Terminal Manager Job Description Sample

Job Summary

• Lead, guide and direct terminal employees to include setting targets, monitoring performance, providing coaching, counseling and development.

• Accountable for the management of an efficient, clean and safe LTL operation.

• Responsible for all hiring, training and terminations; assuring all paperwork is processed according to proper Company guidelines with appropriate levels of follow up with management on timely task completion.

• Enforce understanding and compliance with all Company policies and procedures; safety rules and government regulations.

• Develop and deliver internal and external strategies to provide superior service to Estes' customers. Implement, analyze and monitor to ensure revenue, service goals, expenses, profits, budgets, and internal/external obligations with Estes' business partners are met.

• Responsible for the creation and implementation of an annual yearly business plan for the terminal, along with Terminal strategies, Quarterly Business Reviews and Period P&L Analysis.

• Support customer relationships, oversee profit and cost controls, and ensure safety, service, and quality measures are implemented, audited and monitored for corrections

• Manage / oversee all terminal functions to include dock, city operations and scheduling for all timely freight deliveries

• Responsible for meeting all the KPI's set forth by the company.

• Maintain an effective working relationship with other departments such as safety, sales, claims, loss prevention, customer care, and fleet services

• Directly investigate the source of customer complaints and respond accordingly to implement corrective actions and continuous improvement opportunities

• Act as Company's representative before government agencies or legal representatives

• Regular attendance is required

• This is not an all-inclusive list of job requirements and/or duties and may not contain all capabilities necessary to perform the job at all times due to circumstances; Operational, safety and other needs may require the employee to perform any and all other duties as assigned; Employees are expected, and must be able to perform all such duties and tasks

Qualifications

• High School Diploma or General Educational Degree (GED), or any combination of education and experience, which would provide an equivalent background. Bachelor's Degree preferred

• A minimum of five years management experience in the LTL industry preferred

• Must have good computer skills (AS400 and MS Office a plus)

• Proven leadership, team building and interpersonal relationship skills

• Must have strong leadership skills including the ability to hire, coach, counsel, train, mentor and terminate employees

• Possess excellent verbal, written and listening communication skills

• Excellent planning and organization skills

• Ability to create, implement and monitor training programs

• Some traveling required

• Must have a strong work ethic and good problem solving skills

• Must be willing to work 50 hours/ week average

• Must be able to work any shift and in all areas relative to the needs of the terminal and in any weather condition

• Must be able to comply with all company policies, rules, procedures and Code of Conduct

• Must be able to interact well with others

• Must be able to work independently, or in a team setting

• Must be capable of working under tight time constraints in a high volume environment with multiple priorities

• Must be able to lift approximately 10-15 lbs., or more if required by the essential functions of the job

• Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines

• Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check

• Must be authorized to work in the United States

A. Duie Pyle is the Northeast's premier integrated supply chain solutions provider ideally equipped in servicing the congested Northeastern metropolitan region.

Family-owned since 1924 and with over3,000 employees, A. Duie Pyle specializes in providing engineered logistics solutions and consultative services utilizing our vast network of LTL Service Centers, strategically located warehouses, custom dedicated fleet operations and specialized truckloadservices through our Brokerage Solutions.

Reviewing and managing results of terminal operations reports on revenues derived, costs of operation, accidents and claims.

Inspecting terminal facilities for conformance to established safety rules and regulations.

Maintaining cleanliness of facility; ensuring maintenance repairs are done in a timely manner.

Monitoring budget and operating metrics while diagnosing and improving processes, procedures and performance.

Executing necessary precautions to ensure safety and compliance with Company, OSHA, and DOT rules and regulations.

Overseeing Service Center personnel including hiring, coaching, disciplining, training and evaluating employee performance.

Directly supervising front line leadership, administrative support and drivers.

Requirements

HS Diploma or equivalent.

Good computer skills; familiarity with Microsoft Office applications.

Ability to solve problems.

