors role on patient co-pays and deductibles as well as explaining bills and setting up payment arrangements while maintaining a professional manner and appearance.
Practices effective communication in all interactions (patient, visitor, co-worker, etc.)
Promotes a positive work environment by demonstrating teamwork.
Register patients and verify their insurance coverage for hospital admissions.
Distribute necessary paperwork and insurance information to the required clinical areas.
Educates the patient about the scope or extent of insurance coverage and provide options to the patient for addressing outstanding balances.
Required Education, Experience and Certification/Licensure
- High School Diploma; some college course work preferred
- 1-2 years of computer experience
Required Skills and Abilities
- Excellent communication and customer relations skills
Employees of St. Joseph Mercy Chelsea enjoy…
Full benefits package including Medical, Dental, Vision, PTO, Life Insurance and Disability
Retirement savings plan with employer contribution
Opportunity for growth and advancement throughout SJMHS and Trinity Health
Visit www.stjoeshealth.org/careers to learn more about the benefits, culture and career development opportunities available to you at Saint Joseph Mercy Health System.
This document is intended to describe the generalized duties and responsibilities, the specialized job functions, and the essential requirements of this job. It is not intended to be an exhaustive statement of all supplemental duties, responsibilities, or non-essential requirements or reflect any accommodations made under the American's with Disability Act, the Michigan Handicapper's Act, or SJMHS's Return to Work Program.
Trinity Health's Commitment to Diversity and Inclusion
Trinity Health employs more than 120,000 colleagues at dozens of hospitals and hundreds of health centers in 21 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.
Medical Admitting Clerk
SCA, a leader in the outpatient surgery industry, strategically partners with health plans, medical groups and health systems across the country to develop and optimize surgical facilities. SCA operates more than 200 surgical facilities, including ambulatory surgery centers and surgical hospitals, in partnership with approximately 3,000 physicians. For more information on SCA, visit www.scasurgery.com.
La Veta Surgical is a Multi-Specialty Surgical Center with 5 OR's and 1 GI Suite. We also have a 2nd site in Irvine, Ca where there are 2 OR's and 1 GI Room. We are a state-of-the-art center and are looking Administrative Assistant with a positive attitude, lots of energy and someone who is able to thrive in a fast paced environment are a must.
Accountabilities / Responsibilities
We are seeking a part time experienced medical admitting clerk who is reliable, detail-oriented, takes initiative, is a skilled problem solver, self-directed and able to work independently, and who has a positive and cooperative work ethic.
Serves as telephone operator for facility; routes incoming calls correctly
Receives and routes any front desk deliveries
Greets patients and provides necessary paperwork for completion
Notifies appropriate nursing staff that patient is present after patient has completed paperwork
Keeps track of patient's family, patient's driver, etc.
Ensures that pharmaceutical/equipment/supply representatives have logged in and have appropriate badges
Prints out all labels, forms, etc., for patient charts and assembles charts before appointment
Handles logging of clinical data into the facility PAS software, scans medical records into electronic records storage software
Handles the printing of operative reports and getting physician signatures
Works with the Clinical team to print and scan pathology reports into the electronic records software
Any additional tasks as assigned by the BOM
Ability to work independently and as a self-starter with a high level of initiative
Must be dependable and reliable
Ability to multi-task.
Strives to be professional, courteous, helpful and cooperative
High school diploma or GED certificate
Good computer and typing skills
Good communication skills, strong emphasis on excellent customer service
Strong ethical and moral character references
Please send resumes to: firstname.lastname@example.org
Admitting / Clerk
- 1-2 yrs experience preferred
The Admitting Clerk provides coverage for the Admitting/Communications department on the day and evening shifts 7 days a week. S/he is often the patientâ€™s first contact with Weeks Medical Center. During the course of a normal shift the admitting clerk will be required to deal with patients of all ages. Courtesy and professionalism are a must in this position as the admitting clerk often may be the patientâ€™s first contact with Weeks Medical Center.
Admitting Functions: Responsible for processing patients as they enter the facility. This includes inpatient, emergency and outpatient services. S/he verifies the accuracy of existing data, updating as necessary. Is responsible for scanning insurance cards as well as other documents into Horizon Patient Folder. Coordinates admitting procedures with other departments and, by following established protocols and procedures, helps ensure proper patient handling. This includes monitoring of the Emergency Department Management (EDM) tracking board to ensure proper processing of emergency patients. The admitting clerk is responsible for batching and entering patient charges. Additional duties include collecting co-pays and other payments, delivering documents to various departments, ordering supplies and maintaining a clean environment in the waiting area and office area.
