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Branch Sales & Service Representative (Mlo)
Job Profile
Delivers a unique customer experience aimed to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships.
Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Sales Floor Associate
Job Description:
Summary of Position
Responsible for assisting with the complete operations of assigned store, in conjunction with assigned tasks and duties.
Assist in the merchandising of the store.
Fully cross-trained to assist with cash register operations, customer service and stock replenishment.
Principal Duties and Responsibilities
Handle all sales transactions while operating assigned cash register.
Maintains security of all cash.
Protects all company assets.
Maintains a high level of good customer service.
Maintains a pleasant, friendly, cooperative attitude with customers, co-workers and supervisors.
Receives merchandise.
Assist with unloading trucks.
Works in a safe manner.
Adheres to and upholds policies and procedures.
Minimum Requirements/Qualifications
General math skills to allow for cash accounting.
Strong verbal communication skills to allow for proper interaction with customers.
High level of integrity and honesty; will be responsible for handling cash.
This job specification should not construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Dollar Tree is an equal opportunity employer.
Sales Associate
Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans are able to get their hands on the Merch they love. You'll share your fandom knowledge, stock and replenish product, and help merchandise the store in a visually appealing way, all while being hyper focused on the in-store experience.
WHAT YOU'LL DO
Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills and use of the Force
Cover the sales floor zone and ensure that assigned areas are up to visual standards
Work the register; you'll process sales transactions and use your fandom knowledge to drive add on sales
Assist with planogram changes including store map, wall, fixture, & merchandising mix
Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners
While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
Any other activities as assigned by your Store Leader
WHAT YOU'LL NEED
Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
Superpowers in providing customer service and selling
You'll have to be at least 16 years of age to join the fandom force
Avenger like collaboration and communication skills
The usual retail stuff: able to stand and walk around during scheduled hours, reaching for Merch using ladder, step stool and poles. You'll also have to be able to move around boxes awesome merchandise that may weigh up to 50 pounds
Customer Service Associate
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations.
Some of the functions the Customer Service Associate will perform:
Embodies our values: Adventure Guides, Serve Others and Own It
Assists in fostering an energetic and positive working environment
Frequently communicates with customers via phone
Partners with all team members to create an easy transaction and great in home delivery service
Develops strong relationships with customers who shop with us in-store and online
Listens to the customers' needs and presents possible options
The Ideal Candidate will have, among other skills and abilities:
High school diploma or general education degree (GED); or equivalent combination of education and experience
Ability to read, write and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers and team members
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Demonstrated ability to handle customer calls displaying good phone skills
Track record of serving others and putting team goals first
Owners mindset; takes ownership over everything within scope of responsibility
Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job
Proactive approach; identifies and solves problems
Adaptability; flexible to shifting priorities and a changing environment
Desire to continuously improve
If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.
Warehouse Associate
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Warehouse Associate is critical in ensuring we meet that goal. This role is responsible for executing warehouse and delivery operations and reports directly to the Warehouse Manager.
Some of the functions the Warehouse Associate will perform:
Embodies our values: Adventure Guides, Serve Others and Own It
Ensures that our customers receive their furniture in perfect working condition
Unpacks trailer merchandise and store merchandise
Assists with scanning as needed
Preps daily pick-up merchandise and the next day's deliveries
Assists with staging furniture for customers
Assists with merchandising the show room floor
Assists Warehouse Leader with quality assurance
Pulls merchandise from stock and stages it for delivery
Miscellaneous duties as assigned
The Ideal Candidate will have, among other skills and abilities:
High school diploma or general education degree (GED); or equivalent combination of education and experience
Willing to submit to physical capability test
Ability to follow safety guidelines
Ability to read, write and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers and team members
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Track record of serving others and putting team goals first
Owners mindset; takes ownership over everything within scope of responsibility
Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job
Proactive approach; identifies and solves problems
Adaptability; flexible to shifting priorities and a changing environment
Desire to continuously improve
If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.
