Receptionist Job Description Sample
Founded in 2002, Unitek College is an accredited, private institution that combines unique academic and technical specialties to provide a superior education in the areas of healthcare and nursing. Unitek College offers seven convenient facilities in California with campuses in Fremont, San Jose, Hayward, Concord, South San Francisco, Sacramento and Bakersfield. Unitek College provides healthcare career training, professional development, clinical placement, and employment assistance to its graduates.
Unitek College is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.
The receptionist provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to the appropriate individual or department, mail distribution, flow of correspondence, serving as the first point of contact for visitors and/or vendors, as well as additional clerical duties.
Answers telephone calls and transfers to the appropriate individuals, division or department. Takes messages when necessary.
Greets visitors courteously, determine their needs and directs them to the appropriate person.
Monitors main entry area to ensure that visitors and/or delivery people are not allowed to roam through the premises unescorted.
Receives, sorts, and posts all incoming mail from U.S. Post Office, courier service. Receives all outgoing mail daily and sorts for delivery.
Sends and receives all packages (FedEx, UPS, etc.).
Types a variety of forms, letters, reports and memos.
May also assist with other related clerical duties such as photocopying, faxing, filing, etc.
Performs other duties as assigned.
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
Safety and security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.
Ability to work well under pressure and in a fast-paced environment with minimal supervision.
Proficiency in Microsoft Office including Word, Excel, PowerPoint and Outlook.
High School Diploma or GED
Minimum 1 year customer service experience.
Physical Working Conditions
- This position is located in an office environment requiring the use of a keyboard, mouse and video display.
Pay Rate: $15.94/hour
Great company!! Great career opportunity for the right candidate!!
Responsible for greeting customers and tenants, answering and directing phone calls, and performing routine tasks including typing and various other clerical duties.
• Must be skilled with most PC (word processing and spreadsheet) applications.
• Have a positive attitude and be a team player.
Directs visitors and informs the correct employee of their arrival.
Answers phone calls and relays messages to appropriate employee.
Performs various clerical and typing duties for office staff, including tasks related to the workload to assist the center secretary.
Maintains a clean and inviting atmosphere to the reception area, greeting guests and making them feel comfortable.
May assist other mall departments when necessary, such as monitoring security radio transmissions.
Handles incoming mail and sorts for delivery to office staff.
Provides clerical, secretarial backup in the absence of other secretarial staff including center secretary.
Other duties as assigned
Email your resume for immediate consideration for this great position!!
Start a new career with IBP of Portland, a part of the Installed Building Products (IBP) Family of Companies. We are one of the largest insulation installers serving the U.S. residential new construction market with 135+ locations serving the 48 continental United States. IBP has successfully grown through acquisitions and we continue to do so. Although installing insulation is our niche we are also a leader in installing garage doors, rain gutters, closet shelving, shower doors, mirrors, fireplaces, and bath and door hardware.
Become a part of a growing company with the opportunities to learn new skills and build a career with IBP of Portland!
IBP offers our employees a career with the following benefits:
401k with company match
On the Job Training
Paid Certification (if applicable)
Opportunity for Growth and Advancement
Receptionist is responsible for welcoming/ directing calls from to customers, clients, and employees and will assist with daily administrative tasks.
Greets and direct visitors and clients
Responsible for general clerical duties including photocopying, fax, scanning and mailing documents
Maintains office supplies and inventories
Receives/accepts incoming correspondence and opens and sorts mail
Answers all incoming calls, able to manage a multi-line telephone system
Prepares and process certifications of insurance workers comp and contracts
Schedules meetings and appointments
Prepares and sorts mailing pamphlets
Inputs information into the computer material sales
Responsible for reconcile invoices
Keeping office organized and clean
Other duties as assigned
Proficient in Microsoft office products including word, excel, power-point and outlook.
Excellent verbal and written communication skills
Excellent data entry skills
High School Diploma or GED, required
Minimum 1-3 years of previous receptionist/ administrative assistant experience required.
Must be honest, reliable and dependable and have a positive attitude
Must be able to work independently or with others in a team environment
Able to multitask and manage multiple projects
Operate general office equipment for example; fax machine, copier, scanner and etc.
