Ozone Park Job Description Sample
Branch Operations Coordinator
Branch Operations Coordinator is primarily responsible for providing daily operational assistance in accordance with the guidelines and objectives set forth by the Bank. Deliver excellent customer service experiences to both prospective and existing clients while ensuring compliance requirements are met.
Works closely and provides input to the Assistant Branch Manager and Branch Manager to fulfill the daily requirements needed to continually improve branch performance. Authorized to approve within allowable limits:
Wire Transfers; Overdrafts; Items on NSF report and (PNET) supply order. Has authority in the absence of the Branch Manager for all logs and monthly self assessment reports. Directly responsible for monitoring and facilitating all monetary transactions in accordance with bank policy.
Oversees Financial Services Associates in the performance of their duties while providing operational approval and instruction. When applicable, responsible to ensure branch is in proof. Communicates and implements branch policies and procedures.
Provides training and guidance to staff to ensure transactions are processed accurately and efficiently by using in-depth policy and procedural knowledge to also handle complex transactions and issues. Conducts daily and weekly operations, sales and service meetings and de-briefing sessions in accordance with Bank operations, sales and service standards. Establishes new accounts; interview loan applicants and assist in the application process.
Has full access to confidential reports via Dashboard in order to print and update various lists. Solicits and promotes new business by actively selling Bank products. Conducts tele-consulting and other sales campaigns while referring business to other units of the Bank.
Positively encourages the delivery of exceptional customer service, team sales referrals and campaign participation. Follows-up on selected sales leads. Ensures product suitability as needed.
With the assistance of other designated staff members, functions as primary dual control for platform, night depository processing, vault opening/closing, ATM proof and replenishment. Oversees branch scheduling and timekeeping process. Open and/or closing the branch in the absence of the Branch/Assistant Branch Manager.
Cover other branches as necessary. Work weekends and/or extended hours as required. Assists with branch audits and reporting to ensure that the branch is operating in compliance with Federal and State banking requirements.
Adheres to all Banking procedures and advises the Security Department of any security breaches. Participates in meetings held by Retail Regional Management; travel to work related seminars. Based on established policies and procedures, processes transactions accurately and efficiently to build customer confidence and trust.
Maintains the highest individual level of customer service standards while consistently exceeding customer expectations. Lobby-leads as needed to manage customer traffic flows, customer greeting and satisfaction. Trains branch personnel and identifies and reports any employee grievances or conflicts.
Create workforce stability by cultivating an engaged, spirited and performance-oriented team. Creates a positive team environment in the branch by modeling appropriate behaviors. Represents the company in various civic and community functions to further enhance its image while developing additional business contacts.
Performs special projects, and additional duties and responsibilities as required. Where applicable and when performing the responsibilities of the job, employees are accountable to maintain Sarbanes-Oxley compliance and adhere to internal control policies and procedures.
EDUCATION AND EXPERIENCE
High school diploma or equivalent, some college preferred. Two to three years related work experience.
KNOWLEGDE, SKILLS AND ABILITIES
Broad knowledge of Bank policies and procedures, services and products. Extensive knowledge of branch operations and regulatory requirements.
Excellent organizational, communication and interpersonal skills. Excellent cash-handling skills. Good analytical and problem-solving skills.
Self-motivated and self-directed. Computer literate with proficiency in Microsoft Word and Microsoft Excel.
ABOUT NEW YORK COMMUNITY BANK
Based in Westbury, NY, New York Community Bank is a New York State-chartered savings bank serving customers throughout Metro New York, New Jersey, Ohio, Arizona and Florida. At September 30, 2018, the Company had assets of $51.2 billion, deposits of $30.3 billion, and stockholder's equity of $6.8 billion.
New York Community Bank serves customers through over 250 branches featuring a divisional structure: Queens County Savings Bank, Roslyn Savings Bank, Richmond County Savings Bank, Roosevelt Savings Bank and Atlantic Bank in New York; Garden State Community Bank in New Jersey; Ohio Savings Bank in Ohio; and AmTrust Bank in Florida and Arizona. With a longstanding reputation of strength, stability and service, NYCB is proud to be committed to the communities it serves. To learn more about the NYCB Family of Banks visit us at www.MyNYCB.com .
Branch Out and help recruit top talent for NYCB through the employee referral program. All NYCB employees are encouraged to submit referrals.
