Pittsfield Job Description Sample
Package Delivery Driver
UPS is accepting applications for temporary, seasonal full-time Package Delivery Drivers. This is a physical, fast-paced, outdoor position that involves continual lifting, lowering and carrying packages that typically weigh 25 - 35 lbs. and may weigh up to 70 lbs.
A DOT physical exam is required. Package Delivery Drivers must have excellent customer contact and driving skills. Some UPS facilities may require the ability to drive a delivery vehicle with a standard (manual) transmission.
Qualified applicants must have a valid driver's license issued in the state that they live. Package Delivery Drivers are expected to comply with UPS appearance guidelines and wear the company-provided uniform.
Full-time UPS employees work eight or more hours per day and workdays can vary (Monday
Friday) or (Tuesday
Saturday) depending on the building needs.
This job posting includes information about the minimum qualifications (including the UPS Uniform and Personal Appearance Guidelines), locations, shifts, and operations within the locations which may consider my application. An applicant or employee may request an exception or change to, or an accommodation of, any condition of employment (including the UPS Uniform and Personal Appearance Guidelines) because of a sincerely held religious belief or practice.
UPS is an equal opportunity employer – race/color/religion/sex/national origin/veteran/disability/sexual orientation/gender identity
As a delivery driver you'll be doing a lot more than just driving around town, listening to your favorite tunes while following all the rules of the road of course; you'll be delivering the best food in town to people who are craving the goodness. You're responsible for getting meals delivered just the way the guest ordered them and being certain that they arrive hot and delicious with all the right utensils and condiments. So if you're interested in making extra cash, earning tips from satisfied guests and learning more about the details of this position, apply now!
What you Get:
Cash Tips Daily
Flexible Schedule; Part Time Hours
Fun Work Environment
What you Need:
Must be licensed to operate a motor vehicle.
Must have a clean, reliable automobile with an up-to-date insurance policy.
Must be at least 18 years of age.
Assist in performing other job duties as assigned by the person in charge.
Delivers exceptional guest service and quality products to ensure total guest satisfaction.
Part Time Nabisco Merchandiser - Pittsfield, MA
With our portfolio of global Power Brands such as Oreo and bel
Vita biscuits, Cadbury Dairy Milk and Milka chocolate and Trident gum, we're the world's #1 in biscuits and candy, and #2 in chocolate and gum. We're Mondelēz International, a snacking powerhouse with operations in more than 80 countries, with approximately 90,000 employees globally and our brands are marketed in around 165 countries.
Our purpose and vision is to create more MOMENTS OF JOY by building the BEST SNACKING COMPANY IN THE WORLD.
As a part of Sales, you'll put our customers at the heart of our business. By building strong relationships with every customer, big or small, you'll help Mondelēz International become the supplier of choice and ensure we deliver world-class execution of our business plans in every store.
The role of the Mondelēz International Sales Service Representative (Merchandiser) is to build a world-class Direct Store Delivery (DSD) business at the retail level by fulfilling the merchandising needs of our grocery-related customers. As a Merchandiser for our company you are primarily, though not exclusively, merchandising Nabisco specific brands. Areas of focus will include full-shelf conditions, neatly-merchandised displays and shelves, building display point-of-sale in all areas of the store, properly-rotated product on the shelf, and accurate price tags / point-of-sale in all departments. A major objective of this role is to establish and maintain rapport with key store individuals, while providing outstanding customer service. This role will be responsible for maintaining a timely and accurate merchandising call schedule. This role will also be responsible for identifying and communicating individual store opportunities to the appropriate Mondelēz International personnel.
Mondelēz International is an employer of inclusion who partners with diversity groups which cater to people of all ethnicities, genders, ages and sexual orientations. Mondelēz International also works with military veterans to help hire our heroes who have served our nation, as well as partner with disability networks to include people of all abilities to help the company succeed for years to come.
Benefits and Compensation:
The PART-TIME Sales Service Representative position offers a competitive hourly compensation rate, work related mileage reimbursement and an Employee Assistance Program.
