Parsippany Job Description Sample
Principal MES Consultant
We have an outstanding career opportunity for a Principal Consultant looking to work for an industry leading Software Firm within the Pharmaceutical Industry. In order to expand we are seeking a talented Principal Consultant to join our U.S. team for a site based position in the US, Canada & Caribbean. Principal Consultants play a critical role in the deployment of Werum’s MES solution PAS-X and work closely with clients to ascertain successful completion of projects. In addition they manage small independent teams to address project challenges in regulated environments and lead strategic global initiatives.
- Help clients set objectives and strategies for manufacturing IT
- Select and implement suitable technology to streamline all manufacturing-related operations and help optimize their strategic benefits
- Advise clients in planning, monitoring and execution of program rollouts
- Direct and organize the implementation of MES systems for clients
- Monitor changes or advancements in technology to discover ways the company can gain competitive advantage
- Control business development according to company goals and prepare reports to upper management
- Organize and teach best practice product workshops at customer sites
- Develop, monitor and implement client’s deployment plan
- Control client’s implementation approach and identify improvements
- Devise and establish IT policies and systems to support the implementation of strategies set by upper management
- Build relationships with clients and identify potential new business opportunities
- Manage IT initiatives and collaborate with in-house technical staff
- Identify the need for improvements, changes or new staff and report to upper management
- A degree in IT/Computer Science or relevant field
- Ten (10) years of experience in the life sciences industry on large scale applications
- Second language required
- Willingness to travel a minimum of 50%
- Excellent understanding of GMP/GAMP principles
- Outstanding knowledge of the life science industry
- Sound understanding of the PAS-X application
- Strong experience in Computer System Validation (CSV) for manufacturing systems
- Ability to communicate and present effectively to various levels of leadership
- Excellent organizational skills
- Experience in controlling information technology budget
- Superior analytical and problem-solving capabilities
- Solid understanding of data analysis, budgeting and business operations
- Sound experience in project management; a certification (PMP/IPMA) is a plus
COMPENSATION & BONUSES
• Competitive salary
• Yearly Bonus
HOLIDAYS & VACATION
• 15+ days PTO
• Sick Days
• Paid holidays
• Paid office trips
• 401k Plan w/50% Match
• Medical, Vision & Dental Insurance
• Life and Disability Insurance paid by employer
• Employee-run Culture Events
TRAINING, EDUCATION & MORE
• Extensive in-house technical and management training
• Training and Development Program
• Licensure Support Program
• Mentor Program
• Employee Referral Program
B2B Outside Sales Account Executive - Parsippany, NJ
As an B2B Outside Sales Account Executive you will enjoy:
- Base Salary
- Book of business
- Expense Allowance for your car and cell phone
- Productivity Bonuses
- UNCAPPED Commissions
- World Class Paid Training, plus ongoing training
- Promotion opportunities for ALL Top Performers
- Virtual work environment (Work from home)
- Medical, Dental, Vision, Prescription, Life Insurance; FSA, EAP, and Disability Benefits
- Employee referral bonuses and tuition assistance 401(k) retirement plan with matching
- Paid holidays, personal, and vacation days
As an B2B Outside Sales Account Executive, you will collaborate with business owners to create online marketing solutions. You will be accountable for achieving and exceeding sales goals.
- Prospect for new business
- Build and maintain client base
- Explain complex technical concepts such as SEM, SEO, Online Display, etc.
- Use iPads to present solutions
- Work in a virtual environment
- 2+ years of sales, marketing, or advertising experience
- Strong understanding of SEM, SEO, Online Display, and Social marketing
- Proficient use of Microsoft Office, including Power Point, Excel, and Outlook
Inside Sales Executive
Education equivalent to Bachelor's Degree in sales or marketing preferred, demonstrating good knowledge of business processes and order entry systems. Or Bachelor's degree in other related field, with previous sales and/or marketing experience. Or two or more years of outbound sales experience, or the equivalent in related work experience, demonstrating the ability to manage and develop existing and prospective accounts. Must have experience with customer relations and support as well as exhibit leadership abilities.
Demonstrates general knowledge of Microsoft Word, Excel, Outlook and contract management software.
Demonstrates the desire and ability to learn company billing/customer database software in addition to learning the features of all company services and products and different levels of account options.
Demonstrating a general knowledge of OSHA Regulations desirable.
Do you want to work for a top rated Sales organization?
Are you looking to launch a successful career in sales?
Are you interested in providing products and services that help the environment?