Locate top talent right in the community where you live, work and play. Amazing individuals are all around be sure to let them know how they can become a part of the NYCB family.
NYCB is an equal opportunity employer that prohibits discrimination in hiring or terms and conditions of employment on the basis of race, color, age, sex, national origin, ethnicity, religion, marital status, disability, military status, veteran status, domestic violence victim status, gender identity or expression, sexual orientation, genetic information or any other classification protected by the federal, state, and local laws and ordinances.
This policy is applicable to all terms and conditions of employment including, but not limited to: recruitment and selection, promotion and demotion, transfer, training and development, compensation, benefits, leaves of absence and termination. When necessary, NYCB will reasonably accommodate employees and applicants with disabilities or with religious requirements necessitating accommodation.
In addition, NYCB complies with all applicable laws which govern nondiscrimination in employment in every location in which NYCB does business.
Client Service Representative
At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better. If you join our team, we'll count on you to care for, advise and guide our clients when they need us most – whether they're just starting out, buying a home, building a family or planning for retirement.
We're looking for the next generation of Client Service Representatives - those with a passion for growing a long-term career, building relationships and working with a team of client professionals in one of over 4,000 locations nationwide. The Client Service Representative role is meant for those looking to make a real impact and build a career in financial services. The role is ideal for those with a passion for assisting clients with their banking transactions while building relationships and helping to identify their needs. As a Client Service Representative, you'll deliver a personalized, caring experience for our clients in the financial centers and get to know them and understand their life priorities as you provide their financial services.
From day one, you'll receive training from our award-winning Academy at Bank of America, including hands-on practice, personalized coaching and dedicated support throughout your on-boarding experience. With demonstrated success, you'll have the opportunity to advance into roles as a Relationship Banker, Relationship Manager, Financial Center Operations Manager or Financial Center Manager – with unlimited opportunity to grow throughout the company. The Academy will support you with dedicated programs, tools and resources throughout your career journey.
We'll help you
Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success.
Grow in your current role through one-on-one coaching from Academy managers who are invested in your success and training programs that help you excel, build new skills or take on additional responsibility.
Continuously learn and advance your career goals through intentional career paths to the next best role.
Use resources and innovative technologies to optimize the client experience.
Provide clients with a personalized rewarding experience that starts with providing accurate information as well as understanding each client's unique needs.
Process transactions accurately and efficiently to build client confidence and trust, based on established policies and procedures
Be the advocate for clients who visit financial centers ensuring they connect to solutions that meet their financial goals.
As a Client Service Representative, you can look forward to
Ongoing professional development to deepen your skills and optimize your expertise as the industry evolves and changes.
Resources and dedicated support to help you reach your full potential throughout your career.
A benefits programs designed to meet the diverse needs of our employees at every stage of their life and help them plan for tomorrow.
Progressive workplace practices and initiatives that promote inclusion.
We're a culture that
Believes in responsible growth and has a proven dedication to supporting the communities we serve.
Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience.
Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients and customers around the world.
Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs.
Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
Collaborates effectively to get things done, building and nurturing strong relationships.
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
Communicates effectively and confidently, and is comfortable engaging all clients.
Has the ability to learn and adapt to new information and technology platforms.
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Is comfortable asking clients about their financial goals and introducing services and products that will meet their needs.
Has a minimum six months of client service experience in financial services, retail sales or another results-driven environment.
Has a minimum of six months of experience offering solutions and services based on the client's needs.
In lieu of six months of client service experience, has previously completed the Bank of America financial center internship program.
Can be flexible to work weekends and/or extended hours as needed.
Experience in financial services and knowledge of financial services industry, products and solutions.
Six months of cash handling experience.
Experience working in an environment with individual and team goals where goals were routinely met or exceeded.
Bilingual Spanish Preferred
Posting Date: 07/19/2019
Location: Howard Beach, NY, LINDENWOOD VILLAGE BC, 15116 84th St, - United States
Full / Part-time: Part time
Hours Per Week: 20
Shift: 1st shift
Nurse Practitioner/Field Adv Practice Provider; Queens, Brooklyn, Ridgewood, NY
Aspire Health is the nation's leading community-based palliative care provider. Aspire specializes in providing an extra layer of support to patients facing a serious illness through an ambitious palliative care program focused on caring for patients in their homes and outpatient clinics. Aspire's clinicians are experts in providing patients with relief from the symptoms, pain, and stress of a serious illness; helping patients and caregivers navigate the healthcare system; guiding patients and caregivers through difficult and complex treatment choices; and providing emotional and spiritual support to patients and their families.
