Parking Lot Attendant Job Description Sample

Benchmark's company culture is central to our management philosophy. The company's stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures.

To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

Job Description Summary:

Objective:

To provide a great guest experience through genuine hospitality and superior service

Job Description:

Responsibilities:

• Adhere to all uniform standards and maintain a professional appearance at all times.

• Greet all guests (entering or exiting) in a genuinely friendly manner.

• Be aware of daily group parking and special event rates

• Ensure that all departing guests have paid parking fee on folio or at booth

• Follow daily credit card procedures at the end of each shift

• Follow cash control procedures to insure all banks are balanced at the end of each shift.

• Work with other parking attendants when needed to expedite traffic and control flow of vehicles at parking entrance.

• Report all equipment issues to maintenance department immediately

• Report any service issues immediately to the GM, AGM or MOD.

• Ensure that all guests pay for parking unless you have been given other information by your immediate supervisor.

• Do not let buses park in the upper deck parking lot. All buses must be parked at entrance cut-out.

• In the event of any guest issues that call for immediate management attention, radio the front desk for the Manager on Duty.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

If you are right for the parking team you are someone that loves to make the first and last impression for our guests. We are looking for candidates that have an eye for customer service, who want to grow and thrive working on a team.

You will be responsible for directing guests and their vehicles to the proper parking areas, monitoring traffic flow, and assisting the guests with any questions they may have. This position pays $12.00/hr. and is a union position.

At Universal Studios Hollywood™, we enjoy an exciting culture where fun, hard work and high-quality results are our top priority. We are passionate about what we do and take pride in what we create together as a team.

Being a part of the Universal family comes with its perks. We offer an adventurous working environment, with volunteer opportunities, plus a complimentary ticket program for you to enjoy the theme park on your days off. And getting to work is easy with discounted Metro Link passes and daily complimentary parking.

The Service Rep - Parking Lot Attendant [PLA] provides customer service through packaging and carrying out purchases for customers and support in all aspects of customer service. Works well under immediate supervision and some detailed verbal and written instructions. Basic skills in procedures, techniques, materials, and/or equipment appropriate to area.

Responsibilities:

• Packages customer purchases in the correct and efficient manner

• Assists customers in carrying out their purchases

• Assists customers with product questions

• Engages the customer in appropriate discussion regarding items they are purchasing, including discussion about: taste profile, complimentary items/side dishes, suggested preparation techniques, etc

• May be required to return merchandise to shelves

• Provides fast, efficient, friendly service with a smile

• Ability to provide direction to CSA-s in the parking lot

• Keep Baskets off of lot by nesting them in corals and then bringing them to the front

• Ensure there are ample baskets at all entrances for Customers to shop

• Assist Customers in unloading merchandise to their vehicle and carry outs

• Ensure Sani-Wipes are available for Customers to use

• Communicate issues in the parking lot to Service Manager, and Director

• Ensure Kids Carts, Electric Carts, Infant seats are clean and sanitary

• Ensure Electric Carts are charged and in working conditions

• Responsible for providing water

• Walks parking lot, searching for abandoned shopping carts

• Involve others when necessary to address Customer-s needs

Requirements:

• Typically requires 0-2 years experience

• No prior experience or training required

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

• Speak clearly and concisely

• Willingly adapt to shifting or competing priorities

• Stay focused despite interruptions.

• Remain calm and reasonable intense or stressful situations

• Follow accepted guidelines, rules, and procedures in actions

• Good Customer Service skills

• Complete all necessary training courses/ models

• Good communication and interpersonal skills

• Physical requirements: Lift and carry moderately heavy loads - bend, kneel, reach, squat, push and pull

• Maintain a high level of productivity and efficiency standards- Standing (for max of 3 hrs)

Job Summary:

Who are we?

Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.

As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.

Who are you?

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That's why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

The Role:

Responsible for parking vehicles or issuing tickets for guests in a parking lot area. May collect fee.

Job Functions:

• Direct guests, locate vehicles, and deliver vehicles, or provide guests with instructions for locating vehicles.

• Keep parking areas clean and orderly to ensure that space usage is maximized.

• Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary.

• Patrol parking areas to prevent vehicle damage and vehicle or property thefts.

• Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.

