Tarzana Job Description Sample
LVN And Facility Manager
Job Opening: Licensed Vocational Nurse, Facility Manager
Location: Tarzana, CA
Description: The facility manager will oversee the medication and program for an upscale 6-bed adolescent treatment center in Tarzana.
- Oversee all medication for 6 clients and coordinate with the psychiatrist.
- Package medication for self-administration for evening.
- Coordinate and oversee weekend nurse and overnight CNA.
- Maintain house compliance with State and Joint Commission.
- Oversee staff scheduling and files.
- Coordinate with vendors, gardeners, housekeeping, IT, etc.
- Reports directly to Program Director.
- Maintains safe and secure environment or clients.
- Valid LVN license.
- Experience working in a rehab or similar facility.
- Experience working with teenagers.
- Ability to pass a strict background check.
- Experience with Electronic Medical Records (Kipu or similar)
Schedule: Monday-Friday 9 AM-5 PM
Compensation: $50,000-$60,000 plus benefits
Store Manager In Training
iMobile is currently looking for a proven and motivated Store Manager to maximize sales and profits for their store in Tarzana, CA!
We are looking for a results driven and career minded Retail Store Manager to lead and direct all activities required to achieve all store goals. If you have superior leadership skills, operational excellence and can increase sales and profitability while managing a dynamic sales team, this could be the position for you!
Sprint Preferred Retailer committed to providing superior customer service. iMobile has store locations across 16 states and employs over 800 employees.
DESCRIPTION OF DUTIES:
Responsible for day to day operations
Direct supervision of retail store employees including, job descriptions, interviewing, training, scheduling, performance reviews
Hold team accountable for production and quality
Coordinate sales promos and merchandising
Fully knowledgeable on all retail systems and procedures
Conduct ongoing recruiting and hiring of retail store team members
Utilize customer feedback to reinforce and improve the quality of service and customer satisfaction
Manage staffing levels and create schedules that support customer service and daily operations within budget
Recognize and respond to performance issues, with honest and direct communication, enforcing disciplinary guidelines
Deliver consistently balanced results, drives for financial performance both "top & bottom line"
Ensure the accuracy, completion and reconciliation of all financial transactions and operation of point-of-sale terminals
Maintain cash control and reviews all sales discrepancies
Monitor inventory in/out on a daily basis
Compute weekly sales reports for management
Flexible times of availability needed: able to work 40 hours or more per week, must work a majority of Saturdays and busier customer traffic times, weekends, holiday, etc when needed
Minimum three years of retail, customer service management or related experience and/or training Management of Wireless retail store or other wireless products
Must have prior sales experience, preferably in wireless
Experience in an environment requiring multi tasking
Experience in improving customer service, teaching customers about products, improving inventory system efficiency, and/or improving processes is essential
Experience in employee management and ability to get measurable results
Managers have a great deal of freedom to manage the organization and must be a self-starter with a "whatever it takes" mentality
Successful Managers should be innovative self starters with the ability to see the big picture while not losing touch with day-to-day operations
A strong work ethic, enthusiastic personality, self-confidence and intelligence
Must be able to pass background check
Nurse Manager - Progressive Care
- Ensure superior patient/customer satisfaction via the highest quality care and service
- Direct and supervise functions and activities in assigned areas
- Provide leadership in the professional practice setting
- Advocate for the protection and rights of individuals, families, communities, populations, healthcare providers, nursing and other professions, especially related to health and safety
- Implement and interpret policies, procedures, standards, and regulations for personnel, patients, medical staff, and the public
- Provide duties in any nursing capacity as needed
- Adhere to the ANA Nursing Administration: Scope and Standards of Practice
Required qualifications for this position include:
- Current California Registered Nurse (RN) license
- Current Basic Life Support (BLS) certification for Health Care Providers from the American Heart Association
- Sufficient previous clinical experience in area of speciality with proven managerial skills
- Ability to deal with multiple prioities and short time frames
- Bachelor's Degree in Nursing or related field
- Current Advanced Cardiac Life Support (ACLS) from the American Heart Association
- Specialty certification in area of clinical expertise or management/leadership recognized by American Nurses Credentialing Center - ANCC
Shift Supervisor - Store# 11779, Ventura & Shirley
Job Summary and Mission
This position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts.This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
Anticipates customer and store needs by constantly evaluating environment and customers for cues.
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partnerperformance.
Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
Utilizes operational tools to achieve operational excellence during the shift.
Maintains regular and punctual attendance
Summary of Experience
Customer service experience in a retail or restaurant environment - 1 year
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
Required Knowledge, Skills and Abilities
Ability to direct the work of others
Ability to learn quickly
Effective oral communication skills
Knowledge of the retail environment
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships
Starbucks is an equal opportunity employer of all qualified individuals; including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.
