Panama City Beach Job Description Sample
Retail Store Manager
Retail Store Manager Location Panama City Beach, Florida | 15500 Panama City Beach Pwky Unit 340 ID 81362777125-49108954909 Apply Now
RETAIL STORE MANAGER
ABOUT OUR STORES:
PetSmart is a retailer unlike any other; we don't just sell products, we provide solutions that foster happy and healthy homes for pets and pet parents. Our Store Managers lead the operations of our stores through that lens and are passionate about creating a unique, customer-focused environment.
As a Retail Store Manager with PetSmart, you'll oversee all aspects of our retail store—from head to tail. From hiring & training knowledgeable associates to executing on strategic merchandising initiatives, you'll set the standard of success within our stores. It's no easy feat, but every day you come in to work you'll take pride in knowing that you're making a real difference for your associates, our pet parents, and pets in our care.
ABOUT OUR TEAMS:
In a store as big as ours, we need all hands (and paws, wings and fins!) on deck to ensure we are operating efficiently. You'll lead an Assistant Manager, Service Managers and Department Managers to success in the following areas:
Customer Engagement: With extensive knowledge of our products and a passion for animals, our Customer Engagement team ensure that our customers have the right solutions for their pet. In addition to supporting store initiatives, they also lead a team of Pet Care Associates to maintain a safe and clean environment for all pets in our care.
Merchandising & Inventory: With a heavy emphasis on store presentation, our Merchandise and Inventory teams play an integral role in helping our pet parents find exactly what they need, right when they need it. This team leads the execution plan-o-grams, organize promotional and sale price changes, and oversee fulfillment of our In-Store Pick Up Orders.
Associate Leadership: With an emphasis on training and development, our Associate Lead ensures that our teams have the education they need to advise pet parents, complete pet safety inspections and support the Store Manager on company initiatives.
Services: There's more to our stores than just the merchandise—it's the services that we offer that are fast growing areas of our business. Although our Grooming Salon and our Pets Hotel do have their own leaders, it is in partnership with the Store Manager that they are successful business units.
Overall Retail Initiatives: You and your teams will also drive sales and traffic targets, execute on strategic merchandising initiatives and set standards of success within our retail store.
ABOUT YOUR CAREER:
Just like we're there for pets at every stage of their lives, we'll be with you at every stage of your career, too. With PetSmart, you will have opportunities to:
Develop your leadership skills with on-going development
Tackle the challenge of a new store opening or turning around a struggling store
Transfer to any one of our 1600 stores nationwide
Grow to become a District Leader and then a Regional Director
THE WARM AND FUZZIES:
We've highlighted job responsibilities as best as we could above—but the best parts of working at PetSmart can't be fully described in the job description.
It's the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea!
It's the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!!
It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken!
It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel.
It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes or Ace's adoption.
It's the little things we do that add up to really big things that pets need.
Working at PetSmart is not a job, it's a community of those who work together for the love of pets.
Apply now to experience a career that loves you back.
We look forward to seeing your application to join our Store Management team!
Similar Job Titles – Store Manager, Store Leader, General Manager, Senior Team Leader, Retail Manager, Store Director, Key Holder, Executive Team Leader, district manager
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.
PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.
Applicants must be over the age of 18.
The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.
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Retail Sales Consultant
At Office Depot and Office Max, our
Retail Sales Associate/Sales Consultant is responsible for engaging and providing an exceptional customer service experience. The associate must quickly build ongoing customer relationships and become a trusted advisor by utilizing advanced selling skills and knowledge (including cross-selling of products and services) to meet the customer's needs.
The associate in this role demonstrates a passion for the brand, product and services solutions knowledge. He/she will utilize Office Depot's proven sales principles to proactively engage customers. The associate must quickly develop product and solution expertise in key areas such as technology, furniture, with a general understanding of copy and print.
High school diploma or equivalent education preferred.
Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
Possess excellent verbal and written communication skills
Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Must possess an interest in continually developing personal selling skills and product knowledge
Positive and Engaging
Integrity & Trust
Demonstrate passion for the brand, products, services and solutions offered to our customers
Must possess a desire to continually develop personal selling skills and product knowledge
Ability to work a flexible work schedule as business dictates
Pay, Benefits and Work Schedule:
Office Depot offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Equal Employment Opportunity:
Office Depot is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identify or expression, sexual orientation or any other characteristic protected by law.
