Pager Job Description Sample
Technical Services Specialist
This ever-evolving internal role will support the on-going operation and improvement of our critical departmental and enterprise systems. Reporting to the Director of Technical Services, this position requires a highly motivated and engaged admin who can bring a solid foundation to the role, while quickly acquiring and applying new technologies. This position is best suited to a hands-on contributor who thrives in a fast-paced environment and is energized by new technical challenges.
Ensure the timely and accurate response to user requests
Deploy and maintain systems from the hardware to operating system level for both Linux and other Unix variants
Ability to complete traditional Unix Administration tasks quickly and competently
Support of the Development and Release Engineering environments
Support of the enterprise SAN and VMware environments
Maintain scripts/utilities for process automation Essential
Minimum of 2-4 Years experience administering UNIX systems which includes installations and upgrades
Experience installing hardware on UNIX systems
Shell scripting and/or Perl experience
Strong knowledge of standard UNIX subsystems such as printing, Sendmail, DNS, and NFS. Installation experience and Sendmail and/or DNS strongly desired. Hands-on experience with enterprise backup solution configuration preferred
Hands-on experience with multiple Unix/Linux variants preferred
Experience working in a software development environment with many Unix/Linux variants
Experience with Perforce or other source code system
Experience installing and configuring development environments (compilers/debuggers/tools)
Broad OS installation and troubleshooting experience
Enterprise backup technology (Veeam/Commvault)
Apache web server build and deployment
Proven problem-solving and technical support skills
Extremely high accuracy and attention to detail
Occasional weekend and/or evening work when dealing with critical system upgrades or problem resolution. Ability to carry pager on a rotating basis required (compensation provided). Desirable
Hands-on experience with SAN storage - setup and troubleshooting exposure (Netapp/HP/EMC)
VMware experience/exposure (Lab Manager/vCloud Director) Essential
University degree or equivalent work experience Desirable
Professional certifications InterSystems provides the information engines that power some of the world’s most important applications. In healthcare, finance, government, and other sectors where lives and livelihoods are at stake, InterSystems has been a strategic technology provider since 1978. InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its software products are used daily by millions of people in more than 100 countries. For more information about InterSystems, the Cache database, Ensemble, HealthShare, TrakCare and more, please visit intersystems.com External Company Name: InterSystems Corporation External Company URL: www.intersystems.com
Housekeeping Floor Manager
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has an expanding presence in key European markets through properties in London, Paris, Barcelona, Vienna and Prague. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. An unrivaled blend of warmth, authentic heritage, and contemporary sophistication attract travelers from around the world to Boston's most beloved hotel, the Boston Park Plaza. With the recent completion of a $100 million landmark transformation of all guest rooms, meeting space and public areas, guests quickly discover that this 1927 historic hotel is still classic, timeless, and always in-style. The hotel features 1,060 guest rooms (including 57 suites) plus onsite amenities.This historic and vibrant hotel is located in Boston's Back Bay neighborhood, just steps away from Boston Common and within walking distance of world-renowned Newbury Street, the Financial District, Faneuil Hall Marketplace, and a host of other famous historical Boston sites. Full-Time The Housekeeping Floor Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.
Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's.
Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards.
Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position.
Assist in maintaining and controlling all housekeeping equipment.
Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.).
Ensure that large guestroom turns are managed efficiently.
Ensure consistency with departmental opening and closing procedures.
Carry a pager at all times.
Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's.
Develop employee morale and ensure training of Housekeeping personnel.
Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis.
Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival.
Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards.
Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis.
Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis.
Ensure guest privacy and security through correctly following Highgate Hotel procedures.
Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion.
Conduct pre-shift meetings for room attendants and housemen.
Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available.
Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies.
Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis.
Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting.
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms.
Ensure sign off of all Service Standards by Position competencies for Housekeeping staff.
Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.
Manage and organize large turn days (including group check-ins or check-outs).
