Raritan Job Description Sample
Apply now as a substitute teacher and discover the rewards of accompanying young children through their unique world of exploration, excitement, and delight. Play an important role in the daily routines at our centers, working with infants through school aged children! At Bright Horizons, we support our employees both at home and at work. You will have the opportunity to make a difference in the lives of children and families while working hours that best fit your needs. Enjoy a flexible schedule, while working in an environment in which each employee's chosen path is respected, rewarded, and celebrated. As a substitute at Bright Horizons, you will:
Collaborate with a team of talented early childhood professionals like yourself
Support a center in a time when your teaching expertise are needed
Inspire children’s learning through an emergent curriculum
Impact the lives of children and families each and every day
- Learn developmentally appropriate practice that meets the highest industry standard Req Number:61254BRState:New Jersey Zip/Postal Code:08869City:RaritanJob Category:TeachingPosting Title:Full Time Early Childhood Substitute-Somerset CountyFT/PT:Full-Time Job Type:Regular
High School Diploma/GED required
Must be a minimum of 18 years of age
Demonstrated interest and prior experience working with young children required
Some college education preferred
Must meet State requirements for education and additional center/school requirements may apply Additional Information:Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or email@example.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Having technical issues with your online application? Contact us at firstname.lastname@example.org or 855-877-6866. Job Category 2:Center and School
Assistant Manager(04968) - 430 US Highway 206
ABOUT THE JOB You were born to be the boss. We know.
You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it.
Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers.
It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible.
Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got.
Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations.
You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition:
Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.
DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza!
Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily.
Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. · Navigational skills to read a map, locate addresses within designated delivery area. · Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. · Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING · Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. · Far vision and night vision for driving. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Retail Merchandiser-Part Time
Overview CROSSMARK is a leading sales and marketing company that provides services for manufacturers of consumer products and retailers. As a Retail Merchandising Representative you will represent our clients by implementing a variety of in-store merchandising tasks. These tasks include stocking shelves, building displays, correcting product voids, auditing store conditions, communicating with store employees and resetting product categories to the most up-to-date planograms. If you’re interested in working with some of the top brands and supporting products that you use every day, join the CROSSMARK team today!
Implement in-store retail merchandising activities based on written instructions.
Communicate effectively with store personnel regarding tasks, sales activities, promotions, client objectives and work completed.
Successfully implement work independently and/or as part of a team.
Schedule work to ensure work is completed by the designated due date.
Accurately report all work completed on the day it was performed via the designated systems (such as web portal, smart phone application, or verbal report)
Access web based applications to schedule assigned work, receive work instructions, report work results, record time and mileage, and complete training activities.
Ensure proper handling of all company provided equipment.
High school diploma or general education degree (GED); prior retail experience is preferred, but not required.
Strong interpersonal, organizational and decision-making skills.
Basic computer and internet skills.
Access to the internet, a printer and phone.
Access to reliable transportation.
This position requires the ability to stand, walk, use hands and fingers, reach with hands and arms, talk or hear, stoop, kneel, crouch, climb, or balance. You must be able to regularly lift up to 25 pounds and to occasionally lift up to 60 pounds from the floor to waist or chest high. Product resets can be very physical in nature. Reset activities could include removing items from the shelf, moving shelves, building fixtures, and displays, reorganizing the products according to the planogram provided, replacing shelf tags, filling new products, and retrieving additional stock when necessary. Position Type: Regular Part-Time Average hours per week: Hours will vary according to territory requirements At CROSSMARK, you can get the job that gets your lifestyle. Whether you are seeking a career in retail merchandising, the flexibility of a part-time job or full-time corporate employment, we have a place for you. Join our U.S. team of over30,000dedicated and talented individuals in providing expert sales and marketing services for the consumer goods industry. CROSSMARK is committed to providing accessible employment practices and welcomes applications from people with disabilities. If you require accommodation for a disability during any stage of the recruitment process, please let us know.
Sales Advisor - Stop & Shop, Rte 206 Somerset Ave, Raritan, NJ
Do you enjoy interacting with people? Are you looking for a flexible, part-time job with competitive pay?