First Year Tax Professional
First Year Tax Professional
Seeking seasonal Tax Preparers who want to grow their career and be a part of our network of expert professionals who enjoy serving clients with diverse tax needs.
We offer competitive pay, flexible schedules, advanced tax training, and career advancement opportunities.
H&R Block is the industry's largest consumer tax services provider¹ and we have been focused on client service for over 60 years.
Apply today using any device at www.hrblock.com/careers > Tax Office Jobs
Tax Professional duties include:
Conducting face-to-face tax interviews with clients
Preparing complete and accurate tax returns
Generating business growth, increasing client retention, and offering additional products and services
Providing IRS audit support
Support office priorities through teamwork and collaboration
Required Skills & Experience:
High School Diploma or equivalent
Ability to effectively communicate in person and in writing
Experience working in a fast-paced environment
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course²
Must complete 18-hour continuing education requirement and meet all other IRS and applicable state requirements
Preferred Skills & Experience:
Sales and/or marketing experience
Previous experience in a customer service environment
Bilingual candidates strongly encouraged to apply!
H&R Block is an equal opportunity employer.
1 Based on annual revenues for sales of tax preparation products and services.
2 Enrollment in, or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.
Part Time Sales Lead
LOFT launched in 1998 and today has over 650 full-price and outlet stores in Canada, Mexico and in over 46 US states. LOFT creates modern, feminine and versatile clothing for a wide range of women with one common style goal: to look and feel confident, wherever the day takes them. From everyday essentials to attainable trends, LOFT consistently serves up color, print, pattern and novelty that never compromises on quality and fit (from petites to plus to tall to maternity). We connect with millions through LOFT.com, email, social media and our stores. LOFT's mission is to deliver to each of them the styles that reflect the world she lives in, because we know there's no one way to look, live or feel great-we embrace them all.
We believe what you do is just as important as how you do it. We're committed to fostering a community where all Associates lead with their strengths, feel connected to what we stand for, are accountable to growing our culture together, and are supported in their individual development. You're invited to discover the unparalleled opportunities that await you.
Ready to apply? We currently have an opportunity for a Part Time Sales Lead to join our team located at our Store 1702-Pier Park-ANN-Panama City Beach, FL 32413.
Responsibilities will include: Providing exceptional client services, operating as the Manager on Duty in the absence of a manager, performing operational and transactional functions, handling client service issues, issuing approvals for desk transactions as well as opening and closing the store. The Sales Lead will refer all duties which require managerial experience and/or approval to the Store Manager (e.g. disciplinary action, hiring, and terminating associates).
Embraces our values & sets an example through his/her behaviors
Responsible for compliance with all ANN INC. practices and procedures
Additional responsibilities as assigned by the Store Manager or Co-Manager
Sales Lead Responsibilities
In addition to Sales Associate roles of providing excellence in delivering the Client Experience, the Sales Lead is responsible for supporting the Store Manager and CO-Manager in overseeing the operational functioning of the store including, but not limited to:
Supporting the business strategy & adjusting to effectively reach goals
Driving revenue by proactively managing the client experience while effectively performing Manager On Duty responsibilities – Assuming the MOD role when Store Manager/Co-Manager is not on the floor
Utilizing tools to ensure a client-focused team environment
Driving volume & anticipating clients' needs while communicating store metrics & individual performance to motivate associates
Coaching Associates "in the moment" on client interactions & performance to maximize productivity & capture client opportunities
Possessing keys to the store, performing opening and closing procedures in the absence of management (e.g., opening/closing registries, opening checkli9sts, bank deposits, filling in, recovery, cleaning, retrieves/send email, review AT Web, accepts/receives shipment
Assuming PIN and signature privileges for register functions requiring approval
Utilizing reports to make effective merchandising decisions & style the store in Division standards
Leveraging tools, assessing and taking action to drive operational excellence through Stanard Operating Procedures (SOP's)
Ensure optimal coverage and productivity in all areas of the store through scheduling appropriately
Complete daily tasks to ensure store runs smoothly and meets all ANN INC. standards and guidelines
Reports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the business
Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.'s dress code guidelines
Treats others fairly and with respect, valuing differences
Client Service: Ensures that the client remains the top priority while balancing required tasks and overall store operations
Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines
Merchandising: Knowledge of visual standards and techniques, and ability toimplement and maintain with ANN INC.'s guidelines
Accuracy: Ability to handle cash and provide change without error. Ability to prepare nightly deposit as necessary. Captures accurate information for all transactions including signatures, addresses, and original receipt data
Communication: Communicates effectively with Clients, Members of Management, Buyisness Partners, and Store Associates
Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts
Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor, stock room and office
Educational Requirements and Experience:
High School Diploma or GED
Minimum six months Sales Associate experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higher
Part-time or full-time managerial experience preferred
Store 1702-Pier Park-ANN-Panama City Beach, FL 32413Position Type:Regular/Part time
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
Note to Rhode Island Applicants: The Company is subject to Chapters 29 – 38 of Title 28 of the General Laws of Rhode Island, and is therefore covered by the state's workers' compensation law.