Good communication skills; excellent attention to detail and decision making skills.

Team oriented with good interpersonal skills; demonstrates initiative.

Ability to work all shifts as required.
3 – 5 years of previous LTL management experience.

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status

Key Words- Manager, Terminal Manager, Service Center Manager, LTL Manager, Distribution Manager

Overview

ITS ConGlobal is the industry-leading provider of intermodal rail terminal services, auto loading and unloading and container depot services. We take pride in consistently delivering superior and reliable service, a broad scope of services and an exemplary safety record. We're currently seeking a Terminal Manager to join our team.

The Terminal Manager will lead a complex operation focused on safety, administration, maintenance, train performance and productivity. Terminal Managers are charged with developing and driving terminal strategies and solutions through people, systems and process to continuously ensure excellence in safety, profitability and service. Successful Terminal Managers are critical thinkers that possess strong analytical and communication skills and embrace a rapid-paced environment.

Responsibilities

Terminal Manager

• Leads Terminal to ensure KPIs are met; Train Performance, Lifts per Hour & Cost per Hour, etc.

• Accountable for overall P&L responsibilities

• Develops and drives existing staff to enhance Engagement & Retention within the Terminal

• Builds collaborative partnerships between ITS and local railroad officers

• Acts as key point of contact between ITS and our customers

• Enforces and upholds all ITS rules, regulations and policies

• Approaches violations with care and administers disciplinary actions when required

• Monitors and approves terminal purchases for payment & manages purchases within budget

• Approves weekly time & attendance and ensures data is accurate and timely

• Partners with Talent Acquisition to ensure the Terminal is fully staffed

• Owns the Training and Orientation process of all employees to ensure their ongoing success

• Provides Terminal Metrics & Reports as needed

• Other duties as assigned (administrative & non-administrative)

This is an exciting time at ITS and we're seeking individuals to join our growing team! We offer full time employees the following; competitive compensation, benefits, 401K, vacation and the ability to create & implement vs. observe and maintain.

Qualifications

Requirements

• Bachelor's degree preferred or related experience

• 5+ years leadership experience

• Prior (5+ years) intermodal, transportation, logistics or warehousing experience

• Exceptional organizational, multi-tasking and time management skills

• Excellent communication skills are mandatory

• Proficient in Outlook and MS Office suite of products

• Strong Work Ethic

• Open availability

• Willingness to work in varying weather conditions

All qualified applicants will be given equal consideration regardless of race, age, sex, disability, sexual orientation, gender identity, marital status, color, religion, protected veteran status or national origin

Come be a part of the Watco Team!

At Watco, we believe that our Team Members are our greatest asset. Our Team Members provide service excellence to all of our Customers and create our safety always culture. We value our Team Members by providing safe service, honest and fair relationships, and consistent communication.

We offer our team members:

• Competitive wages and career opportunities

• 401k profit sharing

• Full health, dental and vision benefits

• Paid time off

• Life and AD&D insurance

• Paid on the job training

The Terminal Manager will be responsible for maintaining regular, dependable attendance and a high level of performance as well as leading large groups of team members and consistently showing a high level of professionalism. The ability to work with others to be productive is essential to the success of this position, the company, and all employees. All team members in the entire organization are to treat each other in the same manner that they would expect to be treated themselves.

Essential Duties and Responsibilities:

• Follow written and verbal directions to complete assigned tasks on schedule.

• Read, write, and communicate in English & understand basic math.

• Learn from directions, observations, and mistakes and apply procedures using good judgment.

• Working knowledge of Watco Safety and Operating principles

• Lead large groups of team members and consistently show a high level of professionalism

• Transload of transfer oil or dry bulk products - Frac Sand, salt, grain and other products, to\from railcars and trucks utilizing safe operating procedures.

• Complete all applicable documentation, recordkeeping and daily inventory.

• Conduct inspections and trainings.

• Participate in safety briefings, job briefings, and any other pass on information from team members, management or customer.

