Somerville Job Description Sample
Finance And Administrative Assistant (Somerville, MA Or Davis, CA)
Stockholm Environment Institute US (SEI US) seeks an energetic, versatile, and intellectually curious individual to help us with financial and administrative tasks, with a possible expansion of responsibilities to include human resources and general IT support, if interest and capabilities allow.
You will report to the SEI US Financial Director and also be part of the Administrative Team which supports staff working in all 3 office locations of SEI US.
This position will ideally be in SEI US’s Somerville office, with a dedicated group of professionals committed to effective energy, water and climate policy. Our office is on the campus of Tufts University, with access to campus activities and resources.
There is the potential for alternatively working in our Davis, California office, which is located in the heart of downtown, a haven for bicyclists that is close to the University of California campus.
The core responsibility of the SEI US Finance and Administrative Assistant will be to support the Financial Director with financial record keeping responsibilities, including bill receipt and payment, payroll administration, and client invoicing. This position may also support human resources and administration functions as needed. Furthermore, depending on the skills and interest of the applicant, this position may also provide IT support across the three SEI US offices, including procurement and maintenance of software and hardware, and may potentially assist staff with travel and other logistical arrangements.
Who you are
We are looking for someone who is intellectually curious, has an entrepreneurial spirit, sense of humor, and an eagerness to learn. You have excellent interpersonal skills and capacity to work collaboratively within a team.
Contract: 25-40 hours per week
Salary: Commensurate with experience and qualifications
Starting date: March, 2019
We are reviewing applications on an ongoing basis, so please submit your application as soon as possible, ideally no later than the 22 of February, 2019 23:59 PST.
- Bachelor’s degree, and at least 3 years of relevant work experience
- Demonstrated knowledge and experience implementing financial accounting principles and methods
- Strong quantitative and analytical aptitude and ability to problem-solve
- Attention to detail and careful record keeping
- Full command of Quickbooks and Excel
- Strong writing, oral communication, and listening skills
- Ability to work well with remote employees via Skype, email, and other means
- Excellent time management skills and ability to prioritize among multiple tasks at hand
Please note that applicants must be currently authorized to work in the United States on a full-time basis.
Applicants who are invited for in-person interviews will also be asked to complete a short assessment of abilities with Quickbooks, Excel and general accounting principles.
SEI US offers a comprehensive benefits package, including health, dental and disability insurance, retirement, and paid parental and family medical leave after one year of employment. We have a casual work environment and flexible work schedules, and offer 10 holidays, 15 days of vacation, increasing to 20 days after five years of employment, and 10 days of sick leave each year.
SEI US is an equal opportunity employer. We value diversity and an inclusive work culture, and we do not discriminate on the basis of actual or perceived race, religion, color, national origin, gender identification, sexual orientation, age, marital status, veteran status, or disability status.
Security Officer Full Time Needed Watertown, MA
We are North America's leading security services provider with over 200,000 phenomenal employees. For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more! Approximately 65% of our managers were internally promoted! You too can start with little, to no security experience and become one of Allied Universal's many success stories. We have great part-time and flexible schedules! Start your phenomenal career with Allied Universal today!
Allied Universal is looking for part time security officers for overnight shifts
Restaurants on site. Panera Bread, Casa de Pedro, Branchline, Food trucks every day.
Boston Sports Club and Bright Horizons day care on site (AUS employees get a discount on both)
Shuttle bus services from Back Bay, North Station, and other local areas. Employees can use these services free of charge.
Free campus parking
Valid Driver's License for more than 1 year
Must be comfortable using a computer/tablet
Must be comfortable with access control
Allied Universal is seeking Professional Security Officers. Our Security Officers allow us to contribute to our company's core purpose of providing unparalleled service, systems and solutions to serve, secure and care for the people and businesses of our communities.
Be at least 18 years of age with high school diploma or equivalent
Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
Able to obtain a valid guard card/license, as required in the state for which you are applying.
As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
Display exceptional customer service and communication skills
Have intermediate computer skills to operate innovative, wireless technology at client specific sites
Ability to handle crisis situations at the client site, calmly and efficiently
Work in various environments such as cold weather, rain/snow or heat
Occasionally lift or carry up to 40 pounds
Climb stairs, ramps, or ladders occasionally during shift
Stand or walk on various surfaces for long periods of time
Allied Universal is an Equal Opportunity Employer committed to hiring a diverse workforce. Allied Universal will provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws. We are committed to hiring veterans and reservists. Since 2013, we have hired over 25,000 heroes.
