Stoughton Job Description Sample
Patient Home Draw Coord- Stoughton, Massachusetts
Patient Home Draw Coord- Stoughton, Massachusetts - Mon-Fri
Go the extra mile. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions.
These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope.
In Patient Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, Patient Service roles are tremendously important – it is a patient-focused role where it is essential to remember that there is a life and person behind every test tube. Your skills are critical, as is your ability to work with the patients.
The role is varied and offers a developing career in Phlebotomy due to the scale and reach of Quest. You can grow and improve your skills in a fast-moving, supportive team environment. Most importantly, you can help us make a real difference.
Currently, we seek a Patient Home Draw Coordinator ! Basic Purpose: Responsible for resolving all client concerns regarding patients that require a home draw.
Troubleshoot inquiries from all sources, i.e. Client Services/Sales. Develop and maintain schedule for phlebotomists assigned to the home-draw patient.
Client notification and follow up required on these and more complex issues. Resolve all concerns to satisfaction of client and patient.
Duties and Responsibilities:
Handle all concerns regarding patient home draws. These concerns are received by telephone, in writing/FAX and in person.
Calls are the result of a specific need for a home draw based on patient/client need or to resolve a previously poor collection at a PSC. Call volume may be heavy at times.
Daily logs/schedules will be developed and tracked to completion for field phlebotomists to complete the home draws in a timely manner.
Document reporting or call history will be maintained for department metrics.
The Coordinator will contact the client or patient to resolve routine matters related to patient testing. Patients may also be called to schedule at home services.
Use established protocols for reporting client complaints.
Provide research and resolution on complex issues, including those that have been referred by Client Services.
Voluntarily backs up in-house phlebotomists, when needed.
May provide training to new hires.
Recognize quality service issues and provide feedback to appropriate personnel on opportunities for improvement.
May assist Group Leader in the delegation of work in the absence of the supervisor or manager.
Has ongoing responsibility to maximize department quality and productivity by monitoring service levels and minimizing abandoned calls.
Other duties as required to meet the customer requirements.
Minimum High School diploma or GED
Phlebotomy skills required. Preferably 2-3 years of both pediatric and geriatric included. 2-5 years clinical laboratory and/or customer service experience, Call Center environment preferred. Basic typing and computer skills Some data entry experience preferred Customer service background preferred Medical terminology helpful Previous medical or clinical laboratory background preferred Word, Excel, etc skills helpful
Other: Must be a team player.
Must be able to work independently. Must be able to handle multiple tasks and work in a fast paced environment. Must be able to handle a large volume of calls quickly and professionally.
Must have strong communication skills. Able to speak the English language clearly and effectively communicate to caller and peer group. Ability to handle stressful situations and demonstrate a potential for strong independent problem solving skills.
Must be able to operate basic office equipment. Must demonstrate Integrity and a commitment to values. Willingness to accept additional responsibilities with a positive attitude and foster teamwork.
Must exhibit comfortable interaction with technical staff and other departments. May handle specimens.
Phlebotomist I - Stoughton, MA Req28828
Rep PS I (Phleb)- Stoughton, Massachusetts - Mon-Fri
Go the extra mile. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope.
In Patient Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, Patient Service roles are tremendously important – it is a patient-focused role where it is essential to remember that there is a life and person behind every test tube. Your skills are critical, as is your ability to work with the patients. The role is varied and offers a developing career in Phlebotomy due to the scale and reach of Quest. You can grow and improve your skills in a fast-moving, supportive team environment. Most importantly, you can help us make a real difference.
The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.
Job Accountabilities (Responsibilities)
Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
Administer oral solutions according to established training.
Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.
Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Assist with compilation and submission of monthly statistics and data.
Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
Complete training courses and keep up-to-date with the latest phlebotomy techniques.
Travel to Territory Manager meeting if held off-site or off normal shift.
Participate on special projects and teams.
Stay up-to-date on company communications.
Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.
Must have reliable transportation, valid driver license, and clean driving record, if applicable.
Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business.
Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.
Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.
Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
Position requires travel.
Extensive use of phone and PC.
Fine dexterity with hands/steadiness.
[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.]
High school diploma or equivalent.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required in California, Nevada, and Washington.
