Southfield Job Description Sample
Care Management Coordinator
- Coordinates follow-up care plans by scheduling needed appointments or enrolling member in related programs
- Assesses member compliance with medical treatment plans, identifying any barriers and coordinating resolution to ensure that members receive appropriate care, at the appropriate level, in a timely manner
- Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
- Provides information regarding network providers or general health plan or program information when requested
- Assists customers in navigating relevant websites and encourage and reassure them to become self-sufficient
- Identifies and refers members to appropriate local, state or federal programs
- Provide education and status of previously submitted pre-authorizations or pre-determination requests
- NOTE: This position is NOT involved in any activity which requires advanced interpretation of clinical information, or any other duties that requires clinical licensure by the state
- Requires an education level of at least a high school diploma or GED; Associate’s or Bachelor’s degree is a plus.
- Requires exceptional telephonic customer service skills, as well as strong computer user skills.
- At least 3-5 years’ Care Coordination experience, or other healthcare support role with heavy computer & phone use.
- Requires 1 or more years at a Managed Care Organization (Health Plan, IPA/Medical Group, HMO, TPA/MSO, etc).
- Requires basic to intermediary familiarity with Medical terminology (1-3 years direct experience).
- Knowledge of health care delivery system, Medicaid/Medicare and related state programs is required.
- Computer skills to include Microsoft Word, Excel and basic data entry, including the ability to learn new computer system applications.
- Must have a minimum of 30-40 wpm typing with a high level of accuracy.
- Ability to work regularly scheduled shifts within hours of operation (flexible scheduling for later start times is available!)
CNA Per Diem
HCR ManorCare provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home health care and rehabilitation therapy.
Certified Nursing Assistants provide basic nursing care to patients and residents within the scope of the nursing assistant responsibilities and performs basic nursing procedures under the direction of the licensed nurse supervisor.
We are looking for Nursing Assistants who would like to combine their love for people and strong work ethic with the opportunities to advance your career.
In return for your expertise, you will enjoy excellent training, industry-leading benefits and unlimited opportunities to learn and grow. Be a part of the team leading the nation in healthcare.
Our candidate will possess the ability to communicate with patients and nursing staff. Prior experience as nursing assistant preferred but not required.
Successful completion of State Approved Nursing Assistant Training and Competency Evaluation Program. Good standing in the state registry is required.
Posting ID Ad Feed
Global Forwarding Agent: Afterhours
What's the opportunity?
As a Global Forwarding Agent Afterhours (located in Southfield), you will have the opportunity to directly support customer supply chains by helping to move their freight efficiently and effectively. You will interact directly with customers to build and strengthen relationships, coordinate cargo bookings, and conduct analysis to help customers maximize C.H. Robinson's technology offerings. Our Global Forwarding Agents thrive in a fast paced environment while working to provide best-in-class customer service and problem resolution. The Global Forwarding Agent position is an excellent opportunity to start your career at C.H. Robinson, with opportunities to grow in Operations, Sales, or Account Management. Must be able to work Saturday and Sunday, 1:00PM-12:00AM; can be flexible on other after hour days.
Upon starting with C.H. Robinson, you will be enrolled in training to jumpstart your knowledge of our company and our industry, help you excel in our culture, and ensure your proficiency in our systems and processes. The training will be a mix of activities, including instructor led classes, self-guided learning, as well as in-office coaching and mentoring. We want you to be more than a crucial element to our customers and carriers- we want you to be a high-performing member of our team.
What will you be doing?
Collaborate with coworkers, international C.H. Robinson offices, and third-party agents to ensure efficiency, excellent customer service, and continued customer relationship development
Understand and manage financial details of shipments for proper billing of customers
Generate, file, and maintain up-to-date customer records, reports, shipment documentation, etc.
Provide support (reporting, documentation, etc.) to internal and external customers (Sales Executives and Account Managers)
Involved in preparation and/or attendance in customer business reviews
Ensure adherence to customer SOPs, government agency regulations, and C.H. Robinson company standards
Ensure compliance with all government filings and regulations such as Federal Maritime Commission (FMC) and U.S Department of Commerce, etc.
What are we looking for?