Monitor out-of-order, out-of-service, discrepant and show rooms.
Must maintain constant communication with Guest Services.
Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc.
Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards.
Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards.
Maintain key control system for house keys.
Ensure participation within department for monthly Highgate Hotel team meeting.
Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores.
Monitor all V.I.P.'s, special guests and requests.
Review Housekeeping log book and Guest Request log on a daily basis.
Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.
Use the telephone and computer system for reporting and verifying room status.
Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned.
Properly store, secure and issue supplies as needed to meet business demands.
Ensure completion of regular maintenance and cleaning projects on a biannual basis.
Ensure overall guest satisfaction.
At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience.
Supervisory experience required.
Must be proficient in Windows, Company approved spreadsheets and word processing.
Long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, including wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Job ID: 2018-4586 External Company Name: Highgate Hotels, L.P., a Delaware Limited Partnership External Company URL: www.highgate.com
Patient Transport Dispatcher
Patient Transport Dispatcher Department: Central Transport Schedule:
Per Diem-Variable Status Shift: Various days/shifts Grade: 5 Hours: 3pm-7pm on Weekends Job Details:
High school diploma or equivalent is required
- As a team member of the Central Transportation Department, in addition to the specific responsibilities outlined below, you are expected to demonstrate the vision of the hospital. To accomplish the overall hospital mission, you must exhibit integrity, innovation, commitment
Consistently applies the corporate values of respect, honesty and fairness and the constant pursuit of excellence in improving the health status of the people of the region through the provision of customer-friendly, geographically accessible and high-value services within the environment of a comprehensive integrated academic health care system. Prioritizes and dispatches transport requests Notifies departments of delays Maintains a daily log of all pickups and transportation activity Monitoring employee performance (arrivals and destinations) Maintains a daily log on employee performance and concerns, notifying department manager of any problems that persist. Collects and maintains all department documents such as reports, radio logs, and so on.
Also files these reports in the proper place for easy access. Dresses in designated uniform and adheres to proper hygiene when reporting to work and performing job duties. Adheres to the established policies addressing the confidentiality of patient information.
Displays positive working relations with team members and customers throughout the hospital communicating positively and appropriately. Regularly check Tufts Medical Center emails for updates relating to job functions and hospital policies Assists with housekeeping pager coverage and dispatching of housekeepers during night shift hours Perform any other tasks as needed and directed by supervisory and management staff
Ability to perform repetitive tasks accurately on a continuous basis under conditions of constant interruption and frequent pressure.
Strong work ethic Team mentality Ability to anticipate customer needs Pleasant telephone voice and manner Knowledge and ability generally obtained through four years of high school with emphasis on spelling, pronunciation and diction. It is expected that all dispatchers are willing to work extra hours when necessary with short notice and maintain a flexible availability. An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements. Three to six months experience in a call center environment and/or related medical facility is a plus.
Looking to hire Part-Time Bellman for March 1st, 2018 or pending business demand. Our mission is to be the best loved Hotel & Restaurant Company so regardless of position, we look for individuals who are passionate about providing genuine heartfelt care to our guest and employees. What you get to do: The Overnight Bell Attendant is responsible for providing a positive first and last impression to guests as they arrive and leave the hotel. When servicing guests, the Overnight Bell Attendant is responsible for being professional, friendly, and helpful, using the "Five Hospitality Standards" of eye contact, a smile, speak first, engage in polite conversation, and use the guest's surname. The position also involves assisting guests with their luggage and packages upon arrival and departure and for arranging transportation when necessary. In addition, this position is required to maintain the cleanliness and appearance of common areas in the hotel for both guests and employees. Your day-to-day include the following. Other duties may be assigned.
Greet all guests upon arrival.
Assist guests with luggage to their rooms promptly when checking in and upon checking out.
Promote all hotel functions and facilities.
Hail taxicabs and answer inquiries.
