Terminal Manager Job Description Sample

A. Duie Pyle is the Northeast's premier transportation and logistics provider, offering solutions for LTL, Truckload, Custom Dedicated and Warehousing & Distribution.

Through established partnerships our service coverage extends into the Southeast, Midwest, Canada and the Caribbean. A family-owned and operated business for more than 91 years, A. Duie Pyle provides a complete range of integrated transportation and distribution services supported by 24 transportation service centers, and 9 warehouses strategically located throughout the region. EOE/M/F/D/V

Manage the day-to-day operations of a 60-door service center with approximately 115 employees.

Reviewing and managing results of terminal operations reports on revenues derived, costs of operation, accidents and claims.

Inspecting terminal facilities for conformance to established safety rules and regulations.

Maintaining cleanliness of facility; ensuring maintenance repairs are done in a timely manner.

Monitoring budget and operating metrics while diagnosing and improving processes, procedures and performance.

Executing necessary precautions to ensure safety and compliance with Company, OSHA, and DOT rules and regulations.

Overseeing Service Center personnel including hiring, coaching, disciplining, training and evaluating employee performance.

Directly supervising front line leadership, administrative support and drivers. Requirements HS Diploma or equivalent.

Good computer skills; familiarity with Microsoft Office applications.

Ability to solve problems.

Good communication skills; excellent attention to detail and decision making skills.

Team oriented with good interpersonal skills; demonstrates initiative.

Ability to work all shifts as required.
3 – 5 years of previous LTL management experience.

OVERVIEW OF VULCAN MATERIALS COMPANY

Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. We run our business with great discipline and integrity.

At Vulcan, our people share a competitive drive for excellence, in an environment of trust, teamwork, positive reinforcement, open-mindedness and communication.

Ours is a culture of mutual respect, integrity and committed spirit. Opportunity, community and unity is our way of doing business. We call it The Vulcan Way.

Summary Description of Position

This position provides the direction and organization of trucking operations for a particular market area. Serves as a technical and administrative role in the organization. Responsible for managing the trucking operations in a manner that insures the safety and health of all employees and lease operators in compliance with company policies, procedures and practices along with the rules and regulations of DOT/FMCSA.

Education, Experience, Skills Required

Education:

Bachelor's degree in business administration, logistics, construction management or related is highly preferred or an equivalent combination of training and work experience

Experience:
5 years in the trucking industry
2 years in a Management position

Knowledge, Skills, and Abilities:

• Knowledge of DOT/FMCSA rules and regulations

• Knowledge of environmental and safety regulations in trucking and terminal operations

• Knowledge of the management of a logistics/trucking operation, both short-haul and long-haul

• Ability to effectively interface with all levels of people and knowledge of modern motivation principles and practices

• Excellent communication and interpersonal skills to include both written and oral as well as conflict resolution

• Excellent problem solving skills and practices

• Strong organizational skills are needed

• Must be self-motivated and able to work without direct supervision

• Knowledge of administrative skills

• Computer skills: MS Word, MS Excel, MS PowerPoint

• Bilingual in Spanish is preferred

Behavioral Expectations

High Integrity: Acts with unyielding integrity and honesty in business transactions, promoting company policies and holding self and other employees accountable, keeping promises and commitments.

Ownership Mentality: Assumes responsibility and makes decisions within own level of authority.

Good Judgment: Knows when to stand tough and when to be flexible. Sees the big picture and the ramifications of ones' actions.

Versatility: Is open to change. Adjusts positively to changing work priorities and business conditions.

Key Responsibility Areas
1.Responsible for managing the supply and availability of lease trucks and trailers to meet the needs of the customers in the market area
2.Responsible for the financial performance of the terminal operations and growing the Statewide operations in the market
3.Responsible in market analysis to determine opportunities for business development
4.Verify that all drivers are qualified and ensure they stay qualified at all times
5.Monitor driver records for hours of service, speeding violations on a regular basis
6.Responsible in signing up and insure operators adhere to the requirements of lease contracts
7.Prepare annual budgets
8.Monitor and train in Smith Systems
9.Establish delivery schedules and insure that they are within DOT/FMCSA regulations
10. Insure truck owners/operators are turning in maintenance records on a regular basis for record keeping and that all trucks operating under the Statewide banner are equipped with all necessary SHE materials (i.e. spill kits, tarps, etc.)
11. Insure all operators understand expectations of contracting with Statewide Transport, Inc.
12. Conduct periodic safety meetings and maintain records as required
13. Coordinate, monitor and administrate of fuel purchases
14. Participate and coordinate equipment inspections and assist handling of log books
15. Check and visit jobsites as required
16. Responsible in handling of accidents as required
17. Establish, monitor, and challenge scheduling; focusing on continued improvement of efficiency and customer service
18. Participate in special projects and assist in other Statewide Transport, Inc. matters

Benefits

Vulcan Materials Company offers a competitive compensation program and benefits package including: medical/dental/vision, paid holidays and vacations, life insurance, 401(k) with match and flexible spending accounts

Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions.