Sr. QA Engineer
Syrinx Office in Needham, MA & Remote
SENIOR QUALITY ASSURANCE ENGINEER A 32 year-old Boston based investment management firm has an opening in our Information Technology department for a Senior Quality Assurance Engineer. Founded in 1982, a registered investment advisor managing discretionary equity capital of approximately $30 billion. The firm follows an opportunistic, value-oriented, open mandate investment philosophy. Its clients are balanced between institutional and private families. This position will be involved in all aspects of the software development lifecycle, including analysis and requirements’ definition, design, user documentation and operational rollout to other business areas. Candidates should be able to coordinate testing resources, manage the testing process, and prioritize work to ensure a high quality product.
Candidates should possess the following qualifications and skills:
- Ø BA/BS or equivalent experience in Computer Science, Information Systems, Accounting, Finance, Mathematics or Business
- Ø Preferably 7-10 years of hands-on testing experience with complex software systems in a financial services environment
- Ø Experience in the investment industry or with a vendor of financial software a positive but not required
- Ø Minimum four years of experience designing, writing or maintaining automated test solutions
- Ø Working knowledge of SpecFlow, Cucumber or similar
- Ø Working knowledge of Selenium, SoapUI. CodedUI, UFT or similar
- Ø Experience in an automated and manual test environment
- Ø Excellent written and verbal communication skills
- Ø Ability to communicate technical practice to non-technical end users
- Ø Knowledge of the full software development life cycle
- Ø Experience in development, maintenance and execution of automated test suites through the use of industry standard tool sets
- Ø Excellent analytical and problem solving skills
- Ø Experience creating test plans, test matrices and schedules
- Ø Proficiency with test document tools and software
- Ø Knowledge of SQL, must possess a solid comfort level navigating and working with relational databases
- Ø Knowledge of financial systems such as investment management, middle or back office processing applications
- Ø Experience with testing third party integration points.
- Ø Knowledge of Quality Assurance’s role in an Agile development process
- Ø Team player who possesses a strong work ethic, a “can do” attitude, and takes pride in their work
- Ø Strong respect for core Baupost values such as intellectual curiosity, respect, accountability, collaboration, and intellectual honesty
- Ø Ensure new releases are of the highest quality and are free of “trading error” class defects
- Ø Develop and maintain automated solutions for project need
- Ø Develop, maintain and execute performance testing strategy for the project need
- Ø Evaluate software applications against design specifications, product requirements and determine test efforts
- Ø Develop and maintain test plans and specific cases for each release cycle
- Ø Extend test coverage and improve test methodologies and processes 2
- Ø Communicate and report on metrics related to the status of the testing effort on a daily basis
- Ø Coordinate the development of documentation such as release notes and/or user documentation; help improve product documentation
- Ø Collaborate with other team members to devise new or improved techniques for solving problems
- ØProvide constructive feedback in project retrospective meetings
- Ø Seek feedback from QA teammates on project approach and effort
- Ø Coach, mentor and train other QA engineers as needed
- Ø Work with Development and Analyst team members on test approach and coverage
- Ø Seek feedback from business users on workflows
Principal Or Senior Principal Research Scientist - Speech & Audio
MERL's Speech & Audio Team is seeking an exceptional researcher in the area of artificial intelligence, with particular focus on audio, speech, and language processing. We are looking for candidates with a strong background and experience in deep learning and other advanced machine learning techniques.
Our research focuses on cutting-edge projects for robust acquisition, recognition, and understanding of speech and audio, such as end-to-end speech recognition, speech and sound separation, deep-learning-based microphone array processing, acoustic scene understanding, and multi-modal processing.
As a member of our team, you will conduct original research that aims to advance state-of-the-art solutions in the field, with opportunities to work on both fundamental and application-motivated problems. Your work will involve initiating new projects with long-term research goals and leading key efforts.
MERL is one of the most academically-oriented industrial research labs in the world, and the ideal environment to thrive as a leader in the speech and audio field. MERL strongly supports, encourages, and values academic activities such as publishing and presenting research results at top conferences, collaborating with university professors and students, organizing workshops and challenges, and generally maintaining an influential presence in the scientific community.
- Ph.D. in Computer Science, Electrical Engineering, or a closely related field.
- At least 5 years of research experience (academia or industry) after Ph.D., and preferably some experience with project leadership.
- Strong publication record demonstrating innovative research achievements.
- Thorough knowledge and expertise in speech technologies as well as relevant machine learning and optimization techniques.