Inform incoming guests on the following while assisting them to their room: storage area; restaurant hours of operation (if available), location of vending/ice machines; the concierge event of the evening; health club information; emergency procedures; equipment and exit paths.
Once in guest room, provide the guest with the following information: basic telephone instructions; television channels and pay movie instructions; honor bar refrigerator, snack basket and procedures for charging items to one's rooms; heating and air conditioning; laundry and dry cleaning procedures; door lock and key use; room directory, etc.
Assist guests by taking luggage to the curb to meet their transportation.
Remove trash, papers, cans, bottles, cups, etc., in lobby area between housekeeping runs.
Sign for lost luggage from airlines and deliver to the guest's room.
Book tours when Concierge is not available.
Assist guest with general information when Concierge is not available.
Attend department meeting once a month.
Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theater, movies, entertainment, and restaurants).
Assist valet when they are busy, cover for lunch breaks, and cover in their absence.
Keep bell closet clean and neat.
Polish and clean bell carts daily.
Submit all lost and found articles accompanied by a Lost and Found report.
Assist guests into automobiles or taxicab. (Keep white zone clear) * Function as a valet parking attendant and doorperson as needed.
Check laundry/dry cleaning in and deliver to room.
Deliver faxes, messages, packages, flowers, wine, and other items to guests in their guestrooms.
Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency.
Check and secure guests' luggage until departure.
Direct guests to various meeting rooms.
Prevent entrance of unauthorized or undesirable persons.
Notify guests by telephone of delivery of automobiles, packages, or arrival of visitors.
Provide other assistance to guests as necessary to ensure the highest quality of service.
Clean and maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel.
Clean and maintain the appearance of the surrounding areas of the hotel, including the sidewalk, brass awning poles, signage, entrance and alley.
Clean and set-up meeting room functions according to the function sheets.
Deep cleaning of assigned areas of the hotel including the shampooing of rooms and public areas, window washing, hotel light fixtures, and guest elevators (including elevator tracks).
Clean and maintain the back of the house area, including the employee break room, the changing rooms, the hotel laundry room, the compactor area, and the employee restroom.
Set up and maintain complimentary hotel lobby functions including the morning coffee service and the nightly concierge events.
Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
Check and replenish your supplies and cleaning tools.
Greet each guest you see with "Good morning" or (afternoon, evening).
Quickly respond to guest requests in a timely and friendly matter.
Follow procedures for entering and leaving guest rooms.
Return lost items found in guest rooms, hallways, or back of the house to the Housekeeping department as a "lost and found" item with the date, where it was found, description of the item, and finders name.
Turn in keys and pager to Housekeeping Department when shift ends. Specific experience we're seeking: QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Prior experience required. Depending on the role degree may be required. LANGUAGE SKILLS: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism. PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds. (Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).
Hvac Building Technician
About Us: Building Technology Engineers (BTE), a wholly owned subsidiary of EMCOR Group Inc., offers a comprehensive single-source solution for facilities services, including equipment repair and replacement, preventative and predictive maintenance, and facility/equipment operations. With more than 60 years of experience and our solid financial strength, we provide a wide variety of customized solutions that meet our customers needs.
HVAC Building Technician
Performs support for general building operations. Performs Operations & Maintenance (O&M;) electrical and mechanical inspection and maintenance on equipment utilizing results oriented strategies to ensure continuing operation. Uses experience and technical skills with preventive maintenance and system operations to determine service requirements.
Essential Duties and
include the following. Other duties may be assigned. § Performs mechanical work required for installation and maintenance of equipment, systems and facilities in accordance with diagrams, sketches, operation manuals, and manufacturers specifications. § Performs preventative maintenance and repairs on all air & water distribution system equipment including air handlers, ductwork, fans & motors, dampers, variable air volume systems and their components, mechanical cooling/chilled water system, condenser water system, heating & hot water system, pumps, clocks, potable & domestic water system, humidification, life safety systems, ice storage, supplemental heating & cooling equipment, and sanitary systems.
