Thornburg Job Description Sample
Assistant Service Manager
Icahn Automotive Group LLC (Icahn Automotive) was formed by its parent, Icahn Enterprises L.P. (NASDAQ: IEP), to invest in and operate businesses involved in aftermarket parts distribution and service. Our businesses have a singular focus: provide premium automotive parts and services at a great value. The businesses of Icahn Automotive today consist of Pep Boys® automotive aftermarket retail and service chain, Auto Plus® automotive aftermarket parts distributor, Precision Tune Auto Care® owned and franchised automotive service centers, and AAMCO Total Auto Care franchised service centers. The businesses of Icahn Automotive total over 22,000 employees, over 2,000 company-owned and franchise locations and 25 distribution centers throughout the US, Canada, and Puerto Rico.
Support the service and tire team under the direction of the Manager, Store Service. Assist in driving sales across service labor, parts, tires, and fleet business and you provide essential selling and task support by partnering with management to make certain that the service repair business is organized, store operations are running efficiently, and shop productivity is maintained to company standards. This position has been designated as a safety-sensitive position.
Duties & Responsibilities
Under the direction of the Store Manager of Service, assists in various aspects of customer care, work order and register assistance, facility maintenance, and merchandising activities, including tire related stocking. Ensure that service equipment is in proper working order and housekeeping standards are followed according to SSC direction and instruction.
Follow all policies and procedures related to all point of sale (POS) transactions, inventory integrity, reverse logistics, cash, credit, check, refund and return policies and purchase for re-sale parts (OP) procurement and vendor payment practices.
Work with the management team to react to customer service issues, customer complaints, and/or business opportunities.
Drives sales goals for the service center operation, both through personal engagement with customers and by observing and coaching the advisors on their customer interactions.
Assist the Store Manager of Service in training and coaching service selling associates on "Pep Boys Customer Care Process," Courtesy Vehicle Inspections (CVIs), and general operation of store systems. Performs CVIs and other service-related tasks as qualified and directed.
Assist in monitoring the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety. Help with the day-to-day operations of the back shop, such as ensuring that the service staff complete CVIs through associate observations.
Effectively communicates with all store associates, management, and customers.
In the absence of any management, the Assistant Service Manager will act as the primary supervisor for the store staff, observing and coordinating operational activities.
Key holder and responsible for basic and detailed opening and closing responsibilities.
Other duties as assigned.
Knowledge, Skills, and Abilities
High school diploma or equivalent required.
One year of experience in automotive service environment.
Valid Driver's License .
Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
Acted as a work lead or supervisor previously.
Ability to exercise judgement and to work independently.
Strong customer service skills.
Ability to handle difficult customer situations.
Comfortable utilizing up-sell techniques.
Strong cash handling skills, including the use of POS systems.
Strong verbal communication skills.
Demonstrated consistency, accuracy and follow-through.
Ability to work Days, Nights, Holidays and Weekends.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Climb up and down ladders to retrieve and stock merchandise.
Communicate effectively in person, by telephone, or by using telecommunications equipment.
Enters and locates information on computer.
Presents information to small and large groups.
Visually verifies information, often in small print.
Safely operates a motor vehicle.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Strategic Sales Executive
As a Strategic Salesperson for SCA Technologies, your focus will be to grow the sales of SCA Planner software-as-a-service (SaaS) product in the North American market. The candidate should have a strong network of contacts and selling experience in one of the following industries: food supply chain, food manufacturing, or distribution/warehousing. This position reports to Sales leadership and will be responsible for increasing company profits by growing business at current customers and acquiring new customers within an assigned market territory or industry. This position does require you to be based in the company headquarters in Pittsburgh, PA.