Assistant Manager
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Assistant Manager is a key leader assisting the Store Manager to meet that goal. The Assistant Manager is responsible for people development, expense management and driving the operational aspects of the business. This role has a broad range of responsibility in store operations and reports directly to the Store Manager.
Some of the functions the Assistant manager will perform:
Embodies our values: Adventure Guides, Serve Others and Own It
Assists in the hiring, training, and retaining of high quality team members who exhibit our values
Assists Store Manager to ensure a deep talent bench by continuously developing internal talent and attracting external talent
Coaches the proper behaviors needed to support a world class selling organization
Manages office and warehouse payroll within budgeted guidelines
Eliminates non-productive deliveries by utilizing best practices
Provides feedback and innovative ideas to the Store Manager on building a more profitable operation
Ensures proper execution of best practices related to the delivery process
Ensures appropriate staffing levels in customer service and warehouse positions
Partners with the human resources team to stay on top of all training, development and legal requirements
The ideal candidate will have among other skills and abilities:
Bachelors degree or equivalent combination of education and experience
2+ years of leadership experience
Ability to read, write and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers and team members
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Proven experience in strategic and organizational development, including the ability to attract, develop and retain best in class talent
Ability to prioritize and execute tasks in a high-pressure environment
Proficient in business related technology systems
Track record of servant leadership; serving others and putting team goals first
Owners mindset; takes ownership over everything within scope of responsibility while still empowering others to do the same
Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job
Proactive approach; identifies and solves problems
Adaptability; flexible to changing market forces and shifting priorities
Experience managing change in large and complex environments
Ability to break down complex ideas and communicate them in simple and easy to understand ways
Demonstrated ability to coach and develop others to higher levels of performance
Demonstrated ability to drive results in a leadership role
Desire to continuously improve
If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.
Key Holder
We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Key Holder, you'll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans are able to get their hands on the merch they love. You'll use your fandom knowledge to help train new recruits and ensure their success, while also supporting your Store Manager in daily operations and meeting sales targets.
WHAT YOU'LL DO
Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills and use of the Force
Step in and step up when needed. You'll provide leadership support and help run the store when your Manager gets pulled away
Understand store sales plan and comp sales goals, and help drive sales by increasing key KPIs: UPT and ADT
Cover the sales floor zone and ensure that assigned areas are up to visual standards. You'll also help in the opening and closing of the store
Work the register; you'll process sales transactions and use your fandom knowledge to drive add on sales. We'll need you to also be able to close out the register and communicate and shortages or overages to your Store Manager
Assist with planogram changes including store map, wall, fixture, & merchandising mix
Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners
While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft.
Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy.
Train and coach new Sales Associates as needed to help them quickly get acclimated to the team
Any other activities as assigned by your Store Leader
WHAT YOU'LL NEED
Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
Superpowers in providing customer service and selling
A High School Diploma or GED equivalent
Avenger like collaboration and communication skills, as well as Captain America-like leadership
The usual retail stuff: able to stand and walk around during scheduled hours, reaching for Merch using a ladder, step stool and pole. You'll also have to be able to move around boxes of awesome merchandise that may weigh up to 50 pounds
Sales Associate
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. As a valued member of our inside sales team, you are the first person that our customer meets when they enter the store. You understand that our company is dedicated to maniacal customer service. It starts with you delivering an unmatched customer experience. Every day is an opportunity to turn our guests into loyal customers who live a well-furnished life and promote our brand. The Sales Associate reports directly to the Sales Manager.
