Pinnacle Job Description Sample
Client Support Associate (King)
At Jackson Hewitt, we are working hard for the hardest working and we are on a mission to completely change the way our customers engage with their personal finances. Jackson Hewitt combines the fun, fast-paced culture of a startup with the scale and reputation of one of the nation's largest retailers (over 6,000 locations).
At Jackson Hewitt we have a passion for our employees and our customers. We recognize and appreciate that our team members are our single greatest competitive advantage. Being an industry leader requires a consistent focus on quality, innovation, performance and results.
IF YOU WANT TO BE PART OF A TEAM THAT IS CHANGING THE INDUSTRY, WITH A FOCUS ON DELIVERING EXEMPLARY CUSTOMER SERVICE THEN JOIN JACKSON HEWITT!!
We're seeking dynamic top performers to add value to an already great brand. If you are looking for and want:
To make a difference in people's lives
A flexible work schedule
To make great money, YES WE PAY FOR PERFORMANCE!
All that is missing here is you!
Position SummaryUnder general supervision and in accordance with established company policies and procedures, the Client Support Associate monitors client flow and assists in preliminary data entry and document collection to support an efficient and positive tax preparation experience. This position has access to and regularly works with information of a sensitive, highly confidential nature. This position promotes the Jackson Hewitt brand through the delivery of superior customer service.
Essential Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management.
Greets all shoppers or potential clients with a friendly and professional demeanor.
Engages in conversation with potential clients to share information about Jackson Hewitt's services and promotions.
Quickly and accurately verifies and enters customers' personal and Form W-2 information into Jackson Hewitt's proprietary software.
Assists with scheduling tax preparation appointments.
Monitors client flow at the location and keeps clients engaged during periods of wait time.
Monitors client activity and takes initiative to answer phones and resolve client issues.
Maintains a positive image and meets all customer service and productivity standards as set by their supervisor.
Meets set-up deadlines to ensure office locations meet brand/marketing appearance standards in time for office openings.
Provides equipment service at Jackson Hewitt locations to assemble, repair or teardown furniture, computers, tech or kiosk components using hand tools.
Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
Other duties as assigned.
Education and Experience
High School Diploma/ GED, or equivalent related business experience.
May require state-specific certification associated with handling confidential client information.
Good interpersonal and communication skills.
Demonstrated ability in working in a high volume retail environment preferred.
Basic knowledge of computer functions required.
Customer service or sales experience preferred.
Physical Demand and Work Effort
Standing, walking, sitting.
Must be able to hold, carry and move equipment, tools and materials.
Must be able to lift up to lift, push, pull or carry up to 55 lbs at one time.
Near vision – ability to see details at close range (within a few feet of the observer).
The job is typically performed under comfortable working conditions; any disagreeable elements are generally absent during normal performance of job.
Compliance with company policies and standards.
Ability to work flexible hours, including evenings and weekends during season, preferred.
FLSA Status: Hourly, Non-Exempt
We appreciate your interest in Jackson Hewitt Tax Service. Jackson Hewitt Tax Service is an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age (40 and over), disability, or any other basis protected by applicable federal, state, or local laws. Jackson Hewitt Tax Service also prohibits harassment of applicants or employees based on any of these protected categories. It is also Jackson Hewitt Tax Service's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.
PT Teller- 19 Hrs/Week- Premium Pay
Specific information related to the position is outlined below. To apply, click on the button above.
You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. Need Help?
Should you have a disability and need assistance with the application process, please request a reasonable accommodation by emailing BB&T Accessibility or by calling 866-362-6451. This email inbox is monitored for reasonable accommodation requests only. Any other correspondence will not receive a response.
Regular or Temporary:
Language Fluency: English (Required)
1st shift (United States of America)
Please review the following job description:
Responsible for delivery of superior quality service while adhering to corporate, regulatory, and audit guidelines. Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Proactively participate in the sales/quality referral process of the branch and engage clients in conversation as directed by management.
Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1.Provide professional client service, which includes, but is not limited to: performing accurate transactions, greeting the client, smiling, using the client's name during the transaction, and thanking each client for his or her business. Refer clients to other branch team members and specialists as needed.
2.Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further authorization when necessary, issuing money orders, Cashier's checks, and redeeming savings bonds.
