Shinnston Job Description Sample

Under general direction of supervisor(s) this position provides support services to the employees, manager, and customers by ensuring the efficient flow of documentation and supplies from various sources.

This position mandates that the employee be able to perform all of the following functions:

• Open & close master and sub work orders

• Enter time into Time Collection System and prepare and process required paperwork

• Order & distribute materials for shop personnel

• Research literature

• Verify, record, maintain, & submit specific service shop records

• Substitute for other positions and other functions as assigned by necessity

SUMMARY OF DUTIES:

This position may perform any combination of the following duties:

• Greet and assist customers in person or over telephone to answer questions related to parts, equipment, rebuilt items, or repairs and scheduling

• Enter personnel time into time collection system and generate all required paperwork

• Advise concerned parties on status of jobs

• Generate internal, monthly, master and sub work orders as well as purchase orders for repairs on all equipment of the various product lines

• Research part numbers from data base, and computer inventory records

• Maintain up-to-date files of product catalogues and technical data

• Order parts by computer for repairs from either inside or outside the Company and oversee distribution

• Accept payments for services

• Keep logs of repairs performed, customer calls, and parts required

• Compile reports on service employees hours, repair time on customer equipment, and machine history

• Initiate warranty claims and credit unused or defective parts against work orders

• Schedule repair work in absence of supervision

• Coordinate record keeping with sales and administrative personnel

• Receive payments and credit to work order when completed

• Operate basic office equipment

• Perform other work related duties as required

• Thorough understanding of shop practices and procedures focusing on work order processes

• Knowledge of product and part inventory, diesel and gas engines

• Working skills in researching and ordering of parts coupled with computer supported clerical ability

• Proven ability to organize and prioritize work based on time constraints

• Strong communication skills for dealing with customers and fellow employees

BACKGROUND TRAINING AND EXPERIENCE:

Three years clerical experience in a service shop demonstrating increased responsibility and having significant exposure to the fundamentals of engines and electrical systems, or an equivalent combination of training and experience acceptable to Company.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Duties: Operate, repair, rebuild, and maintain all types of earthmoving equipment. The ability to independently and accurately diagnose and repair/rebuild inoperative or malfunctioning equipment is essential. This individual will also provide air conditioning repair and service on an as needed basis.

Requirements:
The essential functions of this position include the following:

• Independently and successfully maintain equipment, diagnose, repair, rebuild, and maintain equipment in a field environment

• Utilize a laptop computer for information and diagnostic purposes with a demonstrated proficiency in S.I.S. and E.T.

• Safely assemble and disassemble components and equipment according to the manufacturer's specifications

• Accurately complete service reports and provide the details to complete work orders

• Work overtime as required, and maintain tool requirements

As a Field Mechanic you are required to work in an industrial environment which includes exposure to significant environmental conditions. Physical requirements include:

• Overall stamina

• Sitting, standing, climbing, walking, lifting, pulling and/or pushing

• Carrying, grasping, reaching, stooping, and crouching, listening, and speaking

• Must have good motor coordination skills

• Coordination of eyes, hands, and feet

• Verbal intelligence, and numerical intelligence

• The workplace environmental conditions include subject to noise, heat, cold

• Injury exposures, and atmospheric exposures

• Must be able to lift 50 pounds

• Must meet DOT regulatory & CBE requirements for operating CBE or related vehicles

• Must sign all documentation to meet DOT regulations and CBE requirements

• Must be minimum of 23 years old

Graduate of a technical school, military school, or relevant working experience acceptable to the company. Must be able to lift 50 lbs.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description:

What is a Salesperson?

Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. MVR certification preferred.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls

• Achieve personal sales goal and help store achieve its sales goals

• Provide DIY services including battery installation, testing, wiper installs, etc.

• Maintain store product and operational standards

• Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.

