Product Analyst Job Description Sample
This role will have responsibility for the collection & analysis of data associated with hardware installation, service, quality, product & general deployment. Work as a liaison with our customers, gather requirements and formulate/recommend a solution in partnership with the design team.
- Will be working with numerous self order kiosks, digital displays and outdoor signage products
- Conduct research for hardware for integration and development
- Firm understanding of electrical/ mechanical design/engineering
- Strong communication skills
- Ability to provide technical information and analysis to larger team in clear concise ways
- Will need to develop a detailed understanding of all products produced by company
- Quality Control: understanding of production methods, ability to analyse shipments and installations, reporting heavily back into designers and manufacturing partners
- Installation and service: ability to interpret service manuals and communicate technical components to stakeholders (e.g. installers, technicians, internal teams)
- Become familiar with and stay up to date on the company’s product range, and work in collaboration with overseas design teams developing products and customization's for the local market.
- Bachelor’s degree in Industrial Design, Engineering or equivalent; Technical background; with experience with electronics, computer engineering or similar
- Minimum 2 years professional experience preferably in a related field; digital signage, ATM, gaming machine, electronic signage or similar
- Strong understanding of digital products, installation, customer use, construction, hardware etc
- Strong visual skills in Adobe suite, mainly Photoshop and Illustrator
- Work closely with international design team (flexibility in work hours with time zone differences)
- Understanding of manufacturing process helpful
- Microsoft office proficiency (Excel, Word and Powerpoint)
Competencies and Attributes
The competencies and characteristics required to successfully perform this role:
- Self-motivated attitude with demonstrated ability to work independently and take initiative
- Attention to detail and accuracy
- Good overall communication and writing skills
- Keen interest in new technologies, a background or personal interest in electronics, computer engineering or a similar technical field
- Practical problem solving skills and ability to pinpoint the causes of problem
- Creativity and design flair, demonstrated with a portfolio of past work
- Ability to work in a fast paced environment with changing priorities
- Team player with a positive approach to challenges
EOE Minorities/Females/Protected Veterans/Disabled
Sr Product Analyst
Responsible for executing product analysis, maintaining product line reporting, supporting product development initiatives, and leading departmental operations. . Essential understanding of company-wide business processes and ensuring team is organized and prepared for all process, reporting, budgetary, and business planning requests. Possesses ability to be thorough and meticulous, with an eye for detail, and must apply logic and knowledge of the business to identify and correct inaccuracies in reports and presentations. Capacity to lead cross-functional projects related to business process, product lifecycle management, and product development.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simply and enhance the customer experience
Assembles, examines, refines, validates, documents and maintains complex data for several lines of business
Creates and maintains discrete trending dashboards for utilization by the working team and the executive team
Responsible for assignments, completing work efforts for team
Models and forecasts business trends based on historical data sets and planned product changes or feature launches.
Exhibits proficiency with third party reporting system
Performs ad hoc data analysis as needed
Manages capital initiative and department expense budgets, including forecasts, funding requests, PO creation, invoice tracking, cost allocation, and reporting as necessary
Tracks and report on department initiatives and maintain initiative roadmap and status reports
Leads business process design and documentation
May lead cross-functional projects related to process improvement, product lifecycle management, or product development
May generate requirements documentation, with minimal direction, through facilitated work sessions or individual interviews with sponsors and stakeholders and manage changes to those requirements.
Perform other duties as required
Skills /Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to analyze and interpret data and create recommendations
Ability to define key performance indicators / metrics
Ability to listen to multiple points of view and synthesize against goals for recommendations
Ability to quickly become subject matter expert on multiple databases and reporting tools
Ability to document, prepare and present data-driven presentations
Ability to plan, prioritize and organize effectively and independently
Ability to manage and assign multiple projects and tasks
Ability to communicate and contribute cross-functionally, and within a matrix environment
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to show judgment and initiative and to accomplish job duties
Strong business sense and sense of urgency to achieve business results
Highly motivated and talented with an interest in technology, a love for great products, and strong business acumen
Excellent analytical ability is a must
Expertise in Word, Excel and PowerPoint
Bachelor's degree in Science, Engineering, Math or related field or equivalent experience
Related Work Experience Number of Years
Business Analysis or Project Management Experience 5+
Related industry experience (Cable, Telecommunications,
Software/Online Services) 1-3
Skills /Abilities and Knowledge
Product management and/or product development experience
Project management certification or equivalent project management experience
Ability to communicate with all levels of management and company personnel
Ability to make decisions and solve problems while working under pressure
Ability to lead cross-functional teams in order to achieve business goals and results
Experience in project management and product development
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster:
Product Analyst Sr.