3.Prepare individual daily balance of teller cash transactions as well as other reports as necessary.
4.Perform more complex transactions (with assistance as necessary) such as:
a. Large commercial deposits;
b. Close-out transactions;
c. Cash advances.
5.At the discretion and direction of the supervisor, responsible for collecting his or her own cash items.
6.Follow all operating procedures as outlined in Branch Operations Manual (BOM).
7.Handle proportionate volume of work based on branch demands
Required Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.High School diploma or equivalent
2.Ability to complete teller training in required time frame
3.Demonstrated ability to read, follow written instructions and accurately complete written reports
4.Good interpersonal skills
5.Ability to use office machines and perform basic mathematical functions
6.Demonstrated ability to deliver good client service and provide team support
7.Ability to complete Bank training program for Teller
8.Capability to lift a minimum of 30 lbs
9.Ability to travel to accommodate temporary staffing needs as required
10. Ability to speak fluent English
1.Demonstrated ability to handle multiple priorities under time constraints
BB&T is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Senior Retail Sales Associate (Full-Time)
AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day.
Provides WOW! Customer Service
Ensures assigned store tasks are completed in a timely manner on assigned shift
Operates cash registers and follows established cash handling procedures
Follows company policies and loss prevention procedures
Maintains a safe working environment including PPE (Personal Protective Equipment)
Maintains store appearance and merchandising standards as directed
Ensures that merchandise is restocked and placed in their respective areas
Utilizes ZNET to help customers locate merchandise or find suitable alternatives
Maintains product knowledge and current promotions through AutoZone systems and information sources
Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
Utilizes OBDII to read codes from customer's automobiles
Ability to diagnose automobile problems and recommend solutions
Communicates with managers regarding customer concerns and employee matters
Actively engaged in developing more effective customer service skills
Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations
High School diploma or equivalent
Basic knowledge of automotive parts is required
Excellent communication and decision making skills
Ability to lift, load, and deliver merchandise
Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts
Do you enjoy getting to know people and like buildings strong relationships? Do you have a passion for helping those in need and a willingness to learn? If so, this could be just the fit for you!
Monarch is seeking, positive Community Specialist(s) that enjoy being involved in the community; to provide direct support care for an 11-year old male and 14 year old male in King.
Candidate must be flexible and able to fill in other shifts as needed. Hours are varied.
•Provide one-to-one support and assistance.
•Participate in community activities with individual.
•Ensure a safe and clean living environment.
•Guide and assist individual with goals.
•Please visit Monarchnc.org and reference posting 9180,9181 or 9183 for full list of job functions/duties and apply!
•Demonstrated ability to support individual with dignity and respect by being thoughtful and patient.
•Good communication skills and willingness to work collaboratively with the family/team.
•Demonstrated promptness and reliability, as well as the ability to be organized and structured.
•Demonstrate critical thinking/problem solving skills; responding to issues in a respectful manner.
•Ability to take initiative and action to respond, resolve, and report concerns with family/team.
•At least one year of supervised experience working with individuals with mental health, and/or intellectual and developmental disabilities preferred.
•Possess a High School diploma or higher education.
•Possess a valid North Carolina driver's license., good driving record, reliable automobile, current auto insurance.
Job Types: Full-time, Part-time
Care Team Coordinator / Scheduler (54986)
I believe that better care begins at home.
Compassionate care, uncompromising service and clinical excellence – that's what our patients have come to expect from our clinicians. Kindred at Home, a division of Kindred Healthcare Inc., is the nation's leading provider of comprehensive home health, hospice, and non-medical home care services.
Kindred at Home, and its affiliates, delivers compassionate, high-quality care to patients and clients in their homes or places of residence, including non-medical personal assistance, skilled nursing and rehabilitation and hospice and palliative care. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.
As a Care Team Coordinator / Scheduler, you will:
Receive and enter data for new and current patients and employee records.
Create, maintain and update the clinician's schedules according to authorizations and patient needs. Maintain clinician's availability lists.
Serve as the point of contact for all interactions with clinical team members, administrative associates, referral sources and patients.
Ensure adherence to company policies associated with record establishment, retention, maintenance and confidentiality.
