Parimutuel Ticket Cashier Job Description Sample
Admissions Ticket Cashier Wof18
Meets and greets guests; sell, processes, and verifies admission tickets and season passes for guests entering the park and at the toll plaza.
Meet and greet guests entering and exiting the park; initiates proper conversations and maintains eye contact with the guests when providing relevant information regarding rides, attractions, and special events; distributes information pamphlets describing features of the park and special events.
Interprets and analyzes guest needs and provides solutions to ensure guest satisfaction; gives concise directions when needed.
Operates cash register to correctly total price and tax admission ticket and season pass sales, balances and reconciles cash drawer and records money/coupons received; processes payments of large sums of cash, credit cards, checks, and makes correct change; verifies checks, credit cards, and coupons with the use of electronic equipment.
Guides guests through the season pass or general admission purchase process, while utilizing sales techniques such as quantity, up selling, and product discounts; utilizes computer to create and process season passes, audit pass registration forms, takes photos of the guests, and ensures proper printing and distribution of the completed passes.
Identifies and scans different types of admission passes and coupons and verifies authenticity upon receiving these products at the front gate.
Refuses admittance to guests without an admisson ticket or season pass as well as those who are in violation of park policies; stamps hands of same day return guests.
Monitors parking, security irregularities and safety violations and notifies a supervisor or security when appropriate.
Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies.
Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.
Other duties may be assigned.
Ability to demonstrate strong communication skills.
Ability to work nights, weekends and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Ticket Cashier - Keno
Starting wage $12 plus tips. Approximate average tips ranges from $1.50-$2.00 an hour
At Angel of the Winds, the World’s Friendliest, Casino and Hotel we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values; Welcoming, Engaged, Accountable, Customer Experience, and Team. We have a commitment to understand, define, and deliver what our guests want and represent our company by being professional and courteous to all.
- Greets and interacts with guests in a friendly, professional, and attentive manner.
- Learns basic ticket writing procedures and how to condition and changes tickets if necessary.
- Receives, verifies and records cash wagers of customers.
- Redeems winning tickets.
- Scans winning tickets presented by customers, calculates amount of winnings and pays customers.
- Maintains accurate ticket and cash transactions.
- Ensures a high level of guest service, satisfaction and rapport.
- Follows and adheres to all gaming procedures and regulations as applicable.
- Communicates any guest complaints, problems or compliments to appropriate supervisor or management as needed.
- Ensures all work stations are stocked, neat, clean and organized.
- Participates in special events, promotions and tournaments as requested.
- Follows all department and casino policies, procedures, and regulations as required.
- Ensures compliance with Tribal, State, Federal, and NIGC regulations.
- Work nights, weekends and holidays as required.
- Performs other duties as assigned.
- Exceptional guest service skills required.
- Minimum of 6 months prior experience working with the public in a cash-handling environment is required.
- Proven ability to handle cash accurately is required.
- Prior experience as a Keno Writer/Runner desired.
Certificates, Licenses, Regulations
- Must be able to obtain and maintain a Class III gaming license from the Stillaguamish Tribal Gaming Agency and Washington State.
Physical Demands and Work Environment
Constantly requires the ability to receive detailed information through oral and written communication. The position requires exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Requires repetitive movement with the ability to stand and/or walk for an entire shift. There are no adverse conditions, but employee is exposed to tobacco smoke on a regular basis.
SB - Ticket Office Guest Relations Cashier - Summer Seasonal - Full Time
Be the one that offers the amazing experience of Steamboat Ski & Resort this summer! Ticket sellers will be responsible for offering passes for the Gondola, Bike Park-and the Outlaw Mountain Coaster!
Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:• Facilitate the purchase of season passes, value passes, Steamboat cards, gondola, coaster and bike tickets• Assit with season pass purchases and follow up of installment payments• Help guests to determine the best value for them• Maintain and enforce company and ticket office policies and procedures• Make adjustments on lift tickets while following policies set up by the Steamboat Ski & Resort Corp.• Accountable for all receipts collected and daily reconciliation of computer sales station• Weekend work, Holidays and possible evening work required
Minimum skills, experience, education and ability required for this job:• High School diploma required• Excellent organizational and guest service skills required• Computer experience preferred• Cash Handling experience preferred• Knowledge of basic accounting principles• Maintain positive, friendly and helpful attitude often in a stressful and hectic environment• Self-starter who can find things to do in slow times, such as cleaning and other organizational tasks• Adhere to all safety policies• Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corp Service Excellence standards Physical
• Must work in a fast-paced, often hectic, and stressful environment • Must stand for long periods of time• Must communicate clearly in English in person and on the phone• Must lift up to approximately 30 lbs.• Minimum age of 18 years
Miscellaneous information:• This is an hourly paid position subject to overtime pay• Employment for this job is contingent upon the successful completion of a background check.
Steamboat Ski & Resort Corporation is an equal opportunity employer
Parimutuel Help Desk - PT - Seasonal
Provide great guest service to all guests, internal and external.
Sell, cash, redeem, and verify all ticket and voucher sales with relation to pari-mutuel wagering.
Monitor audio-visual signals and take necessary action to ensure that standards and guest needs are met.
Verify scheduled tracks are available for viewing and wagering.
Maintain cleanliness of Mutuel Line and Wagering area.
Change televisions and channels on simulcast wall.
Change paper in machines.
Explain wagering techniques to Guests.
Adhere to all Corporate and local policies, procedures, and operating guidelines.
Demonstrate abilities to meet performance expectations with Communications, Initiative, Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.
Must have High School Diploma or equivalent.
Customer service experience.
Must have cash handling and basic math skills.
Must be able to learn Tote Machine functions.
Must be willing to learn pari-mutuel wagering and horse racing.
Previous Teller experience preferred.
Must be 18+ years of age.
2 + Years of Cash Handling experience required.
2+ years customer service skills preferred.
Flexible schedule preferred.
Previous racing experience preferred.
Account Executive, Ticket Sales (Seasonal)
Company Conformance Statements
In the performance of their respective tasks and duties all employees are expected to conform to the following:
Provide superior care and service to internal and external customers.
Perform quality work within deadlines with or without direct supervision.
Interact professionally with other employees, customers and vendors.
Work effectively as a team contributor on all assignments.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Ticket Sales Account Executives are responsible for increasing attendance and incremental revenue through outbound consumer sales efforts for all Phoenix Raceway's motorsports events. Ticket Sales Account Executives will manage and grow the organization's consumer ticket base and cultivate relationships with Phoenix Raceway fans. Ticket Sales Account Executive will also be responsible for attending lead generation events throughout the community as needed (i.e., chamber events, ticket promotion events, trade shows, etc.). The Ticket Sales Account Executive position is a full-time role involving event weekend and occasional extended weekday hours as needed.
Take a leadership role in our outbound ticket sales program by maintaining a minimum of 60 calls per day
Creates new markets for season ticket sales, consumer tickets sales, and tours through industry research, cold/warm calls, outside sales meetings, and networking lead generation
Maintains existing customer accounts and develops new customer accounts
Creates opportunities to quote package pricing and follows up with customer requirements to ensure the ticket package fits their needs
Process orders and invoices using FanTracker ticket software
Establishes professional customer relationships with appropriate customer personnel
Submits weekly activity call reports concerning customer-related activities for quotes, orders, and problems concerning customer relationships
Follows up with non-renewals and lapsed customers with sale options
Sets and maintains a weekly ticket sales goal
Post event evaluation of overall customer's experience and renewal follow up
Work on consumer outbound call campaigns when needed to increase overall ticket sales
Maintain CRM records for consumer accounts, group customers and prospects
Support Raceway staff during event weekends as needed
Ticket sales targets defined by event weekend
Courtesy and diplomacy with internal and external customers;
Attendance and punctuality;
Attention to detail.