Then Interactions Marketing just might have the position for you! As the global leader of experiential marketing events, Interactions has friendly, professional and talented employees who provide high quality promotional marketing services to brands and retailers. If you have worked in promotions, sales, food service, retail, grocery, hospitality or customer service or if you have an interest in entering this industry and enjoy interacting with customers, we want you to join our team as a part-time Sales Advisor. The part-time Sales Advisor position requires you to engage with our clients’ customers through various promotional tactics including: • Food and beverage sampling• Product demonstrations Requirements
No previous work experience required, however, previous experience as a customer service representative, brand ambassador, event specialist, cashier, clerk, sales representative, sales assistant, product demonstrator or a caterer would make you an ideal candidate.
Must have excellent communication skills, a neat appearance, and superb customer focus.
Part-time schedule-must be able to work flexible hours to include work availability for weekends.
Must be able to stand the duration of the shift and perform routine tasks with minimal supervision.
Requires ability to follow written and verbal instructions.
- Must have basic computer skills and daily access to a computer/smart phone or tablet. Want to learn more about what a typical Sales Advisor does?
Watch our video by clicking here! Interactions Marketing is a wholly owned subsidiary of Daymon Worldwide. Other
Position may be required to perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all essential functions, duties and required skills.
Management retains the discretion to add or change the duties at any time. Equal Opportunity Employer Daymon Worldwide is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, national origin, ancestry, disability, marital status, or any other legally protected basis under federal, state or local law. Associates joining Daymon may be subject to pre-employment screening. Founded in 1988, Interactions has grown into a promotional powerhouse that manages over 2 Million events every year with more than 45,000 associates.To deliver the world's most comprehensive retail event marketing services, Interactions offers integrated sales and marketing tactics that engage shoppers in-store and outdoors, and provide insights into shopper behavior and customer service that enable our retail partners and CPG brands to make smart business decisions.
Global Medical Affairs Leader, Early Myeloma Assets
We are Janssen. Our mission drives us. Our patients inspire us.
We collaborate with the world for the health of everyone in it. Bring your talents to our mission, visit http://www.janssenrnd.com/ and www.JanssenPharmaceuticalsInc.com to learn more. The Global Medical Affairs Leader, Early Myeloma Assets will be responsible for leading the clinical-commercial optimization for early myeloma product development and life cycle management strategies and plans.
Partner closely with the Myeloma Strategy Leader, Oncology GMA Operations Leader, Regional Medical TA/Product Leaders and Clinical Development Leader to develop an integrated global medical affairs perspectives, strategies and plans. The early myeloma Global Medical, Affairs Leader will be an integral member of the late stage development Compound Development Teams for early myeloma assets. In addition, will participate on the Global Commercial Team and as an ad hoc member of the clinical team.
The early asset Global Medical, Affairs Leader will also be a core member of the early asset SMTs. The early asset Global Medical, Affairs Leader will be responsible for the development of global medical affairs plans that reflects prioritized regional needs, which are included in the overall Compound Development Plan. In addition, the Global Medical, Affairs Leader will be accountable for the leading the global publication plans, global opinion leader relations, global medical education (including symposia, speaker training) and global advisory boards for products starting in early development (phase IIA) and through launch of major life cycle management initiatives.
The Global Medical, Affairs Leader will also be responsible for facilitating and ensuring a consistent approach to global late stage Medical Affairs programs/activities globally.
• Develop global medical affairs strategy and plan for the compound based on prioritized regional needs. In addition, partner closely with the Vice President of Global Medical Affairs, Myeloma Strategy Leader and other GMALs to ensure one franchise strategy. • Work with the CDTs to ensure integration with the overall global compound strategy, resulting in one global R&D and Medical Affairs compound development plan, inclusive of developing a Target Product Profile representing medical affairs global and regional value needs. • Provide single Medical Affairs voice into the creation of compound development and LCM strategies, plans and trial design from Phase IIa through Phase IV.