The Product Analyst position shares workload with the Product Manager in creating, enhancing and implementing product initiatives. Product Analysts are responsible for monitoring, analyzing and assisting in the development and revision of Bankers’ P & C insurance products. Product analysts are important members of a Product Management Team, providing other members with information on the business and market requirements for a product. A product analyst's work plays a role in the beginning, middle and end stages of a product's development and life cycle.
- Obtaining, and analyzing, information for all relevant sources. Maintaining current information on key competitors, and prepares regular analysis and recommendations regarding forms, rates, and rules. Uses sound judgment to plan, prioritize and schedule efforts.
- Reviewing and monitoring rate filings to identify changes in competitor’s rate plans, rate level and rating structure.
- Prepare rate comparisons for segments/states/new programs.
- Working with the Product Manager to create IT documentation of business rules as these impact system developments. Provides technical input and support for the development and implementation of product revisions, price setting and state rate/rule/coverage form filings.
- Proactively communicating with Management, Peers and others; important competitive information, knowledge, and makes interpretation of strategic implications as it is gathered and analyzed.
- Developing and conducting training relating to product implementation and program changes.
- Gathers, analyzes, and maintains current information on key competitors, and prepares regular analyses of competitors’ forms, rates, and rules. Also, monitors competitor filings for rate/rule/form action.
- Identifies trends and makes recommendations to Product Manager. Analyzes product, pricing and marketing decisions to identify opportunities.
- Assists the Product Manager in the development of policy forms, manual rules, coverage analysis and the tracking of new and existing state statutes and regulations that may impact the insurance products.
- Works with the Product Manager and key stakeholders to define scope, costs and timelines for updating existing products and implementing new products. Interacts with key stakeholders with respect to product features and product development strategy as well as shared initiatives, shared compliance issues, and Marketing and IT support needs.
- Builds competitive batch raters and keeps them updated. Performs rate analysis using competitor batch raters.
- Proactively communicates important competitive information and knowledge, and makes interpretations of the strategic implications as it is gathered and analyzed.
- Works with IT to ensure that the delivered system is properly tested and meets the product requirements.
- Works with the Product Manager, Sales and Corp Marketing in promoting products to improve sales and revenue. Identifies product marketing ideas and opportunities based on industry trends, current market environment and competitive trends.
- Provides both internal and external training on product changes and new products.
Required Skills, Education and Experience
- Bachelor’s Degree
- Advanced skills in MS Excel and PowerPoint
- A minimum of one year of experience in insurance product pricing or analytics
- Experienced in cross-functional work environment
- Strong ability to analyze data and draw actionable insights
Preferred Skills, Education and Experience
- MS degree in Decision Science, Risk Management, or relevant coursework in Advanced Analytics
- 2-3 years of experience in auto or homeowners’ insurance product management
- Advanced knowledge of R and/or other data analysis tools
- Experience with machine learning
- Accomplished in data driven decision making
- Basic project management skills
- Ability to deal with ambiguity and attention to details
The preceding position description has been designed to indicate the general nature of the work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as a comprehensive, complete or exclusive list of the duties of the position. Additional and different duties may be assigned from time to time.
Bankers Financial Corporation is a people and technology-driven company that provides competitive salary and comprehensive benefits, including health and welfare insurance, supplemental benefits, a 401(k) plan, and a wellness initiative that compensates you for becoming healthier.
We have offices in the dynamic Twin Cities area of MN; just 20-minutes outside of Chicago; in history-rich Metairie, LA; and multiple locations in Florida, including our corporate headquarters in scenic St. Petersburg, home to world-class beaches and cultural offerings.
Bankers Financial is an Equal Opportunity Employer
Personal Lines Product Analyst
We offer a supportive and friendly work environment that features a variety of career paths. We offer challenging assignments, advancement opportunities, full benefits packages, competitive salaries, and a great work environment. And, we're big enough to offer the opportunities you need to be successful, but not so big that you'll get lost in the crowd.