• Operate in a manner where SAFETY and ENVIRONMENT are of the highest importance.

• Climb onto top and underneath railcars in order to inspect and seal railcars using a checklist

• Perform structural inspections as required.

• Prepare equipment for product transfer.

• Start, stop, and operate engines/pumps within defined operating parameters.

• Perform all work in compliance with Company standards, procedures, and regulatory requirements.

• Ability to work outside majority of the time and withstand extreme weather conditions.

• Must be able to work with a team, take direction and follow work rules, as well as, take on additional job responsibilities as needed.

• Flexibility required; ability to work days, nights, weekends.

• Other duties as assigned

Qualifications:

• Business degree is preferred but may accept a combination of education and experience

• Minimum of 2 years of Operational Leadership

• High School Diploma or Equivalent

• Valid Driver's License required.

Machines, Tools, Special Equipment, Personal protective equipment Used:

• Operate a loader for snow removal, impact guns, air tools, man lift to work in load out, be able to operate a vehicle, raise and lower loading arms, wire cutters to cut zip ties, power tools, wrenches.
• PPE; FR clothing, vest, hard hat, gloves, steel toed boots, safety glasses, radio

PHYSICAL REQUIREMENTS

Frequency Scale

Strength

Work Pattern

N = Never

Sedentary

Full-time

S = Seldom (1-10 %, up to 48 min)

Light

Part-time

O = Occasional (11-33%, 48 min. – 2 hr 25 min)

Medium

Seasonal

F = Frequent (34-66%, 2 hr 26 min – 5 hr 35 min)

Heavy
8-12

Hours Per Day

C = Constant (67-100%, more than 5 hr 35 min)

Very Heavy
5

Days Per Week

PHYSICAL DEMANDS

FREQUENCY

ACTIVITY DESCRIPTION

N

S

O

F

C

Sitting

X

Required to sometimes sit while performing inspections, maintenance, and repair duties.

Standing

X

Required to sometimes stand while performing inspections, maintenance, and repair duties.

Walking

X

Required to frequently walk on, to and from locomotive.

Lifting

(floor-waist)

N

S

O

F

C

lbs.

Up to 50 lbs frequently
51-100 lbs occasionally

X

X

Lifting

(waist-shoulder)

N

S

O

F

C

lbs.

Up to 50 lbs frequently
51-100 lbs occasionally

X

X

Lifting

(above shoulder)

N

S

O

F

C

lbs.

Up to 50 lbs occasionally

Carry

(Dist.)

N

S

O

F

C

lbs.

Up to 50 lbs frequently
51-100 lbs occasionally

X

X

Pushing/

Pulling

N

S

O

F

C

Up to 100 lbs.

X

lbs. force

N

S

O

F

C

Climbing

X

On and off locomotives for repair

Balancing

X

On and off locomotives for repair

Stooping / Bending

X

On and off locomotives for repair

Twisting*

X

On and off locomotives for repair

Squatting / Kneeling

X

On and off locomotives for repair

Crawling

X

On and off locomotives for repair

Foot Controls

X

Driving truck and equipment

N

S

O

F

C

Reaching Forward

(Level) Below Waist

Above Shoulder

X

Perform inspections, maintenance, and repair duties

X

Perform inspections, maintenance, and repair duties

X

Perform inspections, maintenance, and repair duties

Handle/Grasp

X

Required to handle/grasp tools and components

Fine Finger Manipulation

X

Required to manipulate fingers for inserting bolts, nuts, screws, wire terminals, etc.

Hand Controls

X

Required to operate tools, wrenches, crane and forklift controls

Repetitive Motion

X

Body part:

Upper torso

Cycles/hr.