Including but not limited to belt adjustments, oiling, greasing and cleaning of equipment or replacement of various types of mechanical and electrical equipment. § Advises owner/representative of preventive maintenance inspections performed and corrective actions to be taken. Suggests additional service/renovation requirements. § Performs re-lamping both indoor and outdoor. § Performs daily operation, inspects, maintains, repairs or assists in the repairs the buildings Energy Management System & Building Automated System, and the Fire Safety System when required. Must also stay educated on the operation of these systems either through manuals and or service representative training, when provided. § Conducts daily/weekly tours of mechanical spaces, tenant/public areas, roofs, and building grounds. § Respond to service calls/tenant request for HVAC, plumbing, lighting, escorts, general carpentry & painting duties, key making, picture hanging, safely move furniture and equipment as needed, and provide support or assistants when needed. § Communicate with the owner, owner’s representative, or supervisor on the work performed and present status of the mechanical system. § Stays abreast of changes (safety and code) in the field through seminars and other educational means. § Provides information for input to client work order tracking system to initiate work orders for unscheduled jobs, develop materials lists for ordering, and may be required to provide technical support for projects. § Responds to emergency situations and traces, troubleshoots and repairs problems; may wear a pager and or carry a shop radio for rapid response. § Conducts general housekeeping to mechanical/electrical rooms including sweeping, mopping and painting.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Certificates, Licenses, Registrations § Universal CFC § Massachusetts Refrigeration Technicians License Required. § Technical degree in HVAC or seven or more years of related experience We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. EOE M/F/Vet/DisabledJob Title: HVAC Building Technician
Date Posted:* 12/21/2017 Location: Boston, MA
Job Type:* Full-Time Regular
Position Id:* EB-1405585000
Software Engineering Manager (Multiple Positions)
Title: Software Engineering Manager (Multiple Positions) Location: USA-Northeast Job Number: 00550409
Software Engineering Manager (Multiple Positions)
Software Engineering Manager (Multiple Positions) (Accenture LLP; Philadelphia, PA): Analyze, design, build, test, implement and/or maintain multiple system components or applications for Accenture or our clients. Design and code applications to functional and technical programming standards.
Develop system specifications and interfaces for complex components. Create operational documentation for the application. Maintain applications according to SLAs.
Develop and implement testing plans. Work across the Service Delivery Lifecycle on engineering solutions for new system roll-outs, major/minor enhancements, and/or ongoing maintenance of existing applications. Analyze, design, build, and/or test new components or enhancements to existing modules.
Identify and assess complex problems and create solutions that require in-depth evaluation of variable factors which are implemented by the team. Work with client to gather requirements and develop proof of concepts for new technologies/solutions and suggest business process improvisation to reduce complexity in custom application(s). Act independently to determine methods and procedures on new assignments. Supervise a team of computer programmers to gather and interpret user/system requirements into design specifications.
Conduct project and issue management (status reporting, issue reporting, ETC/budget reporting) for assigned scope of work, and make decisions that impact the team through regular consultation with senior management. Adhere to strategic direction set by senior management. Interact with client or internal senior management.
BASIC QUALIFICATIONS: Must have a Bachelor's degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, or a related field, plus 5 years of progressive post-baccalaureate experience in the IT consulting industry.