One year phlebotomy experience preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience.
Store Managers at Dollar Tree are responsible for the following:
Managing the profitable operation of a retail store with emphasis on recruiting, hiring, training and developing store associates in both operations and merchandising
Performing all opening and closing procedures
Implementing all operational and merchandising direction that is communicated from the Store Support Center
Maintaining a high standard of merchandising, placement, store signage, and proper display techniques to create an inviting atmosphere for customers
Assisting in the realization of your store's maximum profit contribution
Protecting all company assets
Maintaining a high level of good customer service
Creative problem solving in the areas of:
Maximizing Sales Potential
Controlling Expense and Shrink
Store Signage Placement
What we need from you:
Must possess minimum 3 years prior retail management experience
Background in dealing with hardlines or variety merchandise, BIG BOX experience a plus
Strong productivity management ability in freight processing
Strong communication, interpersonal and written skills
Ability to work in a high-energy team environment
NOTE: There are differences in job duties for our store types that may vary from this job posting. Review our job descriptions posted on our Career Center.Dollar Tree is an equal opportunity employer.
Director, Human Resources, Commercial Partner & Talent Development
Come join our team of passionate, engaged and experienced employees! At Collegium Pharmaceutical we are committed to being the leader in responsible pain management. We have a portfolio of meaningfully differentiated products for use in the treatment of moderate to severe pain. Based in Stoughton, MA we are a team of nearly 300 employees and growing. Come join the camaraderie of Collegium Pharmaceutical!
The Director, Human Resources, will partner with company leadership, the Commercial Organization, and the HR team in alignment with Collegium's core values, leadership behaviors, mission and strategy. The Director, Human Resources will own the relationship with commercial management to provide guidance and partnership on employee relations, performance management, talent processes, professional development and organizational culture. This role will partner with the VP, HR to continuously improve the employee lifecycle HR programs and processes including employee engagement, talent management and development across the organization.
In partnership with the VP, HR this role will be responsible for the optimization and efficiency of HR Talent Development, Employee Engagement and Talent Management processes and programs
Collaborate with leaders to identify and execute talent strategies to attract, develop and retain top talent.
Develop, align and streamline talent development programs and processes; communicate, train and provide guidance to meet the needs of the business.
Support the design, development and execution of critical HR initiatives and projects (performance management, organizational design, workforce planning, talent initiatives.)Utilizes consulting and coaching skills to influence, coach and provide feedback to employees at all levels, ensuring our core values and leadership behaviors are lives every day.
Mediate and resolve complex employee relations issues; conduct thorough and objective investigations as needed.
Influence leaders to take short and long-term view on engaging talent processes including talent reviews, succession planning, leadership development and talent assessment.
Partner with internal and external resources to identify key people trends and insights using HR analytics to develop well-informed tactics for driving employee engagement, retention and preferred talent outcomes.
Own and drive analysis of data to identify relationships, trends, and potential business impact; interpret data and communicate findings to HR team and leadership; influence the evolution and utilization of data and analytics to inform business decisions.
Assess, design and develop broad initiatives to support a culture of learning and development across the organization including Individual Development Plans; identify, develop and manage relationships with vendors in support of individual and leadership development.
Work closely with internal and external legal counsel to ensure employee relations processes and tactics are in compliance with employment laws in all states and municipalities in which we operate.
Serve as a subject matter expert and employee resource for HR for the commercial management team.
Collaborates closely with our internal HR teams as well as key stakeholders in compliance, finance, sales training and commercial operations.
Organizes and facilitates Talent Development and other HR cyclical project kick-off meetings, status meetings, other relevant project meetings and After-Action Reviews. Demonstrates strong leadership, analytical thinking, organizational and communication skills.
Develops and maintains project documentation such as timelines, work plans, calendars and dashboards to provide visibility into project portfolio for the HR Commercial partnership.
Maintain integrity, confidentiality, and security of employee data in accordance with data privacy laws and standards.
Substantial experience in all aspects of HR experience including Employee Relations, Talent Development, Talent Management, Talent Acquisition, Performance Management, HRIS, Compliance and Program Development and Delivery is required.
Experience with partnering with a commercial organization with field based on home office team members is required.
Experience in the pharma or adjacent industries is strongly preferred.