Vibratory Tasks

X

Required to operate impact wrenches

N

S

O

F

C

Talking

X

Must be able to communicate

Hearing

X

Must be able to hear verbal instruction along with normal and abnormal machinery noise

Hearing/Visual:

Baseline hearing/vision exam

DOT exams as required

ENVIRONMENTAL CONDITIONS

FREQUENCY

ENVIRONMENTAL CONDITIONS

FREQUENCY

N

S

O

F

C

N

S

O

F

C

Exposure to Weather

X

Noise Intensity

X

Extreme Cold

X

Atmospheric Conditions

X

Extreme Hot

X

Exposed Heights

X

Wet and / or Humidity

X

X

Exposure to Electricity

X

Proximity to Moving Mechanical Parts

X

Exposure to Toxic / Caustic Chemicals

X

Note: The statements herein are intended to describe the general nature and level of work being performed by team members assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Summary

• Lead, guide and direct terminal employees to include setting targets, monitoring performance, providing coaching, counseling and development.

• Accountable for the management of an efficient, clean and safe LTL operation.

• Responsible for all hiring, training and terminations; assuring all paperwork is processed according to proper Company guidelines with appropriate levels of follow up with management on timely task completion.

• Enforce understanding and compliance with all Company policies and procedures; safety rules and government regulations.

• Develop and deliver internal and external strategies to provide superior service to Estes' customers. Implement, analyze and monitor to ensure revenue, service goals, expenses, profits, budgets, and internal/external obligations with Estes' business partners are met.

• Responsible for the creation and implementation of an annual yearly business plan for the terminal, along with Terminal strategies, Quarterly Business Reviews and Period P&L Analysis.

• Support customer relationships, oversee profit and cost controls, and ensure safety, service, and quality measures are implemented, audited and monitored for corrections

• Manage / oversee all terminal functions to include dock, city operations and scheduling for all timely freight deliveries

• Responsible for meeting all the KPI's set forth by the company.

• Maintain an effective working relationship with other departments such as safety, sales, claims, loss prevention, customer care, and fleet services

• Directly investigate the source of customer complaints and respond accordingly to implement corrective actions and continuous improvement opportunities

• Act as Company's representative before government agencies or legal representatives

• Regular attendance is required

• This is not an all-inclusive list of job requirements and/or duties and may not contain all capabilities necessary to perform the job at all times due to circumstances; Operational, safety and other needs may require the employee to perform any and all other duties as assigned; Employees are expected, and must be able to perform all such duties and tasks

Qualifications

• High School Diploma or General Educational Degree (GED), or any combination of education and experience, which would provide an equivalent background. Bachelor's Degree preferred

• A minimum of five years management experience in the LTL industry preferred

• Must have good computer skills (AS400 and MS Office a plus)

• Proven leadership, team building and interpersonal relationship skills

• Must have strong leadership skills including the ability to hire, coach, counsel, train, mentor and terminate employees

• Possess excellent verbal, written and listening communication skills

• Excellent planning and organization skills

• Ability to create, implement and monitor training programs

• Some traveling required

• Must have a strong work ethic and good problem solving skills

• Must be willing to work 50 hours/ week average

• Must be able to work any shift and in all areas relative to the needs of the terminal and in any weather condition

• Must be able to comply with all company policies, rules, procedures and Code of Conduct

• Must be able to interact well with others

• Must be able to work independently, or in a team setting

• Must be capable of working under tight time constraints in a high volume environment with multiple priorities

• Must be able to lift approximately 10-15 lbs., or more if required by the essential functions of the job

• Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines

• Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check

• Must be authorized to work in the United States

Responsible for the finances of the terminal, including establishing budgets and financial goals, controlling costs, prepare weekly forecasts for budgetary analysis and controlling capital expenditures.Advise senior management of progress toward objectives and develop strategies for necessary adjustments.Coordinate with EHS to implement and monitor safety policies and implementation of safety programs

Develop, implement and assure compliance with company policies and procedures

Recognize and promote ideas that provide safer, more efficient and cost effective operations.Assure compliance with governmental regulations; i.e., DEP, GADEP, US Coast Guard, etc.Manage the department's operating expenses efficiently and responsibly