ADDITIONAL QUALIFICATIONS: · Of the required experience, 3 years of experience must be in each of the following: Designing and developing solutions for the user requirements utilizing SQLRPG, RPG-III, RPG-IV, RPG ILE, CL, SDA, SEU, PDM, DDS, and RLU; designing and implementing DB2 400; testing of database, data transfers, and data mappings between iSeries DB2 and .Net; leading a team in translating business and functional requirements into technical architectures and designs; supporting end user training manual documentation and IBM-Iseries/AS400 program migration tasks; performing OCP (On Call Person) duties by supporting Production Support activities (Handling Sev1 and Sev2 issues) and handling the Pager messages to ensure proper functioning of IBM-Iseries/AS400 batch and interactive jobs; and, documenting and analyzing system Gaps between IBM-Iseries/AS400 and .NET, Phoenix (Angular & bootstrap), and BizTalk technology servers. · Must have willingness and ability to travel domestically approximately 80% of the time to meet client needs. To apply, please click the ‘APPLY’ button. Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities Equal Employment Opportunity All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. #LI-DNI Job: Software Engineering
Customer Care Representative
Perform customer support related tasks and special projects as assigned by management
Learn and provide current technical information, standard procedures and best practices for deploying ERT products and services
Courteously receive and triage a significant volume of calls as a member of Study Support Center team
Escalate issues to Tier 2 Support as necessary
Participate in 24/7 on-call pager rotation
Maintain database and generate reports from call tracking system
Work with clinical sites to ensure accessibility to our technology
Perform and/or verify data changes
Update and confirm client profile information
Continually update FAQ documents Other Duties and Responsibilities
Site re-training as requested
Attend Investigator Meetings when needed The duties and responsibilities listed in this job description represent the major responsibilities of the position. Other duties and responsibilities may be assigned, as required. This job description and any attachments do not constitute or represent a contract. Education Minimum: BS, BA or equivalent preferred but not required Required Skills and Experience:
Ability to manage multiple tasks simultaneously
Experience dealing with external customers and providing a service orientation
Comfortable using computers for day to day operations and be willing and able to quickly learn and use sophisticated computer programs
Word processing and spreadsheet software experience
Healthcare, medical or clinical experience preferred
Strong interest in the application of new technology to the clinical trials process
Comfortable working in a fast-paced, small company environment without administrative support
Good communication and writing skills We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Hours: M-F, 9-5pm External Company Name: eResearch Technology External Company URL: www.ert.com
Company Overview Youth Villages has been a national leader in the implementation of research-based treatment philosophies in the field of children's mental and behavioral health. Our commitment to helping troubled children and their families find success spans 30 years and includes a comprehensive array of programs and services.
If you are looking for a positive career move where you are meeting the challenges of life and striving to make a positive difference, then Youth Villages is the place for you. We are looking for people with a strong sense of purpose and focus to continually build confidence in yourself and our organization.
Job Role & Responsibilities for IHT Program:This position is responsible for developing meaningful relationships with families, providing support and providing crisis intervention in the family/caregiver home settings as well as in the community at large. Work will take place primarily in family homes, schools, and other community settings as indicated by the needs of the client. Therapeutic Mentoring (in addition to IHT duties): Services are provided to youth (under the age of 21) in any setting where the youth resides, such as the home (including foster homes and therapeutic foster homes), and in other community settings such as school, child care centers, or respite settings.
TM offers structured, one-to-one, strength-based support services between a therapeutic mentor and a youth for the purpose of addressing daily living, social, and communication needs. TM services include supporting, coaching, and training the youth in age-appropriate behaviors, interpersonal communication, problem-solving and conflict resolution, and relating appropriately to other children and adolescents, as well as adults, in recreational and social activities. TM promotes a youth's success in navigating various social contexts, learning new skills, and making functional progress in the community.
Specific Responsibilities Include:
Provide support to clients and their families: 1. Develop meaningful relationships with clients and their families and/or caregivers. 2.
Assist clients in finding areas of competency and develop their psychosocial skills. 3. Assist clients in the development of their daily living skills. 4. Assist clients in gaining control over and insight into their behavior. 5.
Assist families and caregivers to discover and build upon strengths in their parenting skills in order to provide improved support to the client, thereby stabilizing the client within the home. 6. Assist in the coaching and monitoring of treatment goals for clients and caregivers. 7. Assist client in locating and obtaining community based services and in self-advocacy. 8. Provide crisis intervention on call including availability for 5 day a week coverage, create crisis intervention plans with clients and arrange and coordinate staff assistance when appropriate.