Bachelor's degree in Sales/Marketing field or 2 years related experience in sales
Effective communication, organizational, analytical, and time management skills
Professional in appearance and communication (written – verbal – presentation)
Ability to work well under pressure.
Professional appearance and demeanor.
Contagious and positive attitude.
Ability to work evenings, and weekends as scheduled.
Proficient in Microsoft Office Products and Outlook
Usual office working conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities, duties, functions and tasks.
Special Position Requirements
Position may require travel as needed, holiday, and weekend work.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Ticket Sales Associate (Temp)
Clicking "Apply Now" opens the link in a new window.How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The Ticket Sales Associate is responsible for the sale of new season ticket, mini-plan and group ticket sales for all of Michigan Athletics 13 ticketed sports, including, but not limited to, Football, Men's Basketball and Ice Hockey. This role is full-time, 40-hour per week schedule, 12 month hourly-paid role.
Meet and exceed weekly, quarterly and annual sales goals, activity requirements and face-to-face meetings.
Self-identify potential new leads and target provided lists to sell season, mini- plan and group tickets.
Renew past group ticket buyers.
Maintain data integrity and up keep of notes in CRM (Salesforce).
Perform game day responsibilities, including entertaining clients and prospects, working ticket sales booth and fulfillment of group experiences.
Work collaboratively with other departments within Michigan Athletics.
Other duties as assigned by the Manager of Group Sales.
Associate's Degree in Sports Management or business-related field.
Self-motivated, naturally aggressive with a positive attitude.
Highly self-disciplined and strong work ethic.
Team first mentality.
Creative with the passion to see ideas through.
Flexible hours required: working evenings/night, weekends and holidays.
Bachelor's degree from a four-year college or university in Sports Management or business-related field.
Familiarity with Paciolan and Salesforce.
1-2 years sports sales experience.
Experience in Microsoft Office, Gmail and Google Apps.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
- Job Opening ID 155481
- Working Title Ticket Sales Associate (Temp)
- Job Title PROGRAM ASST (TEMP)
- Work Location Ann Arbor Campus
Ann Arbor, MI
Full/Part Time Full-Time
FLSA Status Nonexempt
Organizational Group Intercolleg Athletic
Posting Begin/End Date 3/21/2018 – 4/11/2018
Career Interest Athletics
- Vistronix is a national security solutions provider specializing in transforming big and complex data sets into mission critical intelligence. Ingesting, processing, and exploiting Big Data is at the core of everything we do: Cyber & SIGINT Operations, C4ISR & Multi-INT Processing, and Enterprise & Open Source Analysis. As a national security middleweight, we have a passion for our customers' mission and value ingenuity, agility, speed, and the ability to think and deliver at scale. For more information, visit www.vistronix.com.
- Vistronix is currently seeking an experienced Ticket Coordinator for a role on one of our subcontracts. This full time position affords the successful candidate the opportunity to work in an engaging, high-tech development environment, working with an excellent team and customer base.
Monitoring the queues and assigning tickets; Verify correct routing of tickets and reroute incorrectly routed ticket;
Assign and prioritize tickets to support resources based on location and required skillset.
Notify on-site resources of critical or high priority tickets;
Coordinate ticket resolution activities with end-users to include scheduling of on-site visit and follow-up;
Maintain proper ticket status for all tickets within defined queues;
Document resolution activities in tickets including tasks such as end-user communications, interactions with end-user, and ticket closure;
Coordinate tasking of support resources to ensure SLA targets are met;
Provide status of tickets/events as part of shift turnover to incoming resource;
Assist with proper assignment of tickets as well as facilitation of resource allocation based on work load;
Coordinate resources with teams across disciplines to ensure SLA targets are met.
Labor Category Qualifications:
Five (5) years experience in customer service, help desk, or network operations center environment.
Two (2) years supporting a large Enterprise environment.
Two (2) years experience managing a customer-facing service organization providing support across multiple locations on a 24x7 basis.