Ability to perform hard work in a fast-pace work environment and meet the defined physical activities (frequent lifting, bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing, pulling, etc.) while adhering to the safety expectations and processes
Planning and organizing skills
Effective communication skills
Problem solving skills
Computer literate (Microsoft Office, Internet and Cellular/Wireless devices)
You must be at least 18 years of age, have a valid driver's license, reliable transportation, proof of auto insurance and have access to the internet with a personal email account.
A flexible work schedule is required, including being available to work weekends and holidays.
Previous retail / grocery experience a plus.
Successful completion of drug test, MVR check, and general background check.
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, gender, national origin, disability, protected Veteran status, uniform service, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
Applicants must complete all required steps in the application process, including providing education and work history, in order to be considered for this position. All applicants will receive an email after submitting the first stage of the application. This email will include a link to return to the second stage of the application process. If you had previously submitted a resume, you will need to confirm/verify education and work history. For those that did not submit a resume, you will need to manually enter education and work history.
Call Center Operator - Customer Service
Careers >> Call Center Operator
- Customer Service
Call Center Operator
- Customer Service
Title:Call Center Operator
- Customer ServiceID:1665-MALocation:Pittsfield, MAApplication Deadline:N/A
Hamilton Relay is seeking entry level Call Center Operators that will be responsible for relaying telephone conversations for individuals who are deaf, hard of hearing, or have difficulty speaking. Individuals in this position should possess a professional attitude, great communication skills, excellent attention to detail and a typing speed of 35 – 60 words per minute. Qualified applicants must be 18 years of age or older, possess a high school diploma or equivalent, be proficient working with computer keyboards and have a basic understanding of computer terminology.
Full Time and Part Time shifts available
Company paid benefits for full time employees
Paid Training and competitive wages
Bonuses for performance and attendance
If you have a desire to work for a growing company that provides a great service and promotes from within, apply here!
Hamilton Relay has been providing telecommunications relay services for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking since 1991. Hamilton Relay is a division of Hamilton Telecommunications, a diversified telecommunications service provider headquartered in Aurora, Nebraska. Established in 1901 as a small regional telephone company, Hamilton Telecommunications has grown to encompass seven primary company divisions and has become one of the leading, independent communications companies in the U.S.
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TTS Field Instructor
Tax Training School Field Instructor
Seeking seasonal instructors to prepare, facilitate, and train for a variety of courses and students at H&R Block. Qualified candidates will exhibit strong tax preparation, communication, and presentation skills.
H&R Block is the industry's largest consumer tax services provider¹ and we have been focused on client service for over 60 years.
Apply today using any device at www.hrblock.com/careers > Tax Office Jobs
Tax Training School Field Instructor duties include:
Effectively teaching various courses and training classes while maintaining respect for students with different levels of experience and comprehension.
Utilizing course materials, including Instructor Guides, Participant Guides, handouts and other teaching aids to deliver course content as designed.
Presenting and facilitating training classes, using a variety of techniques such as exercises, case studies, skills practice along with question and answer sessions.
Recording attendance and scores in a timely manner, as directed by District or Franchise General Manager
Required Skills & Experience:
Sufficient experience as a tax professional or education to master content of all courses being taught. Mastery is demonstrated by answering student questions in a comfortable/confident manner and per all tax law or factual information.
Ability to read, write, and clearly communicate in English and/or other languages as required by needs of the district.
Effective presentation and facilitation skills as demonstrated in their words, voice, pace, delivery and non-verbal communication. Instructor should have the ability to teach in an energetic and enthusiastic manner.
Excellent interpersonal skills demonstrated through conversation with, and preparation of tax returns of, H&R Block customers.
Ability to explain complex laws and regulations in an easy to understand manner.
Above average reading and math skills to understand information and explain course information to students.
Travel to training locations in and out of district as scheduled/assigned by District General Manager.
Preferred Skills & Experience:
Two to three years of combined experience as an H&R Block Tax Professional or Client Service Leader (one year of experience within the most recent tax season).
Understanding and demonstrated proficiency of BlockWorks and other applicable software.
Additional state and local requirements may apply.
H&R Block is an equal opportunity employer.