Superior organizational skills, project management abilities, and excellent attention to detail.
Passion for creating process improvements and leading process design projects.
Excellent oral and written communication skills, including report writing and presentation skills.
Advanced knowledge of Microsoft office (Excel, Word, PowerPoints, HRIS).
A minimum of 7 years of Human Resources experience with at least 3+ years of related HR business partnering experience across all HR related initiatives.
Strong knowledge of employment law and understanding of HR and industry related compliance requirements.
Exceptional project management skills, including ability to manage and influence without direct reporting relationship.
Experience managing vendor relationships and demonstrated negotiation skills.
In depth knowledge of HR programs and processes,
Consistently demonstrates a strong attention to detail.
Bachelor's degree in Human Resources or related field is required, qualified coaching certification is a plus.
Master's Degree in HR or related field strongly preferred
PHR, SPHR certification strongly preferred.
Exceptional qualitative and analytical/quantitative skills.
COLLEGIUM KEYS TO SUCCESS:
Effectively collaborates with others to reach mutually agreeable outcomes and to resolve potential conflicts.
Strong problem solver.
Exhibits dedication to helping peers succeed.
Encourages others to provide peer and upward feedback.
Manages multiple assignments simultaneously and has strong organizational skills.
Employs effective time management skills and meets deadlines.
Demonstrates a strong attention to detail.
Demonstrates initiative and resourcefulness as a self-starter.
Full-Time Sales Lead - Shoes
Job Description: Summary
Drives sales and create a positive experience for our customers through relationships, product knowledge and operational execution. Uses product knowledge and technology to guide the sales team.
Delivers the highest level of customer service supporting Kohl's "Yes We Can" culture through effective problem solving
Identifies opportunities to increase sales and communicates merchandising and sales floor operational opportunities to Leadership
Evaluates and assesses workforce needs, able to lead work efforts and direct team members
Advocates and executes all company customer service programs
Maintains fitting rooms, sales floor and work areas according to Kohl's best practices
Follows Kohl's best practices and standards
Effectively uses Kohl's tools and technology to plan, communicate and share information with team members
Ability to lift 50 pounds on an occasional to frequent basis
Ability to spend up to 100% of work time standing or moving about the departments within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis
Adherence to Kohl's policy and procedures
Self motivated and ability to problem solve
Effective verbal and written communication skills
Basic math and reading skills, legible handwriting and attention to detail
Ability to work as part of a team and interact effectively with others
Prior retail experience
Comfortable with the use of technology consistently while performing the required tasks
Be a Leader at Hair Cuttery and help Salon Professionals experience their greatest potential!
If you're motivated to inspire salon professionals to reach their personal goals, then you're in the right place. We want each of our associates to be inspired to learn and grow. Our Salon Managers benefit from the top-notch leadership training backed by some of the best known names in the business so they can lead their teams to success.
As a Salon Manager, you will lead, develop and motivate a team of Hair Stylists to achieve personal, team and salon goals. You will drive the financial results of a Salon you proudly consider your own and positively impact fellow Salon Professionals by helping them grow their earnings!
Salon Manager Requirements:
● 12+ months experience in a salon environment, having worked as a Hair Stylist and/or in a Salon Manager capacity AND basic math skills
● MUST HAVE A COSMETOLOGY LICENSE in the state you are applying for AND be eligible to work in the United States
As a Salon Manager for Hair Cuttery, you will:
Earn a salary and/or commission based compensation based on your performance and contribution
Earn additional bonus compensation through achieving Monthly Salon Revenue targets and quarterly productivity & retail bonuses
Benefits for Salon Associates:
Medical & Dental insurance
FSA for Adults and Children
Life & Disability insurance
401K & Roth
Vacation & PTO at your average hourly earnings
FREE Advance Education by REDKEN Certified Professionals
Career Advancement & Performance Awards
At Hair Cuttery, you can build a Career for Life!
Equal Opportunity Employer
Salary: $34,000 - $56,000 / year (Base salary plus tips)
At Hair Cuttery, you are not just a Hairstylist…you are a Salon Professional! Salon Professionals provide guests with a world-class hair experience starting from the moment they step into our salons offering a full menu of cutting, coloring, waxing, and texture services with or without an appointment.