- Achieve or exceed the annual sales target
- Collaborate with management to develop a sales plan for a defined market
- Travel to manufacturing and distribution facilities to assess viable applications to meet the customers' needs
- Quantify business value and ROI for the Customers' investment
- Generate leads, develop proposals and close orders
- Determine customer requirements and expectations in order to recommend specific products
- Increase business by finding and qualifying new business using sales techniques to cross-sell and up-sell
- Increase business and account base by collaborating with SCA Technologies channel partners
- Demonstrated success achieving sales goals
- Demonstrated proficiency in forecast accuracy and business management
- Bachelor's Degree in Engineering or related experience preferred
- Ability to work as part of a team and be coachable to SCA Technologies’ sales process
- Strong communication skills, including presentation, professional writing, and negotiations
- Six Sigma and Lean Manufacturing knowledge a plus
- Motivated self-starter, comfortable in fast-paced environment
- Proficient with Salesforce and LinkedIn
Retail Store Associate
Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we're shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person's unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time.
The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others.
Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
Supporting opening and closing store activities, when needed
Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
- At least 16 years of age
Remaining upright on the feet, particularly for sustained periods of time
Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details
- Previous experience in a retail or customer service setting
- High School diploma or equivalent
It's a new day in health care.
Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.
We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.
CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.
If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or firstname.lastname@example.org. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Junior Assistant Manager - Mckees Rocks, PA
Rainbow USA is recognized as one of the fastest growing junior, kids, plus, and petite, specialty apparel retail chains and has grown to over 1,000 retail stores! We have multiple retail lines that pride themselves on their impeccable customer service, strong customer loyalty, and fashion forward apparel. The company has been privately held and debt free since 1935. Since 1980 Rainbow has grown from 32 locations to currently 1100 stores nationally. Rainbow USA is a progressive and rapidly growing retail organization that consistently thrives to open 60 retail store locations each year.
Looking for Career Growth? 60 Stores a year means 4-5 NEW Districts and 1 NEW Region a year.
We are seeking friendly, high energy, customer oriented, fashion forward managers with a retail background to join our winning team!
Junior Assistant Manager - This is our entry level management position, which will allow you to learn our business, while giving you the skills to operate one of our stores. At least 6 months experience as a department manager in a retail store is required
Excellent ability to train and motivate staff
Able to handle multi-tasks
Friendly and courteous with a positive attitude
Strong interpersonal skills
Able to organize and prioritize work
Must be punctual
Must be organized
Must have great attention to detail
Must be a team-player
We offer great compensation and benefits package, and room for professional growth and development.
Medical Lab Courier - Pittsburgh Area
Location McKees Rocks, Pennsylvania Job ID 19-78435
LabCorp is currently seeking a Service Rep (Courier) for the McKees Rocks, PA branch. This is a full time benefited position working on the afternoon shift. Must have a valid driver's license and a good driving record. Previous route experience would be preferred. Basic computer skills will be needed.
Load all necessary supplies needed for the daily pickups
Complete daily pick up schedule in a timely manner
Deliver all daily pick-ups to your branch at the end of your shift
Handle all specimens and lab samples in safe and efficient manner
Safely operate company vehicle and obey all traffic laws
Utilize handheld electronic device to manage daily pick ups
Work directly with dispatcher for additional pick-ups as needed
Evaluate traffic patterns, alternative routes and weather conditions as needed
Personal use of company vehicle may be available
High School Diploma or equivalent
Previous driver/courier experience is preferred
Customer service experience is a plus
Must have a Valid Driver's License and clean driving record
Must be at least 21 years old
Very punctual and strong time management skills
Strong attention to detail and organizational skills
Ability to problem solve customer issues
Ability to lift up to 50 lbs.
Ability to meet the physical demands of the position
9:30pm with a Saturday rotation 11am
Check out where you could be working if you apply.
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Labcorp Specialty Labs
LabCorp and its Specialty Testing Group, a fully integrated portfolio of specialty and esoteric testing laboratories.
Career Growth at LabCorp.
Help contribute to health care decisions nationwide.
What you need to know about applying at LabCorp.
Branch Sales & Service Associate I (U)(Mlo)
Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.
We're ALDI, one of America's favorite grocers. We've grown a lot in the past few years, expanding our reach and customer base all around the country. Whether it's in customer service or our exceptional products, we owe our success to the efficiencies we create in every corner of our company and the people at each level who make that happen.