- Excellent programming skills, particularly in Python and deep learning toolkits.
Research Area: Multimedia
Mitsubishi Electric Research Labs, Inc. "MERL" provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, MERL complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
MERL expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of MERL’s employees to perform their job duties may result in discipline up to and including discharge.
Project Analyst II - Deployment Cutover Coordinator
Reporting to the Deployment manager, the Cutover Coordinator is responsible for the development and execution of the cutover and go-live process of the Epic revenue and clinical system for Deployment projects/workstreams. This will include working with application and site teams to produce detailed cutover/build migration plans. For a successful implementation, these detailed plans need to be created, maintained, reviewed and confirmed with multiple application teams and leadership groups, including hospital site IS/analysts and site leadership teams.
This process will need to be managed, documented and follow best practices as defined by previous implementations, improving processes where possible. This role will act as a project manager throughout the process including defining scope, facilitating recurring meetings, and coordinating specific deliverables throughout the duration of the implementation.
Principal Duties and Responsibilities
Management of cutover/go-live scope, planning and execution; understanding current and future requirements for all underlying data; manage the researching, resolving, and escalation of cutover planning issues.
Serve as a facilitator in conversations to identify and assess the cutover and conversion needs.
Coordinates efforts among functional areas and sites/outside vendors; evaluating needs; documenting actions; obtaining sign-off on project deliverables.
Determines cutover/go-live project requirements by conferring with business users to collect migration tasks, dependencies and priorities; assist in analyzing and organizing project plans; obtaining input from subject-matter experts.
Plans cutover process by developing project scope, objectives, and deliverables; assisting in the exploration, evaluation, and design of technical requirements; preparing contingency plans.
Plan and assist with execution/facilitation of all cutover deliverables including events such as dry runs and detailed review sessions.
Facilitate joint application sessions with the various teams to ensure cross-team communication and collaboration.
Assist in identifying and managing cross-team dependencies early in the cutover process. Communicate cross-team issues to the Deployment Manager and the appropriate Team Leads.
Assist/Lead logistical requirements gathering and setup with deliverables and/or go-live events; room reservations, telephone configuration, staffing and floorplan layouts, and other event planning needs.
Develop and present deliverable decks or Visios relating to planned events; Graphical timelines, go-live support planning, communication strategies, etc.
Exhibit sound and accurate decision making and serve as an expert resource for problem solving.
Remain flexible and adaptable within a fast-paced environment with rapidly changing requirements.
Collaborate with all Partners eCare project teams dependent on the conversion tasks and goals by:
Facilitating scheduled meetings and related activities,
Responding to the scheduling and planning needs,
Communicating cross team issues and documenting in appropriate collaborative space for discussion, escalation and resolution.
Providing technical and business recommendations to ensure integrity of the data prepared migrated and/or converted into the Partners eCare System.
Working closely with project team members (developers, process architects, leadership, etc) and entity contacts to ensure consistent communication of cutover project goals, requirements, scope and timeline to ensure a smooth go-live with Epic.
Assist in additional manual conversion planning activities as needed
Other duties as assigned
Bachelors Degree in Business, IT, Healthcare, or related required; Clinical background/experience preferred.
Must have 5 years related experience, including experience with healthcare clinical systems.
Must have experience in developing and integrating business processes.
Experience with data analysis.
Experience with project management highly preferred.
Understands the technology capability as it relates to the business requirements.
Understanding of change management techniques, and the ability to apply them.
Excellent verbal and written communication skills. Can effectively translate complex technical concepts to non-technical audiences.
Excellent problem-solving skills.
Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds and levels within and external to the organization
Ability to formulate and execute strategy.
Ability to work effectively in a matrixed reporting environment.
Ability to build consensus across teams, with staff and leadership.
Ability to review project deliverables for completeness, quality, and compliance with established project standards.
Ability to document and communicate the status of progress against plans.
- Office setting, with some travel between Partners Healthcare System sites.
Customer Service Representative
As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development—and we recognize success at every step.
Our employees use the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
Reporting to and working under the general direction of the Manager/Supervisor, the Customer Service Representative resolves guarantor/patient account balances. The Patient Business Solutions primary focus includes both timely responses to guarantor/patient inquiries via a variety of paths and outreach efforts to resolve open guarantor accounts. Contacts may be initiated by patients via incoming call center, fax, mail, email, work list/Epic Work Queue or other vehicles of account resolution. The call center is the primary point for all inbound contacts from our patients. The representative utilizes multiple electronic billing and medical retrieval systems as well as knowledge of medical billing to resolve guarantor/patient inquiries. The representative must be able to respond knowledgeably to a wide range of patient issues for every contracted and non-contracted payer, including government and non-government payers, to resolve account balances. Our goal is to resolve all of the patient's concerns while maintaining positive relationships with the guarantor/patient by providing the best possible service to all our customers thereby enhancing the overall engagement with the patient.