Nurse Practitioner/Field Adv Practice Provider; Queens, Brooklyn, Ridgewood, NY - PS25137
About the Nurse Practitioner Role
Our Nurse Practitioners play a vital role at Aspire – and this is an ideal choice for the individual who has the passion, devotion, and desire to impact the lives of the patients and families we serve in palliative care. Our NPs collaborate with our Lead Physicians, the patient's other physicians and providers, and their family members to develop complex plans of care in accordance with the patient's health status and overall goals and values. Aspire has a network of support in our Patient Care Center, which enables us to provide a comprehensive network of clinical and non-clinical support to you. In addition, our NPs take part in weekly interdisciplinary team meetings, call schedules and scheduled in-service and education sessions.
What you'll be doing
You'll be providing the Aspire services in home settings, traveling within your designated territory to provide excellent care to a small number of patients daily.
This means you will develop and implement clinical plans of care for adult patients facing chronic and complex conditions (e.g., co-morbid medical and mental health diagnoses, limited personal resources, chronic medical conditions)
You will gather history and physical exam and diagnostics as needed, and then develop and implement treatment plans given the patient's goals of care and current conditions
An important element of the role is the ability to meet the patient's and family's physical and psychosocial needs with support and input from the Aspire inter-disciplinary team
Our NPs educate patients and families about medication usage, side effects, illness progression, diet and nutrition, medical adherence and crisis anticipation and prevention
Each day, you will be in contact with other Aspire clinical team members, patients' other physicians and patients' other medical providers to coordinate optimal care and resources for the patient and his or her family – in a timely basis and consistent with state regulations and Aspire Health standards and policy
You'll be supported along the way by our Patient Care Center, which provides another layer of interaction with the patient and patient families, and provides our NP's clinical and non-clinical administrative support.
Each day, you'll maintain patient medical records and medical documentation consistent with state regulations and Aspire Health standards and policy through our EMR system.
Participate in continuing education as required by the state Board of Nursing
Prescribe medication as permitted by the state Board of Nursing
Other related duties as deemed necessary
Family or Adult Nurse Practitioner with appropriate certification and licensure is required
Previous experience in home-based services, complex cases and/or palliative care is preferred; some bedside hospital, oncology, ER or ICU experience a plus
Possession of DEA registration or eligibility required
CPR certification required
As our NPs need to have a reliable automobile, valid driver's license and minimum state required liability auto insurance, and you are reimbursements for mileage as you travel in personal vehicle to scheduled appointments
Excellent oral and written communication skills to ensure that each of your interactions with patients, family caregivers, clinicians, and team members is effective and meaningful.
Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2018 Diversity Inc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran
Senior Account Executive
We are currently seeking a motivated, self-driven individual as a Sales Associate to increase new account sales in a dedicated market territory. The successful candidate will be responsible for identifying new opportunities and following up on potential leads utilizing our unique sales process tools. If you have prior sales experience and a desire to expand your career, we want to hear from you.
Platinum offers everything you need to excel as an Outside Sales Representative:
- Ability to Offer Cash Discounting – No need to hard sell. The merchant pays ONLY $64.95 per month no matter how much they process.
- Up to $1000 per sale in Up Front Commissions
- Lifetime residuals
- 1% of Processing Volume for monthly residuals ($50,000 per month = $500 Lifetime Residual).
- Monthly bonus
- Industry leading sales training
- Cutting edge sales tools, including a data management device with CRM software
- Work-life balance (no nights or weekends)
- Acquire new business accounts in your specified territory
- Develop a customized evaluation of the business to present the best package or solution.
- Call on businesses in person, from major corporations to small companies
- Conduct presentation meetings with potential clients as needed
- Exceptional communication and time management skills
- Proficiency with computer, Microsoft Office Suite, internet, and CRM
- Valid driver’s license and reliable transportation
- Sales Training: With PCB University, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement.
- Career Mobility: You may quickly find yourself on the fast-track to success. We’re an INC5000 company offering significant avenues for personal development and growth, and providing for continued career progression. Starting off in Sales in just the beginning with us. You set your personal goals and control your income, as well as your future growth. Platinum Choice Bancard can take you as far as you want to go.