Some of the functions the Sales Associate will perform:
Embodies our values: Adventure Guides, Serve Others and Own It
Has great personal style that is on trend and represents the brand
Assists in fostering an energetic and positive working environment
Develops strong relationships with customers who shop with us in-store and online
Listens to the customers' needs while presenting possible solutions
Assists in designing customers' homes by confidently mixing our different furniture styles to the expectation of the customer
Partners with all team members to create an easy transaction and great in home delivery service
Displays strong people skills: approachable, empathetic and a good listener
Helps ensure the store environment looks great by cleaning, maintaining and straightening merchandise
The ideal candidate will have, among other skills and abilities:
High school diploma or general education degree (GED); or equivalent combination of education and experience
Ability to read, write and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers, and team members
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Track record of serving others and putting team goals first
Owners mindset; takes ownership over everything within scope of responsibility
Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job
Proactive approach; identifies and solves problems
Adaptability; flexible to shifting priorities and a changing environment
Desire to continuously improve
If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.
Part-Time Assistant Store Manager
At Hot Topic, we're passionate about a few things: music, pop culture and creating the most amazing in-store experience for our customers and employees.
We're on the search for an Assistant Store Manager that will help lead the loudest store in the mall. You'll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You're a Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and amazing customer service.
WHAT YOU'LL DO
Support your Store Manager in achieving the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is
Help recruit, develop and retain a super collaborative, passionate team to run your store alongside you
Provide leadership around running an operationally sound business; you'll bring the right balance of ops, delegation/autonomy, and customer first selling practices
Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours and schedules
Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
Run sales reports and use data to help guide your strategy to hit sales targets
Deliver the goods. You'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time
In partnership with your Store Manager, you'll develop your team of associates into a high performing, customer-focused crew
WHAT YOU'LL NEED
At least 6 months of retail store management experience; you've lead teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising) and be a developer of your peeps
Passion for music, fashion and pop culture
A high school diploma or GED equivalent. If you have a degree, even better
Roll with the punches. Retail is a fast changing industry and you like catching curveballs thrown your way
Pharmacy Technician
Job Description:
Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we're helping people on their path to better health— from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day.
Come join our team of dedicated and caring Pharmacy Technicians who demonstrate our core values of Accountability, Caring, Collaboration,Innovation and Integrity in everything they do in our pharmacies every day. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, we have a place for you on our team to use your skills and talents to serve and care for our patients and customers.
The Pharmacy Technician position provides individuals with an opportunity to work in a leading retail pharmacy company and in a role that positively impacts the lives and health of others. You will work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State and Local laws and regulations. Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times.
Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations. If you like working in fast-paced environments and demonstrating compassionate, genuine care for patients and customers, this job is for you!
As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State's Board of Pharmacy guidelines. Your Pharmacy Technician duties will be restricted by your manager at first until you complete all necessary requirements. Once you satisfy all requirements and expand your Pharmacy Technician duties, you have the opportunity to continue to build your clinical, technical and insurance knowledge and expertise by leveraging available tools and training to build your pharmacy career.
Are you ready to help people on their path to better health? We are ready to have you join our team and help you on your career path to achieve your goals!
Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply.
DISCLAIMER:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Required Qualifications
Must be at least 16 years of age
Licensure requirements vary by state
Attention and Focus
o The ability to concentrate on a task over a period of time without being distracted
- Customer Service Orientation
o Actively look for ways to help people, and do so in a friendly manner
o Notice and understand customers' reactions, and respond appropriately
- Communication Skills
o Use and understand verbal and written communication to interact with customers and colleagues
o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Mathematical Reasoning
o The ability to use math to solve a problem, such as calculating day's supply of a prescription
- Problem Resolution
o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem
o Choosing the best course of action when faced with a complex situation with several available options
PHYSICAL DEMANDS:
Remaining upright on the feet, particularly for sustained periods of time
Moving about on foot to accomplish tasks, particularly for moving from one work area to another
Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm
Extending hand(s) and arm(s) in any direction
Bending body downward and forward by bending spine at the waist
Stooping to a considerable degree and requiring full use of the lower extremities and back muscles
Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately
Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication
Visual Acuity:
o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
- Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects
Preferred Qualifications
Previous experience in a pharmacy, retail, medical, or customer service setting
Previous experience as a Pharmacy Technician
PTCB National Certification
Education
- High School diploma or equivalent (preferred)
Business Overview
It's a new day in health care.
Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.
We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.
CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.
If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
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