Dispatch Functions: Handles all incoming phone calls, ambulance dispatching and communications, and paging responsibilities for the hospital as well as calling in on-call personnel. Monitors all alarms and security cameras within the communications center. Additional duties include handling physician phone communications, requests, and taking messages. The admitting clerk is the information center for the hospital and must direct patients/visitors to specific locations.
High school diploma or equivalent with special interest in business or health related fields.
Basic office skills including PC, typing/keyboarding and phone experience.
Familiarity with the health care environment and medical terminology is an asset.
Prior clerical experience desired.
Must have excellent people skills.
Essential Functions of the Job
Required skills and competencies. Has competency checklist been completed with all competencies met (i.e. job skills / knowledge, equipment knowledge)?
Demonstrates current clerical competence and excellence in clerical practice.
Is the hospital information center for patients and visitors both on the phone and in person. Greets patients as they enter the facility and directs them to specific areas as necessary. Checks in scheduled and emergency patients.
Enters lab patients into the eCW system in a timely manner to ensure prompt processing of lab patients, using a visit status of Same Day and ensuring that the appropriate Visit ID is attached to the appointment.
Processes all registrations and distributes paperwork to the proper departments in a timely manner, including monitoring the Emergency Department tracking board to ensure proper handling of Emergency Department patients.
Verifies accuracy of patient demographic and insurance information, maintains and updates patient information in the computer system,initiates necessary paperwork and obtains signatures for treatment and/or billing. Monitors AhiQA software throughout shift and corrects or disputes errors in a timely manner. Exceeds: Accuracy rate in AhiQA greater than 99.0%. Meets: Accuracy rate in AhiQA between 97.0% and 98.99%. Needs improvement: Accuracy rate in AhiQA below 97%.
Accurately scans insurance cards, consents for treatment, Privacy Notices and other documents into Horizon Patient Folder (HPF) via Imaging Link Engine (ILE).
Works with Med-surg staff to ensure that inpatient consent for treatment/billing is obtained and scanned into the patient chart in HPF for all inpatient, SNF and ICF admissions.
Responsible for making status changes in inpatient records to include ED to Observation, Observation to Acute, Acute to SNF, etc. and use appropriate status codes.
Responsible for changing visits from pre-reg to admit status and updating the MSP Questionnaire.
Accurately and completely posts charges to patient accounts.
Handles all ambulance dispatching and communications according to hospital and ambulance corps protocols, sets up ambulance transfers according to policy and follows the transfer algorithm; maintains accurate documentation.
Monitors all alarm systems and initiates drills and codes according to hospital protocols and maintains accurate documentation.
Handles all telephone communications in a timely, professional, courteous and helpful manner (i.e. hospital physicians, paging of hospital personnel and calling in on-call personnel), maintaining accurate documentation.
Able to receive cash, check and credit card payments, entering payments into the appropriate cash batch and printing a receipt. This includes payments on patient bills, Emergency Department co-pays, employee payments for supply items, etc.
Accurately maintains cash box balance, cashing out daily. Cash, check and credit card amounts submitted to billing must each equal the amount in the batch posted. Money sent to the bank must match these totals. Exceeds: Less than 3 errors per year, Meets: 3-5 errors per year, Needs Improvement: 6 or more errors per year.
Responsible for securing cash bags for various departments, securing mail deliveries, securing keys to various locations and maintaining appropriate documentation.
Distributes pagers, maintains the paging software database and maintains logs to ensure that appropriate personnel are properly prepared for on-call duty.
Performs other tasks as assigned by the Admitting/Communications Manager.
Job Code:82404836 Posted:Jun-13-2018 Click Here to Apply Online
Current Employees Click Here to Apply Online
Registration Clerk - Admitting (Per Diem - Varied)
The Registration Clerk greets, identifies and registers the patient at the point of service, activates or initiates the medical record and account. Obtains consent signature(s). Collects and receives patient's payments and valuables, verifies insurance benefits and eligibility, completes payer notification, and may secure authorization for payment on assigned accounts.