Participate in the assessment and ongoing evaluation of clients: 1. Become familiar with systemic issues facing clients and their families and provide ongoing monitoring of any safety concerns. 2.
Utilize insights gained in supervision and in Clinical Team to determine intervention and treatment strategies. 3. Assist in the monitoring of treatment goals for the client. 4. Participate in the monitoring of treatment goals and work with the Master’s level therapist to revise treatment goals as needed to maximize client growth and success. 5. Presenting cases for review both in a team setting and as part of utilization review with contractors.
Develops a healthy working relationship with other collaterals and community resources involved with clients and their families or caregivers in order to assure that: 1. Client’s progress and problems are represented to and advocated for in the community. 2.
Problems are discussed freely before they develop into crises. 3. Outside providers are involved in a collaborative effort to implement treatment strategies that respond to client needs. 4. Client, individual, team, and agency are represented in a responsive, appropriate, professional manner.
Provides crisis intervention: 1. Assists in the development of individualized crisis intervention and prevention plans. 2.
Participate in on call pager coverage for program and site.
Other responsibilities: 1. Responsible for the completion of progress notes, ancillary client documentation in client record, and submission of any and all billing 2.
Incident reporting and any documentation as required by supervisor. 3. Responsible for upkeep and organization of client record. 4. Must meet and follow all team and agency policy and procedures. 5.
Attends all conferences, meetings, supervisions and trainings necessary for quality job performance. 6. Performs all other reasonable tasks designated by the Regional Supervisor or otherwise designated supervisor.
Requirements A Bachelor's degree in a social services discipline is required with two years experience working with youth or families Degrees that can be considered include: social work, drug and alcohol education or counseling, psychology, criminal justice, guidance counseling, or marriage and family therapy. Other degrees will have to be evaluated further to determine if they meet the qualifications. Strong organizational skills and attention to detail Excellent written, verbal, and oral skills Ability to manage multiple priorities simultaneously Basic computer knowledge Ability to maintain a flexible schedule Excellent cultural awareness and sensitivity Must be able to work with people of different backgrounds, languages and ethnicities
Additional InformationSchedule is flexible and non-traditional; based around the availability of youth and families served. Applicants must have a valid driver’s license, a personal vehicle to use for work purposes and auto insurance. Community Based staff will be reimbursed for applicable mileage Experience growth and development through our continuous training, as well as tuition and licensure reimbursement, or pursue opportunities to advance both clinically and administratively with Youth Villages.
Additional Benefits Medical, Dental, Prescription Drug Coverage and Vision Retirement Savings Pension Plan 403 (b) 2 weeks paid vacation 12 paid sick days per year 10 paid holidays Mileage & Cell Phone Reimbursement (when applicable)
EOERequisition ID: 2018-1802 Job Locations: MA-Woburn
Program:* In-Home Services
Relocation Assistance:* No
Position Type:* Full-Time/Regular
Systems Administrator Citrix
Responsibilities Essential Duties & Responsibilities including but not limited to: 1. Configures and administers all components of Citrix infrastructure including application publishing, system monitoring, troubleshooting, end user support, license monitoring, and system documentation. 2.
Manage build, test and deployment of a streamed image(s) that fully meet Lahey Health feature, function and performance objectives. 3. Maintain virtual production and test environments to be identical and to N-1 software version compliance. 4. Provides support to all IT teams in triaging problems.
Processes work orders and trouble tickets generated by the IT Help Desk in a timely fashion. 5. Evaluates requests to publish applications, coordinates pilot group testing, submits change requests, and publishes applications. 6. Configures, tests, and maintains application upgrades. 7.
Actively participates in requirements gathering and design for the virtual environment. 8. Manage build, test and deployment of a streamed image(s) that fully meet Lahey Health feature, function and performance objectives. 9. Maintain virtual production and test environments to be identical and to N-1 software version compliance. 10.
