South Orange Job Description Sample

Job Summary and Mission

This position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts.This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.

• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.

• Anticipates customer and store needs by constantly evaluating environment and customers for cues.

• Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.

• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.

• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.

• Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partnerperformance.

• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.

• Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.

• Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.

• Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.

• Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.

• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.

• Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.

• Utilizes operational tools to achieve operational excellence during the shift.

• Maintains regular and punctual attendance

Summary of Experience

Customer service experience in a retail or restaurant environment - 1 year

Basic Qualifications

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers

• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

Required Knowledge, Skills and Abilities

• Ability to direct the work of others

• Ability to learn quickly

• Effective oral communication skills

• Knowledge of the retail environment

• Strong interpersonal skills

• Ability to work as part of a team

• Ability to build relationships

Starbucks is an equal opportunity employer of all qualified individuals; including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.

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HelpDuties Summary

About the Position: This is an open continuous announcement for Human Resources Assistant (Military) in several locations. Initial cutoff will be 28 February, 2018. Recruitment will continue through the announcement closing date to fill positions as they become vacant.

Applications are valid for 90 days in the system.

Applicants must reapply after 90 days to remain active.

This announcement covers multiple locations; pay will be set within the range for the location to which you are applying.

The list of cities does not specifically mean that there is a vacancy in that city. It is difficult to predict if or when a specific city will have a vacant position.

Learn more about this agency

Responsibilities

• Interview candidates to determine ROTC program eligibility

• Ensure candidates meet requirements for security clearance

• Prepare student (Cadet) enrollment packages

• Schedule physical and obtain fingerprints

• Type a variety of correspondence

Travel Required
50% or less - You may be expected to travel for this position.

Supervisory status

No

• Job family (Series)
  0203 Human Resources Assistance

• Requirements

HelpRequirements Conditions of Employment

• Must be able to obtain and maintain a Secret security clearance.

• Temporary Duty (TDY) may be required up to 30% of the time.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

• 30 Percent or More Disabled Veterans

• Current Department of Army Civilian Employees

• Current Permanent Department of Defense (DOD) Civilian Employee (non-Army)

• Executive Order (E.O.) 12721

• Interagency Career Transition Assistance Plan

• Military Spouses, under Executive Order (E.O.) 13473

• Non-Appropriated Fund Instrumentality (NAFI)

• Non-Department of Defense (DoD) Transfer

• People with Disabilities, Schedule A

• Priority Placement Program (PPP), Program S (Military Spouse) registrant

• Reinstatement

• Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

To qualify based on your experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as: I have one year of specialized experience equivalent to the GS-06 grade level in the Federal service which includes work that involves 1) applying a standard body of military personnel duties, regulations, procedures and operations concerning the preparation of enrollment and contact documents to maintain and update military record jackets for ROTC cadets, and to perform military functions in support of unit military cadre. 2) ROTC organization and functions of the Detachment sufficient to provide regulatory guidance and program eligibility information.

You will be evaluated on the basis of your level of competency in the following areas:

• Customer Service

• Military

• Technical Competence

• Written Communication

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

• We have several openings for full & part-time CATERING ATTENDANT positions.

• Location: Seton Hall University - 400 South Orange Ave., South Orange, NJ 07079 Note: online applications accepted only.

• Schedule: F/T & P/T schedules available, including day, evening & night shifts. Must be able to work some weekends.

• Requirement: Must have previous catering experience.

If you have a positive attitude and a love for learning, you may be interested in joining our team.

Current Associates: This position has a $250 Employee Referral Bonus! Know someone you would like to refer? Have them apply to this posting via this direct link or at http://www.altogethergreat.com and ask them to provide your name in the "If referred by current employee" section of the online application.

Chartwells Higher Education brings fresh ideas and innovative concepts to higher education foodservice. We have quickly established ourselves as the leading college and university foodservice partner in the industry, and were twice named the Fastest Growing Brand by Nations Restaurant News. While we reflect on a proud past, we keep a keen eye on what is yet to come, especially in the areas of culinary development and nutrition. We foster development in a setting where mobility, teamwork, and communication flourish.