Bachelor's degree preferred, High school diploma or GED required
Must be willing to work Saturday and Sunday 1:00PM-12:00AM
Ability to work in a fast-paced and deadline-driven office environment
Excellent verbal & written communication skills and phone etiquette
Ability to multi-task, prioritize, and manage time effectively
Exceptional customer service skills and follow up
Proficient in Microsoft Office (Word, Excel, and Outlook) and using the internet
Knowledge or coursework in Supply Chain, Logistics and or International Business a plus
We offer a competitive compensation package and excellent benefits including medical, dental, and vision insurance, prescription drug coverage, paid holidays and vacation, disability insurance, life insurance, 401K with company match, profit sharing, Employee Stock Purchase Plan, and the opportunity to prosper in a Fortune 500 company.
About C.H. Robinson
At C.H. Robinson, we believe in accelerating global trade to drive the world's economy. Using the strengths of our people, processes and technology, we help our customers work smarter, not harder. As one of the world's largest third-party logistics providers (3PL), we provide a broad portfolio of logistics services, fresh produce sourcing and Managed Services through our global network. In addition, the company, our Foundation and our employees contribute annually to a variety of organizations. Headquartered in Eden Prairie, Minnesota, C.H. Robinson (CHRW) is publicly traded on the NASDAQ. For more information, visit http://www.chrobinson.com or view our company video.
Equal Opportunity Employer
C.H. Robinson - Affirmative Action Employer/EOE/M/F/Disabled/Veteran
Healthcare Services Group (HCSG) typically services long term care and nursing facilities and is now hiring a Light Housekeeper in your area! HCSG has a custom, state of the art training program!
Performs housekeeping and cleaning activities within well established guidelines and assigned areas and shift(s) to ensure that quality standards, safety guidelines and customer service expectations are met.
The light housekeeper is responsible for satisfactory and timely completion of assigned cleaning area according to schedule.
Reports equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion.
The light housekeeper performs a variety of tasks, such as dust mopping and damp mopping floors in all areas including entry ways, corridors, etc. Is responsible for the safe and proper mixing and use of cleaning solutions and adheres to all safety precautions.
Cleans and sanitizes bathrooms including sinks, tubs, floors and commodes.
Is responsible for the daily cleaning and sanitizing of patient room furniture, as well as sitting room and dining room furniture.
Removes and disposes of trash and relieves laundry staff as needed, and performs all other related duties as assigned.
Represents HCSG in a positive manner; is able to follow oral instructions, is pleasant, tactful and courteous and cooperative with supervisor, co-workers and client staff
Interacts appropriately with residents, client, other personnel, supervisor and the public.
Responds to customer preferences, complies with industry and federal and state guidelines, and meets the needs of residents.
Must respond to the paging system in a timely and appropriate manner.
Follows infection control and universal precautions policies and procedures to ensure that a sanitary environment is maintained at all times. Follow proper reporting, isolation and handwashing procedures/techniques.
The light housekeeper consistently embodies the characteristics necessary to drive the Company's Purpose, Vision, Values, and DNA.
A high school diploma or equivalent is preferred.
Ability to follow oral and written instructions.
Must be able to speak, read and write English to communicate effectively with others.
Ability to cooperate with co-workers, residents, and facility staff.
Willingness to perform routine, repetitive tasks on a continuous basis.
After the training period is completed, must be able to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals.
Must be able to fully understand and complete all in-services.
Must be able to be at work as schedule on time.
Must be able to lift/carry a maximum of 30 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods of time.
Must be able to work around food and cleaning products.
Must live in service area. No relocation costs.
