Terminal Manager Job Description Sample

Job Description JOB SUMMARY The primary purpose of this position is to oversee, supervise, assist, and manage the operations and functions of the terminal. This includes all personnel located at the terminal and any drivers that are assigned to this specific area. ESSENTIAL JOB FUNCTIONS The job functions listed below represent the essential job duties and responsibilities of the above-listed position. * Troubleshoot and handle driver problems and concerns such as: accident reviews, log violations, equipment problems, personality conflicts with Operations and Safety Departments, etc., by using good management and decision-making skills. * Supervise office and maintenance staff by assigning daily work loads, handling employee problems and discipline, and making administrative decisions on unique exceptions. * Communicate and work with all department heads or the persons that are designated, to ensure all policies and procedures are followed at the terminal level. EDUCATION AND EXPERIENCE * This position requires a minimum of a Bachelor's Degree in Business Management or equivalent experience. * Three to five years transportation experience preferred. * Three to five years supervisory experience preferred. * One to two years driver relations experience preferred. * Possess and maintain, or the ability to acquire and maintain, a valid Class A Commercial Drivers License (C.D.L) with required endorsements. At the time of hire or promotion, if the individual does not possess a current CDL, one must be obtained within 120 days. Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

Turner Transfer (Guy M Turner, Inc.) is looking for a Terminal Manager to run our Norfolk terminal. The ideal candidate will have experience in dispatch / operations with an asset based heavy haul/oversized/flatbed company. Experience in oversize and heavy haul trucking is a plus. Must be able to manage a pool of drivers. Turner has a large yard in Norfolk with several trailers on hand (including specialty trailers). Turner has experienced drivers that currently work for this terminal (owner operators). If you have drivers & freight that would pair up with Turner's current customer base, we would be happy to entertain options. This is a great opportunity to grow with an established and well respected trucking company. You will be working in tandem with a Regional Sales Manager. (Besides drivers, you do not have any employees to manage in this role). Turner Transfer, a division of Guy M. Turner, Inc., is a 50 year old asset based flatbed, oversize, and heavy haul trucking company based in Greensboro, NC. Our parent company, Guy M Turner, is a 90 year old crane/rigging/heavy haul company also based in Greensboro, NC. Turner has 8 trucking terminals in the Eastern half of the US and is well known for transporting machinery and fabrications. Excellent benefits package, plus a company vehicle. Apply through Indeed or our company website: https://guymturner.com/careers/terminal-manager-2/

Turner Transfer (Guy M Turner, Inc.) is looking for a Terminal Manager to run our Baltimore terminal. The ideal candidate will have experience in dispatch / operations with an asset based heavy haul/oversized/flatbed company. Experience in oversize and heavy haul trucking is a plus. Must be able to manage a pool of drivers. Turner has a large yard in Baltimore with several trailers on hand (including specialty trailers). Turner has experienced drivers that currently work for this terminal (owner operators). If you have drivers & freight that would pair up with Turner's current customer base, we would be happy to entertain options. This is a great opportunity to grow with an established and well respected trucking company. You will be working in tandem with a Regional Sales Manager. (Besides drivers, you do not have any employees to manage in this role). Turner Transfer, a division of Guy M. Turner, Inc., is a 50 year old asset based flatbed, oversize, and heavy haul trucking company based in Greensboro, NC. Our parent company, Guy M Turner, is a 90 year old crane/rigging/heavy haul company also based in Greensboro, NC. Turner has 8 trucking terminals in the Eastern half of the US and is well known for transporting machinery and fabrications. Excellent benefits package, plus a company vehicle. Apply through Indeed or our company website: https://guymturner.com/careers/terminal-manager-3/