Prepare clinical records for new patients upon receipt of referral. Complete quantitative administrative review of clinical records at start of care and upon patient discharge.
File incoming documents daily. Maintain a control procedure for active patient files. Maintain a tracking system to ensure clinical records are current according to company policy and regulatory requirements.
Partner with clinical resources to oversee patient intake and inquiries and assess patient needs.
High School Diploma or equivalent
Minimum of one year data entry, word processing and/or medical records maintenance experience in a medical or healthcare customer service environment
Attention to detail, along with excellent organizational, verbal and written communication skills. Exceptional customer service and problem-solving skills.
Ability to multi-task, worker under pressure with changing priorities and short deadlines
Excellent computer skills
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
Major Responsibilities/Essential Functions:
Scan product codes of client products to input data into Company's computerized system for processing in a productive and accurate manner.
Sort scanned product in appropriate container locations.
Inspect condition of product and prepare for disposition in accordance with client contract terms.
Clean and organize work area daily.
Perform other related duties as assigned.
Associates will report to work Monday through Friday, from 4 P.M.-12:30 A.M.
High School diploma preferred or its equivalent; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the responsibilities of this position.
Working knowledge of computers
Ability to work under time pressure and meet production goals
Ability to assist other operations within the warehouse, as needed and if applicable
Ability to meet set production and quality goals and follow standard operating and safety procedures
Ability to work with hazardous waste
Ability to work in a non-climate controlled environment
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities.
While performing the duties of this job, the associate is:
Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
Frequently required to talk or hear and read instructions on a computer monitor and/or printed on paper.
Regularly required to stand, kneel or stoop, and lift and/or move up to 70 pounds.
Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
Groundperson With DL
We are currently seeking a Vegetation Groundperson to join our team.
Uses a chainsaw to cut brush, logs and stumps of larger trees.
Gathers brush and feed brush into wood chipper.
Applies chemical herbicide to right-of-way, following brush removal
Utilizes hose and spray nozzle from truck mounted spray equipment which includes tank, pump, hose reel, 200 feet of ½ inch hose, or utilizes back-pack to treat remote areas.
Services truck, chipper, and equipment, maintaining them in neat, clean, and specified mechanical order.
Assists senior spray person in mixing herbicide in holding tank.
Works around hazardous equipment.
Works around excessive noise from machines, chain saws, wood chipper, with hearing protection.
Works in all temperatures and weather and will be exposed to nature, i.e., irritating plants, biting or stinging insects, dust, etc.
Works on unlevel ground.
Works around falling limbs with protection.
Due to the inherently dangerous nature of the industry and requirements to work with or around hazardous equipment, employees must be able to maintain attention and concentration for extended periods of time.
Must be able to wear necessary PPE as necessary.
Must be able to enter and exit a vehicle numerous times a day.
Must be able to withstand exposure to all kinds of weather while completing work assignments, i.e., rain, heat, sun, cold.
Must be able to traverse various terrains.
Must be able to write, read and comprehend written and verbal job instructions/information.
Must be able to communicate with others.
Must be able to maintain attention during dangerous tasks.
Must be able to lift, move and maneuver up to 50 pounds on an infrequent basis, and up to 10 pounds on a frequent basis.
Must have endurance necessary to perform these duties throughout a standard eight or ten hour day. Must be able to work long hours and overtime during emergencies (including holidays, weekends, etc. Subject to call out work.
Must have sufficient eyesight to judge distances and coordination to get and use the appropriate equipment and tools.
Must be able to operate and service all required tools and equipment.
Must have transportation to and from the startup location.
Must have a valid driver's license.
Must pass a background and/or MVR check.
Must pass a pre-employment drug screen.
Activity:ROFCActivity:ROFCStanding X Seeing XWalking X Reading X SittingX Reaching X Stooping X Range of Motion X Kneeling X Hearing - Speech Range X Squatting X Depth Perception X Body Twisting X Color VisionX CrawlingX Lifting X Sense of Touch XCarrying X Manual Dexterity X Pushing X Speaking Clearly X Pulling XSeeing Distant X Climbing LaddersX Climbing On/Off Truck X Climbing StairsX Climbing Poles X Balancing X Gripping XLifting up to 10 lbs X Lifting over 10 lbs to 50 lbs X Lifting up to 50 lbs X
Rarely = less than 10%Occasionally = up to 33%Frequently = up to 66%Continuously = 67% to 100%
Individuals must be able to perform the essential functions of the position with or without a reasonable accommodation. Individuals with a disability who desire a reasonable accommodation should contact the ADA Coordinator at 1-800-248-8733, ext 1339.