Healthcare Services Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Healthcare Services Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Responsibilities- Performs housekeeping and cleaning activities within well established guidelines and assigned areas and shift(s) to ensure that quality standards, safety guidelines and customer service expectations are met.- The light housekeeper is responsible for satisfactory and timely completion of assigned cleaning area according to schedule.- Reports equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion.- The light housekeeper performs a variety of tasks, such as dust mopping and damp mopping floors in all areas including entry ways, corridors, etc. Is responsible for the safe and proper mixing and use of cleaning solutions and adheres to all safety precautions.- Cleans and sanitizes bathrooms including sinks, tubs, floors and commodes.- Is responsible for the daily cleaning and sanitizing of patient room furniture, as well as sitting room and dining room furniture.- Removes and disposes of trash and relieves laundry staff as needed, and performs all other related duties as assigned.- Represents HCSG in a positive manner; is able to follow oral instructions, is pleasant, tactful and courteous and cooperative with supervisor, co-workers and client staff- Interacts appropriately with residents, client, other personnel, supervisor and the public.- Responds to customer preferences, complies with industry and federal and state guidelines, and meets the needs of residents.- Must respond to the paging system in a timely and appropriate manner.- Follows infection control and universal precautions policies and procedures to ensure that a sanitary environment is maintained at all times. Follow proper reporting, isolation and handwashing procedures/techniques.- The light housekeeper consistently embodies the characteristics necessary to drive the Company's Purpose, Vision, Values, and DNA.Qualifications- A high school diploma or equivalent is preferred.- Ability to follow oral and written instructions.- Must be able to speak, read and write English to communicate effectively with others.- Ability to cooperate with co-workers, residents, and facility staff.- Willingness to perform routine, repetitive tasks on a continuous basis.- After the training period is completed, must be able to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals.- Must be able to fully understand and complete all in-services.- Must be able to be at work as schedule on time.Additional
- Must be able to lift/carry a maximum of 30 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods of time.- Must be able to work around food and cleaning products.- Must live in service area. No relocation costs.Healthcare Services Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Healthcare Services Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Sr. Manager, Recruiting
Sr. Manager, Recruiting
Requisition Id: 58923
Business Unit: Managed Transportation
Southfield, MI, US, 48034
Logistics done differently.
At XPO Logistics, we know that our ability to attract and hire the best talent in the market is key to our success. As the Sr. Manager of Talent, you will develop relationships with hiring leaders and recruiting teams to implement innovative recruitment strategies, and provide daily operational leadership to the Recruiting team. We want to leverage your skills and years of experience to drive these results by focusing on our company's strategic plans.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability, and the opportunity to participate in a company incentive plan.
What you'll do on a typical day:
Manage the recruitment strategy for exempt-level hiring efforts
Develop and implement pro-active sourcing strategies to ensure on-going pipeline of external candidates and balanced speed/quality of source to hire turnaround.
Manage third party vendors efficiently
Provide on-going consultation for hiring managers and guidance to Recruiting team
Meet regularly with the hiring managers to provide recruitment updates, calibrate on target profiles and gather feedback on candidate pools
Position and effectively articulate the XPO employment brand
Review forecast models in partnership with respective hiring teams
What you need to succeed at XPO:
At a minimum, you'll need:
5 years of experience managing a full-life cycle recruitment function/process
3 years of experience working with a leading applicant tracking system is required
Experience sourcing, screening, selection, and onboarding of experienced professionals
Demonstrated expertise in advanced internet searching, candidate research and cold calling
It'd be great if you also have:
- MBA in Human Resources Management with 10 years of experience
- 3 years of experience with full life cycle recruiting in the transportation or truck B=brokerage industry supporting the Corporate functions
- SPHR/PHR certification
Be part of something big.
XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We're the fastest-growing transportation company on the Fortune 500 list and we're just getting started.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Nearest Major Market: Detroit
Sr. Manager Human Resources – Metal Forming
We are AAM. We have the POWER to move the world.
At AAM, we're looking for associates who push boundaries and drive solutions for the future. Innovators. Thinkers. Dreamers. Doers. No matter the role or function, every associate is a piece of what makes AAM great. We're growing and building #TeamAAM to be the best. Join us!
Sr. Manager Human Resources – Metal Forming
The ideal candidate will have a proven track record of HR leadership experience and demonstrate a solid working knowledge of a broad range of HR functional areas to include, but not limited to: recruiting and staffing, compensation, benefits, HRIS, employee relations, HR compliance and training and development. The ideal candidate will also have experience with multi-site responsibilities in the automotive industry.
As a member of the Metal Forming Business Unit, the Sr. Manager Human Resources will provide leadership, oversight and support to approximately 25 locations. This role will be the back-up central point of contact for escalated matters within the Metal Forming Business Unit and will be responsible for leading and executing key organizational and HR initiatives.
This role will report to the Director Human Resources – Metal Forming.
Essential duties include the following:
Responsible for recruiting and on-boarding of business unit associates.
Conduct internal investigations and provides guidance to HR Managers on policy and disciplinary matters to ensure fair and consistent application.
Ensure that all of the business unit locations comply with record retention processes and conduct quarterly SOX audits.
Work with HR Managers to collect and update monthly metrics reports.
Coach and Develop Site HR Managers within the business unit to obtain Functional and Operational Excellence at their plant.