Personal Banker- SF Valley South Market (North LA)
Personal Banker- SF Valley South Market (North LA)
Req #: 180076284_3
Location: Tarzana, CA,US
Job Category: Branch Banking
At JP Morgan Chase, we have an obsession for helping our customers, taking care of our employees, a strong commitment to diversity and inclusion, building relationships, and delivering extraordinary customer service. Using the latest banking solutions combined with cutting edge financial technology you'll be front and center representing our brand, and providing superior customer service, to offer our customers the best solutions for their financial needs. If you are passionate about people, helping to improve the lives of our customers through financial solutions, education and advice, and want to join an exemplary team, then join us at JP Morgan Chase.
Do you have a passion for helping customers, building relationships and delivering extraordinary customer service? We are looking for energetic, enthusiastic people to be the face of Chase to our retail branch customers.
From a personal standpoint, you will also have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Personal Banker at Chase, you are at the forefront of delivering an exceptional customer experience. You'll maintain long-lasting, meaningful relationships with customers, resolving customer issues, engaging them to understand their financial needs and providing thoughtful solutions that make a real difference in making their lives more convenient.
Additionally, you will be part of an organization where collaboration and partnership are of utmost importance for our clients to bank and invest when, where and how our customers want. We give access to solutions, strategies and expertise when our customers need them.
You'll contribute significantly to the success of the branch and helping customers by:
Engaging the client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Chase
Having a passion for helping customers and making clients feel appreciated
Be an advocate for our clients
Listen carefully to the client and be willing to assists with any questions or issues the client has
Show initiative and proactively prevent problems for our clients
Exhibits strong customer service skills, presenting products and services while proactively educating clients on utilizing available access channels
You will also collaborate with our partners in Chase Wealth Management, Business Banking and Home Lending to provide a seamless experience for our customers
Opening new accounts and assisting with Teller transactions as needed
Making their lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
Dodd Frank and Safe Act:
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspx.
Delivers exceptional customer experience by acting with a customer first attitude
Ability to make personal connections, engage customers and always be courteous and professional in a team environment and proactively collaborates with others to help customers
Exudes confidence with clients when sharing product knowledge and solutions
Possesses drive, initiative and knowledge to provide financial options for customers using a consultative approach
Partnering with your branch team and Specialists to connect them to experts who can help with specialized financial needs
Strong desire and ability to influence, educate and connect customers to technology
Operates within established risk parameters/tolerances, and meets internal/external risk and compliance obligations, including completion of required training
Professional, thorough and organized with strong follow-up skills
Excellent interpersonal communication skills
Engage and partner with team members and other LOBs to offer most appropriate products
Ability to learn products, services and procedures quickly and accurately; delivers solutions that make our One Chase products work together
Minimum 6 months customer service experience is required
College degree or military equivalent strongly preferred; High school degree, GED or foreign equivalent required
Customer Service Associate
Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Implements Company asset protection procedures to identify and minimize profit loss.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
- Attends training and completes PPLs requested by Manager or assigned by corporate.
Surgical Scrub Tech (8010-147)
Ventana Surgical Center is a brand new multi-specialty surgery center located in Tarzana, California. It consists of 3 operating rooms and one procedure room performing Orthopedic, General, Breast, Gynecological, Podiatric, GI, ENT and Spine procedures.
We are looking to assemble a team of dedicated, hard working and results driven individuals to make this center the crown jewel of the San Fernando Valley. Candidates must be process oriented and driven to maintain a superior Culture of Safety while living our mission of treating each and every patient as they are a member of our family. Additionally, candidates will be focused on excellent customer service, have the ability to multi-task, the ability to show flexibility in assignments, maintain scrupulous infection control standards, maintain professional competencies and have the ability to work as part of an interdependent multidisciplinary team.
Willingness to be involved in various committees and ancillary functions throughout the facility on an as needed basis. Position requires weekdays only -- no holidays, weekends, or call. Some later evenings required. Competitive salary and benefits for the right candidate.
Anticipates the needs of the surgical team.
Establishes and maintains sterile field during surgical procedures in the operating room. Reporting Relationship: Reports to Clinical Director/Administrator Essential Job Duties and
Include the following. Other duties may be assigned: 1. Ensures sterility of all supplies and instruments during set up of surgical procedures. 2.
Assists circulating nurse and surgical team in maintaining sterile environment. 3. Assists circulating nurse in gathering necessary surgical supplies and equipment. Is responsible for doing sponge, needle, and instrument count pre-operatively and intra-operative with the circulating nurse. 4.