Responsible for pre-launch medical activities including product/ Therapeutic Area global advisory boards, medical symposia and congress activities, in collaboration with functional leads of regional activity in these areas. • Will be an active member of the core product CDTs and will lead a global Medical Affairs Team consisting of regionally designated Therapeutic Area Medical Affairs Leaders to create one medical affairs perspective and one "unified" voice on the CDT. • Collaborate closely with the regional medical affairs representatives to develop integrated global medical affairs strategies and plans and maintain open, two-way communication to ensure regional medical affairs is up to date on all plans, progress and decisions. • Synchronize input and output of the Med Affairs plan with the strategic and business plan calendars. • Lead global publications planning process oversight (with vendor support) including manuscripts, abstracts, posters and papers as well as pre-launch global KOL communications & speaker development. • Review of manuscripts to ensure alignment with strategy and effective communication/presentation in internal and external audiences (e.g. Symposia). • Responsible for review and approval of proposed evidence generation activities within Medical Affairs for oncology products. Responsible to ensure all global activities follow J&J Compliance principles, e.g.
Health Care Compliance, etc. Qualifications • A minimum of an Advanced degree (MD, PhD or PharmD) is required. • Experience in Myeloma is strongly preferred. • Five or more years of combined relevant experience in Medical Affairs, Clinical, Scientific and/or Pharmaceutical environments is preferred. • A demonstrated track record leading highly matrixed, cross/multi-functional work teams comprised of high-level managers and executives is required. • Direct experience in multiple markets, ability to partner cross culturally/regionally is preferred. • In-depth knowledge of study methodology, data reviews and analysis is preferred. • Excellent knowledge of study execution, benefit risk management and lifecycle management is required. • Highly innovative to drive a complex and changing environment and effectively manage and resolve issues within the therapeutic area is required. • Good scientific knowledge, ability to hold peer-to-peer discussions with key external partners is required. IND1 Primary Location United States-New Jersey-Raritan Organization Janssen Global Services, LLC (6085) Job Function Medical Affairs Requisition ID 6302171211
Forensic Certifying Scientist
The integration of LabCorp and Covance in 2015 makes LabCorp the largest health care diagnostic company in the world. LabCorp operates in over 60 countries creating great opportunities for career growth and advancement across the world. If you are motivated by job satisfaction LabCorp is the place for you. Every day we make a difference in the way the medical community receives accurate results for our clients and patients. LabCorp Occupational Testing Services in Raritan, NJ
has a great opportunity for a Forensic Certifying Scientist. Come join an industry leader to grow your career in the Medical Laboratory field. The Forensic
Certifying Scientist is responsible for reviewing, certifying and reporting results. This position interacts with both internal and external clients on interpretation of results and issues arising from testing, and routinely consults with Laboratory Managers and Directors concerning results and client test management.
Review all test results for applicable screening and confirmatory testing methodologies, relevant Quality Control data and associated documentation; certify and release results; ensure that results meet quality standards
Apply QC practices and procedures to the review, interpretation and reporting of results and when applicable monitor chain-of-custody documentation
Take proper remedial action in response to test systems being out of control limits, detect aberrant results of quality control and takes appropriate action
Provide consultation and assistance to clients when technical, interpretive, and/or regulatory questions arise
Advise/consult with laboratory technical staff regarding routine testing issues and practices
Assist in preparation of litigation packages and affidavits. Potential to provide testimony under subpoena
Assist in preparation for inspections and audits. Interact with inspectors and auditors when appropriate LabCorp provides leading-edge medical laboratory tests and services through a national network of primary clinical laboratories and specialty testing laboratories. With scientific expertise in esoteric testing, genomics, and clinical and anatomic pathology, LabCorp processes tests on approximately 470,000 specimens each day, applying advances in medicine and science to laboratory testing. LabCorp operates a sophisticated laboratory network, with corporate headquarters in Burlington, NC, and more than 48,000 employees worldwide. LabCorp's Specialty Testing Group is a family brand that ties together fully integrated specialty laboratories recognized for industry-leading expertise and the latest developments in medical diagnostics. Each lab has a reputation for innovation and quality: Bode Cellmark Forensics, Colorado Coagulation, Dianon Pathology, Endocrine Sciences, Integrated Genetics, Integrated Oncology, LabCorp DNA Identity, Litholink, MedTox Laboratories, Monogram Biosciences, National Genetics Institute, and ViroMed. With the addition of Covance in 2015, LabCorp's companies that focused on clinical trials (LabCorp Clinical Trials and Tandem Laboratories) aligned under the Covance brand. With more than 48,000 employees in over 60 countries, Our 220,000 clients include physician offices, hospitals, managed care organizations, and biotechnology and pharmaceutical companies. Laboratory Corporation of America Holdings is listed on the New York Stock Exchange (NYSE) under ticker symbol LH. We have continued to innovate internally and invest strategically in scientific excellence, and we continue to be passionate about patient care and quality.