Secondary Responsibilities

• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot

• General stocking including truck stocking and back stock

• Safely deliver parts to customers as needed

Success Factors

• Basic driving and navigation ability

• Ability to use delivery board system

• Friendly communication

• Ability to locate and stock parts

• Safety knowledge and skills

• Operating inventory systems and store equipment

• Parts and automotive system knowledge skills

• Operating POS and Parts lookup systems

• Expert at testing and diagnostic equipment for DIY service

Essential Job Skills Necessary for Success as a Salesperson

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management

• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals

• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Salesperson up for Success
2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences

Education

High school diploma or general education degree (GED)

Certificates, Licenses, Registrations

None

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

Job Requirements

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

General Summary :

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties & Responsibilities :

Provides customer engagement in positive and approachable manner.

Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

Independently stocks shelves and recovers merchandise in the store.

Accurately handles customer funds and processes transactions using the POS system.

Remains constantly aware of customer activity to ensure a safe and secure shopping environment.

Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements :

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery, or drug store environments.

Physical Requirements:
Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.

Availability : Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills & Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Company Overview

At Dollar General, our customer is at the center of everything we do! We are a fast-moving Fortune 200 publicly-traded company with more than 14,000 stores and 14 distribution centers in 44 states, growing by hundreds of stores each year. We work in an energetic atmosphere that embraces innovation and teamwork. At Dollar General, you can see a clear and fast path to career growth and success. We are committed to attracting talented and motivated people who can advance our mission of "Serving Others." Let's Grow Together!

Job Details

GENERAL SUMMARY:

The Sales Associate acts as a point of contact for our customers. The duties of the Sales Associate include assisting customers in locating and purchasing merchandise, operating the cash register, stocking merchandise, recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets.

DUTIES and ESSENTIAL JOB FUNCTIONS:

• Provide excellent customer service, greet and assist customers.

• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.

• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.

• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Qualifications

KNOWLEDGE and SKILLS:

• Effective interpersonal and oral communication skills.

• Understanding of safety policies and practices.

• Ability to read and follow planogram and merchandise presentation guides.

• Knowledge of basic cash handling procedures.

• Basic mathematical skills.

• Ability to perform cash register functions.

• Ability to stock merchandise.

WORK EXPERIENCE and/or EDUCATION:

High school diploma or equivalent preferred.

WORKING CONDITIONS:

• Frequent walking and standing

• Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise

• Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers

• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds

• Occasional climbing (using step ladder) up to heights of six feet

• Fast-paced environment; moderate noise level

• Occasional exposure to outside weather conditions

Dollar General Corporation is an equal opportunity employer.

General Summary :

As a Family Dollar Store Manager in Training you will be responsible for providing exceptional customer service while assisting the Training Manager in the daily operation of a retail store. Under the direction, training and observation of the Training Manager, the Store Manager in Training (SMIT) maintains inventories, store appearance and completes daily paperwork. The Store Manager in Training must be willing and able to accept a Store Manager position within the Market upon completion of the training.

Principal Duties & Responsibilities :

At the direction of the Training Manager, the SMIT supervises, trains, and develops store Team Members on Family Dollar operating practices and procedures (e.g., Door to Shelf). Must be able to effectively communicate and explain these (and other) standards and procedures to Team Members when directed by Training Manager.

Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns.

Assists the Training Manager in weekly ordering of merchandise using cycle counts to ensure in-stock representation .

At the direction of the Training Manager, the SMIT assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store.

Assists the Training Manager in loss prevention efforts by maintaining a presence in the store and providing excellent customer service.

Acquires knowledge and executes all duties necessary for the effective and profitable operation of the store.

Position Requirements :

Education: Prefer completion of high school or equivalent. Ability to read, interpret and explain to others operational directives (e.g., merchandise schematics, etc).

Experience: Prefer store management experience in retail, grocery or drug store environments.

Physical Requirements:
Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills & Competencies: Customer Focus, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

IND123

General Summary :

As a Family Dollar Assistant Store Manager you will responsible for providing exceptional service to our customers. A key priority includes assisting the Store Manager in the daily operation of the store. Under the direction of the Store Manager, you will also be responsible for maintaining inventories, store appearance and completing daily paperwork.

Principal Duties & Responsibilities :

Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns.

