Saint Paris Job Description Sample

Overview

PRN RN Home Health opportunity!

Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission and we know that offering them genuine rewards and heart filling job satisfaction is the key to our success as a company. Here you'll find opportunities to grow your career at any level whether you have direct contact with resident or support someone who does, and be inspired personally. With over 60,000 associates, there's a place for you to make a difference in lives of the families we serve throughout our continuum of care.

Responsibilities

Provides coordinated skilled nursing care to patients of all age groups, on an intermittent basis in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician's orders and under the supervision of the Director, Clinical Services.

Assesses home health patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations.Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver.Communicates significant findings, problems and changes to Director, Clinical Services and physician, and documents all findings, communications, and appropriate interventions.Demonstrates knowledge and proficiency in identifying, reporting and documenting problems, adverse reactions or possible complications related to patient care. Recognizes and reports life threatening situations and responds appropriately. Recommends and incorporates other disciplines in the care of the patient, as needed, and under the direction of the referring physician.Participates in the development and implementation of the Plan of Care (POC) to ensure quality and continuity of care and appropriate discharge planning. Establishes Plan of Care in coordination with the physician, patient, family and interdisciplinary team members. Incorporates long and short term goals established in the Plan of Care into nursing care, as evidenced by documentation in visit notes.Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided.Participates in interdisciplinary patient care conferences and Agency Performance Improvement processes.Receives referrals from physicians, hospitals, clinics, patients, families and other agencies when needed and notifies agency personnel on a timely basis.Assures the continuity of patient care and coordination of services through delivery of quality patient care. Performs in a manner that is consistent with current standards of practice and with the Agency's policies and procedures. Follows all infection control and universal precautions guidelines/standards per agency policy.Responsible for participating in on-call rotation and emergency call according to agency policy.Demonstrates commitment, professional growth and competency. Strives to continually improve nursing knowledge base through individual research, reading, attendance at workshops/professional conferences and professional organizations.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceGraduate of an accredited school of nursing. Current license as a Registered Nurse in good standing for the state. BSN preferred. One year experience as a registered nurse in a clinical setting required. Acute care and home care experience are preferred.

Certifications, Licenses, and Other Special RequirementsMaintains Continuing Education Units for licensure renewal, as applicable to state regulations. Reliable transportation and proof of valid automobile liability insurance. Must have valid driver's license. Current BCLS Certification prior to providing patient care.

Management/Decision MakingUses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.

Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Expresses verbal and written communication in a clear, positive and cooperative manner. Ability to maintain privacy and confidentiality with regard to patient, staff and agency information. Identifies and resolves problems in a timely manner. Ability to prioritize and plan work activities. Possesses the ability to make independent decisions when circumstances warrant such action. Demonstrates an interest in working with a senior population. Ability to establish an effective working relationship with all departments and the community. Excellent organizational and follow-through skills.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Climb or balance

• Stoop, kneel, crouch crawl

• Talk or hear

• Taste or smell

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Potential injury from transferring, repositioning, or lifting residents

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Frequently

Brookdale is an equal opportunity employer and a drug-free workplace.

The Retail Banker is responsible for providing frontline support and service to current and potential customers to meet their everyday banking needs. This includes marketing and cross-selling products and services, as well as performing customer service, branch operations and teller functions in a non-traditional retail environment.

Key Responsibilities:

• Processes a variety of customer transactions accurately and efficiently in adherence to bank policies and regulations such as cashing checks, processing deposits and withdrawals, loan payments, cash advances, transfers, and issuing monetary instruments.

• Performs opening, closing, and other branch servicing duties such as cash and vault balancing; ordering cash, cards, checks and other supplies; completing logs, reports, audits and control checks; maintaining and servicing automated teller machines; and cleaning work areas.

• Opens and performs account maintenance on certificate of deposit, consumer and business accounts; assists with courtesy and collection calls as needed; seeks assistance from more knowledgeable branch staff when necessary.

• Addresses customer questions and concerns by phone and in person; files disputes or refers to appropriate internal resources for resolution as appropriate.

