Quantico Job Description Sample

Bilingual Wireless Retail Sales Representative

Sprint by MobileNow is a Sprint Preferred Retailer committed to providing Sprint by MobileNow customers superior customer service. We have 100+ locations nationwide with plans for continued growth. Our success is built on our unique process for delivering a great customer experience which allows your creative and unique personality to thrive. MobileNOW provides a fun and competitive environment with an incredible development program that tracks your career path and provides incredible opportunities to learn and grow. Come and join our winning team of aspiring leaders with an enthusiastic, can-do attitude while practicing exemplary customer service and sales skills. The retail sales representative is responsible for the overall guest experience which includes developing professional solutions and delivering exceptional customer experience. The representative accomplishes this with expert knowledge and enthusiasm.

Responsibilities:

• Achieve personal sales goals

• Communicate and demonstrate all Sprint by MobileNow products, services, and promotional offers

• Greet all customers in a professional, friendly, and timely manner, including answering phones and customer inquiries

• Conduct outreach campaign such as outbound calling to new and established customers

• Maintain and enforce all visual merchandising, housekeeping, and appearance standards

• Perform accurately the day to day retail operations of the store

Requirements:

• Bilingual

• Previous retail sales experience and exceptional customer service skills

• Positive attitude and strong verbal communication skills

• Excellent problem-solving skills

• Flexible schedule for full-time employment

• Adaptable learner with fluid computer skills

• Reliable transportation

• Must be at least 18 years of age

• Previous experience with working in the wireless industry is preferred-- not required

• High School Diploma or GED; 2-year college degree preferred

Benefits:

• Medical, Vision, and Dental benefits available

• 2 weeks paid time off program

• 401(k) retirement savings

• Leadership development training program

• Company sponsored contests and giveaways

Wireless Retail Store Manager

Sprint by MobileNow is a national Sprint Preferred Retailer committed to providing Sprint by MobileNow customers superior customer service. We have 100+ locations with plans for continued growth. Our success is built on our unique process for delivering a great customer experience which allows your creative and unique personality to shine. MobileNow provides a fun and competitive environment with an incredible management development program that tracks your career path and provides incredible opportunities to learn and grow. Come and join our winning team of professional sales leaders.

Retail Store Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future while making decisions to keep the company's interests first. Leaders are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. Management is expected to recruit and develop a sales team as well as provide leadership towards the achievement of maximum profitability and growth in-line with the company's values and vision.

Qualifications

Responsibilities:

• Perform as a role model for all employees in the location

• Achieve personal sales goals as well as assist employees with closing sales and customer service

• Drive sales performance through coaching and training

• Stay up to date on all industry information and technology

• Maintain and enforce all visual, housekeeping, and appearance standards

• Maintain all location operations including but limited to inventory, daily paperwork, schedules, and loss prevention

• Conduct employee reviews, meetings, and trainings

Requirements

• Ability to work at least 45 hour work weeks

• Reliable transportation

• Excellent problem solving skills

• Establish and monitor store/kiosk work schedules

• Ability to interpret and analyze sales and commission reports

• Train, motivate, and inspire a team to achieve maximum results

• Ensure audit compliance at all times as required by carrier

• Must be at least 18 years of age

• Previous experience with Sprint, AT&T, Verizon highly preferred -- not required

• College Degree Preferred, High School Diploma, or GED Required

Benefits:

• Growth Opportunities -- this is more than a job

• Medical, Vision, and Dental benefits available

• Free checking account with preferred national banks

• Carrier sales incentive program

• Company sponsored contests and giveaways

• Possesses detailed and functional knowledge of the Marine Corps and joint/combined Planning Process and Marine Corps and joint doctrine related to Maneuver. 
• Conducts tactical and operational planning at the conceptual, functional, and detailed levels for service and functional component organizations and joint headquarters organizations in the area of emphasis. 
• Advises and performs the functional responsibilities of event billets that may include but are not limited to General and Joint staff sections for service and functional component headquarters and Joint Force Headquarters per area of emphasis. 
• Performs research of concepts, and plans and conducts analysis of factual data. 
• Prepares reports, briefs, and documents to support event scenario development and higher and adjacent headquarters functions. 
• Participates in and conducts reviews and structured walk-throughs of events, operation orders and plans, and information gathering requirements. 
• On occasion, is expected to prepare lesson plans and seminars. 
• Provides instruction to Field Grade and General Officers. 
• Creates and edits documents, analyzes problem areas, and suggests feasible solutions. 
• Attends conferences and meetings at the resident site and other locations off site. 
• Assists in reviewing classified material (Top Secret/SCI) and recommends a lesser classification for use in events, models, simulations, demonstrations, reports, and briefings. 
• Works closely with the MSTP IMA Detachment during the development and execution of MEFEX/MEBEXs and LSEs. 
• Assists the MSTP IMA Detachment with exercise information, systems training/familiarization, and role-playing responsibilities. 
• Adjusts work hours and External Elements ESMD billet description as necessary to support fully functional 24 hour continuous operations during events. 
• Performs those duties listed under Military Analyst and is prepared to assume the role of an event OTC to support the MSTP MAGTF Branch when required. 
• Reviews, revises, writes, and provides comments on Marine Corps and joint doctrine documents, best practices, and TTP not currently covered by doctrine (i.e., Marine Corps Interim Publication, MSTP Pamphlet).
• Perform other related duties incidental to the work described

• Bachelor's degree is required; major in operations research, management, military science, or equivalent area is desired. 
• Minimum three years of experience in military training and education. 
• Attendance at Intermediate Level School such as Marine Corps CSC or completion of equivalent nonresident course required. 
• Attendance at SAW or Top Level School is preferred.