Maintain production streamed image(s) to be 100% compliant with Lahey Health security policy. 11. Provide operational support to include performance tuning, capacity planning and maintenance that is fully compliant with Lahey Health change control policy. 12. Carries a pager and participates in off-hours on-call schedule.
May work weekends and holidays to provide technical support to the institution. 12.
Maintain service support knowledge base to be current and accurate for use by support service personnel. 13. Prepares work plans as needed; keeps to milestone schedules and deliverables.
Organizational Requirements: Maintain strict adherence to the Lahey Health Confidentiality policy. Incorporate Lahey Health Standards of Behavior and Guiding Principles into daily activities.
Comply with all Lahey Health Policies. Comply with behavioral expectations of the department and Lahey Health. Maintain courteous and effective interactions with colleagues and patients.
Demonstrate an understanding of the job description, performance expectations, and competency assessment. Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards. Participate in departmental and/or interdepartmental quality improvement activities.
Participate in and successfully completes Mandatory Education. Perform all other duties as needed or directed to meet the needs of the department.
Education: Bachelors of Science degree in Computer Science, or Information Technology.
In the absence of a Bachelors degree, 8 years experience to include experience listed below. Licensure, Certification & Registration: CCP-V certification (Citrix Certified Professional for Virtualization) preferred Experience:
A minimum of three (3) years of progressively responsible experience in an Information Technology support environment Experience deploying Citrix technologies in an environment with incident management, change management, root cause analysis and service support systems Skills, Knowledge & Abilities: Practical experience and current product implementation skills working with Citrix XenDesktop Version 5.6+ required. Familiarity with Citrix XenServer 6Familiarity with Citrix XenApp 6.5Practical experience and knowledge of networking, virtualization, storage, computing, desktop and wireless technologies.
Problem solver, consensus builder, results oriented with ability to quickly take action to achieve goals Energetic, self-confident, persuasive. Solid technical grounding, project management and implementation experience. Ability to work in a fluid team environment and contribute a broad range of skills and knowledge as the situation demands. Ability to make independent decisions that have enterprise wide influence on end user experience and manage end users experience to Lahey Health service standards.
About Lahey Health The Lahey Model of Care - right care, right time, right place - is exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth.
Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality. Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.
How To Apply Please apply directly online at http://www.laheyhealth.org/engage-with-us/careers. Use the Job ID number to quickly locate the appropriate job listing.
Once you have located the desired job, click on the checkbox in the 'Select' column, and then click the 'Apply Now' button, located at the bottom of the screen. Please note you are only able to select 5 jobs at a time. Lahey Colleagues please apply directly through Colleague Connection using your Login and Password.
Lahey Health Information Technology Lahey Health is committed to equal opportunity. We recruit, hire, train and promote without discrimination due to race, color, religion, gender, sexual orientation, national origin, ancestry, marital status, age, disability, citizenship, veteran status, or any other protected job status. Lahey Clinic provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. Please click here to view the "EEO is the Law" poster.
Per Diem Physician - Infectious Disease
Summary THE DIVISION OF INFECTIOUS DISEASE at Beth Israel Deaconess Medical Center (BIDMC), a Harvard Medical School (HMS) affiliated institution, seeks a part-time, per diem clinical infectious disease certified physician. Responsibilities include covering the Infectious Disease in-patient consult service at BIDMC and covering the AST (Antimicrobial Stewardship) pager from 2:00 p.m. – 6:00 p.m., Monday through Friday. Requirements Must have MA license and board certification HMFP/APHMFP offers equal employment opportunity to all applicants for employment and to all employees regardless of race, color, religion, sex, gender identity or expression, national origin, age, citizenship, sexual orientation, ancestry, marital status, pregnancy, physical or mental disability, medical condition or status as a disabled veteran or a veteran of the Vietnam era or any other characteristic protected by applicable law.
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