This position is required to work holidays, weekends, various shifts, and provide coverage to other positions or areas as needed to meet department and patient needs. Provides coverage for other functional jobs in order to cover shifts. May mentor other staff.
Collects appropriate co-pays, deposits and issues receipts.
Completes Registrations in accurate and timely manner with 97% accuracy. Ensure all authorizations and signatures are obtained. Completes third party payer forms.
Contacts employers for worker's compensation cases to obtain and document carrier information.
Documents information in computer systems. Makes copies as needed.
Notified department or nursing station of patient's arrival. May transport patient to a department.
Provides excellent customer service to patient, family and visitors.
Provides functional guidance and direction to new employees.
MINIMUM QUALIFICATION REQUIREMENTS:
High School Diploma or equivalent. Certification from a technical school preferred.
Completion of Medical terminology course preferred.
CHAA certification preferred.
Two years experience in a healthcare setting or insurance related field required. Customer service experience preferred.
Knowledge of insurance authorization required to include Managed Care, Medicare, and Medi-Cal and other commercial payers requirements. Medical terminology required and expertise must be demonstrated.
Knowledge of Patient Registration Process required.
Knowledge of EMTALA and Consent Laws required. Use of Microsoft Outlook e-mail required.
Knowledge of Community Resources required. Effective verbal and written English skills. Knowledge to utilize all IT applications within the Patient Access department, including, but not limited to MS4, Document Imaging, Navicare, Internet Insurance Verification, AETS, Kronos, eLearning, Public Folders, etc.
Ability to understand variances in payer requirements based on type of service and/or procedure, for inpatients and outpatients preferred. Ability to effectively communicate payer requirements to patients and/or patients' family members. Ability to maintain quality standards and proficient performance standards during high activity and/or stressful situations required.
Demonstrated ability to organize/prioritize and handle multiple demands and interruptions while maintaining a high energy, flexible, and optimistic attitude. Use of industry utilized insurance verification systems (HDX, IDX, and POS, etc.) an asset. Demonstrated ability to utilize a variety of computer applications and access specific Internet Web sites for information and become competent in any other new technology that is introduced and becomes departmental standard.
Able to work independently. Ability to maintain quality standards and proficient performance standards during high activity and /or stressful situations must be demonstrated.
The Registration Clerk answers multiple requests for information/direction or refers these requests to appropriate source. The Registration Clerk has the ability to apply common sense understanding to carry out detailed written and oral instructions also has the ability to deal with problems involving a few concrete variables in standardized situations.
Able to verify insurance benefits, and initiate authorizations. Can provide in depth understanding and guidance to coworkers and contribute to improve department service levels as identified. This position contributes actively to department improvement activities.
This position may serve actively in the mentor role for new employees and must participate in the peer review process. Employees in this position may represent the department in meetings both internal and external, may be requested to act in interim positions and may conduct special in-services for peers as arranged.
Admitting Clerk - Part Time - Chaska (48Hrs)
Two Twelve Medical Center
111 Hundertmark Road
1st and 2nd
yes depending on where it falls
This part time (.6FTE), benefit eligible Admitting Clerk position is available at Two Twelve Medical Center in Chaska. Primary shifts are 1st and 2nd (days and evenings) with an every other weekend rotation and a holiday rotation that is yet to be determined. Familiarity with medical terminology and health insurance strongly preferred.
Purpose of Job
This position is responsible for complete and accurate registration including insurance verifications and point-of-service collections. Responsible for rotating to support the overall registration process, including: cashier, pre-registration, registration and point-of-service collection. Areas supported include: Main Admitting, Imaging, Emergency, and Same-Day Surgery at multiple locations.
Interfaces with patients, staff and third-party payers to ensure accurate and timely registration.
Gathers all necessary demographic and insurance information in person or over the phone.
Ensures proper collection and posting of payments.
Performs pre-service payment collection and registration.
Completes insurance eligibility verification.
Assists and refers external and internal customers to proper resources for questions.
Reconciles and performs end of day cashier duties.
Provides professional and courteous customer service to internal and external customers.
Performs other duties as assigned.