Assist in the planning and administration of the facility's human resource policies and programs, including job requisitions, interviewing, hiring, etc.Ensure organization is operating in compliance within commercial contracts

Manage and develop employees through defined performance management program; i.e., reward and recognition, corrective actions, as required

Development of supervisors and other professionals: includes training, coaching and mentoring

Assure customer product quality maintenance through lab services direction

Coordinate with Customer Service, finance, Maintenance and Engineering departments. Follow up on work orders, work processes, product inventory, invoice approval, etc.Maintain communications with customers concerning their operational needs and inquiries

Assist the commercial group in managing customer relationships, including new business, contract renewals, expansion of current business and business review management

Assure quality and reliability of the associated IT, operational, and vapor collection systems

Responsible for hiring personnel in accordance with Kinder Morgan's hiring requirements and policies, to include meeting essential qualifications while meeting EEO requirements

Make wage increase recommendations in accordance with Company guidelines and standards

Manage and monitor manpower / vacations

Monitor / review overtime to ensure compliance with operational requirements and budget

Develop and oversight of the facilities training plan

Ensure accurate accountability is maintained at all times of liquid inventory

Any and all assignments as directed by senior management.

Position Requirements

Working knowledge of facility management

Certifications, Licenses, Registrations: Must have and maintain a valid driver’s license and be insurable by the Company insurance carrier

Excellent math skills (addition, subtraction, multiplication, division, percentages and fractions) are required

Excellent verbal and written communication skills, including, but not limited to, the ability to present ideas, proposals and results to business segment leaders and to internal and external customers

Ability to organize and prioritize daily work, including tracking and managing projects and seeing projects to completion

Solid leadership, communication, motivation and interpersonal skills and the ability to manage projects

Must possess strong verbal and written communication skills

Must be able to prioritize and manage a diverse number of operational activities and projects

Must be able to maintain regular, dependable attendance and high level of performance

Must be able to work with a team, take direction from supervisor(s) or management, adhere to required work schedules, focus attention on details and follow work rules as well as take on additional job responsibilities a needed

Must be able to work from written and/or verbal instructions

Must be able to take initiative, exhibit self-direction and work with co-workers to accomplish defined goals in a fast paced, challenging environment

Physical Demands:Must meet physical requirements including, but not limited to: routine walking, stooping, kneeling, crouching, bending and squatting, climbing up / down ladders and stairs, standing, sitting and negotiating uneven and moving surfaces.Specific vision abilities required include close vision, distance vision, peripheral vision , depth perception and the ability to adjust focus

Must meet medical criteria for use of respiratory protective equipment when needed.Working Conditions:Will be required to carry a company provided cell phone / pager and be available to respond during working and non-working hours. Must be accessible 24/7.Must be willing / able to work all shifts, overtime, weekends and holidays as needed and required

Will be subject wo working outside in extreme weather conditions

Must be able to work under pressure to meet deadlines

Supervisory Responsibility:Responsible for the effective supervision of all operations personnel within the facility

Responsible for ensuring that direct reports are operating the facility within the company procedures and following our Core PrinciplesResponsible for approving vacation requests for the entire operations department

Responsible for creating the schedule to maintain adequate staffing at all times

Responsible for leading and directing the daily operations with adequate field presence to ensure the terminal is running in safe, quality & cost effective manner

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Hub Group, Inc (NASDAQ: HUBG) is a $4 billion provider of multi-modal transportation services. Our 4,000 employees deliver innovative solutions and industry leading service to help our customers better control their supply chains and associated costs. Our collaborative and inclusive culture offers extensive career development and learning opportunities. We were recently ranked in the top 25 of America's Best Midsize Employers by Forbes.

The Terminal Manager ("TM") is responsible for leading safe operations while delivering high service/quality and overall cost performance of the terminal. The TM will interact with all levels of company personnel to collaboratively develop opportunities to reduce freight cost. This position is responsible to lead a team of Company Drivers and/or Owner Operators as well as terminal staff, in a fast-paced environment.