Company Overview:

At Central States Trucking, a proud partner of Forward Air Inc. our mission is simple: first class servicebest-in-class performance. As the market leader in International Supply-Chain Trucking and Warehousing, we remain focused upon our guiding principles: excellence, innovation and integrity. Excellence means more than 34-years of experience and knowledge that comes from solving the complexities of the international supply-chain.

As an industry leader - we are dedicated to finding and developing the best people. We want individuals who share our core values and demonstrate a true passion for what we do. Forward Air offers excellent compensation and benefits packages to our employees, as well as tremendous growth opportunities for top performers.

Position: Terminal Manager

Job Description:

Central States Trucking is seeking a capable and career-oriented Terminal Manager to lead our fast-paced shipping/dock operation. He/she will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, he/she will provide dockworker training, performance feed-back, and provide disciplinary recommendations when necessary.

Core Responsibilities & Duties:

• Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations

• Guarantee audit compliance within all areas of the operation

• Review terminal operating reports and adjust labor schedules for increased efficiencies

• Create onboarding strategies for hiring, training and overall employee retention

• Focus on employee development: organic growth through cross-training

• Manage and react to day-to-day operational requirements in a professional and timely manner

• Directly manager all activities within the terminal

• Assign job tasks to workers according to unloading and loading schedules

• Coordinate work assignments, monitor performance, and provide training on relevant job duties

• Provide a clean, safe working environment for all personnel and visiting customers

• Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation

• Other duties as assigned

Qualifications:

• Strong working knowledge of the intermodal industry

• Strong team player that thrives in a fast-paced environment

• Ability to drive performance of direct reports and lead a team in a lean manufacturing environment

• Understand P&L statements and analyze areas for production improvement.

• Must be willing to work various shifts and days per week.

• Minimum 3 years management experience

• Degree preferred

• Transportation experience required

• Demonstrated operational management experience of minimum 15 person unit or larger required

• Knowledge of Hazardous Materials handling

• Ability to communicate effectively with all levels of operations

• Forklift and general freight handling experience

Skills:

• Ideal candidate will possess a can do attitude with a will do work ethic

• Must have the ability to work in a fast paced environment

• General computer skills - Microsoft Office, Outlook, AS400

• Excellent communication and problem solving skills

Forward Air is an Equal Opportunity employer.

Overview

PURPOSE

Lead the Terminal Operations at the Kansas City facility located at 1415 Warren Street, North Kansas City, MO 64116

Responsibilities

KEY RESPONSIBILITIES

• Demonstrates a commitment to communicating, improving and adhering to safety policies in all work environments and areas.

• Performs all tasks in a safe and efficient manner

• Observes safety regulations and established operational procedures at all times.

• Create and manage Terminal budgets to cost and volume expectations.

• Manage development plans for terminal operators.

• Promotes safety practices and efforts throughout the plant.

• Manage Contractor control provisions.

• Supervise, train, coach and evaluate supply point personnel following the Point of Supply Standards Manual and training manual procedures and guidelines.

• Supervise the receiving and unloading of trucks, railcars and/or marine vessels and the loading of cement trucks while maintaining accurate records for inventory.

• Devise and implement the periodic and preventative maintenance programs for all equipment. Maintain and update maintenance logs and record all maintenance on supply point equipment and machinery.

• Transmit appropriate daily cement inventory information to the sales and/or corporate offices as required, as well as other information pertaining to daily business. Be aware of possible shortages and contingencies for them.

• Handle special assignments or projects as directed by Manager, Logistics or General Manager.

• Recommend the hiring and termination of supply point personnel. Participate in interviewing potential employees.

• Responsible for terminal "Standard Operation Procedures".

• Close coordination of activities with cement plant personnel and operations.

• Other duties/activities as requested.

Qualifications

KNOWLEDGE, SKILLS & ABILITIESRequired Education: Bachelor's Degree with 3 years of experience or High School Diploma with 6 years of experience Required Work Experience: 3-5 years in a operations or maintenance position in the cement, concrete, or aggregate industry.

• 1-3 years in a supervisory, Terminal Manager in training or lead person role.
• 1-3 years of hands-on maintenance experience in a light or heavy industrial man

• Possess the tact and diplomacy needed for customer, trucker and employee communications.