• Proactively seeks ways to develop and expand customer relationships through marketing displays, call programs, and other prospecting techniques.

• Achieves personal sales and referral goals by identifying, marketing, and cross-selling banking products and services beneficial to customer needs.

• Enhances customer satisfaction and the professional reputation of the Bank by warmly greeting, engaging, and developing good professional relationships with customers and host retail partners.

• Practices branch security procedures and protects customer confidentiality and privacy.

• Performs other job related duties or special projects as assigned.

Competencies Required:

• Proficiency with 10 key touch, Microsoft Office (Excel, Word, Outlook, SharePoint), and knowledge of, or the ability to quickly learn, banking software applications (Mozart, TellerPlus, Bancline).

• Ability to work flexible or extended working hours to meet business needs; demonstrated good attendance and punctuality.

• Customer service orientation with effective problem solving abilities and the ability to maintain composure and convey a positive attitude while interacting with customers and internal team members.

• Outstanding listening and communications skills, both written and verbal.

• Knowledge of or ability to quickly learn banking and lending products, services, policies, procedures, regulatory guidelines, and effective marketing and sales practices.

• Ability to maintain confidentiality, follow directions and apply proper policies, procedures and guidelines.

• Self motivated, goal oriented, team player with strong interpersonal skills and sales aptitude.

• Excellent organizational skills with the ability to prioritize workload and multi-task in a fast pace environment while maintaining accuracy and attention to detail.

• Basic math proficiency with the ability to add, subtract, multiply and divide in order to help customers with their transactions and balance teller drawer .

• Read at a level sufficient to understand memoranda, instructions, forms, applications, financial statements and credit reports.

Minimum Qualifications/Experience

• 1-3 years customer service or sales experience; or an equivalent amount of directly related college education or volunteer service

• Previous banking experience is preferred but not required

• Cash handling experience preferred.

Formal Education & Certification

• High School Diploma or equivalent required.

Supervisory Responsibility

• None.

Travel

• 0% - Negligible amount of travel expected.

Working Conditions

• Conditions involve lifting no more than ten pounds, standing most of the time, and may involve walking, moving, or sitting for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.

Woodforest is an Equal Opportunity Minority/ Female/ Individuals with Disabilities/ Protected Veteran and Affirmative Action Employer

GAM: Sr. Logistics Analyst

Description

Primary Duties and Responsibilities:

• Analyze, organize, plan and administer various phases of day-to-day provisioning, spares, or maintenance/repair activities for one or more programs of moderate scope.

• Analyze contractual documents, technical data, customer usage data, customer maintenance practices, customer operation characteristics, and related reports for assigned contracts to determine spares provisioning or maintenance/repair requirements.

• Develop logistics plans in order to enhance distribution of goods and supplies.

• Identify, prioritize, and assess key logistics assets and infrastructures.

• Assist in the development of policies, guidelines, and procedures to ensure quality and cost control.

• Conduct distribution and network studies, monitors inventory and analyzes requirements in order to develop strategies to achieve desired delivery times.

• Perform other duties as assigned

Qualifications

Experience and Training:

Bachelor's Degree or equivalent experience with a minimum of 5 years related experience in the logistics field. In lieu of degree equivalent experience.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Job: Logistics Administration

Primary Location: US-US-OH-Urbana

Req ID: 1077812

Enlivant is seeking a Caregiver at Urbana Place in Urbana, OH

Full-Time | Day Shift

ABOUT US:

At our core, we believe the care and service for America's aging population is not only a moral obligation, but also an honor and a privilege. By combining our fundamental values with our mission to enrich life through meaningful relationships and vibrant communities, we seek to earn the right to be viewed as the nation's most trusted senior living provider. We employ compassionate people with integrity who embody excellence and promote these values.

Enlivant and its subsidiaries operate more than 230 assisted living residences comprising more than 11,000 resident units across the United States. Enlivant assisted living residences are intimate, vibrant communities where our staff treats residents like family and serves them with the utmost integrity and compassion. Enlivant employs nearly 7,000 people.