If you said yes, might be the Inside Sales executive we are seeking! Stericycle is a B2B company looking for ambitious and dedicated talent to join our Inside Sales team. Our sales representatives enjoy competitive salaries, ample benefits packages, and a supportive work environment that rewards growth and success. We were recently recognized as one of Selling Power's "50 Best Companies to Sell For"!
Our sales representatives enjoy to the following incentives:
A competitive salary and commission structure
Competitive benefits package:
Medical, dental and vision coverage
Company Paid Life Insurance
Company Paid Short-term and long-term disability
An ambitious workplace that helps you become a leader in sales!
Want to learn more? Please apply to start the conversation!
We are currently seeking an Inside Sales Executive for our Shredding Services (Shred-It) business line. We are looking for a candidate with a strong telesales background and a drive to succeed.
Please visit the link below to view the services sold under the Shred-It business line:
Secure Information Destruction
Key Job Responsibilities:
Under manager supervision, this position is responsible incremental revenue through inbound and outbound sales calls. This includes lead campaigns and telephone prospecting targeting existing customers and new prospects. Conducts business needs analysis and develops appropriate service solutions for the customer/prospect.
Focuses sales activities on value-added services and other revenue generating activities. Responsible for retaining customers that are considered 'at risk', have been identified as potential lost business, or have requested cancellation of service with Stericycle.
Determine customers' needs/requirements and negotiate an appropriate resolution by right sizing, price adjustments, and/or resolving service quality issues.
Makes outbound and receives inbound sales calls for potentially new and/or existing customers to sell our products and/or services. Acquires new customers and converts existing customers through prospecting in assigned territory, outbound marketing/lead campaigns and referrals
Effectively qualify clients through the use of Value-Based selling methods. Researches customer/prospect history and business needs in order to develop a complete service proposal, while targeting upgrade and cross-sell opportunities of additional Stericycle products/services. Sell the value of the recommended solution, and retain/up-sell revenue if possible.
Respond to customer concerns and proactively contact customers who have been identified as "at risk" for cancelling services using approved sales tactics and strategies to retain potential lost business. Utilize 'Value Based Sales Skills' to uncover client's existing service issues and needs, explain contract obligations if any, and provide alternative solutions for consideration. Address assigned customer issues and concerns timely.
Builds a pipeline of potential future business by prospecting via the Internet, assigned territory lists, outbound marketing/lead campaigns and other sources as identified. Forecasts Quarterly, Monthly and Weekly sales metrics within 5% of actual results and provides reports to Sales Management. Effectively meets assigned performance factors (key expectations) within assigned parameters.
Work with cross functional team members including transportation, billing, collections, sales, and customer experience departments to assist in providing satisfactory solutions from the customer perspective in order to retain business, and leverage communication from other departments to identify sales opportunities.
Effectively uses technology based CRM (Customer Relationship Management) tool for lead follow-up, sale cycle disposition, pipeline management, forecasting and lost opportunity tracking. Keeps comprehensive and accurate notes in the system.
Provide tracking data to the sales organization to assist in developing policies and programs to help drive sales. Identify sales trends when possible and provide management with updates.
Perform other miscellaneous and related duties as required or requested.
Wyndham Hotels & Resorts is now seeking a Sr. Accountant to join our team at the Parsippany
- 22 Sylvan Way location in Parsippany, New Jersey.
This position will be responsible for the accurate and timely performance of various assigned functions in support of the month-end close and reporting process. The candidate will ensure proper accounting treatment of transactions in accordance with Generally Accepted Accounting Principles (GAAP) by performing analytical reviews and identifying issues as they arise. The candidate will also support the quarterly reporting and audit cycle by preparing reporting schedules and assisting with assigned audit requests.
In addition to the supporting the close process, this position will be responsible for preparing bank account, intercompany and various other account reconciliations. The candidate will also assist with special projects that arise throughout the year.
The candidate should be self motivated and will be required to independently take action to achieve the organization's goals. The candidate should have strong PC skills, including Excel, Oracle and Hyperion (Enterprise/HFM) and strong communication skills (both written and verbal).
1 Prepare and record journal entries and perform various assigned functions in support of the month-end and quarterly close and reporting processes.
Wyndham Hotels & Resorts Finance
2 Support the quarterly reporting and audit cycle by preparing reporting schedules and assisting with assigned audit requests. Wyndham Hotels & Resorts Finance
3 Assist with financial projects and initiatives throughout the year including compiling support of tax packages. Wyndham Hotels & Resorts Finance
4 Identify opportunities to streamline accounting data and processes and work cross functionally to design and implement changes.