- Tools and Programs: Platinum’s many cutting edge sales tools and innovative programs are designed with you in mind
- Family Oriented: Platinum Choice Bancard is all about family values. Our sales representatives enjoy what they do and have fun doing it. Our unique family oriented culture is what makes us stand out when it really matters.
- Ability to Offer Cash Discounting – No need to hard sell. The merchant pays ONLY $64.95 per month no matter how much they process.
Candidates are considered for employment without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status or other classification protected by applicable federal, state, or local law.
Apply today for immediate consideration!!
Assistant Program Manager
Responsible for coordination and implementation of in-house programming, including assessments, goal planning, evaluation of daily progress, monthly resident reviews, monitoring recreational programs, seeking community resources, maintaining trip log for van use. Making independent judgments using discretion for the benefit if the individual. They will ensure the individuals receive the highest standard of services required and their day to day needs are met. They will ensure that all services are being followed as written in the individual's plans. Assistant Program Manager must be able to travel, have good writing skills, articulate and be an aggressive advocate. Is able to function at a full capacity within the duties outlined in the job description and requirement. The agency has embraced the concept of a fully integrated system of care for all individuals of service. This requires that all staff assesses the individual's needs holistically and see it as their responsibility to connect the individuals with services needed-internal or external to the agency, regardless of which of the individuals enters the system. Assess the needs of the whole individuals/family including their basic needs such as food, clothing and shelter. Ensure that referrals are made to appropriate internal and external services as required to meet the individual's families' needs. Follow-up on referrals you make on behalf of an individual's family and respond to all referrals made to you/your program. Participate in cross-program service reviews that support the planning and coordination of service delivery and service closure and Other Duties as assigned.
Responsible for organization of records and assuring records are up-to-date.
Participate in Interdisciplinary Team meetings/Staff meetings.
In conjunction with Program Manager, create agenda for meeting, plan standard items of agendas, such as committee reports, announcements, and staff issues.
Collaborate with consultants, especially Psychologist on programming.
Follow through on recommendations for U.R. committee
Attend U.R. meeting when delegated.
Completes and maintain investigation certification as it relates to incidents within the DDS
Will ensure all safeguards of l life safety situations with individuals are implemented and are being followed.
Maintain and submit timely and accurate records and reports regarding the health and safety of the individuals and the quality of each program.
Submit, update and close all incidents for the program.
Maintain compliance with OPWDD and the Justice Center regarding incidents.
Make records available for review for IPR & UR.
Awareness of and sensitivity to cultural and socioeconomic characteristics of persons and population served.
Prepares staff schedules of Program Specialists. Includes responsibility for vacation, personal, and sick leaves as well as maintaining coverage during any emergency periods of staff shortages.
Ensures appropriate staffing pattern as per facility policy.
Conducts scheduled supervisor meetings to discuss programmatic and staffing issues.
Evaluates individual work performance of all staff through observations, and performance counseling in conjunction with the Program Manager.
Ensure each individual, are being provided and/or assisted in skill development in areas such as activities of daily living, domestic living, recreation and socialization as needed.
Assist Program Manager in devising and executing relevant agency/program policy, in accordance with OPWDD and/or other funding agency guidelines.
Conducts frequent rounds on all shifts and submits report to Program Manager, to ensure that safety and health requirements are observed, that the physical environment is comfortable and stimulating and that quality individual care and programming are provided.
Performs responsibilities of a medical assistant: Tracking appointments, communicating with the CMS, Nurse, relevant doctors and managers, ensures accuracy of medication inventory, records and orders refills when necessary, Track and follow up on medical appointments to ensure individuals' good health, Complete medical referral forms, Complete monthly medical book reviews.
Ensures coordination by supervisors of all transportation activities to assure maximum use of transportation services for day programming, recreation services, medical, and special requirements.
Ensure the transporting of the individuals to and from programs, community inclusion activities, medical appointments, home visits and all other activities as needed.
Ensure Completion of Staff Information Entry Form when Escorting the individuals on medical appointments.
Ensures the timely receipt and ongoing availability of all individual's needs (toilet items, clothing, and personal effects).
Prepares Day Program progress reports at ITT reviews as assigned.
Distributes petty cash funds to the staff or collects petty cash receipts and submits them to the Program Manager.