Sales & Support Generalist-Pier Park
The Sales and Support Generalist drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of work area. The Sales and Support Generalist will likely spend the majority of their time in two of these skill areas and will have the opportunity to learn other skills as needed.
When assigned to the sales floor:
Drives store sales and growth by personally selling to customers
Proactively engages with customers, reads cues and responds effectively
Provides customers with the perfect bra fit by asking effective questions
Converting returns, offers and other promotions into larger sales
When assigned to the cash wrap:
Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
Reinforces customer buying decisions at checkout and encourages purchase of additional items
Recovers cash wrap selling zone and "go-backs"
Builds customer loyalty by opening Victoria's Secret Angel Cards (US only) and through customer email and phone capture
When assigned to processing and replenishment:
Processes merchandise to be floor ready and maintains back room and under stock to brand standards
Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
When assigned to floorset activity:
Executes floorset proficiently
Understands and adheres to brand standards
Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
All associate roles at Victoria's Secret are responsible for:
Driving top line store sales results and growing the business through action and productivity
Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
Creating customer awareness of programs available to them, (i.e. Victoria's Secret Angel Card (US only), phone and email capture) to build customer loyalty, when applicable
Setting personal goals and tracking individual and team performance to the goals
Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
Taking initiative to recover and replenish merchandise, so it is available to sell
Understanding and adhering to visual merchandising brand standards
Assisting in housekeeping of sales floor and communicating maintenance issues
Keeping an awareness of, and building personal capability in, loss prevention
Reinforcing store strategy to reduce shrink
Supporting all activities related to providing a safe working environment
Understanding and demonstrating Company values
Exhibits an authentic desire to exceed the customer's expectations
Proven ability to meet or exceed goals preferred
Demonstrates a sense of urgency
Has a healthy, competitive spirit, while maintaining a team focus
Is resilient and bounces back quickly from setbacks
Pursues opportunities to take on more responsibility
Seeks out coaching from leaders and peers to improve productivity; leads own learning
Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
What is a Salesperson?
Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. MVR certification preferred.
Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal sales goal and help store achieve its sales goals
Provide DIY services including battery installation, testing, wiper installs, etc.
Maintain store product and operational standards
Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
General stocking including truck stocking and back stock
Safely deliver parts to customers as needed
Basic driving and navigation ability
Ability to use delivery board system
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY service
Essential Job Skills Necessary for Success as a Salesperson
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Salesperson up for Success
2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences
High school diploma or general education degree (GED)
Certificates, Licenses, Registrations
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
Security Officer - Susa
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel.
Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment.
Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.
Controls access to client site or facility through the admittance process
Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.
Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations.
Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents.
Prepares logs and reports as required.
Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling. Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers.
The Freight Coordinator position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, the Freight Coordinator performs a variety of operational tasks assigned by store management (e.g. receiving and unpacking of daily shipments, shipping merchandise, backroom maintenance, and routine cleaning of facilities).
Sales Generation and Guest Service
Compare and verify merchandise invoices to items received to ensure that shipments are correct.