We welcome you to become a part the team today and discover the fantastic career opportunities we have available. Join us on our quest to become the nation's most trusted senior living provider.

ABOUT YOU:

We will look to you to promote our CHIEF core values of compassion, humility, integrity, excellence and fun. The Caregiver is responsible for all activities of daily living (ADLs) for our residents.

Responsibilities:

• Provide quality resident care as indicated on the care plan

• Promote residents' independence

• Provide assistance with housekeeping and laundry

• Medication administration depending on state regulations

• Participate in community's Life Enrichment Activities, events and outings, while encouraging residents to attend

• Additional duties as assigned

Qualifications:

Required Qualifications:

• Experienced Caregiver or Certified Nursing Assistant Certification (CNA) per state requirements

• High School Diploma or GED or 1-2 years of relevant experience

• The ability to work a full shift, come to work on time and work overtime as needed

• The ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation

Preferred Qualifications:

• Possess good interpersonal communication skills

• Ability to work harmoniously with other employees and develop/maintain good employee relations and employee morale

• Exhibit good time management and organizational skills

• Demonstrate excellent verbal and written communication skills

• Uphold the principles of our mission: to enrich life through meaningful relationships and vibrant communities

• Express compassion for residents, staff and guests on a consistent basis

• Engage others in fun and creative activities

• Strive for excellence in all aspects of the job

• Work with integrity in all interactions

• Demonstrate humility

Enlivant provides equal employment opportunities for qualified individuals and does not discriminate in employment on the basis of race, color, national origin, age, disability or other prohibited basis.

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

Our Wireless Specialist understands that it is possible to build trusting customer service relationships,while maintaining sales goals.Being comfortable with approaching customers to promote a sale is what our Wireless Specialists are all about. At T-ROC, reliability and care are essential in ensuring inventory is managed, procedures are being followed and work shifts are being covered. If you take pride in being a technology geek and aspire to educate others about technology, thenT- Roc is the place for you to jump start your career!

The best employees not only exceed goals, but also make the workplace a brighter place for everyone;we are looking for smiles!

Requirements

This project is for our client, Walmart. Our client has never allowed a company to come in and touch inventory, ring sales and we have been blowing it out of the water staffing and operating some of their cellular and electronic departments. It is important to note that you will be working FOR T-ROC our client, Walmart, not FOR Walmart. The training you will receive will be from T-ROC on the front end and then continuous training from "2" cell carriers so we need someone with someone who loves product knowledge and can sell, treat customers special and want to exceed expectations with unlimited commissions each month. You will be reporting into a Market Manager, who will be at your store with you from time to time and also coaching you virtually

Job Description:

Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we're shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person's unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time.

The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others.

Essential Functions:

• Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues

• Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed

• Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures

• Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager

• Supporting opening and closing store activities, when needed

• Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools

• Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development

• Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

Required Qualifications

• At least 16 years of age

Physical Requirements:

• Remaining upright on the feet, particularly for sustained periods of time

• Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting

• Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details

Preferred Qualifications

• Previous experience in a retail or customer service setting

Education

• High School diploma or equivalent

Business Overview

It's a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Job Description:

Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we're helping people on their path to better health— from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day.

Come join our team of dedicated and caring Pharmacy Technicians who demonstrate our core values of Accountability, Caring, Collaboration,Innovation and Integrity in everything they do in our pharmacies every day. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, we have a place for you on our team to use your skills and talents to serve and care for our patients and customers.

The Pharmacy Technician position provides individuals with an opportunity to work in a leading retail pharmacy company and in a role that positively impacts the lives and health of others. You will work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State and Local laws and regulations. Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times.

Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations. If you like working in fast-paced environments and demonstrating compassionate, genuine care for patients and customers, this job is for you!

As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State's Board of Pharmacy guidelines. Your Pharmacy Technician duties will be restricted by your manager at first until you complete all necessary requirements. Once you satisfy all requirements and expand your Pharmacy Technician duties, you have the opportunity to continue to build your clinical, technical and insurance knowledge and expertise by leveraging available tools and training to build your pharmacy career.