Maintains a presence in the store by providing excellent customer service.

Ensures a clean, well-stocked store for customers.

At the direction of the Store Manager, supervises, trains, and develops Store Team Members on Family Dollar operating practices and procedures.

Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store.

Assists Store Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts.

Supports Store Manager in loss prevention efforts.

Assumes certain management responsibilities in absence of Store Manager.

Follows all Company policies and procedures.

Position Requirements:

Education : Prefer completion of high school or equivalent. Ability to read, interpret and explain to others operational directives (e.g., merchandise schematics, etc).

Experience : Prefer store management experience in retail, grocery, or drug store environments.

Physical Requirements:
Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.

Availability : Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills & Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Company Overview

At Dollar General, our customer is at the center of everything we do! We are a fast-moving Fortune 200 publicly-traded company with more than 14,000 stores and 14 distribution centers in 44 states, growing by hundreds of stores each year. We work in an energetic atmosphere that embraces innovation and teamwork. At Dollar General, you can see a clear and fast path to career growth and success. We are committed to attracting talented and motivated people who can advance our mission of "Serving Others." Let's Grow Together!

Job Details

GENERAL SUMMARY:

The Lead Sales Associate helps maintain a clean, well-organized store with a customer-first focus. The duties of the Lead Sales Associate include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets. Lead Sales Associates perform the duties of a Sales Associate and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager.

DUTIES and ESSENTIAL JOB FUNCTIONS:

• Provide superior customer service leadership; greet and assist customers.

• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.

• Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.

• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.

• Assist in implementation and maintenance of planograms.

• Open and close the store under specific direction of the Store Manager.

• Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Qualifications

KNOWLEDGE and SKILLS:

• Effective interpersonal and oral communication skills.

• Understanding of safety policies and practices.

• Ability to read and follow planogram and merchandise presentation guides.

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

• Ability to perform cash register functions.

• Knowledge of cash, facility, and safety control policies and practices.

• Knowledge of cash handling procedures including cashier accountability and deposit control.

• Ability to drive own vehicle to the bank to deposit money.

WORK EXPERIENCE and/or EDUCATION:

High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

WORKING CONDITIONS:

• Frequent walking and standing

• Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise

• Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers

• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds

• Occasional climbing (using step ladder) up to heights of six feet

• Fast-paced environment; moderate noise level

• Occasional exposure to outside weather conditions

• Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.

Dollar General Corporation is an equal opportunity employer.

Company Overview

At Dollar General, our customer is at the center of everything we do! We are a fast-moving Fortune 200 publicly-traded company with more than 14,000 stores and 14 distribution centers in 44 states, growing by hundreds of stores each year. We work in an energetic atmosphere that embraces innovation and teamwork. At Dollar General, you can see a clear and fast path to career growth and success. We are committed to attracting talented and motivated people who can advance our mission of "Serving Others." Let's Grow Together!

Job Details

GENERAL SUMMARY:

The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Store Manager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.

DUTIES and ESSENTIAL JOB FUNCTIONS:

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.

• Open and close the store a minimum of two days per week.

• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.

• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.

• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.

• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.

• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.

• Assist with management of the store in the Store Manager's absence.

Qualifications

KNOWLEDGE and SKILLS:

• Effective interpersonal, written and oral communication skills.

• Ability to solve problems and deal with a variety of situations.

• Good organization skills with attention to detail.

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

• Ability to perform cash register functions and generate reports.

• Knowledge of cash, facility, and safety control policies and practices.

• Knowledge of cash handling procedures including cashier accountability and deposit control.

• Ability to drive own vehicle to the bank to deposit money.

WORK EXPERIENCE and/or EDUCATION:

• High school diploma or equivalent strongly preferred.

• One year of experience in a retail environment and six months supervisory experience preferred.

WORKING CONDITIONS:

• Frequent walking and standing

• Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise

• Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers

• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds

• Occasional climbing (using step ladder) up to heights of six feet

• Fast-paced environment; moderate noise level

• Occasional exposure to outside weather conditions

• Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.

Dollar General Corporation is an equal opportunity employer.