Bachelor's degree in Chemistry, Biology, Clinical Laboratory Science or related field or equivalent education and experience
At least five years of pertinent laboratory experience or a Master's degree or higher in one of the above disciplines
At least two years Confirmations experience (GCMS and/or LCMS)- not required for those with a Master's degree in one of the disciplines listed above
Must have the training and experience in the theory and practice of methods and procedures used in the laboratory for which the individual is certifying data
Excellent communication and interpersonal skills including written, verbal, and listening skills Excellent research and problem resolution skills
Must be able to perform work with a high degree of accuracy and attention to detail
Work effectively in fast paced high volume environment 3rd
shift position; shift differential pay in addition to hourly base
3 Schedule Sunday - Thursday, 4:00am-12:30pm As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.
Clinical Trial Management Analyst
Kelly Services is seeking candidates for a Clinical Trial Management (CTM) Analyst . This assignment is based in Raritan, NJ
and budgeted through the end of the year. The CTM Analyst is responsible for supporting systems/processes within the Clinical Trials Management Solutions team such as Clinical Trial Management System (CTMS) and Grants Manager. The CTM Analyst works with Study Teams and partners during study build process to create/maintain the following in CTMS:
Study, Country, Site, Contacts, and Institution records
Create and set up templates such as Health Authority, IRB/IEC, Financial Disclosure,
Subject Visit, Visit/Trip Report, etc.
Update system dropdown values
Create/Update assignments, configurations, properties, attributes, triggers, and parameters in the system.
Add Payees and study triggers
Subject deviations/central findings
Any other general study build activities
Troubleshoot integration errors between CTMS and other applications Provide Study build activities for Grants Manager
User administration (send invitations)
- Any other general study build activities Assist with UAT activities Provide general business support for CTMS, Grants Manager, and other applications supported by the Clinical Trial Management Solutions team Create/Generate reports Run SQL queries Support Ticket generation/creation and maintenance (tracking of issues/requests) Create/Update reference and training materials/documentation
University/college degree is required; preferred in health, computer science, business, engineering, or information technology + 3 - 5 years of professional experience
Prior experience with Medidata CTMS and/or Siebel CTMS or other Clinical Trial Management systems
Knowledge of the Clinical Trial Management process
Oracle SQL experience is preferred but not required If you meet the qualifications above and are interested in pursuing this opportunity, please submit your resume for immediate consideration!
Perks of being a Kelly employee:
Weekly electronic pay
Access to more than 3,000 online training courses though Kelly Learning center
Group rate insurance options available immediate upon hire*
Service bonus plan and holiday pay*
Online application system
Never an applicant fee *perks to be received upon meeting eligibility requirements Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must use the Submit Resume or Apply Now button to submit your resume. If you have questions, the recruiter for this position can be reached via email at email@example.com.
? With Kelly, you’ll have access to some of the world’s highest-regarded scientific organizations—providing you with opportunities to work on today’s most challenging, research-intensive, and relevant projects. Our connections can lead you to innovative scientific pursuits you’ll be proud to help advance. We work with 95 of the Fortune 100™ companies, and found opportunities for more than 11,000 scientific professionals last year. You pursued a career in science to fuel your quest for knowledge and your desire to make the world a better place. Let Kelly fuel your career—connect with us today.
® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter . Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
Sales Associate (Sa)
Sales Associate (SA)
Location: Carter'sRaritan, NJ (Somerville Circle Shopping Center)300 US Highway 202Raritan, NJ
Job Posted: 02/04/2018
Start Date: 02/04/2018
POSITION PURPOSE The Sales Associate (SA) is responsible for interacting with customers and employees to create a positive store environment. The SA maximizes sales by ensuring a neat, clean, and organized store. Responsible for the execution of operational activities and protecting Company assets through exceptional customer service. The SA is responsible for providing information regarding product benefits and ensuring that customers are satisfied with their experience. ESSENTIAL JOB FUNCTION (TASKS, DUTIES AND RESPONSIBILITIES MOST IMPORTANT)
Confidently and proactively helps resolve issues for customers and can balance a number of customers in a busy retail environment.