Essential Job Functions

• Manage, direct, and lead all functions within a terminal. Primary areas of accountability include: productivity, service, safety, CSA performance, loaded mile ratio, driver retention, working driver percentage, cost per dray management, and asset management.

• Responsible for the creation and implementation of an annual yearly business plan for the Terminal, along with Terminal strategies.

• Conduct monthly results reviews of all key accountability areas

• Develop and deliver internal and external strategies to provide superior service to customers.

• Implement, analyze and monitor to ensure, service goals, expenses, budgets.

• Support customer relationships when required and ensure that safety, service, and quality measures are implemented, audited and monitored for corrections.

• Ensure that a safe working environment is provided for all employees and owner operator contractors.

• Enforce understanding and compliance with all Company policies and procedures, Code of Conduct, and federal and state Department of Transportation rules and regulations.

• Create an atmosphere of trust and teamwork that values the contributions of all employees and owner operator contractors in support of a high performance culture.

• Lead efforts and special project teams as needed.

• Lead and develop internal staff through the use of individual development plans, goal setting and monthly results reviews. They should also provide on the spot coaching when needed.

• Conduct semiannual performance appraisals with their office staff.

• Leads the terminal by demonstrating a "can do" attitude with a "will do" work ethic and a strong sense of self-initiative.

• Bachelor's degree or equivalent combination of education and work experience with a Bachelor's degree in Transportation, Logistics, Supply Chain or Business preferred

• At least 5-7 years experience in transportation management along with a thorough, demonstrated understanding of terminal operations

• Knowledge of transportation operations and laws, federal safety regulations and maintenance requirements preferred

• Effective verbal, written and interpersonal skills in addition to a proven track record of success

• Demonstrated ability to plan, manage, direct and lead multiple tasks at once

• Computer proficiency with Word, Excel, and Outlook is required. Knowledge of Transportation Software is a plus

We are committed to a policy of Equal Employment Opportunity and will not discriminate on any legally recognized basis, including but not limited to race, age, color, religion, sex, marital status, national origin, citizenship, ancestry, non-job related handicap or disability or veteran status. Hub Group is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to careers@hubgroup.com and let us know the nature of your request and your contact information.

HGT

Overview

ITS ConGlobal is the industry-leading provider of intermodal rail terminal services, auto loading and unloading and container depot services. We take pride in consistently delivering superior and reliable service, a broad scope of services and an exemplary safety record. We're currently seeking a Terminal Manager to join our team.

The Terminal Manager will lead a complex operation focused on safety, administration, maintenance, train performance and productivity. Terminal Managers are charged with developing and driving terminal strategies and solutions through people, systems and process to continuously ensure excellence in safety, profitability and service. Successful Terminal Managers are critical thinkers that possess strong analytical and communication skills and embrace a rapid-paced environment.

Responsibilities

Terminal Manager

• Leads Terminal to ensure KPIs are met; Train Performance, Lifts per Hour & Cost per Hour, etc.

• Accountable for overall P&L responsibilities

• Develops and drives existing staff to enhance Engagement & Retention within the Terminal

• Builds collaborative partnerships between ITS and local railroad officers

• Acts as key point of contact between ITS and our customers

• Enforces and upholds all ITS rules, regulations and policies

• Approaches violations with care and administers disciplinary actions when required

• Monitors and approves terminal purchases for payment & manages purchases within budget

• Approves weekly time & attendance and ensures data is accurate and timely

• Partners with Talent Acquisition to ensure the Terminal is fully staffed

• Owns the Training and Orientation process of all employees to ensure their ongoing success

• Provides Terminal Metrics & Reports as needed

• Other duties as assigned (administrative & non-administrative)

This is an exciting time at ITS and we're seeking individuals to join our growing team! We offer full time employees the following; competitive compensation, benefits, 401K, vacation and the ability to create & implement vs. observe and maintain.

