Outpatient Admitting Clerk Job Description Sample
Outpatient Surg. Admitting Rep.
Department: 866606 - Osc Support
Full/Part Time/PRN: Day Job
Schedule: Per Diem - PRN
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information
Experience and Education
High school diploma or equivalent and one to two (1-2) years hospital admitting experience in health care environment is required. Preferred: Two (2) years college and Admitting office experience in physician's office.
Registers patients for scheduled admissions and outpatient proce- dures. Performs patient intake and registration activities, such as greeting patients, updating demographics, preparing paperwork, collecting fees, etc.
Collects copayment and deductibles due from patients and forwards to cashier. Treats patients and their families with respect and dignity. Ensures confidentiality of patients' records.
Triages phone calls, transferring to RN, voicemail, etc. as appropriate. Maintains daily productivity goals and key indicators.
Verifies patient has been properly identified to prevent multiple or duplicate medical records and Parkland numbers, attaining 98% accuracy rate. Manages files, coordinates pick-up from departments. Collects from physicians, pulls and replaces charts, and documents medical record requests.
Prepares physician patient schedules, documents appointments onto appropriate physician's schedule, writes appointments onto discharge sheets for patients, and coordinates appointments for unit.
Balances cash drawer at each day's end. Takes bank deposit to appropriate location each morning.
Provides administrative support to department as needed. Schedules meetings, organizes calendars, prepares correspondence, etc.
Distributes mail to appropriate parties. Opens mail for unit and takes actions accordingly.
Obtains appropriate signatures on admitting consent forms within 24 hours of admission. Initiates advance directive process.
Coordinates referrals. Interacts with payors and patients to ensure that referrals requested by physician are arranged and documented.
Performs data management activities. Ensures updates in IDX, collects encounter forms, verifies that forms have needed information.
Completes monthly reports, such as patient volume report and practice analysis report.
Interviews patients and/or their representative to obtain accurate demographic information, including insurance information. Notifies manager concerning admissions that do not meet hospital's criteria.
Demonstrates ongoing competency skills, above level problem solving skills and decision-making abilities.
Performs other duties as assigned.
Other Duties: Performs other duties as assigned.
UTSouthwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; gender, including sexual harassment; age; disability; citizenship; and veteran status. In addition, it is UTSouthwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.
Per Diem – fill in hours
Must be available 12 weekend shifts per year
Must be available for 2 holiday shifts per year (Memorial Day, Independence Day or Labor Day) and one winter (Thanksgiving, Christmas or New Year's)
Must be available 2 additional shifts per month
This position is covered by the SEIU Collective Bargaining Agreement
Arranges for the efficient and orderly admission of inpatients and registration of individuals who have hospital based outpatient testing or procedures.
Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer database.
Distributes appropriate information to ancillary departments. Participates in performance improvement and CQI activities. Excellent communication skills and the ability to deal with individuals at all levels. Excellent customer service skills required.
High School graduate or equivalent. Basic computer skills. Ability to type 40 wpm.
Admitting / Clerk
- 1-2 yrs experience preferred
The Admitting Clerk provides coverage for the Admitting/Communications department on the day and evening shifts 7 days a week. S/he is often the patientâ€™s first contact with Weeks Medical Center. During the course of a normal shift the admitting clerk will be required to deal with patients of all ages. Courtesy and professionalism are a must in this position as the admitting clerk often may be the patientâ€™s first contact with Weeks Medical Center.
Admitting Functions: Responsible for processing patients as they enter the facility. This includes inpatient, emergency and outpatient services. S/he verifies the accuracy of existing data, updating as necessary. Is responsible for scanning insurance cards as well as other documents into Horizon Patient Folder. Coordinates admitting procedures with other departments and, by following established protocols and procedures, helps ensure proper patient handling. This includes monitoring of the Emergency Department Management (EDM) tracking board to ensure proper processing of emergency patients. The admitting clerk is responsible for batching and entering patient charges. Additional duties include collecting co-pays and other payments, delivering documents to various departments, ordering supplies and maintaining a clean environment in the waiting area and office area.