1 Based on annual revenues for sales of tax preparation products and services.
Sales Associate PT
Sales Associate PT
1430 East Street, Pittsfield, MA 01201
Part-Time Shift(s): Monday- Friday Between 7:30am-5pm
Working as Part-Time Sales Associate PT, you will have the opportunity to balance formal training with real-world experience running a branch and working with customers. It's a great way to learn the ropes of our fast-paced industry and potentially transition into a full-time sales position. Fastenal Company is currently seeking candidates for a part-time Sales Associate PT position at our branch located at 1430 East Street, Pittsfield, MA 01201.
The training experience includes hands-on, on-line, and classroom training offered through our corporate university. The training program for current employees who are promoted into these positions will vary based on prior experience with the company.
The duties and responsibilities of this position include, but are not limited to:
oAssisting with sales and customer service
oPlacing and fulfilling orders
oPerforming local sales calls and deliveries with a company vehicle
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
o18 years of age or over
oA valid driver's license and the ability to meet our driving record requirements
oPossess or are working towards a degree in Business/Marketing OR have equivalent industry experience and knowledge of the local market
oExcellent written and oral communication skills
oPossess strong computer skills and math aptitude
oExhibit strong aptitude for sales and desire to earn salary plus commission after the training period
oHighly motivated, self-directed, and customer service oriented
oDemonstrate our core values of ambition, innovation, integrity and teamwork
oAbility to lift, slide and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
oAbility to pass the required drug screen (applicable in the US, Puerto Rico, and Guam ONLY)
o Ability to pass a background check and previous employment verification, required by a customer/contract serviced by this location.
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to approximately 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
Retail/Reset Merchandiser Part Time
CROSSMARK Retail Reset Merchandisers are vital to our success! In fast paced retail environments, our specialized Retail Reset Merchandising teams are providing consumers with the opportunity to see and purchase the latest or improved products from our clients. Team members with a keen eye for detail will work with plan-o-grams and schematic layouts to implement merchandise resets for our retail clients across the United States.
Using plan-o-grams and schematic layouts, you'll implement department or brand resets in grocery/retail settings.
Provide excellent customer service and develop a professional working relationship with store management, associates, and other merchandising companies to meet company and client objectives.
Receive required products/materials to be utilized for resets at a secure location
Using web-based systems, provide end-of-day reports, recaps, and other information as required.
Ensure high levels of collaboration, engagement and customer service at all times.
Other duties as assigned.
Note: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.
High school diploma or general education degree (GED).
Prior retail reset or merchandising experience is highly preferred.
Ability to successfully complete scheduled department, brand or general reset work activities
Excellent written and verbal communication with store (client) personnel/management regarding tasks, sales activities, promotions and client sales plan objectives.
Strong execution skills with the ability to meet challenging/changing deadlines
Regular access to a computer or printer for assigned duties
Reliable Internet access
Basic computer literacy using internet platforms (Internet Explorer or Chrome)
Ability to navigate and utilize a tablet and or smartphone technology as required
Reliable transportation - must be able to transport yourself and required product/materials from your residence to execute a variety of work (must be able to travel to multiple locations, typically between 25-40 miles - mileage reimbursement is provided). Associate that utilizes a personal vehicle for business purposes are required to maintain a valid state-issued driver's license and the minimum auto insurance coverage specified by the associate's state of residence.
English is the primary language skill, however, bilingual skills may be required based on business necessity.
This position requires the ability to stand, walk, use hands, reach with hands and arms, talk or hear, stoop, kneel, crouch, climb, or balance.
You must be able to regularly lift up to 25 pounds and to occasionally lift up to 60 pounds from the floor to waist or chest high. Product resets can be very physical in nature. Reset activities could include removing items from the shelf, moving shelves, building fixtures and displays, reorganizing the products according to the Plan-o-gram provided, replacing shelf tags, filling in new products, and retrieving additional stock when necessary.
This role is not expected to exceed 24 hrs. a week, although the company does maintain discretion to change the hours, based on the needs of the client and or business. Typical hours of operation are from Monday to Friday, 8 am to 5pm, with occasional projects requiring early morning (5 am-6 am), overnight travel, weekends or evenings as well. Availability preferences: Monday through Friday, with availability to work two to three 6-8 hour days, starting at 5 or 8 am.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Associates are required to submit to a standard background check and drug screening as required when designated by the client.