Principal Duties and Responsibilities
Respond to patient/guarantor concerns which span a wide range of issues including payer denials, coding accuracy/appropriateness, secondary billing, Coordination of Benefits, verification of co-payments/co-insurance/deductibles and verification/updates to demographic and fiscal registrations in order to verify the patient's responsibility for all outstanding balances. Verification process routinely includes contacting other departments at Partners/RCO/entities, payers, affiliated physician organizations and other vendors (Collection Agencies and other outsource agents). Representative must be fully versed in PHS Credit & Collection Policy and Financial Assistance Policy and must inform patients of all assistance available to them in when making payment arrangements, processing payments, initiating Financial Assistance application, or referring patients to Financial Counseling.
Provide timely, professional, and accurate account review, analysis, and resolution of patient inquiries. Whenever possible, resolve issues during the initial telephone call. Verify the patient's fiscal and demographic information at every opportunity and make appropriate updates to various billing systems to ensure claims are processed appropriately including the completion of required supplemental information such as race/sex information and Medicare as a Secondary Payer questionnaire. Resolve complex issues with minimal external or supervisory involvement. Document all patient interactions and account actions in assigned billing systems to establish a clear audit trail.
Obtain information from and perform actions on a variety of systems including hospital legacy billing systems (EPIC – HB and PB/BICS/PATCOM/Soarian/Invision), TRAC, QUIC, physician organization billing systems (IDX), document imaging (Sovera), eligibility verification systems (NEHEN, payer web sites) and other document backup (Document Direct) in order to analyze claims, resolve issues and respond to the patient's inquiry. Obtain information from internal third-party payer units, patient PCP/Practice/Group Practice Management, payers, patient employer group, ambulance companies and other hospitals to help resolve the patient's inquiry.
Provide cordial, courteous and high quality service to callers. Listens attentively to patients by placing customer concerns ahead of oneself. Understand and practice concern for patients as the ultimate consumers of service.
Effectively handle all communications, which may include correspondence, telephone and email, from patients and other departments within PHS. Utilize customer service, collections, and billing experience to gather and interpret relevant information to resolve patient account issues and complaints.
Ensure accurate patient billing through review of account history, third party billing activity and analysis of payments and adjustments. Seek expert assistance from other departments such as Coding, Third Party Billing/Follow Up, Revenue Control/Cash Processing, and Group Practice Billing Managers by making appropriate inquiries through established channels.
Identify root cause(s) of guarantor/patient inquiries and report findings to management for appropriate resolution to future accounts. Follow up on individual issues to assure they are completed. Record and classify all communications in the appropriate systems for statistical reporting.
Submit patient credit balances that need to be refunded to the appropriate parties for action by verifying the reason for the credit.
Communicate clearly and concisely both orally and in writing. Follow established regulations and procedures in collection, recording, storage and handling of information. Ensure required documentation of issues is complete, accurate, timely and legible. Protect and preserve confidentiality and integrity of all information according to PHS HIPAA confidentiality policy.
Supports and demonstrates the values of the PHS and affiliates by conducting activities in an ethical manner with integrity, honesty, and confidentiality. Demonstrates a positive, open-minded, can-do attitude. Represents a team perspective and willingness and enthusiasm to collaborate with others. Enthusiastically promote a cooperative team environment to provide value to all customers. Listen and interact tactfully, diplomatically and effectively without alienating others.
Follows through on commitments and achieves desired results. Exhibits sound judgment, obtains the facts, examines options, gains support, and achieves positive outcomes.
Maintain high standards of professional conduct. Comply with the all applicable PHS Patient Billing Office policies and procedures. Follow department attendance expectations and arrive for work well prepared at expected time. Attend required training.
Specific expectations and accountabilities include:
oConsistently answer calls at the average of the daily rate for the team, typically at least 70-80 calls per day.
oTo the degree possible, maintain a daily list of all accounts accessed. Provide supervisor/manager with an account listing of all unresolved issues weekly.
oManager/resolve at least 80% of patient issues without referring the call to the supervisor/manager.
oPass routine quality assurance reviews at an average of >90%
- Performs other duties tasks or projects as assigned.