Meets customer’s needs by assisting with locating merchandise, informing customers of promotions and revisiting frequently to ensure a positive shopping experience.
Expedites point of sale transactions at the time of the sale.
Completes floor replenishment and shipment as needed to ensure customer satisfaction and size availability.
Ensures store visual standards are set to company direction.
Executes replenishment process, recovers, and cleans the sales floor to company standard.
Completes merchandise floor sets according to visual standards and directives.
Maintains solid product knowledge and merchandise presentation.
Articulates current promotional events and the brand loyalty program with the customer.
Minimizes store loss by providing exceptional customer service.
Maintains housekeeping standards to ensure a positive experience for customers and team.
Meets or exceeds company productivity standards for all operational processes.
Achieves daily goals as established by management.
Establishes and maintains a cooperative working relationship with all members of the team.
Adapts performing assignments as requested.
Supports management direction of store.
Supports, trains, and coaches others to success.
Adheres to all company policies and safety procedures as directed by the company.
KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrated customer engagement skills.
Ability to handle multiple tasks concurrently.
High school diploma or GED preferred.
Ability to communicate effectively with customers and employees.
Retail/specialty apparel knowledge and experience preferred.
Ability to lift 40 pounds on a regular basis.
Ability to stand for long periods of time; climb up and down a ladder.
Constant walking and standing; frequent bending, stooping and reaching.
Availability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled.
Any availability changes must be approved by the Store Manager and will be approved based on business needs.
Scheduled working shifts from 3-8 hours in length (applicable state laws apply).
Minimum number of hours is not guaranteed. NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
Are you looking for a company with flexible scheduling to demonstrate your merchandising, customer service and organizational skills? Lawrence Merchandising has a great opportunity for you! Lawrence Merchandising Services (LMS) is a visual merchandising company that services many of the nation’s top retailers and brands. We are always seeking Part time Merchandisers to support our growing client base! What will I be doing? As a Part time Merchandiser, you will help ensure client satisfaction by:
Signing up to be a contact for us when merchandising services are available in retailers near your home. Check in daily to opt-in on projects as they come available in your area. The amount of projects available depends on your location. Some locations have continuous weekly projects, others will vary. Servicing your local retail stores by completing projects in a timely manner, and always delivering quality.
Project tasks vary, but could include stocking, implementing plan-o-grams, visual merchandising, resets, product cut-ins, audits, and developing strong relationships with store personnel.
Watch this brief video for more information about the Merchandiser position. Is LMS for you?
LMS has ongoing nationwide weekly and monthly services and many additional projects available on a first come, first served basis. This position includes variable hours, depending on the territory you are assigned to and the needs of the business.
There may be time periods where projects are not available. This completely depends on your territory.
You will be expected to be flexible to the needs of our business, as we continually strive to meet and exceed the needs of our clients. Perks
FLEXIBILITY! The position is truly flexible! No evenings and weekends are required.
GAIN RETAIL EXPERIENCE! Build a career in Merchandising by gaining retail experience.
INDEPENDENCE! Work independently but have access to a helpful and responsive LMS team.
At LMS you are not an independent contractor, you are a W2 employee and receive all associated benefits such as Employee referral bonus program, and 401(k) to those who qualify. Requirements
Merchandising and/or retail experience preferred
Ability to stand with varied movement for up to 5 hours at a time, ability to regularly lift up to 5 pounds (and up to 20 pounds on rare occasions), fine motor control (hand movements), speech, hearing, sight, ability to read documents with small font sizes, manual dexterity; with or without reasonable accommodation
Access to internet, printer, and camera phone (digital camera acceptable)
Access to a PC or Mac that runs Internet Explorer 11 or later, Mozilla Firefox or Google Chrome
Access to Adobe Acrobat Reader (or ability to download)
Preferred: Some projects require access to a smartphone or tablet to participate in the services. How to Apply
Fill out an application by clicking the “Apply for this job online” button to be considered further What is a Retail Merchandiser? For answers to this question, please visit http://www.lmsvc.com/careers/working-as-a-merchandiser.html. Lawrence Merchandising Services is an Equal Opportunity Employer Posting Title: Part-Time Merchandiser Street: 399 Highway 28 ID: 2017-30530
Account Operations Manager (Aom) II
Our expertise is more important than ever as customers of all sizes look to improve productivity, maximize profitability and increase satisfaction. We do this for small and mid-size businesses, large enterprises, governments, graphic communications providers, and for our partners who serve them. We understand what’s at the heart of work – and all of the forms it can take.