Wyndham Hotels & Resorts Finance
a) Individual will be responsible for making day to day decisions as it relates to their job function. On technical issues, the individual will need to identify the appropriate solution to be reviewed and approved by the manager. b) Individual is self motivated and independently takes action to achieve the organization's goals.
c) Decision making can have a positive and/or negative impact on the operating results of the company due to the nature of the position (i.e. accounting).
d) Provide guidance and support to assist team members and help improve performance and develop skills.
Education & Experience
- Strong technical accounting and analytical skills
- Knowledge of practices and concepts associated with GAAP
- Strong PC skills, including Excel, Oracle and Hyperion (HFM)
- Strong communication skills (both written and verbal) and ability to interact with all levels of the organization and external contacts
- Detail oriented, self-motivated and able to work on cross functional teams
- Innovative team player that challenges current processes
- Bachelor's degree in Accounting required
- 3-5 years of progressive accounting experience
- Public accounting experience preferred.
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.
We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.
Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.
Our Company is an Equal Employment Opportunity Employer.
Job Location: Parsippany
- 22 Sylvan Way, 22 Sylvan Way, Parsippany, New Jersey 07054
Employment Status: Full-time
What we expect from you
Bring your best every day
Put our guests first
Strive to exceed expectations in all you do
What you can expect from us
Best-in-class training and career development
Supportive and engaged team
Fast paced fun environment
Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.
Nearest Major Market: New York City
Nearest Secondary Market: Newark
Apply now "
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Engineering Co-Op (635368)
Responsible for providing assistance with quality engineering services including inspection/test method development and quality investigations.
Principal Duties and ResponsibilitiesFormulates procedures, specifications, and standards for Zimmer products and processes.
Perform validations – gage R&R, Installation Qualifications for test equipment.
Assist in calibration activities – including but not limited to gage discrepancy investigations and calibration method development.
Perform non-conformance investigations and assist in corrective and preventive action plans.
Collects and analyzes data for gauge and product evaluation.
Identifies critical personnel, gauges, procedures, and materials needed for the completion of new products.
Ensures that suppliers have necessary information and facilities to deliver quality products to Zimmer.
Expected Areas of Competence- Ability to work within a team environment and build relationships outside of the department as well as outside the company (suppliers, regulatory agencies, etc.).
Ability to deliver, meet deadlines and have results orientation.
Microsoft Office Suite
Education/Experience Requirements- Must be actively enrolled in an academic program for the entire duration of the assignment.
- Pursuit of Bachelor's degree in engineering. Mechanical, Biomedical, and Industrial Engineering majors preferred.
- GPA of 3.2+ preferred
Travel RequirementsUp to 20%
Additional InformationEOE M/W/Vet/Dis
Are you driven by solving problems and enjoy leading people? Do you want to work for six months of the year, and have the remainder of the year free to pursue other interests? H&R Block is looking for passionate Team Leaders to accelerate our seasonal tax business by managing a single H&R Block tax office and providing leadership to a customer-centric team of associates.
As a Team Leader, you will serve as the front-line manager responsible for leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings). also act as a knowledgeable resource on tax topics and products to associates, and prepare accurate tax returns for clients, as needed. You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.
What you'll do...
Partner with the District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
Serve as point of contact for onsite escalated client service concerns
Ensure clients are scheduled properly and conflicts are resolved
Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
Build an engaging team environment by training and coaching associates to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions
Lead daily team meetings and communicate essential information to tax office associates
Create associate work schedules and ensure accurate timekeeping and overtime management
Prepare tax returns, as required
What you'll bring to the team...
Prior experience working in a customer service, shift leader, or similar role
Experience supervising or managing people
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
Annual completion of 18-hours of continuing education and ability to meet all other IRS and applicable state requirements
Customer-centric mindset with strong communication skills
Computer proficient with the ability to use MS Office
Demonstrated ability to work independently with minimal supervision
Passionate, determined, resilient under stress and a will to win attitude
Able to work a flexible work schedule of 40 hours per week and flexibility in work assignments based on business needs
HS diploma/GED or higher
It would be even better if you also had...
- 2+ years as a Tax Professional
Senior Manager, Business Application Platforms Audit Support Lead
The purpose of this role is to lead and coordinate activities across the Business Application Platforms (BAP) organization regarding audit support, readiness, gap remediation, reporting, artifact generation and filing, and representation of the organization during audit activities. The individual will be responsible for designing audit support and readiness playbooks for BAP and lead the BAP Teams in executing the playbooks. The role will also require the individual to be the 'face' of BAP to the auditors. The individual will be asked to constantly assess the BAP audit process and continually refine it for efficiencies and effectiveness, proactively identify any gaps and propose programs/projects to drive remediation and to identify continuous process improvement activities.