Overview ITS ConGlobal is the industry-leading provider of intermodal rail terminal services, auto loading and unloading and container depot services. We take pride in consistently delivering superior and reliable service, a broad scope of services and an exemplary safety record. We're currently seeking a Terminal Manager to join our team. The Terminal Manager will lead a complex operation focused on safety, administration, maintenance, train performance and productivity. Terminal Managers are charged with developing and driving terminal strategies and solutions through people, systems and process to continuously ensure excellence in safety, profitability and service. Successful Terminal Managers are critical thinkers that possess strong analytical and communication skills and embrace a rapid-paced environment. Responsibilities Terminal Manager * Leads Terminal to ensure KPIs are met; Train Performance, Lifts per Hour & Cost per Hour, etc. * Accountable for overall P&L responsibilities * Develops and drives existing staff to enhance Engagement & Retention within the Terminal * Builds collaborative partnerships between ITS and local railroad officers * Acts as key point of contact between ITS and our customers * Enforces and upholds all ITS rules, regulations and policies * Approaches violations with care and administers disciplinary actions when required * Monitors and approves terminal purchases for payment & manages purchases within budget * Approves weekly time & attendance and ensures data is accurate and timely * Partners with Talent Acquisition to ensure the Terminal is fully staffed * Owns the Training and Orientation process of all employees to ensure their ongoing success * Provides Terminal Metrics & Reports as needed * Other duties as assigned (administrative & non-administrative) This is an exciting time at ITS and we're seeking individuals to join our growing team! We offer full time employees the following; competitive compensation, benefits, 401K, vacation and the ability to create & implement vs. observe and maintain. Qualifications Requirements * Bachelor's degree preferred or related experience * 5+ years leadership experience * Prior (5+ years) intermodal, transportation, logistics or warehousing experience * Exceptional organizational, multi-tasking and time management skills * Excellent communication skills are mandatory * Proficient in Outlook and MS Office suite of products * Strong Work Ethic * Open availability * Willingness to work in varying weather conditions All qualified applicants will be given equal consideration regardless of race, age, sex, disability, sexual orientation, gender identity, marital status, color, religion, protected veteran status or national origin

Location: Louisville, Kentucky (US-KY) 40212 At Watco, we believe that our Team Members are our greatest asset. Our Team Members provide service excellence to all of our Customers and create our safety always culture. We value our Team Members by providing safe service, honest and fair relationships, and consistent communication. We offer our team members: · Competitive wages and career opportunities · 401k profit sharing · Full health, dental and vision benefits · Paid time off · Life and AD&D insurance · Paid on the job training Description * Must maintain regular, dependable attendance and a high level of performance. * Growth and development of business internally and externally with support of commercial team. * Facilitation and development of customer relations. * Formulate and follow weekly, monthly and annual budget and forecast. * Follow written and verbal directions to complete assigned tasks on schedule. * Read, write, and communicate in English & understand basic math. * Learn from directions, observations, and mistakes and apply procedures using good judgment. * Working knowledge of Watco Safety and Operating principles * Lead groups of team members and consistently show a high level of professionalism * Transload/transfer dry bulk products – Coal, Met Coke, Frac Sand, cement, grain, fertilizer, steel, aluminum and other products, to\from barges, railcars and trucks utilizing safe operating procedures. * Complete all applicable documentation, recordkeeping and daily inventory. * Conduct inspections and trainings. * Participate in safety briefings, job briefings, and any other pass on information from team members, management or customer. * Operate in a manner where SAFETY and ENVIRONMENT are of the highest importance. * Climb onto top and underneath railcars, walk in and on barges. * Climb ladders and steps and high elevation. * Perform structural inspections as required. * Prepare equipment for product transfer. * Start, stop, and operate engines/pumps within defined operating parameters. * Perform all work in compliance with Company standards, procedures, and regulatory requirements. * Ability to work outside majority of the time and withstand extreme weather conditions. * Must be able to work with a team, take direction and follow work rules, as well as, take on additional job responsibilities as needed. * Flexibility required; ability to work and be on call for 24/7 operation. * Other duties as assigned Requirements * Business degree is preferred but may accept a combination of education and experience. * Minimum 5 years' experience in multi commodity terminal. * Minimum of 2 years of Operational Leadership * High School Diploma or Equivalent * Valid Driver's License required. Machines, Tools, Special Equipment, Personal Protective Equipment Used Operate a loader for snow removal, impact guns, air tools, man lift to work in load out, be able to operate a vehicle, raise and lower loading arms, wire cutters to cut zip ties, power tools, wrenches. PPE; FR clothing, vest, hard hat, gloves, steel toed boots, safety glasses, radio PHYSICAL REQUIREMENTS Frequency Scale Strength Work Pattern N = Never Sedentary Full-time S = Seldom (1-10 %, up to 48 min) Light Part-time O = Occasional (11-33%, 48 min. – 2 hr 25 min) Medium Seasonal F = Frequent (34-66%, 2 hr 26 min – 5 hr 35 min) X Heavy 8-12 Hours Per Day C = Constant (67-100%, more than 5 hr 35 min) Very Heavy Days Per Week PHYSICAL DEMANDS FREQUENCY ACTIVITY DESCRIPTION % Time N S O F C Sitting X Standing X Walking X Lifting floor – waist N S O F C lbs. 30lbs X Lifting waist–shoulder N S O F C lbs. 10-15lbs X Lifting above shoulder N S O F C lbs. 0-5lbs X Carry (Dist.) N S O F C lbs. 20lbs Distance 25 feet X Pushing/ Pulling N S O F C Minimal 10-15lbs X lbs force N S O F C Climbing X Balancing X Stooping / Bending X Twisting* X Squatting / Kneeling X Crawling X Foot Controls X N S O F C Reaching Forward (Level) Below Waist Above Shoulder X X X Handle/Grasp X Fine Finger Manipulation X Hand Controls X Repetitive Motion X Body part: Hands\arms Cycles/hr. Vibratory Tasks X N S O F C Talking X Hearing X Visual: Need standard vision to perform job duties ENVIRONMENTAL CONDITIONS FREQUENCY ENVIRONMENTAL CONDITIONS FREQUENCY N S O F C N S O F C Exposure to Weather X Noise Intensity X Extreme Cold X Atmospheric Conditions X Extreme Hot X Exposed Heights X Wet and / or Humidity X Exposure to Electricity X Proximity to Moving Mechanical Parts X Exposure to Toxic / Caustic Chemicals X