Experience with Linux or Windows administration desired.
ITIL v3 Foundations certification desired.
Experience working with customer technology and support requirements.
Experience working with SLAs
Strong time management and communication skills
Ability to adapt and prioritize work independently in a dynamic environment
Strong interpersonal and presentation skills
Experience with desktop environment, local area networks, telephony, voice, land mobile radio, and/or video desired
Experience with ITSM tools such as Remedy, Service Now, Service Manager, or equivalent required
Experience working in a customer service role desired
This position requires an active Security Clearance.
Positions require a Top Secret security clearance, based on current background investigation (SBI), as well as the favorable completion of polygraph. Clearance and polygraph processing will be completed by the U.S. Government.
ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.
Senior Ticket Services Representative
About Mountain View
The City of Mountain View is a progressive, full-service city, operating under the Council-Manager form of government. The seven Council Members are elected at-large for four-year terms that are staggered, with elections held in even-numbered years.
Service on the Council is limited to two consecutive full terms, with the ability to run again after a two-year hiatus. Each January, the Council elects one of its members as Mayor and another as Vice Mayor. Assisting the City Council in an advisory capacity is a variety of boards, commissions, and committees.
The Mountain View City Council has a well-earned reputation for taking the lead on challenging regional issues, working together with civility and treating members of the community and City staff with respect. Every two years, the Council adopts priority goals that provide a focus for the organization's workplan and drive progress on important community issues. Council goals for 2017-19 are Protecting Vulnerable Populations, Housing, Transportation and Environmental Sustainability.
The City Council appoints the City Clerk, City Attorney and City Manager, who oversees the departments of Community Development, Community Services, Finance and Administrative Services, Fire, Information Technology, Library, Police and Public Works. The three Council appointees enjoy a close working relationship as part of a highly collaborative, goal-oriented department head team. Mountain View's sound fiscal practices, strong budget discipline, and diversified tax base, have allowed the City to maintain its AAA credit rating.
In fiscal year 2017-18, the City's work in the community is supported by a General Fund budget of $128 million and just over 600 employees. The City staff has established the following organizational values that guide City work:
Provide exceptional service
Act with integrity
Treat others with respect
The Community We Serve
Located between the Santa Cruz Mountains and the San Francisco Bay, Mountain View is just over 12 square miles in the center of Silicon Valley (10 miles north of San Jose and 35 miles south of San Francisco). The City is home to approximately 80,000 residents and many internationally known corporations, such as Google, Microsoft, Intuit, and LinkedIn, as well as the NASA Ames Research Park and thriving small business base. While leading the region in innovation and ideas, Mountain View remains committed to the traditional values of strong neighborhoods and resident involvement.
Mountain View prides itself on providing excellent public services and facilities that meet the needs of a caring and diverse community in a financially responsible manner. In the heart of the City, Mountain View's historic and active downtown offers a wide range of attractions including a vibrant restaurant and shopping scene, cultural events, concerns and a weekly farmer's market. The Civic Center, built around Pioneer Park, has one of the finest performing arts facilities in Northern California, as well as a 60,000 square foot state-of-the-art Library.
Mountain View is made up of a variety of distinct, locally organized neighborhood and homeowners associations that help identify our community's needs and shape the City's future.
Mountain View's City parks and extensive trail system provide an array of opportunities for recreation and active living, Shoreline-at-Mountain View is a regional park with stunning views along San Francisco Bay, featuring an 18-hole golf course, sailing lake and 9.35 miles of trail.
With so much to offer, it is not surprising that in 2017 Niche.com ranked Mountain View #8 in the Best Places to Live in California.
Come Work With Us!
View all openings
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500 Castro Street Mountain View, 94041
2018.01.26 JA Senior Ticket Services Representative.pdf
Seasonal Ticket Office Representative - Animal Care (The Mirage)
As part of the application process, you are required to create a candidate account to log back in and view your application(s). Check your email regularly for information regarding our employment process.