High School diploma or GED equivalent required
Associates Degree preferred but not required
Epic billing systems knowledge preferred
Effective communication, organizational and problem solving skills required.
1-3 years relevant experience in customer service or collections in a health care setting strongly desired.
Alternative work experience or training in lieu of experience may be considered.
Must have satisfactorily completed the CS Developmental Road Map (includes unit knowledge, systems, technical and interpersonal skills and Policy compliance
Familiarity with medical/hospital billing systems and third party payment processes desired. Must be very familiar with Epic HB, PB and SBO functions either due to prior training or through a combination of training classes and peer-to-peer training. Formal training of 20 hours with 6 – 8 weeks of peer to peer training is typical.
Knowledge of Word, Excel, and Outlook sufficient to perform all routine tasks including email, document preparation and worksheet preparation.
Knowledgeable on basic Medicare issues including Medicare as a Secondary Payer (MSP).
HIPAA Privacy guidelines
Good verbal and written business communications skills sufficient to clearly document issues and communicate with patients.
Effective organizational and problem solving skills
Ability to manage multiple tasks/projects simultaneously
Food Team Leader
Description: As a Food Team Leader at Target, you are responsible for leading the food business and daily operations of your designated area in your store.
You are accountable for ensuring product is fresh, within date, in-stock, signed and labeled correctly. You will continuely drive the food business by ensuring key seasonal and everyday items are available for the guest. You are accountable for inventory management, ordering, in-stocks, food safety product presentation and overall Target standards to drive guest satisfaction within food.Must be at least 18 years of age or older.
Welcoming and helpful attitude toward guests and other team members. Able to learn and adapt to current technology needs. Able to think quickly on the spot to answer guest questions. Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary.
*Target merchandise discount. Competitive pay. Flexible scheduling.
Must be at least 18 years of age or older.
Welcoming and helpful attitude toward guests and other team members. Able to learn and adapt to current technology needs. Able to think quickly on the spot to answer guest questions. Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary. *
Population Health Analytics Graduate Intern
Partners Population Health Analytics Graduate Intern
Partners Healthcare Population Health has a fast paced work environment, and we seek talented employees who crave learning new skills and aren't afraid to tackle important projects. As an intern you will get to work with a variety of our staff, while working on projects that are making a difference in healthcare.
Partners HealthCare is a not-for-profit health care system that is committed to patient care, research, teaching, and service to the community locally and globally. The Center for Population Health develops and implements strategies to:
1.Improve quality of care
2.Slow down the overall growth of health care costs
3.Enhance care coordination
4.Engage patients in their own care
5.Use technology and analytics to support patient care.
The Graduate Intern will work with Director of Enterprise Analytics to formulate the Cost-Standardized Medical Expense (CSME) methodology and develop various formats of publications for internal and external audiences. CSME is a part of Partners' Internal Performance Framework program to incentivize network providers on quality of care, strategic initiatives, and cost containment.
1.Detail the process of price normalization, methodologies, and data sources
2.Research how accountable care organizations across the country manage total medical expenses of the populations they manage
3.Assist with the drafting of publications
4.Conduct data analysis and perform data visualization
5.Summarize findings for internal and external dissemination; opportunities for presentation and involvement in meetings and decision-making 1.Currently pursuing a degree in: public health, public administration, or macro social work
2.Proficiency in MS Word, Excel and Outlook
3.Independent and self directed working style
4.Strong attention to detail
5.Interest in learning about program planning for behavioral health services
6.Interest in developing skills in committee work, project management, and presentations
7.Interest in learning about healthcare contexts and new directions in primary care
Schedule: Full-time (June – August)
The summer internship program will run from June – August. The summer position is full-time (40 hours per week), with the potential to be extended to a part-time position and full-time employment upon graduation.
Partners Healthcare Corporate Offices, Assembly Row, Somerville, MA
Software Engineer - Somerville, MA
clypd is expanding its presence in Somerville and you have an opportunity to join our growing team. We are looking for a talented software engineer to immediately contribute to our platform. You will use modern tools and techniques to build rock-solid code for optimizing TV ad buys toward advanced targets and revolutionizing how TV inventory is bought and sold. We believe in quickly delivering working software to our customers that we iterate and improve on over time.