Full time associates at Chartwells Higher Education are offered many fantastic benefits such as:

• Medical

• Dental

• Vision

• Flexible Spending Accounts (FSAs)

• Commuter Benefits

• Wellness Program

• Employee Assistance Program

• Life Insurance for Associates and Eligible Dependents

• Short Term Disability (STD) and Long Term Disability (LTD)

• Accidental Death & Dismemberment (AD&D) Insurance

• Discount Marketplace

• And other voluntary benefits

Job Summary

Summary:
Delivers and serves food at scheduled functions under the supervision of the catering captain. Ensures the accurate execution of all events during his/her shift. May drive a catering delivery truck. Sets up and serves at functions; cleans event area during and after events; breaks down the setup and leaves the area neat and clean; returns leftover food and equipment to the catering facility in a timely manner.

Essential Duties and Responsibilities:

• Assembles and delivers all food and supplies for catered functions to their scheduled locations.

• Logs and maintains food temperatures.

• Arranges tables and decorations.

• Arranges buffet tables with food, beverage and service items according to standards.

• Serve food and beverages to guests.

• Thoroughly cleans location after event is completed.

• Returns food and beverages, serving equipment and utensils to catering facility.

• Distributes and collects customer comment cards for catered functions.

• Stocks, cleans and maintains catering facility and equipment.

• Ensures guests receive friendly, courteous service at all times.

• Maintains in-depth knowledge of complete menu and products on hand.

• Maintains clean and safe work environment.

• Follows safety and sanitation policy and procedures at all times.

• Performs other duties as assigned.

Qualifications:

• Valid driver's license may be required; must possess or able to obtain a valid food handler's permit and/or alcohol servers' permit where required by state law.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

*Los Angeles applicant

• We have several openings for full & part-time FOOD SERVICE WORKER/CASHIER positions.

• Location: Seton Hall University - 400 South Orange Ave., South Orange, NJ 07079 Note: online applications accepted only.

• Schedule: F/T & P/T schedules available; including Monday through Thursday, overnights.

• Requirement: Previous food service &/or cashier experience required.

If you have a positive attitude and a love for learning, you may be interested in joining our team.

Current Associates: This position has a $250 Employee Referral Bonus! Know someone you would like to refer? Have them apply to this posting via this direct link or at http://www.altogethergreat.com and ask them to provide your name in the "If referred by current employee" section of the online application.

Chartwells Higher Education brings fresh ideas and innovative concepts to higher education foodservice. We have quickly established ourselves as the leading college and university foodservice partner in the industry, and were twice named the Fastest Growing Brand by Nations Restaurant News. While we reflect on a proud past, we keep a keen eye on what is yet to come, especially in the areas of culinary development and nutrition. We foster development in a setting where mobility, teamwork, and communication flourish.

Full time associates at Chartwells Higher Education are offered many fantastic benefits such as:

• Medical

• Dental

• Vision

• Flexible Spending Accounts (FSAs)

• Commuter Benefits

• Wellness Program

• Employee Assistance Program

• Life Insurance for Associates and Eligible Dependents

• Short Term Disability (STD) and Long Term Disability (LTD)

• Accidental Death & Dismemberment (AD&D) Insurance

• Discount Marketplace

• And other voluntary benefits

Job Summary

Summary:
Performs cashiering duties, including general food service work. Maintains sanitation standards in the preparation, service and dining room facilities.

Essential Duties and Responsibilities:

• Performs prep work such as washing, peeling, cutting and seeding fruits and vegetables. Weighs and measures designated ingredients.

• Carries pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards. Distributes supplies, utensils and portable equipment.

• Stores foods in designated areas in accordance with wrapping, dating, and food safety and rotation procedures.

• Cleans work areas, equipment and utensils.

• Ensures compliance with sanitation and safety requirements.

• Uses approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.

• Serves customers in a friendly, efficient manner following outlined steps of service.

• Interacts with customers and resolves customer complaints in a friendly, service-oriented manner.

• Relays relevant information to supervisor.

• Performs sales transactions.

• Enters sales into the cash register to ensure purchases are accurately recorded.