Dispatch Functions: Handles all incoming phone calls, ambulance dispatching and communications, and paging responsibilities for the hospital as well as calling in on-call personnel. Monitors all alarms and security cameras within the communications center. Additional duties include handling physician phone communications, requests, and taking messages. The admitting clerk is the information center for the hospital and must direct patients/visitors to specific locations.
High school diploma or equivalent with special interest in business or health related fields.
Basic office skills including PC, typing/keyboarding and phone experience.
Familiarity with the health care environment and medical terminology is an asset.
Prior clerical experience desired.
Must have excellent people skills.
Essential Functions of the Job
Required skills and competencies. Has competency checklist been completed with all competencies met (i.e. job skills / knowledge, equipment knowledge)?
Demonstrates current clerical competence and excellence in clerical practice.
Is the hospital information center for patients and visitors both on the phone and in person. Greets patients as they enter the facility and directs them to specific areas as necessary. Checks in scheduled and emergency patients.
Enters lab patients into the eCW system in a timely manner to ensure prompt processing of lab patients, using a visit status of Same Day and ensuring that the appropriate Visit ID is attached to the appointment.
Processes all registrations and distributes paperwork to the proper departments in a timely manner, including monitoring the Emergency Department tracking board to ensure proper handling of Emergency Department patients.
Verifies accuracy of patient demographic and insurance information, maintains and updates patient information in the computer system,initiates necessary paperwork and obtains signatures for treatment and/or billing. Monitors AhiQA software throughout shift and corrects or disputes errors in a timely manner. Exceeds: Accuracy rate in AhiQA greater than 99.0%. Meets: Accuracy rate in AhiQA between 97.0% and 98.99%. Needs improvement: Accuracy rate in AhiQA below 97%.
Accurately scans insurance cards, consents for treatment, Privacy Notices and other documents into Horizon Patient Folder (HPF) via Imaging Link Engine (ILE).
Works with Med-surg staff to ensure that inpatient consent for treatment/billing is obtained and scanned into the patient chart in HPF for all inpatient, SNF and ICF admissions.
Responsible for making status changes in inpatient records to include ED to Observation, Observation to Acute, Acute to SNF, etc. and use appropriate status codes.
Responsible for changing visits from pre-reg to admit status and updating the MSP Questionnaire.
Accurately and completely posts charges to patient accounts.
Handles all ambulance dispatching and communications according to hospital and ambulance corps protocols, sets up ambulance transfers according to policy and follows the transfer algorithm; maintains accurate documentation.
Monitors all alarm systems and initiates drills and codes according to hospital protocols and maintains accurate documentation.
Handles all telephone communications in a timely, professional, courteous and helpful manner (i.e. hospital physicians, paging of hospital personnel and calling in on-call personnel), maintaining accurate documentation.
Able to receive cash, check and credit card payments, entering payments into the appropriate cash batch and printing a receipt. This includes payments on patient bills, Emergency Department co-pays, employee payments for supply items, etc.
Accurately maintains cash box balance, cashing out daily. Cash, check and credit card amounts submitted to billing must each equal the amount in the batch posted. Money sent to the bank must match these totals. Exceeds: Less than 3 errors per year, Meets: 3-5 errors per year, Needs Improvement: 6 or more errors per year.
Responsible for securing cash bags for various departments, securing mail deliveries, securing keys to various locations and maintaining appropriate documentation.
Distributes pagers, maintains the paging software database and maintains logs to ensure that appropriate personnel are properly prepared for on-call duty.
Performs other tasks as assigned by the Admitting/Communications Manager.
Job Code:82404836 Posted:Mar-15-2018 Click Here to Apply Online
Current Employees Click Here to Apply Online
Scheduling Clerk - Admitting - FT - Days W/ Rotation
Regional Medical Center is your community healthcare provider: a 421-bed facility that offers inpatient,
outpatient, medical, surgical and emergency care. Munroe Regional Medical
Center is accredited by the Joint Commission and features a certified Chest
Pain Center with specific accreditations for atrial fibrillation and heart
We are continually growing to offer the latest in technology and services.
Munroe Regional Medical Center is committed to high
quality service and operational excellence while delivering exceptional care to
our family, our community. Our
commitment to excellence does not stop with our patients. We offer team members the most rewarding
careers, comprehensive benefits, competitive pay, and, the opportunity to make
a difference in the care we offer each of our patients.