An Equal Opportunity Employer, including disabled and vets.
Equal Opportunity Employer, including disabled and veterans.
If you want to view the EEO is the Law poster, please choose your language:
Medical Assistant (Ma)
We have an opening for a PRN (As needed) Medical Assistant to work at our employer health center located in Tobaccoville, NC!
Premise Health is a leading worksite health and patient engagement company dedicated to improving the cost and quality of employee healthcare. We believe healthcare should be about helping people get, stay and be well. That's our mission and it's the foundation of everything we do. With more than 40 years of experience, Premise Health manages more than 600 worksite-based health and wellness centers across the country. The company serves more than 200 of the nation's leading employers, including a significant number of the Fortune 1000.
Interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information on patients' charts.
Prepares treatment rooms and patients for examination.
Cleans and sterilizes instruments.
Inventories and orders medical supplies and materials.
Operates electrocardiograph (EKG) and other equipment to administer routine diagnostic tests.
Gives injections, treatments and performs routine laboratory tests.
Schedules appointments and makes follow up phone calls to patients.
Performs administrative tasks, completes appropriate client company and OSHA regulated forms, and provides assistance at front desk.
Keys data into computer to maintain clinic and patient records.
Other duties may be assigned.
This position has no supervisory responsibilities.
If you want to join a team of knowledgeable, compassionate, like-minded healthcare professionals, join Premise Health for an unlimited opportunity with the company that is changing the face and the place of the healthcare industry as we know it.
We are an equal opportunity employer.
Operations Assistant Manager
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager
Principal Duties and Responsibilities
Assist with all store functions and day-to-day store activities as directed by the Store Manager
Able to perform all opening and closing procedures in the absence of the Store Manager
Assist the Store Manager in protecting and securing all company assets, including store cash
Adhere to all policies and procedures including safety guidelines
Maintain a professional and friendly environment with customers, subordinates and supervisors
Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information
requests and any additional communications related to store activities as delegated by the Store Manager
Assist the Store Manager on the receipt and return of DSD merchandise.
Follow the VIP and DSD Policies and Procedures
Assist the Store Manager in ensuring proper staffing coverage on a daily basis
Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis
Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
Promotional effectiveness of store-front fixtures and displays
Assist in the management of sales effectiveness of seasonal areas in the store
Coordinate appropriate signage utilized in the store
Assist with the receipt and return of DSD merchandise
Process damaged merchandise on a daily basis
Assist Store Manager with creation of weekly schedules
Assist in the management of store supplies and expense control
Assist with merchandising and maintaining the checkout area to maximize impulse sales
Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.)
Assist with the management of the Drive Item program
Prefer prior retail and management experience
Strong communication, interpersonal, and written skills
Ability to lift, bend and transport merchandise weighing up to 50lbs
Ability to work in a high energy team environment
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Dollar Tree is an equal opportunity employer.
Toolmaker Specialist - 3Rd Shift
Division: Power Generation Services
Business Unit: Power and Gas
Requisition Number: 229708
Primary Location: United States-North Carolina-Rural Hall
Assignment Category: Full-time regular
Experience Level: Entry level
Education Required Level: High School Diploma / (GED)
Travel Required: 5%
Siemens is a global technology powerhouse that has stood for engineering
excellence, innovation, quality, reliability and internationally for more than
165 years. As a global technology company, Siemens is rigorously
leveraging the advantages that this setup provides. To tap business
opportunities in both new and established markets, the Company is
organized in seven Divisions: Power and Gas, Power Generation Services,
Energy Management, Building Technologies, Digital Factory, Process
Industries and Drives, and Financial Services.