• Makes change, accepts declining balance cards and other acceptable forms of payment.

• Issues receipts to customers.

• Follows standard procedures for issuing cash refunds.

• Responsible for all assigned change funds and cash receipts, ensuring that cash drawer is in compliance with overage/shortage standards.

• Replenishes condiments, beverages and general supplies while maintaining service area cleanliness.

• Performs other duties as assigned.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

*Los Angeles applicants: Compass Gr

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HelpDuties Summary

About the Position: This is an open continuous announcement for Supply Technician (Motor Vehicle Operator) in several locations. Initial cutoff will be 28 February, 2018. Recruitment will continue through the announcement closing date to fill positions as they become vacant.

Applications are valid for 90 days in the system.

Applicants must reapply after 90 days to remain active.

This announcement covers multiple locations; pay will be set within the range for the location to which you are applying.

The list of cities does not specifically mean that there is a vacancy in that city. It is difficult to predict if or when a specific city will have a vacant position.

Learn more about this agency

Responsibilities

• Accountable Property Officer

• Prepare equipment status report

• Receive shipments and verifies shipment documents

Travel Required
50% or less - Businiess travel may be required up to 30% of the time.

Supervisory status

No

• Job family (Series)
  2005 Supply Clerical And Technician

• Requirements

HelpRequirements Conditions of Employment

• Temporary Duty, approximately 30%

• Must be able to successfully complete a background investigation.

• This position requires a pre- employment physical.

• This position requires a pre-employment drug test.

• This position requires a valid state driver's license.

• This position requires a Lautenberg Amendment.

• May be required to obtain and maintain a Commercial Driver's License (CDL) with Hazardous Material Endorsement (HAZMAT).

• May be required to serve as Unit Prevention Leader (UPL), if selected to perform these duties, Command will ensure incumbent completes and maintains training certification.

• Completion of a Unit Armor Course may be required. If selected to perform this duty, the Command will ensure the incumbent completes and maintains the Certification Training.

• Completion of Contracting Officer's Representative course may be required. If selected to perform this duty, the Command will ensure the incumbent completes and maintains the Certification Training.

• Moderate lifting of 50 pounds or more is required.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

• 30 Percent or More Disabled Veterans

• Current Department of Army Civilian Employees

• Current Permanent Department of Defense (DOD) Civilian Employee (non-Army)

• Executive Order (E.O.) 12721

• Interagency Career Transition Assistance Plan

• Military Spouses, under Executive Order (E.O.) 13473

• Non-Appropriated Fund Instrumentality (NAFI)

• Non-Department of Defense (DoD) Transfer

• People with Disabilities, Schedule A

• Priority Placement Program (PPP), Program S (Military Spouse) registrant

• Reinstatement

• Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

To qualify based on your experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience at the GS-05 level is defined as: Receipt and storage of supply items, conducting inventories, maintaining physical security of small arms and ammunition, prepare reports to document supply transactions. All other candidates must possess one year of specialized experience equivalent to the next lower grade/level GS-06. Specialized experience at the GS-06 level is defined as: Experience with a governing supply regulations, policies, procedures, and instructions applicable to the unique requirements to plan and execute a supply program.

You will be evaluated on the basis of your level of competency in the following areas:

• Conscientiousness

• Customer Service

• Self-Management

• Writing

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. Education is not creditable, however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position.

Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and U.S. Department of Education websites at - http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Job Summary and Mission

This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles.

Summary of Key Responsibilities

• Responsibilities and essential job functions include but are not limited to the following:

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.

• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.

• Anticipates customer and store needs by constantly evaluating environment and customers for cues.

• Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.

• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.

• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.

• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.

• Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.

• Maintains a clean and organized workspace so that partners can locate resources and product as needed.

• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.

• Recognizes and reinforces individual and team accomplishments by using existing organizational methods.

• Maintains regular and punctual attendance

Summary of Experience

• No previous experience required

Basic Qualifications

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation

• Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication

• Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

• Available to perform many different tasks within the store during each shift

Required Knowledge, Skills and Abilities

• Ability to learn quickly

• Ability to understand and carry out oral and written instructions and request clarification when needed

• Strong interpersonal skills

• Ability to work as part of a team

• Ability to build relationships

Starbucks is an equal opportunity employer of all qualified individuals; including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.