Come be a part of the Watco Team! At Watco, we believe that our Team Members are our greatest asset. Our Team Members provide service excellence to all of our Customers and create our safety always culture. We value our Team Members by providing safe service, honest and fair relationships, and consistent communication. We offer our team members: * Competitive wages and career opportunities * 401k profit sharing * Full health, dental and vision benefits * Paid time off * Life and AD&D insurance * Paid on the job training Description * Must maintain regular, dependable attendance and a high level of performance * Follow written and verbal directions to complete assigned tasks on schedule. * Read, write, and communicate in English & understand basic math. * Learn from directions, observations, and mistakes and apply procedures using good judgment. * Working knowledge of Watco Safety and Operating principles * Lead large groups of team members and consistently show a high level of professionalism * Transload of transfer oil or dry bulk products - Frac Sand, salt, grain and other products, to\from railcars and trucks utilizing safe operating procedures. * Complete all applicable documentation, recordkeeping and daily inventory. * Conduct inspections and trainings. * Participate in safety briefings, job briefings, and any other pass on information from team members, management or customer. * Operate in a manner where SAFETY and ENVIRONMENT are of the highest importance. * Climb onto top and underneath railcars in order to inspect and seal railcars using a checklist * Perform structural inspections as required. * Prepare equipment for product transfer. * Start, stop, and operate engines/pumps within defined operating parameters. * Perform all work in compliance with Company standards, procedures, and regulatory requirements. * Ability to work outside majority of the time and withstand extreme weather conditions. * Must be able to work with a team, take direction and follow work rules, as well as, take on additional job responsibilities as needed. * Flexibility required; ability to work days, nights, weekends. * Other duties as assigned Requirements * Business degree is preferred but may accept a combination of education and experience * Minimum of 2 years of Operational Leadership * High School Diploma or Equivalent * Valid Driver's License required. Machines, Tools, Special Equipment, Personal Protective Equipment Used Operate a loader for snow removal, impact guns, air tools, man lift to work in load out, be able to operate a vehicle, raise and lower loading arms, wire cutters to cut zip ties, power tools, wrenches. PPE; FR clothing, vest, hard hat, gloves, steel toed boots, safety glasses, radio PHYSICAL REQUIREMENTS Frequency Scale Strength Work Pattern N = Never Full-time S = Seldom (1-10 %, up to 48 min) Light O = Occasional (11-33%, 48 min. – 2 hr 25 min) F = Frequent (34-66%, 2 hr 26 min – 5 hr 35 min) 8-12 Hours Per Day C = Constant (67-100%, more than 5 hr 35 min) Days Per Week PHYSICAL DEMANDS FREQUENCY ACTIVITY DESCRIPTION % Time N S O F C Sitting X Standing X Walking X Lifting floor – waist N S O F C lbs. 30lbs X Lifting waist–shoulder N S O F C lbs. 10-15lbs X Lifting above shoulder N S O F C lbs. 0-5lbs X Carry (Dist.) N S O F C lbs. 20lbs Distance 25 feet X Pushing/ Pulling N S O F C Minimal 10-15lbs X lbs force N S O F C Climbing X Balancing X Stooping / Bending X Twisting* X Squatting / Kneeling X Crawling X Foot Controls X N S O F C Reaching Forward (Level) Below Waist Above Shoulder X X X Handle/Grasp X Fine Finger Manipulation X Hand Controls X Repetitive Motion X Body part: Hands\arms Cycles/hr. Vibratory Tasks X N S O F C Talking X Hearing X Visual: Need standard vision to perform job duties ENVIRONMENTAL CONDITIONS FREQUENCY ENVIRONMENTAL CONDITIONS FREQUENCY N S O F C N S O F C Exposure to Weather X Noise Intensity X Extreme Cold X Atmospheric Conditions X Extreme Hot X Exposed Heights X Wet and / or Humidity X Exposure to Electricity X Proximity to Moving Mechanical Parts X Exposure to Toxic / Caustic Chemicals X