• Operate terminal equipment and perform all tasks, physical and mental, when instructing or training employees and in emergency conditions.

• Able to climb ladders and stairs.

Job Purpose Statement

The Terminal Manager is responsible for managing the operational and fiscal activities of the terminal. He or she plans and develops systems and procedures to improve the operating quality and efficiency of the terminal. The Manager supervises staff in accordance with company policies and procedures. He or she is responsible for hiring, training, and coaching employees.

The Manager is responsible for delivering all products/services on-time and at the targeted cost. The Manager leads the development and execution of departmental strategies and plans that achieve our revenue, operating profit, safety, quality and continuous improvement objectives.

The Manager must demonstrate knowledge and expertise in the Less-Than-Truckload (LTL) industry including continuous improvement and root cause analysis principles. The Manager is responsible for insuring that the company achieves its annual and long range targets for safety, cost, quality, and delivery. The position requires excellent focus, high energy and enthusiasm, forward thinking, strong analytical capability, excellent problem solving, the ability to manage change, solid execution and a commitment to help the company meet financial objectives and exceed customer expectations.

Essential Duties and Responsibilities:

• Manage the operational and fiscal activities of the terminal to include: safety, staffing levels, budgets, and financial goals.

• Plan and develop systems and procedures to improve the operating quality and efficiency of the terminal

• Analyze and document business processes and problems. Develop solutions to enhance efficiencies.

• Supervise staff in accordance with Company policies and procedures.

• Conduct interviews, hire new staff, and provide employee orientation.

• Coach and provide career development advice to staff.

• Establish employee goals and conduct employee performance reviews.

• Promote positive communication throughout the entire local workforce and remote locations, including the Corporate office.

• Responsible for staff scheduling to include: work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.

• Assist staff to resolve complex or out of policy operation problems.

• Coordinate with Human Resources for appropriate staffing levels.

• Schedule and conduct department meetings.

• Responsible to meet terminal safety, productivity, and quality goals.

• Communicate with Supervisors, Managers, and Vice Presidents on Department operations.

• Other duties as assigned.

Required Education and Experience:

• Experience in supervising project and team activities.

• Bachelor's Degree in Logistics, Transportation, or Business Administration or ten or more years of successful management experience which includes supervisory responsibility.

• Experience with fiscal activities such as staffing levels, budgets, and financial goals.

• Proven track record of driving results and continuous improvement in an organization

• Experience in developing high-performance teams

• Practical knowledge of leading root cause analysis strategies

• Ability to deal with and manage multiple projects

• Proven ability to lead and develop people

• Proven ability to utilize spreadsheets and ERP systems to manage operations

Job Purpose Statement

The Terminal Manager is responsible for managing the operational and fiscal activities of the terminal. He or she plans and develops systems and procedures to improve the operating quality and efficiency of the terminal. The Manager supervises staff in accordance with company policies and procedures. He or she is responsible for hiring, training, and coaching employees.

The Manager is responsible for delivering all products/services on-time and at the targeted cost. The Manager leads the development and execution of departmental strategies and plans that achieve our revenue, operating profit, safety, quality and continuous improvement objectives.

The Manager must demonstrate knowledge and expertise in the Less-Than-Truckload (LTL) industry including continuous improvement and root cause analysis principles. The Manager is responsible for insuring that the company achieves its annual and long range targets for safety, cost, quality, and delivery. The position requires excellent focus, high energy and enthusiasm, forward thinking, strong analytical capability, excellent problem solving, the ability to manage change, solid execution and a commitment to help the company meet financial objectives and exceed customer expectations.

Essential Duties and Responsibilities:

• Manage the operational and fiscal activities of the terminal to include: safety, staffing levels, budgets, and financial goals.

• Plan and develop systems and procedures to improve the operating quality and efficiency of the terminal

• Analyze and document business processes and problems. Develop solutions to enhance efficiencies.

• Supervise staff in accordance with Company policies and procedures.

• Conduct interviews, hire new staff, and provide employee orientation.

• Coach and provide career development advice to staff.

• Establish employee goals and conduct employee performance reviews.

• Promote positive communication throughout the entire local workforce and remote locations, including the Corporate office.

• Responsible for staff scheduling to include: work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.

• Assist staff to resolve complex or out of policy operation problems.

• Coordinate with Human Resources for appropriate staffing levels.

• Schedule and conduct department meetings.

• Responsible to meet terminal safety, productivity, and quality goals.

• Communicate with Supervisors, Managers, and Vice Presidents on Department operations.

• Other duties as assigned.