Drive HR strategy and enabling activities for the business unit
Maintain knowledge of industry trends and employment legislation and ensures organizational compliance as it relates to federal, state and local laws.
Demonstrate a solid understanding and working knowledge of FLSA, FMLA, EEO, OSHA, WC, ADA as well as other compliance related areas.
Function as the Employee Relations contact for the business unit. This includes delivering coaching and counseling to the Human Resources Managers as well as functioning as the lead investigator on escalated matters and third party investigations and responses as appropriate.
Consult with Corporate HR and legal as appropriate on various matters.
Recommend new approaches, processes and procedures for continual improvements in organizational and functional efficiencies.
Ensure maintenance of human resource information system records and compiles reports from the database as needed.
Ensure robust succession planning and performance review evaluations within the business unit are a primary focus to ensure strong reservoirs are in place.
Perform other related duties as required and assigned by the Business Unit Director of Human Resources.
Bachelor's Degree in Human Resources or a business-related field required
PHR or SPHR certification preferred
10+ years' experience in Human Resources
5+ years in a supervisory/management role in a Corporate and/or Manufacturing environment
Knowledge and understanding of employment laws and regulations
Experience with an HRIS (Workday knowledge preferred)
Strong planning, prioritizing and organizing skills.
Strong knowledge of PC-based software including word processing and spreadsheet applications.
Excellent people skills
Excellent leadership skills
Must be self-motivated and driven.
Excellent written and verbal communication skills
Ability to maintain a high level of confidentiality.
Plant manufacturing and hourly administration background required
Must be willing and able to travel 25%
About American Axle & Manufacturing
For over 20 years, customers around the world have entrusted AAM to design, engineer, validate and manufacture driveline, metal forming, powertrain, and casting technologies for automotive, commercial and industrial markets. Today, we are a premier global Tier 1 automotive supplier with broad capabilities across multiple product lines to deliver efficient, powerful and innovative solutions for our customers. We've earned the trust of our suppliers and our customers through our steadfast commitments to quality, operational excellence and technology leadership.
AAM delivers power. We deliver power literally through vehicle components, systems and innovation, but we also deliver power in ways unseen. We power our associates, their families, and the communities in which we operate. Our global team of over 25,000 associates has a clear vision of where AAM is going and how we are going to get there. After all, they are the reason we are a leader in the automotive industry. We are powering the future. We are AAM. Move with us, and join #TeamAAM.
AAM will not discriminate against any Associate or applicant for employment because of age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. AAM will take affirmative action to ensure that applicants are employed, and that Associates are treated equally during employment, without regard to their age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. For the Disabled Job Seeker: We offer reasonable accommodations for qualified disabled individuals who are applicants for employment. To request assistance or accommodations, please e-mail email@example.com . AAM is an equal opportunity/affirmative action employer.
FT Co- Site Director For B&A With Benefits!
KinderCare Education is the nation's leader in early childhood education. We nourish curiosity through purposeful experiences to create a future full of lifelong learners. From our National Support Center, to the classrooms where learning comes to life, we're united by a passion to create a world of learning, joy and adventure for more than 161,000 children ages six-weeks through 12 years every day.
If you're passionate about inspiring children and teachers alike to learn and grow, the Site Director role could be for you! Site Directors are passionate about educational excellence and empowering confident teachers. As a Site Director, you will use our nationally recognized curriculum as a framework to create unique and engaging classroom experiences. Site Directors are committed to making their site successful and know that meaningful relationships with children, families, and their team are important to success. Successful Site Directors are fully engaged, enthusiastic about their work, and eager to share their knowledge with others.
When you join our team as a Site Director you will:
Lead and supervise a team of teachers to create unique and engaging classroom experiences, leverage and develop "best in class" educators to be passionate and committed professionals
Ensure your site is operating effectively; maintain licensing, safety, and educational standards
Partner with parents with a shared desire to provide the best care and education for their children
Cultivate positive relationships with families, teachers, school and district leaders, state licensing authorities, community contacts and corporate partners
Lead recruitment and enrollment efforts of new families and children in our sites
Required Skills and Experience:
At least one year of teaching experience with the ability to develop, engage, and inspire a team
A love for children and a strong desire to make a difference every day
Ability to build relationships with families and staff and create a dynamic environment where play and discovery go hand-in-hand
Outstanding customer service skills, strong organizational skills, and the ability to multi-task and manage multiple situations effectively
Must meet state specific guidelines for the role
Must be physically able to use a computer with basic proficiency, lift a minimum of 40 pounds, and work indoors or outdoors. Must be able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity with children.