Must be able to meet deadlines and prioritized work based on urgency
Must be able to work in a fast-pasted environment
Position requires a Drug Test and Background Check to be completed, contingent upon employment.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Able to lift light to moderate weight, as well as sit for extended periods of time.
Experience using a computer.
- Works in an office environment.
EEO StatementIBP is an equal opportunity employer.
Start Date: Tuesday, January 22nd
Duration: 2-6 weeks (varied based on need)
Schedule: Monday-Friday 12 pm to 5 pm PT
Our client, a leading provider of retirement plans, insurance, and consulting services is seeking a Receptionist...
Duties: Light admin work, answering phones, greeting employees and clients
Please submit your resume in word or .pdf format to be considered
SUMMARY#OF RESPONSIBILITY - Job Summary (general statement of purpose or objective of position) Greets, instructs and directs patients and visitors. Ensures complete and correct capture and registration of all needed patient demographics/insurance into information system.
Responsible for performing all scheduling, check-in and checkout duties in accordance with practice policies. Responsible for charge posting and over-the-counter payment posting. MINIMUM REQUIREMENTS - Knowledge, skills, abilities, license, registration, certification, education, and experience EDUCATION:
High school diploma or equivalent. EXPERIENCE, TRAINING, KNOWLEDGE: Prefer one year work experience, preferably in a medical office setting.
Knowledge of medical terminology desirable. (Familiar with ICD-10 and CPT coding). Knowledge of third party payers desirable. Computer experience required. Knowledge of business office procedures.
Ability to speak clearly and concisely. Ability to sort and file materials correctly by alphabetic or numeric system. Knowledge of customer service guidelines.
Are you looking for a progressive company with a great reputation? Do you have keen attention to detail and a high level of accuracy and integrity? Want to feel like your contribution to the team makes a difference?
People's Trust may be the ideal workplace for you! We are currently seeking a full-time Receptionist for our East Downtown Houston Corporate Office to be responsible for greeting members and providing administrative support.
Essential duties and responsibilities:
Greeting members and answering telephones; referring and transferring members to the appropriate staff.
Answering general inquiries in person and by telephone.
Maintaining a neat and orderly lobby.
Directing applicants in completing applications.
Greeting and maintaining a log of all CU visitors, guests, and contractors.
Handling all returned mail.
Update credit union call and department directory
Updating member's addresses on all systems
Referring existing and new members to a colleague or service partner who has specific expertise.
Be able to assess and respond professionally and appropriately to escalated calls and complaints
Keeping abreast of all credit union promotions.
Participating with staff in training to improve knowledge of products and operating procedures.
Performing other duties as assigned.
To perform the job successfully, an individual should demonstrate the following competencies:
- Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
Member Service – Manages difficult or emotional member situations; responds promptly to customer needs; meets commitments.
- The ability to notice, interpret, and anticipate others' concerns and feelings, and to communicate this awareness empathetically to others.
- Written Communication
- The ability to express oneself clearly in business writing.
- Team Work
- As a team member, the ability and desire to work cooperatively with others on a team; as a team leader, the ability to demonstrate interest, skill, and success in getting groups to learn to work together.
- Oral Communication
- The ability to express oneself clearly in conversations and interactions with others.
- Supports and promotes an environment that holds opportunities for all, regardless of race, disability, ethnicity, gender, culture, and age.
Ethics – Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support – Follows policies and procedures; supports organization's goals and values; completes administrative tasks correctly and on time.
- Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays or unexpected events.
- Follows instructions; responds to management direction; takes responsibility for own actions; completes tasks on time or notifies appropriate person with an alternate plan.
- Is consistently at work and on time; ensures work responsibilities are covered when absent.
- Ability to initiate actions based on one owns interpretation or understanding of situation.
- Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question.
- Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
- Motivational Support
- The ability to enhance others' commitment to their work as well as self.
- The ability to develop, sponsors, or support the introduction of new and improved method, products, procedures, or technologies.
The ideal candidate would possess:
High school diploma or general education degree (GED) required.
Some college coursework in Business Administration or closely related field preferred.
Minimum of 1 year of Receptionist experience is required plus 1 year of customer service or financial institution experience.
In lieu of Receptionist experience candidate may have at least one year of front line experience from credit union or bank. An example would include a Teller, Member Service Representative, Financial Service Coordinator/Representative, Greeter, etc.