Required Education and Experience:

• Experience in supervising project and team activities.

• Bachelor's Degree in Logistics, Transportation, or Business Administration or ten or more years of successful management experience which includes supervisory responsibility.

• Experience with fiscal activities such as staffing levels, budgets, and financial goals.

• Proven track record of driving results and continuous improvement in an organization

• Experience in developing high-performance teams

• Practical knowledge of leading root cause analysis strategies

• Ability to deal with and manage multiple projects

• Proven ability to lead and develop people

• Proven ability to utilize spreadsheets and ERP systems to manage operations

Arnold Oil Company Fuels is a member of the Arnold Oil Company of Austin, L.P. (AOC) family-owned business since 1977. AOC is an industry-leader providing lubrication systems services, aftermarket automotive parts and accessories, oils, fuels and lubricants, in Texas.

We are looking for a Terminal Manager to join our Midland, TX team.

This position reports to the Director of Operations. The Terminal Manager is responsible for managing all operational activities, including efficiency, productivity and compliance. Responsibilities include ensuring the smooth operation of the terminal as well as coordinating, directing, and managing day-to-day activities.

The primary job functions include, but are not limited to:

- Overall operational excellence and safe operation of the terminal including all company policies and procedures

- Identify and implement process and productivity improvements

- Ensure responsiveness from all staff with respect to various requests from the corporate office

- Ensure customer needs and expectations are met

- Ensure on time deliveries

- Oversee the planned maintenance and safety of all trucks

- Coordinate the operation to maintain inventory levels for most efficient movement of product

- Maintain inventory control and the processing of orders

- Reconcile and resolve product inventory discrepancies

- Assist with month-end inventory cycle count

- Manage drivers and administrative staff, including job performance,

- Coach and provide progressive discipline

- Recruit and hire new employees

- Drive employee engagement and recognition

- Handle employee concerns, complaints and issues promptly and courteously

- Enforce DOT compliance

- Conduct weekly safety meetings with drivers

- Ensure the health, safety, cleanliness and security of the work environment at the terminal

Requirements

- Display high level of integrity

- Hands-on, detail oriented methodology

- Possess excellent communication and organizational skills

- Ability to identify and resolve problems in a timely manner

- Ability to communicate clearly and informatively

- Ability to make decisions in a timely manner

- Ability to support and explain reasoning for decisions

- Ability to include appropriate people in decision-making process

- Attitude that supports the Company’s goals and values

- Ability to prioritize and plan work activities

- Ability to develop realistic action plans

- Ability to approach others in a tactful and respectful manner

- Ability to work well with others in a team environment

- Have a respectful and considerate demeanor with others, regardless of their status or position

- Willingness to accept responsibility for actions

- Ability to follow through on commitments

- Demonstrate leadership skills, including increased responsibility in operational complexity and people management

- Ability to troubleshoot operational challenges

- Available to be on call 24/7, schedule must be flexible including being able to work any day of the week

- Proficiency in Microsoft Office programs: Word, Excel, Outlook

- Ability to read and write in English

- Must successfully complete background and criminal history checks

- Must pass a physical, human performance evaluation and a drug test

- Attitude that supports the Company’s goals and values

- Must maintain regular and prompt attendance

Benefits

AOC offers our employees competitive pay, group healthcare plans, 401(k) options, paid vacation & holidays and much more!

Arnold Oil Company of Austin, L.P. maintains a strong policy of equal employment opportunity for all employees and applicants for employment. We hire, train, promote, and compensate employees on the basis of personal competence and potential for advancement without regard for race, color, religion, sex, national origin, age over 40, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.

Arnold Oil Company of Austin, L.P. is a DRUG FREE WORKPLACE.

JOB SUMMARY:

The Terminal Manager position is directly responsible for local safety management, driver recruiting and staffing, vehicle maintenance, and the overall efficient, effective cost management of the operation while complying with all regulatory agencies including, but not limited to DOT, OHSA, and FDA requirements at our facility.

ESSENTIAL DUTIES AND ACCOUNTABILITIES:

Safety and Supervision

• Directly supervise bulk tanker drivers, mechanics and all other terminal associates at multiple locations (as applicable).

• Promotes and develops safe work behaviors. Provides coaching to reduce injuries and vehicle accidents in an effort to exceed safety targets.

• Conducts required monthly safety meetings for all assigned locations.

• Develops training tools to support Airgas Merchant Gases safety initiatives.

• Creates staff schedule to coordinate with logistics center personnel to ensure sufficient man days to exceed targets for customer satisfaction and customer service levels.

• Performs accident investigations, both preventable and non-preventable, recommending corrective actions to eliminate re-occurrences.