• Greet guests and open their car doors.

• Calculate parking charges, and collect fees from guests.

• Issue ticket stubs, or place numbered tags on windshields, and give guests matching tags for locating parked vehicles.

• Lift, position, and remove barricades to open or close parking areas.

• Inspect vehicles to detect any damage.

• Assist with venue sustainability initiatives including recyclable, compost, and landfill collection at conclusion of each event.

• Other tasks assigned by the Parking Manager or Supervisor.

Qualifications:

• A high school diploma/GED preferred.

• Position requires regular and recurring physical movement such as standing or walking for prolonged periods of time with occasional lifting and/or moving objects up to 40 pounds.

• Previous experiences, as a Valet Parking Attendant/Driver is preferred.

• Must possess excellent communication skills, with the ability to express oneself in a professional, clear and concise fashion.

• One-year previous guest service experience is preferred, with the ability to provide courteous, friendly and efficient service.

• Must be able to present a valid driver's license record with no moving violations or traffic citations in the past 5 years.

• Must present a well-groomed appearance.

If the above description sounds like you and fits your background, apply online at http://www.livenationentertainment.com/careers/seasonal/to join the Live Nation Entertainment team today!

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Equal Employment Opportunity Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Hiring Practices The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Our Helping Hands team makes all the difference for our customers. In this role, you will work with a team to keep the parking lot clear of shopping carts and safe for our customers. You will lend a "helping hand" by walking customers to their vehicles, assisting with groceries, and leaving customers with a positive experience as they end their shopping trips at Wegmans!

People (Who We Are)

• Support, encourage, and respect co-workers

• Work with supervisor to set and achieve goals for development

• Comply with Wegmans Policies and Work Rules, as well as, federal and state laws

• Maintain open lines of communication with supervisors and coworkers to ensure efficient department operations

Customer (What We Believe)

• Engage customers in friendly conversation while making eye contact and smiling

• Proactively offer additional assistance, promptly respond to pages from the Front End, and ensure purchases arrive at their destination in the condition they left the store

• Assist Front End team members by running registers and attending to maintenance issues if additional assistance is needed

Results (What We Measure)

• Maintain the appearance and safety of the parking lot, vestibule and landscaped arear; gather shopping carts, pick up garbage, clear snow and lay salt as necessary

• Keep shopping carts clean and dry, wiping them down in the snow or rain, and offering additional service during the inclement weather

• Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures

Work Environment

• Work includes walking for long periods, pushing and pulling, moving and lifting, along with continuous interaction with customers and co-workers in a fast-paced environment. The work is performed outdoors. The average weight range of items lifted is 10-20 pounds with a maximum weight lifted of 50 pounds rarely. The work environment involves seasonal outdoor temperatures and weather. May be exposed to various allergens (things that may cause an allergic reaction)

Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed.

Preferred Qualifications

• Customer service experience, preferably in a food service, grocery or retail setting

What you will be doing

• Assist guests when entering/exiting lot. Monitoring parking lot use. Answer questions regarding the parking facility and the area in general.

• Guide vehicles into or through the parking lot and into the correct parking spaces according to procedures. May also assist guests with a variety of questions about the parking lot and the area in general.

Requirements

• Must be able to pass a background check

• Be willing and able to comply with our uniform and appearance policy

• Ability to communicate effectively in English

• Ability to provide legible communications

• 18 years of age or older

Essential Skills

• A positive attitude, desire to put a full effort into your work at all times, and a genuine care for the well being of our guests

• Ability to smile, acknowledge, greet and extend a warm welcome to each and every customer.

• Cashiers must be able to accurately handle cash, solve basic math equations, and complete a shift report

• Lot Attendants must be able to move throughout a parking lot and use repetitive hand motions (waving a flag, etc)

• Ability to provide high levels of customer service

• Ability to maintain high standard of cleanliness of work area, personal appearance, organization, etc.

We are seeking Parking Lot Attendants to work in the Springfield area.

We can accommodate a variety of schedules, but we are mainly seeking staff who can work 5am-1pm , other hours will be filled accordingly.

We will also be seeking other hours, and can accommodate part time retiree schedules as well as many other situations.

Pay range is $11-$12 an hour to start.

Customer Service Experience is a must.

Security experience a plus.