Company Overview: Forward Air Solutions (FAS), a division of Forward Air Inc., provides our customers with a customized consolidation and delivery process that controls costs and more effectively replenishes their network of stores in both major cities and more remote communities across the US. Our primary focus is on advancing the Pool Distribution concept to more customers, more industries and more places. We are dedicated to providing a unique and consistently reliable distribution network for the industries we serve, including; retail, hospitality, healthcare, and publishing. As an industry leader, we are dedicated to finding and developing the best people. We want individuals who share our core values and demonstrate a true passion for what we do. Forward Air offers excellent compensation and benefits packages to our employees, as well as tremendous growth opportunities for top performers. Position: Terminal Manager Job Description: Forward Air, Inc. is seeking a capable and career-oriented Terminal Manager to lead our fast-paced shipping/dock operation. The ideal candidate will supervise and coordinate all activities of dockworkers and other support personnel. He/she will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, he/she will provide dockworker training, performance feed-back, and provide disciplinary recommendations when necessary. Core Responsibilities & Duties: * Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations * Guarantee audit compliance within all areas of the operation * Review terminal operating reports and adjust labor schedules for increased efficiencies * Create onboarding strategies for hiring, training and overall employee retention * Focus on employee development: organic growth through cross-training * Ensure accurate daily asset reporting: Trailers, Forklifts, TAP Scanners, Load Bars and Containers * Manage and react to day-to-day operational requirements in a professional and timely manner * Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers * Assign job tasks to workers according to unloading and loading schedules * Ensure appropriate load plans and proper load balance to ensure safe vehicle operation * Coordinate work assignments, monitor performance, and provide training on relevant job duties * Provide a clean, safe working environment for all personnel and visiting customers * Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation * Must be able to frequently lift and/or move up to fifty (50) pounds * Must be able to occasionally lift and/or move up to ninety (90) pounds * Other duties as assigned Qualifications: * Strong team player that thrives in a fast-paced environment * Ability to drive performance of direct reports and lead a team in a lean manufacturing environment * Understand P&L statements and analyze areas for production improvement. * Must be willing to work various shifts and days per week. * International/Import experience is a plus * Minimum 3 years management experience * Degree preferred * Transportation experience preferred * Demonstrated operational management experience of minimum 15 person unit or larger required * Knowledge of proper freight handling techniques * Knowledge of Hazardous Materials handling * Ability to communicate effectively with all levels of operations * Must be flexible to work weekends and nights * Forklift and general freight handling experience Skills: * Ideal candidate will possess a can do attitude with a will do work ethic * Must have the ability to work in a fast paced environment * General computer skills - Microsoft Office, Outlook, AS400 * Excellent communication and problem solving skills Forward Air is an Equal Opportunity employer.