Ability to speak, read, and write English.
The benefits our career professionals enjoy:
In addition to a rewarding career where you help shape children's futures, KinderCare Education provides a competitive compensation package. Benefits include:
Medical, dental and vision
Discounted child care
Generous paid time off
Education assistance and reimbursement
Medical expense reimbursement/ Life insurance/Disability benefits/ Health and wellness programs
401(k) savings and investment plan with employer match
KinderCare Education employs more than 32,000 team members across 1,700 locations nationwide. Our devoted family of education providers leads the nation in accreditation and includes KinderCare® Learning Centers, KinderCare Education at Work®, Champions® Before- and After-School Programs, Cambridge Schools™, Knowledge Beginnings® and The Grove School®.
KinderCare Education is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
Business Operations Manager, Americas Distribution
What You'll Do:
The Business Operations Manager, Americas Distribution will be responsible for building and articulating an Americas Distribution best-practices framework for Distributor back-office operations. In addition, you will serve as an escalation resource, help train and direct activities for a team of Distribution Partner Advisors, serving to optimize Cisco's Distribution channel as the most desirable route to market for all of Cisco's solutions. The Americas Distribution Business Operations Manager will also oversee the cross-functional work necessary to support our Distribution Partner Programs, including, but not limited to, the Distribution Accelerated Partner (DAP) Program and Premier Partner Decliner Program. A more detailed list of responsibilities includes the following:
Define Americas Distribution business process best practices for RMAs, Expedites, NPI, Pricing List support, D2D transfers, etc… and help drive adoption across the Americas Distribution sales organization
Be the primary SME and escalation resource for Americas Distribution back-office operations and Distribution-specific tools
Train, help direct activities and provide on-going escalation support for the Distribution Partner Advisor team regarding Long-Tail partner support and Distributor back-office operations
Develop and/or influence Distributor transformation project proposals and business cases
Help oversee and validate Distributor B2B / Automation transformation project plans and activities, act as a resource between the Americas Distribution team and WW Distribution, GPO Operations
Evangelize how Distribution can optimize the channel/partner route-to-market to both internal and external stakeholders, including Customer Service, Operations and IT teams
Oversee best practice development for Partner Registration and Onboarding processes through Americas Distributors, as well as manage escalations and exceptions
Manage the DAP Program, including oversight of the production of DAP reporting capabilities to Americas Distributors, including partner certification / specialization anniversary and loyalty reports
Provide quarterly reports on Partner Registrations, Certifications, Specializations and upgrades to internal and external stakeholders
Manage the Premier Partner Decliners Program
Who You Are:
While candidates are not required to have all of these experiences/skills, the ideal candidate skill set will include:
3-5 years of channel and/or distribution experience in the IT industry, preferably with a knowledge of back-office sales operations
2-3 years of project or program management
Able to quickly understand, articulate and operationalize best practices across a cross-functional team
Excellent intellectual and analytical skills, including the ability to structure problem statements and be the catalyst for uncovering new and creative ways to solve problems
Experience in designing/driving complex projects, programs and processes at scale
Ability to identify trends, perform root-cause analysis and build process efficiencies across our Distribution landscape
A keen understanding of relationship development and influence in highly matrixed environments
Comfortable in a remote team working environment; self-motivated and results-oriented
Comfortable in a remote team working environment; self-motivated and results-oriented
Highly organized, with strong communication and presentation skills, and the ability to influence process adoption
Experience working in a fast-paced, start-up type sales organization; being a self-starter will be critical to success in this role
Who You'll Work With:
You will work with a team of Distribution Partner Advisors who have area responsibility for supporting Distributor operations and long-tail partner support and act as an escalation resource, as well as help drive best practice adoption across the team
You will report to the Americas Distribution Partner and Profitability Programs Manager and have dotted line responsibility to the Distribution MPOs
You will also collaborate with the following teams: Distribution Account Teams, WW Distribution Operations, GPO Operations, Distribution Finance, and the related teams at individual Distributors
We seek someone who has a strong aptitude for teamwork, communication and can handle multiple initiatives across a single geography.
Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
We connect everything - people, process, data and things - and we use those connections to change our world for the better.