• We have an opening for several part-time FOOD SERVICE WORKER positions.

• Location: Seton Hall University - 400 S. Orange Ave., South Orange, NJ 07079 Note: online applications accepted only.

• Schedule: P/T; Friday through Sunday, all shifts available!

• Requirement: Food service experience highly preferred.

If you have a positive attitude and a love for learning, you may be interested in joining our team.

Current Associates: This position has a $250 Employee Referral Bonus! Know someone you would like to refer? Have them apply to this posting via this direct link or at http://www.altogethergreat.com and ask them to provide your name in the "If referred by current employee" section of the online application.

Chartwells Higher Education brings fresh ideas and innovative concepts to higher education foodservice. We have quickly established ourselves as the leading college and university foodservice partner in the industry, and were twice named the Fastest Growing Brand by Nations Restaurant News. While we reflect on a proud past, we keep a keen eye on what is yet to come, especially in the areas of culinary development and nutrition. We foster development in a setting where mobility, teamwork, and communication flourish.

Job Summary

Summary:
Prepares, presents and serves food as needed.

Essential Duties and Responsibilities:

• Performs prep work such as washing, peeling, cutting and seeding fruits and vegetables.

• Weighs and measures designated ingredients.

• Carries pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.

• Stores food in designated areas following wrapping, dating, food safety and rotation procedures.

• Cleans work areas, equipment and utensils.

• Distributes supplies, utensils and portable equipment.

• Utilizes approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.

• Serves customers in a friendly, efficient manner following outlined steps of service.

• Resolves customer concerns and relays relevant information to supervisor.

• Ensures compliance with company service standards and inventory and cash control procedures.

• Assures compliance with all sanitation and safety requirements.

• Performs other duties as assigned.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

*Los A

iMobile is currently looking for a proven and motivated Store Manager to maximize sales and profits for their store in Orange NJ!

We are looking for a results driven and career minded Retail Store Manager to lead and direct all activities required to achieve all store goals. If you have superior leadership skills, operational excellence and can increase sales and profitability while managing a dynamic sales team, this could be the position for you!

About us:

Sprint Preferred Retailer committed to providing superior customer service. iMobile has store locations across 16 states and employs over 800 employees.

DESCRIPTION OF DUTIES:

Responsible for day to day operations

Direct supervision of retail store employees including, job descriptions, interviewing, training, scheduling, performance reviews

Hold team accountable for production and quality

Coordinate sales promos and merchandising

Fully knowledgeable on all retail systems and procedures

Conduct ongoing recruiting and hiring of retail store team members

Utilize customer feedback to reinforce and improve the quality of service and customer satisfaction

Manage staffing levels and create schedules that support customer service and daily operations within budget

Recognize and respond to performance issues, with honest and direct communication, enforcing disciplinary guidelines

Deliver consistently balanced results, drives for financial performance both "top & bottom line"

Ensure the accuracy, completion and reconciliation of all financial transactions and operation of point-of-sale terminals

Maintain cash control and reviews all sales discrepancies

Monitor inventory in/out on a daily basis

Compute weekly sales reports for management

Flexible times of availability needed: able to work 40 hours or more per week, must work a majority of Saturdays and busier customer traffic times, weekends, holiday, etc when needed

Requirements:

Minimum three years of retail, customer service management or related experience and/or training Management of Wireless retail store or other wireless products

Must have prior sales experience, preferably in wireless

Experience in an environment requiring multi tasking

Experience in improving customer service, teaching customers about products, improving inventory system efficiency, and/or improving processes is essential

Experience in employee management and ability to get measurable results

Managers have a great deal of freedom to manage the organization and must be a self-starter with a "whatever it takes" mentality

Successful Managers should be innovative self starters with the ability to see the big picture while not losing touch with day-to-day operations

A strong work ethic, enthusiastic personality, self-confidence and intelligence

Must be able to pass background check

Job Profile

• Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.

• Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships.

• Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.

• Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.

• Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.