Our store employees are the face of the ALDI shopping experience. Their hard work makes it possible to uphold our company philosophy, providing quality products at the best possible price. Their smiles and pleasant demeanors keep customers coming back time and time again. Our store employees work many roles - from store associate to cashier to stocker - while providing excellent customer service. As a store employee, you're also responsible for merchandising product, monitoring inventory and keeping the store looking its best. It's an opportunity to get more out of your career and grow in an exciting environment.
Position Type: Full-Time
Starting Wage: $12.70/hour plus a pay increase after 6 months of employment
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
Assists management in achieving store appearance and maintenance standards.
Identifies and rectifies hazards and/or equipment in need of maintenance to provide a safe environment.
Assists management in achieving payroll and total loss goals.
Assists customers with problems or concerns, and contacts management as appropriate regarding customers with problems or concerns.
Provides feedback to management on all products, inventory losses, scanning errors, and general issues that could impact productivity.
Processes customer purchases, performs general cleaning duties, and stocks shelves and displays neatly to maximize visibility and sales.
Participates in taking store inventory counts according to guidelines.
Complies with all established company policies and procedures.
Collaborates with team members and communicates relevant information to direct leader.
Upholds the security and confidentiality of documents and data within area of responsibility.
Other duties as assigned.
Education and Experience:
High School Diploma or equivalent preferred.
Prior work experience in a retail environment preferred.
A combination of education and experience providing equivalent knowledge.
Provides prompt and courteous customer service.
Ability to operate a cash register efficiently and accurately.
Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler.
Ability to perform general cleaning duties to company standards.
Ability to interpret and apply company policies and procedures.
Excellent verbal and written communication skills.
Gives attention to detail and follows instructions.
Ability to work both independently and within a team environment.
Ability to stay organized and multi-task in a professional and efficient manner.
Meets any state and local requirements for handling and selling alcoholic beverages.
Ability to stock merchandise from store receiving to shelving.
Ability to place product, weighing up to 45 pounds, on shelving at various heights.
Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store.
ALDI offers competitive wages and benefits, including:
Major Medical, Dental, Vision Insurance & Prescription Coverage for Eligible Employees
Generous Vacation Time & 7 Paid Holidays
Company Contribution to Retirement Savings Plan
Short- and Long-Term Disability Insurance
Life & Disability Insurance
ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EEO), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic.
Sales Specialist Proservices
Position Description Serves as the store expert in the ProServices department by providing detailed product information to both customers and peers, promoting and recommending products, plans, or installation services that match customer needs, informing customers on pricing, options or status on pending orders. Includes generating leads, conducting sales activities, building relationships with customers, keeping shelves stocked and correctly displayed, and coordinating successful completion of projects and orders.
This includes performing order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues Job Requirements Requires morning, afternoon, and evening availability any day of the week. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Minimum Qualifications High School Diploma or equivalent. 1 year external experience in customer facing sales OR 6 months Lowe's retail experience. 1 year sales experience in building and maintenance, building and maintenance supply, construction, trades, or MRO (maintenance repair operations), identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits. 1 year building and maintenance, building and maintenance supply, construction, trades, or MRO (maintenance repair operations) experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business. Preferred Qualifications 1 year experience entering and submitting customer sales orders, including Special Order. 2 years experience identifying and selling products based upon customer needs or plans. 2 years experience in providing exceptional customer service, including greeting customers, answering phones, thanking customers for their business, pulling orders for delivery, pricing jobs, calculating job lot quantities, following up with customers, and cold calling. 2 years experience following up on outstanding or incomplete customer orders, sales, or installs. 1 year experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plans. 2 years experience in a sales environment with required sales goals or metrics. Currently licensed in trade area related to commercial sales or general contracting OR previously licensed in trade area related to commercial sales or general contracting. 2 years experience in a trade directly related to commercial sales. 2 years business-to-business sales experience.
Managing Optometrist- Pittsburgh, PA- Lenscrafters
Requisition ID: 97653
At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30 years.