Minimum Education/Work Experience
High school graduate or equivalent
Strong Customer service experience
Attention to detail
Ability to effectively handle high-stress, fast paced environment
Ability to multi-task
Ability to perform basic math functions and count money
Ability to serve patients in a friendly and efficient manner
Knowledge of basic computer functions and Microsoft Office applications
Ability to respond appropriately to unpredictable situations and diverse patient populations
Ability to work autonomously and as a team
Capable of making independent decisions with the use of good critical thinking and problem solving skills
Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above
1 year proven health insurance experience
Post-secondary education in a related field
Familiar with medical terminology
Click here to review the physical demands of this position
Join an organization that seeks to enhance the lifelong health of the people it serves with a culture that nurtures the whole person- mind, body and spirit. Ridgeview Medical Center will not discriminate against or harass any employee or applicant for employment because of race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, creed, marital status, familial status, sexual orientation, gender identity, status with regards to public assistance, membership in a local human rights commission, or any other category that may be protected by law.
AHD Admitting Clerk
SUMMARY:# The AHD Admitting Clerk interviews incoming patient or representative and enters information required for admission into computer.# Performs related duties as required. DUTIES # ESSENTIAL JOB FUNCTIONS: #NOTE:
Following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification. 1.# #Interviews patient or representative to obtain and record name, address, age, religion, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.
Explains hospital regulations such as visiting hours, payment of accounts, and schedule of charges.# Provides training to other staff for the purposes of registration and eligibility. Registers and interviews patients to obtain demographic and financial information necessary for patient identification, billing and collection of accounts. 2.## Escorts patient or arranges for escort to assigned room or ward. Stores patient#s valuables.
Receives payments on accounts. 3.###Enters patient admitting information into computer and routes printed copy to designated department.Obtains signed statement from patient to protect hospital#s interests.# Maintains confidentiality in maintaining all patient records. Reviews and investigates health care coverage and policy limitations to update patient information for long term care, short term treatment and/or programs such as Charity, County Medical Services Program (CMSP), Medi-Cal, Family P.A.C.T., Child Health and Disability Program (CHDP), ADAP, and all other related programs. 4.###Advises patient/guarantor of financial obligations; collects and processes deposits, copayments and pre-payments for services. Assists patients in resolving issues with billing and collection of their hospital account(s). Reviews and analyzes patient account information, payment history, verification and collection of insurance or other coverage information and/or assists patient in submitting needed information to billing or setting up payment arrangements. 5.## Contacts and consults with patient, guarantor, or other representative, as well as with various County, State, Federal or other outside agencies regarding patient matters related to eligibility for health care services.
Interprets laws and regulations of Federal, State and County programs and advises patient of eligibility requirements, as well as their rights and obligations in receiving financial services from these programs. Assists patients in completing applications and forms when necessary and reviews for accuracy and completion. Informs and advises medical providers of patients# financial status and maintains open communication with Physicians and clinical staff to ensure timely notification of any health conditions or diagnosis that could qualify patient for programs to assist them with their healthcare costs. 6.###Determines eligibility for a third party payment source according to established policies and procedures including private health plans, Victims of Crimes, Workers# Compensation and lawsuit settlements.
Reviews difficult or unusual cases with Supervisor or Lead Worker for clarification and to ensure accuracy in assessing patient financial circumstances and eligibility determinations. Stays informed of both internal and external programs. Researches, reviews, interprets, and follows all relevant policies, procedures, regulations, guidelines and laws and attends mandatory training.
Works independently with minimal supervision. 7.###Immediately updates all patient financial information in the hospital/clinic information system and enrolls all applications and supporting documentation to the appropriate agencies and/or departments within prescribed timelines, to ensure timely and accurate submission of claims needed to maximize reimbursement to the Medical Center. 8.## Plans, organizes and prioritizes workload and processes information at a speed necessary for successful job performance.# Assists with special projects and performs related clerical and administrative duties as required. MINIMAL QUALIFICATIONS:#Education: High school diploma or general education degree (GED);# Education:
Successful completion of the Eligibility Academy/Training Programs and respective examination offered through AHS.
Six to twelve months in a customer service field.
Bilingual, where necessary.
QUALIFICATIONS: Education: High school diploma or general education degree (GED); Education:
Successful completion of the Eligibility Academy/Training Programs and respective examination offered through AHS. Minimum Experience: Six to twelve months in a customer service field.