Are you ready to help people on their path to better health? We are ready to have you join our team and help you on your career path to achieve your goals!

Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply.

DISCLAIMER:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Required Qualifications

• Must be at least 16 years of age

• Licensure requirements vary by state

• Attention and Focus

o The ability to concentrate on a task over a period of time without being distracted

• Customer Service Orientation

o Actively look for ways to help people, and do so in a friendly manner

o Notice and understand customers' reactions, and respond appropriately

• Communication Skills

o Use and understand verbal and written communication to interact with customers and colleagues

o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

• Mathematical Reasoning

o The ability to use math to solve a problem, such as calculating day's supply of a prescription

• Problem Resolution

o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem

o Choosing the best course of action when faced with a complex situation with several available options

PHYSICAL DEMANDS:

• Remaining upright on the feet, particularly for sustained periods of time

• Moving about on foot to accomplish tasks, particularly for moving from one work area to another

• Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm

• Extending hand(s) and arm(s) in any direction

• Bending body downward and forward by bending spine at the waist

• Stooping to a considerable degree and requiring full use of the lower extremities and back muscles

• Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately

• Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication

• Visual Acuity:

o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts

• Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects

Preferred Qualifications

• Previous experience in a pharmacy, retail, medical, or customer service setting

• Previous experience as a Pharmacy Technician

• PTCB National Certification

Education

• High School diploma or equivalent (preferred)

Business Overview

It's a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Job Description:

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:
1.Management

• Work effectively with store management and store crews

• Supervise the store's crew through assigning, directing and following up of all activities

• Effectively communicate information both to and from store management and crews
  2.Customer Service

• Assist customers with their questions, problems and complaints

• Promote CVS customer service culture. (Greet, offer help, and thank)

• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

• Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Preferred Qualifications

Experience in retail

Education

High school diploma or equivalent required

Business Overview

It's a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace.

We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT.

We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Serve as a single source of contact with servicing office by regions, targeted chains and key customers through managing service product programs. Work closely with field offices and senior management staff.

RESPONSIBILITIES:

• Serve as the single source contact with targeted chains and key accounts ensuring timely and accurate execution of contract programs such as: PM's, Start-Up's, Roll-Out's, Invoicing, etc.

• Work with the Key Accounts Sales Team and Hobart Field Organization to minimize and/or resolve service issues.

• Work with cross functional teams to improve processes and productivity within Hobart Service.

• Facilitate business reviews with assigned key accounts

• Oversee and work with Hobart Field Organization to manage customer expectations regarding SLA expectations

• Assist in forecasting and planning renewals and contracts based on shifting customer trends.

• Provide timely invoicing, accurate customer sensitive analysis to Corporate / Field Organization regarding Service Product processing and problem resolution (pricing, adjustments, cancellations, reinstatements, invoicing/re-invoicing, quotes, inventory maintenance, etc.)

• Set up and maintain pricing policies in order for the field technicians to process time and material service accurately and efficiently for standard branch pricing, key account pricing, regional deal pricing and local office pricing.

• Efficiently communicate customer requirements to the field technicians to ensure proper execution at the time of service.

• Work with customer and credit to resolve any financial situations.

• Manage 3rd vendor relationships through key accounts ensuring proper procedures are being followed by Hobart Offices (Branches & Service Contractors)

• Provide outstanding customer service through professional phone skills, emails and team involvement.

• Other duties assigned by Management.

REQUIRED SKILLS:

• Bachelor's Degree

• 2 years customer service experience

• Proficient with Microsoft Office Products to include Outlook, Word, and Excel

• Requires strong interpersonal skills working with internal and external customers.

• PREFERRED SKILLS:

• Understanding and experience with USa, 80/20, PLS, MRD, and In-Lining

• Experience creating training materials for new/improved processes/procedures

NO PHONE CALLS PLEASE

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.