What makes us different?
- UNLIMITED COMMISSION AND CAREER GROWTH
We have a tiered level system that allows you to advance your career from Stylist to Master Designer and earn unlimited commission based on productivity and sales.
- TOP EDUCATION
Increase your knowledge as well as your earnings with continuing education from in-house trainers, Celebrity Stylist Rodney Cutler, and Redken professionals. We pay you to attend training so you're always current with mainstream trends! That's right…FREE ADVANCED EDUCATION!
- CUTTING EDGE TECHNOLOGY
Our exclusive stylist app makes it easy for you to grow and track your business, appointments, and income.
Salon Professional Requirements:
Current cosmetology or barber license applicable to state requirements
Must have a passion for people and providing exceptional customer service
Able and willing to work various schedules including evenings, weekends, and holidays
Ability to show technical skillset in terms of layered cuts, clipper cuts, and basic color application
Eligible to work in the United States
Do you want to be a part of a fun, fashion-forward team?
We welcome both new and experienced Salon Professionals. For new stylists, we have a plentiful walk-in business to build your book and guest loyalty. For experienced stylists, we have 8 tiers ranging from Stylist to Master Designer for placement if you're able to provide proof of your book and weekly productivity. Price points increase with each level allowing you to advance your career and grow your earnings.
Hair Cuttery provides Equal Employment Opportunities (EEO) to all applicants.
Sales Floor Associate
Summary of Position
Responsible for assisting with the complete operations of assigned store, in conjunction with assigned tasks and duties.
Assist in the merchandising of the store.
Fully cross-trained to assist with cash register operations, customer service and stock replenishment.
Principal Duties and Responsibilities
Handle all sales transactions while operating assigned cash register.
Maintains security of all cash.
Protects all company assets.
Maintains a high level of good customer service.
Maintains a pleasant, friendly, cooperative attitude with customers, co-workers and supervisors.
Assist with unloading trucks.
Works in a safe manner.
Adheres to and upholds policies and procedures.
General math skills to allow for cash accounting.
Strong verbal communication skills to allow for proper interaction with customers.
High level of integrity and honesty; will be responsible for handling cash.
This job specification should not construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Dollar Tree is an equal opportunity employer.
As part of Signature Healthcare you join over 150 Physicians practicing across 18 ambulatory offices and our 217 bed community hospital Signature Healthcare Brockton Hospital. We are a non profit organization caring for a diverse patient population, our affiliations with Beth Israel Deaconess bring top Oncologist and Orthopedic Surgeon to our community. We have received numerous awards for our safety and patient centered approach to care.
- 2 year salary guarantee then wRVu & quality based compensation
- Excellent competitive salary with sign on and relocation if applicable
- 403(b) Retirement Plan
- Malpractice Insurance occurrence-based
- Benefits include one week of CME and reimbursement up to $3,000
- Vacation/Personal clinical days plus holidays for full time employees
- No hospital call
- Board Eligible/Board Certified in Dermatology.
- Must possess current MA License, MA CSR and Federal DEA.
Multi-Unit Team Leader
Are you a passionate people leader, capable of managing multiple offices? Do you want to work for six months of the year, and have the remainder of the year free to pursue other interests? H&R Block is looking for a Multi-Unit Team Leader to accelerate our seasonal tax business by managing three H&R Block offices and providing leadership to the customer-centric teams that work within them.
As a Multi-Unit Team Leader, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings) for three tax offices. Prior tax preparation experience is not required. You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities
What you'll do...
Manage office staffing, operations, and logistics for three offices with support from two Associate Team Leaders
Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
Assist the DGM in recruiting and interviewing candidates for tax office associate positions
Build an engaging team environment, across all offices, by training and coaching associates while holding them accountable to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions
Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
Lead daily team meetings and communicate essential information to tax office associates
Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management, for staff in all offices
Travel between the three offices as required
May prepare tax returns, as needed
What you'll bring to the team...
People management experience, with the demonstrated ability to grow and develop associates
Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
Computer proficient with the ability to use MS Office
Bachelor�s degree in a related field, or HS diploma with the equivalent combination of experience
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
It would be even better if you also had...
- Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions can also be a good fit
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