Job Summary * Lead, guide and direct terminal employees to include setting targets, monitoring performance, providing coaching, counseling and development. * Accountable for the management of an efficient, clean and safe LTL operation. * Responsible for all hiring, training and terminations; assuring all paperwork is processed according to proper Company guidelines with appropriate levels of follow up with management on timely task completion. * Enforce understanding and compliance with all Company policies and procedures; safety rules and government regulations. * Develop and deliver internal and external strategies to provide superior service to Estes' customers. Implement, analyze and monitor to ensure revenue, service goals, expenses, profits, budgets, and internal/external obligations with Estes' business partners are met. * Responsible for the creation and implementation of an annual yearly business plan for the terminal, along with Terminal strategies, Quarterly Business Reviews and Period P&L Analysis. * Support customer relationships, oversee profit and cost controls, and ensure safety, service, and quality measures are implemented, audited and monitored for corrections * Manage / oversee all terminal functions to include dock, city operations and scheduling for all timely freight deliveries * Responsible for meeting all the KPI's set forth by the company. * Maintain an effective working relationship with other departments such as safety, sales, claims, loss prevention, customer care, and fleet services * Directly investigate the source of customer complaints and respond accordingly to implement corrective actions and continuous improvement opportunities * Act as Company's representative before government agencies or legal representatives * Regular attendance is required * This is not an all-inclusive list of job requirements and/or duties and may not contain all capabilities necessary to perform the job at all times due to circumstances; Operational, safety and other needs may require the employee to perform any and all other duties as assigned; Employees are expected, and must be able to perform all such duties and tasks Qualifications * High School Diploma or General Educational Degree (GED), or any combination of education and experience, which would provide an equivalent background. Bachelor's Degree preferred * A minimum of five years management experience in the LTL industry preferred * Must have good computer skills (AS400 and MS Office a plus) * Proven leadership, team building and interpersonal relationship skills * Must have strong leadership skills including the ability to hire, coach, counsel, train, mentor and terminate employees * Possess excellent verbal, written and listening communication skills * Excellent planning and organization skills * Ability to create, implement and monitor training programs * Some traveling required * Must have a strong work ethic and good problem solving skills * Must be willing to work 50 hours/ week average * Must be able to work any shift and in all areas relative to the needs of the terminal and in any weather condition * Must be able to comply with all company policies, rules, procedures and Code of Conduct * Must be able to interact well with others * Must be able to work independently, or in a team setting * Must be capable of working under tight time constraints in a high volume environment with multiple priorities * Must be able to lift approximately 10-15 lbs., or more if required by the essential functions of the job * Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines * Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check * Must be authorized to work in the United States

We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. In order to maintain our high level of delivery standards and meet our customer's needs, the Wayfair Dedicated Operations team plays a key role in improving customer satisfaction and driving repeat business. We've been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding services, and reducing damage using our own physical, asset-based warehouses. We are looking for talented hard-working individuals to join our growing team – your professional home awaits you at Wayfair! What You'll Do * In the Terminal Manager role, you will play a key role in improving customer satisfaction and driving repeat business in their region by ensuring that Logistics Administrators and Home Delivery Partners provide world class customer experiences at every opportunity. * You will reduce Order Turn Time by monitoring scheduling platforms to ensure that orders are delivered as quickly as possible. * You'll proactively monitor order management systems and routing systems to optimize routes and resolve outstanding order issues. * You will monitor, report and improve KPI, including NPS, On Time Delivery %, Order Dwell Days. * You will provide instruction and feedback to third party delivery partners regarding objective and subjective KPIs. * You will create and implement training activities for administrative staff. * You will supervise Deliver team while they perform day-to-day job functions. What You'll Need * Strong leadership skills, and the ability to build and manage teams. * Proactive in identifying opportunities for improvement and driving process improvements. * Knowledge of the safety and legal documentation processes for handling warehouse related activities (MSDS, Equipment Checklist, BOL). * Comfort with delivery routing technologies/strategies. * BA/BS in management, administration, supply chain, or customer service. * 5+ years working experience in distribution. * Bilingual is a plus.