Are you up for the challenge? Take a few minutes to look at our job openings to explore the possibilities - then find one that's right for you and apply online today. THIS POSITION IS LOCATED IN:
New Hartford New York or Remote
Perform complex research and analysis to support business operations. Develop recommendations to address problems/issues.
Duties and Responsibilities: Primary Responsibilities Manage the development of profitable products for areas of responsibility by tracking high-impact state insurance bureaus and ISO rate changes, analyzing profit/loss results for existing products and reviewing actuarial trend analyses to recommend rate changes and optimize pricing and coverage programs Implement a comprehensive approach to rate change assessments by pulling, integrating and analyzing data from multiple systems and conducting competitive analysis to identify and recommend changes that increase organizational profitability, achieve target returns and enhance market position Facilitate Product and Underwriting compliance by monitoring state-specific insurance programs, aligning recommendations with changing regulations by collaborating with Underwriting to ensure rates and pricing reflect current regulatory guidelines and enhance competitive position. Support key stakeholders across the organization by collaborating with Senior Leadership, Underwriting, Actuarial, Information Technology (IT) and Sales and Marketing to inform on rate changes, clarify and resolve issues and implement efficient delivery of product modification notices to key stakeholders Facilitate a team-oriented approach to product rating operations by collaborating with IT to coordinate and oversee rating system changes and communicating with senior team leaders to influence the adoption of recommended rate modifications and contribute to ad-hoc projects as required Secondary Responsibilities Analyze and present findings both inside and outside the organization.
Conducting research into proposed solutions regarding data quality issues as well as for the development of new reports or applications Manage the quality control of regional personal lines teams, ensuring adherence to company underwriting policies and procedures Proactively assists with the identification of training and development requirements of the Business Unit. Presents findings, and works with Business Unit Leader and other personnel to design and implement training and development initiatives that will continuously upgrade the skills and capabilities of personnel in business unit Assist the Product Management team with product development processes: by documenting, creating and submitting the necessary forms for project initiation, planning and launch Education: Bachelor's degree in Business, Math, Economics Computer Science or equivalent business experience Experience:
Entry Level or 3-5 years of experience in a personal lines role BENEFITS: We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: 401K plan Medical coverage Dental coverage Flexible spending accounts Vision care coverage Paid Time-Off (PTO) Paid Holidays Paid Volunteer Day Pay-for-Performance Employee and Dependent life insurance Disability insurance Accidental death & dismemberment insurance Discounts on automobile and homeowner's insurance Tuition reimbursement Employee Assistance Program (EAP) Credit Union membership Employee's Club We offer both full and part time employment with the goal of providing work life balance to our talented workforce.
This is an exempt position. By applying for this position, you acknowledge that as an exempt employee, you should expect to find it necessary to work beyond your regular work schedule in order to fulfill the demands of the position. As such, in accepting our offer, you acknowledge and agree to fulfill this expectation.
As part of our hiring process, candidates must also pass a comprehensive background check and drug screen, additional screening for credit or MVR may be required for some positions. Utica National is an Equal Opportunity Employer. Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of.
Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Management Group will be in touch if you are moving forward. Candidates must complete online assessments if being considered for a position. SDL2017
This position also has regular contact with company vendors, as well as all other company departments. Responsibilities Work regularly with Chief Operating Officer, Director of Product Management, Product Staff, Actuarial, Underwriting, Finance, IT and others around the company to evaluate markets, product features, and product performance. Conduct regular periodic in-depth profit and loss analysis of Homeowners and Dwelling Fire programs.
Support product development efforts for new and existing state and/or product launches. Conduct market analysis for competitive positioning and rate making as needed. Knowledge of data mining and statistical tools such as Excel, Access, SAS, R, Python to create and maintain up-to-date rating algorithms used to support decision making by project stakeholders.
Ability to prioritize tasks and projects based on departmental needs. Other duties or projects not defined in this position description as directed by the Executive Team and/or Product Management leadership. Qualifications Environmental Demands: the duties of this position are typically performed in an office setting.
There may be some minimal road and air travel involved. Physical
this position requires minimal physical exertion. However, in order to properly perform the functions of the job, good speaking and listening skills are required.
Mental Requirements: skills necessary for the effective performance of this position's job functions include: decision-making and analytical abilities, excellent interpersonal skills, effective problem-solving, oral and written communication capabilities, ability to fully utilize computers and computer programs. Equipment Used: computers, calculators, telephones.