• Minimum eight years of operational experience in deployment and employment of ground combat, aviation, supporting arms, and combat service support units and related equipment. 
• Minimum three years of demonstrated knowledge of military doctrine, tactics, and command relationships at the operational command level as measured by actual operational force employment experience. 
• Minimum two years of experience developing databases and conducting exercises or analysis efforts. 
• Direct participation in real world operations is desired.

• Strong communication and presentation skills. Able to read, write, and communicate effectively in English.  Able to design and write clear communications and present training programs.
• Strong analytical and problem solving skills
• Excellent organizational, planning and prioritization skills
• Excellent interpersonal skills

• Required to sit for extended periods of time and maintain focus
• Daily travel in local area during work day (including use of personal vehicle)

• Ability to obtain or have a security clearance
• Requires 0% - 5% travel

• Conduct research and analysis of lesson material to ensure the curriculum leads students to the required learning outcomes. 
• Provide support for research and development of professional military education programs and curricula to improve the quality of the Enlisted College’s communications continuum. The Contractor shall participate and provide input in the Enlisted College’s annual Curriculum Content Review Board (CCRB), held at Quantico, Virginia for the analysis of collected
• Provide instructional support services for the execution of the identified lessons within the communications continuum for the Enlisted College. This shall include direct support to students, faculty, and staff at designated SNCOAs in the process and assessment of effective written and oral communication.
• Deliver formal classroom instruction according to the communications continuum. All periods of instruction will be scheduled by the academics officers according to the approved POI.
• Participate in student monitoring and evaluation. The Contractor shall monitor and evaluate student progress appropriate to each school’s communications learning outcome.
• Maintain instructor and student materials including evaluations and evaluation criteria. These files shall be provided to the academic officer and retained as Government Furnished Materials at each academy at the conclusion of each school cycle.

• Masters Degree Preferred in Communications or related field

• Teaching background with proven documented experience in adult education at the undergraduate level.
• Familiar with and adhere to established command and staff procedures expecially those involving staff coordination and chain of command.
• Documented work experience using research sources such as the National Archives, online libraries, and other services.

• Capable of working efficiently in a military staff environment that requires coordination both internally and externally with TECOM.  Contractor personnel must be familiar with and adhere to established command and staff procedures especially those involving staff coordination and chain of command.

• Required to sit for extended periods of time and maintain focus.

• Ability to obtain or have a security clearance.
• 5% travel expected.
• Position expected to begin on or about 15 December 2018.
• Work from government spaces at Quantico, VA.

1. Bachelor’s degree in a technical field
2. Minimum twelve (12) years of related experience.

• Systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
• Provide support for implementation, troubleshooting and maintenance of IT systems
• Manage IT system infrastructure and any processes related to these systems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution of problem
• Provide support for the escalation and communication of status to agency management and internal customers
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Installs/loads operating system and application software
• Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof
• Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
• Integrate new technologies into new and existing systems including the transition and migration of corporate systems.
• Execution of on-site, on the floor, technical and system administration support
• Support requirements for managing installation, configuration and maintenance of Unix/Windows workstations and servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements
• Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products
• Assist with achieving optimum performance and availability standards through implementing appropriate technical solutions.
• Attend meetings weekly and provide weekly status reports.
• Resolve a wide range of system issues, troubleshooting software, hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels.
• Attend Authorized Outage, Firewall Change Request, and Root Cause Analysis Boards as required
• Follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.
• Conduct routine and emergency maintenance of assigned data center equipment
• Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers
• Collaborate and contribute to the development, administration, and testing of backup and recovery plans
• Ensure systems are secure to STIG guidelines by utilizing tools such as Retina and HBSS
• Maintain operational, configuration, and other standard operating procedures (SOPs).
• Verify system availability with existing Enterprise tools

• Bachelor's Degree and 4+ years relevant experience or Associate’s Degree and 6+ years relevant experience or 8+ years relevant experience

• Years of relevant work experience includes:
  • UNIX, Windows, and/or Storage administration
  • Experience working with trouble reporting and tracking systems such as REMEDY
  • Experience supporting the IC/DOD
  • Experience in the imagery intelligence domain a plus
• CompTIA Security+ or DoD 8570 Level II equivalent
• TS/SCI required; with ability to pass CI polygraph.

• BS & 5  years  
• Secret Clearance
• 8140/8570 Certification (IAT II: SSCP, CCNA-Security, GSEC, or Security+ CE)

• SQL Server Security (3 yrs.), DB vulnerability remediation, assessments, STIGs reviews, remediation and documentation in checklists
• SQL Server administration experience (e.g., install, configure, patch, and upgrade SQL Server environments
• System security procedures and tools, applying information security/information assurance policies and best practices
• Automation tools like Powershell to automate the STIGS implementation.
• Developing scripts, stored procedures, functions, views, and Triggers.
• Creating SQL Server configuration files to include STIGS as part of new database server setup within SCCM
• Cloud architecture and ability to migrate databases to the cloud
• Steelcloud ConfigOS experience is a definite plus.

• BS & 5-12 years
• Secret Clearance
• CCNP

• The accepted candidate will have some experience with Cisco Prime (previously CiscoWorks)
• Provide configuration management support for all network devices and systems
• Establish and maintain a configuration management database and system inventory
• Manage the network devices for updates and replacement, and manage changes required to support secure configurations, patches, and operational reporting requirements.
• Provide expertise for maintaining STIG and IAVM compliance for Networking applications, systems, and devices operating on Cisco platforms.
• Develop a remediation plan for all outstanding STIGS and IAVMs, to include acceptable mitigations and manage POA&Ms for all findings not in compliance.