Visual Merchandise Management
Hang and fold merchandise to be put on the sales floor and steam when necessary
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, the day of/day after Thanksgiving and Christmas, all based upon store and business needs.
Receive freight boxes and store transfers through register.
Maintain all shipment related paperwork.
Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement.
Attendance / Punctuality
Planning / Organizing
Must be 18 years of age or older.
Full-time Teammates are those regularly scheduled to work 35 or more hours per week and are actively engaged in the business for a minimum of five (5) days per week on a regularly scheduled basis. Full-time Teammates may be eligible to participate in Buckle's full-time benefit programs. Many of the programs have a waiting period before the benefits become active.
Part-time Teammates are those who work less than 35 hours per week or are actively engaged in the business for less than five (5) days per week on a regularly scheduled basis. Part-time or Seasonal Teammates may experience fluctuations in scheduling based upon business needs, performance, seasons, and availability.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), age, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state or federal law. Teammates should refer to their State Law Supplement for applicable local or state law.
To view full job description click here
Buckle is an Equal Opportunity Employer dedicated to promoting a diverse workforce.
The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.
Maintaining Safe and Secure Environments
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
Removes clutter and ensures safe, clear egress to emergency exits.
Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
Treats all Customers, Associates, and other leaders with respect.
Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Personal and Store Brand
Represents and supports the Company brand at all times.
Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
Responsible for daily trash removal.
Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
Responsible for receiving merchandise truck when needed.
Processes all merchandise with a sense of urgency.
Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
Responsible for cleanliness and organization of all Stockrooms.
Helps deliver and place merchandise on sales floor when all merchandise is processed.
Responsible for ensuring any back-stock is secured and processed to Company policy.
Responsible for merchandising of department including the back stock.
Responsible for the reduction of loss due to damage.
Ensures compliance to the monthly presentation guidelines in assigned area.
Responsible for floor moves and signing including promotional signing as needed.
Responsible for re-wraps as needed.
Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers.
Safeguards confidential information, cash and credit card information and merchandise.
Ensures Public View Monitor (PVM) system is maintained properly.
Conducts "Code 50" package inspections.
Front End Supervision and Operations
Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Front End Supervision and Operations.
Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time.
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
Controls Retail Associates' break schedule for backups, lunches and breaks.
Ensures all equipment is working properly.
Maintains proper supplies and recovery for the Front End area.
Ensures go backs are expedited, properly scanned, security tagged and ticketed.
Teaches all Associates the "Scan and Bag" best practice.
Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks.
Responsible for the maintenance and cleanliness of the Fitting Rooms.
Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
Administrative Duties as Assigned by Store Manager
Ensures Cash pulls and bank deposits are conducted to Company policy.
Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.
Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
Other duties as assigned by Store Manager.
Drive for Results
Managing & Measuring Work
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Excellent verbal communication skills.
Fluency in English.
Prior Customer Service and supervisory experience preferred.
Familiarity with point-of-sale equipment and applications.
Ability to perform basic mathematical calculations commonly used in retail environments.
Ability to work evenings and weekends.
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts - ability to regularly push, pull and lift more than 20 lbs.
Stockroom Leads (where applicable)
Sales & Customer Service Associate
Do you love helping others?
Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Pier Park Panama City Beach, FL. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our Pier Park Envy, LLC, franchised location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:
Help clients understand the benefits of regular massage, skin care and stretch.
Establish relationships with members and guests to grow and retain a client base.
Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.
Here's what's in it for you:
The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:
Benefits that help you take care of you including free monthly massage and facial services, healthcare, 401 (k) and paid time off for our full time team members.
A healthy compensation plan that rewards your hard work with a good wage plus sales incentives and regular contests.
A dynamic, energizing environment where you're consistently challenged, never bored.
Training to help you grow and refine your sales and customer service skills.
What We'll Accomplish Together
As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:
Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
Driving member retention through outreach via phone and email to current members.
Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
What it Takes to Succeed
We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:
Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care. Bonus points for previous retail or sales experience.
People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn't the easy thing).
Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience.
Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.
Great teammates who can work well with other in a fun and fast-paced environment.
Supporters of total body care with a general knowledge of massage and skin care services.
We Believe Our Differences Make Us Better
We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you.
- Massage Envy Franchising, LLC ("MEF") is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
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