It is the primary responsibility of the Ticketing Office Representative to promote and sell tickets for guest admissions to the facility. Assist with the greeting of all guests coming to the facility. All duties are to be performed in accordance with departmental and Mirage policies, practices and procedures.
Engage, entertain and inspire all who visit The Mirage.
Lead and consistently demonstrate a complete understanding of the Mirage service standards.
Exemplify effective communication, teamwork and guest interactive skills in all aspects of duties.
Greet all guests and provide excellent guest service while adhering to all company practices, policies and procedures.
Provide general information and answer questions about the facility.
Properly operate the current ticketing system for ticket sales.
Interpret and utilize numerous show codes.
Cross-sell tickets and provide information for all sister properties.
Resolve guest issues or find the appropriate person able to assist.
Utilize a cash drawer with various tender types.
Retrieve seats from different blocks for corresponding vendors.
Reserve and /or book interactive programs for guests.
Organize daily paperwork by tender types and correctly balance to Cashier Reports (at end of shift).
Check stock levels and replenish to operational levels prior to opening.
Maintain a clean and tidy work area at all times.
Perform all duties as deemed necessary for the success of the department.
Perform all other job related duties as requested.
At least 6 months of customer service experience.
At least 6 months of cash handling experience.
Ability to work independently as well as a part of a team.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High School diploma and equivalent.
Basic computer skills.
Able to effectively communicate in English, in both written and oral forms.
Previous ticketing experience.
Previous experience working in a similar resort setting.
6572 Ticket Office Sales Representative (Accounting Clerk), Athl
CSU Job Listing Details
E-Mail this listing
Job ID: 6572
6572 Ticket Office Sales Representative (Accounting Clerk), Athl
March 21, 2018
Open until filled
Link to Apply Online:
Campus Employment Homepage:
San Diego State University is seeking applicants with demonstrated experience and/or commitment to teaching and working effectively with individuals from diverse backgrounds and members of historically underrepresented groups.
Initial review of applications will begin on March 29, 2018.
To receive full consideration, apply by March 28, 2018.
The position will remain open until filled. The online application should be completed in detail. Completion of the online application is required for consideration; a resume alone will not suffice.
For more information on San Diego State University, please click here.
This is a part-time (0.75 time-base), benefits eligible, temporary position anticipated to end on or before one year with the possibility of reappointment. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Work schedule will be based on operational needs.
Under the direct supervision of the Associate Athletic Director of Ticket Operations and the lead direction of the Ticket Office Coordinator, the Ticket Office Sales Representative performs customer service and ticket sales duties in person and via the telephone. The Athletic Ticket Office's customer base includes current season ticket holders, SDSU students, SDSU faculty/staff, and the general public.
For more information regarding SDSU Athletics, please click here.
Compensation and Benefits
Starting salary upon appointment not expected to exceed $1,950 per month. CSU Classification Salary Range: $1,950- $2,987.25 per month.
San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.
Knowledge, Skills and Abilities
Working knowledge of mathematical and general office methods, practices, and procedures. Ability to learn basic financial record-keeping methods, procedures, and practices; make mathematical calculations with speed and accuracy; maintain files and records; follow oral and written directions; communicate effectively with others; read, understand, and apply rules and regulations; and use current computer word processing and spreadsheet software programs, web browsers, integrated financial systems and/or other types of records management systems, such as cashiering to complete tasks. Read and write English at a level appropriate to the position.
Preferred Qualifications and Specialized Skills
One year of experience working in an athletics ticket office.
One year of customer service experience.
One year of cash handling experience.
Proficiency with Microsoft Word & Excel.
Some experience with Ticketmaster.
Ability to travel to away games for various sports.
To apply for this position, please click on the "Apply Now" button on this page. You must submit your application by clicking on the "Submit" button. If you need assistance completing your application, please click here.
Applicants with disabilities requiring assistance may call (619) 594-7099.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
SDSU is a smoke free campus. For more information, please click here.
SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.
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