At CROSSMARK, you can get the job that gets your lifestyle. Whether you are seeking a career in retail merchandizing, the flexibility of a part-time job or full-time corporate employment, we have a place for you. Join our U.S. team of over 30,000 dedicated and talented individuals in providing expert sales and marketing services for the consumer goods industry.
CROSSMARK is committed to providing accessible employment practices and welcomes applications from people with disabilities. If you require accommodation for a disability during any stage of the recruitment process, please let us know.
Independent Physician Assistant, Urgent Care Specialist
LocationPittsfield, MA (999 Dalton Avenue) Full-Time/Part-TimePart-Time CategoryHealthcare - Provider Description
General Position Summary
Provides outstanding patient care and promotes high quality primary and urgent care services while always ensuring the MedExpress vision and values.
MedExpress Core Responsibilities
Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring, Friendly.
Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs.
Through genuine and positive communication, makes each customer feel informed, understood, and special.
An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments.
Is able to keep up in the MedExpress environment by facing tasks and challenges with energy and passion.
Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals.
All medically related functions performed by a Physician Assistant are to be performed under the supervision of a properly licensed physician.
Responsible for the exceptional treatment and communication of care options to every MedExpress patient.
Maintains up-to-date working knowledge of the latest changes, updates, and literature relating to medical care.
Responsible for the accurate and timely completion of medical charts.
After consultation with the AP Program Medical Director, oversees patient issues and concerns which may include but are not limited to patient medical care.
Provides and manages direct patient care, including assessments, physical examinations, evaluations, diagnoses and treatment. Works in collaboration with designated Physician(s).
Orders diagnostic tests, including but not limited to: x-ray, electrocardiogram, and laboratory tests and with direct medical oversight, interprets the test results for deviation from normal.
Performs procedures, including but not limited to: I&D, splinting, suturing, managing infection, and wound care.
Develops and implements patient management plans, records progress notes, and assists in provision of continuity of care. May be required to supervise ancillary staff.
Prescribes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed medical conditions and refers patients to specialists and to relevant patient care options as appropriate.
Communicates with patients regarding test results and appropriate clinical information as care necessitates,
Instructs and counsels patients regarding compliance with prescribed therapeutic regimens.
Works autonomously, but maintains close working relationships with physicians, other advanced practitioners, and other center staff as needed.
Knowledge, Skills, Abilities and Other Qualifications
A Master's degree and certification by one of the Physician Assistant certifying bodies is required.
Must be certified in CPR, ACLS and PALS.
Must meet credentialing requirements, including licensure, boards and current DEA.
Must meet state requirements for independent practice.
Minimum of 2 years' experience as Physician Assistant, 3 years preferred.
Clinical experience in an emergency medicine, urgent care, retail care, primary care and/or ambulatory care setting is preferred.
Knowledge of the principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Pleasant interpersonal demeanor and ability to work with all levels of associates and leadership.
Exceptional leadership, mediation abilities and multi-tasking skills required.
Strong commitment to customer service and excellence in healthcare.
Working knowledge of:
Emergency, urgent care, and occupational medicine fields.
HIPAA, OSHA, HR and billing/coding requirements.
State and federal laws governing medical services.
Working with Accreditation Bodies.
Required to maintain CME hours as indicated for maintaining individual licensure.
Ability to learn computer software programs; enter and maintain accurate data and statistical information in order to consistently prepare clear and concise reports, correspondence and other written materials. Critical thinking skills a must.
Valid Prescriptive Authority (per State practice requirements); ability to prescribe dosages and instruct patients in correct usage.
Center-Based. Requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. Also requires: travel to other Centers, the ability to stand and sit for hours at a time, (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs.
About the OrganizationMedExpress opened the doors of its first location in Morgantown, West Virginia in 2001 to create a welcoming, considerate neighborhood medical center.
Since then, MedExpress has grown as part of our commitment to making sure patients in communities across the country have access to high-quality care when they need it. Today, we are uniquely positioned to address two of the largest challenges facing the U.S. healthcare system-access and affordability. By living our values of Genuine. Caring. Friendly® in everything we do, we have the amazing power to improve peoples' lives.