Siemens is the leading service partner for ensuring high reliability and
optimal performance of rotating power equipment within the utility, oil &
gas, and industrial processing industries worldwide – as well as for wind
turbines. Siemens' extensive national network of service technicians is able
to quickly and comprehensively offer expert service to maximize the
lifecycle of power generation equipment, helping to ensure reliability and
For more information, please visit:
3rd shift position
The primary purpose of this position is to plan, lay out, manufacture, modify, repair, and assemble a wide range of complex fixtures, jigs, gauges, machine parts, and special-purpose cutting and machine tools. Improvise tooling and set-up where part construction, configuration, and close inter-related dimensions and tolerances require extensive machining experience.
Design and build simple dies and die sets. Perform development work on tooling as necessary, and develop new experimental manufacturing processes.
THE FOLLOWING ARE THE MAJOR JOB DUTIES BUT THIS JOB DESCRIPTION DOES NOT PRECLUDE THE PERFORMANCE OF OTHER DUTIES BY THE INCUMBENT.
§ Receive assignments, oral and/or written, from supervision.
§ Develop difficult setups utilizing the following: calculation of compound angle formulas (including angular boring); dividing heads and index plates (including plain and angular indexing).
§ Manufacture and grind cutting tools and calculate circular forming tool (including rake angles).
§ Manufacture machine equipment parts or fixtures where original machine or tooling part drawings are not available (from complex samples). Involves stringent checking of interrelated surfaces and holes in multiple planes to set up and align.
§ Design and build simple dies (such as punch, trim, cutting), and die sets.
§ Calculate formulas and dimensions, manufacture, and develop inspection methods for tapered dovetails and compound angle vise jaw inserts.
§ Maintain finish, alignment, and exacting accuracy of up to and including one tenth of a thousandth inch tolerance in final assembly of several complex components.
§ Perform development work on tooling as necessary to complete assignments and develop new experimental manufacturing processes, both in the tool room and manufacturing areas.
§ Notify supervision of irregularities or equipment malfunctions.
§ Perform routine maintenance on equipment.
§ Maintain work area in a clean, orderly, and safe condition.
This position requires the equivalent of a high school education plus specialized training. Job duties require common intelligence, the ability to read, write, and complete forms.
Also requires thorough knowledge of advanced shop mathematics together with the use of complicated drawings, blueprints, specifications, charts, and a variety of precision measuring instruments. Equivalent to accredited, indentured, apprenticeship plus 4 years experience or 6 years tool making practical experience as a toolmaker.
With the above knowledge and skills, it will take more than 5 years for proficiency.
Responsibility for Safety of Others
With reasonable care in own work, injury to others will be prevented; if accidents do occur, minor injuries such as cuts, bruises, and abrasions may occur.
Work Of Others
Responsible for own work and providing general guidance to lower classified tool room employees and production operators.
Responsibility for Equipment or Process
Responsible for set-up, operation, adjustments, and routine maintenance of machine tools, hand tools, power tools, material handling equipment, etc., and a variety of precision measuring instruments. Misuse or ineffective operation of any of the machinery and equipment could result in damage to specific parts or sections of equipment.
Responsibilities require little physical effort with rare lifting and moving of materials or equipment of average weight. Frequent walking and standing.
Gripping and grasping tools is common, as is use of mechanical controls such as buttons, knobs, and levers. Some repetitive motion is involved in the execution of job tasks.
Complex work tasks require concentrated mental and visual attention. Corrected or normal vision and hearing is required.
Most work is performed in the shop area where dust and dirt are present to a limited degree. Some contact with oil and grease.
Inattention, thoughtlessness, or careless operation of equipment or performance of duties may cause lost-time injuries such as crushed fingers, hands, and toes. Safety goggles/glasses and safety shoes are required.
Initiative and Ingenuity
The employee in this position must use considerable judgment to work independently on very complex projects and to develop methods and procedures to meet objectives and to solve complex problems.
Responsibility for Material or Product
Errors are usually quickly and easily detected and can be reworked without major loss of materials.
§ Must have successfully completed Industrial Reading Test with a score of 70% or
§ Must have successfully completed Shop Math Test with a score of 70% or better.
§ Must have successfully completed Blueprint Reading Test with a score of 70% or better.
§ Must have successfully completed Measuring Instruments Test with a score of 70% or better.
§ Requires accredited indentured apprenticeship in tool making plus 4 year experience as a toolmaker.
§ Six (6) years tool making practical experience.
3rd shift position
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