Why work for VPA?

• Positive company culture

• Numerous Benefits and Incentive Programs for Employees

• Company trips (such as professional sporting events or company picnics)

• Quarterly newsletter to update you on what's new with the company and to inform you on new opportunities

• We promote management from within the company.

• In this tough economy our company has still been growing at a rapid rate providing new opportunities for staff

• Valet Park of America is committed to its customers, clients, employees, and community.

• Scholarship Opportunities

Lot Attendant --Job Description

The job responsibilities of a lot attendant may vary depending on the location that the employee is scheduled to work. The responsibilities include the following:

o Greeting all patrons to a facility in a polite manner and providing them with assistance or instructions

o Directing traffic, pointing patrons into parking spots

o Being outside and visible for the duration of a scheduled shift

o Filling out necessary paperwork involved in daily operations

o Providing umbrella service for patrons on rainy days

o Providing security services and contacting police/management in the event of an intrusion

o Escorting patrons to their vehicles

o Recording vehicle counts

o Communicating effectively with customers and coworkers. This includes radio contact with shuttle drivers

o Helping customers if they are in distress

o Shoveling snow and helping customers brush off their vehicles

o Putting out necessary equipment at the beginning of a shift and putting it away at the end of a shift (i.e. signs, cones etc.)

o Maintain a professional appearance and be polite and courteous

Please apply online - http://www.valetparkofamerica.com/employment

Questions? Please contact us at 877-455-5552

Please note:

• All employees must undergo a criminal records check

• Must be available to work weekends and holidays when necessary

• Must have a neat appearance and good attitude

• All employees are hired on a 30 day trial period. If during that time the employee does not perform their duties to the satisfaction of management, they can be terminated without cause

• VPA is an Equal Opportunity Employer

• Management will make all final decisions regarding employment offers

Overview

To provide directional assistance to the proper parking location or entrance/exit of the parking lot for Opry House guests. To assist with the coordination of tour guest and tour bus traffic during the loading and unloading of said buses after shows not only in the bus parking area but the guest waiting area. To assist and greet guest upon entering and exiting the Plaza area in a hospitable manner, assist with parking for the Plaza guest as required, assist with various merchandise as well as food and beverage locations (with set-up, teardown and operations as required).

Responsibilities

• Direct traffic flow in the guest parking lot before and after events at the Grand Ole Opry House. Greets all guests in a hospitable manner offering assistance and providing information to the guests of the Opry as required.

• Coordinate the organization of tour groups at the end of the events for loading of buses in an orderly fashion based. This would include tour bus organization and parking.

• Work with specific areas of parking to ensure parking plan is properly executed.

• Respond to emergency situations.

• Perform minimal security functions for the safety of guests and their vehicles, notifying Security and Management of any suspicious activities.

• Maintains a clean, neat work area/location.

• Report any unusual concerns or maintenance items to Management.

• Perform other duties as assigned.

Qualifications

Education:

• High school diploma or equivalent preferred.

Experience:

• Good verbal and non-verbal communication skills

Licenses/Certifications:

• Valid Tennessee Drivers License

The Parking Attendant is responsible for facilitating customer parking and monitoring parking areas during the 2018 Edgefield Concert on the Lawn series.

Duties include, but are not limited to:

• Monitoring the area designated for guest parking

• Directing customers to the appropriate parking spaces

• Greeting customers

• Answering questions

• Directing people to their destinations within the property

• Reminding people to be courteous to the surrounding neighborhood residents

• Escorting guests to vehicle when requested

• Offer assistance when requested (jumper cables, luggage, etc.)

• Trash patrol

• Maintaining excellent customer relations

Above all this position requires a positive attitude and dedication to providing excellent customer service. All McMenamins employees are also expected to keep current on property events, property history, and McMenamins products. The Manager on Duty will assign other related duties.

Requirements of the Job:

• Previous customer experience preferred but not required

• Excellent communication skills

• Work well with little or no direct supervision

• Work efficiently both independently and as part of a team

• Must be available for the majority of scheduled concerts at Edgefield (Early June-Late September 2018).

A full list of concerts can be found at edgefieldconcerts.com

YOU MUST BE ABLE TO PERFORM THE ABOVE FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION

EOE

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