Conducts monthly fire evacuation drills including all staff members on all shifts.
Participates in admission and discharge reviews and makes recommendations to Program Manager.
Develops monthly recreation schedule in consult with Program Manager.
Implements and monitors in-house and community recreational activities, providing hand-on assistance as needed.
Other duties as assigned.
Directs care as necessary.
Attendance standards; 1:00 PM – 9:00 PM. Sunday thru Thursday, and at the discretion of the Program Manager.
The essential functions of the job include, but are not limited to, the duties listed in the job description.
Highschool Diploma with one (1) year experience in Human Services (Social Work, Psychology, Special Ed., etc.) or related field required, Associate Degree preferred
1 year of administrative experience.
2 years minimum experience working with individuals diagnosed with intellectual disability (ID).
Has respect and consideration for the resident being served.
AMAP, SCIP-R and First Aid/CPR Certified
A Valid Driver's License is required (Must be able to drive large vehicle which accommodates a wheel chair or 15 seated van).
Delivery Driver(03364) - 8719 Lefferts Blvd
We recognize our delivery experts as the ambassadors of Domino's Pizza - from fresh out of the oven to the customer's door - our drivers make it happen.
Our delivery experts are paid cash daily from earned tips and mileage reimbursement. That is money in your pocket every night! In addition, they earn an hourly wage.
Looking for a second job?
A part-time job?
A chance to learn about the pizza business? A job with flexible hours? We deliver all of that! Whether you want to work only a few hours, just the weekend, or only evenings - we can usually make it work for you.
Our driver position is an excellent start to learn about the delivery business, customer service and the creation of great products. Domino's Pizza is committed to promoting from within - most of our Managers started as drivers. It is a stepping stone to advancement into our Management Development Program.
To drive for Domino's Pizza, you must be at least 18 years of age, have a valid driver's license and a good driving record. In addition, our qualified applicants must have an outstanding attitude toward customer service, have basic math skills, enjoy working in a fast-paced team surrounding and an insured vehicle that passes regular safety inspections.
Member Services Team Member Job
BJ's Wholesale Club was the first retailer to introduce the warehouse club concept in the northeastern United States. Today, we're a multibillion dollar operation with more than 200 clubs in 15 states from Maine to Florida.
While our Members know us for helping them save up to 25% off grocery prices every day, our Team Members love us for providing a supportive and engaging workplace that's committed to developing great talent.
If you're a motivated and enthusiastic person who enjoys working collaboratively and is committed to providing great service for our Members, we want to hear from you. BJ's offers a fast-paced, team environment with great training opportunities and competitive salary and benefits packages to help you succeed.
MEMBER SERVICES TEAM MEMBER
Member Services Team Members are responsible for assisting members at the membership and service desk areas with courtesy and friendly customer service. Additional responsibilities include but not limited to:
Handling merchandise returns, exchanges and merchandise pick-ups
Responding to member inquiries and addressing issues
Processing membership applications and renewals
Maintaining membership files
Strong interpersonal skills, basic math skills, an attention to detail and the ability to handle multiple tasks required
Prior front-end experience helpful
Minimum Age Requirements:
Must be at least 16 years of age.
BJ's Wholesale Club is committed to a policy of equal employment opportunity for all qualified team members and applicants for employment without regard to race, religion, color, sex, sexual orientation, age, ancestry, national origin, physical and/or mental disability, genetic information, atypical cellular or blood trait, marital and/or familial status, pregnancy, gender identity and expression, military or veteran status, or any other characteristics protected by applicable law.
Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City
Per Diem Nurse Anesthetist
Under the supervision of a licensed anesthesiologist and in accordance with established policies and procedures, induces anesthesia in presence of an anesthesiologist and maintain anesthesiological management of patient undergoing surgical, diagnostic or therapeutic procedures and airway management or cardiopulmonary resuscitation. Delivers patient care to patients of all ages.
1.Makes preoperative visit to examine the patient, review medical history and review the patient's chart and selects from a limited number of standard applications, the type, dosage and combinations of anesthesia required to meet the needs of the patient, taking into consideration the patient's condition and nature of surgery to be performed. Consults with the surgeon or anesthesiologist for advice when "high risk" factors are evident in the medical history.
2.Inserts intravenous needle or catheter and starts medicated fluids prior to beginning of surgery.