• Performs accident follow ups including post-accident check rides.

• Completes annual performance appraisals and development of improvement plans as required.

• Ensures sufficient driver staffing levels through recruitment and retention strategies.

• Manages driving associates in their delivery of cryogenic gases.

• Presents and tracks safety and quality required training

• Completes all required paperwork accurately on a timely basis to ensure compliance with company's various policies and procedures.

• Other job duties as may be assigned.

Vehicle Maintenance

• Ensures maximum utilization of vehicles, equipment and other resources at minimal cost

• Supervises rolling stock maintenance, controlling expenses by proper scheduling of preventative maintenance.

• Maintains fleet maintenance records and manages a central parts inventory system.

• Reviews distribution expenses with the ability to explain variances and recommend actions to execute for budget achievement.

• Manages 3rd party vendors providing fleet maintenance services for the terminal.

Administration

• Develops and maintains a sustainable audit process for driver files, vehicle maintenance records and shipping papers to ensure regulatory compliance.

• Accountable for DOT Hours of Service compliance for all drivers at assigned terminals.

• Assures all applicable DOT files for completeness and accuracy and compliance.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Qualified candidates must possess a Bachelor Degree or combination of education and equivalent work experience.

• 5 years of operations management experience supervising a staff required.

• Previous experience in the industrial and/or specialty gas business preferred.

TRAVEL REQUIREMENTS:

• Occasionally (1-33% of work time);

COMPUTER SKILLS:

• Intermediate to Advanced knowledge of Microsoft Office applications (Word, Excel, PowerPoint)

• Ability to learn and utilize Google applications (Docs, Sheets, Slides, Gmail)

• Able to save and maintain electronic files

• Ability to learn and use additional 3rd party software programs to track vehicle data and maintenance.

SUPERVISORY RESPONSIBILITIES:

• Provides supervision of direct reports, in accordance with the organization's policies and applicable laws.

• Major accountabilities include interviewing, hiring, training associates, planning, assigning and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

• On-call after normal working hours due to the 24-hour work of the National Logistics Center required.

COMMUNICATION and/or CRITICAL THINKING SKILLS:

• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

• Ability to write routine business reports and business correspondence in English.

• Ability to effectively present information and respond to questions from employees and/or customers.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals using the English language.

MATHEMATICAL SKILLS:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Ability to compute rate, ratio, and percentages.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability

Overview

ITS ConGlobal is the industry-leading provider of intermodal rail terminal services, auto loading and unloading and container depot services. We take pride in consistently delivering superior and reliable service, a broad scope of services and an exemplary safety record. We're currently seeking a Terminal Manager to join our team.

The Terminal Manager will lead a complex operation focused on safety, administration, maintenance, train performance and productivity. Terminal Managers are charged with developing and driving terminal strategies and solutions through people, systems and process to continuously ensure excellence in safety, profitability and service. Successful Terminal Managers are critical thinkers that possess strong analytical and communication skills and embrace a rapid-paced environment.

Responsibilities

Terminal Manager

• Leads Terminal to ensure KPIs are met; Train Performance, Lifts per Hour & Cost per Hour, etc.

• Accountable for overall P&L responsibilities

• Develops and drives existing staff to enhance Engagement & Retention within the Terminal

• Builds collaborative partnerships between ITS and local railroad officers

• Acts as key point of contact between ITS and our customers

• Enforces and upholds all ITS rules, regulations and policies

• Approaches violations with care and administers disciplinary actions when required

• Monitors and approves terminal purchases for payment & manages purchases within budget

• Approves weekly time & attendance and ensures data is accurate and timely

• Partners with Talent Acquisition to ensure the Terminal is fully staffed

• Owns the Training and Orientation process of all employees to ensure their ongoing success

• Provides Terminal Metrics & Reports as needed

• Other duties as assigned (administrative & non-administrative)

This is an exciting time at ITS and we're seeking individuals to join our growing team! We offer full time employees the following; competitive compensation, benefits, 401K, vacation and the ability to create & implement vs. observe and maintain.

Qualifications

Requirements

• Bachelor's degree preferred or related experience

• 5+ years leadership experience

• Prior (5+ years) intermodal, transportation, logistics or warehousing experience

• Exceptional organizational, multi-tasking and time management skills

• Excellent communication skills are mandatory

• Proficient in Outlook and MS Office suite of products

• Strong Work Ethic

• Open availability

• Willingness to work in varying weather conditions

All qualified applicants will be given equal consideration regardless of race, age, sex, disability, sexual orientation, gender identity, marital status, color, religion, protected veteran status or national origin