Responsible for audit preparation, readiness, and success across the Business Application Platforms organization
Audit reporting and assessments
Gap identification and resolution planning including audit remediation programs (short and long term)
Interface and coordinate with the EP&S Audit Lead and the other EP&S tower audit leads
Interface with EP&S Cross functional areas (Agile, Cloud, Security, Network, etc.)
Create and maintain relationships with the RM&C organization
Create and maintain relationships with the CA organization
Lead the BAP organization in all audit activities, including audit readiness, remediation activities, reporting, and meeting audit controls
Lead and represent the BAP organization on audit calls and provide walkthroughs during audits
Provide evidence, follow-ups, and tracking during active audits
Be the BAP point-of-contact for all audits
Coordinate with ITIL process leads for any change freezes during active audits
Audit readiness and preparation across:
Data Centers, Storage, Data Protection, Platforms, Database, and supported teams
ITIL processes (Incident, Problem, Change, Request)
Digital Resiliency Planning (Disaster Recovery)
Minimum Security Baseline
Support site audits, as required
Support FDA audits, as required
Support continuous monitoring audits, as required
Support Identify and Access management audits, as required
Bachelor's degree in Computer Science or IT Infrastructure
7+ years of experience in Pharma
7+ years infrastructure experience
Ability to easily and cordially interface with auditors
Ability to coordinate activities across a sophisticated organizational structure
Strong organizational skills
Strong knowledge of Microsoft Office Suite
Ability to relay information and direction in a clear and concise manner
Easily create and maintain relationships
Comfortable presenting topics within an audit environment
- 3+ years of audit experience within a regulated industry
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Potential to support audits overseas and requirements to support those audits in non-traditional hours
Potential to present in-person for non-U.S. audits
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
Other Job Details:
- Last Date to Apply for Job: July 29, 2019
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
MDS Coordinator - RN (Part Time)
Genesis is one of the nation's leading providers of post-acute healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you passionate - highly skilled and motivated to make a difference.
The Clinical Reimbursement Coordinator/MDS Coordinator/RNAC (Registered Nurse/RN) is responsible for the Resident Assessment Process through completion of the Minimum Data Set (MDS) and the Care Area Assessments (CAAs). This includes:
Manages the overall process and tracking of all Medicare/Medicaid case-mix documents in order to assure appropriate reimbursement for services provided within the Center.
Conducts concurrent MDS reviews to assure achievement of maximum allowable RUG categories.
Integrates information from nursing, dietary, social services, restorative, rehabilitation, and physician services to ensure appropriate reimbursement.
REQUIREMENTS: * A graduate of an accredited School of Nursing with current Registered Nurse (RN) licensure
One year of long-term care clinical nursing experience required
Experience with Medicare/Medicaid reimbursement, MDS completion, clinical resource utilization and/or case management preferred
Experience with basic computer technology
Position Type: Part Time
Req ID: 314786
Center Name: Troy Hills Center
Assoc Director, Customer Education Services (R1076668)
IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.
Our Global training team has a direct impact on our employees, our partners, our customers, and the business by providing product, business process, general technology education, and (limited) skills training for audiences around the globe, such as but not limited to: Sales, Delivery, Partners, Client End-Users.
Specifically, you will:
Design the customer education program
Lead a team tasked with defining the training curriculum for internal and external users
Partner with Account and Sales teams to educate them on the training function and how it is a valued add to our clients.
Stay current on latest industry trends and develop approaches to adopt best practices
Drive excellence within the team by promoting industry leading practices and continual improvement initiatives
Manage and provide significant input on new training curricula and existing curricula revisions
Develop strategy for new initiatives, ensuring the right partners are involved; creates strategy and directs team's involvement and holds others accountable for quality content and achieving deadlines.
Lead additional strategic training initiatives to to drive business results (e.g. lead overall training strategy for client end users or partners)
Establish & maintain standard processes & best practices for curriculum development, leveraging adult learning principles and modern learning theory
Define certification standards & processes across all curricula and through multiple modalities
Manage and own performance of team for success and develop programs to educate and empower team members through coaching and leadership
Take on curriculum design responsibilities for a designated set of audience & product offerings as required by the organization
Ensure quality by establishing instructional design standards and a quality review process
Identify opportunities for leveraging 3rd party suppliers to enable the efficient development of high-quality training collateral
Establish and maintain relationships with 3rd party suppliers
Remain current on best practices and industry standards in instructional design
Take on instructional design responsibilities as required by the organization
8-10 years' experience in Training & Development with an emphasis on customer education programs and services
Proven ability to build a training function
Experience in a technical training
Expertise in instructional methods and training techniques including curriculum design principles, adult learning theory and blended learning strategies
Ability to manage and develop a team of geographically dispersed direct reports
Experience working in a multi-cultural, global organization
Outstanding communications, problem solving and project management skills
Ability to influence and indirectly manage across functional teams
Strong time management, organizational skills, and the ability to manage multiple projects in a fast-paced environment
Excellent interpersonal and relationship-building skills
Knowledge of Healthcare/Life Sciences Industry and/or SaaS Technology a plus
Business development experience a plus
Experience turning a training organization into a profit center highly desirable.
Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.
Forge a career with greater purpose, make an impact, and never stop learning.
IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled
IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA's Talent Acquisition team at email@example.com to arrange for such an accommodation.
Job ID: R1076668
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Business Development Representative
We're growing our sales team and looking for a result-oriented, customer-focused Business Development Representative with successful business-to-business technology telesales experience. The NICE Public Safety Business Development Representative is responsible for lead qualification, lead generation, lead nurturing, appointment setting for the NICE sales team, documentation of all communications via the company CRM system, and management of marketing campaign lists. This position will follow up on new leads in a timely manner in response to marketing programs, establish ongoing communications with existing NICE leads, and reach out to target lists in order to generate new sales leads for the company.
Participate in the execution of direct marketing campaigns to prospective and current customers. Help define campaign objectives, write call scripts, determine key questions to ask, write customizable email follow-up templates, identify alternative decision makers who could be contacted, and update CRM system.
Understand and articulate NICE's value proposition, product attributes and competitive differentiators.
In collaboration with NICE Event Manager, manage and clean marketing campaign and tradeshow lists into NICE's Marketing Automation (Marketo) and CRM (Salesforce.com) systems.
- Call and qualify designated incoming sales leads generated by NICE's online, event and direct marketing efforts in a timely manner.
Quickly establish rapport with current and prospective customers and identify their role in decision making and purchasing process within their organization.
Able to have an open and dynamic dialog in order to uncover and pinpoint customer challenges, needs and requirements.
Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects.
MEASURES OF PERFORMANCE
Achieve and surpass lead qualification, appointment setting and sales opportunity creation goals.
Accurate corporate CRM and Marketing Automation system usage and record keeping for accurate reporting purposes.
Fast-growing product knowledge, leading to the ability to conduct Web-based product demonstrations.
Acceptance of responsibility for tasks, deadlines and results.
Ability to efficiently, expertly and professionally interact with prospects, customers, partners and other employees.
Adherence to established company policies and procedures.
Lead Generation and Nurturing
Research and make multiple calls into Tier 1 accounts and other prospects to qualify and assign the lead to the appropriate member of the sales team, per collaborative division of work with sales team members.
Establish a firm date for a discovery call between the NICE Sales Manager (or partner rep) and lead.
Help the sales team build pipeline by nurturing interested leads that may not yet be ready to be promoted to the sales team.
Gathering Customer Data
Possess the ability to listen more than talk and to ask open-ended questions for discovery. Be able to quickly assess customer needs and urgency.
Use NICE customer relationship management system (Salesforce.com) to manage and update leads and maintain status reports.
Provide prospect/customer feedback to internal NICE teams to assist in Marketing, Support and Product Development efforts
Help in answering sales telephone line and providing telephone answering relief support.
Other core expectations will be defined by your direct supervisor/manager
Strong comprehension and communications skills, both verbal and written. Pleasant speaking voice, professional phone manners.
Exceptional customer service and pre-selling skills necessary.
Excellent teamwork skills – this role acts as an interface to multiple teams within the company, it is critical that problems are approached with a positive attitude and a can-do spirit.
Proficient with Microsoft Office Tools (Word, Excel, Outlook) and contact relationship management software (i.e., Salesforce.com).
Proven critical thinking and problem-solving skills.
Outstanding organizational and time management skills.
An interest in working in a dynamic and rapidly changing/growing technology environment.
Ability to work independently and as part of a team
Ability to organize multiple campaigns simultaneously
Highly motivated, results oriented
Ability to learn and demonstrate the new software applications quickly
Other core competencies will be defined by your direct supervisor/manager
Report to the Marketing Manager
Work closely with all areas of the company (Public Safety); sales personnel, pre-sales engineers, group leads and other employees and departments within the company
Direct work with prospects, customers and partners
B.A. in business management, marketing or equivalent.
Minimum of 2 years sales and/or telemarketing/telesales experience in a business-to-business technology environment.
NICE Ltd is an Equal Opportunity/Affirmative Action Employer committed to providing an inclusive environment that enables every employee to work to the best of their ability. We support Diversity, Inclusion, and Equity and commit to hiring to increase Diversity of Thought without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law or common sense.
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