We innovate everywhere
- From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more - from Smart Cities to your everyday devices.
- We benefit everyone
- We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
Colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Be you, with us!
Senior Credit Reporting Analyst
Our Credit Reporting team members work autonomously to carefully review, investigate and resolve consumer credit disputes. This department takes pride in conducting reasonable investigations and providing timely and accurate responses to consumers who have file a dispute with one of the three major credit reporting agencies. As an employee-centric organization, we have an intense focus on professional development and continuous improvement which has allowed our team members to become subject matter experts in a niche line of work.
The Senior Credit Reporting Analyst position is to…
Monitor and analyze reports provided by Experian, Equifax or Transunion in addition to internal reporting to assess whether there are any systemic issues with, or opportunities to improve, the Company's credit reporting processes.
Actively work with the business and Company lawyers to assess risk and identify opportunities to improve the method and manner in which the Company performs its credit reporting responsibilities and processes credit disputes.
Participate in Company sponsored projects that could impact the Company's credit reporting and/or dispute processing.
Outcomes & Activities:
Provide clear, concise and accurate advice to Company Project Team, lawyers and the business (on all levels) to identify and resolve potential credit reporting issues.
Analyze, troubleshoot, and resolve potential issues related to the Company's credit reporting and data furnishing processes.
Timely and effectively resolve escalated credit reporting disputes.
Identify, recommend and initiate proactive solutions to potential credit reporting issues, including through the monitoring of reports that are designed to flag accounts that may have compliance concerns.
Execute and ensure all necessary assigned project tasks are completed within specified deadlines and requirements/expectations.
Monitor, update, and create metrics and department dashboards related to performance, data furnishing and credit disputes to identify trends and process improvements.
Perform tradeline testing to validate the integrity of data furnished to the Credit Reporting Bureaus.
Perform or assist with periodic audits.
Assist in the preparation of Company policies, guidelines, and job-aids related to Credit Reporting.
FCRA or CDIA Certification (Company will provide. Required within 90 days).
Experience training and coaching others.
Proficiency with developing metrics and performing data analysis in Excel and other tools.
Proficiency with Excel and other tools used to analyze data.
Attendance as required by department.
Remain compliant with our policies, processes and legal guidelines.
Work onsite at a Credit Acceptance location.
General knowledge and experience in credit reporting laws, policies and processes.
Previous leadership or regulatory compliance experience.
Bachelor's Degree or Equivalent Experience.
Dispute resolution experience or knowledge of data furnishing.
Familiarity with Credit Reporting Agencies and Bureau Reporting.
Experience in e-OSCAR, Artiva and LSS.
Knowledge of Chapter 7 and 13 specific bankruptcy laws, processes, and consequences of non-compliance.
Knowledge and Skills:
Communicate clearly, work efficiently, and meet deadlines.
Solve problems while working individually and collaboratively in a team environment.
Remain positive, professional, determined, calm and focused when faced with challenging situations.
Company Values: To be successful in this role, Team Members need to demonstrate the characteristics of PRIDE (our Company core values) in their work:
Positive: Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment.
Respectful: Value teamwork, share successes, appreciates others and communicates in a way that promotes trust.
Insightful: Make timely well considered decisions, create innovative solutions and continuously learn.
Direct: Communicate clearly and objectively; don't be afraid of difficult conversations. Raise concerns through the proper channels.
Earnest: Be honest, sincere and consistent. Work hard and pursue our goals together relentlessly.
Targeted Compensation: $60,567.30 - $80,756.40
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is an equal opportunity employer.
Night Auditor - Candlewood Suites Detroit - Southfield
At Intercontinental Hotels Group, we own, operate and franchise more than 3500 hotels, offering close to half a million guest rooms in nearly 100 countries. By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired and successful hotel company the world over.
Your day to day
The Night Auditor will balance and audit for accuracy room revenue, food and beverage revenue, cashier's reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports relevant to daily revenues. He/She will transmit credit card batches.
Complete and transmit daily management and accounting reports and supporting documents. You will act as hotel system liaison during night hours and perform all Guest Service Representative functions as required; you may assist in booking room reservations; answering hotel phone calls and notifying guests of message. You may also assist with other duties as assigned.
What we need from you
Requirements include a High School Diploma or equivalent plus some customer service experience and some college is preferred. You ma y be required to work nights, weekends, and/or holidays.
What we offer
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people.
Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
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