The Managing Optometrist is the leader & business owner within the marketplace & organization by delivering the brand promise through key steps in the patient /customer journey, superior patient experience & the organization’s key performance metrics. Ensures all patients receive the highest quality Optometric care.
MAJOR DUTIES & RESPONSIBILITIES
Creates compelling vision for the future, develops clear goals & operating plans ensuring executional excellence & winning results in partnership with Regional and Store Manager(s).
Sets & communicates clear objectives & expectations, demonstrates commitment to exceed results through strong competency in KPI management & high accountability.
Ensures LensCrafters is known as the leading optical provider within the community.
Operates as stakeholder to all within the organization & local market.
Places the patient/customer as the center focus & delivers excellent service.
Strives to exceed expectations on all KPIs.
Leads/Manages the team in providing unsurpassed Patient Service Excellence.
Addresses all patient/customer visual life style needs.
Builds patients/customers for life & becomes their sole family practitioner.
Listens carefully to patients/customers' questions or concerns.
Provides a summary of patient/customer overall eye health.
Conducts service in accordance with protocol & accepted standard of care.
Establishes a positive Doctor/Patient relationship.
Utilizes & leverages all technology to deliver unsurpassed patient/customer experience.
Demonstrates effective communication with all office & store associates to ensure a seamless patient experience & transition.
Ensures office quality systems are maintained.
Maintains State Licensure & practices to the full scope of that license; maintains continuing education requirements.
Provides effective on-the-job training & guidance to team members making use of Company provided programs.
Delivers feedback in a timely manner to all associates. Confronts problem performers directly & without delay; practices performance management.
Creates a positive culture linked to corporate vision & values.
Engages & leads effective store huddles.
Conducts chart audits with Associate Optometrist.
Recruits, interviews & selects high caliber success oriented talent, creates talent pipeline for succession planning.
Forecasts staffing needs based on available information & assigns associates through the use of the labor scheduling model. Quickly adjusts staffing levels up or down to meet unexpected increases or decreases in office traffic & patient demand.
Adheres to company policies & procedures & acknowledges receipt of physical inventory.
Takes pride in the appearance of the office & ensures visual displays are in accordance with Company provided guidelines.
Maintains safe working environment for all.
Doctor of Optometry
Demonstrated leadership/management skills
Knowledge of current Optometric technology & practices
Developed communication skills, both verbal & written
Strong problem solving & critical thinking skills
Organization & time management skills
Knowledge of sound business management practices
Credit Assistant Manager
It's Your Career. Own it!
We make it easy to own your success. At Rent-A-Center, we have a no credit, worry-free policy.
That's because we believe in putting people in control of their future. This same belief extends to our talented team members. We help you make your career what you want it to be.
The role of Assistant Manager can mean different things at different places. Around here, it says you intend to create the most rewarding, enjoyable, and supportive environment for your customers and coworkers.
You want to become part of a competitive team of passionate problem-solvers and lead them to new levels of success. Of course, you also manage inventory, provide superior customer service, and so much more. The bottom line is that you do more than grow revenue, you grow in your career.
That's what being an Assistant Manager at Rent-A-Center is all about. Are you ALL in?
Why should you work at RAC?
Move your career to the center of an industry-leading company. Creating opportunity for others is what we're all about.
That's why we make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent?
Yeah, you can do all that here. And then some.
Do you have what it takes?
Must be at least 19 years of age
High school diploma or GED
Valid state driver's license and good record
The following states require special license or endorsement prior to hire date:
- Chauffeur's License
- Class E License
- Tennessee - "For Hire" Endorsement
We have thousands of employees. But we take care of them one by one.
How would you like to have Sundays off? Yes, every Sunday.
We also offer a comprehensive and competitive benefits package that includes everything from health insurance to a 401(k) and generous paid time off. But you'll find the real benefits to joining us come from within. Everything we do is about enriching people's lives.
Yours included. You can work your way to the future you want. We'll help you own it.
For employment consideration, only one application is necessary. Please apply only to the one position you are primarily interested in pursuing.
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