Primary function is to schedule and create QPA accounts for
patient diagnostic imaging to include the use of on line ordering systems,
authorizations, Obtain a good
rapport with physician office staff for
Answering incoming calls in a
professional manner from physician office and patients requesting appointments.
Returning calls within 24 hours on all messages left. · High School diploma or equivalent required. · Communication skills are a must/plus, incumbent must be able to function effectively under stress. Familiarity with software packages and navigation techniques. Must be able to work under high stress volumes, multi task, detail oriented and works independently. · One year of office experience in a medical setting is preferred, knowledge of medical terminology required. Previous work experience in a radiology outpatient setting required.
Answer and transfer calls received on switchboard in a pleasant manner and timely fashion.
Be able to handle emergency situations in an efficient calm manner.
Greet customers promptly and courteously; give customers full attention.
Accurately obtains and enters registration information into access management.
Obtain and scan in insurance cards, driver's license and any other pertinent information regarding patients encounter.
Interview patients for Ebola, flu/virus and fall risks; documents accordingly.
Verify and check for insurance eligibility for each patient encounter.
Collect co pays when appropriate or gives/explains private pay agreement form to patient.
Express understanding of downtime procedures.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School Diploma or equivalent required.
Customer service, clerical experience and computer knowledge preferred.
Admitting Clerk - Per Diem
Interviews incoming patients/representatives to obtain identifying information and other data required for admission. Performs a variety of clerical duties.
Interviews patients/designee and obtains all relevant demographics, insurance information and required signatures.
Enters all pre-admission and admission information into Hospital Information System and verifies accuracy.
Collects point of service payments, as required.
Explains hospital regulations to patient/designee and answers questions concerning hospitalization.
Performs chart processing and reconciliation. Ensures completed chart accompanies patient to floor upon admission.
Directs or assists patients and/or visitors to appropriate department or assigned room, as needed.
Performs related duties, as required.
High School Diploma or equivalent, required.
Prior customer service experience, required.
Data entry skills (80 keystrokes per minute), required.
Strong communication, interpersonal, organizational skills, required
Varied hours/days according to the needs of the department which includes weekends and holidays as needed.
Medical Admitting Clerk
SCA owns and/or provides management services to 205 ambulatory surgery centers, surgical hospitals, and hospital surgery departments, in partnership with approximately 2,800 physicians and in affiliation with 105 health systems. SCA's clinical systems, service line growth strategies, benchmarking processes, and efficiency programs create measurable advantage for surgical facilities – clinically, operationally, and financially.
Facility Description: La Veta Surgical is a Multi-Specialty Surgical Center with 5 OR's and 1 GI Suite. We also have a 2nd site in Irvine, Ca where there are 2 OR's and 1 GI Room. We are a state-of-the-art center and are looking Administrative Assistant with a positive attitude, lots of energy and someone who is able to thrive in a fast paced environment are a must.
Accountabilities / Responsibilities
We are seeking a part time experienced medical admitting clerk who is reliable, detail-oriented, takes initiative, is a skilled problem solver, self-directed and able to work independently, and who has a positive and cooperative work ethic.
Serves as telephone operator for facility; routes incoming calls correctly
Receives and routes any front desk deliveries
Greets patients and provides necessary paperwork for completion
Notifies appropriate nursing staff that patient is present after patient has completed paperwork
Keeps track of patient's family, patient's driver, etc.
Ensures that pharmaceutical/equipment/supply representatives have logged in and have appropriate badges
Prints out all labels, forms, etc., for patient charts and assembles charts before appointment
Handles logging of clinical data into the facility PAS software, scans medical records into electronic records storage software
Handles the printing of operative reports and getting physician signatures
Works with the Clinical team to print and scan pathology reports into the electronic records software
Any additional tasks as assigned by the BOM
Ability to work independently and as a self-starter with a high level of initiative
Must be dependable and reliable
Ability to multi-task.