As we work to solve the challenges in health care today, we need individuals who will be brave enough to tackle challenges and seize opportunities. The ability to provide high-quality care and exceed our patients' expectations belongs to each of us-whether you are a physician in our center or part of our IT team in our administrative offices. It is our responsibility to bring it to life for every MedExpress patient.
Together, we can revolutionize health care.
At MedExpress, we believe a satisfying work environment makes our teams more successful at delivering the care and compassion needed. We offer:
Competitive salaries and benefits
Flexibility and balance
Appreciation and recognition
Be a part of the team that is redefining the healthcare experience - one patient at a time.
Exempt/Non-ExemptExempt EOE StatementMedExpress strives to maintain a workplace that accepts and appreciates the differences among our employees. The company will not discriminate against any applicant or employee based on age, race, gender, color, religion, national origin, ancestry, disability, marital status, covered veteran status, sexual orientation, gender identity and/or expression, genetic information, status with respect to public assistance or any other characteristic protected by state, federal, or local law.
Pricerite - Cashier/General Clerk
Job Summary: To maintain a high level of presentation and cleanliness while pricing, stocking and rotating merchandise in any department; to maintain neat, clean and visually appealing departments: to provide our customers with accurate, friendly and efficient checkout service; to accurately scan items, collect proper payment; and to provide proper change if necessary; and to perform other tasks as required in an efficient and safe manner, within Company policy.
Essential Job Functions: Performance of the essential functions of this position require the Team Member to possess the minimum qualifications listed above. These functions include, but are not limited to, the following:
Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
Ability to perform basic math skills.
Ability to make change with all denominations of American currency.
Ability to stand/ walk for the duration of a scheduled shift.
Ability to adhere to all local, state and federal health and civil code regulations.
Ability to operate equipment as required by department; i.e. slicer, scale, can opener, wrapping machine, rotisserie, fryolator, cheese grater/ cutter, case cutter and stove/ oven
Ability to stand, bend, twist, reach, push, pull and lift 25 lbs. to 75 lbs.
Ability to provide customers with superior service.
Maintain a neat, well-groomed appearance at all times and observe company dress code policies.
Ability to work with a wide variety of fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences.
Ability to tolerate moderate amounts of dust and cleaning agents during routine housekeeping duties.
Ability to work in varying temperatures from cold to hot.
Ability to work cooperatively with others.
Ability to climb a ladder to retrieve items from overhead racking and storage areas.
Ability to meet all work schedules and comply with all time and attendance policies.
The job responsibilities of this position include, but are not limited to, the following:
Maintain a clean, neat, organized and safe work environment.
Maintain all department sanitation and QA standards including cleaning and sanitizing all work surfaces, utensils and equipment, sweeping, mopping, removing cardboard and trash as needed, and being able to operate a baler or compactor. Keep floor clear of debris and spills.
Check products received against an invoice.
Use a slicing machine and related equipment where applicable.
Prepare and replenish product for sale in any department where applicable.
Always operate equipment with all safeguards in place and in good operating condition. Observe safe methods of performing all duties.
Comply with all store rules, Company policies, safety requirements, security standards and all local, State and Federal health and civil code regulations.
Dress according to company policy to include white shirt, black pants, apron, name badge.
Comply with QA hand washing standards and use disposable gloves when handling unpackaged foods.
Greet all customers and provide them with prompt, courteous service and assistance.
Follow approved procedures for receiving, code dating, preparing, storing, and price marking, scaling, and restocking products to ensure quality, accuracy and product rotation and protection.
Adhere to all Federal, State, and Local regulations as they pertain to all departments.
Keeps displays and display cases stocked and properly turned and faced at all times in accordance with all department standards.
Be knowledgeable in and able to differentiate between various types of Produce, Meat, and where applicable, the Deli/ Fresh Seafood departments, and related merchandise including seasonality, and price differences between varieties of similar classes of products
Control freshness, quality and temperature of product by following safe food handling procedures.
Understand operation of cash register and follow all cash handling procedures.
Accurately identify and scan product under correct department (when necessary), process all forms of accepted payments, collect proper payment and provide proper change.