We embrace the increasingly complex world of paper and digital. Office and mobile. Personal and social.
Every day across the globe – in more than 160 countries – our technology, software and people successfully navigate those intersections. We automate, personalize, package, analyze and secure information to keep our customers moving at an accelerated pace. Learn more at www.xerox.com.
Purpose: • Responsible for the management of client relationship and contract delivery of outsourcing/facilities management to end user customers. Activities involve maintaining contracted service levels resulting in customer satisfaction, maintaining customer relationships, customer satisfaction management, contract commitments delivered within cost targets, overall profit and revenue growth. • The Account Operations Manager II role is a key services delivery operations leadership position. The Account Operations Manager II manages the services delivery of multiple, more complex (see Scope), client services contracts.
Objectives of position are to build and maintain strategic client relationships (at multiple levels, including executive/’C’ level), deliver operational excellence, manage daily operations of a client account/account team, manage internal/external partner relationships, key client interface, facilitate/own client focused communications, people & talent management, and drive financial performance (revenue and profit growth and expense management). • Key components of success include: delivering operational excellence & SLA achievement, client satisfaction and retention, developing strong relationships and teams (internally & externally), managing the P&L at account/contract level, collaborating with internal senior leaders (sales and operations), identifying additional opportunities to grow revenue and profit, reduce costs Scope: Specific: • The position is an operational leadership role with full operational accountability for a portfolio of medium to large, more complex (ie., across multiple locations w/responsibility for operating region, more than 1 services offering to incl. solutions with MPS/EPS SOWs, significant ‘client engagement’ required, ‘C’ level relationship building, etc.) accounts. Has responsibility for annual post sale revenue/gross profit plan, on average, up to $10M. • Has leadership and people management responsibilities, across multiple sites including a matrixes, virtual team environment.
The position manages both internal and external (client and partner) relationships, and interfaces with multiple levels including executive level. General: • Adapts departmental plans and priorities to address resource and operational challenges • Requires in-depth knowledge and experience • Decisions are guided by policies, procedures and business plan; receives guidance from manager • Generally domestic accountability Primary
• Client Relationship Management: • Manage effective communications, Relationship building, Networking • Demonstrate ‘thought leadership’ (ability to provide innovative ideas to help clients achieve their business goals) • Services Delivery Operational Leadership: • Deliver operational excellence – assess and optimize customer’s print technology and business processes driving innovation, high quality & cost effectiveness • Manage more complex client services contracts and statements of work/service level agreements delivering contracted scope • Manage cross-organizationally; effective communications (internally & externally) • Effective, efficient resolution of client problems/issues, leveraging internal/external resources • Understand & leverage Xerox print technology and solutions • Achieve Contract Service Level Agreements/Customer Satisfaction: • Owns delivery of multiple services through operational teams • Deploy services to meet contracted Service Level Agreements/Statement of Work and reporting requirements • Focal point for service level agreement management (higher complexity), key performance indicators, reporting, and problem resolution • Advise client of opportunities to improve the success of their business operations • Understand client’s industry, business and their critical business drivers • Provide leadership and support for new deal implementations with implementation partners • Identify opportunities to improve gross profit through cost management and post-sale revenue growth • Develop and conduct client business reviews & support overall client communication plan in partnership with sales • People and Resource Management: • Talent Management
- Complete/lead all HR activities for teams including recruiting, retention, succession planning, training, performance management, development, compensation/pay, team building, and recognition practices • Manage talent acquisition per labor cost strategy • Deploy communications to teams and gather feedback for on-going improvement • Financial/ Business Growth: • Accountable for achievement of financial plan • Manage contract(s) to meet revenue and cost projections; resource allocation levels to meet contractual commitments, and work with partners to achieve TTR, DSO/cash, and audit requirements (more complex level). • Generate demand for same account revenue growth & cost management opportunities • Analyze workflow to ensure efficient and cost effective operations. Develop / implement process improvements (more complex level) • Provide accurate and timely customer billing/inspection • Maximize account retention • Meet all monthly reporting requirements and manage internal control processes Candidate Education:
Minimum Associate Degree / College Diploma /Cegep / A Levels or equivalent Military/other experience Preferred Bachelor's Degree or equivalent Military/other experience Professional Certifications: Minimum Lean Six Sigma Yellow Belt Certification, Qwik solver or Equivalent education/experience. Preferred IT based certifications (ex., Intel, Networking, Kopeks, etc.) Preferred LSS Green Belt Certification Candidate Background:
Preferred Project management experience Preferred Understand the breadth of Xerox products, solutions and services (key offerings) and the resources that support delivery of the services. Minimum Service Outsourcing / Operations experience (ie., leads complex svc. delivery teams; estab. Operational control processes; fosters client relationships; plans for change; monitors KPIs; best practice sharing, etc.) Minimum Managed Print Services solutions management/knowledge (centralized print, Fleet management/optimization assessment, rate card, etc.) Minimum Technology Acumen- more in-depth systems understanding or networked document solutions (i.e. electronic print on demand, internet solutions, IT optimization) Minimum Financial planning and knowledge of finance, DSO/cash, service pricing & billing processes.
Profit focused and accountable for results, strong business and financial acumen Minimum P&L management - cost reduction and revenue management experience Minimum MS Office, Excel (i.e. pivot tables, vlookup) and Powerpoint Minimum Ability to manage employees within diverse/virtual environments Minimum Negotiation and conflict management skills Minimum Successful client relationship development experience; comfortable interacting with client’s executive levels Preferred Partner management (internal and external partners) Minimum Planning, organizing, executing and controlling skills Minimum Ability to assess issues, define causes, and prioritize/execute solutions Minimum Written and verbal communications skills at all organizational levels (internal and external); comfort level with executive client communications Minimum Demonstrated leadership skills, high energy and team motivator Minimum Self-initiative and results oriented
Additional Role Requirements:
Core Competencies: Intermediate
Client Focus - demonstrating willingness to identify, understand and give priority to meeting the needs of the client Intermediate
Results Focus - the drive and determination to achieve objectives, overcoming obstacles to deliver results Intermediate
Embracing Change - the ability to work flexibly, adapting quickly to change and responding positively to new ways of working enabling us to thrive on change and constantly improve Intermediate
Corporate Citizenship - maintaining and promoting social, ethical and organizational values in the working environment and all business activities; placing the needs of the client and the goals of the organization above one’s own personal interests Intermediate
Teamwork & Collaboration - displays enthusiasm and contributes to an effective team environment; demonstrates willingness to work cooperatively with others to deliver excellent client service or to achieve a shared goal Intermediate
Communication & Influencing - the ability to communicate clearly and effectively with a wide variety of internal and external people, formally and informally, and where necessary to gain their agreement and acceptance Role Specific Competencies: Intermediate
People Management – the ability to lead, motivate and inspire others to excel and delivery high standards of performance for the business Intermediate
Relationship Management in Services - the ability to effectively manage external and internal relationships with clients, partners, suppliers and other stakeholders maximizing business benefits, ensuring alignment, reducing costs and minimizing risks to client delivery and Intermediate
Financial Management of Services – ability to plan, control and account for the cost of service provision Intermediate
Service Operations Expertise – ability to use process models and frameworks available within the company and externally to drive quality of service in service delivery Intermediate
Service Governance & Performance Management - the ability to provide overall direction and control for the Xerox delivered services to deliver high-quality, cost-effective services to the client Foundation
Represent the Full Capabilities of Xerox – creating opportunities for selling unique, value-added solutions through the effective positioning of the full spectrum of the Xerox portfolio Intermediate- Technical Expertise – applying an in-depth technical expertise to resolve client and Xerox business issues and to address key business drivers Intermediate
Creativity and Innovation
The ability to challenge current ways of doing things (conventional practices), adapt established methods to new situations, pursue ongoing process improvements, create and evaluate new solutions and ideas. Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
Title:Account Operations Manager (AOM) II
Requisition ID:18000545Virtual/work from home?Yes
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