Strives to be professional, courteous, helpful and cooperative
High school diploma or GED certificate
Good computer and typing skills
Good communication skills, strong emphasis on excellent customer service
Strong ethical and moral character references
Please send resumes to: firstname.lastname@example.org
JOB SUMMARY AND ESSENTIAL FUNCTIONS:
Interviews, registers, performs data entry and various clerical functions to record and maintain patient access information required for treatment, services and/or admission. Updates patient information to reflect demographic, financial status changes, patient transfers and current bed assignment. Ensures that all demographic, financial, and other required information is secured and verified in accordance with established polices and procedures.
Education: High school diploma or equivalent with related course work required.
Completion of a clerical or office management program desired. Demonstrated ability to type 20 wpm.
Experience: Twelve (12) months Clerical experience within a Hospital or Healthcare facility.
Strong knowledge of third party insurance and the prior authorization process is required.
Completion of clerical program, customer service or equivalent education maybe utilized in lieu of experience. Strong communication and interpersonal skills required to explain policies or procedures, relay patients' needs to appropriate personnel and communicate with others in situations requiring sensitivity and tact.
Demonstrated ability to prioritize and work in a fast paced emergency setting. Demonstrated ability to proofread and check documents for accuracy with attention to detail required. Experience with third party payors preferred. Must successfully complete medical terminology within 90 days of assignment.
PHYSICAL DEMANDS: Work requires prolonged walking or standing, stooping and bending, reaching and grasping with arms and hands, using a keyboard to enter or transform words or data, and normal hearing.
High school diploma or equivalent is required
1-2 years experience is required
Experience is required
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Click here if you are a Regional One Health Employee
Patient Admitting Clerk
The Corporate Advisory Services group helps operating companies and strategic investors identify, assess, and forecast political risks when entering into or expanding within international markets. Eurasia Group's integrated research platform can be customized for each client depending on its specific business model, risk tolerance, and industry sector.
Provides assistance to the supervising physician and/or PA providing orthopedic care to patients in a health clinic.
Duties include general nursing duties in the office setting, as well as clerical duties.
Requires high school diploma or GED
Prefer experience in suture removal, cast removal, assisting in cast application; limited scope x-ray, documenting vitals, stock rooms, calling patients with Lab/Radiology results, and the ability to check and dress wounds.
The Global Energy & Natural Resources group manages relationships with clients in the energy, utilities, mining, and agriculture sectors. We also originate and coordinate research in these areas, tailoring regional analysis into focused market intelligence, risk management, and strategic-planning support.
Northeastern Nevada Regional Hospital in Elko, Nevada is seeking a positive, motivated Admissions Clerk to work in a fast paced hospital setting.
Primary Responsibilities include admission procedures for hospital inpatients and outpatients. Obtaining all necessary information, and being responsible for the completeness and accuracy of all forms and consents.
The Admission Clerk carries out these duties while respecting the dignity and privacy of patients. This position will register patients in the Emergency Department and front admitting areas. The admissions clerk is also responsible for processing workers compensation (C-4 Forms) to ensure a timely turnaround to compensations carriers and employers as well as processing transfers, admits and discharges.
This position reports to the director of the Patient Financial Services.
ABOUT US: At Northeastern Nevada Regional Hospital's 75-bed facility, you're more than just an employee; you're part of our family.
Community population approximately 35,000. We are located at the base of the beautiful Ruby Mountains, elevation level 5,000. www.nnrhospital.com
BENEFITS OVERVIEW: Medical/Dental/Vision insurance, company paid basic life and AD&D insurance, Supplemental and Voluntary insurance options, 401K with employer match, Paid Time Off/Holidays, tuition reimbursement program, cell phone discounts, and Flexible Health Spending Account/Dependent Care Account option.
Prefer high school graduate or GED.
Knowledge of medical terminology, human physiology, and anatomy preferred.
Strongly prefer at least one (1) year of office, computer, and data entry experience.
Must be able to communicate & comprehend accurately & effectively in English through written & verbal correspondence.
Must have high integrity and ability to maintain confidential information.
Must maintain a pleasant & professional demeanor under pressure, with multiple duties, emotional situations, and constant interruptions in a fast-paced environment.
Must be able to work with a moderate level of noise.
Must be able to work a flexible schedule, if needed. Must be able to work evenings and weekends, as needed.
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