Qualifications

Requirements

• Bachelor's degree preferred or related experience

• 5+ years leadership experience

• Prior (5+ years) intermodal, transportation, logistics or warehousing experience

• Exceptional organizational, multi-tasking and time management skills

• Excellent communication skills are mandatory

• Proficient in Outlook and MS Office suite of products

• Strong Work Ethic

• Open availability

• Willingness to work in varying weather conditions

All qualified applicants will be given equal consideration regardless of race, age, sex, disability, sexual orientation, gender identity, marital status, color, religion, protected veteran status or national origin

Company Overview:

Forward Air Solutions (FAS), a division of Forward Air Inc., provides our customers with a customized consolidation and delivery process that controls costs and more effectively replenishes their network of stores in both major cities and more remote communities across the US. Our primary focus is on advancing the Pool Distribution concept to more customers, more industries and more places. We are dedicated to providing a unique and consistently reliable distribution network for the industries we serve, including; retail, hospitality, healthcare, and publishing.

Forward Air Inc. is a publicly traded (NASDQ: FWRD) and highly respected transportation and logistics Company with revenues of approximately $1B annually. We are a growth-oriented company that has doubled in size over the past 5 years. We have an aggressive growth strategy and need great talent to help us achieve our goals. As an industry leader - we are dedicated to finding and developing the best people. We want individuals who share our core values and demonstrate a true passion for what we do. Forward Air offers excellent compensation and benefits packages to our employees, as well as tremendous growth opportunities for top performers.

Position: Terminal Manager

Job Description:

Forward Air Solutions. is seeking a capable and career-oriented Terminal Manager to lead our fast-paced shipping/dock operation. The ideal candidate will supervise and coordinate all activities of dockworkers and other support personnel. He/she will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, he/she will provide dockworker training, performance feed-back, and provide disciplinary recommendations when necessary.

Core Responsibilities & Duties:

• Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations

• Guarantee audit compliance within all areas of the operation

• Review terminal operating reports and adjust labor schedules for increased efficiencies

• Create onboarding strategies for hiring, training and overall employee retention

• Focus on employee development: organic growth through cross-training

• Ensure accurate daily asset reporting: Trailers, Forklifts, TAP Scanners, Load Bars and Containers

• Manage and react to day-to-day operational requirements in a professional and timely manner

• Must be able to frequently lift and/or move up to fifty (50) pounds

• Must be able to occasionally lift and/or move up to ninety (90) pounds

• Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers

• Assign job tasks to workers according to unloading and loading schedules

• Ensure appropriate load plans and proper load balance to ensure safe vehicle operation

• Coordinate work assignments, monitor performance, and provide training on relevant job duties

• Provide a clean, safe working environment for all personnel and visiting customers

• Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation

• Other duties as assigned

Qualifications:

• Strong team player that thrives in a fast-paced environment

• Ability to drive performance of direct reports and lead a team in a lean manufacturing environment

• Understand P&L statements and analyze areas for production improvement.

• Must be willing to work various shifts and days per week.

• International/Import experience is a plus

• Minimum 3 years management experience

• Degree preferred

• Transportation experience preferred

• Demonstrated operational management experience of minimum 15 person unit or larger required

• Knowledge of proper freight handling techniques

• Knowledge of Hazardous Materials handling

• Ability to communicate effectively with all levels of operations

• Must be flexible to work weekends and nights

• Forklift and general freight handling experience

Skills:

• Must have the ability to work in a fast paced environment

• General computer skills - Microsoft Office, Outlook, AS400

• Excellent communication and problem solving skills

We recognize people as our most valuable asset. Our competitive salary and benefits package includes 401K, performance bonuses, stock ownership plans, dental insurance, medical insurance, disability benefits, prescription drug coverage, confidential employee assistance programs, life insurance, vision care plan, paid sick time, paid company holidays, and paid vacations.

Forward Air is an Equal Opportunity employer.