Analytics experience, with a minimum of two years in the Insurance Industry; college degree preferred; insurance industry designations helpful but not required; statistical knowledge including advanced understanding of modelling preferred.
Certificates/Licensure: Not required. This description is an outline of the major recurring responsibilities of the job.
It is not intended to be all-inclusive of the work performed. Other related job objectives, special assignments and less significant responsibilities will typically be performed by the incumbent. SDL2017
Sr Product Analyst
Product Analyst Requisition Number R2217 Sr.
Product Analyst (Open) Location Walnut Creek, California Additional Locations Job Information We are looking for a high potential insurance analyst to join our State Product Management team who will help the organization deliver profitable growth. In addition to performing analysis to aid in profitable growth, this position is responsible for building the revenue plan and explaining variances to plan.
Performs complex insurance, financial, and economic research/analysis in collaboration with marketing, product management, underwriting, claims, actuarial and sales teams.
Collaborates with other functional areas to develop quality standards, strategy tactics and systems for monitoring performance for all insurance transactions. Utilizes knowledge and understanding of insurance operations, makes recommendations for process improvements, market development and goal attainment based on analysis performed. Prepares presentations of findings and recommendations and may participate as a co-presenter and/or lead portions of projects to achieve goal.
May review work of less seasoned staff for accuracy, logic and appropriateness. Develops and may act as coach on processes for reporting out information to organization. Knowledge, Skills and Abilities Required:
Bachelor's degree in mathematics, statistics, economics, business, or similar. 3 years of analytical experience and/or product experience in insurance or a similar industry, or an equivalent combination of education and experience. Strong research, statistical, analytical, processing and mathematical skills with ability to structure and conduct analyses. Ability to work in a fast-paced and high-pressure environment.
Ability to make effective formal presentations. Effective oral and written communication skills. Ability to work in a team environment.
Preferred: Preferred 5 years of analytical experience in a related industry. Experience in multiple functions is preferred. Knowledge of insurance products, accounting and rate-making concepts.
Proficiency in Microsoft Office Suite, SAS, SQL, Visual Basic and various structured analysis and design techniques. LI-LS1 CSAA123 SDL2017
Product Analyst - TX
We are now accepting resumes for our Product Analyst position. The ideal candidate for this position will have the skills and experience necessary to:
Complete Treasury Management's Product Analysis, Analytical Modeling, and Reporting requirements (product growth trends, product penetration, variance analysis, relationship profitability, executive reporting, ROI, revenue projections, profit model, costing model, etc.) Compile and validate portfolio data to analyze Treasury Management's products/segments and assist with pricing and marketing strategy Conduct analysis in one or more of the following areas: profitability, pricing, budgeting, forecasting, financial modeling or reconciliation utilizing related analytical tools and procedures Responsible for research and analysis (competitive, industry, cost/benefit, operating trends, product utilization, metric tracking, customer portfolio, evaluation of possible vendor partners, market research, etc.), for Treasury Management's strategic planning objectives Assist with pricing structure and positioning for existing & new product lines and work with multiple internal product management groups as well as the client service/sales team on cross-selling opportunities and programs. Create and analyze financial statements and other financial documents or data to aide management in decision making process Responsible for financial and strategic analysis of business transactions and planning cycle activities Assist with requirements for risk management activities Perform other duties as assigned SDL2017
Sr Enterprise Voice Product Analyst
As a Sr. Product manager you will be the subject matter expert on the Enterprise voice product portfolio and the primary owner of all elements of the product lifecycle. You will directly contribute to the creation of the product roadmap enabling market changing services. , You will work closely with the Marketing team to understand emerging customer needs and make data driven decisions that drive value in the market place. This will include: evaluating market trends, competitive landscape and other service provider offers. Products include all Enterprise Trunking (SIP/PRI), Toll Free, International calling and API call completion services.
Identify, monitor and analyzes internal performance metrics in order to identify changing trends and manage product success and relevance in the market
The Product Manager is forward looking and seeks opportunities for product innovation, product enhancements and new lines of business to differentiate Employer Enterprise in the market. The Product Manager will contribute to the creation of the product roadmap, create and communicate detailed product requirements, user scenarios, and Market analysis to the cross-functional teams. Work closely with development and delivery agents to ensure that the product vision and customer experience is maintained throughout the development cycle.
The Product Manager is the subject matter expert and ensures Sales and Marketing align with the product strategy.