Minimum Experience: Bilingual, where necessary.
This position is an internal posting for current CRMC Employees to apply/sign beginning at 8:00 am on#7/11/18 until 4:00 pm on 7/16/18. POSITION SUMMARY Admitting Clerks have initial customer contact which provides an exchange of needed information.
The information gathered serves various departments. High quality customer service and overall efficiency will result in customer satisfaction and will help Cuyuna Regional Medical Center achieve its goals. POSITION QUALIFICATIONS Education and Experience:
Successful completion of data entry, and general clerical standards administered by Cuyuna Regional Medical Center Human Resources staff. License/Certificates: N/A Special Skills and Aptitudes:
Ability to work independently. Effective interpersonal relationship skills including good listening and communication skills. Ability to handle confidential information discreetly and appropriately.
Ability to adapt resources to meet the needs of the situation. Adjusts to stressful situations with confidence and good judgment. ESSENTIAL RESPONSIBILITIES Processes patient registrations in a timely and accurate fashion.
Receives and interviews incoming patients/residents or representatives to obtain pertinent data. Processes pre-registration documents. Confirms insurance benefits, including copies of required documents.
Obtains patient/resident or responsible person#s signature where required and creates wrist band and labels when required. Distributes registration records to proper departments. Files documents in an accurate manner.
Processes telephone calls and pages efficiently, accurately, politely and calmly. Corrects registration errors and sends for needed billing information. Performing a Can-Do Spirit while other duties may be assigned.
Lead Responsibilities Customer Service and communication skills are essential for the lead position. Provide day to day direction to staff in daily operations to including taking calls and redirecting staff to prioritize tasks. Communicate performance issues to manager.
Assist in the training of new staff and developing of current staff, in registration functions and customer service standards. Analyze and monitor all assigned registration/billing work queues, identify registration error trends and develop training resources to improve accuracy. Work closely with billing staff to identify and create account accuracy improvement projects.
Serve as a communication liaison between billing, coding and registration staff for problem accounts and efficiencies. Utilize, analyze and suggest improvements in technology use for determination in advancement of registration efficiencies and process improvement. Assist Admitting Manager with daily staff scheduling, adhering to department payroll budget guidelines.
Assist in the completion of monthly accuracy audits for all registration staff, including ancillary clinics. Assist Admitting Manager in recruiting, hiring and retaining department staff members. #
The Registrar is responsible for the accurate and timely completion of the patient registration process. Obtains complete and accurate information ultimately contributing to a timely and effective billing process.
Demonstrates effective communication skills when dealing with patients, physicians and hospital staff. Education: High School Diploma or GED required
Experience: Experience dealing with people.
Admitting office/healthcare registration experience preferred. Knowledge of medical terminology, billing policies, AHCCCS and Medicare preferred. Requires accurate typing/data entry skills (minimum 25 wpm). Requires ability to pay attention to detail while working on several tasks simultaneously.
Must possess ability to establish and maintain effective working relationships with the public. Must be able to follow directions and to perform work according to department standards when no directions are given. Requires good interpersonal skills.
Must have good communication skills, both verbal and written. Requires ability to function effectively in fast-paced environment with multiple demands/deadlines. Position requires some overtime and ability to coordinate several activities simultaneously.
Must be emotionally mature and able to function effectively under stress. Must be able to read, write, and follow instructions and document care given in English. Requires ability to effectively plan and organize.
341-10 Admitting Clerk - PRN
The Admissions Specialist acts as a liaison between the hospital, patient’s and/or patient’s family, insurance companies and physician’s offices. Their primary function is to follow up with the assigned insurance’s regarding the account from initial billing, rebilling and correcting as required, to insurance payment that is promptly. At such time, rep is to review account for patient responsibility, contractual and/or discount arrangements. Also, responsible for review and correction of remittance advises, explanation of benefit from insurance companies or any other correspondence assigned.
Required: High School graduate or equivalent.
Preferred: Some college or technical training.
Preferred: Hospital or similar medical facility experience.
Must be able to follow directions and to perform work according to department standards when no directions are given. Must be emotionally mature and able to function effectively under stress.
Computer literate with spreadsheet and word processing applications. Organized, efficient and detail oriented. The ability to use Windows-based system, fax, copier, and multi-line, multi-function phone.
Licenses/Certificates : None
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