Gowns and gloves surgeons and assistants. 5. Assists in keeping physician preference cards accurate/updated. 6. Retains all specimens to be sent to pathology, confirming source/name of specimen with surgeon. 7.
Transports all surgical equipment to appropriate cleaning areas. Assists in sterile supply with cleaning and reprocessing of instrument sets. 8. Interacts appropriately and effectively with all patients/others regardless of age or ethnic background. 9.
Uses Standard Universal Precautions, appropriate hand hygiene, personal protective equipment, and safe practices to ensure personal safety and a safe environment. 10. Assists with environmental hazard and infection control surveillance and participates in emergency preparedness drills. 11. Follows all equipment and safety guidelines and is responsible for knowledgeable use and care of equipment. 12.
Serves as a resource to other members of the health care team. 13. Attends inservices, conferences, and meetings as required. 14. Communicates effectively and courteously with visitors, physicians, and their office staffs, patients, and employees.
Maintains patient, physician, and employee privacy and confidentiality per policy. 15. Maintains designated certifications such as CPR, as offered by the center. 16. Acts in accordance with the vision, mission, and business philosophy of the Center. 17.
Complies with Policies and Procedures, and adheres to safety guidelines to ensure a safe work and patient care environment.
To perform this job successfully, an individual shall be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High School Diploma / GED; completion of a Scrub Technician Program.
Certification preferable. Two years experience as a Scrub Tech in multiple specialties or an equivalent combination of education and experience. Reasoning Ability:
Able to apply common sense understanding to carry out detailed written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations. Other skills and abilities: General familiarity with medical terminology as it pertains to anatomy and surgical procedures for an operating room.
Physical demands: The physical demands described here are representative of those that shall be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk, and hear. The employee shall regularly lift and /or move up to 25 pounds and occasionally lift and /or move up to 100 pounds.
USPI''S EDGE- (Every Day Giving Excellence) USPI''S EDGE- is the key to the differentiation of USPI as a customer-focused company. The process of completing EDGE- requirements establishes processes and measurements that are collected, assimilated, and shared throughout USPI. All employees are involved with EDGE-. The involvement can range from doing their jobs to taking on the role of gathering and/or entering data into the computer.
All employees shall at some time during their employment be required to participate in the EDGE- program. Health Insurance Portability and Accountability Act of 1996 Responsible for knowing the processes involved assuring the standards established by HIPAA, and ensuring they are followed including the practices and records relating to the use and disclosure of Protected Health Information. Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to toxic or caustic chemicals.
The employee is frequently exposed to fumes or airborne particles, extreme cold, and the risk of radiation. The employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions, and the risk of electrical shock. The noise level in the work environment is moderate.
Minimum of three years experience as a multi-specialty surgical technician with notable experience in Orthopedics, General Surgery, Gynecologic Surgery, ENT and Spine.
Pre-Op/Pacu RN (8008-147)
Ventana Surgical Center is an amazing and absolutely beautiful, brand new multi-specialty surgery center that recently opened in Tarzana, California. We have 3 operating rooms and one procedure room performing Orthopedic, General, Breast, Gynecological, Podiatric, GI, ENT and Spine procedures. We are in the process of developing a team of dedicated, hard-working and results driven individuals to make this center the crown jewel of the San Fernando Valley. Candidates must be process oriented and driven to maintain a superior Culture of Safety while living our mission of treating each and every patient as they are a member of our family. Additionally, candidates will be focused on excellent customer service, have the ability to multi-task, the ability to show flexibility in assignments, maintain scrupulous infection control standards, maintain professional competencies and have the ability to work as part of an interdependent multidisciplinary team. Willingness to be involved in various committees and ancillary functions throughout the facility on an as needed basis. Position requires weekdays only -- no holidays, weekends, or call. Some later evenings required. Competitive salary and benefits. This is an opportunity to be part of something really special. Come check out the center to see for yourself.
Essential Job Duties and
Knows and adheres to policies of the Center and demonstrates fiscal responsibility.
Follows policies, procedures, goals, and objectives for perioperative nursing care according to accepted standards.
Plans, implements, and evaluates pre and post operative nursing care for patients based on individual, specific patient needs, and according to physician's orders.
Organizes and prepares medical records of patients. Documents care appropriately and fully. Follows up on missing data and other patient care needs.
Maintains and demonstrates current skills and knowledge of intravenous therapy, medication administration and effects, patient assessment, airway maintenance, patient teaching, emotional/social support of patients and families, and other needed clinical competencies.
Remains calm and functions as a team member during times of stress and crisis situations.