The Product Manager will partner to manage the P&L To do this you will analyze, evaluate and monitor customer and unit growth of enterprise voice products to determine the effectiveness of pricing strategy, value proposition and competitiveness.
The Product manager will be measured by Key Operating Metrics that include subscriber growth, churn, Trunking attachment rates to key Data products and overall market penetration rates of enterprise voice products.
MAJOR DUTIES AND RESPONSIBILITIES
- Proactively drive initiatives that deliver a best-in-class, forward facing customer experience and product portfolio.
Creates detailed Product Charters for product roadmap development initiatives. Includes end to end experience from order management to billing complete, required OSS/BSS changes and web portal self-management experience
Work with national sales team to increase monthly voice product participation rates, increase attach rate to data products and perform monthly opportunity proposed/win/loss analysis
Participate and contribute to the development of the yearly roadmap
Support the national sales team in day to day activity, participate in product training sessions and manage product ICB request
Work with the operational teams to continuously simplify and streamline processes to deliver a consistent best-in-class customer experience
Product Management or Product Development Experience
Ability to understand complex and technical concepts and translate them into simplified product attributes
Ability to work in a fast-paced, competitive, high-pressure environment
Aptitude to understand and grow technical knowledge in area of telecommunications products and services
Ability to lead large, cross-functional teams in order to achieve business goals and results
Ability to plan, prioritize and organize effectively and independently
Ability to analyze and interpret data and synthesize recommendations
Ability to communicate orally and in writing in a clear and straightforward manner
Proficient with Word, Excel, PowerPoint, Project management software
BA/BS Degree in Business or Technical Degree related to the Telecommunications field.
Related Work Experience Number of Years
Product Development, Product Management, IT or Engineering 5-7
Cable, Telecommunications 5-7
Job Code : TWCSEN303 Sr Voice Connect Prod Manager Exempt
Product Analyst I
The Product Analyst I will be responsible for performing research, managing the production support process, conducting analysis on current and new issues, and assisting with enhancing workflows. This individual must work across business lines to become a true Subject Matter Expert for his/her respective area as well as manage the production support process efficiently. He/she will develop skills within SQL/data research and Microsoft Office Suite (Excel, Word, Visio, and PowerPoint). Essential Functions:
Develops a good understanding of business processes, applications, customer needs and priorities. Serves as the primary point of contact for production support issues and research items. Conducts analysis of requested research items, incident tickets, and production support issues.
Be a thought partner to product management and drive data-informed product decisions. Assists with business development tasks as needed. Participates in company meetings and shares ideas to improve the current business model and increase profitability.
Support the business with self-identified issues and regulatory inquiries from Audit, Legal, Risk, and Compliance. Establishes and maintains effective working relationships with key business managers and business line owners. Promotes an environment of teamwork, professionalism, and leadership and effectively influences cross-functional teams.
Assists in training and transfer of knowledge to the business as well as other product analyst. Work with the business and IT to manage issues as they arise. Ensure there is appropriate tracking and reporting on issues and resolution.
Other Functions Special projects as requested Performs other duties as assigned
Bachelor's degree preferred: equivalent combination of education and experience may be substituted in lieu of degree. Three (3) to five (5) years' Originations or Servicing experience in the financial services industry preferred.
Up to two (2) years' experience in business process analysis, project management or process management highly recommended. Relevant financial services industries experience preferred. Demonstrated application of statistical analysis and problem solving.
Advanced knowledge and skill in Microsoft Suite products. Excellent verbal and written communication skills including the ability to successfully influence across the organization including upper level management. Beginner level knowledge of and skill in SQL.
Basic knowledge of and skill in MS Visio. Ability to work well with people from many different disciplines with varying degrees of technical experience. Ability to adapt to a dynamic, rapidly changing business and technical environment.
Demonstrate ability to manage competing tasks and priorities which include meeting deadlines and established timelines. Ability to coordinate and execute larger and complex assignments. Time management skills with strong attention to detail.
Working Conditions: Extended working hours may be required as dictated by management and business needs. Travel to multiple facilities may be required.
May be required to lift, push, or pull materials weighing up to twenty (20) pounds. May be required to sit and review information on a computer screen for long periods of time. May require repetitive motions of the hands and wrist related to writing and typing at an electronic keyboard.
Corporate / satellite office role. Employer's Rights This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties.
You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. SDL2017
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