Handle damaged or return-to-stock products according to company policy, with priority attention given to refrigerated, perishable items, and sell by date.
Be knowledgeable in the company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products.
Check refrigeration equipment for proper performance regularly; report any failure immediately as directed.
Removes trash to designated area. Removes cardboard to baler area and operates baler.
Completes price changes as directed by department manager.
Utilize and maintain equipment as required by department; report any equipment problems immediately.
Complete all applicable department training programs.
Comply with Price Rite service priorities: clean, fresh and friendly.
Retrieve carts from the lot
Must be 18 years old or older to operate balers, hi-lo's, power jacks, slicing machines, etc.
Perform other duties as required
Part Time work hours - our business requires a flexible scheduling consisting of days, evenings and weekends. Weekly average hours for a part time clerk is 15-20. Hours fluctuate weekly in accordance with business. Sample earning: pay rate $10.00 per hour x 20 hours per week = $200.00 gross pay; less taxes, you may expect to bring home $150.00
Part Time Training Requirements - All Team Members are provided paid training and are expected to successfully complete all essential components of training within the first 30 days. This includes web based and hands-on training.
All Team Members are expected to report to work as scheduled and required to record work time through our electronic time and attendance system. Excessive lateness and/or absences is not acceptable.
Cashiers are expected to maintain cash control per our company standards. Excessive errors are not acceptable to the business and are monitored per our cash handling policy.
NOTE: ASSOCIATES MUST BE 18 YEARS OR OLDER TO OPERATE BALERS, HI-LOS, POWER JACKS AND SLICING MACHINES.
Important Disclaimer Notice:
The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.
Float Universal Financial Services Representative Latham, NY IT Asset/Cmdb Manager IT Infrastructure Engineer
Division: Retail Banking
Reports to: Branch Officer
Location: 628 Loudon Rd, Latham, NY
Performs a wide variety of customer service operations and general clerical duties, including transactions for checking, savings, loans, and other assigned services. Builds positive customer relations as Bank's main point of customer contact; maintains working knowledge of established policies and operating procedures. Identifies customer needs to make needs-based sales and build customer loyalty. Consistently strives to satisfy customers by providing memorable customer experiences.
50% Customer Service:
Creates an exciting customer experience by demonstrating Berkshire Bank's "can do" philosophy and displaying energy and spirit to create a positive and collaborative work environment.
Establishes, develops and retains relationships with existing and potential customers by offering and selling financial products and services.
Demonstrates excellent customer service skills, telephone etiquette and communication (verbal/written) abilities at all times to promote positive image for the Bank and build customer loyalty.
Explains Bank policy and procedures to customers.
Responsible for cross-selling and referral goals for non-traditional Bank products (e.g. insurance and investments).
Establishes new accounts, originates/closes consumer loans and ensures proper documentation for all account maintenance in accordance with established regulations, policies and procedures to assist branch in meeting established branch goals.
50% Teller Duties:
Executes an extensive variety of customer transactions accurately and efficiently to build customer relationships and trust in accordance with established Bank regulations, policy and procedures.
Maintains working knowledge of all products offered by the Bank and corresponding regulations, policies and procedures.
Handles large amounts of cash in an organized, timely and accurate fashion. Balances own cash drawer daily within the prescribed balancing guidelines.
Acts as significant deterrent of robbery and fraud loss to Bank by following procedures and regulations and knowing the customer.
Assists in daily office work to ensure proper balancing of branch and timely delivery of work to appropriate departments.
Provides back up to Branch Officer, Assistant Branch Manager, Teller Supervisor and teller line as needed and facilitates and participates in branch staff meetings.
Available to work Saturday hours as required.
Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties
May be required to be eligible to be registered in the Nationwide Mortgage Licensing System & Registry for purposes of SAFE Act, if applicable.
Percentage of time spent on each area of key accountabilities will vary from branch to branch.
High School diploma or equivalent
Banking courses a plus
Proven experience in a goal oriented sales or customer service environment
Cash handling experience preferred
Sales experience preferred
Skills & Knowledge:
Superior customer service skills
Strong communication (verbal/written) skills, with ability to conduct face-to-face interaction
Ability to identify customer needs and make appropriate sales
Basic computer skills
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