Seeks involvement in activities that promote professional growth and behavior.
Actively participates in appropriate committee and CQI activities.
Follows OSHA and other standards for protection against blood borne pathogens.
Uses good body mechanics.
Informs supervisor of applicable day-to-day situations.
Follows employee health and other personnel and staffing policies.
EDUCATION, TRAINING AND EXPERIENCE
Graduate of an accredited school of nursing
Current California Nursing License
Current BLS, ACLS and PALS
Minimum of 2 years experience in Pre-Op/PACU
Strong knowledge of surgical procedures and management of the surgical patient
Understand principles of aseptic technique and their implementation
Ability to care for patients from infancy to geriatrics
Knowledge base to recognize, evaluate, solve problems and correct errors
Ability to quickly adapt to changing condition of the patient when needed
Excellent teaching skills
Excellent communication and organizational skills
Demonstrate strong professional and ethical behavior
Ability to establish and maintain effective working relationships with patients, physicians and fellow employees. (TEAMWORK)
Strong customer service skills
Demonstrate accountability, creativity, innovation and be receptive to change
Possess basic knowledge of Performance Improvement ideology
- Previous experience working in an ambulatory surgical setting preferred.
Registered Nurse, RN
Assesses and evaluates the health status of resident / patient and provides care and treatment in accordance with physician orders and standards of practice.
Essential Duties & Responsibilities
Assesses patients by physical examination including pertinent diagnostic testing to determine health status.
Administers medications and treatments.
Participates in the care planning process and oversees implementation of the plan.
Supervises LPNs and nursing assistants.
Communicates with physicians regarding changes in conditions, diagnostic test results, etc.
Documents assessments and care in compliance with standards of care and company policy.
Educates patients and their families on health-related issues.
Performs other duties as assigned.
Graduate of an accredited school of Nursing.
Valid State licensure as an RN.
Current CPR certification.
About this Organization
We focus on people. Our residents. Their lives. Their health. Their families. We are one of the largest providers of short-term and long-term health care services in the United States. Through our affiliated entities, services are provided through skilled nursing facilities in 21 states. The commitment is to provide compassionate, family oriented short-term and long-term care. Our affiliated entities focus on individualized care that respects the dignity and rights of the residents. The aim is to care for every resident the way we would care for our family members. We strive to provide residents with services designed to achieve quality care and quality of life. To reach these outcomes we subscribe to quality treatment with a combination of "caring and curing". Select facilities provide Intravenous Therapy Services, Respiratory Therapy Services, Dementia Services and all facilities provide Rehabilitation Services.
Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.
Maintaining Safe and Secure Environments
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
Removes clutter and ensures safe, clear egress to emergency exits.
Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
Treats all Customers, Associates, and other leaders with respect.
Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Personal and Store Brand
Represents and supports the Company brand at all times.
Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
Responsible for daily trash removal.
Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
Responsible for receiving merchandise truck when needed.
Processes all merchandise with a sense of urgency.
Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
Responsible for cleanliness and organization of all Stockrooms.
Helps deliver and place merchandise on sales floor when all merchandise is processed.
Responsible for ensuring any back-stock is secured and processed to Company policy.
Responsible for merchandising of department including the back stock.
Responsible for the reduction of loss due to damage.
Ensures compliance to the monthly presentation guidelines in assigned area.
Responsible for floor moves and signing including promotional signing as needed.
Responsible for re-wraps as needed.
Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers.
Safeguards confidential information, cash and credit card information and merchandise.
Ensures Public View Monitor (PVM) system is maintained properly.
Conducts "Code 50" package inspections.
Front End Supervision and Operations
Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Front End Supervision and Operations.
Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time.
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
Controls Retail Associates' break schedule for backups, lunches and breaks.
Ensures all equipment is working properly.
Maintains proper supplies and recovery for the Front End area.
Ensures go backs are expedited, properly scanned, security tagged and ticketed.
Teaches all Associates the "Scan and Bag" best practice.
Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks.
Responsible for the maintenance and cleanliness of the Fitting Rooms.
Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
Administrative Duties as Assigned by Store Manager
Ensures Cash pulls and bank deposits are conducted to Company policy.
Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.
Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
Other duties as assigned by Store Manager.
Drive for Results
Managing & Measuring Work
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Excellent verbal communication skills.
Fluency in English.
Prior Customer Service and supervisory experience preferred.
Familiarity with point-of-sale equipment and applications.
Ability to perform basic mathematical calculations commonly used in retail environments.
Ability to work evenings and weekends.
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts - ability to regularly push, pull and lift more than 20 lbs.
Stockroom Leads (where applicable)
For those applicants applying for positions in Los Angeles, Ross will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance.
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