Must be computer literate including proficiency with Microsoft Word, Excel and Outlook.
Experience working at a financial institution is preferred.
Excellent communication skills.
Must be dependable, organized, self-motivated.
Must be able to work Monday-Friday 8:00 am – 5:00 pm
Schedule and hours are subject to change
A fun, fast paced work environment
One of the strongest compensation programs around
Competitive base annual salary
Voluntary benefit options
Retirement Plan-401(k) with company match
Career development opportunities
Attractive incentive plans and more.
Thank you and Happy Un-Banking!
People's Trust is proud to be an Equal Opportunity Employer
LOCATION 12647 Alcosta Blvd San Ramon CA 94583
The Team Service Support Receptionist is part of the Facilities Department and is the company's first impression. The TSS Receptionist manages all front desk operations including answer phones, receive visitors, and support the corporate operations to ensure that team members and guests receive quality facility services, overall office support, and enthusiastic reception.
ESSENTIAL DUTIES & RESPONSIBILTIES Estimated % of Time Spent
1.Front Desk Operations
Open and close the front office, 8 am -- 5 pm, Monday -- Friday.
Answer several lines of incoming calls at one time, screen and direct the caller to the appropriate team member.
Greet all guests and visitors and ensure the visitor log is utilized.
Process member calls and walk-ins in accordance with the Member Services policies, forward to the Member Care Specialist team as appropriate.
Organize and maintain a clean, professional appearance of lobby area.
Check and sign for packages (i.e. UPS/Fed Ex). Notify recipient.
Distribute all incoming faxes.
Oversee and maintain all Guest Offices.
Decorate the lobby for the holidays. 75%
2.Customer Service Support and Follow Up
Open, reply and monitor all TSC Team Support Service e-mails. Dispatch or follow up as necessary.
Monitor 911 calls.
Maintain conference room calendars and ensure there are no conflicts.
Work closely with property management as a liaison with facilities service, technicians and janitorial.
Order, manage inventory and distribute internal and exterior building keys.
Make name plates for new employees or update when necessary.
Maintain inventory, sell and accurately bookkeep in Excel movie tickets and postage stamps.
Work on various projects as assigned by department managers. 15%
3.Administrative Support to Corporate Office Departments
Create and maintain front desk standard operating procedures (SOPs).
Collect and maintain department spreadsheets, forms and documents in an organized and secure manner for ease of use, accurate posting, information sharing and statistical reporting.
Participate on the Emergency Response Team (ERT), which is trained and certified in basic emergency response (CPR, AED, First Aid and fire extinguisher).
Secure appropriate level approval when necessary.
Report all discrepancies to TSS Manager.
Perform other duties as assigned by TSS Manager. 10%
The TSS Receptionist reports to the TSS Manager in the Facilities department. This position interacts and successfully communicates with all team members, all levels of management and guests. This position also communicates and works with outside vendors and contractors in order to provide access, information, and limited direction. Receptionist is not authorized to negotiate purchases.
Knowledge, Skills & Abilities
Skilled in Microsoft Office software: Outlook, Word, Excel, PowerPoint as well as the Internet.
Ability to use all related maintenance equipment and computer applications.
Ability to work with critical facility environmental control systems.
High-quality customer service characteristics with a concierge service attitude.
High level of professionalism as this position interacts with all levels of team members, management and outside vendors.
Strong interpersonal and hospitality skills.
Solid communication skills, both verbal and written, with exceptional use of grammar and proper telephone etiquette.
Knowledge of multiple phone line system.
Familiarity with general office operations.
Basic knowledge of office equipment (i.e. fax, copier, printers and computers).
Self-motivated and ability to work with limited supervision.
Organizational skills, ability to multi-task in a fast paced environment, independent thinking, attention to detail and an ability to research problems, develop solutions, seek guidance for resolution and successfully communicate the results.
Minimum Educational Level/Certifications
- High School diploma or General Educational Development (G.E.D.).
Minimum Work Experience and Qualifications
- 2+ years of related experience.
FUNCTIONAL GROUP Facilities
Outstanding opportunity to join an Established Company which is opening a New Columbus Office
We have an IMMEDIATE opening for a Receptionist/Contract Administrator to join a leading Subcontractor which is opening a new office in Columbus working on Commercial & Municipal projects. This full-time, direct-hire position offers full benefits, promotion opportunity, and a positive culture. This is an excellent opportunity to grow your career by getting in on the ground floor of a new office, with the backing of a 40-year established international company.