3.Performs intratracheal intubation in the operating room by inserting the tube which carries the anesthetic gases into the patient's lungs. Places a small catheter down the tracheal tube, during surgery to suction secretions which accumulate in the patient's lungs.
4.Induce anesthesia in presence of an anesthesiologist and maintain anesthesia under the supervision of an anesthesiologist by intravenous injection, gas inhalation, or a combination of the two, making necessary adjustments to both during the surgery according to the patient's needs.
5.Observes the patient during surgery for excessive loss of blood or impingement on patients' nerves or major organs and constantly monitors pulse rate, blood pressure and respiration. Regulates the flow of intravenous solutions according to variations in blood pressure and monitors intravenous blood transfusions according to the direction of a physician.
6.Upon completion of surgery, discontinues the anesthetic and increases oxygen flow to return patient to conscious state as directed by an anesthesiologist. Checks blood pressure, heart rate, and respiration until the patient is stable enough to transfer to post anesthesia recovery.
7.Performs semi-technical tasks involved in maintaining anesthesia equipment and supplies.
Job requires graduation from approved School of Nursing and completion of a course in Anesthesia of at least 18 months approved by the American Association of Nurse Anesthetists.
Satisfactory completion of the qualifying examination of the American Association of Nurse Anesthetists and recognition by the State Board of Certified Nurse Anesthetist. Registered Nursing as a Certified Registered Nurse Anesthetist.
Minimum Related Experience
Job requires three to six months' orientation to acquire familiarity with institutional/department policies and anesthesia procedures and techniques.
High level of analytical ability required to effectively and expeditiously diagnose, monitor and deliver care to patients.
Minimum Licensing Requirements
Must have current valid NYS nursing licenses
Minimum Certification Requirements
Council of Recertification of Nurse Anesthetists.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.
Counter Sales Rep (Rac.Counter Sales Rep..Operations.Union)
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel needs.
The key responsibilities and accountability are:
Effectively communicate and offer ancillary products and services to enhance customer's travel experience.
Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells.
Achieve personal sales goals while supporting the goals of the team.
Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience.
Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and procedures
Qualify and process customer rentals with accuracy and attention to detail.
Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
Resolve customer issues and concerns professionally using effective customer service techniques.
Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
High School Diploma or equivalent
A minimum of one year of sales or customer experience in a high volume or service oriented environment
Passion for customer service and attention to detail – Goes the extra mile
Proven strong sales and closing skills and the ability to friendly, engaging manner
Motivated to achieve and exceed targeted goals
Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems
Proficiency in English
Must be able to:
Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
Have the competitive drive and confidence to succeed in a commission-based environment.
Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills.
Demonstrate sales, professionalism and interpersonal skills.
Show a high level of ownership, accountability and initiative.
Show proven experience of working well within a team.
Work flexible shifts including weekends and holidays; and work overtime as required.
Work outdoors during all weather conditions.
Stand for long periods of time.
Applicant must possess all hearing, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, speaking, hearing, writing, typing, filing, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, and fax machine is required.
EEO StatementHertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Teller I ( 20 Hours Howard Beach )
Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.
Generally resolves problems independently, escalating more difficult issues to management.
Processes regular Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, processing sales of gift cards, cashing checks, verify currency, balancing cash drawer, night deposits, correct discrepancies and make necessary adjustments. Balance Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary.
Adheres to safe deposit box procedures/ operations and guidelines.
Establishes and solidifies Customer relationships by providing legendary Customer Service based on Guiding Principles, CWI, Think SMART and WOW! Shop criteria.
Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services.
Expected to service both lobby and drive-thru Customers.
May assist in the preparation and development of the Stores Sales Plan. Recognizing referral opportunities and initiating.
Must be eligible for employment under regulatory standards applicable to the position.
The TD Bank Teller I processes Customer transactions face-to-face for a variety of routine to more complex financial transactions including but not limited to check cashing, withdrawals, and deposits. This job is responsible to balance cash drawers and assists Customers with basic product information. Teller I have responsibility to assist in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions while providing legendary Customer Service in addition to recognizing referral opportunities.
High school diploma or GED.
1 year related experience preferred.
Superior Customer service skills.
General Math skills.
Detail orientated and able to function in a fast-paced and changing environment.
Excellent communication skills with ability to be concise, clear, and consistent.
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