Collaborating with team members to design and build new features
Maintaining existing features by fixing defects and refactoring old code
Building secure, scalable, and maintainable software
Participating in the full software lifecycle, from initial requirements through QA and monitoring
Contributing towards internal discussions on technologies, products, and processes
Bachelors in Computer Science or equivalent
1-3 years of full-time experience
1+ years of experience with software design and coding demonstrating strong CS fundamentals
Working knowledge of a few areas of our technology stack (see below)
Experience working within team structures for code review, source code management, continuous integration, and automated deployments
Strong communication skills, from written documents (such as design documents) to verbal discussions (like design reviews)
Understand the value of rapid iteration and retrospection for engineering processes
Eagerness to learn new technologies
Good to haves:
Experience working in a product company
Exposure to cloud environments
Familiarity working with remote teammates
Our tech stack:
Who We Are:
clypd is a leading player in programmatic TV, one of the hottest emerging markets that aims to disrupt the $74 billion television industry. We are on a mission to change television advertising, to make it more efficient and effective for TV media companies, consumers, and advertisers. We've built an advertising technology platform to empower media companies with programmatic strategies. Our sales platform delivers workflow automation, data-enhanced decisioning, and provides media partners with tools to manage their sales efforts.
We are looking for passionate programmers to join our growing team. We've created an environment that is transparent, collaborative, supportive, and diverse and we've had fun doing it. The problems we are solving are challenging and we want your help.
clypd is headquartered in Somerville, MA and has offices in New York and Pune.
Perks and benefits:
Competitive compensation and stock options
Comprehensive benefits package (Health, Dental, Vision, Long-term and Short-term disability, 401(k), cell phone subsidy, commuter safety subsidy)
Flexible paid time off - take the time you need to operate at peak performance
Learning culture, including weekly Lunch and Learns and a formal mentor program
Amazing office space in Davis Square, one of the hottest neighborhoods in Somerville
Open and relaxed office layout, including standing desks, walking desks, and a choice of comfortable seating
Macbook and Thunderbolt display
Three rotating beer taps, iced tea and iced coffee on tap, wine bar, tea bar, and more
Game room with darts, foosball, Xbox One, PS4, and more
Fun team outings and celebrations, an annual company outing and holiday party
As Account Director you will take charge of valued, longstanding MedTouch accounts and keep them humming like well-oiled machines. Leveraging your extensive healthcare and client relationship management experience, you'll guide clients through website builds, redesigns, digital strategy, and digital campaigns. Collectively, these initiatives will produce results that achieve the strategic business objectives of each client. Your masterful leadership will enable their continued success and ever-growing online presence.
Develop strong and sustainable business relationships with clients by thoroughly understanding their business objectives, competitive landscape and industry best practices.
Sell and manage over $1M of client revenue by acting as a strategic advisor for existing clients and shepherding new opportunities through the sales process.
Be an expert on MedTouch services, who we are and why we're the best fit to meet our client's business objectives.
Advise MedTouch specialists on your client's business landscape and objectives, ensuring each initiative aligns with their long-term goals.
Maintain knowledge of all current and upcoming activity with client accounts, including strategy and sales initiatives, as well as healthcare trends that may impact client success.
Serve as a client advisor, guiding clients to achieve their business goals by recommending additional MedTouch services to meet their objectives.
Travel to meet clients on site 1-2 times a month.
This position is just right for you if you have:
4+ years of experience as a Web Account Manager, Interactive Account Executive or Director in the digital space.
2+ years' experience managing healthcare clients or working in a hospital or health plan setting.
6+ years of experience in the software, professional services or Interactive Agency world.
Energy, ambition and a "can do" attitude that contributes the right spirit to the client services team.
Drive and tenacity to tackle your objectives and grow client accounts.
Excellent multi-tasking and organizational skills, nothing slips by you unnoticed.
The ability to reproduce a catalogue of solutions for client needs.
Unparalleled communications skills, you naturally exude tact and insight.
Solid grasp of CMS technology and digital marketing strategies at the conceptual level.
Experience in coordinating small initiatives for clients.
A capacity at handling bursts of stress.
Experience using a CRM to manage sales process.
Completed a Bachelor's Degree in a relevant discipline; advanced degrees preferred.
- Previous involvement in website delivery and/or experience in digital project management.
What We Can Offer You
Fifteen vacation, five sick, and three paid personal days, plus nine company holidays and additional time off as needed.
Healthcare, Dental and Vision coverage as outlined in the company benefits overview.
401(k) plan options and matching.
Short Term Disability Insurance, Long Term Disability Insurance, and Life Insurance.
Flex spending account for out-of-pocket medical expenses.
Dedicated budget for individual and team training and education purposes.
Company sponsored charity opportunities.
Seriously awesome people to work with and an employee happiness budget.
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