Receptionist responsibilities such as answering and directing phone calls, greeting customers and visitors, processing incoming and outgoing mail, office supplies, and other administrative tasks. This position will also be expected to assist with Contract Administration responsibilities such as contract review, warranties, insurance certificates, LEED documentation, processing change orders, and other project correspondence and documentation.
The ideal candidate will have an Associate's Degree in Accounting or Business with a Bachelor's Degree preferred, and a minimum of 1 years' office management experience. Outstanding judgment, communication, and interpersonal skills are required. Knowledge of MS Word and Excel, excellent client relations skills, the ability to multi-task, and a positive, pro-active approach also required. Knowledge of the construction project life cycle, application of expenses, and project management software is preferred but not required.
Please submit your resume in confidence as soon as possible to be considered for this position.
Beverly, MA 01915
Pay Rate: $20/hr.
Long term contract
- Greet and welcome guests as soon as they arrive at the office.
- Direct visitors to the appropriate person and office.
- Answer, screen and forward incoming phone calls.
- Provide basic and accurate information in-person and via phone/email.
- Receive, sort and distribute daily mail/deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk.
- Order front office supplies and keep inventory of stock.
- Update calendars and schedule meetings.
- Arrange travel and accommodations, and prepare vouchers.
- Keep updated records of office expenses and costs.
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
- Previous work experience as a Receptionist, Front Office Representative or similar role.
- Proficiency in Microsoft Office Suite.
- Hands-on experience with fax machines and printers.
- Solid written and verbal communication skills.
- Excellent organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Customer service attitude.
The Receptionist is responsible for handling front office reception and administration duties. The Receptionist plays a key role as the first point of contact to guests and employees as they enter the lobby.
Greet all visitors, ensure all visitors are properly badged and all visits are logged. The Receptionist will coordinate with HeartFlow staff to ensure that all visitors are directed to their hosts in a timely manner.
Answer calls, screen caller regarding the purpose of the call, and transfer to the appropriate company contact.
Monitor visitor registrations through Envoy system, ensuring all hosts and Security teams are informed and ready for visits and badges are ready.
Maintain kitchens and copy rooms in office daily.
Receive and sort all daily mail, packages, deliveries and couriers.
Coordinate with Security to ensure visitor policy is consistent with security protocols.
Maintain a clean and attractive reception lobby.
Assist with other clerical duties as needed such as scheduling meetings, organizing catering, ordering business cards, maintain company directory, and mail packages.
Assist the Great Workplace Team and HR with company programs/events.
At lunch times and other 'open visitor' events, this position takes care of extremely high volumes at the desk. This role requires someone warm, engaging and customer service focused, but also calm and cool under pressure.
Work in a fashion that is consistent with HeartFlow's culture.
Other similar responsibilities, consistent with the above, to be assigned.
This is a fulltime position including benefits.
Exceptional organizational skills and multitasking abilities
Ability to remain energetic and positive in a fast-paced environment
Entrepreneurial spirit and desire for constant improvement
Professional, friendly, approachable demeanor
Requirement and Work Experience:
Knowledge of Gmail and Google Calendar
Proven ability work under pressure and adapt to rapidly changing business environment.
Proven ability to manage internal customer relationship with an emphasis on prompt, respectful service.
Strong written and verbal communication with an emphasis on prompt, friendly communications.
Ability to lift 35 lbs.
Able to occasionally work early morning or late afternoons based on the needs of the business.
About HeartFlow, Inc.
HeartFlow, Inc. is a medical technology company redefining the way heart disease is diagnosed and treated. Our non-invasive HeartFlow FFRct Analysis leverages deep learning to create a personalized 3D model of the heart. By using this model, clinicians can better evaluate the impact a blockage has on blood flow and determine the best treatment for patients. Our technology is reflective of our Silicon Valley roots and incorporates decades of scientific evidence with the latest advances in artificial intelligence. The HeartFlow FFRct Analysis is commercially available in the United States, Canada, Europe and Japan. For more information, visit www.heartflow.com.
HeartFlow, Inc. is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
Positions posted for HeartFlow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals.
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